Summary

Guest Services Officer focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel.

Job Responsibilities

· Be part of Front Office areas such as Front Desk, Executive Lounge and Concierge

· Assist guests with check-in and check-out, and other cashiering duties

· Register guests and assigns rooms according to their reservation confirmation

· Work towards maximising room revenue by upselling higher room categories to guests whenever possible

· Maintain the privacy of all guests by ensuring their details are kept strictly confidential

· Understand all room types and work with Housekeeping to manage room status effectively

· Adhere to proper credit matters and cash handling policies and procedures

· Understand the usage of internal communication logs to communicate effectively with other colleagues

· Assist to perform Executive Lounge and Concierge duties whenever required

· Provide warm welcome and fond farewell in accordance to hotel standards and SOPs

· Be efficient in assisting guests throughout their stay, handle guest feedback, and take ownership in providing reasonable solutions

· Be familiar with hotel products and services and recommend to guests accordingly

· Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby

· Maintain complete knowledge of all hotel products and services

· Maintain the cleanliness and neatness of the Front Office areas

· Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel

· Attend all briefings, meetings and trainings as assigned by management

· Perform other reasonable duties as assigned by the management

Qualifications / Experience

· Secondary / High school education

· Good reading and oral proficiency in English language

· Ability to speak other languages and basic understanding of local languages will be an advantage

· No experience is required, training will be provided

· Good communication and customer contact skills

· Service oriented with an eye for details

· Ability to work effectively and contribute in a team

· Self-motivated and energetic

· Must be well-presented and professionally groomed at all times

DUTIES & RESPONSIBILITIES:

1. Researching and identifying potential suppliers or vendors

2. Evaluating supplier bids and proposals and negotiating contracts and prices

3. Maintaining and updating procurement records and documentation

4. Managing inventory levels and ensuring timely delivery of goods and services

5. Monitoring vendor performance and addressing any issues or concerns

6. Developing and implementing procurement policies and procedures

7. Ensuring compliance with relevant laws and regulations

8. Collaborating with other departments and stakeholders to identify and meet procurement needs

9. Providing guidance and support to other team members involved in procurement activities.

REQUIREMENTS:

1. Diploma degree in business, supply chain management, or a related field.

2. 2 years of experience in procurement

3. Experience with procurement software and tools including GeBIZ

4. Strong analytical, problem-solving skills and meticulous

5. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.

6. Knowledge of procurement regulations, policies, and procedures.

7. Experience with procurement software and tools.

Objectives of the Position

• The role a key member of the Asia Pacific Communications (COMS) team and collaborates with a global network of Communications professional in Agricultural Solutions, and the company. The COMS community serves to strengthen, nurture, and protect the brand and reputation of BASF in agriculture.
• Responsible for development and implementation of regional internal communications strategy that keeps employees informed, connected, and engaged.
• Contributes to the overall strategic direction of communications in the region, and manager key communication tasks in Brand reputation tracking, Media management, and Crisis communications.
• Strategic business partner who supports key leaders in developing effective communications for various key events, and meetings with external audiences.

Main Tasks:

INTERNAL COMMUNICATIONS

• Owner of the regional’s internal communications. e.g., townhall sessions, coffee chats and video messages. Creates and implements effective employee communications programs such as leadership sessions, team meetings, employee engagement, and learning development seminars. Serves as moderator, timekeeper and/or record taker as needed.
• Works with key functions of HR and Commercial Excellence to drive employee engagement and CX changes across the region.
• Develops and manages key regional internal communications channels to ensure that employees receive consistent and timely messages and can share information easily and effectively. Serves as the editor of the regional COMS platforms such as Intranet, Quarterly region update, relevant news to the region.
• Hands on responsibility for creating presentations, videos, content needed by the business. Manage and organize the regional coms content library – proactively coordinating the collection and creation of photos, videos, and other visuals, and guiding regional and country teams on their effective use.
• Track and monitor the effectiveness of communications activities to show value to business stakeholders.

STRATEGIC COMMUNICATIONS

• Identify opportunities to raise the profile of Agricultural Solutions in Asia Pacific and position the company as a thought leader in the industry via creation of new formats and/or participation in industry seminars and events, media interviews, opinion articles and advertising campaigns.
• Provision of strategic communications expertise and support to members of the senior leadership team to create and deliver compelling messages for key internal and external stakeholders across the region – including media events, key account customer meetings, industry events, and customer conferences.
• Active member of the Agricultural Solutions communications team in Asia Pacific, participates in select global calls and contributes to regional communications programs and activities. Liaise with global, regional, and country leaders to support the needs and interests of Asia Pacific and the Agricultural Solutions business respectively.
• Support crisis communication in coordination with relevant stakeholders. Prepare position papers, media responses as a part of issue management, and any incident/safety reactive messaging.

EXTERNAL COMMUNICATIONS

• Draft and review news releases and media pitches, prepare external communication materials in line with corporate and global one voice (incl. press releases and customer presentations), and coordinate media relations contacts for the Agricultural Solutions business across countries.
• Develop, steer, and implement global and regional communications projects that build the reputation of company.

Requirements:

• Minimum degree in communication, marketing, or other related field.
• Career history of at least 12 years with a minimum of 10 years in communications of a corporate environment. Experience of working a few years in an agency or in a regional responsibility is a plus.
• Working experience in a large multinational company with multiple stakeholders across various locations, experience in agriculture / chemical / bio-pharmaceutical industry a nice-to-have.
• High performing, mature and independent self-starter who has no issues rolling up sleeves to work without agency support and exemplifies accountability.
• Exceptional English language writing and editing skills - ideally as a native speaker. Ability to fluently communicate in a regional language is a plus.
• Knowledge in communication strategy/planning, crisis communication and branding.
• Hands-on working capabilities with content creation skills (Powerpoint, photo/video editing) and able to own the entire internal communications calendar, and self-manage projects such as monthly newsletters, quarterly executive communications and regional reports.
• Experience working closely with senior executives and diverse cultures. Amiable personality with strong interpersonal skills to influence country and global colleagues.
• Able to host, moderate, facilitate communication events with gusto.

Responsibilities:

• Carry out site surveys and liaise with premise owners and contractors to set up charging stations island-wide
• Plan and implement projects in accordance to guidelines and schedules
• Perform supervisory work at worksites to ascertain safe work conditions and work progression
• Assist engineers to commission electric vehicle charging stations
• Attend to customers’ enquiries
• Perform occasional works after office hours for shutdown activities
• Any other duties and responsibilities as assigned

Requirement:
· Relevant Diploma in an Engineering field
· Minimum 1-2 years relevant working experience
· Possess a valid driving licence

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Description：

• Edit, update or change the employee records and their relevant paperwork.
• Timely maintenance of HR Databases while adding additional relevant information, including sick leaves, paid leaves, days off, vacations, etc.
• Administer employee benefit programs and address benefit-related inquiries.
• Prepare reports and presentations on HR-related metrics

Qualifications and Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience in human resources and administrative roles.
• Excellent interpersonal and communication skills.
• Strong organizational and time-management abilities.
• Strong adapbility to the working environment and company culture.

Job Responsibilities:

· To assist the Resident Engineer in supervision and inspection of architectural works on site

· To inspect and monitor quality of architectural finishing materials delivered to site, and quality of workmanship

· To carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract

· To ensure timely submission of shop drawings, technical submittals and material samples by the contractors

· To supervise the execution of the construction works and ensure the works are carried out by the contractors in accordance with contract specifications and drawings, complying with quality and standards

Job Requirements:

· Bachelor degree equivalent or higher, in Architecture or Building Services, Engineering or related disciplines from a recognized institution

· Minimum 2 years of site supervision experience

· Past working experiences in healthcare/residential/institutional building projects is preferred

· Proficient in Microsoft Word and Excel for project update and reports

· Good communication and interpersonal skills

· A good team player and experience in assisting Resident Engineer in supervision of works

Conversant with local construction practices, codes & regulations

ROLE RESPONSIBILITIES

• Operates, maintains and safeguards the technical assets of the club, including supervising the use of lighting, sound, communications equipment, and the use and maintenance of stage facilities
• Sets up, maintain, and operate lighting and sound systems for acts, and other productions and projects; assists guest designers and artist
• Attends technical Week rehearsals
• Performs preventive maintenance on equipment
• Maintains inventory and orders specialized supplies
• Attends technical Week rehearsals, in order to supervise and assist in the technical aspects of the mounting the show
• Monitors the condition of equipment including lighting, sound, and rigging equipment
• Sets up, maintain, and operate lighting and sound systems for acts, and other productions and projects; assists guest designers and artist with technical matters

ROLE REQUIREMENTS

• Experience in professional audio products, basic electrical work, stage lighting and mechanics
• Experience in installation projects with knowledge in lighting, sound, video and staging
• Planning and maintenance of AVL system

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Description

1. Responsible for the operation and maintenance of the Power Plant Simulator

2. Assist the trainer in the preparation and conduct of training for the CPPS.

3. Liaise with subject matter expert in the development and update of training courses.

4. Coordinate with stakeholders for procurement of training courses including enrolment of trainees, administration support for trainees and tracking of training places, revenues and expenditures.

5. Create multimedia files for training and marketing.

6. Any other duties as assigned.

Job Requirements

· Diploma in Electrical Engineering

· Possess good interpersonal communication skills

· Good analytical and problem-solving skills

· Ability to work independently

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Ambition Global Recruitment Specialist - Singapore Jobs

Ambition Singapore are recruitment specialists in Banking & Financial Services, Finance & Accounting, Sales & Marketing, Supply Chain & Procurement and Technology.

Job Responsibilities:

• Assist to monitor brand’s presence on social media and website
• Assist with media monitoring
• Assist with editorial writing for newsletters
• Content ideation for communications materials
• Consolidate and organise digital visual and document archives
• Digitalise hard copy archives e.g. past Annual Reports and photos
• Arrange and organise hard copy archives storage in office
• Oversee day-to-day management of digital and video archive
• Assist and carry out any other duties and responsibilities as assigned

Job Requirements:

• Meticulous, excellent time management and organisation skills
• Takes initiative and pro-active
• Able to multi-task and prioritize different tasks in a fast-paced environment without compromising artistic creativity
• Polytechnic students or University undergraduates

Work Arrangements:

• Full-time only
• 3 days WFO, 2 days WFH
• Minimum 3 months commitment, but 6 months prefered

Application:

• Apply by submitting your latest CV and internship period (DDMMYY - DDMMYY) to [email protected]
• Kindly note that only shortlisted candidates will be notified

Project Planning Stage

• To familiarise with Centralised Cooling System (CCS), design concept, drawings & documents, scope of work together with the appointed project engineers for each HDB District.
• To familiarise with site, set up working space in HDB main contractor site office.
• To assist with checking method statement, shop drawings and submission documents of MEP contractor based on contract document and document submission from suppliers.

Project Implementation Stage

• To conduct daily morning toolbox meetings, and ensure contractors uphold safety measures on site.
• Participate in daily evening meeting before site work ends and summarise findings, obtain MEP contractor work plan
• To submit daily site survey report to PM & project email address.
• Update site log daily and upkeep shop drawings, master construction schedules and delivery records.
• To monitor and ensure that site works are carried out according to contract and shop drawings.
• To identify site issues and work with engineer to resolve problems.
• To receive the PSE equipment together with PSE supplier, MEP contractor. Verify the quantity and state of equipment on the basis of bill of lading on site.
• To conduct line checks to ensure the system are installed as per design according to P&ID, SLD and GA.
• To witness the site tests according to the criteria and method statement.
• To assist with carrying out pre-commissioning and testing & commissioning of CCS system according to contract / method statements.
• Enforce the safety mindset/culture for all staff deployed on site, MEP contractor as well as PSE supplier representatives.
• To work with the MEP Contractor’s Design For Safety Professional and Safety Officer to develop safety plan and measures to be implemented on-site.
• Work with the safety team who will conduct weekly work site safety inspections.

Project Closure Stage

• To assist with creating defect punch list to identify all defects and clearing defects to ensure smooth operation of system.
• To assist with checking the As-built drawings/O&M manual submissions by contractor.
• To assist with handing over the CCS system to O&M team.

What You’ll Need:

• Diploma in Mechanical Engineering discipline
• The RTO shall be accredited by the Institute of Engineers Singapore (IES) and/or Association of Consulting Engineers Singapore (ACES)
• The RTO shall have at least 3-5 years of experience as a RTO, of which at least 1-2 years shall be in supervision of works involving installation and T&C for chilled water plant and distribution pipework.

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Welcome to our family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What you’ll do

• Patrol all areas of the property and assist guests with room access
• Monitor security feeds and conduct daily physical hazard inspections
• Respond to accidents and assist guests/employees during emergency situations
• Defuse guest disturbances and escort from the property if necessary
• Conduct investigations, gather evidence, and facilitate interviews with relevant parties
• Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks you deserve

We’ll support you in and out of the workplace by offering:

• Team-spirited coworkers
• Learning and development opportunities
• Encouraging management
• Wellbeing programs
• Discounts on hotel rooms, gift shop items, food and beverage
• Recognition programs

What we’re looking for

• Strong communication skills
• A history of thriving in stressful situations
• A team-first attitude
• A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Job Description:

• Assist SRE & RE to carry out supervision of LTA infrastructure construction.
• Supervise the Contractor's work to approved drawings & specification.
• Keeping site records and all necessary site documentation.
• Be vigilant to look out for any stress-signal and ensure that remedial work, if any, is carried out immediately.
• To write and record daily activities in a shift report.
• To attend and keep record of all inspection and testing as requested by the contractor and acknowledged by RE.

Job requirement:

• Diploma in the Civil/Structural discipline or equivalent with minimum three (2) years of relevant experience in projects similar in nature to the works in LTA rail/road project.
• RTO for bored tunnels shall have minimum three (2) years of relevant experience in the supervision of bored tunnelling projects similar in nature to the works in LTA rail/road project.
• RTO(T) will be required to register with JAC as the qualified site supervisor

Description

• Lead and manage MEP design coordination and interfacing with other designers/disciplines/contractors/specialists.
• Lead in MEP service coordination i.e., CSD/SEM and CCSM.
• Involve in Coordinated Installation Programme (CIP) coordination with other designers/disciplines/contractors/specialists.
• Conduct coordination meeting with all MEP trade sub-contractors.
• Liaise with relevant authorities for MEP services.
• Monitor all MEP trade sub-con on-site work and workforce according to the construction schedule.
• Co-ordination with M&E subcontractors on their works.
• Supervision of all MEP works carried out by MEP subcontractors.
• Ensure MEP works installations are carried out according to approved drawings and plans and check qualities of workmanship.
• Prepare design drawings and documentation.
• Plan all drawings request to meet the submission deadline.
• Draft plans and detailed drawings for MEP installations from sketches or notes.
• Any other duties assigned by the Management.

Job Requirements

• Diploma or Degree in Mechanical Engineering or Electrical Engineering. Preferably in Electrical Engineering.
• At least 3 years of experience within the construction industry
• Familiar with MEP drawings for infrastructure/building projects
• Familiar with MEP design coordination, service coordination
• Familiar with navigation of BIM/CCSM coordination software such as Autodesk Navisworks.
• Familiar with MEP installation works, resource planning, site coordination, sequence of works and CIP coordination.
• Team player, possess effective communication skill and able to work independently.
• Preferably willing to travel to Sentosa

About the company

One of the largest APAC real estate developer companies, the organization has a global footprint across multiple countries such as Japan, China, New Zealand and more. With rapid growing presence in the Americas and Europe region, the organization is set for growth with multiple business arms expanding rapidly.

About the job
Your responsibilities as a Technical Officer will be to manage and supervise contractors, ensuring in the support of day to day building maintenance and operations. You will need to manage vendors, ensure SLA at met and ensuring M&E services are checked before handovers.

Skills and experience required

You will need to have min NITEC in Facilities Management, Building Services, Real Estate, Engineering or other relevant qualifications. Other requirements are as follow:

• Min 7 years of experience in facilities management.
• Experience in managing contractors, outsource vendors is a must.
• Experience in real estate developers would be highly advantageous.

EA: 17C8713

Directly responsible for handling (in a professional and friendly manner):

- Managing telephone inquiries
- Engaging guests on their reservations
- Handing table/restaurant reservations
- Coordinating room service orders

Responsible for the accurate and concise data entry of guests' reservations/ orders on Opera, RESA Web, RES Diary, etc.

To ensure that all telephone inquiries are provided with concise information concerning the services and facilities provided by the Hotel.

Perform other reasonable duties assigned by the Head of the Department

Only shortlisted candidates will be notified.

We are currently seeking highly-motivated, passionate Tour Operations Officer to help our customers fulfil their travel aspirations and materialise their travel plans by understanding their requirements and work closely with them to create personalised, seamless itineraries. The goal is to provide quality travel experiences to keep our customers delighted and loyal for future services.

Tour Operations Officer

The Tour Operations Officer manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support.

He/She is service-oriented with strong multi-tasking skills, able to address any vendor management issues. He/She is able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules/itineraries.

Job Description

· Liaise with service providers (such as airlines, land operators, hotel) and sending reservation requests to service providers

· Monitor ticketing deadline and air tickets issuance, GDS tickets stock requisitions

· Interaction with suppliers and business partners to settle and finalize logistical requirements for outbound tour groups

· Take note of special requests for seat preferences and dietary restrictions

· Generate Group Sales (GS) and budget costing.

· Generate Exchange Order (EO) to make payment to airlines and operators

· Handle any operations-related enquiries and assist Sales Team when required.

· Creation of tour type and tour code using in-house travel system

· Issue travel documents to customers

· Provide information, quotations and assistance during destination travel events, if required.

· Any other duties as assigned by supervisor

Job Requirements

· Minimum 2 years’ experience in a travel & tourism company

· Good command of English & Chinese to deal with overseas business partners.

· Excellent accuracy and attention to detail

· Strong organizational skills and the ability to set priorities and meet deadlines

· Excellent command of Microsoft Office (World, Excel, Outlook) applications and computing skills

· Ability to work under pressure in a fast-paced environment

· Must be team oriented, extremely motivated, and able to work independently

· Knowledge of of CRS, GDS and CRM system (Airline booking system) is an advantage

· Experience of working in an operational or customer service role in the travel industry is preferred

Remuneration & benefits will commensurate with qualifications & experiences.

Apply now with detailed resume, including present & expected salaries to:

THE HUMAN RESOURCE DEPARTMENT

150 South Bridge Road, #07-01 Fook Hai Building

Singapore 058 727

Email: [email protected]

Alternately, please click APPLY NOW to submit your application. We regret that only shortlisted candidates will be notified.

Marketing & Communications Executive

We are looking for a Marketing Communications Executive to join our team and take primary responsibility of our digital marketing strategies and channels, help with copywriting and content creation, and other related marketing projects.

Roles & Responsibilities:

· Content creation: Develop and work closely with in-house designer in the production of publicity and marketing collaterals and communication materials for F&B promotions, social and sports events and activities, membership sales and club news for print and digital channels (including e-newsletters, website, social media, display monitors and OOH posters).

· Digital Marketing: Assist in development digital marketing strategies; update and manage our website, e-newsletters and social media platforms; track and respond if needed to reviews/ enquiries.

· Data Analysis: Analyse digital marketing performance data and use insights to recommend adjustments if needed.

· Publication Assistance: Draft, write and edit content for bi-monthly club magazine.

· Retail Marketing: Assist with retail marketing and inventory management for our souvenir store.

· Accounts and administrative duties for the Marketing & Communications department.

· Support of club events as needed.

· Other related duties as assigned.

Requirements:

· Minimum diploma in marketing, communications, public relations or equivalent.

· Preferably with at least 2 years of relevant working experience in club environment, F&B, hospitality, sports & leisure or related industry.

· Proficiency in written English for copywriting and content creation.

· Good knowledge of digital marketing channels and tools, especially MailChimp and social media platforms.

· Experience in PhotoShop, InDesign, video editing and Wordpress will be an advantage.

· Creative skills to come up with innovative ideas to capture audience attention.

· Resourceful with good time management skills and ability to work multiple tasks simultaneously and meet tight deadlines with quality work.

· Good interpersonal and communication skills to ensure smooth coordination between various departments.

· Strong attention to detail, flexible and proactive, and able to work both independently and in a team.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Roles and Responsibilities:

• To perform all roles and responsibilities required of site supervisors under the Building Control Act
• To supervise the timely execution of the works and maintain quality control and ensure that the works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions
• To check all drawings and specifications to ensure that works are carried out in accordance with the approved plans for discrepancies and report to the Superintending Officer / Consultant / Qualified Person as stated below:
• Check shop drawings submitted by contractor.
• Check as-built drawings and Operation & Maintenance Manual submitted by contractor.
• To check on quality of materials and samples delivered to site and report to Superintending Officer / Consultant / Qualified Person on any materials that are not conforming to the specifications.
• To check mock-ups done on site, where necessary.
• To ensure that the required construction tests in connection with the construction works are carried out where necessary

Job Requirements

• Possess Diploma in Civil Engineering
• Registered Resident Technical Officer with IES / ACES
• Minimum 3 years experience as RTO in supervision of works similar in nature to major construction works in buildings, civil

About The Company

Our client is an award-winning REITs developer across the APAC region handling some of the world’s most preferred MICE destinations. With its world-class infrastructure and state-of-the-art facilities, they are looking to further develop its capabilities across the region and are seeking a Marketing Communications -Temporary Staff/Intern to join their ever-growing team in Singapore.

Your Future Role

• Support the marketing team in conceptualizing and executing integrated marketing campaigns (both online and offline) to enhance customer growth and qualified leads.
• Work closely with existing partners and deliver key deliverables based on conversion, sales and engagement KPIs
• Perform platform training (Voucher Acceptance, Rewards, Flash Sale etc.) to tenants.
• Provide the marketing team with any adhoc support when necessary.

Requirements

• Currently pursuing/completed a Bachelor's Degree in Business, Marketing, Commerce or equivalent
• Possess good written and oral communication skills
• Ability to work in a fast-aced environment
• Willingness to learn and a committed team player
• Period required: Feb 2024 - Jun 2024 (4 months)

EA Licence: 17C8713

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDSG LTD is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDSG LTD is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDSG LTD offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Programme Officer contributes actively to the programme needs of MINDS Future Care Planning (FCP) Services under the umbrella of Community-Based Support Services (CSS).  CSS is the dynamic and nimble service delivery arm in MINDS that responds to emerging needs of PWIDs and Caregivers in the community. The programme executive will work in synergy with various direct community services to enhance integration and community living of caregivers and PWIDs in the community.

 He/she will be involved in the planning, coordinating and executing of programme events and activities that suit the needs of families of persons with intellectual and developmental needs. He/she will contribute actively to FCP Services and work with team to ensure the efficient running of FCP programmes which will include working with caregivers on planning for the future, life coaching and life planning. He/she will also assist the team in developing and enhancing MINDS online future planning website (FutureReady by MINDS).

 A proactive thinker, resourceful and responsible team player, he/she works closely with team to raise awareness of future care planning matters, plan programmes and ensure smooth delivery of programme.  He/she will also connect and coordinate with other organisations to execute collaborative, inclusive and client-centric programmes, to manage communications and feedback from stakeholders, and to conduct outreach activities to other organisations and the community.

Information/ intake assessment and life plan development

• To attend to queries and referrals on FCP programme
• To triage and refer client to suitable programmes and services
• To arrange for assessment with clients and caregivers to explore and provide guidance on future planning
• To support the social worker in drawing up individual life plans for client and work with life coaches and caregivers to set goals and plans to achieve the set goals.
• To periodically review the life plan with client and caregiver

Build Stakeholder Relationship

• Manage communications and feedback from caregivers
• Coordinate with internal and external agencies for the execution of events and/or activities
• Develop and support outreach activities to client group/s, other organisations and the community

Programme Management and Administrative Support

• Supports the Manager in coordinating and executing assigned events and/or activities.
• Content creation and/or organising of publicity materials for distribution to key stakeholders
• Support the Manger in the collation of content resources and information and assist in the enhancement of FutureReady toolkit
• Maintain organised records on progress of assigned events and/or activities
• Support and conduct needs assessment with key stakeholders
• Supports the Manager in clerical, administrative, financial and procurement matters

• Diploma holder in any disciple
• Certificate in basic case management will be an advantage

• Relevant Digital literacy and mass communications certificate
• Social Service sector / programme management experience will be an advantage
• Hands on with strong communication and good interpersonal skills with an ability to influence
• Demonstrates understanding of and commitment to MINDS’ core values.
• Analytical and Critical Thinking
• Well organised, attention to details
• Have strong Interest and open attitude towards understanding Persons with Intellectual Disability and their caregiver needs.

As the Facility Management Officer, you will play a crucial role in ensuring the smooth operation and safety of our office building at Hill Street. You will be responsible for managing and optimizing facility operations, as well as fire safety measures and protocols.

Job SCOPE:

1. Facility Operations Management:Oversee day-to-day operations of the office building, ensuring a clean, safe, and well-maintained environment for our employees and guests.
   Develop and implement effective maintenance programs to enhance the longevity of building systems and equipment. Including and not limited to i.e., Environment Monitoring System (EMS), Building Management System. UPS, power, temperature control, humidity, water detection sensor etc.
   Collaborate with vendors and contractors to coordinate maintenance, repairs, and renovations.
   Prepare and maintain Master Maintenance Schedule and collaborate with various stakeholders to ensure maintenance work are carried out as planned.
   Ensure that all technical issues are resolved in accordance to the agreed SLA.
   
2. Fire Safety Management:Serve as the designated Fire Safety Manager in accordance with local regulations and guidelines.
   Review, implement and regularly update comprehensive fire safety plans, procedures, and evacuation protocols in accordance to local regulations.
   Conduct regular fire drills and training sessions for building occupants.
   Ensure that fire safety equipment, such as fire extinguishers, alarms, and sprinkler systems, are properly maintained and in compliance with standards.
   Develop and maintain emergency response plans for various scenarios, including fire emergencies, and ensure all staff are trained accordingly.
   Coordinate with relevant authorities and emergency services to enhance the building's emergency response capabilities.
   Develop and maintain emergency response plans for various scenarios, including fire emergencies, and ensure all staff are trained accordingly.
   
3. Regulatory Compliance:Stay updated on relevant local regulations and codes related to building management and fire safety.
   Ensure compliance with all statutory requirements, permits, and licenses.
   Support internal and external audit reviews to the expending and contracts of renovation and maintenances works
   
4. Budget Management:Manage the facility budget effectively, ensuring cost-effective solutions without compromising safety or quality.
   Provide input for budget planning, forecasting, and capital expenditure related to facility management.
   Prepare and submit necessary PR/PO for works required.
   

Qualifications & Experience:

• Diploma or equivalent in either Estate Management, Facility Management, Engineering in Mechanical or Electrical related.
• Proven experience in facility management, with a focus on fire safety.
• Certification as a Fire Safety Manager.
• Strong team-player, with natural ability to interact with all levels of staff.
• Enjoy problem solving and challenging status-quo
• Good interpersonal, project management, stakeholder management

Customer Service Officer responsibilities include responding to customer service inquiries, finding appropriate solutions, and updating customer accounts or services.

Responsibilities

• Being the first point of contact for our clients/guests, candidate act as the fitness club gatekeeper.
• Greet customers warmly and ascertain problem or reason for calling with an enthusiastic attitude.
• Work well with fellow customer service officers and Front of House Manager to ensure exceptionally high standard of service is being delivered.
• To handle cashing duties and account for transactions.
• Create and maintain good and friendly customer relations with members and guests.
• Issuance and recording of equipment and items loaned to members and guests.
• Ensure that the lounge and private room is ready for use when booked and closed after members have vacated the premise.
• Get members to register for upcoming events / competitions.
• Oversee and manage the corporate events at the Karaoke Lounge.
• Positive attitude and team player.
• Night shift 5PM-3AM

Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Kuala Lumpur, Malaysia and Jakarta, Indonesia. We are looking for an individual who are mature and responsible who is able to handle both the studio branch and our valued customers.

Responsibilities

- Receiving members/visitors and assisting with checking in of the Yoga classes

- Attending to phone calls, emails

- Handle bookings, cancellations, and reconfirmation requests from members/visitors

- Collection of payments over the counter and able to use the NETS/VISA and other payment machines

- Admin duties such as Sales tracking reports, handles monthly consumables, late cancellations and No Shows reports etc.. Must be able to use Microsoft Excel.

- All other ad-hoc duties assigned by the Management

- Maintaining studio cleanliness, sanitising mats and props after each class ends. No allergies to disinfectants or any cleaning products

Requirements

- Highly energetic individuals, cheerful personality with a strong interest in the wellness industry

- Professional, strong interpersonal and communication skills

- Must be fully committed and reliable as you will be handling the front desk alone

- Love meeting people and interacting. Not shy and bubbly personality

- Basic computer skills

- Candidates with relevant qualifications, customer service/hospitality background, with experience in handling front desk and admin duties.

Working hours 7am-1pm Mon-Fridays.

Work location: Kovan, Yio Chu Kang Road
Successful candidates will be undergoing training first.