We are looking for a meticulous Phlebotomist who will undertake blood taking for diagnostics purposes.

Duties and Responsiblities:

• Support in the effective execution of corporate/special projects.
• Perform phlebotomy service onsite and build a strong phlebotomy team (in-house & locums)
• Establish a smooth workflow to manage specimen reception
• Displays a high level of professionalism and quality standards at all times.
• Manage clients relations as well as service issues arising from assigned projects
• Maintain consistent service and productivity in an demanding work environment
• Handle escalated complaints cases to ensure satisfactory service recovery and corrective action is taken
• Maintain a safe and clean working environment by adhering to safety procedures and regulations.

Pre-requisites

• Certification in phlebotomy
• Proven experience working as a phlebotomists
• Experience using effective venepuncture techniques
• Excellent verbal and written communication skills
• Keen attention to detail

Responsibilities

· Responsible for providing strategic level/long-term planning

· Drive continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; work on strategic projects that have total building and network-wide impact.

· Effectively leverage the Operations and Area Managers to solicit ideas and understand problems and challenges

· Anticipate needs; make administrative decisions and requests for information

· Domestic and international travel logistics management, trip preparation and expense reporting

· Forecast and manage budgets and team procurement

· Coordinate department facility operations, including space planning and office moves

· Daily team support including: new hire set up; purchase of goods & services, process invoices

· Ensure compliance with administrative operations policies and procedures

· Develop and prepare reports and maintain database

Requirements

· Min dip/deg in any discipline

· Ability to work in a fast pace environment

· Team player and collaborator

· Excellent communication skills

· No experience needed, training will be provided

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Benefits Summary

• Government Healthcare Sector
• Multiple locations
• Salary up $7000 (Based on experiences)
• Benefits: AWS + Bonuses + Yearly Increment
• Multiple departments opening – Ward, OT, ICU, ED, SOC etc.

Responsibilities

• Monitoring patient's condition and assessing their needs to provide the best possible care and advice.
• Observing and interpreting patient's symptoms and communicating them to physicians.
• Collaborating with physicians and nurses to devise individualized care plans for patients.

Requirements

• Obtain Valid SNB (Singapore Nursing Board).

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Cheah Mei Ling (Stephanie)

Registration Number: R1988795

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Clinical Psychology Associates Pte Ltd is a healthcare facility dedicated to providing high-quality medical care and exceptional patient experiences. Our state-of-the-art clinic is staffed by a team of skilled healthcare professionals who are committed to delivering comprehensive and compassionate care to our patients. We are currently seeking a motivated and detail-oriented Clinic Assistant to join our team and contribute to our mission of improving the health and well-being of our community.

A clinic assistant plays a crucial role in completing administrative and clinical tasks in a medical clinic, hospital, or healthcare facility. They work with physicians and other medical professionals, helping to complete tasks like filing insurance forms or providing clinical care when needed by patients.

Responsibilities

• Greet and welcome patients as they arrive at the clinic in a friendly and professional manner
• Assist patients with the check-in process, including verifying personal and insurance information
• Schedule appointments for patients, either in person or over the phone, ensuring efficient utilization of clinic resources
• Maintain and update patient records accurately and confidentially in our electronic medical records (EMR) system
• Coordinate with medical staff to ensure smooth patient flow and efficient clinic operations
• Answer phone calls, address patient inquiries, and provide information about clinic services
• Assist medical staff with minor administrative tasks, such as filing, faxing, and data entry
• Process billing and insurance claims, and assist patients with understanding their financial responsibilities
• Support the overall cleanliness and organization of the clinic environment

Requirements and skills

• Previous experience as a clinic assistant, medical receptionist, or in a similar role is preferred
• Excellent interpersonal and communication skills
• Strong organizational skills and attention to detail
• Proficient in English
• Ability to multitask and work efficiently in a fast-paced environment
• Empathetic and compassionate approach towards patient care
• Knowledge of medical terminology and insurance processes is beneficial

Clinical Psychology Associates Pte Ltd is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Join our team and contribute to a positive healthcare experience for our patients! Your dedication and commitment will make a difference in our community's well-being.

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Conduct in-depth research on various topics, including cultural, historical, and social aspects, as well as professional jobs, and thematic elements relevant to the dramas setting and themes.
• Collaborate with the writing team to provide accurate and compelling information that enhances the authenticity and richness of the storyline.
• Stay updated on industry trends, audience preferences, and competitor strategies to contribute valuable insights to the production process.
• Assist in script development by providing detailed background information, references, and supporting materials.
• Establish collaborations with external experts, consultants, and historians to ensure accuracy and authenticity in the portrayal of specific topics.

• Diploma / Degree with 3-4 years of working experiences.
• Passion for the media industry.
• Strong communicator with a flair for Chinese drama writing
• Excellent research skills
• Effectively bilingual in English and Chinese, with a strong command of Chinese (written and spoken) for business purpose in Chinese Drama Productions Team.

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world.

Overview of Quant Researcher Position:

• Research and implement strategies within the firm’s automated trading framework.
• Analyze large data sets using advanced statistical methods to identify trading opportunities.
• Develop a strong understanding of market structure of various exchanges and asset classes.

Typical Day of Quant Researcher:

• Primary focus throughout the day is on researching and implementing trading ideas.
• Before market open, check that all required data and related processes are ready for the trading day.
• During market hours, sporadically monitor behavior and performance of strategies.

Skill Set Required For Position:

• Quantitative background - includes degrees in Mathematics, Statistics, Econometrics, Financial Engineering, Operations Research, Computer Science and Physics.
• Programming proficiency with at least one major programming or scripting language (e.g. C++, Java, Python).
• Strong communication skills and ability to work well with colleagues across multiple regions.
• Ability to work well under pressure

Job Description

• Conduct in-depth research on various topics, including cultural, historical, and social aspects, as well as professional jobs, and thematic elements relevant to the drama’s setting and themes.
• Collaborate with the writing team to provide accurate and compelling information that enhances the authenticity and richness of the storyline.
• Stay updated on industry trends, audience preferences, and competitor strategies to contribute valuable insights to the production process.
• Assist in script development by providing detailed background information, references, and supporting materials.
• Establish collaborations with external experts, consultants, and historians to ensure accuracy and authenticity in the portrayal of specific topics.

Qualifications

• Diploma / Degree with 3-4 years of working experiences.
• Passion for the media industry.
• Strong communicator with a flair for Chinese drama writing
• Excellent research skills
• Effectively bilingual in English and Chinese, with a strong command of Chinese (written and spoken) for business purpose in Chinese Drama Productions Team.

Headquartered in Singapore since 2003, Kerry Consulting is an established award winning executive search company. The Directors average 15 years of background in regional search; and the business serves a multicultural client base that encompasses mature markets and emerging economies across Asia Pacific.

As a Researcher, you will have the opportunity to develop yourself professionally by being part of one of the best Research Teams in the country and partnering with award winning directors of the business in executing confidential and time sensitive search assignments. The mandates you work on will be varied with regional coverage.

With a cross industry market focus from Financial Services to Technology, Sustainability and Food/Nutrition etc, the coverage will range from niche specialty profiles to senior heads of department to C-suite levels. You will gather market intelligence, market map and deliver key contacts as candidates for the assignments. In time to come, you can expect to offer input on candidate selection and key target organisations.

Job scope:

• Systematically mapping out targeted organisations and talent pool
• Work closely with consultants to identify headhunt targets as candidates
• Contact headhunt targets and deliver them to the consultants

Requirements:

• An entrepreneurial mind set, strong levels of reasoning, conversational ability and commercial acumen
• Comfortable with making persistent cold calls, handling objections, and be able to convert cold calls to warm acquaintances over the phone
• Assured organisational discipline with integrity and ability to exercise high levels of discretion in a confidential environment
• Able to engage senior executives with the ability to put people at ease
• Interest in current affairs and market developments
• Demonstrable intellectual rigour and a track record in goal oriented achievements
• Open to experience and background

Check out what our staff have to say here:

https://www.linkedin.com/company/kerry-consulting/life/4ade03dd-ed91-408c-a27f-c7814145ba9e/

Kerry Consulting Pte Ltd

Licence No. 16S8060

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world.

Overview of Quant Researcher Position:

• Research and implement strategies within the firm’s automated trading framework.
• Analyze large data sets using advanced statistical methods to identify trading opportunities.
• Develop a strong understanding of market structure of various exchanges and asset classes.

Typical Day of Quant Researcher:

• Primary focus throughout the day is on researching and implementing trading ideas.
• Before market open, check that all required data and related processes are ready for the trading day.
• During market hours, sporadically monitor behavior and performance of strategies.

Skill Set Required For Position:

• Quantitative background - includes degrees in Mathematics, Statistics, Econometrics, Financial Engineering, Operations Research, Computer Science and Physics.
• Programming proficiency with at least one major programming or scripting language (e.g. C++, Java, Python).
• Strong communication skills and ability to work well with colleagues across multiple regions.
• Ability to work well under pressure

Project Management

• To manage the planning and running of assigned research programme(s) and projects, including managing the timelines and coordinating the execution of project plans and initiatives, tracking project performance, managing associated initiatives and publicity efforts, etc. Duties include but are not limited to:
• Coordinate with internal and external stakeholders to ensure project milestones are met within timelines.
• Work closely with relevant stakeholders on the ground coordination of projects including logistical planning and execution.
• Coordinate the planning and execution of associated initiatives and publicity plans separately or in conjunction with other major events.
• Manage approved funding and expenditure, including corresponding with funder, handling purchases and tracking the utilization of budget.
• Monitor progress of the projects and coordinate regular reviews with the project team and relevant stakeholders.
• Assist in regulatory and IRB approvals for the research projects under the research programme(s), where necessary.
• Assist in preparation of relevant reports/ presentations/ materials

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Summary:

• 6 Month Contract till 31 July 2024 end
• Other Benefit and Bonus be given, same as permanent staff
• Salary up to $3,800

Reponsibilities:

• Support the program team to ensure that program activities will be implemented on time, scope and within budget, achieving the related performance objectives.
• Manages all internal delivery, community partners, third party providers (contractors) service delivery, where necessary.
• Coordinating the logistics support, facilities and supporting the administrative aspects of the various intervention workshops.
• Facilitate and coordinate the delivery of the program in the community and provide logistics and marketing support.
• Handle ad-hoc assignments when required including helping out in GIC programmes and events as assigned.
• Fosters a strong working relationship between all stakeholders in the program, including partners/providers, the clinical staff, administration and information management staff.
• Ensure compliance to standards and processes to preserve patient privacy, confidentiality, and the security of health information.
• Project /Secretariat Support -Provide administrative support its workgroups and projects
• This includes but not limited to meeting coordination and working with Project Lead(s) to curate meeting agenda, draft minutes of meeting, follow up on matters arising, and project/programme planning.
• Any other special projects, as and when assigned by supervisor.

Requirements

• Minimum Diploma or Bachelor holder in any major.
• Experience in the healthcare industry will be an advantage
• Preferably possess written, analytical, communication and presentation skills
• Proficient in various computer applications, including Microsoft Word, Excel & PowerPoint.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities

1. Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices

2. Ensure all test results provided for clinicians are accurate and reliable

3. Maintain stock of laboratory supplies

4. Perform housekeeping in laboratory

5. Perform routine testing on laboratory instruments

6. Process laboratory specimens for test and storage

7. Transport specimens to and from laboratory for processing

8. Perform other functions as delegated by supervisor and/or lead laboratory

Job requirements

1. Higher Nitec / Diploma in Medical Technology / Life science related

2. Meticulous with strong analytical, interpersonal and communication skills

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Responsibilities

1. Provide and coordinate nursing care to patients who participate in research studies

2. Enforce standards of care and professional codes of conduct.

3. Ensure safety and well-being of study subjects, and all clinical trial data are reliable

4. Recognise emergency situations and assist in treatment procedures

5. Prepare research metrics and reports for submission

6. Perform intensive monitoring of research subjects in early phase clinical trials

Job requirements

1. Diploma / Bachelor’s Degree in Nursing

2. Registered nursing qualification and registered with Singapore Nursing Board (SNB) with valid BCLS certificate

3. At least 2 years' clinical nursing experience

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Assistant Clinical Training Co-Ordinator (ACTC) will work closely with the Clinical Training Co-Ordinator (CTC) to co-ordinate and monitor the assignment of patients to BDS students during the clinical phase of their training. At the same time, the ACTC will also monitor the management of these assigned patients. The ACTC will work with the Module Co-Ordinators, Faculty's Office of Undergraduate Education and Student Affairs (UESA), nursing and operations colleagues from the National University Centre for Oral Health, Singapore (NUCOHS) and other relevant stakeholders to support sustainable clinical training opportunities for the undergraduates. Specifically, the Assistant Training Co-Ordinator shall;

1. Support the daily management and maintenance of patient management data system (e.g. data updates, timeliness of response to referrals and feedback; service recovery protocols; engagement between patients and students) to ensure positive experiences for patients and students in the UG Clinical Programme
2. Maintain online patient request form and facilitate regular and timely checks on students' clinical requirements and timely assignments of patients to students
3. Co-ordinate the assignment of patients to undergraduates for their clinical phases in the BDS programme
4. Work closely with the undergraduates to ensure timely management of patients assigned to them, including emergency cases during term breaks
5. Implement relevant pathways and protocols to manage and co-ordinate referrals from the UG Clinic to and from the other various clinics to ensure continuity of follow-up for patients (e.g. NUCOHS; PG Programme and Polyclinics)
6. Manage patient feedback regarding the undergraduate treatment programme
7. Counsel and guide undergraduates to establish positive and professional student-patient relationships
8. Provide any other relevant administrative support to ensure the smooth operations of the UG Clinics
9. Assist CTC to conduct termly compliance audits to ensure that undergraduates adhere to relevant protocols and guidelines
10. Liaise with NUHS Stakeholder to obtain and disseminate clinic system ID to students and assist with troubleshooting
11. Procurement of clinic consumables, liaise with NUHS Ops for EPIC ID and Cadence template building
12. Manage return of cases from graduating students
13. Monitor weekly movement of patient folders, discharge folders and transfer cases among students
14. Assign patients to students according to discipline, e.g. Year 2 Term 4: OD and Perio; Year 3 Term 3: Pedo
15. Assist CTC on any on-site matters, including patient, students and reception enquiries and NUHS Ops queries
16. Facilitate preparation of name stamps and name tags for clinic usage. Work with Lab colleagues on name tags
17. Prepare Dental Records Office for incoming clinical students
18. Any other duties as assigned by supervisor.

Qualifications

• Minimum "O" Levels or equivalent
• Some background or previous work experience in Dentistry will be advantageous
• Familiarity with MS Word and Excel will be useful
• A team player and yet able to work independently when needed
• People-oriented and able to communicate effectively

· Training Provided for this opportunity

· Opportunity to work in Pharmaceutical MNC

Job Description:

· To manage subjects of studies

· To provide nursing care to subjects who participate in research studies

· To manage and keep track of supplies related to study needs

· To ensure clinical trials and research projects are executed in compliance to protocols

· To monitor and document subject assessments

· To recognise emergency situations and assist in treatment procedures

Job Requirements:

• Min Diploma/Degree in Nursing
• Min 3 years or Nursing experience
• Possess a valid SNB, BCLS & AED license
• Proficient in Phlebotomy/Drawing of blood
• Keen interest in the research field
• Good interpersonal skills and passionate in nursing

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Job Description:

Overview

The Job Holder will support the Clinical Services Planning & Integration (CSPI) Division including specialist and primary/community care co-leads, and work with other internal and external stakeholders to facilitate and manage the development of cross-sectoral, end-to-end care plans for NUHS Population Health Strategy 6 (pathways for conditions with significant disease burden). CSPI care planning work emphasises upstream preventive care as well as enabling a strengthened primary/community care sector.

The Job Holder will also support project management for assigned population health programme(s), and provide administrative support to the Allied Health Lead and Medical Lead under Clinical Services and Governance Department.

Job Responsibilities

1) Project management oversight for end-to-end care plans for assigned conditions

• Provide overall project management, secretariat and administrative support to facilitate the development of end-to-end care plans, including:

- Outreach and engaging relevant stakeholders

- Working out theory of change and logic model

- Mapping existing services, keeping abreast of available NUHS and community services

- Identification of gaps

- Propose recommendations, and facilitate / drive partnerships and collaborations with relevant partners

- Supporting and monitoring development of recommendations, with focus on building and augmenting linkages between community and primary care with tertiary / specialist care

- Maintain updates and alignment to national and NUHS group care plans, protocols, and guidance

2) CSPI strategy and work planning

• Support the development and facilitate the implementation of long and short term strategies and plans for respective areas of work, ensuring alignment with overall RHSO and NUHS’ strategies and goals
• Work with relevant stakeholders to develop and put up work plans to support population health based initiatives and programmes
• Support project management for assigned population health programme(s), including work planning and budgeting

3) Support implementation of NUHS population health strategies and regional health plan

• Keep abreast of NUHS Population Health developments and identify opportunities/gaps/support where appropriate
• Actively sync and identify potential areas of collaboration with other NUHS institutions / departments and community / social partners to support population health efforts
• Provide administrative support to the Allied Health Lead and Medical Lead.

4) Any other tasks as assigned

Requirements:

Qualification Required and Area of Discipline

Good degree in any discipline, preferably in Life Sciences, Business Administration etc.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

· 5 to 8 years of relevant working experience, preferably with 1 - 2 years in a managerial / leadership position

· Prior healthcare sector experience is preferred

· Experience in project management

· Experience in community care or partnerships will be an advantage

· Possess confidence to resonate with senior management leadership – internal and external stakeholders

· Ability to multi-task and work under tight timelines

· Good analytical and organization skills

· Good command of English, with experience in writing proposals and papers

Excellent communication, problem solving, presentation, negotiation and interpersonal skill

Executive / Senior Executive (Clinical Research Officer) for the Health Screening Centre

Lee Kong Chian School of Medicine (LKCMedicine) is looking for Executive / Senior Executive (Clinical Research Officer) who is self-motivated, proactive in problem solving and a strong team player. The candidate will be part of the Health for Life in Singapore (HELIOS) Study team, a flagship Singapore population health study jointly conducted by LKCMedicine, National Healthcare Group and Imperial College of London. We aim to profile the health and behavior of up to 10,000 people from the general Singapore population over the next few years. We are conducting (1) surveys on health, lifestyle and dietary habits, (2) physical and functional measurements (e.g. anthropometry, strength, exercise test, spirometry, ECG, optical imaging and pulse wave velocity) and (3) biomarkers for chronic diseases.

The candidate will play a key role mainly in, but not limited to, the following roles:

• Take participants’ informed consent for study, verify eligibility and systematically performing drug and supplement verification.

• Assist in collection of biological samples for research.

• Assist in conducting health and lifestyle questionnaire, dietary and/or cognitive assessment.

• Perform physiological assessment according to Standard Operating Procedures and record measurements. These physiological assessments include body composition, lung, eye, skin and heart function using sophisticated medical devices (training will be provided)

Candidates should have:

• Passion to make the difference in the society through research and/or serving the community

• A positive attitude and ability to learn new skills are essential attributes to succeed in this role.

• Diploma / Degree in Allied Health / Biomedical Sciences or similar disciplines. Fresh graduates are welcome.

• Excellent communication (oral and written) and interpersonal skills.

• Fluent in spoken and written English. Fluent in Malay, Tamil, Chinese or dialects would be of advantage. 

• The ability to work independently with high levels of motivation.

• Certification on Good Clinical Practice, phlebotomy, CPR & AED would be of advantage.

Executive/ Senior Executive, Clinical Research Officer (Biobanking) in the Health Screening Centre

Lee Kong Chian School of Medicine (LKCMedicine) is looking for a full-time Executive/ Senior Executive, Clinical Research Officer (Biobanking) for the Health for Life in Singapore (HELIOS) Study. This study is undertaken jointly by LKCMedicine, National Healthcare Group and Imperial College of London (www.healthforlife.sg). It aims to profile the health and behaviour of people from the general Singapore population. The scope of the study is segmented into (1) surveys on health, lifestyle and dietary habits, (2) physical and functional measurements (e.g. anthropometry, grip strength, exercise test, spirometry, ECG, optical imaging and pulse wave velocity) and (3) investigating biomarkers for chronic diseases. We have just received funding for Phase 2 of the study and are expanding our biobanking team to allow the study to reach out to more people.

The Clinical Research Officer will play a key role in supporting the study, mainly in, but not limited to, the following roles:

• Receive and process biological samples for banking purposes; with accuracy and in a timely manner without compromising sample quality.

• Assist in frozen sample retrieval and sorting.

• Perform nucleic acid (DNA and RNA) extraction and quantification.

• Perform daily routine measurements on analytical systems.

• Monitor quality standards by verifying equipment function through routine equipment maintenance, running daily quality controls and calibrations.

• Perform general administrative work such as tracking the supply of daily consumables and coordinate with vendors/suppliers on procurement matters.

• Able to commit to rotating shifts; afternoon shifts on weekdays, and on Saturdays.

Training will be provided to level the skillsets needed to perform these roles.

Candidates should have:

• Diploma/degree in biomedical sciences, biotechnology or related fields

• Relevant professional experience with technical laboratory operations (advantage)

• A positive attitude and work ethics, and is a team player

• The ability to learn new skills, which is an essential attribute to succeed in this role

• A sense of responsibility, detailed and meticulous, pro-active and a self-starter

Company Description

Kinexcs is an AI-driven digital health platform and wearables company with a mission to enable and empower people for mobility and a better quality of life. It is focused on reducing the burden of musculoskeletal conditions, which affects about 25% of the world's population. Their 1st product, KIMIA Recover, a continuous monitoring device for the knee joint, has obtained CE marking and HSA approval and booked revenues from large implant companies and hospitals. It has recently won the Innomatch grant from the Temasek Foundation (one of 6 among 256 companies across 32 countries) and is currently deployed in some of the largest public hospitals in Singapore. KIMIA Recover is a comprehensive recovery management solution that provides a reduction in the number of hospital visits and complications. The product was also the National Winner and International Top 20 of the prestigious James Dyson Award 2020 and has gained traction with major public hospitals and orthopedic clinics. Their digital therapy platform comprising of KIMIA Assess and KIMIA Move products, uses artificial intelligence technology for digital MSK assessment and therapy. This platform is capable of providing pre-consultation assessments and real-time exercise guidance and feedback to musculoskeletal patients and is being adopted by some of the largest private healthcare providers in the region, along with large corporate players.

Job Summary

We are searching for a dynamic and motivated individual to join our team as a Customer Success Specialist. In this pivotal role, you will be entrusted with ensuring an exceptional user experience and client satisfaction. Your responsibility will involve cultivating strong relationships with clients, comprehending their needs, addressing concerns, and guiding them toward successful outcomes. The ideal candidate must possess outstanding communication skills, a customer-centric approach, and the capability to establish and uphold relationships.

Responsibilities:

• Be the main contact for our customers, building strong relationships and making sure their voices are heard within Kinexcs.
• Help customers get started with our products and guide them through the process.
• Keep an eye on how customers are using our products, offering advice on how they can achieve optimal results.
• Respond to any questions or issues customers have in a friendly and timely manner.
• Collaborate with different teams like product, support, and operations to solve problems and meet customer needs.
• Learn all about our products and stay up-to-date with new features and trends.
• Review clinical protocols, handle grant submissions, and manage other clinical and administrative tasks necessary for conducting clinical work.
• Lead as well as support the sales of products to clients, ensuring effective communication and understanding of their needs and achievement of sales targets set by the company.
• Work with customers to set and track goals, creating plans to help them succeed.
• Identify opportunities to suggest other products or services that could enhance customer experience.
• Gather feedback from customers and share it with our team to continuously improve our products.
• Ensure customer satisfaction, fostering long-term relationships and retention.
• Regularly engage with customers to check on their experiences, address concerns, and learn from their feedback.
• Be a friendly face for Kinexcs, sharing success stories and promoting our products to potential customers.
• Perform other related or unrelated duties as assigned by the company from time to time.

What You Need:

• Diploma or Bachelor's degree in a relevant field (preferably in Healthcare or science-related field), or equivalent practical experience.
• Willingness to travel when required.
• Ownership of a motorbike or possession of a valid motorbike license in Singapore will be an added advantage (transport allowance provided).
• Proficiency in both written and spoken English. Proficiency in Mandarin, Tamil, or Malay would be an additional advantage.
• Minimum of 2 years experience in customer-facing roles, with a strong preference for candidates with experience in medical or wellness-related industries.
• Excellent written and verbal communication skills, with the ability to effectively engage with clients and build rapport.
• Strong problem-solving and analytical skills, with the capacity to identify and address customer needs and challenges.
• Demonstrated ability to manage multiple clients and effectively prioritize tasks.
• Self-motivated, proactive, and capable of both independent work and collaborative teamwork.

Responsibilities:

• Provide managerial leadership to the Anatomic Pathology and Histology (APH) team and oversee day-to-day operations and on-time delivery of histology testing services
• Manages day to day delivery of testing services while implementing operational improvements to increase client satisfaction, quality performance and operational efficiency
• Effectively manage change, facilitate innovation and foster teambuilding to provide the highest quality and most cost-effective laboratory product possible.
• Resolves client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, pathologists, other laboratory managers, laboratory directors or corporate operations.
• Conduct departmental meetings and ensures appropriate departmental communication.
• Participates in and supports client visits, audits and inquires to ensure complete fulfillment of requests and interests.
• Investigate deviations from established procedures to ensure effective corrective action.
• Ensure personnel competency and address performance related issues as necessary.
• Provides support to the functional directors and assists in the fulfillment of his/her responsibilities.
• Ensure an adequate level of trained personnel to meet the testing and administrative requirements of the department.
• Manages and monitors quality and timely delivery of both production and non-production activities.
• Ensures regulatory compliance and assists director in the establishment of globally consistent production standards

Requirements:

• Requires a Bachelor of Science degree in Biology or other Life Science.
• Minimum 10 years of laboratory experience plus 8 years supervisory or management experience in a clinical laboratory environment.
• Prior supervisor experience managing several direct reports preferred.
• Experience in a high-volume working environment.
• Knowledge and experience with molecular histology and techniques, including immunohistochemistry, FISH, histology sample preparation and processing (i.e. sectioning, staining)
• Knowledge of quality assurance practices and procedures.
• Strong knowledge of CAP, ISO15189 accreditation and HCSA regulations.
• Understanding of laboratory operations as well as policies and procedures
• Proven ability to problem solving/troubleshooting and provide solutions under minimal supervision.
• Strong communication skills; both written and verbal.
• High level of attention to detail with strong organization skills.
• Comfortable making decisions in a changing environment.

Job Description

Your role as an Associate Executive for Clinical Services (Community) encompasses community related engagement with partners and programme target groups. You are expected to work closely with internal and external stakeholders to achieve key performance indicators (KPIs), and provide administrative support for projects and services within the polyclinics.

Responsibilities

• Collaborate with both internal and external stakeholders on programme related duties
• Interact and engage programme target groups to achieve programme KPIs
• Assist with referrals / appointment booking as required
• Follow up closely on programme indicators, and target groups as required
• Support programme-related outreach, events, talks, surveys and meetings
• Data entry, collate data, statistics and maintain tracking lists
• Ensure programme space(s) are well maintained
• Any other duties assigned

Job Requirements:

• Diploma + ≥ 2 years’ experience; or Higher NITEC / NITEC / GCE N / O / A Level + ≥ 8 years’ experience
• Proficient in spoken English, and Mandarin, Malay or Tamil
• Proficient in Microsoft Office applications
• Positive personality, service oriented and a good team player
• Good interpersonal and communication skills
• Resourceful, detail-oriented and responsible
• Able to work independently with minimal supervision
• Able to work alternate Saturdays
• Work location will be at Punggol Polyclinic

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/1544/

Introduction

ETH Zurich is one of the leading universities of the world with a strong focus on science and engineering. In 2010 it established the Singapore-ETH Centre (SEC) in collaboration with the National Research Foundation (NRF) to do interdisciplinary research on pressing problems.

In collaboration with the National University of Singapore (NUS), the Nanyang Technological University (NTU) and University of Illinois Urbana-Champaign (UIUC), SEC is undertaking a research programme on "Future Resilient Systems" (FRS). The FRS programme addresses the challenges with critical infrastructure systems that provide essential services to modern societies, which is of particular importance to innovation-driven economies like Singapore and Switzerland. Within this framework we are announcing the following job opening.

Task/Job description

• This position is under the FRS programme. The researcher will maintain and further develop InfraRisk, an integrated platform for the electricity grid, water network and transport system quantifying the effects of weather-related disruptive events on interdependent systems.
• The platform will be leveraged to design system resilience against disruptive events and across system interdependencies, with a focus on simulating and testing disruption/restoration scenarios relevant to Southeast Asia.
• An important technical aspect will be to model the recovery strategies considering interdependencies between the power, water, and transport systems.
• The ultimate goal of the integrated platform will be to identify features and requirements that aid in developing solutions to improve resilience.

Requirements

• The successful applicant must hold either a Master’s degree with a minimum of 1 year of working experience or a PhD/equivalent University level diploma in electrical, industrial & operational research, civil, mechanical, control engineering, or a related field.
• Principal qualifications include strong programming experience (preferably MATLAB or Python), analytical and quantitative skills and experience with robust optimization.
• She/he should be further experienced in resilience analysis, and in modelling power, water and/or transport systems.
• A solid knowledge of written and spoken English is mandatory, as this is the language for communication at work.
• We are looking for highly motivated and self-driven candidates, with good interpersonal skills and the ability to thrive in a diverse, multidisciplinary environment.
• Please note that salary will commensurate with qualifications and experience.

Information about the application process and contact for applicants

We look forward to receiving your online application including the following documents:

• A letter of motivation
• A CV
• Electronic copies of your educational certificates, and
• Contact details for at least 2 referees.

Applications via email or postal services will not be considered.

For further information about the Future Resilient Systems programme, please visit our website: https://frs.ethz.ch/. Questions regarding the position should be directed to Prof. Giovanni Sansavini by email to [email protected] (no applications).

Duration: 10 months to 1-year contract.

Work location: 1 Create Way, CREATE Tower, Singapore 138602 (NUS University Town)

The Singapore-ETH-Centre is an equal opportunity and family-friendly employer. All candidates will be evaluated on their merits and qualifications, without regards to gender, race, age or religion.

Job Summary:

· Right site patients and achieve optimal utilization of SLH services

· Ensure expedient processing and managing all applications for admissions in a timely manner

· Implement policies and procedures that improve efficiency of the Referral Centre

· Support joint initiatives and collaborative projects undertaken with other healthcare and community partners

Responsibilities and Duties:

· Conduct screening of referrals and assess suitability for transfers to SLH

· Participate in clinical and/or quality improvement initiatives

· Review and implement clinical protocols, processes, procedures and policies

· Collaborate with other hospitals and strategic partners to develop and refine workflows to ensure seamless and expedient transfers

· Participate in new projects and initiatives, where there may be impact on clinical services of the hospital (inclusive of providing administrative support in clinical research)

· Assist in the preparation of reports and statistics as required

· Assist in identifying problem areas, recommend and implement improvements

· Perform other duties as assigned

Job Requirements:

· Minimum qualification of a clinical degree or equivalent, preferably with at least 5 years of work experience in geriatric setting.

· Able to work independently

· Good collaborative and communication skills

· Demonstrated ability and interest in working with the elderly population

Next available intake: After 2 April 2024

Responsibilities:

1. User Research:

- Assist in planning and conducting user interviews, surveys, and usability studies to gather valuable insights into user needs and behaviors when interacting with robots and digital interface.

- Communicate research findings effectively to help drive design improvements of our products

1. Usability Testing:

- Collaborate in the design of wireframe mockup and execution of usability tests to evaluate the effectiveness of robot interfaces.

- Participate in identifying usability issues and suggesting improvements.

1. Design:

- Contribute to the development of information architecture and user flows for robot interfaces.

- Collaborate with the design team to create wireframes, prototypes, and mockups.

Requirements:

• Currently pursuing a degree in Psychology, Behavioural Science, Statistics, Product Design, Human-Computer Interaction, Computer Science, or any other related fields.
• Strong research and statistical analysis/ analytical skills; Experience working with data is a plus, either as a User Experience as a Researcher or Designer in a similar role
• A portfolio showcasing user research, usability testing, and interface design work (student projects/ school case studies ok)
• Familiarity and proficiency in user research methodologies, usability testing tools, and design software (e.g., Sketch, Figma, Adobe XD).
• Strong interest in user experience design and having a user-centered mindset.