The Role Responsibilities

· Support the Group Finance team in London with the right messages not only for the monthly performance reviews with Group MT but also for the external events viz. Investor Meetings, Analyst Trips, Half & Full Year reviews, etc.

· Support CPBB head of performance management in developing forward looking views and predictive capabilities to enable development of business plans and actions

To establish and use financial management information to achieve the strategy and goals of CPBB business by:

· Delivering relevant and consistent accounting and management information together with the right analytical insights to help the Management in their decision making as well as understanding the factual financial position

· Delivering accurate interpretation of customer and product profitability

· Analysing information for evaluating business performance and supporting forecasting, planning and strategy reviews

· Updating the Management on the overall scorecard performance

Strategy

· Understand the changing data requirement landscape to ensure data consumption is forward looking and adequately planned

· Continue to look for opportunities to develop skills and capabilities at the GFS

Business

· Provide timely view of monthly financial results and work with country / regional Finance to understand and provide key insights to business drivers and trends

· Manage the MIS reports which are used by the CPBB CEO, CFO, MTs & regions in the monthly country reviews.

· Ability to work on translating data heavy financial information to compact and visually impactful PowerPoint slides for executive level reviews

· Support the efforts of the business segments to deliver annual budget performance by engaging and influencing stakeholders with MI

· Exercise tight control and checks on financial numbers esp with reference to planning processes – work with multiple stakeholders to ensure integrity and control over budget loads with appropriate understanding of underlying drivers

· Review and challenge assumptions of plans as reflected in the Business Plans/ Programs

· Provide timely & accurate financial information / MIS to enable strategic decision-making including sales, products and client analysis.

· Partner with business in driving MIS simplification, standardization and automation.

· Provide market intelligence on key competitors’ performance and highlight any changes in the competitive landscape

· Assist in reviews of Investment Project Execution Document and quarterly Benefits attestation

Processes

· Partner with GFS, Finance at Group, Region and Country levels to ensure robust financial processes in place to report financial performance for Retail Banking in an accurate and timely manner

· Ensure MI requirements are relevant and to improve overall efficiency and productivity with GFS

· Partner with GFS to bring simplification, standardisation and automation in the reporting

People & Talent

· Strong interpersonal skills with ability to network and build strategic partnerships with business, operations, change and technology teams

· Mentor and support the development of junior GFS team members to perform their roles in a better manner

Risk Management

· Manage overall design and outcome of the end-to-end process and own the process output performance.

· Operate 1st line responsibilities of process owners as outlined under Operational Risk Framework (ORF) and associated policies and procedures.

Governance

· Ensuring accuracy & timeliness of financial numbers and key performance indicators in MI packs by working closely with GFS

· Ensuring GFS service levels are maintained in line with onshore requirements through monthly Service Review Meetings

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· CPBB LT

· CPBB Finance LT

· Group FP&A, Strategy and investor relations team

· Regulators

Other Responsibilities

· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 8+ years of work experience in the Banking industry, preferably in the area of Planning, Finance and Accounting.
• Degree qualified
• Working knowledge of Banking Net Interest Margins and related drivers
• Working knowledge of Retail Banking and Wealth Management products
• Working knowledge of Banking Net Interest Margins and related drivers
• Good working knowledge in management reporting, budgeting, forecasting and variance analysis.
• Experienced in financial and profitability modelling and translation of results for management decision-making.
• Advanced or expert skills to prepare presentations for senior managements – ability to translate complex financial information to visually impactful representations for executive level reviews
• Analytical and strong sense of need to uphold integrity of financial information.
• Proactively question and improve status quo, think outside the box to improve productivity, data accuracy and reporting process.
• Ability to develop creative solutions to problems and work in the larger team
• Strong networking and interpersonal skills, forming positive working relationship in the multicultural environment.

Role Specific Technical Competencies

• FP& A in banking
• Performance management
• Business finance and Retail Business Finance
• Financial models
• Stakeholder management
• Presentation skills /executive presentation/ forecasting
• Treasury

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• At least 2-3 years relevant HR and admin experience
• Has hands-on exp doing payroll processing (as this person is the payroll doer and payroll is done in house).
• Allows WFH arrangement ( 2 to 3 days per week after probation). Also allows for flexi time work arrangement in a day

Our client is an international chemical trading and investment MNC backed by a blue chip parent co which is stable and established. It is based in town (right next to a MRT station).

For this role, you are part of the HR and admin team (team of 3) supporting a sales MNC office of around 60 staff. One key attraction point is that this MNC also allows WFH arrangement (around 2 to 3 days per week after probation). In addition, it also allows for flexi time work arrangement in a day (e.g start earlier and end earlier accordingly).

The incumbent’s main duties & responsibilities include but not limited to the following :

Human Resource (est around 70% of the time)

• Be the payroll doer (payroll done in house). Handle Payroll process, including CPF
• Business trip claims process
• Handle medical claim/benefits & scheme, arrange annual medical checkup
• Handle insurance admin & renewal
• Support in onboarding of new staff
• Support in resignation procedure
• Administration of HR platform (Unit4/BIPO)
• Income tax preparation
• Workpass application/renewal/cancellation
• Process claims (military, childcare, maternity etc) from government
• Update organization charts, furnish data for surveys
• Handle corporate card matters
• Other ad-hoc administrative duties

Administration (est around 30% of the time)

• Support for crisis management such as Business Continuity Plan & Emergency Response Management as well as handling of emergency kits
• Fire drill preparation & arrangement, updates of emergency contact, safety confirmation exercise
• Support to organize & coordination of company’s events
• Handle courier service-related work
• Procurement & maintenance of office equipment, stationery, door card, name card
• Support in office leasing & related matters
• Handle asset listing & record as well as conduct yearly check
• Other ad-hoc administrative duties

Requirements

• Diploma qualified.
• At least 2-3 years relevant HR and admin experience
• Has hands-on exp doing payroll processing (as this person is the payroll doer and payroll is done in house).Knowledge & experience in payroll including CPF, income tax as well as HR laws & regulations will be required
• Proficient in MS Office (Word, Excel Powerpoint)
• Good interpersonal skills & friendly disposition
• Detailed-oriented & meticulous, able to multi-task
• Able to work independently as well as a team player
• Very hands-on
• Can start work with 1 month notice or shorter

Selling pts:

-this MNC also allows WFH arrangement (around 2 to 3 days per week after probation).

-also allows for flexi time work arrangement in a day (e.g to start earlier/ later and end earlier/ later accordingly).

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 19 January 2024

Brief description of the Restaurant

At Cedele, we believe that people are just as important as the food we serve. We take pride in being a company with a heart, and we provide a supportive, nurturing working environment through coaching, training, and development programs.

We are always on the lookout for enthusiastic people to grow with us – individuals who are passionate about life, food, and the human connection.

If that’s you, we’d love to hear from you!

Job Descriptions

# Operations Management

• Learn and ensure food and beverage preparation are according to our Standard Operating Procedures and Recipes
• Acquire knowledge and skills from all work stations
• Perform opening and closing duties of assigned work station/s
• Compliance with food safety regulations and quality controls
• Solicit feedback from customers, resolve customer issues and/or enquiries
• Ensure hygiene regulations and upkeep store cleanliness

# Café Ambience

• Assist to upkeep and maintain station and store cleanliness
• Assist to ensure lightings, music and signages are in good working condition
• Assist to ensure digital menus, marketing collaterals are up-to-date

# Financial Management

• Assist in cash handling according to Company procedures
• Assist to maintain stock levels and restock of items
• Assist to minimize wastages

Job Requirements

• Preferably with some experience as service staff in F&B related industry
• With some experience as a Barista with basic latte art skills is a plus
• Bachelor’s degree in hospitality management/ Retail Management/ Food & Beverage or an equivalent.

Working hours

• 5 days/44 hours (Including weekends and PH)

Job Requirements:

• Diploma/Degree in IT or equivalent
• Must have minimum 1 year of call center experience
• Must know how to handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests).
• Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role.
• Excellent written and verbal communications skills.

What we are looking for:

Looking for advance Jira/Confluence PMO experience in digital space, consultant, banking experience. And also perform PM role and able to work both handson dashboard build from confluence and presentation slides with seamless and automate to various data point. Technical skills in tools such as Jira/Conflunce/Macro in particular and SQL who can be employed and auto pilot self driven. Candidate has to step up to help assume boatsize project manager immediately which total port is 60million for boat size project.

Candidate must have hands-on, excellent in communication, working smart and autopilot, self driven in getting things done, result oriented with min supervision. Excellent attitude and banking discipline, able to work in pressure and also willing to do extra and honest work without tell.

The candidate must have strong and good relationship with colleagues, and stakeholders and must have top/excellent record of work ethic and performance in the past.

They has to good in communication – management project with key stakeholders in clear and concise way

They know technical skills in jira , confluence (advance level), in get data points from various source and write SQL, use advance macro function in confluence to get table transform/filter and excerpt to get graphical presentation dashboard

They know how to mange and solve problem in handon way for multiple portfolio e.g. Change request, budget, eMEMO, resource allocation – PM role

Hands on and background in digital banking, can work over hour extended in getting job done

Good collaboration and team work (background check with ex line manager is required) and good attitude

Mindset to improve things that continue to improve dashboard portfolio, create Jira, confluence for more user friendly and streamline dataponts in tracking

Best in learning , self learning on tools and mindset of improvement things, “self driven” do things by himself or herself to get things done.

While managing project. Change request and help me in update portfolio, they must be able to articulate problem statement and work closely with various stakeholders PO, front, leads and myself. Able to extend hand to do both BAU and project management, portfolio.

Let me know if any candidate fits to this profile, positive attitude , communication and self driven is key.

Responsibilities:

The Portfolio Manager and Program Manager Lead is responsible in Leading team to deliver the Regional Change Requests/projects/program in the digital domain and Digital Portfolio Management Delivery is responsible for overseeing and optimizing the management of resources, demand, cost, and pipeline, inflight, completed within a digital program, Boatsize or project across multiple business unit and countries. This role will require to lead Digital delivery team and assist the business lead digitally with the development and implementation of Digital Portfolio/ Boat size CRs from end to end including strategic planning, policy & solutions and contribute to issue resolution and escalation, research, analysis activities and planning and monitoring activities to ensure the successful delivery within scope, on time, and within budget. The primary responsibility of jobholder plays a crucial role in lead, plan , provide solutioning and monitoring CR & project/portfolio delivery status, budget, prepare and publish tracking reports, lasing with key stakeholders across business and technology to aligning business objectives with digital initiatives, ensuring, and maintaining a comprehensive view across program, countries of the digital program landscape (whether it is Card, App, Transaction banking, wholesales, retails, credit risk, Customer channels, etal). The ideal candidate should process a multiple skills set of “Stakeholder management” , “ portfolio management”, “ Program Management” . “ complex portfolio min of SGD60m -100million” with Presentation, Digital technology background , Scrum lead , and Analytic skills.

Portfolio & Program Management

• Manage a portfolio of complex initiatives that impact one or multiple lines of business that involve Digital Initiatives from end to end.

• Manage all aspects of project and program engagement from planning, resources planning and budget reallocation/track, change management, risks and issues and key KPI timeline.

• Prepare overall implementation plan taking inputs from all stakeholders including technology, business, operations, regulators, etc., and co-ordinate execution by respective owners.

• Ensure that projects/program are proceeding according to scope, schedule, budget and quality standards.

• Manage the day-to-day project activities, including chairing project management working committee meetings and facilitating steering committee meetings.

• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.

Portfolio Reporting & Government

• Provide insights analyse from portfolio tracking on “resource rolling off”, “ key budget deficit”, own to initiate to call out “Streamline process” to propose to management for tracking boatsize and digital portfolio from dashboard tracking apart from Hand-on track portfolio data in Jira/ Confluence. Key jobholder require to routinely analyses portfolio to identify bottle neck, gaps & issues in the delivery process and improve delivery performance and pain points as part of KPI role.

• Weekly, Fortnightly, and Monthly Governance lead role to present the dashboard to senior management, Able to manage up senior management including clearly articulate and call out the path to green and meaningful way of portfolio performance

• Able to hand on work on general PMO role as below

o Timely and high-quality reporting/ governance management of lifecycle covering live delivery pack, backlog, status, resource, financial, risk, and dependency profiles

o Accurately and timely update financial of drawdown, utilisation for project and to provide timely billings to respective countries and group via advance excel and macro.

o Accountable for maintain end to end admin process on project including the update list of digital related key pipeline, approved, in delivery and completed initiatives in Jira/ confluence/share point ensuring effective delivery of project data integrity and timely report

o Rectify the key unreconciled financial report Issue where there will be discrepancy found for remediation

o Update advance dashboard, capability track and Kanban board for all workflow status of initiatives in Jira or portfolio tooling

o Ability to track aging, portfolio performance and follow up in order to close the project issues on time

o Identify the key non Green initiatives and consolidated report for circulation

Stakeholder Management

• Manage and work hand in hand with Business change managers across portfolio to manage Biz stakeholders, e.g., escalation, expectation, conflict, scope changes involving in project managers, project sponsor, technical leads. And cross functional team , senior management e.g. COO, Digital Head, and Delivery Head in communicating the portfolio delivery, plan , resource and budget.

• Manage relationships with stakeholders and ensure teams work in a collaborative environment. This includes cross portfolio to retails, wholesales that involve Digital related items CR and projects

• Manage stakeholders expectations through governance processes.

• Deliver appropriate and effective executive level communication.

• Understand interdependencies between technology, operations and business needs.

• Professional in presentation including facilitate crystal clear and concise communication & meeting amount project team, stakeholders, and senior management, ensuring alignment of objectives and timely delivery of key milestones

Ways of working / team collaboration

• Compliance to Ways of Working, update the playbook for digital & provide proposal for changes/ and streamline process improvement to close any gap in existing portfolio management domain

• Ascertain and share best practices to initiate the better way of working for portfolio

• Ensure team work in collaborate environment

• Lead to improve work as both team and individual contributor

• Continuously analyses existing processes and identify areas for improvement, implement solutions to enhance efficiency and productivities within portfolio management domain

• Trainings for the team in related to tooling and other portfolio administrative process

• Intuitive and being creative - Leverage your technical background to further improve ways of working with comprehend and effectively communicate complex concepts to simplify customer language

Budget Management:

• Responsible for manage overall Digital Boatsize/Portfolio Budget across different Business Segments

• Communicate Budget timeline to corresponding parties and stakeholders (T&O’s, BCM, Business)

• Receive submission from BCM/Business, update and submit Boat & Annual Spend template to GTO Finance

• Attends budget meetings

• Track each QR ensure within the budget aligning to the capacity in each Tech stream

Process Adherence:

• Demonstrate transparency in the process / RCAB /GSAT and pipeline planning and delivery methodology playbook

• Coordinate release activities across cross-functional teams, Business, Business Change Management and Retail operations in successfully driving release strategy and roadmap

• Continuously committed in improving Change Request processes and Projects/Boat size Dashboard enhancement within portfolio

Frameworks, process assurance, risk management

• Work with various stakeholders (Business/Product Owner, Program / Project Managers., Technical Delivery Managers, SDM team) review and propose refinements to the Ways of Working and associated SDM deliverables, in particular optimizing Agile vs Waterfall frameworks

• Track and manage Risk Appetite statement performance, MRAs, and Audits

• Work through escalation , governance and related issues.

Other Portfolio management Tasks

• Assume the Project Manager and/or Lead for specific projects assignment

• Maintain accurate and up to date key documentation, SharePoint and safekeep for all digital initiative’s information

• Resource Management: Coordinate with PM and Tech Lead to provide the changes in allocate resources squad to support digital initiatives. This includes to analyses the resource model impacting portfolio

• Demand Management: Collaborate with stakeholders to understand and prioritize digital project demands. Evaluate feasibility and impact on existing resources.

• Cost Management: Develop and monitor portfolio budgets. Identify cost-saving opportunities and ensure adherence to financial constraints.

• Pipeline Priorities: Work closely with project managers and teams to establish and maintain a clear pipeline of digital projects. Prioritize initiatives based on strategic objectives.

• Delivery Dashboard: Identify project to the digital projects type, updated the project code, and all key data in initiatives from governance perspective. Maintain SOP and dashboard to ensure up to date. Ensure alignment with business goals and regularly updated dashboard

• Assurance: Ensure the quality of Jira/Confluence is accurate and timely with alignment to roadmap for each country. Perform clean up if required.

Interns:

• Work with HR to bring in intern via the intake process

• Provide training and guidance to interns during their internship ensure their contribution to QR process

• Regular feedback to intern and school for their coaching and training

Qualification & Skill required:

• 10+ years of experience in IT experience, with sensitivity and commitment to business problem solving.

• Minimum 8-10 years of retail/digital banking /consultation experience particular Portfolio and Project management, and exposure to banking systems, products, operations, processes.

• Exposure to in Regional/global role with multiple nationality across countries

• Proficient in agile methodologies and project management tools and its framework e.g. sprint planning, spring review, backlog grooming, etc

• Exposure to Lean/Six Sigma or process re-engineering, transformation program.

• Experienced of having direct responsibility for project/or portfolio with budget size or Boatsize of min$50 million or equivalent muli-complex program/portfolio management

• Project Management Professional (PMP) / PRINCE II Certification is preferred.

• Executive level communication skills with excellent written and verbal communication; expertise in setting and managing customer /senior management expectations

• Technical domain expertise is an advantage, but at minimum is tech-savvy.

• Ability to lead and motivate others; demonstrating empathy and knowledge of personality types and appropriate management techniques

• Leadership qualities, including the ability to motivate and inspire cross -functional team to achieve project objectives, with the ability to establish rapport and maintain a high level of customer trust and confidence.

• Distinctive blend of business, IT, financial and communication skills, as this is a highly visible position with substantial impact

• Good understanding of fast pace /Digitalization Domain and current and emerging technologies and how other enterprises are employing them to drive digital business

• Ability to managing multiple priorities simultaneously and perform well under pressure and tight timeline

• Experience in managing/building high performing team, demonstrated experience and ability in successfully utilizing "soft skills" or "people skills"

• Business Domain knowledge in Retail Banking consumer products such as Core Banking, Digital Banking, Deposits, Mortgage, Cards.

Education

• Bachelor's degree in computer science, engineering or similar domain

• Related professional/technical qualification

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

1) The Personnel is to support students who require highlyindividualised, targeted and intensive intervention and support. The

Personnel will:

a) engage and check in with high needs/at risk students in timely

and regular conversations

b) be required to do home visit

c) be a positive role model/ significant adult to the high needs/at risk

students

d) be required to work with parents of high needs/at risk students

e) organise programme for high needs/at risk students

2) The Personnel is to support high needs/at risk students in 5 areas:

a) Academic support (low progress learners)

b) Social emotional (self-harm, trauma, mental health)

c) Behaviour/ Attendance (irregular attendance, long-term

absentees)

d) Social skills (peer relation issue)

e) Vulnerable (lack of adult role models)

3) The Personnel is to support students daily on after school

engagement programme (Gear-up Programme). The Personnel will:

a) be responsible in the daily operation of Gear-up room

b) work with members of Student Development Team (SDT) and/or

Youth Worker (if any) on after school engagement programme

(Gear-up Programme) to engage students meaningful.

4) The Personnel is to manage the updating of case summary notes of

students engaged and compilation of cases. The Personnel will:

a) update the cases under his/her charge via case summary note

b) ensure all engagement details are recorded in the case summary

and email to members of SDT and school leaders

c) promptly update or highlight to Year Heads if there is/are any

self-harm or suicide ideation case or any cases that required

immediate attention

d) ensure the safe-keeping and confidentiality of such records and

details

e) be required to sign the ‘UNDERTAKING TO SAFEGUARD

OFFICIAL INFORMATION’ document

5) The Personnel is to work with members of Student Development

Team to assist Year Heads, Assistant Year Heads, HOD CCE , HOD

SM and SH SM and members of the Student Development Team to

oversee and complete assigned work related to support high needs

and at risk students.

6) The Personnel will:

a) assist the Year Heads to liaise with external organisations, such

as Family Service Centres, Community Centres, etc, in matters

relating to dealing with high need and at-risk students

b) not make decisions on behalf of Year Heads but will forward the

report, invitation or information to the Year Heads for further action

• Provide full spectrum support in HR duties including recruitment and selection, preparation of contract, orientation, employee relations, and manpower planning.
• Manage and process employee work pass in accordance with statutory requirements.
• Manage HR Administrative duties, employee records.
• Any others ad-hoc duties as assigned.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Roles and Responsibilities

Reporting to outlet manager within small casual dining group.

• Carry out daily operations in the service department to maintain and improve service quality and restuarnt cleanliness
• Ensuring customer satisfaction and and excellent customer experience
• Monitor outlet operations to ensure compliance with company service, quality and safety standards
• Look to improve service standards and tak eactive role in outlet management
• Assist the manager in ensuring service crew are able to meet all required standards
• Interact with customers and make recomendations, take orders and answer questions.

• The Company reserves the right to adjust the roles and responbilities as needed .

Responsibilities:

• Drive the recruitment process by actively sourcing for talent in the related fields
• Involve in Business Development plan to enlarge company's market penetration
• Involve actively in Human Resource activities with regards to Hiring and Managing of potential candidates
• Provide career advice to candidates and clients with regards to current market trend
• Propose and negotiate business model / plan with targeted cliental pool
• Lucrative remuneration package awaiting

Requirements:

• Degree in any Discipline
• Candidates with strong track record in sports or co-curricular activities will have an added advantage
• Candidate with great team spirit, persistency, good communication and interpersonal skills are welcome to apply

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704
Recruit Express Pte Ltd, EA License No.: 99C4599

Duties:

- Patrol assigned areas and monitor premises to prevent and detect signs of intrusion

- Act as a visible deterrent to crime and enforce rules and regulations

- Respond to alarms and investigate disturbances

- Write reports on incidents, accidents, and suspicious activities

- Monitor and authorize entrance of vehicles or people in the property

- Conduct security checks and inspections of designated areas

- Provide assistance to customers, employees, and visitors in a professional and courteous manner

Requirements:

- Proven work experience as a Security Officer or relevant position

- Law enforcement or military background is preferred

- Basic Security License from PLRD for Security Officer (3 WSQ modules)

- Excellent knowledge of security protocols and procedures

- Provide Incident Management Services or Handle Security Incidents and Services, and Recognize Terrorist Threats (RTT)

Location Available: (Kallang, Redhill, Changi, Hillview, River Valley)

For enquiries, please contact me at 8845 9576.

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• Preparation and implementation of Safety Program
• Ensure all work practices comply with company safety policy and WSH act
• Advise on Work Plan / Risk Assessment / Safe Work Procedures
• Ability to identify problems and provide solutions
• Able to lead fellow colleagues and inculcate them towards safe work culture
• Compile all relevant report and records, carry out daily safety inspection
• Prepare and submit weekly safety report as required by management and clients
• Participate and involve in OHSAS 18001 and ISO 14001 implementation and audit
• Other ad-hoc duties assigned by the Project Manager

Job Requirements:

• Must be a Singapore Registered Safety Officer / Workplace Safety & Health Officer with Ministry Of Manpower (Singapore)
• Must have professional knowledge in WSHE legislation and regulations (WSH act and Environment)
• Min. Diploma in Building / Civil / Structural Engineering
• Min. 3 years’ experience as WSHO in Singapore, with experience working for LTA projects
• Physically fit and healthy, hardworking and driven
• Salary package commensurate with experience

Job Description

We are looking for outgoing and dynamic individual to join us as Guest Relations Executives!

Responsibilities:

Work closely with the managers in front desk operations management

Answer calls, note down booking reservations and update accordingly

Coordinate private events for large group reservations

Ensure prompt and polite service in greeting guests entering and leaving the restaurant

Maintain all guest folios in the manner instructed and type out necessary guests' likes and dislikes to the appropriate fields on the profile

Perform appropriate cashier activities as and when required

Requirements:

Proficient in spoken and written English

At least 2 year in a customer service position

Experience in an F&B environment is preferred

Able to work shifts, weekends, and Public Holidays

Possess a positive attitude and passion for providing excellent customer service

Good communication skills

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Admin Executive to be part of their Administrative team for ongoing transformation projects. They are located in the West – easily accessible.

The Admin Executive's responsibles are:

• Responsible in providing administrative support in database system.
• Make sure the accuracy of timesheet and attendance record.
• Handle general administrative duties.
• Any other ad-hoc duties assigned by the supervisor

Job Requirements:

• Min Diploma and above
• At least 3 years of relevant working experience in database system administrative.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a global manufacturer. Due to business needs, they are now recruiting a Logistics Assistant to be part of their Logistics team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibilities:

• Administer receiving tasks (GR) independently.
• Verify deliveries against supplier invoices.
• Assist in MTS/WMS labeling.
• Coordinate with forwarders and suppliers for on-time delivery.
• Ensure compliance with FIFO, 5S, and safety protocols.

Requirements:

• Minimum NITEC in any relevant field
• Experience in mass manufacturing environment materials management

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Highlights

• Competitive total rewards package
• Dynamic & people-centric work culture
• Professional development

Job Description

Customer Service Officers (Full-time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Reachfield Security, one of the largest Security Guards Agency in Singapore, specializes in supplying security services to Schools, Factories, Shopping Centres, Office buildings, etc. We have vacancies for

Security Officer / WSO

Locations: South

Nearby MRT:

Yio Chu Kang MRT Station

Salary: $2650 (5.5 days)

Duties:

1. Work in School environment; dealing with mainly public, students, clients.

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

4. Permanent Day Shift. No need to rotate. 5.5 days Fixed Sunday OFF!

5. For relief, you can choose to work any numbers of day in a week (1 to 3 shifts per week). We have flexible work schedules. Each shift is 12-hours.

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Application Methods

- Please WhtsApp 97207103 the following information

a. Name

b. Short Address (Eg. Woodlands)

c. Day / Night shift

d. PWM Rank

e. RTT or HCTA – yes/no

f. How many shifts can you work per week

g. When can you start

- Please WhtsApp/SMS your PLRD license

- Interviews (Either video call or walk-in)

a. Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 10 Anson Road #26-09 international Plaza

(Tanjong Pagar MRT)

Singapore 079903

Tel: 6324 0648

b. WhtsApp Video Call interview at 97207103

c. Or Email to gisselle at reachfield.com with your resume

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

​Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).

Customer Care Officer (Shift hours/ Location Raffles Place)

Job Responsibilities

· Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

· Key Roles & Responsibilities

· Provide quality customer service to customers either by telephone or electronically

· Respond and follow up promptly to customer enquiries

· Handle and resolve complex cases to ensure customer satisfaction

· Handle customer service hotline and provide first level of support.

· Obtain and evaluate all relevant information to handle enquiries and complaints

· Follow Standard Operating Procedures closely.

· Work as a team and ensure that the contact centre service level is met.

· Any other tasks assigned.

Job Requirements:

· Candidate must possess minimum 'N' levels

· Customer-oriented with good interpersonal and communication skills

· Highly adaptable to a fast-paced and dynamic environment

· Pleasant disposition and personality

· A team player

· Candidates with experience in customer service or contact centre will have an added advantage

· Fresh graduates with a passion in customer service are welcome to apply

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Job Description:

• Handle food and beverage preparation and ensure desired quality and standards are achieved
• Provide excellent service experience to all customers
• Handle all customer queries and feedback in a professional and timely manner
• Monitor and ensure the quality of food, customer services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the company’s standards
• Handle cashiering duties and managing of ordering systems
• Rostering and managing of staff and attendance
• Conduct service training and improvements
• Report to Management regarding sales results and productivity
• Develop marketing strategies to improve sales and profitability
• Ensure that policies and standard operating procedures are strictly adhered to
• Oversee purchasing to stay within budget
• Able to be a backup for all position
• Assist any ad-hoc duties assigned by Supervisors/Managers
• Able to perform additional duties as requested by the Management as and when required

Job Requirements:

• Team player
• Customer-centric
• Interested in the F&B industry
• Have a "willingness to learn" attitude
• Able to work independently and under pressure
• Able to perform flexi timing, and work on weekends & public holidays
• 6 days working week

Benefits:

Staff uniform & meal provided

Staff Discount

Birthday voucher

Sales incentive

Jobscope

• Supervise and uphold the facilities in designated clinics, collaborating closely with contractors and vendors to ensure adherence to all regulations.
• Guarantee the completion of preventive, corrective, and ad-hoc maintenance tasks according to specified requirements and standards.
• Conduct regular inspections and evaluations of contractor performance, aiming for continuous enhancement.
• Comprehend and consolidate user needs for projects, ensuring timely and budget-compliant completion.
• Maintain proper administration and documentation to support all maintenance and project activities.
• Aid in achieving ESS and OHSAS certification for facility management and security.
• Contribute to the development of new clinics.
• Respond promptly to alarms or critical faults.
• Fulfill any additional responsibilities assigned by the department.

Requirements

• At least Degree in Estate Management/ Facility Management/ Building/ Engineering in related field.
• Minimum 4 years of experience in property management of facilities maintenance in healthcare.
• Certified Fire Safety Manager will be an advantage.

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

• Assist in M & E services maintenance
• Supervision of contractors in additions and alterations
• Supervision of building maintenance works, cleaning services, security, landscape and pest control services
• Diploma in Engineering/ Building Management/ Building Services/ Real Estate
• Minimum 3 years of working experience in building services maintenance work
• Preferably a certified Fire Safety Manager
• Able to communicate with all levels
• Computer literate
• Service-oriented mindset
• Able to commence work immediately or within short notice will be an added advantage