Our Client, in the Automotive Industry located in Central has opening for Executive, CRM & Data Analytics.

• 5 Days Work
• Variable Bonus
• Well-Known MNC

Responsibilities:

• Assist in the formulation and execution of CRM marketing automation, journeys, and processes to achieve business efficiency.
• Leverage CRM tools to analyse customer database, derive insights and execute recommendations together with cross functional team.
• To be the data custodian for the brand. Maintain, monitor, and ensure customer database is updated in line with internal data quality policy.
• Support leads assignment and monitor follow-up tasks closely by the sales team.
• Generate and analyse CRM campaign result, draw insights and propose data-driven ideas and recommendations.
• Identify and propose suitable target audiences / segments for sales / aftersales marketing campaigns.
• Plan and build customer journeys in SFMC
• Identify and extract target database on SFMC
• Set up and schedule eDM blast
• Customer Interaction Centre Management
• Leads assignment for Sales team.
• Customer account creation for new leads.
• Campaign tagging for customers’ account.
• Customer profiling, data mining and customer need analysis
• Assist with events such as sending of invitation, confirmation, registration and ensuring target attendance is met.
• Track, generate and analyse weekly sales funnel and campaigns reports.

Requirements:

• Diploma/Degree holders in Marketing / CRM / Business Administration.
• 1-2 years of Marketing/CRM-related experience.
• Knowledge of CRM principles and customer journeys.
• Meticulous and well-organised with the ability to multitask under pressure.
• Takes initiative to lead projects and improve job processes.
• Agile and keen to learn new skills.
• People’s oriented mindset.
• Keen interest in CRM & Data Visualisation platform such as Salesforce, SFMC, GDMS and / or Tableau
• Comfortable in CRM technical aspects such as integration, API and etc.

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

Job Scope

· Collaborate closely with Management and Japan HO to spearhead and oversee the comprehensive operations of Shopping Centre Management Division encompassing Leasing, Marketing & Communications, Building Services, M&E Services and Tenant Relations department

· Establish effective communication with affiliated companies to align and strategise the overall planning of the shopping centre operations

· Formulate and execute effective business strategies, demonstrating thorough understanding of the group’s management policy

· Drive the division to achieve maximum performance & profitability by proactively forecasting, planning and controlling all expenses related to shopping centre operations

· Assist the general manager to lead and guide the team of managers and team members of the division

Requirements

· Preferably with more than ten (10) years relevant working experience in a company dealing with shopping centre management

· Bachelor’s degree, preferably in Real Estate Management studies or equivalent

· Proven experience in shopping centre management with a focus on leasing, tenant relations and operations

· Knowledge of industry trends and market dynamics

· Excellent organizational, communication and planning skills

· Strong critical and analytical skills

· Japanese language proficiency in speaking and writing preferred

We are looking for mature mid-career individuals (aged 40 and above) who are exploring mid-career skills conversion and switch to new jobs to gain meaningful industry-relevant skills and experience.

You will be responsible for:

1. Following up with our existing customers on their training needs and send brochure and proposal for them to consider
2. Provide excellent customer service by addressing customers and prospects inquiries and feedback
3. Designing EDM for each workshop to send information to clients in the region
4. Assist in designing and producing in-house promotional materials.
5. Maintain up-to-date files and records.
6. Handle daily general administration tasks and support service operations.

Qualification & Requirement

- mature mid-career individuals (aged 40 and above) Singaporean and Pr

- minimum O level qualification

- Familiar with Microsoft Office

- Pleasant personality with good interpersonal and communication skills.

Interested applicants are invited to send their resumes with recent photos to [email protected].

All applicants will be notified of the outcome of their application.

Tasks and duties

• Monitoring a workplace for the health and safety of the workforce.
• Enforcing workplace policies that affect health and safety of employees on-site.
• Conducting health and safety employee training onsite.
• Assessing current health and safety policies at the workplace and suggesting improvements.
• Providing reports on the state of health and safety compliance by the workforce.

Requirements and skills

• Proven experience as safety officer
• In depth knowledge of legislation (e.g. OSHA/EPA) and procedures
• Knowledge of potentially hazardous materials or practices
• Experience in writing reports and policies for health and safety
• Familiarity with conducting data analysis and reporting statistics
• Proficient in MS Office; Working knowledge of safety management information systems is a plus
• Outstanding organizational skills
• Diligent with great attention to detail
• Excellent communication skills with the ability to present and explain health and safety topics
• BSc/BA in safety management, engineering or relevant field is preferred
• Certificate in occupational health and safety

Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

We require Ticketing Officer that is able to

-protray good self image

-handle pos

-ushering duties

-communicate in English

-explaining of products and service to customer

-work in a team

Roles and responsibilities not limited to the above

• MNC Company
• Basic $4500 - $6000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Woodlands
• Working day: Monday to Friday
• Working hours: 8.30am to 5.45pm

Job Responsibilities:

• Establish, implement and maintain the Safety & Health Management System (SHMS)
• Support departments to review their risk assessments to identify foreseeable hazards and risks as well as propose reasonably practicable measures to eliminate/reduce the risks to as low as reasonably practicable
• Conduct and manage the WSH Committee Inspections & Meetings as well as other safety & health site inspections to create a safe working environment and follow-up to close findings raised
• Develop and conduct Safety & Health related Trainings to relevant personnel (employees/contractors) to enhance their safety knowledge & awareness to carry out the work safely
• Conduct incident investigations and ensure proper closure of the corrective actions
• Support Fire Safety Manager (FSM) on Emergency Response & Fire Safety related matters and act as backup during the absence of FSM
• Support the Safety Case Lead and relevant departments in the preparation of Safety Case
• Any other duties as assigned by Factory Manager/ Senior Regional Safety Manager

Job Requirements:

• Possess minimum Diploma in Engineering and 2-3 years working experience in a process manufacturing industry
• Certified and registered Workplace Safety and Health Officer (WHSO)
• Candidate who possesses Fire Safety Manager (FSM) certificate and Safety & Health related trainings will have added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities:

General Ledger/ AR

• Staff will assist the Finance team with the year-end closing activities and external audit.
• Donations receipts (via cheque, credit card, online) and accounting in Workday and issuance of Tax-Deductible Receipts.
• Prepare reports (Annual Statistic Report, e-collection statistic report etc.) as requested by the management.
• Perform reconciliation of bank statements and balance sheet schedules.
• Prepare journal records for revenue, bank charges, adjustments, etc.
• Assist in prepare monthly and quarterly GL and GST report and e-collections report
• Prepare bank reconciliations, balance sheet account reconciliations, and follow up on reconciliation items.

Requirements:

• Minimum Diploma in accounting.
• 2 years of relevant working experience
• Good knowledge and experience in handling matters relating to Donation will be an advantage.
• Good in Microsoft Excel , and multitasking

Send your resume to [email protected]

• Working Location: Tanjong Pagar (Maxwell Road)
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end February 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Basic salary UP $3800 - $5000 + Allowances

• Variable Bonus + Excellent Welfare & Benefits

• Working days & hours: 9AM – 6PM (Monday – Friday)

• Working Location at City Hall

• Well Established Regional Brand Management Company

Job Scope

• Direct sales responsibility (by brand, country, or category, depending on PLS’s strategy) inclusive of quarterly targets, due diligence obligations related to thorough knowledge of product and prospective clients.
• Perform all sales planning & reporting functions inclusive of pipeline building, gap analyses.
• Forecasting and re-forecasting as required by PLS-SEA and its clients, market/brand/category reports evaluating sales environment and prospects, projections related to existing or new businesses, evaluation of new opportunities and/or brand extensions.
• Management of clients inclusive of ensuring full compliance on Licensors’ policies, procedures, guidelines and supporting licensees in fulfilling obligations and maximizing performance.
• Conduct regular business review with key licensees to ensure product development, product penetration to all distribution channels, advertising and promotion plans are rolled out as per contractual obligations.
• Retail Visibility for Brands/Licensed Products.
• Work closely with PLS marketing team to cultivate and direct key retail accounts on behalf of Licensor and its partners, working closely with all stakeholders to build appropriate retail relationships and secure prominent product placement at retail.
• Support & coordinate among stakeholders to ensure product assortments at retail events.
• Work with Finance team to ensure that licensees remit the License Fee and submit monthly/quarterly royalty report on time.

Requirement

• Diploma in Business Management / Marketing or equivalent and above
• 1 – 3 years related experience in B2B
• Possess experience in presenting products will be advantageous

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• MNC Company
• Basic $4000 – $5500 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East
• Working days: Monday to Friday
• Working hours : 8.30am to 6.15pm

Job Responsibilities:

• To be responsible managing and implementing multiple projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements
• Work closely with Business Development/ Sales Team for tender/quotation
• Providing overall leadership for the project while maintaining a focus on achieving targets efficiently
• Manage project activities to ensure timely delivery, including identification of critical path, monitoring and driving completion of interdependent activities and adjustment to project schedules to achieve overall completion deadline
• Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with clients and/or Management
• Manage day-to-day client relationship, translate customer contract into a comprehensive project plan and manage end to end delivery that includes performing project office tasks, co-ordination of internal resources, status reporting, billing, etc
• Actively manage project conflicts, dependencies changes to scope, cost or schedule, risks and issues, and ensure plans are in place to mitigate them with urgency, and communicate these to relevant stakeholders in a timely manner
• Development and presentation of project plans, respond to Clients
• Liaison with the Shipyard, Classification society, Vendors & Clients
• Weekly progress reporting to Client & Management
• Manage resources including hardware, software, human resource facilities and logistics required for project so as to ensure completion within budget
• Define project resources, performance reviews and post implementation evaluations
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Delegate tasks effectively by providing clear and specific instructions and goals
• Other ad-hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in Marine / Mechanical / Electrical Engineering or related discipline
• Minimum 3-5 years’ experience in ship design / shipbuilding industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Work Location: Jurong East

Hourly Pay Rate: up to $13.50 per hour

Contract till end July 2024

Job Scope:

• Responsible for accuracy, completeness, and timely processing of AP transactions by ensuring invoice processing is in accordance with accounting policies, procedures, and internal controls.
• Preparation for month-end closing schedules
• Ad-hoc projects under process improvement

Requirements:

• Diploma in Business/Finance/Accountancy (or equivalent)
• Strong verbal communication skills.
• Competent in Microsoft Excel skills

Kindly send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

• Well Established Company
• Basic $4000 - $5500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Serangoon
• Working day: Monday to Friday
• Working hours: 8.30am to 6pm

Job Responsibilities:

• Develop project objectives and mastermind project plan
• Manage and communicate with customers concerns to the team
• Govern the successful delivery of a project on time, within budget, and scope
• Coordinate with various departments on project plans (updates or changes) to ensure objectives are met
• Manage internal resources and vendors for project execution
• Perform risk management to minimize project risk
• Constant update to customers on project development and progress
• Communicate effectively to the team on progress or issues (if any) of the project regularly
• Maintain good relationships with existing customers and support sales activities in winning new customers
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree or relevant qualification
• Possess minimum 2-3 years working experience in injection moulding industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Volunteer Management

• Develop and implement recruitment strategies to identify, build and sustain a healthy pool of competent Silver Generation Ambassadors (SGAs) and SGD volunteers
• Monitor the recruitment cycle of SGAs and SGD volunteers
• Monitor the centralised recruitment of volunteers (eg. SGA/volunteers referral, Facebook, QSM etc.) to ensure a healthy ratio of staff to volunteers to seniors in order to achieve SGO’s goals and objectives
• Update and maintain volunteer’s personal information and their volunteering activities to ensure an up-to-date database
• Introduce SGO volunteering program to public and private sectors to encourage volunteerism and also, as a CSR, with the aim of providing more avenues for volunteer recruitment
• Support various SGA rewards and recognition initiatives
• Co-ordinate and extend VM related courses for staff and SGAs

Professional Development

• Engage in continual learning for personal and professional growth and development
• Share good practices and support the training and development for SO staff and SGAs
• Establish regular communications with the SO VM champions on matters related to volunteer management and training

Coordination & Admin

• Consolidate feedback from SOs, SGAs and volunteers to identify and analyse needs in the community
• Manage and control SGAs ID tags assets
• Perform office administration functions

Network Development

• Implement strategies to create new volunteering opportunities through partnership with internal and external organisations.
• Implement loyalty programmes to recognise the good work of the volunteers.
• Implement formal/informal channels for volunteers to provide feedback on their participating volunteering program.

Job Requirements:

• Recognised degree in any discipline
• At least 2 years of working experience preferably with knowledge and familiarity with the healthcare or social sectors
• Analytical and organised, able to translate concepts into actionable goals
• Confident in working with external stakeholders
• Good in communication, both verbal and written
• Meticulous, team player, resourceful and able to multi-task in a fast-paced environment

Work Location: Central

Working Hours: Mon to Fri 9am - 6.30pm

Monthly Salary: up to $3k per month

1 Year Contract

Job Scope:

General Ledger

• Assist the Finance team with the year-end closing activities and external audit.
• Prepare reports (Annual Statistic Report, e-collection statistic report etc.) as requested by the management.
• Perform reconciliation of bank statements and balance sheet schedules.
• Data entry of transactions into account system.
• Prepare journal records for revenue, bank charges, adjustments, etc.
• Assist in prepare monthly and quarterly GST report.

Receivables – Donation

• Donations receipts (via cheque, credit card, online) and accounting in Workday and issuance of Tax-Deductible Receipts.
• Update Donation Management System.
• Conduct surprise cash count for donations.
• Assist GL Team in GST reporting for Sponsorships-in-kind and e-collections report.
• Prepare Annual Statistic Report, assist collating data from institution on e-collection statistic.
• Prepare bank reconciliations, balance sheet account reconciliations, and follow up on reconciliation items.

Requirements:

• Minimum Diploma / equivalent qualification in accounting.
• Knowledge in accountancy with at least 2 years of relevant working experience is preferred.
• Good knowledge and experience in handling matters relating to Donation will be an advantage.
• Proficient in Microsoft Excel (Intermediate).
• Good team player with positive attitude, problem-solving skills and meticulous.
• Capable of multi-tasking and take initiative to drive change.
• Proactive, able to work independently and work under pressure to meet strict deadlines.

Kindly email your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Job Responsibilities

• Assist with the implementation and maintenance of the Quality Management System in accordance with ISO 9001 and 13485 standards, and in compliance with the H.S.A GDP Guidelines.
• Provide support for investigation into non-conformances and customer complaints.
• Maintenance and Follow-up on Corrective Actions and Preventive Actions (CAPAs).
• Provide the trainings and coordinate the trainings for the staff.
• Registration of the trainings into the electronic Quality Management System (eQMS) and running of reports.
• Assist with the documentation review after an operational activity.
• Collection of Temperature Data and Monitoring of the temperature environmental conditions.
• Reporting of day-to-day activities.
• Take care of and communicate with internal and external contacts.
• Control administrational aspects of the facility (e.g. archiving).
• Promote a “quality” culture within the company.
• Performing physical checks for GMP and GDP related processes

Job Requirements

• Possess at least a Diploma in Pharmacy, Life Sciences or relevant fields.
• Possess at least 2 years of pharmaceutical science work experience (or prior Life Science internship experience) is preferable .
• Experience with ISO 13485 standards is an advantage.
• Knowledge of GMP and/ or GDP guidelines is an advantage.
• Able to work in a fast-paced environment
• Work well independently/with minimal supervision and with others in a team
• Proficient in Microsoft Office especially Excel
• Candidate needs to be based in Singapore.

• No experience required.
• Basic English required
• Medical and Group Health Insurance
• Joining bonus during the 4th and 7th month of service

Are you passionate about airports and enjoy engaging with individuals from diverse backgrounds? We are looking for enthusiastic individuals who share our love for the aviation industry and are excited about helping passengers.

Responsibilities:

• Welcome and help customers politely.
• Give information about products or services.
• Listen and assist with questions or issues.
• Help with orders and returns.
• Keep the workspace clean.
• Follow company rules.
• Work well with the team.

Requirements:

• A genuine interest in airports, aviation, and the travel industry.
• Strong interpersonal and communication skills.
• Ability to work flexible shifts, including evenings, weekends, and holidays.
• Customer-focused attitude and a willingness to go the extra mile.
• Adaptability and a positive attitude in a fast-paced airport environment.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Position: Management Reporting Executive

Location: Tampines - EW2 MRT

Salary: Up to $3800/month

Job Description:

• Implement dashboards using softwares like Power BI and Qlikview
• Provide support for monthly financial reviews
• Assist in budget preparation and undertake financial data projects
• Support management reporting

Good to have:

• Proficiency in Excel
• Meticulous attention to detail

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

• Well Established Company
• Basic $ 2000 - $ 2200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Company Transport Provided)
• Working days : Monday to Friday
• Working hours : 8.30am – 6pm

Job Responsibilities:

• Perform data entry
• Co-ordination with customers, prepare shipping documents
• Handling of import and export shipments
• Handling of shipment clearance, billing, permit declaration
• Other ad hoc duties as assigned

Job Requirements:

• Possess minimum GCE ‘O’ level or equivalent qualification with at least 1 year of relevant experience
• Experience in permit declarant will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Key Highlight:

• Great Exposure to the government sector
• Nearest MRT: Ubi MRT
• Contract Duration: 12 months
• Salary: Up to $2,800 per month
• Working Hours: Monday – Friday (Office hours)

Key Responsibilities:

• Perform visual checking of Self-Contained Breathing Apparatus and cylinders.
• Carry out service, repair and testing for Backplate, Facemask and Lung Demand Valve.
• Perform routine maintenance and checking.

Requirements

• Only Singaporeans.
• Minimum qualification: Diploma or Degree in Mechanical/ Mechatronic.
• Relevant admin and/or procurement experience would be advantageious.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Syukrin Naim
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

Responsibilities:

• Coordinate logistics activities from procurement until delivery.
• Sort, organize, and store inventory in proper location.
• Communication with customer to receive orders and enhance customer satisfaction.
• To communicate and coordinate with warehouse operation team according to customer requirements.
• Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report
• Filing of documents
• Handle transportation arrangement and co-ordinations.
• Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record, products inventory and make sure the accuracy between physical stocks and system quantity.
• Data entry for inventory management
• Verification of goods receipt
• Ensure that all stock inventory data are handled correctly and accurately to prevent inventory discrepancies
• Assist in any other duties as required

Requirement:

• Good team player, can do attitude and willingness to learn
• Proficient in computer skills ie. MS Office, Excel, WMS / SAP
• Possess good communication skills with both internal and external customers

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23114354 | EA License 16C7883

Our client is a Singapore registered firm who are Indonesia based palm producer. They have an immediate requirement for a Company Secretary, Bank and Compliance officer

Job description

• Have a working knowledge on the upkeep of the statutory records for offshore and onshore companies and liaise with company agents and secretaries.
• Able to handle banking matters: consolidate bank and cash balances on a single report, liaise with banks on execution of compliance documents ( KYC, CRS, FATCA), talk to bankers and attend meeting when required. Initiating payment instructions of bank transactions and manage cash liquidity and fixed deposits
• Able to write well and use Microsoft Office such as Word, Excel, Powerpoint. Write letters and e-mail correspondences. Produce reports on excel sheets
• Assisting in the execution of confidential documents
• Maintain a good database and filing of all documents

Job location : Raffles place

Work week : 5 days

Salary : Open for discussions

Interested candidates, with minimum 4 years relevant experience may please email their resume in MSWord format with all details including last drawn salary, notice period, etc

Job posted by

Bhanu Rajan

Saitech Intl

EA Regn : R1106079

​Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).

Customer Care Officer (Shift hours/ Location Raffles Place)

Job Responsibilities

· Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

· Key Roles & Responsibilities

· Provide quality customer service to customers either by telephone or electronically

· Respond and follow up promptly to customer enquiries

· Handle and resolve complex cases to ensure customer satisfaction

· Handle customer service hotline and provide first level of support.

· Obtain and evaluate all relevant information to handle enquiries and complaints

· Follow Standard Operating Procedures closely.

· Work as a team and ensure that the contact centre service level is met.

· Any other tasks assigned.

Job Requirements:

· Candidate must possess minimum 'N' levels

· Customer-oriented with good interpersonal and communication skills

· Highly adaptable to a fast-paced and dynamic environment

· Pleasant disposition and personality

· A team player

· Candidates with experience in customer service or contact centre will have an added advantage

· Fresh graduates with a passion in customer service are welcome to apply

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Our client, a well-established MNC is seeking for a CUSTOMER SERVICE OFFICER ( BACKEND - PHONE / EMAIL ) - $ 2,900.00 + OT + AWS + ATTRACTIVE VB / CENTRAL AREA / MNC / OFFICE HOUR

Requirements

• Min a Diploma in Business or relevant
• At least 1 year experience providing backend Customer Service functions (Phone / Email)
• Strong communication skill
• Willing to work in a fast pace environment
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary from $ 2,800.00 to $ 2,900.00 + OT + AWS + Attractive Bonuses and Benefits
• Office hours
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

About ACP

Established in 1997, ACP originated as an Education Technology Service Provider, driven by a vision to integrate technology into classroom education for Singaporean students. Over time, we've adapted to the changing technological landscape, expanding our offerings and services. At our core, we remain dedicated to training individuals across corporate, adult, and student demographics. Leveraging our extensive experience in classroom instruction, we've crafted specialized online platforms for trainers, ensuring a tailored approach to meet their unique requirements.

Recognizing the significance of both training and learning, we continuously refine our methodologies and delivery techniques to enhance learner engagement. Customer satisfaction stands as a pillar of our philosophy, underscored by our attainment of the ISO 9001 certification in 2010, marking us as the inaugural small-medium enterprise (SME) to achieve this milestone. Upholding the ISO 9001:2015 QMS standard, we prioritize customer-centric practices and safety, recently securing bizSAFE Level 3 certification.

Collaborating with esteemed partners like SingTel, Adobe, Microsoft, Articulate, and others, we forge strategic alliances within the ICT sector, fostering mutual success. While initially rooted in Singapore, our footprint now extends to the Philippines, China, and Indonesia, championing Singapore's reputation internationally. ACP remains steadfast in supporting Singapore's global presence while delivering top-notch educational technology solutions.

Roles and responsibilities:

1. Recruitment (~50%)

• Oversee the recruitment and management of various full-time positions, including ICT trainers, software developers, and healthcare assistants, as well as facilitating mid-career traineeships and internships.
• Lead comprehensive recruitment processes from start to finish, encompassing tasks like candidate sourcing, conducting interviews, assessing qualifications, and executing initial interview rounds.
• Deliver constructive feedback and assessments of candidates post-initial interview rounds to hiring managers, internal stakeholders, or external stakeholders as needed.
• Sustain a robust talent pool, ensuring a readily available resource of potential candidates for future requirements.

2. HQ and Seconded Staff Management and Support (~35%)

• Coordinate the strategic deployment, relocation, and succession planning of seconded personnel to ensure seamless continuity at client sites.
• Oversee employee advancement, fostering a vibrant and efficient company culture while monitoring individual progress.
• Address HR inquiries from colleagues and manage grievance cases when necessary.
• Contribute to monthly payroll activities and facilitate government program claims (e.g., traineeships) for optimal operational support.

3. Overseeing and optimizing training initiatives (~15%)

• Collaborate extensively with internal stakeholders to implement HR initiatives aimed at enhancing company performance and fostering increased efficiency among employees.
• Assess the training requirements of new hires and actively guide them through the necessary training programs.
• Regularly interact with colleagues to evaluate their needs and recommend training when required.

Requirements:

• A Degree or Diploma in Human Resource Management, Social Sciences, or a related field.
• Possess a minimum of 1 year of relevant work experience; however, applicants lacking relevant experience are welcome to apply and will be evaluated on an individual basis.
• Should feel at ease collaborating with various stakeholders.
• Key attributes required are the ability to work independently and in a team, accountability, task-oriented focus, and adeptness in multitasking.
• Only Singaporeans or PRs need to apply.
• Interested applicants, please apply through the portal here on MyCareersFuture.

Key Responsibilities:

1. Supervise the installation, maintenance, and repair of ACMV systems in various settings.
2. Conduct regular inspections and performance assessments to ensure compliance with Singapore's safety and quality standards.
3. Troubleshoot and resolve technical issues in ACMV systems.
4. Coordinate with contractors and suppliers for equipment procurement and servicing.
5. Prepare and maintain technical documentation and service records.
6. Ensure adherence to health and safety regulations specific to Singapore.
7. Provide technical guidance and support to junior staff.

Qualifications:

• Diploma or higher in Mechanical Engineering, Building Services, or a related field, preferably from a Singapore-accredited institution.
• BCA (Building and Construction Authority) recognized certification or similar in ACMV systems is highly preferred.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856