Job Details:

Salary: $3,000 (Included transport allowance)

Work duration: Contract till 31st Dec 2024 (Renewable depending on performance and project needs)

Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work location: Clarke Quay / Novena MRT (work in office & on the field)

Job Summary:

Collection Methods:

• Via inbound and outbound call activity
• Via field visits out to households and members of public

Data submission:

• The incumbent is expected to perform daily updates of call outcomes using Excel files assigned to them
• The incumbent must also submit the survey data collection details into the system and submit the completed survey
• During field visits, incumbent must also assist the respondents to complete the surveys online / manual collection and guide the respondents if the respondents need necessary guidance

Requirements:

• Prior working experience in Sales support / Customer insights / Customer relations departments / Banking & Finance call centers, would be advantageous
• Must be competent in MS Excel.

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://go.persolkelly.com/job/apply/3715

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Position: Customer Service Associate, Call Centre

Salary: $2,200 - $3,200 + Shift Allowance + AWS + Variable Bonus

Location: West / North

Job Highlights

• Attractive Staff Benefits.
• Attractive salary commensurate with work experience.
• Good prospect for career advancement.

Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs.
• Provide accurate information and assistance to address caller's inquiries.
• Book or reschedule appointments based on the caller's request.
• Handle various administrative tasks related to the hotline, including managing emails, processing referral requests, and activating emergency protocols.
• Collaborate and communicate effectively with other departments within the institution to ensure seamless follow-up and resolution of caller's requests.

Requirements:

• Possess a Diploma, Degree, or equivalent.
• Minimum 2 years of relevant working experience in customer service and customer handling.
• Candidates who possess relevant experience in the call centre environment will be added advantages.
• Bubbly and cheerful personality with good interpersonal skills.
• Able to commit to rotating shifts, including PHs and weekends.

Interested applicants, please click the apply button to submit your application.

Alyson Ong

Dynamic Human Capital Pte Ltd

Registration No: R22107466

License No: 12C6253

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use, and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Responsibilities:

• Reports to the team lead and contact centre manager
• Assist in the documentation of operational procedures
• Respond promptly to and record details of customer enquiries
• Handle and resolve issues raised by customers and record details of actions taken
• Escalate requests and unresolved issues to management

Requirement:

• Min O level education
• Min 1 year experience in Customer Service / Call Centre
• Possess excellent customer service, communication and interpersonal skills

Interested candidates please forward a detailed resume and email to [email protected]

Consultant : Daniel Lee / EA Personnel No : R1989151

About Us:

Kangaroo Learning Center Pte Ltd (“KLC”) was incorporated on 7 May 2022. Our headquarters was established in 2014 and is a leading training institution in China, providing tuition to more than 100,000 students annually. KLC is a rapidly growing tuition centre in Singapore, dedicated to providing high-quality education in mathematics. The centre offers a range of academic and enrichment programs for students of different ages, including primary and secondary school students, as well as those preparing for the PSLE, Math Olympiad, GCE ‘O’-Level and ‘A’-Level examinations. As a young and dynamic organization in Singapore, we are committed to fostering a culture of innovation and initiative. We believe in nurturing individuals who take ownership of their roles and see themselves as co-partners in our journey towards educational excellence. Join our team and be a part of an exciting environment where you can contribute to shaping future leaders.

Job Overview:

We are seeking a dynamic and customer-focused individual to join our tuition centre as a Customer Relations (Front Desk) representative. The ideal candidate will be the first point of contact for students, parents, and visitors, ensuring a positive and welcoming experience. The Customer Relations (Front Desk) role is crucial in maintaining a positive and professional image for our tuition centre.

Job Responsibilities:

• Greet students, parents, and visitors as they enter and provide a welcoming atmosphere
• Respond to inquiries from students and parents regarding course offerings, schedules, fees, and other relevant information
• Assist with enrolment process, including completing registration forms, explaining tuition policies, and collecting necessary documentation
• Schedule appointments for students and parents to meet with teachers or staffs as needed
• Handle phone calls and emails promptly and professionally, addressing questions and concerns effectively
• Collect tuition fees and ensure accurate recording of payments
• Manage, maintain and update student records, administrative documents and centre-related supplies
• Record all math questions in the system
• Assist in marketing activities, such as distributing flyers, promoting special events, and collecting feedback from students and parents
• Handle customer complaints and concerns with empathy, addressing and resolving issues to the best of your ability, and escalating as necessary
• Perform general office tasks, such as photocopying, filing and organising office supplies
• Inspect tuition centre and office regularly and report any non-compliance and support essential maintenance of facilities and equipment, coordinate with vendors for repair and maintenance of tuition centre as and when required
• Administrative duties and other ad-hoc duties as assigned

Job Requirements:

• Min. GCE O’ Levels
• No experience required, training will be provided
• Good interpersonal, oral and written communication skills
• Fast-paced working environment, able to multi-task and meticulous
• 44 hours per week, able to commit weekdays (inc. evenings) & weekends

Working Days/Hours (depend on assignment):

5-day work week shift work, required to work on weekends

8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in Call Centre is highly preferred or Customer Service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities:

• Regularly visit existing and new specialist doctors to establish rapport and develop business opportunities
• Develop and execute marketing strategy and projects from start to finish
• Build relationships with channel suppliers for lasting partnerships
• Communicate and ensure timely rollout of marketing plans
• Research demand for products/services and develop plans accordingly
• Analyze competitors and pricing
• Identify potential customer segments (B2C and B2B)
• Develop promotional packages
• Compile lists describing product offerings
• Build brand awareness and positioning
• Generate new business opportunities with doctors for our surgery center

Requirements:

• Minimum 2 years relevant experience, preferably with a day surgery center (Managers with more experience will be considered)
• Diploma in business or marketing
• Excellent interpersonal and communication skills
• Experience in customer service and/or healthcare industry
• Ability to work independently with minimal supervision
• Self-motivated with a drive to introduce new doctors to the center

Responsibilities:

· Provide administrative support

· Handle calls from corporate clients

· Keep accurate and compete records consistent with regulations, policies, and procedures.

· Organise and prioritise own workload to ensure provision of quality services.

Requirements:

· Able to start work on 20 May 2024

· Min. ‘N’/’O’ level education or higher

· Customer-oriented and possess excellent telephone etiquette

· Having basic computer knowledge would be advantageous

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

The Opportunity:

1. Permanent Role | Tanjong Pagar

2. Office hours, 5 days work week including weekend (8.00am – 5.30pm / 8.30am – 6.00pm)

3. Basic up to S$2,700 + Allowances + AWS + VB

4. Singaporeans only

Adecco is a partnering with a company pivotal to the success of the transportation industry. At our client's workplace, inclusivity and friendliness are the heartbeat of their culture. As a Customer Care Agent, your role will involve assisting customers regarding any requests/enquiries.

The Job:

• Attending to incoming enquiries through hotline or email
• Resolving call enquiries which includes card related issues/claims/technical issues
• Handling queries efficiently and escalate issues promptly

The Talent:

• Min Diploma in any discipline
• Able to communicate with Chinese speaking customers
• Comfortable to work on weekend
• No experience required

Next Steps:.

• Prepare your updated resume (please include your current salary package) and expected package
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified

Lee Wei Ting

Direct Line: 9631 7519

EA License No: 91C2918

Personnel Registration Number: R1985905

To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery

•To ensure accuracy and compliant for all customers’ requests

•To successfully cross-buy the Bank’s products and services

•To successfully migrate customers to Bank’s digital platform by understanding customers’ wants and needs

•To adhere to professional standards of behavior& conduct in dealing with customers & fellow CSOs.

•Flexibility in work deployment when business needs arise

•Support and protect the DBS brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms

•Support Operations in managing and resolving requests related to customers’ follow up and transactional request fulfilment. (Fulfilment Team)ensure message consistency across the different online platforms

Minimum Educational level :

1) Diploma & Degree holders

Location: Novena/Clarke Quay.

Up to 1-month Performance Bonus

Travel in Singapore to do face-to-face survey is required.

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Ensure that the given KPI are being met based on the project timeline
• Assess work performance of officers and identify areas that need improvement
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected

Requirements:

• Only Singaporeans
• Mandarin speaking is required to liaise with Chinese MNC companies to do surveys
• Must be proficient in Excel to do reports
• At least 2 years of working experience as Team Lead in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities:

• Provide administrative support
• Handle calls from corporate clients
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.

Requirements:

• Able to start work on 20 May 2024
• Min. ‘N’/’O’ level education or higher
• Customer-oriented and possess excellent telephone etiquette
• Having basic computer knowledge would be advantageous

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Purpose of job:

Supporting the contact centre, the Executive (Contact Center Sales) will help to create an environment that delivers an unrivalled Customer experience in the insurance industry in Singapore.

Your role is to ensure the delivery of quality services provided to customers over our various platforms supporting the long-term achievement of objectives of the business. An essential part of the role would be to ensure the monthly sales targets and key KPIs are being met. We are looking for a proactive individual to be the “voice of DirectAsia” – someone who has a passion for sales, providing great service and beyond the call of duty to delight our customers

Job Description:

• Delivering our brand promise at all times and offering high levels of consistent, quality service support to our customers
• To deliver the required sales targets and KPIs consistently
• Perform sales calls and attend to customers’ requests in line with policies and procedures
• Using simple, clear and concise languages to communicate effectively with customers
• Actively listen and probe appropriate questions to accurately recommend products and solutions based on customer’s needs and requirements
• Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to increase our Contact Centre Outbound sales conversion, reducing leads wastage
• Effectively handle complaints at the first point of contact, aiming to resolve situations to customers’ satisfaction
• Being customer centric – Gather customers’ feedback, ideas and suggestions to bring the team/organisation be closer to our customers
• Actively participate in process improvement sessions, providing constructive feedback and suggestions
• Ensure that all feedback relating to products and services is escalated to relevant parties and documented within systems
• Work towards the team’s objectives and demonstrate commitment to achieve business targets and personal goals.
• Participate in team meetings and ongoing specialized training to ensure the accuracy of information communicated to clients
• Perform other duties as assigned by immediate supervisor

Key Relationships:

• Internal stakeholders – Contact Center team and colleagues from other teams
• External stakeholders – Customers

About Us:

Kangaroo Learning Center Pte Ltd (“KLC”) was incorporated on 7 May 2022. Our headquarters was established in 2014 and is a leading training institution in China, providing tuition to more than 100,000 students annually. KLC is a rapidly growing tuition centre in Singapore, dedicated to providing high-quality education in mathematics. The centre offers a range of academic and enrichment programs for students of different ages, including primary and secondary school students, as well as those preparing for the PSLE, Math Olympiad, GCE ‘O’-Level and ‘A’-Level examinations. As a young and dynamic organization in Singapore, we are committed to fostering a culture of innovation and initiative. We believe in nurturing individuals who take ownership of their roles and see themselves as co-partners in our journey towards educational excellence. Join our team and be a part of an exciting environment where you can contribute to shaping future leaders.

Job Overview:

We are seeking a passionate and dedicated Mathematics Teacher to join our team. As a Mathematics Teacher at KLC, you will play a pivotal role in inspiring students to excel in mathematics and preparing them for future academic success. The ideal candidate will be someone who takes initiative, demonstrates leadership qualities, and is eager to grow with the organization. Our goal is to groom these candidates for future leadership positions. We value a commitment to excellence and are not seeking candidates who are overly restrictive with their working hours. Join us for exciting entrepreneurial team, experience rapid growth, learning, and take on significant responsibilities.

Job Responsibilities:

• Prepare and conduct math lessons that facilitate active learning experiences for students.
• Foster a positive and engaging classroom culture through creative teaching methods for an enjoyable learning experience.
• Manage students’ portfolio and analysis student academic evaluation.
• Familiarity with PSLE, O Level, A Level, and Maths Olympiad contest papers (e.g., RIPMWC, SMOPS, NMOS, AMC8, etc.) will be an added advantage.
• Engage in school branding activities, such as recording YouTube videos, writing articles, and more.
• Establish rapport with both students and parents and communicate with parents on students’ academic progress regularly.
• Any teaching related work as assigned by Management.

Job Requirements:

• Bachelor’s degree or above from an accredited university, such as NUS/NTU/SMU etc.
• No experience required, professional training will be given.
• Good interpersonal, oral and written communication skills; and the passion to co-operate with student, parents, and co-colleagues.
• Able to multi-task, meticulous, with an eye for detail.
• S$50,000 Guaranteed Annual Salary for the first year.
• Must be able to commit to working on weekdays (inc. evenings) & weekends.

• We are a “Great Place to Work”
• Shuttle bus services from designated pick up point
• Transport allowance available

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.

Job Description:

• Act as the first point of contact for the customers
• Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction
• Provide satisfactory explanation to customer and take remedial action where necessary
• Provide pro-active feedback to the customer to ensure that the committed ETA is respected
• Alert superior of recurring service failures so that corrective actions may be taken to avoid future problems

Job Requirements:

• PC literate, proficient in MS Office
• Strong customer service and good telecommunication skills
• Able to perform multiple tasks and work independently
• Able to handle English and Korean speaking customer (in order to provide pro-active feedback to English and Korean speaking customer to ensure that the committed ETA is respected)
• Able to work shifts and/or on weekends/public holidays
• Shuttle bus services from designated pick up point.

Company Description

Join the growing family of DB Golf Training and Performance Center and you will be joining a network that’s leading the way in offering the highest Golf programs through technologies on the market. DB Golf Center is committed to creating a world-class independent Golf Center in Singapore. As a Marketing and Operations Assistant, you will be part of a team of forward-thinking professionals with the passion and drive to turn ideas into action.

Role Position:

Full-Time

Role Description:

This is an onsite role located in Tampines, Singapore, 5-min walk from Tampines West MRT (DT31). Marketing and Operations Assistant will support the company's team by assisting in the development and execution of marketing and promotional campaigns, social media management, database management, event planning, and operational business support.

• Develop compelling and engaging content, including blog posts, social media content, email campaigns, and website copy.

• Develop and execute comprehensive marketing plans to promote our events and services.

• Monitor and report on marketing campaign performance, including ROI and KPIs, and make data-driven recommendations for optimisation.

• Conduct research and stay up-to-date with industry trends to produce relevant and informative content for our target audience

• Utilising market research and competitive analysis to identify target markets, audience segments, and marketing opportunities

• Assist and support operations team: handling bookings, response to enquiries from every social platform and walk-ins, customers concerns, maintaining the customers database accurately etc.

• Ensure the facility is a safe and clean environment by complying with procedures, rules and regulations

Qualifications

• Candidates with no experience, but the mindset of willing to learn are welcome.

• Bonus for candidates with knowledge in golf

• Diploma / Degree in Marketing, Communications, Business or a related field is preferred

• Excellent verbal and written communication skills

• Proficient in photography and videography and editing

• Outstanding organizational, project management, problem-solving, and multitasking skills

• Fluency in English and proficiency in Microsoft Office and Google Suite.

• Strong attention to detail, creativity, and flexibility

• Required to work onsite, and working on weekends

Massage Therapist

Working days & hours:

Full time - 6 days // Part time - min 3 days (1 day will be Sat/Sun)
Salary: $4,000 +- (commission based - 63% per job)
Location: Based on appointment (Company arrange minibus to pick up from East side)

Job Scope:

• Provide house-call massage services

Requirements:

• Minimum 1 year experience
• Possess massage certificate

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Perform Request Fulfilment to register customer requests.
• Operate Electronic Visitation Management System (Update Authorizer and customer access request accurately and promptly).
• Keys Handling and Operate Key Management System
• Remote Hand Support (Media Management, Visual Inspection, Reboot devices, staging room, Physical connect/disconnect of HDD, network cable connectivity test, insertion of fibre SFP).
• Manage equipment movement in Data Centre.
• Handle input and output media with due care for integrity of data and utility of media for subsequent use, including off-site storage.

The ideal candidate should possess:

• Diploma Computer Information Systems or related field.
• Minimum 1 years of experience in DC Operations (Batch Management)
• BCP/DR (Business Continuity Plan/Disaster Recovery) System OS recovery process

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Our reputable client in Singapore is looking for a highly motivated Customer Service Officer (Call Center) to join their team in Singapore.

Responsibilities:

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

• Follow-up on all outstanding incidents/cases

• Logged all calls reported into the case management system

• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system

Requirement

- Minimum 1 year of call center experience

- having good communication skills (speaking and writing)

- ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

- interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

- Willing to take on Customer Administration functions as well as CSO Frontline role (handling calls & emails).

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

**********************************

The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

**********************************

Responsibilities:

• Responsible for individual KPI
• Attend to calls/emails enquires.
• Perform call consultation and secure appointments with prospects.
• Achieve monthly targets.
• Engage and establish relationship with prospects from daily assigned pool of leads.
• Maintain a high standard of professionalism and service during call and text with prospect.
• Manage appointment cancellations and reschedule new appointments with prospects promptly.
• Any other ad-hoc duties assigned by supervisor or the management.

Requirements:

• Minimum of 1 to 3 years of experience in sales calls and closing.
• Preferably with financial services (banking or insurance) call centre background.
• Proven track record of meeting or exceeding sales targets.
• Strong persuasive and negotiation skills.
• Excellent communication and interpersonal skills.
• Self-motivated and target-driven with a passion for sales.
• Ability to work in a fast-paced and competitive environment.
• Proficiency in using CRM systems and other sales tools.
• Working experience in Singapore market is highly desirable.
• Availability to start immediately is preferred.
• Chinese language fluency required in order to attend to Chinese clients

Work Schedule:

• Monday - Friday
• Office hours
• 5 days / week

The Senior Manager, Material Review Board (MRB) will work directly with the Aerostructures Global MRB manager to ensure best practices are developed and deployed across the Value Streams and Manufacturing sites. You will provide expertise between the organization and both internal/external customers to ensure their requirements and expectations are satisfied. You will be responsible for driving the deployment of strategic MRB initiatives across the Aerostructures organization, by collaborating with leaders across all Asian and European sites and value streams. In addition to supporting key initiatives, you will lead and integrate individuals and teams in global locations.

This position will work in a hybrid capacity, located near one of our APAC sites.

Responsibilities:

• Responsible to identify esource needs, to help teams, to attract and retain employees.
• MRB team members development.
• Identify and support the development and implementation of strategic initiatives.
• Provide guidance to the MRB, Engineering, Quality and Program Leaders across all programs and European and Asian sites Collaborate with all functions of the organization to continuously improve the Aerostructures MRB process.
• Provide expertise and participate in the deployment and improvement of process improvement tools and methods.
• Assist in the review and approval of specific quality documents, such as Quality/MRB Plans.
• Participation and preparation for customer, third party regulatory and internal audits.
• Lead MRB Process Reviews and improvements using continuous improvement tools.
• Create and maintain visual controls for management status meetings.
• Review MRB metrics to identify adverse trends and create/deliver impactful presentations to all levels of the organization and customers.

Basic Qualifications:

• Bachelor’s degree and 10 years of prior relevant experience OR
• Advanced Degree in a related field and minimum 7 years of experience
• Travel up to 20% to support multiple global manufacturing sites.
• Experience in Aerospace MRB discipline.
• Experience leading or managing teams across multiple locations.

Preferred Qualifications:

• Certified MRB.
• Experience with aircraft nacelles using composite and metallic structures and its manufacturing processes.
• Experience with composite and metallic repairs on aircraft nacelles.

Duties:

1) Manage general enquiries of inbound calls and online enquiries

2) Handle any other hotline administrative functions

Requirements:

• Diploma / NITEC / GCE ‘O' Level or equivalent

• Minimum C5 for English O level

• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

• Ability to communicate fluently in English and a Second Language

• Computer literate and good typing skills

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

• To provide technical troubleshooting support to customers on alarm issues in an effective and efficient manner.
• To monitor and respond to alarm signals within service level targets.
• To attend to customers’ inquiries on products, accounts and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction.
• To gather customer feedback, identify problem trends and highlight to Team Leader & Supervisors for discussion, service enhancement and resolution of problems.
• To ensure that standard operational procedures (SOP) are adhered to.
• To profile accounts based on account types and key priority accounts.
• To demonstrate strong work commitment and work ethics.
• To highlight SOP non-compliance to Team Leaders for correction, corrective and preventive actions.
• To adhere to plan work schedule & be available for overtime during emergencies in short notice.
• Able to perform rotating 12hours shift work, 4 days a week
• You should possess at least GCE O Level / Nitec
• 1-2 years' experience in fast-paced Call Center environment
• Security Officer with basic computer knowledge may apply.

Expected salary: $2,000 - $2,500 per month

Shift allowances - $300 (not fixed – upon commencing shift work)

Incentive bonus – every quarter

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Timing/Shifts: Mon - Fri (Part-time: 12.30pm to 4.30pm) or (Part-time: 5.30pm to 9.30pm) Able to choose 1 time slot and will be fixed permanently

Location: City Hall

Salary: $1,100 (Afternoon Shift) / $1,600 (Evening Shift) - Fixed Salary for different shifts

RESPONSIBILITIES

The Research Interviewer is responsible for collecting data by conducting structured surveys over the telephone and entering the responses into computer systems. No marketing or selling is involved. The part-time research interviewers will be required to work on a four-hours shift Between 12.30pm to 4.30pm or 5.30pm to 9.30pm Monday to Friday.

REQUIREMENTS

• Minimum GCE ‘O’ levels
• Prior call center or telephone interviewing experience preferred
• Proficiency with computers and software
• Comfortable in managing repetitive task

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Working hours: 9am - 6pm (include one hour of unpaid break)

Monthly salary is calculated based on $16/hour rate for full month.

What’s the job?

To be responsible for generating leads and meeting overall goals. Duties will include sales presentations and product demonstrations, as well as negotiating and confirming orders with potential clients. You will also need to have a deep understanding of the sales process and dynamics, and also superb interpersonal skills.

Your day to day

• Answer all enquiries with confidence and knowledge through phone or email

• Making sales call and taking initiative to follow up on all leads consistently

• To propose and negotiate with client base on their requirement

• To present the physical mooncake box with demonstrations to client and go through customisation

• To liaise with supplier on artwork and detail of hotstamping once order are confirmed (quantity, date, colour)

• To ensure Master-list is updated with necessary details all the time

• File in E-store orders/any redemptions accordingly base on collection/delivery date

• Update and share daily revenue pace

• Conduct regular competitor survey

• Ensure all orders are charge accordingly into micros and tally with PM account

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• Premium workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public and provide personalized services to customers in a timely, efficient and professional manner
• Handling and managing of escalation issues in a proficient manner
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Diploma or GCE ‘O’ Level with at least 1 year of experience in the Contact Centre industry
• Effectively bilingual and articulate with a strong command of spoken and written English
• Proficient in MS Office applications with excellent keyboard skills
• Possess good customer handling skills with a positive mindset
• Team player who is able to adapt in a fast paced environment
• Strong time management skills and motivation to exceed expectations.
• Comfortable working with computers and multiple systems.