Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Telecommunication Services
• Position Title: Facilities Technician (Data Center)
• Working Location: New Tech Park & Techlink
• Working Hours: Rotating 8-hour shifts (3 on + 3 off)
• Salary Package: Basic Salary + Shift Allowance ($300) + AWS + Variable Bonus + Medical & Flexi Benefits
• Duration: Permanent

Key Responsibilities

• Maintain and service building facilities, including electrical and mechanical systems.
• Perform minor repairs and improvements to buildings and equipment.
• Conduct routine preventive maintenance on building systems and infrastructure.
• Manage and oversee contractors and vendors to ensure cost-effective, quality repairs and maintenance.
• Provide engineering support during weekends, public holidays, or extended hours when necessary.
• To standby 24 hours on duty roster (will provide additional standby allowance).

APPLY NOW!!!

• Minimum ITE Certificate/Diploma in Mechanical/ Electrical Engineering, Facilities Management or related fields.
• With hands-on skill set in mechanical (ACMV) and electrical systems, with proficiency in maintenance, troubleshooting, and repair.
• Prior work in critical environments like Data Centres, Cleanrooms, or Semiconductor plants is an added advantage.
• Effective communication skills and ability to work as part of a team.
• Competent in using Microsoft Excel and Word.
• Good understanding of facility M&E (Mechanical & Electrical) systems.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64875 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

About the Milken Institute

The Milken Institute is a globally minded, publicly supported, non-partisan, and nonprofit think tank headquartered in Santa Monica, with offices in Washington, DC, New York, London, Abu Dhabi, and Singapore. For the past three decades, the Milken Institute has served as a catalyst for practical, scalable solutions to global challenges by connecting human, financial, and educational resources to those who need them. Guided by a conviction that the best ideas, under-resourced, cannot succeed, we conduct research and analysis and convene top experts, innovators, and influencers from different backgrounds and competing viewpoints. We leverage this expertise and insight to construct programs and policy initiatives. These activities are designed to help people build meaningful lives, in which they can experience health and well-being, pursue effective education and gainful employment, and access the resources required to create ever-expanding opportunities for themselves and their broader communities.

As part of the Milken Institute, the Asia Center seeks to help people build meaningful lives by working to expand equitable and inclusive access to capital, healthcare service, education, and employment for people in the Asia-Pacific region.

For the last ten years, the Milken Institute Asia Center has been expanding the Milken Institute’s mission, work, and expertise to the world’s most populous region. Through its year-round programming and high-level events, the Asia Center has helped to advance the Institute’s mission of accelerating measurable progress on the path to a meaningful life.

Our mission is to partner with the Asia-Pacific’s business, finance, health, philanthropy, and government leaders to ensure that people in the Asia-Pacific have access to opportunities and resources that can enable them to enjoy good health and well-being, and pursue education and gainful employment for themselves, their families, and communities.

We are able to do this through collaborations with Milken Institute colleagues and our wider network of sponsors and stakeholders. We are passionate and intentional about including diverse voices and perspectives of those in the Asia-Pacific, be a neutral platform for insightful dialogue, and elevate the insights that will have a positive impact on regional and global issues.

About the Position Summary

The Milken Institute is seeking an Associate Director to support the Milken Institute’s Business and Program Development team – specializing in Chinese-speaking stakeholders. The role will focus on fundraising and deepening relationships with key partners where proficiency in Mandarin is essential as a core part of the role as we expand our presence in the Asia region.

For the candidate with strong intellectual curiosity, extraordinary work ethic and drive to achieve, this is an opportunity to work with the Institute’s network of top business leaders and decision maker, with a focus on becoming a key player in an entrepreneurial, growing and dynamic organization involved in some of the most important issues.

This position will report to the Senior Director of Business and Program Development in Asia. They will cultivate relationships between leading financial institutions and other multinational companies to engage in meaningful program engagement with the Asia Center and other Institute programs, as relevant. The Associate Director will be instrumental in advancing the already strong pipeline of sponsors and supporters as well as expanding its reach into new industries and organizations. The role will work closely with colleagues across the Business and Program Development, Events, Communications, and International teams.

Responsibilities

1. Strategic Sponsor Engagement:

• Lead initiatives to connect with both existing and new sponsors, focusing on key

growth areas like multinational corporations, asset management, investment

banking, and other relevant financial sectors.

• Utilize innovative strategies to deepen relationships with these sponsors, ensuring

their continued support and involvement.

2. Program Development and Fundraising for Key Events:

• Play a pivotal role in planning and fundraising for major Milken Institute events,

particularly the Asia Summit, Global Conference, and regional symposiums like the

Global Investors' Symposium in Hong Kong.

• Ensure these events are impactful, well-funded, and align with the Institute’s goals

and objectives.

3. Partner Relationship Management:

• Effectively manage ongoing relationships with partners and sponsors, ensuring

their needs and expectations are met.

• Coordinate all interactions between the Milken Institute and these partners, serving

as the primary point of contact and liaison.

4. Market Analysis and Opportunity Identification:

• Continuously monitor market trends and identify emerging opportunities in the

business and financial sectors.

• Leverage this insight to guide the Institute’s engagement strategies and program

development.

5. Cross-Functional Team Collaboration:

• Work closely with other departments within the Institute to align efforts and

maximize the impact of business and program development initiatives.

• Collaborate on projects that cross traditional functional boundaries, promoting a

culture of teamwork and shared success.

6. Event Programming and Execution:

• Contribute to the program development and execution of key events, ensuring they

reflect the Institute’s mission and attract the right audience.

• Engage with speakers, participants, and stakeholders to deliver high-quality,

engaging, and informative events.

7. Communication and Reporting:

• Maintain effective communication channels with internal teams and external

partners.

• Regularly report on progress, challenges, and achievements in business and

program development activities.

Qualifications:

• Bachelor’s Degree required

• 7+ years of experience in asset management fundraising, business development,

partnership building, investor relations, and wealth management.

• Proficiency in Chinese is a must as key partners will be Mandarin-speakers

• Excellent written and oral communication skills.

• Experience in working with financial institutions, especially within the hedge

fund/private equity/ investment banking space.

• Professional gravitas/executive presence that allows you to quickly gain the respect

of UHNWIs and key stakeholders.

• Ability to inspire enthusiasm about the mission of the Milken Institute, Asia Center,

and other areas as appropriate.

• Must have knowledge of the finance sector and global issues to be able to

create/suggest high-quality content and engagements throughout the year.

• Superior project management skills, including the ability to proactively problem-

solve and identify solutions in a fast-paced environment.

• Ability to manage multiple demands, projects, and deadlines.

• Advanced proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, Teams) and

Salesforce.

Note

The statements herein are intended to describe the overall nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Please submit resume and cover letter illustrating how your experience and skills will contribute to the department and any unique qualities you bring to the position and email to [email protected] . Any application that does not include both a resume and cover letter will be rejected. Only short-listed candidates will be notified.

Key Accountabilities

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction

Job Responsibilities & Duties

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned

Minimum Qualification:

Diploma in IT or Business or related discipline

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

My client, an Asian bank is looking to hire an AVP, Senior SOC Analyst to be part of their IT team. In this dynamic role, you'll lead the charge in actively hunting and analyzing potential threats, leveraging your expertise to support SOC investigations and prevent attacks before they occur.

It's a full time and a permanent position, office is located at Changi Business Park (East)

Role

Key Responsibilities:

• Lead the Hunt: Spearhead proactive threat detection & analysis, sifting through data (alerts, logs, etc.) and conducting reverse engineering when needed.
• Deep Dive & Solve: Dive deep into security incidents, uncovering trends and root causes. Create and maintain processes to ensure future preparedness.
• Stay Ahead of the Curve: Conduct in-depth research on threats, vulnerabilities, and attack vectors. Collaborate with diverse teams to refine prevention and detection methods.
• The Go-To Guru: Become the trusted expert for SOC-related topics and guide incident response.
• Process Pro: Develop and document SOC procedures based on industry best practices and internal requirements.
• Continuous Improvement Champion: Lead or support projects to enhance SOC effectiveness, keeping us ahead of ever-evolving threats.
• Collaborate & Conquer: Work seamlessly with incident response, threat intelligence, and the overall security strategy teams.

What You Bring:

• Bachelor's in IT (or equivalent) and 5+ years of experience, including 3 leading a SOC team.
• Deep understanding of networking, major internet protocols, and security concepts.
• 3+ years of experience in cyber incident response and/or enterprise SOC operations.
• 2+ years using standard security tools (SIEM, EDR, etc.).
• 2+ years of operational experience with Splunk or similar platforms.
• Expert investigative skills for uncovering incident impact and root cause.
• Strong foundation in security threats and countermeasures.
• Analytical, problem-solving, and multitasking skills for a fast-paced environment.
• Hands-on experience with SIEM, intrusion detection, and application layer protocols.
• Security experience, especially in incident detection and threat intelligence.
• Bonus points for expertise in various operating systems, web technologies, and professional security certifications.
• Experience in multiple IT/Information Security domains like IAM, IT infrastructure, etc.
• Meticulous, team-oriented, flexible, proactive, and positive attitude.
• Strong sense of responsibility, initiative, and communication skills.

We regret to inform that only shortlisted candidates would be notified.
Chiam Lee Ping Dayna
Consultant
Reg. No: R1764404
Stellar- Link Partners Pte Ltd (EA License: 21S0698)

Responsibilities:

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head

Requirements :

• GCE 'N' level/ Nitec/Diploma
• 1-2 years customer service experience.

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg. No : R1989151

Salary: up to $3500

Duration: 1-2 yrs direct contract

Working Days & Hours: Mon-Fri Office Hours

Location: Boon Lay

Job Description:

1. Engagement of residents and community partners to address enquiries about population health and RHSO services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Job Requirements: Min Diploma in any course w min 2 yrs of relevant healthcare/call centre experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Working Days: 5.5 days (44 hrs per week)

Working Location: Suntec City

Salary: Up to S$6000

Employment Type: 1 Year Contract

Job Description

• Provide leadership and regular coaching to Team Leaders and Agents.
• Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved.
• Work closely with HR to ensure fast, effective, and quality staff recruitment.
• Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to thrive.
• This could be in the form of daily huddle sessions, team building activities and monthly coaching sessions.
• Conduct consistent reviews of staff performance to identify training gaps and needs.
• Take ownership and resolve any urgent or critical issues escalated by the Client or team.
• Work closely with Client to support investigation and service recovery process

Job Requirement

• Candidate shall possess a recognized Degree with at least 3-5 years of experience in managerial positions in the contact centre industry.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Brandon Lim | EA Registration No: R21102894

We are looking for Call Centre Officer candidates to be outsourced to our clients.

Job description:

• Answers incoming and outgoing calls in a timely manner and in accordance with the Hospital policy. Maintains confidentiality of caller and Hospital information as directed.
• Directing calls to internal and external stakeholders.
• Updating of contact details and relevant information into the Call Centre Enquiry System.
• Handling and resolving complaints.
• Performing emergency activations (E.g. Code Blue, Trauma, Acute stroke etc.).
• Reporting fault on telecommunication equipment.
• Performs other related duties as assigned or requested.

Job requirements:

• Minimum Nitec/Diploma.
• Customer service experience is preferred.

All qualified applicants, please send in your resume to:

[email protected]

Kris Goh (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Key Accountabilities

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction

Job Responsibilities & Duties

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned

Minimum Qualification:

Diploma in IT or Business or related discipline

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

DB Golf Center is looking for a Sales & Marketing / Personal assistant at the following terms and conditions:

a) Strategizing the marketing of the company, developing goals and objectives

b) Taking care of video/photo editing

c) Develop:

• Relationships with potential clients
• Vision
• Mission
• Strategic Plan
• Action Plan

Assist the Managing Director in daily operations such as:

a) Develop a strong marketing plan

b) Social media ADs

c) Photo and video Editing

d) Respond to customer calls and emails and answer questions about services

e) Handle bookings and payments

f) Maintain system customer database accurately

g) Perform general administrative tasks

h) Keep a safe and clean facility by complying with procedures, rules, and regulations.

i) Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

l) Contributes to team effort by accomplishing related results as needed.

m) Carry out of his duties to the best of his abilities and knowledge and work such hours that are reasonably necessary to perform the Employee’s duties.

n) Use all reasonable efforts to promote the interests of the Company and comply with all the policies of the Company in place or as varies from time to time.

Full time

Off Days: Tues and Saturday or Sunday

Higher entry salary for candidates who are proficient in photo and video editing for social media posts

Added value if the candidate has knowledge in golf

Starting date as soon as possible.

We are looking for a Temp - Contract Call Centre Assistant to outsource to our healthcare clients.

Job Description:

• Responsible for scheduling appointments, promoting hospital services, handling enquires and feedback.
• You will also be involved in supporting service operations and deployment to improve customers' experience.
• Take high call volumes and be patient with callers.
• Constantly adapting to new workflow and guidelines

Job Requirements:

• Min N/O/A lvl / Nitec
• Experience in PSA (Patient Service Associate) or Call Centre would be highly considered

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C459

The job holder will support the operations of Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes

Requirements

• At least Diploma in any field
• Highly independent, self-motivated and collaborative in team setting
• Highly adaptable and good situational judgement.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

About the Department

The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.

Description

Security Operations Center Engineers provide premium-level support for Cloudflare’s security products and features. Our largest and most technically sophisticated customers will contact Support for assistance and intelligence in dealing with threats or attacks on their infrastructure at OSI Layers 3, 4, and 7. This will span the range of Cloudflare security products from Magic Transit Infrastructure Protection, DDoS mitigation and Network Firewall, to using the Web Application firewall (WAF), Spectrum, Bot Management and Rate Limiting to help customers.

Security Operations Center Engineers analyze threats, make detailed and informed suggestions for mitigation and may need to implement mitigation strategies directly on behalf of the customer. The team also provides attack reporting beyond Cloudflare’s self-service reports.

Responsibilities

• Monitor and investigate the alerts to identify attacks
• Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation, when applicable
• Work with Engineering and Product teams to improve the products and tools
• Communicate with customers via chat, email, and phone
• Review the latest alerts to determine relevancy and urgency. Create new tracking tickets for alerts that signal an incident and require review or escalation
• Configure / Manager security monitoring rules and contribute to tool improvements
• Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious
• DDoS mitigation for OSI layers 3,4, & 7: filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blacklisting, whitelisting, and/or rate limiting.

Key skill sets

• Modern internet protocols like UDP, TCP, etc.
• Advanced understanding of iptables
• Analysis of traffic for attack anomaly detection and creation of mitigation rules
• Experience in handling attack mitigation and thorough knowledge of various attacks (L3/4 and L7)
• Knowledge of Cloudflare Security Products & Features
• Technical Support experience
• Good communication skills with high-value VIP customers under attack
• Computer Networking fundamentals
• Command line / Bash shell
• Sysadmin skills (Linux/Mac/Windows) & Programming skills (Python, Ruby, PHP, C, C#, Java, Perl, Git etc.)
• Security skills and certifications: CISSP, GCIA GCIH, GCFA, GCFE, etc.
• Calm under pressure

Job Summary:

Responsible for reception duties regarding, registration, financial counselling, collection of payment and other administration duties

Roles and Responsibilities

Patient Care Management

· Perform patient registration for all patients by obtaining patient’s addresses, contact details, insurance, information and medical histories accurately

· Answer phone call/WhatsApp/emails timely for appointment requests/queries/surgeries

· Book lab/surgeries for patients, facilitate smooth arrangements and ensure results are promptly received for doctor’s review

· Provide accurate financial counselling for procedures/surgeries patient and the patient’s family

· Assist in applying for insurance LOG & other matters relating to insurance (eg. Enquiries)

· Cashiering duties & and ensuring accurate closure of daily accounts

· Submit claims promptly and accurately for corporate patients

· Ensure that all relevant patient medical reports/forms and ID are scanned and saved.

· Maintain cleanliness and tidiness of counter and patient’s waiting areas

§ Understand basic principles of breast disease & treatments

§ Provide patient education on pre-op and post-op instructions (eg fasting, admission time)

§ Accurately referral sources for new patients into the system

§ Assume additional adhoc duties as directed by supervisors.

Qualifications and Education Requirements

§ Minimum GCE ‘N’ Level

§ Good communication and interpersonal skill

§ Punctual, collaborative, team player

§ Positive & friendly attitude – initiative, cooperative, helpful, efficient

§ Computer literacy

§ Preferably has experience in healthcare setting

Call Centre Officer

Duration: 6 months contract

Working hours: Monday - Friday

Mondays to Fridays: 8.30am-6pm

Location: Kallang

Job Scope:

• Respond to a high volume of incoming customer calls through an automated phone system.
• Initiate outbound calls to patients, referrals, and sales contacts as necessary.
• Employ available resources to diagnose and resolve patient concerns or problems.

Requirements:

• Minimum Diploma in relevant studies
• 1-2 years of customer service experience required
• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R22106363

EA Personnel Name: LUM PEI YEE

Location: Novena/Clarke Quay

Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Requirements:

• Only Singaporean
• Travel in Singapore for Corporate Survey & Outbound Calls
• At least 2 years of working experience as Supervisor in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

HTELite is currently seeking passionate Maths teachers to join our team. We are looking for individuals who can effectively teach students for standardized tests in both local and international schools.

Vision:

At HTELite, our vision is to provide top-notch guidance that is tailored to each student's individual needs. We aim to create a professional and informal learning environment where students and employees feel safe. Our goal is to serve as a gateway to academic success and help students reach their full potential.

Core values:

• Passion: We are passionate about education and empowering students.
• Creativity: We encourage innovative and creative teaching approaches.
• Innovation: We strive to stay at the forefront of educational practices.
• Growth: We foster personal and professional growth for both students and employees.
• Teamwork: We believe in collaborative teamwork to achieve excellence.

Job description:

The ideal candidate should have a minimum of 3 years of experience in the education field, with prior knowledge of the British and American curriculum being a significant advantage. We value perseverance, dedication, and flexibility in our teachers.

Requirements:

• Ability to adapt teaching methodologies as needed
• Skill in engaging and motivating students
• Proactive attitude and initiative
• Punctuality and Strong time management skills
• Excellent communication and problem-solving abilities
• Bachelor's degree from a reputable university, with at least 3 years of teaching experience. A PhD or Master's degree in Maths or related fields would be a significant advantage
• Understanding of the concept of tuition centers, where each student is treated as an individual rather than a number
• Willingness to work during evenings, weekends, public holidays and peak periods

Important note:

We are currently hiring only local full-time teachers. The monthly salary ranges from 4,000 SGD to 7,000 SGD, depending on years of teaching experience and qualifications.

Responsibilities:

• Develop and customize lesson plans to meet students' needs
• Provide written feedback on student progress
• Create curriculum materials
• Identify and address learning obstacles
• Supervise students during peak hours
• Perform other ad hoc tasks as required

Work schedule:

• Five or six days a week, depending on candidate availability
• Weekday hours: 09:00 to 20:00
• Weekend hours: 09:00 to 18:00 (lunch and dinner breaks arranged according to schedule)
• Schedule may be subject to changes during school breaks and public holidays

Job benefits:

At HTELite, we recognize and reward hard work. We offer attractive incentive programs for full-time teachers and provide opportunities for career growth. We also strive to foster a friendly working environment.

Location:

10 Anson Road, 32-14/15 International Plaza, 079903, Singapore

How to apply:

Interested applicants can send their detailed CV, including current and expected salary, along with a recent photo to [email protected].

Please note that only shortlisted candidates will be contacted.

In an increasingly demanding global environment, managing tax and statutory account deadlines is becoming more challenging. With our team of professionals experienced in Indirect tax, IFRS, US GAAP, GAAP conversion technology, tax consulting and project management, Deloitte helps businesses meet the challenges of multi-jurisdictional VAT, Statutory Accounting and reporting requirements.

We help clients transform processes and technologies to enhance efficiencies, align data, and improve transparency from ERP systems all the way through the reporting and documentation process focusing on regional centralisation of indirect tax returns and financial statements preparation.

We are looking for a Statutory Accounting professional to join our team in the Global Tax Center Asia, to focus primarily on APAC regional delivery of US GAAP to Local GAAP conversions and preparation of Financial Statements (for various IFRS-compliant countries in APAC) as well as to coordinate the delivery of tax and accounting services for corporate clients in the APAC region. The successful candidate will work with a team headquartered in Singapore and will manage an offshore support team.

Qualifications and Education Requirements:

• You should have at least 4 years of audit and accounting experience (not limited to Singapore) preferably with an international accounting firm or in an MNC where you have been involved in IFRS/SFRS audit or GAAP conversion.
• Strong IFRS technical skills
• Have knowledge of differences between US GAAP and IFRS
• Have knowledge on audit process
• Bachelor's degree in Accounting, Finance or other business-related field, with a Professional Qualification as recognized by ISCA.
• Excellent research and project management skills
• Highly organized and have a strong analytical mind
• Excellent interpersonal and communication skills

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

At Jacobs, we push the limits of what’s possible to make the world smarter, more connected and more sustainable. In our built environment work, that means designing spaces that foster innovation, cultivate collaboration and drive the next great discovery for humanity.

Bring your creativity, collaborative spirit and extreme attention to detail, and we’ll help you grow, pursue and fulfill what drives you – so we can deliver extraordinary solutions for a better tomorrow, together.

We would like to welcome a Senior/Lead Design Engineer to be part of our Data Center Business, based in our Singapore office. Main duties:

• Manage all technical aspects of designs for assigned projects, and implement, where appropriate, the latest (or as governed by contract) International and National Standards, Codes of Practice, software and requirements of ‘good engineering practice' for all work performed.
• Responsible for the execution of assigned work; meeting the Company's contractual obligations and the Client's needs and expectations, on time, and within budget.
• Ensure direct, effective, and timely communications of project requirements, routine reporting and sharing important information to Management, Heads of Department, the Project Manager, and all supervised staff, conducting routine and working meetings as appropriate. Follow up to ensure a clear understanding.
• Develop Project Execution Plan (PEP) using input from all discipline lead engineers. Revision, modification, and issuance of procedures related to the projects based on contracts.
• Adhere to the Company Quality Management System, HSE requirements, policies and procedures.
• Ensure adherence to Scope of Work and Design Basis Memorandum; identify variations in a timely manner, whether initiated by the Client or internally.
• Participate in meetings with the Project Manager, Client and third parties, to communicate specifications, construction scope of work, calculations, data sheets, material requisitions, etc.
• Participate in quality audits in cooperation with the QA/ QC Representative.
• Provide input, cost, technical considerations and capabilities in tender or contract to project manager or manager of projects.
• Perform the squad check of documents and drawings of other disciplines, reviewing all the interfaces to be coordinated, as required per contract and project requirements.
• Involvement during Tender Management & preparation of Bids, when needed.

To be a successful candidate, you shall possess a minimum Degree in Engineering, with a minimum of 5-6 years of relevant experience in Data Center projects. Singapore's local project experience is crucial.

Jacobs. A world where you can.

From our inclusive employee networks, to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.

With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximise your potential. You’ll uncover flexible working arrangements, benefits and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture and achieve your goals – all at a single global company.

Please note: If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs.Jacobs complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of age, race, religion, language, nationality, marital status, or family responsibilities.

#ASIAID

Company Overview:

HTELite is a leading education center that specializes in preparing students for standardized tests and entry exams for both local and international schools. We are committed to providing personalized guidance and creating a professional yet informal learning environment where students and employees feel safe. Our goal is to be a gateway to academic success and help students reach their full potential.

Core Values:

• Passion: We are passionate about education and empowering students.
• Creativity: We encourage innovative and creative teaching approaches.
• Innovation: We strive to stay at the forefront of educational practices.
• Growth: We foster personal and professional growth for both students and employees.
• Teamwork: We believe in collaborative teamwork to achieve excellence.

Job Description:

We are seeking enthusiastic English teachers with a minimum of 3 years of experience in the education field. Familiarity with the British and American curriculum is highly desirable. The ideal candidate should possess qualities such as perseverance, dedication, and flexibility.

Important note: we are only inviting full time applicants.

Responsibilities:

• Adapt teaching methodologies to cater to individual student needs.
• Engage and motivate students through interactive and dynamic teaching methods.
• Demonstrate proactive behavior and show initiative in the classroom.
• Maintain punctuality and excellent time management skills.
• Exhibit strong communication and problem-solving skills.
• Develop lesson plans and customize them based on students' requirements.
• Provide written feedback on student progress.
• Create and enhance curriculum materials.
• Identify and address learning obstacles.
• Supervise students during peak hours.
• Perform other ad hoc tasks as required.

Requirements:

• Bachelor's degree as a minimum educational qualification.
• A minimum of 3 years of teaching experience. Master's or Ph.D. degree in a Linguistics-related field is an advantage.
• Understanding of the concept of tuition centers as an education and service-oriented industry, prioritizing individual student needs.
• Willingness to work flexible hours, including evenings, weekends, and daytime during peak periods.

Work Schedule:

• Five or six working days per week, based on candidate availability.
• Operation hours: 09:00 to 20:00

Note: Schedule may be subject to change during school breaks and public holidays.

Job Benefits:

At HTELite, we value the hard work and dedication of our teachers. In addition to a competitive monthly salary ranging from 4,000 SGD to 6,000 SGD based on experience and qualifications, we offer the following benefits:

• Attractive incentive programs for full-time teachers.
• Opportunities for career growth and advancement.
• A friendly and supportive working environment.

Location:

10 Anson Road, 32-14/15 International Plaza, 079903, Singapore.

Application Process:

Interested applicants are requested to submit a detailed CV, including current and expected salary, along with a recent photograph to [email protected].

Please note that only shortlisted candidates will be contacted.

We look forward to receiving your application and exploring the opportunity to work together in achieving our mission of providing exceptional education to students.

We are looking for passionate English teachers who can help improve students' English from elementary level.

Vision

At HTElite we strive to offer top notch guidance that is based on each student’s individual needs. We also aim to create a professional, yet informal learning environment where students and employees feel safe. It is our goal to be a gateway to academic success and help students to reach their full potential.

Our core values are:

●Passion

●Creativity

●Patient

● Growth

●Teamwork

Job description

The ideal candidate has a background of at least 3 years in the education field, working experience as kindergarten English teacher would be a major advantage. Perseverance, dedication and flexibility are must.

Requirements:

● You need to be able to adapt your teaching methodologies when necessary

● Being able to engage and motivate students

● Being proactive; showing initiative

● Punctuality

● Good time management skills

● Excellent communication skills

● Good problem-solving skills

● A bachelor’s degree and at least 3 years of teaching experience.

●Understanding the ‘concept’ of tuition centers, this is an education -yet service-oriented industry, each student is treated as an individual, instead of a ‘number’.

●Willing to work in evenings, weekends, and in the daytime during peak periods.

**Important note: **

We are only looking for full-time teachers. The monthly salary ranges from 3,000 SGD to 5,000 SGD, depending on years of teaching experience and qualifications.

Duties:

●Preparing lessons plans, and tailor the lessons to students’ needs

●Providing (written) feedback on student progress

●Developing curriculum materials

●Identifying learning obstacles

●Supervising students during peak hours

● Other ad hoc tasks

Work schedule

● The work schedule is five or six days a week depending on candidates availability.

● 09:00 to 20:00 on weekdays; 09:00 to 18:00 on weekends. (Lunch and dinner break arranged in accordance with your schedule)

● Note that the schedule is subject to change during school breaks and on public holidays.

Job benefits

Guiding students to the road of success can be a rigorous journey, but hard work will be rewarded: HTElite employs attractive incentive programs for full time teachers. In addition, HTElite also recognizes talent, creativity, initiative, and diligence. There are opportunities for career growth in the long run. In addition, HTElite also puts in consistent effort to cultivate a friendly working environment.

Location:

Our address is at: 19 Tanglin Road, Tanglin Shopping Center, 247 909

Interested applicants, please send your detailed CV including current and expected salary with a recent pic to [email protected]

Please take note that only shortlisted candidates will be informed.

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Only Singaporean may apply
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

My client, an Asian bank is looking to hire an AVP, Senior SOC Analyst to be part of their IT team. In this dynamic role, you'll lead the charge in actively hunting and analyzing potential threats, leveraging your expertise to support SOC investigations and prevent attacks before they occur.

It's a full time and a permanent position, office is located at Changi Business Park (East)

Role

Key Responsibilities:

• Lead the Hunt: Spearhead proactive threat detection & analysis, sifting through data (alerts, logs, etc.) and conducting reverse engineering when needed.
• Deep Dive & Solve: Dive deep into security incidents, uncovering trends and root causes. Create and maintain processes to ensure future preparedness.
• Stay Ahead of the Curve: Conduct in-depth research on threats, vulnerabilities, and attack vectors. Collaborate with diverse teams to refine prevention and detection methods.
• The Go-To Guru: Become the trusted expert for SOC-related topics and guide incident response.
• Process Pro: Develop and document SOC procedures based on industry best practices and internal requirements.
• Continuous Improvement Champion: Lead or support projects to enhance SOC effectiveness, keeping us ahead of ever-evolving threats.
• Collaborate & Conquer: Work seamlessly with incident response, threat intelligence, and the overall security strategy teams.

What You Bring:

• Bachelor's in IT (or equivalent) and 5+ years of experience, including 3 leading a SOC team.
• Deep understanding of networking, major internet protocols, and security concepts.
• 3+ years of experience in cyber incident response and/or enterprise SOC operations.
• 2+ years using standard security tools (SIEM, EDR, etc.).
• 2+ years of operational experience with Splunk or similar platforms.
• Expert investigative skills for uncovering incident impact and root cause.
• Strong foundation in security threats and countermeasures.
• Analytical, problem-solving, and multitasking skills for a fast-paced environment.
• Hands-on experience with SIEM, intrusion detection, and application layer protocols.
• Security experience, especially in incident detection and threat intelligence.
• Bonus points for expertise in various operating systems, web technologies, and professional security certifications.
• Experience in multiple IT/Information Security domains like IAM, IT infrastructure, etc.
• Meticulous, team-oriented, flexible, proactive, and positive attitude.
• Strong sense of responsibility, initiative, and communication skills.

We regret to inform that only shortlisted candidates would be notified.
Chiam Lee Ping Dayna
Consultant
Reg. No: R1764404
Stellar- Link Partners Pte Ltd (EA License: 21S0698)