There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job Responsibilities:

• Perform validation of customers’ instruction for critical and high-risk orders such as telegraphic transfer, remittance applications; stop payment of cheque, reporting scam/unauthorized and recall of funds as some examples, by retrieving interaction recording from various systems and details from Customer Relationship Management system (CRM).
• Performs Day-2 checks on customer requests approved by Customer Service Representative (CSR) such as waiver request for credit cards and CashPlus to ensure adherence to guidelines set by business units and management.
• Review interactions (call, email, chat, social media posts, faxes) to evaluate the quality of customer service delivery in accordance with quality monitoring standards.
• Ensure interactions meet performance expectations in accordance with quality monitoring standards through regular calibrations sessions and dialogues.
• Collate, prepare and analyze statistical reports on a regular basis based on checks performed, for Contact Centre Management reviews.
• Uses quality monitoring data to track performance at the team and individual level

Job Requirements:

• A university degree holder in any discipline with a minimum 5 years of relevant experience in Quality Assurance / Quality Control and is familiar with banking and/or credit cards process, products and systems.
• Passion for service, strong customer service mindset with good communication, comprehension and excellent problem-solving skill.
• A strong customer service mindset with good communication and customer centric drive to improve customer experience.
• Possess good interpersonal skills and able to work independently and as a team.
• High level of accuracy and attention to detail.
• Proficient in Microsoft Office applications.

About the Client

Our client is one of the reputed MNC firms in Singapore

Responsibilities

· Develop scripts to automate conversion of user access listing in PDF, EXCEL, CSV, TXT into the required standardised format.

· Developing custom BI reports

· Create and generate Linux scripts based on the client requirements

· Support day-to-day functional and business technology support including incident and problem management, root cause analysis.

· Expected to drive improvements through influence and strong relationships with managers in other teams.

· Collaborate well with stakeholders, application, business, infrastructure, security, and operations to continuously improve the stability of applications

· Correlate events across multiple systems to proactively surface and resolve deep, underlying issues

· Provide after office hours’ standby support and for emergency recoveries, including managing major incident of critical services.

· Work with level 1 and Level 2 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.

· Developing customer-facing support documentation, when appropriate, to summarize common support issues.

· Collaborating with wider Product Support, Sustaining and Engineering teams to identify root cause and solutions.

Skills/Requirement

Must have Skills:

· 5-9 years of relevant experience in JAVA(Core Java) and Python to develop complex solutions for automation.

· Knowledge in Identity Management domain (Oracle Identity Governance) is preferable.

· Strong working knowledge on Oracle Database, Linux, Unix & Windows Enterprise Server OS, with mixed skills around administration and troubleshooting

· Working knowledge of Java Scripts, WebLogic, JBOSS, API’s

· Excellent troubleshooting skills

· Networking infrastructure - Proxies, Load balancers, Firewalls, SSL

· Installing/tuning/code analysis of custom Java coding for schedulers, Java Tasks and adapters

· Working Knowledge on Directory - LDAP and AD Databases – SQL, Oracle and Reporting BI Publisher

· Excellent Communication - both verbal and written; support is conducted via web-based ticketing system and over web conferencing

· Demonstrable collaboration and teamwork skills

· Ability to be a good listener; identifying key information in order to reproduce a customer’s problem remotely

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Job Level: more than 10 years of relevant experience (L4)

JOB DESCRIPTION:

Key Skills: Right attitude, Versatile, Resourceful , Independent Worker, Good Communication

Job Objectives

Application Development & Support – Application Development

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products.

The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

Key Responsibilities

To support multiple ongoing and upcoming large projects

To support the team’s suite of applications including

• Enterprise contact centre systems (IVR, CTI, Chat, customized modules)
• Outbound dialling systems
• Email and SMS notification
• IBM MQ, Tomcat and JBoss

Key Requirements

· Academically qualified in IT related domain – Computer Science/Info Communications/System Analysis/similar

· Sound knowledge of UC applications design/development/testing and support area

· Managed and/or developed applications that leverage Avaya’s appliances for use by Contact Centre

· Relevant experience more than 6years

At least 10 years of hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager.

Knowledge on Tetherfi Products will be added advantage

Experience in working with the following technical platforms / programming languages - Linux, Shell Scripting, SQL Server

Implementation experience in Avaya Contact Centre Products is a MUST.

Independent, proactive and self-starter with excellent interpersonal and communication skills.

Strong analytical and good problem-solving skills.

Ability to work in a fast-paced and team-oriented environment.

Must be a team player

Responsibilities

• Collect, analyse, and interpret data from a variety of digital marketing channels, such as social media, paid search, email marketing, website analytics, and display advertising.
• Monitor campaign performance metrics and KPIs to identify opportunities for improvement and optimization.
• Make recommendations for campaign strategy changes based on data-driven insights, A/B testing, and best practices.
• Implement SEO strategies and track website rankings to improve organic search visibility, create engaging content to captivate industrial audiences, foster website loyalty, and highlight our product offerings on our e-commerce store.
• Ensure the proper implementation and tracking of digital marketing tags and pixels, such as Google Tag Manager, Meta pixel, etc. Troubleshoot and resolve tracking issues for accurate data collection.

Requirements

• 2+ years of experience in digital marketing analytics or a similar role.
• Expertise in digital marketing platforms like Google Analytics, Piwik, Google Ads, Google Merchant Center, Google Search Console, Google Tag Manager, Facebook Ads, LinkedIn Ads, etc.
• Experience using data visualization tools and techniques like Power BI.
• A thorough understanding of SEO and SEM principles and best practices.
• Experience with CRM and marketing automation software like HubSpot, Dotdigital, or Salesforce.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R22108000

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

This is a 12 months contract assinged to our clients

Work Location:Suntec Office Tower

Salary: $3,500-$4,000

Job Description:

1. Possess a recognised Degree relevant in the service industry.

2. Have at least 3 years of relevant experience in contact centre industry including data/trend prediction &

analysis, self-help migration.

4. Actively making FAQs refinement, recommend CSOs training needs based on customer experience.

5. Fresh graduates are welcomed too (knowledge of Data Analysis)

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Roles and Responsibilities

Funding and utilization monitoring and reporting

• Manage funded IT budgets.
• Verify, prepare and submit claims on a timely basis.
• Track IT projects utilization.
• Work closely with IT PMs to project, prepare and submit cash flow projections.
• Provide and furnish up to date budget utilisation and balance details.
• Submit and update monthly utilisation and projection reports. And any other reports requested with respect to IT funding.

Workplan and Budgeting

• Track IT Projects Total Cost of Ownership (TCO)
• Co-ordinate and consolidate workplan budget submission.
• Prepare work plan documents for sign off.

IT Projects Finance operations

• Determine funding activities for projects and assist budgeting process at cluster level.
• Provide guidance to IT PM with regards to creation of Purchase Requisitions and Project Charters.
• Invoices processing and verification to ensure billing amount is as per Purchase Order and approved Transfer Pricing (TP) Key
• Monitor, track closely and work with IT PM on renewal of IT project maintenance.
• Track budget utilization and process invoices.
• Support cluster Business Finance to ensure timely reporting, analysis of data, reviews and checks on TPK where applicable.
• Undertake any requests as directed by the IT Lead and Team Lead of the staff in alignment with institution objectives and goals.

Requirements / Qualifications

1. Diploma/Degree in Accountancy, Finance or equivalent.

2. Minimum 5-6 years of relevant Business Finance working experience in Accounting/Finance.

3. Strong proficiency in MS Office – Word, Powerpoint and Excel, especially with formulas like pivot tables, vlookup, dropdown list, sumif formulas, etc.

4. Experience in SAP FICO, MM and ITBM (including generating and analysing finance data) is an added advantage.

5. Ability to handle ambiguity work environment.

Interested applicants can send your resume to [email protected] and allow consultants to match you with our clients. No charges will be incurred by candidates for any service rendered.

Roles & Responsibilities:

• Perform system analysis, design and testing according to the project goal and needs.
• Write DB2 programs using the following programming languages: COBOL, CICS and CA-Easytrieve Plus.
• Gather requirements from users, designing, implementing, maintaining application systems and project management.

Requirements:

• Tertiary education (Degree or Diploma) in relevant field is preferred.
• At least 6 years of working experience in the following environment:

1. DBMS - DB2, MS SQL Server
2. Operating Environment - IBM Mainframe, z/OS (OS/390)

• Have hands-on application development experience in PEGA PRPC, PEGA frameworks and JAVA.
• Experience in using tools like IBM Rational Developer for z Systems (RDz), Integrated
• Development System for z/OS(IDz), IBM debugger would be an added advantage.

Irene Koo
IT&T Recruiter

BGC Group Pte. Ltd., Singapore
EA License No.: 05C3053

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

My client, is an IT service management firm is looking for an Assistant Manager to be part of Swift Migration (Project Management) team, the role will be based at Central.

Role

• Gather, analyze, and formalize user requirements and processes. This includes understanding the user's needs, documenting their requirements, and evaluating the feasibility of implementing those requirements.
• Prepare project documentation. This includes creating requirement specifications, project plans, and other documentation that is needed to manage the project.
• Adhere to project scope. This means ensuring that the project stays on track and does not go beyond the agreed-upon scope of work.
• Develop technical design specifications. This includes creating a detailed plan for how the system will be implemented.
• Set up and make changes to configurable items. This includes installing hardware, software, and documentation, as well as making changes to these items as needed.
• Participate in coding and code review. This includes reviewing and testing the code that is developed for the project.
• Assist with integration testing, system testing, and user acceptance testing (UAT). This includes testing the system to ensure that it meets the requirements and that it is ready to be used by the users.
• Prepare user manuals and operations manuals. This includes creating documentation that will help the users and operators use the system.
• Provide post-implementation support. This includes providing support to the users and operators after the system has been implemented.
• Discuss and escalate critical issues with the relevant managers. This includes discussing issues that could impact the project, such as scope creep, with the appropriate stakeholders.
• Conduct requirement gathering sessions and gap analysis of current business processes. This includes working with the users to understand their needs and identify areas where the current business processes can be improved.
• Have clear and open communication with customers. This includes keeping the customers informed about the project and addressing their concerns.
• Track the progress of the project and provide updates to the project manager. This includes ensuring that the project is on track and that any problems are identified and addressed early.
• Resolve problems promptly and provide effective solutions. This includes taking steps to resolve problems as soon as they are identified and ensuring that the solutions are effective.
• Manage and perform ad hoc tasks in a timely manner. This includes being able to handle unexpected tasks that come up during the course of the project.

Requirements

• Education:Degree from a recognized university
• Experience:At least 5 years of IT experience in business analysis
• Familiarity with banking business, especially the remittance area such as SWIFT
• Experience with the Software Development Life Cycle (SDLC)
• Experience with financial domain projects
• Knowledge:Ability to monitor and mitigate risks in project delivery
  Ability to lead, develop, and maintain good relationships with customers
• Experienced in Alliance Cloud | Swift & SWIFT Alliance Cloud on Azure

APPLY NOW! Interviews are ongoing! Email to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Chiam Lee Ping Dayna

Consultant

Reg. No: R1764404

Stellar- Link Partners Pte Ltd (EA License: 21S0698)

The Commodities Trade Support team in Singapore is offering an exciting opportunity for dynamic professionals to be part of a team that focuses on delivering outstanding client experience, driving changes and controlling risks.

As a Commodities Trade Support Analyst in the team, you will be responsible for playing for a key role in each transaction lifecycle, interacting closely with sales, trading, vendors, and other business partners to ensure a seamless business flow. The Commodities team also has a strong focus on supporting business growth through driving process improvements and utilizing intelligent automation tools to create efficiencies and competitive advantage.

Job Responsibilities:

• Providing operational and logistical support for Asia Commodities sales and trading desks

• Ensure all controls are diligently performed, completed, and signed off on a timely basis.

• Close collaboration with Front office, operations, credit, compliance, legal and technology team to ensure timely resolution of client queries and issues.

• Build and maintain strong working relationships with internal and external stakeholders including financial institutions, clients, vendors, front office, credit, legal and operations team globally.

• Identifying and work to deliver process improvements which increases efficiency, enhance control or reduce manual touchpoints.

• Clear and concise communication with all support teams and external stakeholders to ensure the timely and efficient resolution of queries

• Participate and contribute to the various strategic initiatives.

Required Qualifications, Capabilities and Skills:

• Minimum 1 year of experience in either Trade/Sales support/ Middle Office/ Settlements within Financial Services

• Strong focus on controls, attention to details and sense of ownership

• Develop strong relationships with both clients and internal business partners.

• Excellent written and oral communication skills.

• Meticulous, independent, self-motivated with good analytical skills

• Proficient in Microsoft office applications

• Bachelor's degree or equivalent

Preferred Qualifications, Capabilities and Skills:

• Knowledge of Commodities products

• Prior knowledge/experience on Intelligent Automation Tools e.g., Alteryx, UiPath

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=8a5f5495e60c7fb2be5aca9360ca30c8

Job Description:-

• Responsible for collateral calls/ recalls relating to Credit Support Annex and Global Master Repurchase Agreement;
• Ensure prompt and accurate payments/receipts of cash;
• Investigates collateral disputes/discrepancies and ensure that such matters are resolved within stipulated time;
• Perform portfolio reconcilliation as well as investigate and resolve disputes;
• Work closely with legal to review collateral agreements during negotiation phase;
• Manage new collateral agreements and accounts, escalation process and management reporting;
• Ensure compliance are followed accordingly to bank's operational risk and regulatory requirements;
• Assist in process improvement and system automation;
• update test result in JIRA User Stories.

Requirements:-

• At least 2 years experience in collateral management and/or collateral agreements;
• Excellent working knowledge in treasury products, processing, project management and/or PM tools;
• Good communication/ written skills to interact with multiple levels of stakeholders;
• Driven and meticulous individual with a can-do-attitude.

Customer Service Specialist

1. Maintaining a positive, empathetic, and professional attitude toward customers.

2. Responding promptly to customer inquiries on general and transactional enquiries.

3. Communicating with customers through various channels.

4. Acknowledging and resolving customer requests.

5. Customer outreach to encourage the use of digital services.

6. Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

7. Collaborate with stakeholders to resolve all customer queries and requests.

8. Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.

9. To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery

10. To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

About the Client

Our client is a Banking

Responsibilities

Gather and document user requirements.

Assess functional impact of changes to Finance applications.

Assess the user configuration setup required for application changes.

Review functional design and ensure that business requirements are met

Responsible for end-to-end User Acceptance Testing activities such as: define test approach, prepare test scripts, and execute User Acceptance Test, analyze test results and ensure that reported issues are resolved

Skills/Requirement

Degree in Accounting / Finance/ Business or its equivalent professional certificates

Proven business analysis skills: experience in developing business requirements documents, test strategy and test scripts for User Acceptance Test is a plus
Strong data query skills
Analytical and has aptitude for system related work
Prior work experience as a business analyst with experiences gained in any of the following areas is a plus : -Front-to-back projects for Trade Finance or Treasury Products; - Financial Accounting, Financial Reporting or Performance Management reporting

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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About the Client

Reputed insurance client

Responsibilities

· Understand and assess the entire testing life cycle for Product implementation and the core life operating system including end-to-end quality checks.

· To perform user acceptance testing for product launches and product enhancements in accordance to business and operational requirements.

· To ensure proper closure of the entire testing process within the stipulated timeline and to report to the Supervisor of any issues

· To properly document and file testing artefacts and documents into retrievable repositories.

· To prepare test data, monitor testing progress and to log defects.

· Ensure proper closure of the entire testing process within stipulated timelines.

· Escalate gaps and defects or issues discovered during the course of executing the various test scenarios to the Supervisor and/or the Project’s UAT Test Managers and ensure correct reporting, analysis and resolution is obtained from IT.

· Work with Supervisor and/or the Project’s UAT Test Managers and IT in coordinating the execution of the agreed test conditions within the overall planned timeline.

Skills/Requirement

· Polytechnic diploma / University Degree.

· 1 year of working experience with insurance knowledge will be an advantage.

· Preference for IT or Business related educational background.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

**********************************

The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Objectives

The functional analyst is expected to be a subject matter expert in a line of domain.

The functional analyst, owing to their expertise in a particular field are fully aware of the attributes, characteristics and functions of their field.

The Functional Business Analyst role under hiring is for Unsecured (Cards and Payments domain) in the Project Migration and Infrastructure.

Key Responsibilities

• Be an authority in the area of specialization - Cards and Payments
• Fulfil the role of a subject matter expert in requirement elicitation
• Document requirements, create functional specifications and prepare flowcharts
• Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders in Bank to get detailed requirements, and ensure that they are met through proposed solution.
• Analyze and decompose complex requirements ensuring that they follow Bank’s prescribed format
• Ability to analyze the existing Bank systems and highlight areas of improvement
• Enhance opportunities by identifying new software/service to be developed
• Oversee the development of the product as per the specifications
• Validate the functionality of the end product according to the requirement specifications
• Consult Solution Architect or System Analyst for technical requirements.
• Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.
• Assist on operational impact and ensure affected areas embed in operational readiness plan

Key Requirements

• A bachelor's in accounting, business management, finance, or similar.
• At least 15 years of experience as Business analyst with expertise in Cards and Payment domain.
• Thorough knowledge of the area of specialization – Cards and Payments
• Ability to understand the bigger picture
• Working knowledge of data and process modelling
• Elicitation and comprehension skills
• Ability to translate high-level requirements into detailed documentation within the organisation’s context.
• Ability to evaluate and analyse existing business processes, and uncover areas for improvements.
• Ability to envision and design end to end business processes keeping an eye on the details.
• Ability to gather critical information from meetings with various stakeholders and producing useful documentation.
• Ability to communicate and clarify requirements with developers.
• Ability to identify and clearly document dependencies.
• Excellent functional / documentation skills.
• Ability to multi-task and perform well under pressure.
• Knowledge of Cardink platforms will be an added advantage.

• MNC
• Good Benefits
• Positive Working Culture

Our client is a well-established MNC which is looking to expand the data center business in Singapore and other regions.

Responsibilities

• Identify and engage potential clients in the Data Center sector, actively acquiring new contacts to strengthen relationships.
• Take the lead in addressing global purchase inquiries, ensuring a proactive approach to staying informed about industry trends and market dynamics.
• Strategically expand business into untapped segments, developing and implementing effective market entry strategies.
• Deliver impactful product presentations to influence stakeholders, including owners and consultants, fostering brand recognition.
• Collaborate seamlessly with cross-functional teams, including Engineering, Quality Assurance (QA), and Global Supply Chain (GSC), to efficiently handle inquiries and ensure a cohesive approach to client needs.
• Contribute to continuous improvement by gathering and channeling client and dealer feedback to Engineering, QA, and GSC for refinement of products and services.

Qualifications & Requirements

• Possess a Diploma or Degree in Mechanical or Electrical Engineering or an equivalent field.
• Demonstrate experience in handling distributors, key accounts, and customers.
• Preferably, have 3 years of related experience in genset and data center sales.

Please submit your updated resume here and/ or reach out to Beca Tan (EA: R22110957) and her team at +65 8343 8789 or [email protected] for a confidential conversation.

Talentvis Singapore Pte Ltd | 04C3537

Scope & purpose

• Laboratory Analyst shall be responsible to conduct water / non-water sample analysis for Sembcorp’s Plants and external customers. The analyst shall also be performing lab report preparations, reagent preparations, calibrations, equipment troubleshooting, and other routine duties to ensure smooth laboratory operation.

Key roles and responsibilities

• Follow the ISO17025 requirement in carrying out sample analysis from both internal and external customers.
• Proper data input into the laboratory documentation system to ensure traceability.
• Perform basic equipment maintenance and troubleshooting, perform and update the periodical quality checks.
• Calibration of laboratory instruments and equipment to ensure accuracy of results and maintain good conditions.
• Maintain good housekeeping, proper waste disposal, and overall compliance to safety regulations.
• Prepare reagents and standards as required for testing. Perform regular checks to ensure standards & reagents availability.
• Perform regular stock-checking, update safety checklist, conduct regular site-lab inspections.
• Conduct testing for quality & audit requirement (measurement uncertainty, proficiency test, audit demo tests).
• Other duties as assigned by Manager to ensure smooth operation of Laboratory services.

Major challenges

• Comfortable to work in laboratory environment, maintain accuracy, tidiness, and good housekeeping.
• Possess a self-driven personality, capable to work in a fast pace environment, with the ability to multi-task and adapt to highly dynamic situations.
• Perform analytical testing, reagent & standard preparation accurately as per SOP.
• Comfortable to work in a team and willingness to learn & adopt new ideas.
• Familiarity with basic Microsoft Office (Word & Excel) functionality.
• Familiarity of working with computer & digital tools.

Qualifications

• Minimum Nitec / Diploma holder in Chemistry or other science / engineering related to Chemistry.
• Entry level candidates are welcome to apply as training will be provided
• Working experience in an ISO accredited laboratory is preferred.

• Coordinate with entities of companies on logistics activities regionally
• Active involvement in strategic planning of logistics solutions
• Analyse KPI on a country and catergory basis to help in decision making
• Stregthen company's business and regional logistics activities
• Work closely with all stakeholders in the APAC region
• Provide advice to management and prepare key reports to keep stakeholders informed

Requirements:

• Diploma or Degree in Busienss or equivalent
• At least 3 years of relavant experience in Logistics industry
• Excellent communication skills
• Able to work independently and a good team player

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is from Travel industry. They are looking for a IT Business Analyst to assist their team for the next phase of their business. They are located in East.

Duties:

• Analyze user requirements and draft detailed functional specifications.
• Serve as the bridge between business users and technical teams.
• Collaborate with IT teams to ensure timely project delivery.
• Develop comprehensive test strategies and support testing phases.
• Facilitate effective communication among stakeholders.
• Mentor junior analysts and provide training to business users.
• Mitigate business and regulatory compliance risks.
• Stay updated on industry trends related to compliance and technology.
• Proactively address potential concerns and share risk management practices.

Requirements:

• Min Diploma in IT or any relevant field.
• Min 2 years of relevant working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (NEW JIRN TONE)

Our client is a global manufacturer. Due to business needs, they are now recruiting a Business Process Analyst to be part of their Business Improvement team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Business Process Analyst:

• Evaluates business systems and workflows, conducting a thorough process analysis of current and future Finance & Manufacturing systems/processes.
• Mapping existing processes and suggesting new/improved processes, aligning with the department’s strategic directives and operational guidelines.
• Collaborates with various departmental business process owners to assess current systems and processes, identifying areas for automation and integration to enhance overall operational efficiency and reduce costs.
• Collects and documents requirements, encompassing business processes and needs, and translates them into detailed functional specifications.
• Provides support for ad-hoc projects and initiatives as required.

Requirements:

• Diploma in any discipline
• Min 3 years of system improvement process experience
• Proficiency in Microsoft Office
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

he Business Analyst is responsible to gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.

Responsibilities

• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
• Make changes to configurable items, which include hardware, software, documentation, etc.
• Participate in Coding and Code Review.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.
• Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.
• Preferably 5+ years of experience in the financial industry on treasury products on MUREX (v3), with relevant experience in business analysis and project implementation
• Has good design, and troubleshooting skills for Trade Event, confirmation, settlement, fixing, netting, SSI, OSP, Swift etc.
• Strong understanding of Validation, Confirmation and Payment concepts of any of the treasury products
• Experienced and familiar in:
  Swift and Paper confirmation. Understanding of various Swift formats.
  Workflows – Contract/ Deliverable / Event / Exchange
  Nostro Security Module
  Static Data – Counterparty, Bonds, Settlement Instructions etc.
  Analyzing and assisting in interfaces with downstream systems
• Understanding of Front to back Trade Life Cycle
• Familiarity with FX, IR, Equity and Credit Derivative products
• Good written and communication skills

Requirement

• Typically 10+ years IT working experience
• Possess relevant system development / maintenance experience using Java-related technologies
• Good understanding of Software Development Life Cycle (SDLC) processes
• Ability to produce specifications for documentations and implementations
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English

Join our Commodities and Global Markets business’s Data team, who ensure that our trading business maintains data appropriately with regards to completeness, quality, and timeliness, as well as ensuring it is compliant with global regulations and internal policies.

At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You’ll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes.

What role will you play?

You will be a subject matter expert in Monetary Authority of Singapore’s (MAS) reporting regulations and work closely with Technology, Finance and business stakeholders to determine data requirements, assisting with implementation and testing changes. You will ensure data produced is complete, accurate, valid and relevant and analyse data to identify issues, designing resolutions and writing requirements, and co-ordinating implementation of system and process changes. You will also be supporting a variety of change projects within Commodities and Global Markets to deliver business data to support regulatory reporting requirements.

What you offer

• 10+ years experience in a financial and regulatory reporting role within the Banking industry
• Strong experience with MAS reporting regulations and heavy involvement in projects surrounding regulation changes
• Strong understanding of financial products and end-to-end business processes
• Possess an analytical and innovative mindset and resourcefulness
• Highly numerate with ability to interrogate, interpret and draw conclusions from multiple data sources
• Excellent interpersonal and communication skills.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

Benefits

Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include:

• Hybrid and flexible working arrangements
• One wellbeing leave day per year
• Paid parental leave as well as benefits to support you as you transition to life as a working parent
• Paid volunteer leave and donation matching
• Range of benefits to support your physical, mental and financial wellbeing
• Access a wide range of learning and development opportunities
• Employee Assistance Program, a robust behavioural health network with counselling and coaching services
• Recognition and service awards

About Commodities and Global Markets

In Commodities and Global Markets you will be part of a global business offering capital and financing, risk management, market access, physical execution and logistics solutions to its diverse client base.

Our commitment to Diversity, Equity and Inclusion

We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.

If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.