APAC Marine Assurance Officer - Job Description

As a Marine Assurance Officer, you are an independent operational adviser, auditor and coach for the Company and vessels on matters related to marine assurance. You provide day-to-day Quality, Healthy and Safety, Security and Environmental (QHSSE) advice and active assistance within the business unit, department, vessel and or project. In this role, you ensure that all onshore and offshore activities are carried out with the highest regard to the health and safety of all personnel involved and the protection of the environment and the prevention of pollution.

Within the role you will advise Vessel Managers, Technical Superintendents and Masters’ on maritime regulations and the interpretation thereof to ensure Flag State and International Maritime compliance. You will advise Purchasers on equipment purchasing for ships to ensure they meet maritime regulations and standards.

You will implement vessel safety rules and practices to promote safety on our vessels, and leading by example towards compliance through a positive and safe attitude & through contributing to the HSSE awareness of all employees by coaching and advice. Develop and implement procedures, standards and guidelines that ensure vessel operations are controlled and performed in a manner that meets Company and regulatory safety and environment requirements.

You are also an important member of the QHSSE department within Fleet Services. Within this team, you will be part of a smaller team with specific tasks to complete. Being a team player and believing in teamwork is essential for these tasks.

When working with Fugro, no two days are the same. On one day, you could be preparing a vessel for an external inspection and on another day, you could be investigating an incident on board another vessel.

Detailed listing of work scope:

• Assist vessel manager in OVID/CMID inspections as requested by clients
• Responsible for arranging vessel ISM, ISPS, MLC, ISO 14001 audits with Class
• Responsible for the implementation and monitoring of drill schedule for assigned vessels
• Conduct vessel visits as required by company integrated management system (IMS)
• Assist in implementation and operation of training program for the fleet of vessels
• Become part of the office emergency response team
• Assist in the implementation and development of new procedures
• Assist in the development of fleet circulars and safety memo’s
• Assist in incident/accident and near miss reporting
• Conduct root cause analysis and incident investigation as per company’s requirement
• Monitor the HSE KPI’s and report on these at the office safety meetings
• Assist with the effective close out of office NCR’s and Observations in timely manner
• Assist with the monitoring and effective close out of vessel raised NCR in timely manner
• Assist with the upkeep of the NCR/Incident/Near Miss tracking lists and necessary close out in timely manner
• Attend any charterers safety meetings, HAZID/HIRA or other matters as designated by DPA and QHSSE Manager
• Assist with the briefing of shipboard senior officers prior to joining the vessel
• Ensure the most up to date legal register, flag circulars and publications including updates on regional and vessel trading/operation areas
• Act as Deputy DPA and Deputy CSO and to support in the completion / submission / implementation and update of SSA / SSP
• Contribute and participate in all QHSSE matter as most appropriate that is in line with the Company’s HSE policy and requirements

Essential

• Academic / higher professional education and / or working level and previous experience as a 2nd officer or higher rank preferably in the offshore industry with Dynamic Positioning experience.
• Onshore experience in a similar role.
• Sound knowledge of International Maritime legislation (ISM, ISPS, MLC, ISO etc.), as well as versed in HSSE regulations.
• You focus on continuous improvement and are HSSE performance driven.
• An excellent communicator (verbally and written) and able to form good working relationships with clients and colleagues at all levels.
• Disciplined, self-motivated and flexible team player.

Desirable:

• You have an Internal Auditor qualification. NEBOSH international diploma or equivalent is preferred.

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated.

Senior Associate / Assistant Manager, Human Resources

About The Company

Sing Investments & Finance Limited (SIF) has more than 50 years of lending experience in the financing arena in Singapore. Our core activities include the acceptance of fixed and saving deposits from the public as well as the provision of loans and credit facilities to individuals and corporations, particularly the Small and Medium Enterprises (SMEs) in Singapore. The relationships that have been built over the years have earned us the reputation as one of Singapore's trusted finance companies. We are seeking dynamic individuals to grow with us and to continue building relationships with our valued customers.

Responsibilities:

• Assist Head of HR in managing full spectrum of HR admin duties, including but not limited to recruitment and selection, compensation and benefits, training and development.
• Manage payroll processing and ensure accurate and timely preparation of payroll submission
• Work closely with respective heads of department to identify training needs across levels through mapping of skills required for particular positions and analysis of the existing level of competencies
• Any other ad-hoc administrative duties as assigned.

Requirements:

• Degree in Human Resource Management or its equivalent
• Familiar with the Employment Act, CPF Act, Income Tax Act and other HR-related rules and regulations in Singapore
• A team player who displays initiative and can work independently
• Strong communication skills and an active listener
• A ‘people person’ with a pleasant personality
• Meticulous, analytical with a problem solving mindset

*Salary and corporate title will commensurate with relevant qualifications and experience

• Working Location: North / Northeast area
• Office: Ang Mo Kio
• Working days: 5.25 days // 8.30am to 5.30pm + OT, Sat: 8.30am to 1pm + OT
• Basic: $2500 to $4000 (depends on experience)

Responsibilities:

You will work closely with the Property Manager to provide excellent support to estate residents in executing daily estate inspections to ensure high quality standard of horticultural, maintenance and implement improvement works. In addition, you would need to manage and attend to residents/tenants’ feedback as well arrears cases.

Requirements:

• Min Diploma in Real Estate/Facilities Management/Building Services, Mechanical or Electrical Engineering or equivalent
• Able to work beyond normal working hours and on weekends/public holidays.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job description

• Perform work pass duties, and submit applications, renewals & cancellations.
• Process payroll & submit for IRAS, IR8A & CPF Computation.
• Follow up with foreign candidates and/or new foreign employees on relevant paperwork such as employment applications, pre-employment medical check, and other related letters.
• Provide support for call answering and administrative support.
• Perform any ad-hoc duties as and when assigned

Requirement

• Bachelors’ Degree in Human Resources Management or any equivalent.
• Minimum 2 years of relevant experience in similar capacity, particularly in Recruitment and Human Resource Business Partner roles.
• Well-versed with employment legislation, including application for foreign Work Permits/ S Passes, Employment Passes, Dependent Passes, etc
• Good analytical, time management, follow-up, and organization skill.
• A positive team player who is discreet, self-motivated, pro-active, independent, and meticulous.
• Candidates fluent in English and Mandarin are preferred as the role requires candidates to deal with International and Chinese-speaking clients.

The primary job duties and responsibilities include but not limited to the following:

• Organise and oversee PR activities and ensure effective communication with the media and the public
• Develop PR Campaigns
• Collaborate with internal teams
• Edit and update promotional material and publications
• Prepare and distribute Press Releases
• Track media coverage and follow industry trends
• Develop and enforce policies
• Schedule Shareholder Events
• Gather and Analyse data
• Manage Communication with Shareholders
• Ensure Compliance of notifications with regulatory bodies

Applicants must have the following qualifications:

• Tertiary Education in Communications / Journalism
• 10ys+ experience in international marketing
• Creative mind and excellent communication skills
• Project Management experience
• Practical experience with digital marketing
• Language proficiency in English, Finnish and Swedish

Job description:

• Quote and secure new business (from new customers or increased share from existing customers)
• Liaise with customers on air/sea import/export shipment instructions
• Coordinate with internal CS/Ops teams and vendors to execute shipments
• Resolve problems when they crop up (rare but sometimes will happen at night / weekends)
• Build and maintain key customer relationships and gather market information

Requirements:

• Minimum education in Diploma or equivalent
• At least 1 year of working experience in freight forwarding/logistics
• Self-motivated and possess a positive customer-oriented mind set
• Strong verbal and communication skills
• Good team player

Working hours: Monday to Friday, 9am-6pm

The Chief Culinary Officer will serve as the culinary visionary and leader for the Zouk Group, providing ongoing culinary innovation and strategic development for the culinary teams. This position will be responsible for shaping and executing the culinary strategy, concept development, menu creation, and overall culinary operations. Additionally, this role will have overall accountability for defining Zouk’s culinary program, setting culinary standards, overseeing team training, ensuring compliance, achieving profitability, and demonstrating our business values. Finally, this role will drive new culinary programs for Zouk and will stay current (and ahead) of any new trends in the industry.

Key Responsibilities:

• Develop and articulate a culinary vision and strategy aligned with the company's brand and objectives.
• Drive innovation and creativity in culinary offerings, reflecting market trends and customer preferences.
• Oversee all aspects of culinary operations, including kitchen management, food production, and quality control.
• Establish and enforce standard operating procedures to ensure consistency and efficiency.
• Recruit, develop, and lead a high-performing culinary team, providing mentorship and guidance to chefs and kitchen staff.
• Foster a culture of creativity, collaboration, and excellence within the culinary department.
• Establish and maintain relationships with suppliers, ensuring high-quality, fresh, and sustainable ingredients.
• Negotiate contracts and manage vendor performance to optimize procurement.
• Ensure compliance with all relevant health and safety regulations, as well as food safety standards.
• Develop and manage culinary budgets, monitor costs, and implement cost-effective practices without compromising quality.
• Achieve financial goals and objectives to meet positive EBITA.
• Identify opportunities for cost savings while maintaining culinary excellence.
• Collaborate with other departments to enhance the overall guest experience through exceptional culinary offerings.
• Gather and analyze guest feedback to drive menu improvements and culinary enhancements.

Qualifications & requirements:

• Certification from a recognized culinary institution, Bachelor's degree in Culinary Arts, hospitality Management, or a related field.
• Proven track record of culinary excellence, including the distinguished achievement of earning Michelin stars, showcasing a mastery of culinary artistry and a commitment to delivering exceptional dining experiences.
• Proven experience as an Executive Chef or in a senior culinary leadership role for minimum 7 years.
• Demonstrated success in menu development, culinary innovation, and operations management.
• High level culinary and kitchen management experience in a multi-unit environment in high volume culinary operations.
• Strong leadership, communication, and team-building skills.
• Knowledge of food safety and sanitation regulations in Singapore.

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Details:

• Salary: UP $3,000
• Location: Newton
• Working Period: min 3 months contract (depends on project & working performance)
• Working Days: 5 days across Monday – Sunday (up to 44 hours per week)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Able to work in high pressure, stressful situations
• Selected candidates are required to complete the training course and passed the tests based on the given criteria

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/1033

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

• Diploma Holder or equivalent.
• Preferably with 1 to 2 years working experience in shipping industry but not essential.
• Good command of English for both written and verbal.
• Some knowledge on shipping procedures will be an advantage.
• Good time management and organizational skills.
• Customer oriented and possess good interpersonal skills.
• Team player with positive can-do attitude.
• Proficiency in MS Office (Words, Excel, Outlook, Powerpoint etc).
• Able to start work in short notice

Working Days: 5.5 days
Working Hours: Monday - Friday: 8.30am to 5.30pm;
Saturday: 8.30am to 12.30pm (Alternate Saturday)
Working Location: Clementi
Salary: $ 2,500

Job Description:

• Developing maintenance procedures and ensuring implementation

Responsibilities:

• Manage and plan preventive and corrective maintenance schedules for freezer trucks, office building and equipment.
• Coordinate and liaise with our drivers, in-house Technician and vendors or contractors to carry out the preventive and corrective maintenance schedules.
• Update and maintain servicing & maintenance records.
• In charge of filing GIA reports and sending parking offence appeal requests.
• Perform other ad-hoc duties as assigned by HOD.

Requirements:

• Polytechnic or ITE graduate in engineering field with at least 2 years of working experience.
• Proficient in MS Excel, Word and PowerPoint.
• Possess Class 3 driving license.
• Preferably with basic knowledge & experience on any of the following:

1. Vehicle maintenance
2. Building maintenance & Workplace Safety
3. CCTV, In vehicle camera & Fleet GPS Tracking System

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Customer Service Officer - Frontline (contract renewable)
Working Locations: Islandwide, candidate will be placed under relief pool and will be required to roster at far end location if necessary
Working Hours:

• Working hours: Shift work depends on roster and location allocated, required to work on weekends
• There will be split shifts roster (3.15 hours break time)
• Earliest start at 7.45am, latest shift end at 11pm
• Work 4 days rest 1 day, work 4 days rest 2 days, work 3 days rest 1 days and so on

Salary Range: up to $1800 + $100 Transport Allowance + Incentive Allowance + AWS + 2.0 VB (Average payout for last 2 years)

Responsibilities:

• Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges
• Assisting in top up, card refunds or card claims.

Requirements:

• Minimum GCE ‘N’ or ‘O’ Level
• Must be comfortable with handling large amount of cash
• Willing to work rotating shifts, weekends and Public Holidays

• Handle all tender documents, drawing and revised documents based on the document control process.
• Check the tender drawing/detail and prepare the tender enquiry.
• Support the manager to call for quotations, selection of qualified subcontractors/vendors and distribute the relevant tender documents.
• Complete quantity take-off for tender projects based on the set timeline.
• Assist with tender evaluation and prepare tender documents for submission.

Requirements:

• Diploma in Quantity Surveying, Mechanical/Electrical Engineering or equivalent.
• At least 2 years in Mechanical and Electrical/General Construction/Civil Construction experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

IT Officer

Location: Tuas (near to Gul Circle MRT)

Salary: $5,000 - $6,000

Working days: Mon-Fri 9am to 6pm, Sat 9am to 1pm (alt Saturday after probation)

Job Description:

• Understand current and future business goals and ongoing IT issues to ensure business success
• Ensure that employees are following computer use policies, information security and privacy
• Maintenance of network infrastructure, hardware, CCTV, communication & GPS systems
• Software troubleshooting Window OS
• Resolve day to day IT issues in the office
• Outlook installation, MS Exchange Mgmt, Antivirus Deployment
• Work on standalone IT projects as and when it is required

Requirements:

• Minimum Diploma in Computer system maintenance
• 2 years above experience working hands-on in complex IT infrastructure including CLOUD solutions, networking, enterprise storage platforms
• Industry certifications a plus (Microsoft, Cisco etc.)
• In depth knowledge of Microsoft Active Directory, Windows Server, Microsoft System Centre
• Experience in virtual infrastructure and WAN networking is an advantage
• Experience with High Availability / Disaster Recovery / Business Continuity planning and execution
• Solid understanding & proficient of Microsoft Cloud/Office 365

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Healy Consultants is the best in the world at project managing business set up in every country on the planet. Since 2003, our multi-national Clients' need us to set up their global subsidiaries.

Roles and responsibilities:

• Assisting our multi-national Clients' with global business set up from A to Z which includes project management of i) company registration and ii) corporate bank account opening and iii) accounting and tax and iv) recruitment;
• Timely and efficiently completing multiple engagements across the globe;
• Global conference calls and physical meetings with clients;
• Devising independent solutions in multiple disciplines and fields, whether it be banking, tax, immigration, corporate finance and etc;
• Contributing to the development of new products and services sold by our firm and promoted on our business website and social media platforms;
• Help ensure our website contains the latest information, by passing on your knowledge of an engagement and country to our Business Website Department team.

Our ideal candidate:

• Has excellent command of English written and oral communication skills;
• Has a degree from an established university, preferably in i) accounting ii) business iii) economics or iv) law.
• Has relevant professional experience of at least 4 years, preferably spanning for at least 2 years with each Employer. Recent university graduates are however welcomed to apply;
• Candidates who are also fluent in at least one additional language including i) Mandarin ii) Spanish and/or iii) German will be favourably viewed;
• Is able to supply multiple positive professional references from previous and preferably current Employers;
• Enjoys project managing multi-national Clients' engagements;
• Is solution orientated, problem solver, requiring minimal supervision;
• Is able to supply quality deliverables to our multi-national Clients;
• Is detail orientated and good research and planning skills;
• Is disciplined with high professional standards;
• Works well within a fast-paced, dynamic, multi-cultural team.

What we can offer you:

• Salary offered range from SGD5000 to SGD6000 depending on the candidate’s previous experience and credential;
• Corporate Health Insurance;
• 15 days of annual leave, rising to maximum of 30 days;
• Sales bonuses and engagement completion bonuses;
• Good career progression and promotion potential;
• Learning the business set up cycle in every country on the planet, including accounting and tax and economics and legal considerations;
• A fast paced, challenging firm with high professional standards;
• Opportunities to work with global offices;

Working Days: 5.5 days
Working Hours: Monday - Friday: 8.30am to 5.30pm;
Saturday: 8.30am to 12.30pm (Alternate Saturday)
Working Location: Clementi
Salary: $ 2,500

Job Description:

• Developing maintenance procedures and ensuring implementation

Responsibilities:

• Manage and plan preventive and corrective maintenance schedules for freezer trucks, office building and equipment.
• Coordinate and liaise with our drivers, in-house Technician and vendors or contractors to carry out the preventive and corrective maintenance schedules.
• Update and maintain servicing & maintenance records.
• In charge of filing GIA reports and sending parking offence appeal requests.
• Perform other ad-hoc duties as assigned by HOD.

Requirements:

• Polytechnic or ITE graduate in engineering field with at least 2 years of working experience.
• Proficient in MS Excel, Word and PowerPoint.
• Possess Class 3 driving license.
• Preferably with basic knowledge & experience on any of the following:

1. Vehicle maintenance
2. Building maintenance & Workplace Safety
3. CCTV, In vehicle camera & Fleet GPS Tracking System

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities:

• To manage operations of audio, visual, lighting systems, and technical equipment at various SCCC event venues as the Technical Officer on duty.
• To attend venue walks, production and departmental meetings as required.
• To promptly complete production administration and event coordination matters as assigned within EBMS.
• To assist Venues & Partnership (V&P) on logistical and technical requirements after venue walks and production meetings to ensure accurate and prompt charging.
• To assist Team Lead (Production) to coordinate and to provide technical and logistical support to ensure services are delivered at a high level. Including risk assessments for compliance with Workplace Health and Safety, and internal safety protocol for all events at SCCC.
• To assist Team Lead (Production) with manpower rostering, planning, and monitoring the event calendar to ensure efficient resource deployment for all events at SCCC.
• To assist Team Lead (Production) with the upgrade and maintenance of production and technical resources and contribute towards establishing production related policies and SOPs.
• Working with V&P and Senior Executive Officer (Production Coordination) to ensure operational and technical issues and complaints from hirers, partners, and stakeholders are satisfactorily and promptly resolved.
• For Senior Technical Officers, to assist Team Lead (Production) to mentor Technical Officers to ensure team and venue discipline, including attendance at production meetings and venue walks.
• To contribute towards the efficiency of all activities in the venue and effective delivery of services for all events in SCCC.
• Contribute towards management reporting on all production and technical matters.
• Any additional duties as assigned by Management.

Reporting Officers: Team Lead (Production), Senior Manager (Venues & Partnership and Production), Senior Assistant Director (Operations)

Reportee: Technicians (casual)

Requirements

• A degree and/or diploma in Technical Theatre, Audio, Visual or Sound Engineering, or related field with at least 2 years of relevant experience (at least 5 years of relevant experience for senior technical officer), or
• A higher Nitec in performance production or related field with at least 2 years of relevant experience.
• Preferably with experience in handling/programming digital lighting console/ digital sound mixing console and audio-visual automation controls such as Extron, Crestron, etc.
• WSQ training and certificates in operating scissor lift/vertical lift and work-at-height.
• Knowledge in risk assessment and proficiency in Microsoft Office, EBMS and Autocad.
• Strong interest and passion in Chinese arts and culture.
• Able to work independently, and is a good team player,
• Outgoing personality with a can-do spirit and open to learning.
• Required to work late nights, on weekends and public holidays to support events.
• Bilingual with proficiency in Mandarin would be advantageous.

We regret that only shortlisted candidates will be notified.

• Handle all tender documents, drawing and revised documents based on the document control process.
• Check the tender drawing/detail and prepare the tender enquiry.
• Support the manager to call for quotations, selection of qualified subcontractors/vendors and distribute the relevant tender documents.
• Complete quantity take-off for tender projects based on the set timeline.
• Assist with tender evaluation and prepare tender documents for submission.

Requirements:

• Diploma in Quantity Surveying, Mechanical/Electrical Engineering or equivalent.
• At least 2 years in Mechanical and Electrical/General Construction/Civil Construction experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from Client.

· Print and hand over service invoice accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by supervisor or Management.

Requirements:

· Minimum 1 years of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin speaking clients.

Job Responsibilities:

• Provide assistance for consumer enquiries over the consumer services hotline or email
• Primary contact for consumers querying or disputing the information contained in their credit bureau report
• Understand the required skills and knowledge to resolve consumer’s queries
• Raise disputes with members
• Monitor and follow up on all outstanding disputes
• Make accurate data entry to internal system and maintain proper documents and be well-organised at all times
• Follow-up and update customer on dispute status
• Process employment checks for members/clients
• Identify and suggest possible improvements on procedures
• Any other duties assigned by the supervisor

Job Requirements:

• Preferably with at least 1-2 years of customer service/call centre experience
• Bilingual will be an asset
• Good telephone and email etiquette
• Able to work independently and also be a team player
• Highly organized and efficient with the ability to multi-task and work in a fast-paced environment
• Proficient computer literacy is required