Summary of Responsibilities

• Answer all incoming calls as per Mandarin Oriental standard
• Take reservations through various channels
• Keep track of reservations and ensure that menus are updated at third party booking channels
• Maintain and update database in SevenRooms regularly
• Contact to in-house guest and take their restaurant requirement
• Assist Kitchen and other F&B requirements for special guest dietary restrictions
  Inform outlets and management about VIP guest bookings
• Follow up on guest feedback with Restaurant Manager and email thank you notes
• Update existing dining membership data and get in touch with guests
• Send and follow up on Proposals and Confirmations before cut-off dates
• Be knowledgeable about F&B promotions, menus and other vital business information required
• Create and mail fliers
• Update and improve Loyalty card
• Send daily, weekly and monthly reports required by the Management office

Job Requirements

• Service-oriented team player with excellent interpersonal and communication skills
• Able to work on weekends (Shift work)
• Able to multi-task and work under pressure in a fast pace environment
• Communicates with fluency in English
• Preferably has experience working in either a luxury restaurant or hotel industry
• Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Food & Beverage Services Management or equivalent
• At least 1 year(s) of working experience in the related field is required for this position

We are seeking a proactive and organized HR and Admin Executive to join our team. This entry-level position is ideal for fresh graduates looking to kickstart their career in Human Resources and Administration.

Key Responsibilities

· Assist with job postings, screening resumes, scheduling interviews, and onboarding new hires.

· Maintain employee records, track attendance, and handle leave applications.

· Oversee office supplies, manage correspondence, and ensure smooth day-to-day office operations.

· Support the planning and execution of company events and activities.

· Organize and maintain personnel and administrative documents.

· Ensure compliance with company policies and procedures.

Requirements

· Bachelor’s degree in Human Resources, Business Administration, or related field.

· Proficient in English and Chinese (spoken and written) for effective communication.

· Strong organizational and multitasking skills.

· Proficiency in Microsoft Office (Word, Excel, PowerPoint).

· A proactive attitude with attention to detail and accuracy.

· Fresh graduates are encouraged to apply.

Added Advantages

· Previous internship or part-time experience in HR or admin.

· Knowledge of local employment laws and regulations.

Job Responsibilities

Operational Related

• · Acts as a point of contact for referrals from the senior leadership team, corporate VIPs, media personalities and wedding couples pre-arrival, during stay and post departure
• · Manages the pre-arrival correspondence with all VIPs via various mediums - email, phone call, whatsapp etc. and ensures that all room requests / purpose of visit are notated for follow-up the night prior to arrival / on day of arrival
• · Anticipate all guest (VIPs) needs, ensuring that all guests are at the forefront of every interaction, to provide an exceptional guest arrival and stay experience
• · Ensure that rooms are ready, prepared / inspected and amenities are placed in room, prior to guest arrival
• · All guests are to be met at the Hotel curbside / Lobby, followed by a personalized in-suite check-in
• · Good product knowledge is essential to ensure that good / suitable recommendation is provided to all guests, in a sensitive and personalized manner
• · Responsible to extend departure calls to all guests on night before / morning of departure day, to extend a bill review ( in-room / on the phone ) and to see to their luggage / transfer arrangements before bidding a fond farewell to the guests
• · Should guest have a limousine transfer, Team Member is expected to wait for guest at the car, to bid farewell in person
• · Cashiering duties includes closing the guest account and ensuring that the invoice is sent to guests

· In view of the Kids Club ( The Play Den ), being under the care of the Premium Services Team, Team Members within the team would also be rotated to be stationed at the Kids Club. Team Members would be managing the registration of all guests into the Kids Club, ensuring that only guests booked for the Family Suites are allowed access into the space

Departmental Related

- Attend training sessions as and when scheduled

• - Contribute to the improvement of the department
• - Demonstrate a passion and enthusiasm for work through effective relationships with other Team Members/ - Department by adopting a “can do” approach to tasks
• - Establish and maintain positive relations with colleagues, internal / external departments
• - Practice safety guidelines as prescribed by Occupational Safety and Health Act (OSHA)
• - Perform any other tasks as assigned by the Management

· Adheres to Las Vegas Sands & Marina Bay Sands code of ethics and compliance related matters

Job Requirements|

Education & Certification

· Nitec/Higher Nitec/Diploma/Degree in hospitality or related field preferred

Experience

· Advanced understanding of front office operations

· Proficient in MS Word, Excel and Power point applications

· Proficient with OPERA and all relevant property management systems such as OPERA

Other Prerequisites

· A team player and takes initiative to assist other Team Members when required

· Continuously exhibits One MBS core values (Respect, Integrity, Passion, Teamwork and Creativity) in all interactions with internal and external guests

· Able to handle fast paced, high volume work, while remaining highly detailed oriented

· Excellent guest relations and communication skills

· Good command of spoken and written English is essential. Knowledge of additional languages is an added advantage

· Have impeccable follow-through; and “Can Do” attitude and mindset

· Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays

Working Day/Hour: Monday to Friday ; 11am to 8pm
Saturday ; 11am to 4pm

(Change to alternate Saturday after 3 months probation period)

Office: Changi

Responsibilities:

• Review customer documents to execute AWBs and send pre-alerts.
• Coordinate with customers on shipment details and communicate with overseas stations for shipping instructions.
• Prepare and declare Export Permits.
• Monitor and update shipment status.
• Perform additional tasks as assigned.

Requirements:

• Training will be provided.
• Experience in related industries.

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

Mon to Fri 8.30am - 6pm

General Job Description

The position is responsible for providing assistance to the Project Manager/Implementation

Manager in Implementation and Internal and External Enhancement projects. They are required to

work with various internal stakeholders (Department Managers, Operations Managers, Regional

Account Managers) and external stakeholders (Customers) in order to on board and stabilise new

businesses

Implementation Executive Key Roles and Responsibilities

1. Plan, Manage and execute implementation/on boarding of new businesses

2. Support the Program/Project Manager on various Internal and External customer projects

and initiatives by

a. Creating GANTT Charts

b. Project Flow Diagrams

c. Writing and Developing Standard Operating procedures

d. Conducting training with local branch offices

e. Managing Key progress meetings and providing regular updates to the

project/implementation stakeholders

f. Developing Report Automation

g. Electronic Data Interchange (EDI) enhancement and deployment

h. New EDI implementation with IT

i. Process enhancement

j. Create and Review Work Instruction (WI) developed by other account teams

k. Provide consultation and support on business aspects for Regional IT

Skillset Requirements

1. Proficient in Microsoft Excel, Teams, Word, Powerpoint

2. Able to learn new systems and software quickly

3. Experience in at least one aspect of freight forwarding Operations. Export or Import,

Preferable if experienced in both.

4. Detail oriented and able to manage their own schedule well.

5. Has good time management

6. Strong Team player

7. Responsible and able to work remotely to deliver key tasks completed on time

8. Good interpersonal skills

Experience and Qualifications

1. Graduated from college or university with majors in Logistics, Supply Chain, Transportation,

International Business or related majors

2. 2 years’ minimum experience in the freight forwarding/logistics industry

3. Air/Ocean Freight experience is a PLUS

• Provide high standard of hygiene and cleanliness within the customer premise

• Practice excellent customer service to customers and colleagues

• Project professional image with proper grooming standards by ensuring that overall appearance be pleasant, clean and neat

• Maintain Hygiene Standards in client facilities and office units and / or perform general duties in all areas of the commercial premises.

• Carry out general office cleaning duties and perdiodical cleaning duties required.

• Meet the cleanliness and hygiene standard and ensure compliance to Health & Safety Environmental procedures and practices. Report accidents/incidents to the superior promptly.

• Create great service experiences for customers to achieve our service standard intended

• Manage stock level and maintain neat and organized janitorial/store areas

• Undertake any duties/projects as assigned by the Superior

• Good character and commmunication skills

• Technical skills: Able to use cleaning equipments and operate cleaning machine

• Able to manage fast pace and flexible schedule

• Able to travel to different work sites each day

Job Responsibilities:

- Work with HR manager on HR-related functions, i.e. conduct orientation sessions, employee relations and employer branding establishment;

- Assists employee lifecycle in the company, i.e. onboard and exit process;

- Support HR training programs;

- Comply with local labour law, advise the management team and HR on needed actions;

- Administrative support for all BUs including managing office suppliers, catering, meeting scheduling, travel bookings, courier logistics and other operational tasks;

- Support general office management duties of the company. Coordination of employee events and activities, including training, team building, anniversary celebrations etc;

- Understand and follow company administrative standards and policies and are responsible for all administrative activities in the office, corporate policy/proceeding optimisation;

- Responsible for reception phone calls to ensure effective and professional communication is delivered both internally and externally;

- Assist in organising and maintaining admin/financial records;

- Any ad-hoc duties requirements assigned by the office manager;

Job Requirements:

· Preferably with 1 to 3 years of relevant experience.

· Proficient in MS Office applications.

· Self-motivated and able to work both independently and collaboratively.

· Strong responsible attitude and team player to complete tasks on time.

· Good communication and interpersonal skills in both English and Mandarin.

· Strong numerical and analytical skills, with attention to detail.

· Willing to take up new challenges.

· Limit to Singaporeans and PR only

We regret that only shortlisted candidates will be contacted for an interview.

Note: We are an equal opportunity employer and welcome applications from individuals of all backgrounds.

The Senior Executive Assistant provides full spectrum secretarial support to the CEO and SOS Board of Directors. This individual will support the CEO in board engagement and corporate record-keeping of the CEO office, ensuring alignment with regulatory standards.

Duties and Responsibilities:

Corporate Secretarial and Board Management

• Provide comprehensive secretarial support to CEO, including managing calendars, meetings coordination, minute-taking and organising appointments and engagements.
• Liaise with board members and relevant stakeholders to ensure effective communication and engagement.
• Prepare, review, and distribute board meeting agendas, background materials, and supporting documents in a timely manner to ensure board members have the necessary information for informed decision-making.
• Manage compliance with corporate governance requirements, assisting in maintaining statutory records and filings.
• Facilitate the preparation of key documents related to board member appointments, term renewals, resignations, and training, ensuring all relevant approvals and legal obligations are met.

Records Management and Document Control

• Establish and maintain a comprehensive system for secure storage, tracking, and easy retrieval of all corporate records, including meeting minutes, policies, and other governance documents, in compliance with data protection regulations.
• Manage the distribution, signature, and archival of sensitive board documents, agreements, and disclosures, ensuring all records are secure, up-to-date, and accessible to authorised parties only.

Executive and Personal Assistant Support

• Draft, review, and manage high-level correspondence on behalf of the CEO, including emails, reports, presentations, speech, and other communications, ensuring clarity, professionalism, and alignment with organisational goals.
• Maintain strong, proactive relationships with all stakeholders and partners, leading high-profile engagements such as Guest-of-Honour invitations, and collaborating closely with relevant government offices to ensure seamless coordination and administrative efficiency.
• Handle confidential information with the utmost discretion, maintaining high standards of confidentiality in all personal and professional matters.
• Facilitate effective communication with board members, donors, government agencies, partners, and other stakeholders, handling requests, inquiries, and issues with a solution-oriented approach and sensitivity to each relationship’s unique needs.
• Attend key meetings with or on behalf of the CEO, as required, taking notes, documenting action items, and managing follow-up activities to ensure completion of agreed tasks and resolutions.

Relevant Experience:

• Bachelor’s degree in Business Administration, Corporate Governance, or related field.
• Minimum of 8 years experience in an executive assistant role, with at least 3 years supporting C-level executives.
• Proven experience in board management and corporate secretarial work.
• Prior experience in stakeholder engagement and relationship management.
• Familiarity with corporate governance practices and compliance requirements.

Behaviour Traits & Attitude:

• Maintain confidentiality and handle sensitive information with discretion and professionalism.
• Meticulous attention to detail, especially in document preparation, minute-taking, and communication.
• Superior written and verbal communication skills, including the ability to draft professional correspondence and reports.
• Strong interpersonal skills with the ability to interact effectively with board members, senior executives, and key stakeholders.
• Demonstrates initiative and a proactive approach to problem-solving, anticipating the needs of the CEO and stakeholders.

• Assist Operation Manager in various projects, coordinate, execute the general cleaning process and cleaning logistics
• Perform Risk Assessment at site.
• Review work orders to ensure that assignments are completed timely.
• Provide guidance and on Job Training to cleaners, ensure team member’s skill and service competency are maintained.
• Monitor manpower attendance and daily deployment planning
• Record keeping of all equipment, stores, materials and PPE
• Liaise with clients on their request and cascade to the relevant work crew
• Conduct and take part in operations meetings to share and gather feedback related to operations/safety
• Submission of work progress reports
• Able to investigate and submit incident reports promptly
• A responsible personnel who will ensure operations are carried out according to the required standard
• Willing to take up any other duties as assigned by Manager as and when necessary
• A strong leader who will hand on tasks together with the team to achieve quality service

Jobs Description:

-To support outdoor sales in quotations and enquiries

-To ensure smooth delivery for all confirmed orders

-Ensure all related paperwork such as quotations, purchase orders to Suppliers, deliveries are done properly

-To provide after sales customer support if needed

Requirements:

-IT sales experience with at least 1 - 2 years of relevant experience is an advantage

-Customer oriented, good interpersonal and communication skills

-High level of energy, drive, enthusiasm, initiative, commitment, responsible, able to handle stress; including the ability to work independently and challenging environment

-Self-motivated to expand personal professional knowledge of product and selling skills

-Proficient with computer, especially Microsoft office applications namely, Outlook, Excel and Word

Roles and Responsibilities:

-Establish and maintain good relationship with customers

-Quick response to enquiries

Other Information:

Working hours: 9-6pm (Monday to Friday). May need to work late occasionally.

-Salary Range (depending on experience)

• Need to oversee facility maintenance by upkeep of essential systems, such as air conditioning, lighting, and fire safety.
• Coordinate with vendors and contractors, ensuring maintenance and repairs are executed punctually and in line with company quality and safety standards.
• Develop and manage a comprehensive maintenance schedule to optimise facility operations and ensure timely completion of routine tasks, inspections and projects.
• Assist in facility-related projects, ensuring all activities adhere to company policies, safety guidelines and established protocols.
• Ensure all facility operations comply fully with internal company policies with particular attention to safety and risk management protocols.
• Maintain precise facility records, handle timely renewals of necessary licenses and permits and ensure documentation aligns with company requirements for quality control and compliance.
• Oversee on-site activities to ensure that vendors and contractors rigorously follow company safety policies and contractual terms.

Job Requirements:

• Min 1 year experience in similar position and industry (Logistics/3PL)
• Good interpersonal skills and attention to details.
• Excellent communication skills, able to communicate with all levels internally or externally.
• Good problem-solving skills and ability to work independently.
• Good time management and good team player.

• 5 days, 8.30 am-6pm
• Salary: $2500 -$5000 (Basic) + Commission + Transport allowance
• Location: Geylang

Job scope:

• Responsible for driving sales growth within the hotel, restaurant, and catering sectors.
• Sale of Fresh soy milk, Granola bars, Soy Ice Cream, and other range of products in the company

Requirements:

• Diploma in Business or a related field is a plus.
• Proven experience in sales within the HoReCa sector.
• Strong understanding of the HoReCa market, including industry trends and client needs.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities:

• Provide administraive support to sales department.
• Attend to queries from customers and provide clarification.
• Prepare quotations to customers and to handle negotiation on price.
• Prepare purchase order, sales order, invoice and delivery order.
• Handle shipping documents for import and export.
• Coordinate and arrange for shipment.
• Monitor and follow up closely on deliveries and payment schedule.
• Perform other admin duties as assigned.

Requirements:

• Good coordination and communication skill
• Must have experience in sales administrative
• With experience in preparing shipping documents
• Attention to details and with ability to multi-task

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

Building on the success of Elevandi which was set up by the Monetary Authority of Singapore (MAS) 2021, the Global Finance & Technology Network (GFTN) was established in 2024 to harness technology and foster innovation through global partnerships for more efficient, resilient, and inclusive financial ecosystems. GFTN organises convening forums such as the Singapore FinTech Festival, Point Zero Forum, Inclusive FinTech Forum, Japan FinTech Festival among others. GFTN also offers advisory services on innovation ecosystems, provides access to transformative digital platforms, and invest in technology startups with the potential for growth and positive social impact through its venture fund.

We are seeking a highly experienced Senior Executive Assistant to provide high level administrative support to senior executives to ensure optimal executive productivity. The role will include managing of complex schedules, coordination of key communications, handling of sensitive information, and acting as a key liaison within and outside the organisation.

This position demands a high level of discretion, organisation, and the ability to anticipate the needs of the board, ensuring smooth communication, meeting coordination, and handling of confidential information.

Job Responsibilities

Board-Level Support

• Act as a primary point of contact for board members and senior leadership
• Coordinate and manage board meetings, preparing agendas, minutes, and follow-ups
• Assist in preparing presentations, reports, and other documents for board meetings
• Maintain confidentiality of sensitive information and ensure secure handling of all board-related communications

Executive Administrative Support

• Provide high-level executive support to senior leadership, including diary management, email correspondence, and scheduling
• Manage and prioritise complex calendars, ensuring seamless coordination of meetings, events, and deadlines
• Serve as a gatekeeper for board members, handling incoming requests, prioritising demands, and ensuring their time is spent effectively on high-priority issues
• Organise and manage complex domestic and international travel arrangements, including flights, accommodations, visas, and itineraries
• Ensure board members are well-prepared for travel by organising all meeting materials, briefings, and logistical support ahead of their trips
• Draft, review, and manage high-level communications (emails, memos, reports), ensuring consistency and professionalism in all interactions
• Act as the key liaison between board members and internal teams or external parties, including government officials, regulators, and key financial institutions

Stakeholder Management

• Build and maintain strong working relationships with internal and external stakeholders, including government agencies, financial institutions, regulators, and key industry partners
• Manage board members relationships with key external contacts, ensuring efficient follow-up on discussions, commitments, and initiatives

Project Management

• Planning and execution of special projects, events and initiatives and monitoring timelines and deliverables for these.

Personal Assistance

• Provide personal support, including managing personal appointments and errands.
• Assist with personal travel, family arrangements, and other private commitments

Ad Hoc Support:

• Conduct research where necessary and be proactive in resolving challenges
• Provide flexible and reliable support outside of standard office hours when necessary, especially during critical periods, such as board meetings, industry events, or major corporate activities
• Assist other senior leaders in the organisation on an as-needed basis, ensuring alignment with board-level priorities

Our Ideal Candidate:

• A minimum of 10 years of experience in a Senior Executive Assistant or Personal Assistant role, preferably supporting C-level executives or board members
• Experience in the banking industry or government sector is highly desirable
• Strong organisational and multi-tasking skills, with a keen attention to detail
• Proven ability to handle sensitive and confidential information with discretion
• Excellent written and verbal communication skills
• Ability to work independently, anticipate needs, and prioritise in a fast-paced environment
• Demonstrated ability to build relationships and work effectively with internal and external stakeholders
• Flexibility to work outside standard office hours as required to support board members' needs
• A team player and collaborator who is able to manage multiple stakeholders, and work in a cross-functional team
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office productivity tools

Apply now:

We appreciate the time and effort you invested in your application. Due to the overwhelming number of resumes we receive, we regret to inform you that we will not be able to respond to every candidate individually. Please know that each application was carefully reviewed, and if your qualifications match our needs, we will reach out to you for the next steps in the selection process. Thank you again for considering a career with us.

This is a full-time on-site role for an Admin and Finance Executive at Snow City Singapore. The role will involve handling financial statements, financial reporting, analyzing financial data, managing Goods and Services Tax (GST) matters, and ensuring financial compliance. Reporting to General Manager.

Qualifications

• Financial Statements, Financial Reporting, and Analytical Skills
• Experience in Finance and GST management
• Relevant finance qualifications or certifications
• Strong attention to detail and problem-solving abilities
• Excellent communication and interpersonal skills
• minimum, 0ne year experience
• Singaporean, Permanent Residents, or approved passed holders may apply

1. Manage our social media pages across all channels to establish brand identity and reputation

2. Create engaging content and social media advertisements for the target audience

3. Post content regularly on scheduled release times for publishing

4. Maintain a secure database of login credentials on all social media accounts

5. Track online traffic click-through rate and monitor, analyse user metrics and engagement

6. Work alongside peers to develop online promotion campaigns and to develop quality and engaging content

7. Ability to multitask and work on deadlines

8. Possess communication and interpersonal skills

Job Description

• Industry/ Organization Type: Wholesaler & Manufacturer/ AV Equipment
• Position Title: Sales Admin Executive
• Working Location: Kallang
• Working Hours: 5 Days (Mon – Fri, 9 am – 6 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support administrative matters for the Project Sales, Service Sales and Marketing Team.
• Manage incoming sales calls/ emails and handle lead administration.
• Source new leads from tender portals and compile, create, and submit tender documents.
• Help with the preparation of quotations and proposals.
• Prepare maintenance contracts for renewal notices, and service sales reports to monitor contract renewals.
• Help in the development of marketing materials.
• Assist in marketing projects and event coordination.
• Support the Head of Operations and Managing Director with all other administrative tasks.
• Match supplier invoices with related documents and input them into the system.
• Perform ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum GCE A-Level or above.
• Proficient with MS Office and MS Teams.
• Must be able to work independently.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #70067 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Singapore National Employers Federation (SNEF) is a trade union of employers.

Our mission is to advance tripartism and enhance labour market flexibility to enable employers to implement responsible employment practices for sustainable growth. SNEF has a membership of over 3,500 companies with a combined workforce of over 800,000.

Role and Responsibilities:

• Promote training courses, services or products in fulfilling training needs of the customers’ workforce.
• Reach out to new potential customers as well as engaging current account holders in order to achieve the sales goals, objectives and KPIs.
• Customise sales proposals and presentations in accordance with customers’ training requirement.
• Analyse market/industry training trends and match to existing and potential customers’ profile.
• Collaborate with trainers/partners to deliver quality program according to the customers’ requirement.
• Provide administrative and logistics support for workshops and training courses.
• Understand customers’ training related concerns and discuss it with the trainers to come out with recommendations.
• Monthly update on engagement activities, work plans, sales analysis and results.
• Create and maintain a database of current and potential customers.

Requirements

• Minimum Diploma in Marketing, Business & Administration and related
• Proficient in MS Office
• Good communication and interpersonal skills
• Able to multi-task, quick to adapt and work in a fast pace environment
• Possess good planning and organizing skills
• Resourceful and able to work independently or in teams
• Self-motivated individual with strong drive for results

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

6 months contract (Renewable with good performance)

To support the sales team in the full spectrum of administration and coordination of administrative tasks in relations to engagement with clients and all internal and external stakeholders

Qualification & Requirements

To be successful in this role, you should:

· Have proven experience in engaging and maintaining client relationships in a complex organisation

· Be able to demonstrate experience in administration work related to program management

· Have a client centric approach and ability to solve problems consultatively

· Possess effective communication skills with the ability to confidently engage and consult with senior-level internal and external clients

· Thrive on actively contributing to a high-performance, client-centric culture.

· Prior experience in Adult Education/learning/Training will be an advantage.

Duties & Responsibilities

· Prepare appointment letters

· Prepare program budget sheets

· Support the preparation of procurement related documents

· Liaise with procurement department

· Liaise with external agencies and companies and coordinate various engagements

· Liaise and coordinate availabilities of stakeholders

· Update administrative records

· Other duties as assigned

Job Overview:
We are looking for a motivated and detail-oriented Ecommerce Customer Service Representative to join our team. The ideal candidate is a great communicator who can handle customer inquiries efficiently and with a positive attitude. This role involves assisting customers with their orders, resolving issues, and providing information about our products and services.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, live chat, and social media.
• Provide accurate, valid, and complete information by using the right methods and resources.
• Resolve product or service problems by clarifying the customer's issue, determining the cause, and offering the best solution.
• Process orders, refunds, and exchanges in a timely manner.
• Keep records of customer interactions, transactions, and issues, updating our internal systems.
• Identify and escalate priority issues to the appropriate department or supervisor.
• Follow up with customers to ensure their issues have been resolved.
• Collaborate with other teams (e.g., Warehouse, Purchasing) to improve the overall customer experience.
• Stay up-to-date with product knowledge and company policies to accurately assist customers.

Requirements:

• Previous experience in a customer service role (preferably in ecommerce/retail/call centre).
• Excellent verbal and written communication skills (English).
• Strong problem-solving skills and attention to detail.
• Ability to handle multiple tasks and prioritize efficiently.
• Proficiency with Microsoft Office and basic computer skills.
• Diploma or equivalent and above is a plus.

Preferred Skills:

• Experience working in ecommerce or online retail.
• Knowledge of common ecommerce platforms (Shopee, Lazada, Magento, etc.).
• Bilingual or multilingual skills are a plus.

What We Offer:

• Competitive salary with quarterly bonus if target are met and benefits package.
• Opportunities for growth and advancement.
• A supportive and collaborative team environment.

Work Schedule:

• Onsite shift work required (8.30am - 5.30pm/1pm - 10pm) rotating with the team.
• 6 off days every 4 weeks.

Job Description – Employability Executive [Job Coaching] (1-year contract) Lakeside Area, S'pore 619606.

The Executive will support the job matching of persons with special needs into suitable job roles. He/She will work closely with key stakeholders such as employers, co-workers, caregivers, support networks, to identify workplace requirements and oversee placement of trainees into related job roles. He/She will work with the employers to identify required training and accommodation at the workplace for long term continued employment of these trainees. He/She provides job coaching support for a specified duration after the trainees are placed into jobs.

Job Responsibilities

•  Develop effective job coaching and employment plans
•  Source and secure relevant training opportunities

o Provide support during training

o Assist trainees to discover and overcome their personal

barriers and set goals

o Discover trainees’ strengths and motivation, work with them

to develop their skills

o Guide trainees in learning to complete job tasks

•  Conduct job-readiness assessment

o Profile trainees to employers for suitable job roles

o Conduct job site analysis to assess suitability

o Advise on workplace accommodations for these trainees

•  Provide post-placement job support

o Design and implement job support strategies to sustain

employment

o Educate, share best practices and establish rapport with the

employers, supervisors/co-workers

o Document job support logs

Requirements

• Preferably experience in working with persons with special needs
• Strong people management and coaching skills
• Strong communication and interpersonal skills
• Good organizational and time management skills
• Experience in managing stakeholders to build relationships and drive collaboration.
• Those with relevant experience will be considered for Senior Employability Executive [Job Coaching] position.

Benefits:

• Festive Leave

• Birthday Leave

• 5 days work week

Job Overview:

We are seeking a dedicated and customer-focused IT User Helpdesk Technician to provide technical support and troubleshooting assistance to end users. The ideal candidate will have strong communication skills, a good understanding of IT systems and hardware, and the ability to resolve technical issues quickly and efficiently. You will be the first point of contact for users experiencing technical difficulties, ensuring a smooth and productive work environment.

Key Responsibilities:

• First-Line Support: Provide technical support to end-users via phone, email, or in person, addressing issues related to in-house software.
• Troubleshooting and Issue Resolution: Diagnose and resolve basic to intermediate technical issues.
• User Account Management: Assist with user account creation, password resets, and permissions management in Active Directory or similar systems.
• Documentation: Maintain clear and accurate documentation of technical issues and solutions for future reference, knowledge sharing, and troubleshooting.
• Escalation: Escalate complex or unresolved technical issues to the appropriate IT personnel or third-party vendors as needed.

Applicants who possess the relevant experience or interest are most welcome to apply.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chan Mui Lee (Sandy)

Registration Number: R1108925

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Key Tasks:

• Efficient and smooth handling of import/export shipments - preparation of HBL/HAWB, Mbl/MAWB draft, manifest, billing, input costs, track & trace events, and pre-alert to overseas stations.
• Timely preparation of all related shipping supporting documentations with accuracy and efficiency export such as: Invoices, Packing list, B/L, AWB, C/O, L/C and other relevant shipping documents.
• Coordinating import/export shipment with local & oversea customers, shipping agent, sub-contractor, port agents and truckers for on all import and export related transportation arrangement matters.
• Monitor daily export shipment/delivery requirements.
• Maintaining latest customer contact to ensure quality service provided to customer.
• Adhering continuous improvement procedure through best practice to increase competency level of sea freight related process to achieve performance, quality, compliance and service level growth.
• Handling local & oversea Customer Enquiries
• Closing of P/L Statements within deadline.
• Responsible for warehouse releasing / receiving and labeling.
• Adhere to in-house customers’ requirements.
• Assure proper information flow with sales on changes and/or problems with external customers, with specific focus on air freight concerns.
• Ensure prompt and accurate declaration / information to carrier or co-loader.
• Any other ad hoc additional functions mandated by Management.

Requirements:

• Minimum 2 years of freight forwarding experience
• Both Import and Export Air Freight experience will be an advantage
• Ability to work in a fast-paced and deadline-driven environmentKnowledge of Air Import/Export regulations and documents
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills
• Able to work 5.5 days in a week.

Senso Studio is a dynamic, innovative interior design firm that specializes in creating functional and aesthetically stunning residential and commercial spaces. With a focus on quality and creativity, we aim to deliver exceptional results that bring our clients’ visions to life. We are looking for a motivated and creative Administrative & Marketing Coordinator to join our team on a full-time basis.

Position Overview:

As the Admin cum Marketing Coordinator, you will take on a dual role, handling essential administrative duties while also driving our digital marketing efforts. Your work will primarily focus on content creation, social media management, and running Meta ads to promote the firm’s services and showcase our design projects.

Key Responsibilities:

Administrative Duties:

•⁠ ⁠Provide administrative support, managing day-to-day operations of the office.

•⁠ ⁠Coordinate team schedules, meetings, and appointments.

•⁠ ⁠Handle onboarding of new team members

•⁠ ⁠Organize and maintain both physical and digital filing systems

•⁠ ⁠⁠Support the team with lead distribution

Marketing Duties:

•⁠ ⁠Social Media Management: Curate, create, and schedule engaging content for Instagram, TikTok, and Facebook to showcase the firm’s design projects, services, and industry insights.

•⁠ ⁠Content Creation: Produce high-quality visuals (photos, videos, graphics) and write compelling captions for social media platforms.

•⁠ ⁠Videography & Photography (Bonus): Capture behind-the-scenes content, design transformations, and client projects to create engaging video and photo content. Experience in videography and photography is a plus.

•⁠ ⁠Meta Ads Management: Create and manage Meta (Facebook & Instagram) advertising campaigns to increase brand awareness, generate leads, and drive traffic to the website.

•⁠ ⁠Community Engagement: Respond to comments, messages, and engage with followers to build a strong online presence and foster client relationships.

•⁠ ⁠Content Strategy & Analytics: Develop and implement a content calendar, track engagement metrics, and analyze performance to optimize content strategies.

Qualifications:

•⁠ ⁠Experience: Minimum of 1 year of experience in administrative support and social media marketing, preferably within a design or creative industry.

•⁠ ⁠Skills: Proficiency in social media platforms (Instagram, TikTok, Facebook), content creation tools (e.g., Canva), and Meta Ads Manager. Videography and photography skills are a bonus.

•⁠ ⁠Technical Skills: Knowledge of social media scheduling tools, basic video editing software, and analytics platforms

•⁠ ⁠Strong written and verbal communication skills.

•⁠ ⁠Highly organized with excellent attention to detail and the ability to multitask.

•⁠ ⁠Ability to work independently and collaboratively in a fast-paced environment.

JOB RESPONSIBILITIES

• Handle daily operational administrative duties in sales enquiries and services (via phone, email or in-person)
• Organize any club tour in-person with prospect or membership enquires.
• Work with the Finance Department to reconcile Membership and Financial reporting.
• Process membership application, its supporting and payment for submission to finance and Management in a high degree of accuracy.
• Assist to drive relationships across the Club and identifying new sales opportunities within existing and new memberships / relationships.
• Work together with the team to grow sales and membership revenues and increase excellency in membership services and patronage in Club.
• Assist with the operational and monthly sales reporting; amendments of any forms, S.O.P and policies when necessary, pertaining to membership matters.
• Rotating membership enquiry duty on weekdays and once every weekend or as and when assigned.
• Manage all aspects of event planning, financing and operational administrative duties, meets deadlines and stay within budget for membership events and trips.
• Establish relationship and coordinate with inter-departments and external vendors and suppliers.
• Any other jobs/ duties as assign as and when by the management.

JOB REQUIREMENTS

• Good command of languages, able to speak and write in English & Mandarin fluently.
• Meticulous, detail-oriented and with great responsibility and proactiveness to get things done efficiently.
• Possess a high level of confidentiality and excellent interpersonal and communication skills in handling both employee and member relations.
• Good time management and strong sense of urgency and priorities.
• Ability to perform under pressure and multi-tasking in a fast pace environment.
• Initiate great learning attitude and a good team player who is able to work under pressure and tight deadlines.
• Five-day work week and weekend rotating duties. Must be willing to commit on weekends and event duty (weekends / public holidays).
• Proficient in MS Office (Word, Excel, Outlook), Google forms, EMS and etc.
• Position offered will be based on job skills, work performance and experience (incentive will be determined and awarded accordingly when team’s monthly KPI is met).

BENEFITS

• Company Transport Pick-up/Drop-off point: Simei MRT
• Duty Meals, F&B Discount, Dental / Medical / Insurance coverage
• Family and Friends Hotel Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award