Responsibilities

• To review and analyse customer profile in the relevant AML/CFT/Sanctions scope of work,
• Asisst to provide overall Sanctions and various risk assessment on customers profile so as to identify key risk areas for attention
• Provide recommendations and provide risk mitigating plan for management consideration
• To implement effective risk mitigating actions and plans
• Assists in other related projects and ad hoc reports.

Requirements

• Min. Diploma / Degree in Banking & Finance or related
• Preferably with some admin experienced
• Able to start work within short notice
• Working Hours: 9am -6pm (Mon-Fri)

Interested applicants please email your resume to [email protected]

Jas Lee Geok Kuan (R1111031)

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

• Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®), or equivalent (preferred).
  
• Hands-on experience in full project development life cycles.
  
• Proven experience in business analysis, application solutioning, and design.
  
• Ability to model business requirements using business process modeling tools.
  
• Proficient in performing qualitative, quantitative, and root-cause analysis.
  
• Ability to facilitate discussions and workshops to elicit, manage, and prioritize key business needs.
  
• Understanding of analytics and data warehouse implementations.
  Familiarity with Agile methodology, business process reengineering, customer relationship management (CRM), data analytics, ERP, and knowledge management.
  
  

The Service Analyst managing Incidents is a Service Operations Specialist who is responsible to maintain high levels of service and ensuring all service recovery, protective mitigations, stakeholder communications and problem management activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLOs, SLAs, KPIs and metrics relating to service performance and operations performance.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsibilities

• Lead high severity incidents/Command Centers and collaborates with multiple internal teams across disparate groups to restore services when major incidents occurs

• Manages high severity incident communications to all stakeholders and provide regular updates to management and stakeholders until incident closure

• Support and assist in high severity incidents and drive problem management meetings, gather required experts to perform root cause analysis for problem resolution

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree or Diploma in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support or Incident / Problem management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to adapt to a fast-changing environment and work under a fast-paced and dynamic environment.

Position Summary / Project Description

The project is for administration of grants and financial assistance schemes with integration with multiple source of truth system. The application IT enable the verification of grant applications and dispense monthly payouts to recipients (member of public) as per their eligibility.

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of problems or resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsiblities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

About The Role

An engineering role at Cloudflare that provides an opportunity to address some big challenges, at scale. In this role, you will be focused on ensuring the stability of our global network. You'll work closely with Cloudflare’s SRE (Site Reliability Engineering) team, Network Engineering team, and with various vendors and partners (including hardware vendors, datacenter and network providers, and ISPs) to maintain and improve our global infrastructure. You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, physical and logical networking, linux, and basic experience with data analysis and project management.

To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month.

Other Responsibilities May Include

• Monitoring, repairing, and maintaining hardware, software, and network in Cloudflare data centers.
• Creating documentation and managing remote contractors to complete datacenter related work, including hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 250+ growing datacenter locations
• Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability maintain our global. infrastructure.
• Providing technical leadership and guidance during deployment activities.
• Creating and maintaining documentation, plans, SOP’s, MOP’s etc.
• Collaborating with internal teams (infrastructure engineering, network engineering and SRE) for day to day activities.
• Assisting with the definition, documentation and implementation of consistent processes across all regions.
• Limited travel

Required Experience

• Minimum of 2 years of related data center or Linux systems administration experience
• Network hardware administration
• Linux/Unix systems administration
• Basic configuration management tool experience like Saltstack, Chef, Puppet or Ansible
• Familiarity with day-to-day tasks and projects common in Data Center Operations
• Ability to write scripts for internal tool

Examples Of Desirable Skills, Knowledge And Experience

• Bachelor’s degree; technical background in engineering, computer science, or MIS a plus.
• Direct experience executing on datacenter / infrastructure projects with many moving parts.
• Previous experience installing / maintaining datacenter (and other IT) infrastructure and DCIM tools.
• Professional level network certification(s) (JNCIP, CCNP, etc) or higher
• Good working knowledge of Junos, NX-OS and EOS
• Strong understanding of BGP and anycast routing
• Experience with optical transport technologies such as CWDM/DWDM
• Experience running and improving operational processes in a rapidly changing environment.
• Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills.
• Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously.
• Ability to manage MS excel and Google spreadsheets.
• Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA
• Experience managing remote contractors
• Must be a team player.

Bonus Points

• Experience working in a 24/7/365 service environment
• Comfortable with remote “lights-out” and out-of-band access to data center resources
• Linux certifications
• Knowledge of the OSI-model and experience isolating network, hardware and software issues

The Job:

• Perform manual testing for user acceptance testing for various systems
• Perform end to end User Acceptance Testing (UAT) with full understanding of the Business Requirements and Functional Specs.
• Track and monitor testing progress and defect resolutions.

The Requirements:

• Min GCE A level
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Role Overview:

We are seeking a dynamic and motivated ESG Business Analyst to join our team. This role is ideal for fresh graduates or professionals with up to 2 years of experience who are eager to apply their analytical skills in a fast-paced environment focused on Environmental, Social, and Governance (ESG) initiatives. The ESG Business Analyst will play a critical role in analyzing business processes, identifying areas for improvement, and supporting data-driven decision-making to enhance our ESG performance.

Responsibilities:

• Data Analysis: Gather, analyze, and interpret ESG data to provide actionable insights and support strategic decision-making.
• Business Process Improvement: Identify inefficiencies in ESG-related business processes and recommend enhancements to improve operational performance.
• Reporting: Develop and maintain regular ESG reports and dashboards to monitor business performance and track key metrics.
• Stakeholder Collaboration: Work closely with various departments to understand their ESG needs and provide analytical support for their initiatives.
• Project Management: Assist in the planning and execution of ESG projects, ensuring that objectives are met on time and within budget.
• Market Research: Conduct market research to identify ESG trends, opportunities, and competitive threats.
• Standard Operating Procedures (SOPs): Assist in formulating SOPs for our ESG products, services, and internal processes.
• Monitoring Mechanisms: Help establish monitoring mechanisms and tracking systems to ensure operational excellence and mitigate any financial or operational risk.
• Requirements Analysis: Understand business processes, identify ESG requirements, and translate them into functional specifications.
• Operational Tools Development: Develop tools and procedures to streamline ESG operational tasks in a fast-paced environment.
• Efficiency Improvement: Facilitate discussions with stakeholders to identify opportunities for improving ESG operational efficiency.
• ESG Technologies: Stay updated with the latest ESG technologies and best practices.

Requirements:

• Education: Bachelor’s degree in Business Administration, Economics, Finance, Environmental Science, or a related field.
• Experience: 0-2 years of experience in a similar role, preferably within ESG, sustainability, or related fields. Fresh graduates are welcome to apply.
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex ESG data and provide clear insights.
• Technical Skills: Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Experience with data analysis tools (e.g., SQL, Tableau) is a plus.
• Detail-Oriented: High attention to detail and a commitment to accuracy.
• Team Player: Ability to work effectively in a team environment and collaborate with colleagues at all levels.

We are looking for an Assistant Engineer to be an essential member of a 24/7 Service Desk to ensure high availability of our customer’s enterprise IT services and to restore normal IT service to affected users as quickly as possible.

Responsibilities:

• Monitor enterprise IT networks and server systems
• Act as a single point of contact to customers/users, resolver groups, third party service providers and other departments
• Respond to hotline calls and e-mails within agreed timescales
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales
• Maintain documentation and comprehensive records of issues and problems

Requirements

• Min Higher NITEC in Electronics Engineering, Information Technology, Computer Science, Computer Engineering or equivalent
• 1 to 2 years of working experience.
• Strong teamwork and communication skills
• Excellent customer service skills
• Prior experience in Network Operations Centre (NOC) environment preferred but not required

Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Nitec/GCE A Level/Diploma holder
• Only Singaporeans might apply
• Prior working experience in Call Centre roles handling HR professionals/manager
• Travel in Singapore to do face-to-face survey
• Proficient in Microsoft Excel
• Familiar with KPI-driven environment.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Morgan McKinley is looking for a motivated Call Center Agent to support our client, a global leader in consulting and professional services. Join a dynamic team and help provide exceptional service to users in need of technical support.

Work Location is in Suntec.

Key Responsibilities:

• Serve as the first point of contact for (L1) help desk support, responding to inbound calls.
• Resolve user inquiries during the initial interaction by providing effective solutions to public-facing issues.
• Collaborate with internal support and product teams to ensure timely resolution of issues.
• Maintain accurate documentation, manage incident tracking, and follow escalation protocols.
• Primarily handle direct customer interactions, including outbound follow-up calls to users requesting callbacks.
• Assist with email inquiries as assigned by the team leader.
• Address customer concerns via chatbot, managing a high volume of public-facing inquiries.

Qualifications:

• Diploma in Computer Science, IT, or a related field (Fresh graduates welcome to apply).
• Minimum of 1 year of experience in Customer Service Support in a contact center environment.
• Strong communication skills and the ability to manage stress while handling a high volume of calls from the public.
• Must be fluent in both English and Mandarin to handle Mandarin-speaking clients/customers.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 2 - 3 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Employment Type: 12 months contract

Overview

We are seeking an experienced Business Analyst with a strong background in Retail and Core Banking Solutions. The ideal candidate will have 12+ years of experience in IT delivery and transformation projects, with expertise in banking products & financial systems.

In this role, you will act as the key link between business stakeholders and technical teams, facilitating the seamless delivery of critical banking solutions while ensuring system functionality and scalability.

Key Responsibilities

• Collaborate with product owners, business stakeholders, and end users to capture, refine, and prioritize system requirements for retail and core banking systems.
• Work closely with technical teams to ensure the delivery of scalable solutions in line with core banking system architectures. Analyze business needs and provide tailored solutions to meet functional and technical requirements.
• Engage with senior business leaders across geographies, presenting complex technical concepts in a clear, business-friendly manner. Build trust-based relationships to better serve their organizational needs.
• Leverage deep understanding of Retail Banking (Term Deposits & Loans) and Core Banking Systems to drive product enhancements and system functionality improvements.
• Participate in Agile project management processes, ensuring system design and delivery align with SDLC.
• Lead initiatives to improve technical processes and solutions, ensuring that best practices are consistently applied.

Technical Expertise

• Retail and Core Banking Systems: Extensive experience with Retail Loan Management, Term Deposits, & other core banking modules.
• Programming & Scripting: Proficiency in Java and Shell Scripting for developing and customizing banking solutions.
• Proficient in tools like Confluence, JIRA, and well-versed in Agile Methodologies for project delivery.

Preferred Qualifications

• 12+ years of IT experience with a focus on banking, finance systems, and data analytics.
• Expertise in retail and core banking solutions, covering modules like Term Deposits, Retail Loans & Wealth Management Systems.
• Proven track record in banking transformation projects and delivering IT solutions aligned with business objectives.
• Strong understanding of project lifecycle management, SDLC, and Agile methodologies.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

Gelangre Reyanelle Gelario | REG No : R1870995

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

This role is hired under Mandai X, the growth accelerator and venture building arm of Mandai Wildlife Group.

­­­­­­­­­­­­­­­­­­We live in a world where the delicate balance with nature has been disrupted. Reversing this trend will require a global effort of unprecedented speed and scale.

An impossible task alone.

Which is why we challenge ourselves to reach 1 billion consumers, as potential for change can only happen when many come together.

And this is where Mandai X can make a difference. Working to influence changes in attitudes, decisions and behaviours.

Leveraging over 50 years of experience in inspiring people to value and protect nature as part of the Mandai Wildlife Group, our efforts will spark, catalyse and accelerate innovative ventures in completely new domains to drive growth and impact beyond boundaries. Eliminating the well-entrenched trade-offs faced between commercial, human and the planet’s wellbeing; and blending everything together so that these usual conflicts faced are aligned.

We will redefine what a better life means; and unleash humanity’s collective power to make this change through impactful ventures that enable and empower individuals and companies with everyday choices that not only help them, but also make the world a better place at the same time.

Welcome to Mandai X.

Role Overview:

We are looking for a Product Analyst to join our dynamic team. This role requires a blend of product and data analysis skills to derive customer insights, improve the product experience, and support our mission of enhancing employee well-being. As a key member of our team, you will be responsible for analyzing user data, conducting user interviews, and generating user stories to guide product development. You will also identify and address conversion rate bottlenecks, collaborating with various teams to implement effective solutions.

This fast-paced position offers the opportunity to innovate and make a tangible difference in the lives of our users. Your contributions will drive our growth and amplify our positive impact on workplace cultures and individual well-being.

If you're passionate about enhancing well-being, improving workplace cultures, and making a real difference, join us on this journey to create a healthier, happier world.

Responsibilities:

1. Customer Insights & Product Experience Improvement:

· Extract meaningful customer insights with the help of tools like Segment, Heap Analytics, and Mixpanel

· Analyze user data to identify patterns and opportunities for product enhancement.

2. User Interviews:

· Conduct interviews with users to gather feedback on their product experience.

· Synthesize interview findings to inform future product development.

3. User Story Generation:

· Create detailed user stories to guide sprint planning.

· Collaborate with the product team to prioritize features based on user insights.

4. Conversion Rate Analysis:

· Identify and analyze bottlenecks in user conversion rates across different product features.

· Develop and implement strategies to optimize the user journey and improve conversion metrics.

5. Actionable Insights from User Data:

· Analyze user-generated data to provide actionable insights for customers using tools like PowerBI or Tableu.

· Utilize SQL to perform complex data queries and generate reports.

6. Stakeholder Communication and Collaboration:

· Partner with well-being experts to create effective reporting templates for clients.

· Work closely with the product team to ensure user insights are integrated into product development priorities.

· Communicate design intent and articulate user stories to the engineering team.

Requirements:

· Experience working for early stage ventures or startups, informing and guiding the early versions of product development;

· Experience working in structured corporate environments;

· Bachelor’s degree in a relevant field (e.g., Computer Science, Data Science, Business Analytics);

· Min. 3 years of experience in product analysis and data analysis roles;

· Proficiency in analytics tools such as Segment, Heap Analytics, and Mixpanel;

· Proficiency in data visualization tools such as Tableau and PowerBI;

· Strong SQL skills for data querying and analysis;

· Excellent communication skills for conducting user interviews and collaborating with cross-functional teams;

· Ability to create detailed user stories and work within agile development frameworks;

· Strong problem-solving abilities and a keen eye for identifying conversion rate issues;

· Comfort in working in highly ambiguous, fast-paced environments.

• Bachelor’s degree in IT, Computer Science, or related field
• 3+ years in technical documentation.
• Familiarity with software development and Agile methodologies.
• Strong ability to explain technical concepts clearly.
• Proficient in Confluence, Jira, Excel, or similar tools.
• Knowledge of software systems, APIs, and databases.
• Strong organizational skills.

Overview

Each year, we as Oldendorff, carry about 380 million tons of bulk and unitized cargo around the world. We perform 15,000 port calls in 118 countries. On average, we operate 700 chartered and owned ships at any one time. Being with us, means working in a continuously changing internationally environment, where reliability is appreciated as is team spirit. Combined with a healthy driver to keep seeking for areas to develop you and your company to reach higher goals – we welcome you to set sail with us.

In the past three years, Oldendorff has invested considerable effort into modernizing and enhancing its IT landscape to state-of-the-art standards. This progress now paves the way for the creation of a cutting-edge Data and Analytics Department, ready to propel Oldendorff into the future.

Our commitment is to leverage data to become a sustainable enterprise, fortifying our market leadership and achieving our ambition of carbon neutrality by 2050.

Essential Functions:

· Utilize Advanced Tools: Work with a state-of-the-art Software Stack including Microsoft Data Lake, Databricks with Unity Catalog, and Power BI.

· Drive Innovation: Collaborate with international, cross-functional teams to enhance our data capabilities.

· Lead Projects: Manage your own projects, taking ownership from inception to implementation.

· Provide Insights: Engage closely with all levels of management, to support informed decision-making and promote a data-centric mindset.

Skill Requirements:

We seek passionate Data Analysts who thrive in collaborative team environments and possess:

· A strong sense of ownership over projects.

· Enthusiasm for tackling new challenges and organizing effectively.

· Genuine interest in understanding the business context.

· Solution-driven and proactive mindset.

Required / Preferred Education and Experience:

· Background in Business, Economics, Analytics, Statistics, or a related field.

· Experience in shipping or macroeconomics is advantageous.

· Familiarity with tools such as Power BI, Databricks, and data modelling is beneficial but not required.

· English proficiency for daily communication in our diverse, global team.

Following on from work undertaken within the Finance and Actuarial teams, the FRCF programme has been initiated to assess the current state of the reporting control framework, high risk processes and to uncover specific control weaknesses or gaps.

This role will work on the FRCF Programme working closely across both the Singapore and London office to document the current state processes and identifying the risks and controls currently in place across Underwriting, Claims and Finance Operations (including reporting). This role will also capture any gaps in process that require remediation. Documentation will cover all processes end to end and within other functional areas such as; Underwriting, Claims and Financial Operations (including reporting).

The Process Analyst will play a key role in ensuring the programme meets the required objectives and there will be a level of flexibility to identify what work is undertaken.

The Process Analyst will focus on local operations in the Asia Pacific region, including Singapore and Labuan and will require significant management of stakeholder expectations. A key part of this role will be working within processes specific to MS AAP’s operations to ensure compliance with FRCF requirements.

About The Job

Whilst the Key deliverables will be the current state assessments and subsequent remediation work and target state design, activities of the role will also include:

• Produce visual representations of end-to-end workflows across various functions such as underwriting, claims, and finance using tools like Visio to:

1. Highlight steps, decision points, handoffs, and dependencies within each functional area
2. 'Map out interactions and responsibilities between different functions within the business
3. Describe each process, key tasks, roles, inputs and outputs
4. Identify areas in the process flow where delays, redundancies, or inefficiencies occur, such as approval delays

• Document insights and feedback gathered from interviews and workshops with key stakeholders from underwriting, claims and finance. Capture pain points and drill down into root cause of identified inefficiencies and performance gaps in the processes
• Examine current processes against industry benchmarks or best practices within the insurance sector to identify areas for improvement
• Analyse technology gaps contributing to delays or errors (e.g., legacy systems, manual data entry, lack of integration between platforms)
• Identify risks in current processes, such as data inaccuracies, or manual errors, and potential financial impacts
• Help produce recommendations for improvement including:

1. Quick wins: short-term, easily implementable improvements that can lead to immediate process enhancements
2. Long-term: larger-scale initiatives, such as process re-engineering, system upgrades, or introducing new technology to improve overall process efficiency.

You’re going to enjoy this job if you:

• Are an analytical thinker
• Have the ability to problem solve
• Are detail oriented
• Are a critical thinker
• Are a good communicator
• Have the ability to successfully negotiate
• Good Team Player
• Effective stakeholder management

What you’ll need:

For this particular role there are some important qualifications and experience we need you to have. These include:

• Bachelor’s Degree in a relevant field (e.g., Business Administration, Industrial Engineering, Operations Management, Computer Science, or a related field)
• Certified Business Process Professional (CBPP) or Six Sigma Certification (Green Belt or Black Belt)
• Familiarity with tools such as Visio, ARIS, Lucidchart, or BPMN (Business Process Model and Notation)
• Strong verbal and written communication skills to interact with stakeholders at all levels and present findings clearly
• Strong analytical abilities to identify process inefficiencies and develop improvements
• Understanding of Lean, Six Sigma, Kaizen, or other process improvement techniques preferably
• Ability to analyse data using Excel or other data analysis tools to identify trends and make data-driven decisions
• Experience managing or supporting projects, including scheduling and risk management
• Familiarity with ERP systems (e.g., SAP, Oracle) and workflow management software
• Ability to adapt to changes and work in a dynamic environment

Interested applicants, please apply via https://msamlin.wd3.myworkdayjobs.com/en-US/MSAmlinCareers/details/Process-Analyst---Finance-Reporting-Control-Framework--FRCF--12-Month-Fixed-Term-Contract_RQ10745?locations=6ad3ea69fefc01f036005e1b64013ba3

Responsibilities

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Requirements

Must Have

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 8 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

Key Roles & Responsibilities

• To support Group Risk Division in providing cost effective/practical solutions that meet their efficiency and infrastructure, regulatory compliance, data and portfolio management objectives.
• Work closely with Group risk users to understand their requirements and solution initiatives related to Credit risk modelling (Credit Risk Scorecards, Internal Rating models, Expected Credit Loss models, Credit Stress Testing models, Economic Capital models and Machine Learning models), Credit decisioning, Internal Capital Adequacy Assessment Process (ICAAP) and regulatory stress tests, Credit Risk exposure calculation and limits monitoring, credit portfolio management, Management of data integrity and data lineage and Debt Collection process.
• Gather requirements for group risk division, understand the scope, and design a blueprint of how the technology and systems should work together to ensure the final solution meets the needs of the business.
• Collaborate with various departments across the bank such as system development, architecture, infra, security etc. to come up with end to end solution design, scope of work and cost estimates.
• Present the value proposition, cost benefit analysis and provide recommendations to both business and technology management teams on the solution options.
• Stay informed about the emerging trends in the risk management space, new and evolving technologies, sustainability initiatives to contribute to the success and relevance of the solutions in the rapidly changing business landscape.
• Perform project activities from requirement analysis, functional specifications, user stories, testing and go-live in in both SDLC & Agile/SCRUM delivery approaches.

Qualifications

• Good understanding of Treasury Products (any of the asset classes from Interest Rate, Forex, Credit, Equity and Commodities) and trade lifecycle.
• Good understanding of risk management concepts with a focus on credit risk management, risk analytics, credit portfolio management and data management.
• Basic understanding of regulatory capital assessment regulations.
• Ability to engage stakeholders to elicit business requirements, document the requirements and prepare functional specification documents.
• Strong communication and stakeholder management,
• Strong team player with the ability to take ownership and deliver independently.
• Good understanding on tools such as JIRA, confluence etc

• Global Corporation
• Exciting Career Development

About Our Client

Our client is a leading global firm with a strong presence in a wide range of industries. With a focus on delivering innovative solutions and exceptional results, they work with clients across various sectors, providing strategic insights and support. Known for their commitment to excellence and growth that has made them a trusted partner for businesses and investors worldwide, they aim to maintain and improve their current performance both locally and regionally of which they are seeking for a Sourcing Analyst to be based at their HQ in Singapore.

Job Description

You will be reporting to the Head of Department directly.

Your responsibilities include:

• Oversee the planning, execution, and tracking of complex eSourcing initiatives, ensuring effective coordination of resources and communication with clients.
• Facilitate team discussions and project meetings to drive collaboration and alignment on goals.
• Share key project milestones and actions with stakeholders to ensure smooth progress.
• Lead the development of RFQ strategies and ensure successful execution.
• Ensure adherence to operational protocols while promoting continuous process improvement within the project team.
• Provide comprehensive updates on pre-bid and post-bid phases to inform decision-making.
• Distribute project outcomes and summaries to relevant team members and Procurement Business Leaders through executive reports.
• Maintain and update a comprehensive list of supplier contacts for each sourcing project.
• Coordinate with suppliers from start to end, arranging support from clients when necessary.
• Manage outreach efforts to suppliers, promoting the project and ensuring engagement with the supply base.
• Capture and communicate key insights on supplier interest and capabilities to the project team.
• Continuously gather feedback to adjust and optimize sourcing strategies.
• Proactively identify new sourcing opportunities by engaging directly with portfolio companies.

The Successful Applicant

You should have a Diploma or a Degree in Logistics/Supply Chain, Engineering, Business or Communications related field and experience in procurement/sourcing position. You must possess strong communication and negotiation skills. It is essential that you have experience within the finance sector and knowledge on Ariba platform is a plus. You should be flexible with the working hours of this role as it caters to APAC, EMEA and USA.

What's on Offer

You will be working in a large organization that has good brand equity and consistently innovating for consumers. The company recognizes talents by offering comprehensive benefits and extensive training to nurture employees & provide you with excellent career advancement. The company culture is about high levels of commitment and care for employees that helps achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities. They also place a lot of emphasis in workplace safety and employee welfare.

Contact

Vanessa Goh (Lic No: R22107263/ EA no: 18S9099)

Quote job ref

JN-102024-6556284

Phone number

+65 6643 9746

Michael Page International Pte Ltd | Registration No. 199804751N

The Analyst of the Credit Derivative (CRD) and Interest Rate Derivative (IRD) Business Control team will be expected to perform the following roles and responsibilities:

Perform the following Daily deliverables:

1. Daily PL report production and PL decomposition

2. Provide commentary on significant PL drivers and relating it to the business strategies of the desks

3. Monitoring of New Deals, Late Deals and Market Operations

4. Monitoring checks for transactions done at Off Market rates and arrive at justifications/reasons for entering these transactions

5. Exceptions monitoring on Reported PL vs Trader Estimates and breaches on threshold limits for unexplained PL attributions

Perform the following Monthly routine tasks:

1. Reconciliation of PL between Management reporting vs General Ledger
2. GLAO certification on Balance Sheet accounts
3. Room wide & Desk level Reserves computation
4. Significant MTD PL drivers
5. Reporting of Key Risk and Performance Indicators for the desks

Perform the following Ad-Hoc & Projects tasks:

1. Streamline workflows to enhance operational efficiency within the team
2. Review control processes for gaps
3. To be proficient in handling ad-hoc queries from Front Office/RMG/TMO/Finance
4. To assist in responding to internal and external audit requests for the desks

Requirements:

1. Degree holder in Accountancy or Business or Finance is preferred.
2. Knowledge of treasury products, derivatives and options is preferred.
3. Proficient in Microsoft Office, particularly Microsoft Excel
4. Strong team player
5. Strong control awareness and inquisitive mindset
6. Ability to relate product control processes with the business strategies and activities of the desks

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Occupation:

Senior Analyst

Job Description & Requirements:

We are seeking a highly motivated Senior Analyst to assist Portfolio Managers in the management of investment portfolios, with a focus on conducting in-depth fundamental research in the Korea, Greater China, and Japan markets. The ideal candidate will play a key role in supporting the investment process, generating actionable trading ideas, and contributing to overall portfolio performance.

Principal Responsibilities:

• Assist Portfolio Managers with portfolio management activities, including research, analysis, and trade execution.
• Conduct fundamental research on companies, sectors, and markets across Korea, Greater China, and Japan, with a primary focus on the IT hardware and tech sectors.
• Collaborate with counterparties and manage trade execution processes, ensuring accurate booking and reconciliation of trades.
• Generate and propose trading ideas based on market trends and investment research.

Key Responsibilities:

• Execute trades and interact with counterparties for seamless execution.
• Develop and present actionable trading ideas to the Portfolio Managers.
• Provide coverage on the IT hardware sector, with additional responsibility for covering the broader Asia tech sector (Korea, Greater China, and Japan).

Qualifications/Skills Required:

• Minimum of 3 years of relevant experience in investment banking or at a buy-side firm, with a focus on equity markets.
• Bachelor's degree in Quantitative Finance, Mathematics, Business/Finance, Economics, Computer Science, or a related field.
• Strong financial modeling skills and a solid understanding of financial instruments and markets.
• A self-starter with a demonstrated ability to work independently and thrive in a fast-paced, dynamic environment.
• Proven track record of delivering results and driving success in a high-performance investment team.

**High proficiency in English and Chinese (both verbal and written) is a MUST for this post.**

Please only submit your resume if you meet these language requirements.

The Role

This entry-level role provides essential knowledge and information support across the institute’s various initiatives. You will leverage your expertise in information gathering, organization, analysis, and presentation to conduct research on industries, markets, and the feasibility of new higher education programs.

Main Duties and Responsibilities

• Industry Research: Closely track global trends in the higher education sector and conduct market research on specific industries, sectors, and academic subjects.
• Feasibility Assessment: Conduct in-depth research and evaluations of the market potential for higher education programs in Singapore, including competitive analysis.
• Proposal Development: Prepare feasibility reports and business plans for specific higher education programs.
• Program Implementation Support: Provide support for the successful launch of new higher education programs in Singapore.
• Marketing Support: Provide essential information, including competitive intelligence and industry insights, for marketing new higher education programs.
• Other Responsibilities: Assist with other related tasks, including information collection, analysis, and evaluation in collaboration with other teams as required.

Requirements

• Minimum of Bachelor’s Degree or equivalent (Masters preferred)
• Strong ability to quickly retrieve, collect, analyze, and transform information into actionable insights
• High proficiency in English (verbal and written) and upper-intermediate Chinese for business communication
• Results-driven and task-oriented, with a strong sense of responsibility and the ability to meet deadlines efficiently
• Excellent communication and teamwork skills
• Proven work experience of 1 - 2 years as a research analyst preferred
• Prior experience in the higher education sector, research, or market analysis is a plus.

Primary Function/Responsibilities:

• Analyze fundamental data; update monthly supply and demand balances for Asia and Middle East. Track refinery maintenance, expansions, trade flows, and fuel specification changes.
• Provide market analytical support for Commercial by using supply and demand modeling, arbitrage modeling and macro-economic data to develop a medium term (6-12 months) view of the market.
• Model demand based on seasonal patterns like weather, holidays and economic expansion.
• Participate in weekly meetings with traders, collaborate and formulate the short-term market view and try to generate trading ideas.
• Maintain, improve and distribute fundamental reports for products of support.
• Provide daily market updates of news and analysis pertinent to oil market worldwide. This would include market intelligence from a range of publications, news sources and original work.
• Provide ad hoc analysis and compile data as needed for the team.
• Provide ad hoc requests from Corporate and Commercial management presentations.
• Work with the chief economist office by updating the corporate long-range price forecasts.
• Work with third party consultants and brokers to understand and evaluate views on commodity movements and factor those into development of P66 market view.

Education, Skills & Experience:

• Bachelor’s degree in engineering, finance or economics.
• Financial, economic, statistical analysis or modeling experience required.
• Strong written, oral communication and presentation skills.
• Proficiency with Excel, Access or other database software, statistical modeling software, and economic model development is a plus (R, Matlab, Eviews, Stata,etc) preferred.
• Coding experience in Python, SQL and VBA or other programing language preferred.
• Experience on a trading floor, with trading support, or in a refinery in a market/planning function preferred.
• Proficiency in Microsoft software applications.

We regret to inform that only shortlisted candidates will be notified.