STATEMENT OF PURPOSE

Works with relevant clinical departments to provide assessment and intervention in management for patients care

MAJOR DUTIES AND RESPONSIBILITIES

Specific (100%)

A. Casework

1. Interview/counsel and conduct biopsychosocial and financial assessment of the patient/ resident and recommend intervention plans to the multi-disciplinary team to establish holistic and personalized care plans
2. Participate and present case in multi-disciplinary team/ multi-agency case discussion to formulate common care goals
3. Coordinate with service providers to ensure patients and families receive timely care support after discharge and make post discharge follow-up call to patients/ families when appropriate
4. Provide information and put up application on services/schemes and financial assistance for example, Medifund, Medication Assistance Fund and Remission etc. Make applications for external funding
5. To escalate and handover case management to MSW timely when identify suicide/ family violence/ addiction/ abuse case related
6. Make home visits for care assessment when necessary.
7. Timely documentation of patient's biodata, interviews, telephone calls, payments, and field visits for records
8. Provide and reinforce education, information on patient’s condition if required.

B. Group Work

1. Assist in planning, co-facilitating, monitoring, and evaluating of group work
2. Target and reach out to individuals and/ or groups who may benefit from group work

C. Training and Education

1. Participate in quality improvement projects

D. Programme Development and Implementation

1. Participate in hospital committee and/ or work with community partners/ external agencies to improve the quality of care and services to patients/ residents
2. Assist in the review and implementation of programmes for targeted group of patients/ residents

E. Research

1. Participate and support research data collection/design/analysis
2. Assist to develop abstracts/posters/oral presentations

F. Others

1. Advocate for the protection of patient’s dignity, confidentiality, and rights
2. Actively involved in hospital and department’s initiatives
3. Embrace continuous improvements as our way of life by improving and refining work performance daily. Participate in Kaizen projects.
4. Be a CARE team member in times of civil emergency or mass casualty
5. Any other duties as assigned by Supervisor/ HOD

JOB REQUIREMENTS

(A) Education, Training and Experience

1. Must have attained professional qualifications either in nursing, medicine, or para clinical disciplines
2. Must have prior job experience in either nursing, medicine, or para-clinical disciplines that commensurate with the job
3. Must have at least 5 years working experience in patient related care

ABNORMAL PHYSICAL WORKING CONDITION

1. Health risk of being exposed to infectious diseases
2. May be exposed to patients and visitors with varied mental health states and may have personality issues

Responsibilities

• Ensure compliance with bank Policy and Standards, relevant laws, regulations, controls, and procedures of the Bank
• Perform CDD/KYC/Compliance checks by conducting various Bank's internal searches
• Liaising with the front office, back office and clients on AML/KYC documentary requirements
• Provide advice and support on Compliance duties
• Ad-hoc duties to any work-related tasks as stipulated by the Compliance Manager

Job Purpose:

Attend to maximum number of customer’s incoming calls, email and voicemails with upmost service quality with regards to the company services.

Job Responsibilities & Duties:

• Attend and response to maximum number of incoming calls, email and voicemails with service quality
• Follow-up on all escalated incident
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Generates management reports
• Provides assistance and guidance to junior colleagues
• Perform other duties as assigned

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Call Centre via phone, email, online and digital platform.

Working Hours:

• Able to work staggered office hours on rotation.

To apply please click the Apply buttonor send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

As an Executive in Klareco, you will play an important role in supporting client teams and enabling Klareco to generate excellent results for our communication campaigns.

Your research and support will provide a firm foundation to ensure the smooth delivery and execution of client work and new business pitches. You will be a valued member of the team, contributing ideas and solutions to differentiating our offering in Asia, as well as liaising with other offices.

Duties and Responsibilities

Client Servicing

· Works under guidance to deliver exceptional client service and quality of delivery

· Supports the implementation of the client’s programme

· Participates in client meetings where appropriate

· Starting to take responsibility on work streams

· Plays an active role and shows strong initiative in account support

· Handles media monitoring on assigned accounts

Client Relationships

· Starting to build and maintain client relationships and deputise for more senior members of the team where necessary

Media and Stakeholder Relations

· Demonstrates a keen interest in developing media relationships and is learning to handle reporters

· A growing understanding of relevant stakeholder/media/analyst landscapes and mapping

· Develops interesting and engaging media pitches, under guidance, and successfully places stories with reporters

· Develops and maintains media lists and distributes press materials

· Starting to develop stakeholder contacts

Content

· Creates quality content under guidance

Business Leadership and Support

· A strong pillar of support for account teams and senior team members

· Actively participates in internal initiatives

· Supports marketing initiatives

· Supports work with colleagues across the team

· Active involvement in building processes/templates

· Helps to support the research and admin needs of the team

New Business

· Plays a supporting role in the construction of proposals, including content and logistics

· Produces insightful and analytical research to prepare the senior team for new business meetings, pitches and presentations

Skills, Experience and Behaviors

· Typically, up to 2 or 3 years of experience, ideally in communications or a related industry

· A champion for Klareco who lives out the Klareco values in work and the workplace

· Takes responsibility and leads by example

· A positive outlook, problem solver and solution-finder

· Able to adapt quickly and embrace change

· Entrepreneurial in spirit, self-motivated and creative

· Bold in counsel and brave in decision making

· Takes responsibility and ownership for delivering results

· Embraces diversity of background, ideas and experience

· A guardian of quality and a strong commitment to ensuring excellence

· The skills and confidence to develop and maintain professional relationships

· A growing aptitude for understanding and tackling complex issues

· Creative and innovative in approach

· Effective at influencing and persuading to achieve results

· A strong team player who recognises the importance of collective responsibility in a team

· Able to multi-task and effectively prioritise individual and team workloads

• Exciting Assistant Marketing Communications Manager opportunity within the energy space
• Well-established global organisation
• Exciting growth plans and progression within the role

The Role:

• A market leader in the energy sector is seeking an Assistant Marketing Communications Manager to join their fast-growing organisation. You’ll be supporting the marketing team the enhance the brand within the market as well as supporting on all aspects of events as well as managing corporate branding guidelines across the region.

Requirements:

• Over 5 years of experience in Communications and Digital Marketing, with experience across event management as well as content development.
• Strong command of English (both oral and written) for internal & external communications and engagement
• Proficency in MS Office Suite

EA Personnel No. R2094093

BeathChapman Pte Ltd

Licence no. 16S8112

Administration

• Discharge the duties in an effective and efficient manner.
• Ensure that the payment process is initiated on a timely basis.
• Prepare reconciliation accounts and document supporting that concern Accounts Payable.

Responsibilities

• Ensure that all payment documentations are in accordance to hotel policy & procedure and accurately recorded into the SUN Accounting system.
• Collect and review all documents pertinent to payment preparation (purchase request, purchase order, receiving record, original invoice, etc…), ensuring mathematical accuracy, legitimacy and completeness of the transaction before filing them per supplier’s name, pending for payment.
• Prepare Payable Vouchers, Bank Transfer and initiate payment process in due time.
• Perform all Accounts Payable sub-ledger bookings and to verify that Accounts Payable sub-ledger and General Ledger balances are matching.
• Ensure that on-hand outstanding invoices match with AP ageing report as per the system
• Prepare a monthly payment schedule and ensure the prompt payment preparation accordingly.
• Monitor the issuance of cheques and the safeguard of any unused cheques.
• Post payment voucher and reconcile Ageing report and clear / follow up balance.
• Perform Creditor aging reconciliation with statement of account from supplier
• Prepare cheque run for approval.
• Ad hoc duties as assigned by supervisor

Settlement Officer [1 year contract]

• 5 days, 9am-6pm
• Salary: $3,200 - $3,400
• Address: Jurong East

Job Purpose:

This role is responsible to prepare settlements. Ensure payments are in line with the business contracts and are processed in a timely manner.

Job scope:

• Check and compile documents for Accounts Settlement and issue payment requests.
• Issue accounting notes and prepare Statement of Accounts.
• Check sales and purchase contracts.
• Ensure completeness of deal entry and match against signed contracts for physical trade.
• Perform validation of the trades done against trade incoterms.
• Acknowledge incoming payments from clients swiftly.
• Handle office enquiries on all incoming monies matters.
• Liaise with counterparties to verify payments.
• Liaise with overseas companies to reconcile the accounts.
• Maintain proper filing and accurate documents/records.
• Any other tasks, duties or projects as assigned by the direct manager.

Requirements:

• Diploma in Accountancy or Business Administration.
• At least 2 years of experience in accounting for a commodity trading house.
• Proficient in Microsoft Excel.
• Knowledge of Microsoft Dynamics 365 F&O is an added advantage.

Benefits:

• Completion bonus upon 1 year of contract
• 14 days Annual leave
• Medical & Dental benefits

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Description:

• Ensure the quality of all construction work performed on site are in accordance with the company's QAQC requirement.
• Visit project sites, arrange and conduct QAQC inspections on mainly Structural Works and Architectural Works.
• Assist project teams in the preparation of project specific CONQUAS/Quality Management assessment by BCA with specific contract requirements.
• Ensure workmanship, procedures and method statements are in accordance to specified standards.
• Conduct regular inspections to ensure works are in compliance with method statements & proper sequence of work and in accordance to BCA’s good industry practice.
• Ensure that all project quality records and quality audit plans are maintained.
• Any other duties as assigned.

Job Requirement:

• Candidate must possess Bachelor Degree in relevant discipline.
• Minimum 5 years of experience in procurement preferably construction/ civil engineering industry.
• Must be familiar with safety procedure within the site.
• Have experiences in working in large scale projects.
• Candidate with LTA experience advantage.
• Willing to be based in site.

Responsibilities:

• To assist to liaise and co-ordinate with LTA, authorities, Consultants and stakeholders.
• To ensure risk assessment and safe working procedure are properly executed on site.
• To conduct daily health, safety and environmental inspections, prepare reports and follow up with Project Safety Team.
• Ensure compliance with environmental regulations, develop environmental control plan & liaise with NEA (such as report submission, etc.).
• Proper documentation of all EHS records, certificates, notice and official related EHS correspondence.

Requirement:

• At least 5 years relevant experience in construction for LTA projects.
• NEA registered ECO.
• Able to work independently with minimal supervision.
• Able to ensure compliance with the latest environmental regulations.

Job Responsibilities

1. Answers all incoming/outgoing calls coming through our private branch exchange (PBX) system in a professional and courteous manner.

2. Applies Hotel’s standard verbiage in all guest communications via PBX system.

3. Screens callers to know the purpose of call and transfers to the respective offices or staff accurately.

4. Provides general assistance to callers enquire on Hotel’s products and services in a professional manner.

5. Administers the programming and executing of guests’ wake-up-calls.

6. Ensures that call log entries (e.g. IDD & Assisted Calls) are recorded and updated in a systematic and timely manner.

7. Assists in the dissemination of required information during emergency situation.

8. Updates and maintains Hotel’s telecommunication equipment inventory records.

9. Assists in the coordination of the repair/replacement of Hotel’s telecommunication equipment.

10. Assists in back-end reception administration duties such as releasing of credit card verifications, handling card verification disputes and coordination with UOB Bank on escalation cases etc.

11. Prepares and performs room reservation related administration duties such as room reservation correspondences, non-refundable reservation and no-show reservations.

12. Undertakes other duties as and when requested by the Front Office Management and Hotel Management.

Requirements

1. Fluent in both spoken and written English

2. GCE "O" level or equivalent

3. Knowledge of PMS Opera system is preferred

4. At least 1-2 years in hotel related industry, preferably under Hotel’s room division

[1 year contract]

5 days, 9am-6pm

Salary: $3200-$3400

Address: The Westgate, Jurong East

Job Purpose:

This role is responsible to prepare settlements. Ensure payments are in line with the business contracts and are processed in a timely manner.

Job scope:

• Check and compile documents for Accounts Settlement and issue payment requests.
• Issue accounting notes and prepare Statement of Accounts.
• Check sales and purchase contracts.
• Ensure completeness of deal entry and match against signed contracts for physical trade.
• Perform validation of the trades done against trade incoterms.
• Acknowledge incoming payments from clients swiftly.
• Handle office enquiries on all incoming monies matters.
• Liaise with counterparties to verify payments.
• Liaise with overseas companies to reconcile the accounts.
• Maintain proper filing and accurate documents/records.
• Any other tasks, duties or projects as assigned by the direct manager.

Requirements:

• Diploma in Accountancy or Business Administration.
• At least 2 to 3 years of experience in accounting for a commodity trading house.
• Proficient in Microsoft Excel.
• Knowledge of Microsoft Dynamics 365 F&O is an added advantage.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Job Description - Warehouse Officer

Responsibilities:

• Manage inventory through timely and accurate inventory updates in WMS & ERP on a daily basis
• Daily inbound/outbound delivery schedule arrangement
• Perform stock allocation with FIFO principle for outgoing orders
• Maintain proper inventory control and accuracy (System & Physical) and high standards of cleanliness and housekeeping of warehouse
• Observe safe warehouse practices and security
• Conduct investigation on irregularities such as damages or stock discrepancy and report findings to immediate superior
• Communicate and coordinate operations with other plant personnel and functions
• Perform any other work related functions as deemed necessary and appropriate by immediate superior

Requirements:

• Preferably with 1 year relevant experience in warehouse operations; Suitable candidates with 2 years & above relevant warehouse experience will be considered for a senior role (team lead)
• Forklift license is compulsory, Class 4 license / other applicable certifications are a plus
• Microsoft Dynamics WMS software knowledge will be an advantage
• Must be a responsible and resourceful team player who is able to make sound technical decisions in a fast paced environment
• Good interpersonal, management and problem solving skills
• Ideally with production industry background in the Oil & Gas or related industries
• Fresh graduates with positive attitudes to learn are welcome
• Able to start work immediately or short notice would be an advantage
• Located at Tuas, Jurong

Please indicate on your resume:

• Work Experience
• Current and expected salary
• Date of availability and/or notice period

We regret to inform that only shortlisted candidates will be notified.

Reporting to the CEO of NDCS and as a key member of the Senior Management, you will provide leadership and management direction for the institution’s financial strategy. You will also direct and control the wide spectrum of financial and accounting aspects of the operations in achieving the vision and strategic plans of NDCS. You will partner with key stakeholders in reviewing market trends and provide strategic financial analysis to meet overall financial objectives.

You will work closely with SingHealth group Finance as well as the Ministry of Health on subvention funding, financial modeling, and scenario planning in the review of healthcare policies.

You are also responsible for the financial operations and grant management of NDCS research arm, NDRIS in ensuring governance, compliance with regulations and alignment with cluster’s directions.

You will ensure an efficient and effective financial system to support operations and strategic plans of the Academic Clinical Programme.

Requirements

Degree in Accountancy or equivalent. At least 15 years of relevant experience of which 10 years at management position. Well organized, self-directed and with strong capabilities in systems and process. Member of the Institute of Certified Public Accountants of Singapore.

KeyResponsibilities/Duties

• Work closely with the Safety department and operations team to develop, implement, maintain and improve WSHE Management Systems.
• Conduct regular inspections to ensure all site activities are carried out in accordance to MOM safety requirements and all workers comply with safety regulations
• Perform safety audits and inspection of worksites to identify and correct potential hazards, and to ensure safety regulation compliance Identify and recommend best practices and continuous improvement initiatives to reduce ECO risks, raise safety awareness, and improve safe work practices
• Responsible for accident reporting and investigations including near misses and any industrial disease contracted in the project
• Identify environmental issues and recommend measures to rectify the irregularities
• All other ad-hoc duties as assigned

Requirements

• Good knowledge of WSH Act and other WSH related
• At least 5 years relevant experience in the construction industry

Responsibilities:

• Responsible for co-leading and supporting PI in managing the full life cycle of R&D projects, from scoping, initiation, planning, executing through to completion:

- establish communication plans, build project schedules, milestones and deliverables.

- manage project risk, scope, budget, resources, schedule and KPIs

- interact and communicate with internal and external stakeholders

- track project progress against milestones and budget

- prepare reports to management and grantors

- ensure that projects adhere to established policies, guidelines, standards, and methodologies.

• Support the implementation and maintenance of the Project Management Information System (A*PS)
• Project Management related SOP writing and development

Other Responsibilities:

• Other ad-hoc duties and assignments as may be assigned by Reporting Officer/Director

Job Requirements:

• Minimum of Bachelor of Science in Biomedical Sciences, Biochemistry, Life Sciences, Microbiology, Molecular Biology, Infectious Diseases, Immunology or related field as above
• At least 3 years of working experience preferably in the medtech, healthcare, or biomedical industry
• Strong background in Microbiology, Molecular Biology, Biochemistry, Genetics and Genomics
• Experience with project management, developing and implementing project plans preferred.
• Demonstrable experience of developing and maintaining key project documentation to a high standard
• Knowledge and competence in industry engagement and intellectual property would be advantageous
• Highly motivated and able to work independently
• Strong analytical, technical, and problem-solving skills
• Team player with good interpersonal skills
• Good spoken and written communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Responsibilities

• Perform KYC due diligence for new and existing corporate clients on a timely basis
• Review information and documentation in respect of AML/KYC/CDD process to ensure relevance and completeness of KYC information
• Review client profiles prior to account opening and ensure compliance with MAS Notice 626 guidelines and relevant regulations
• Analyze AML risks associated with the client from a technical perspective, identify and escalate potential risks/ operational issues accordingly
• Provide advisory on AML matters and conduct AML-related training
• Any work required to be carried out for holding the above Position in the Department subject to business needs, internal policies and procedures
• Review and clearance of alerts, eg. Alerts relating to sanctions, adverse news

Requirements

• Recognised bachelor degree or above , preferably in Business
• At least 2 years of relevant experience in handling KYC periodic reviews of corporate entity customers
• Strong communication skills
• Sound knowledge and understanding of the regulatory landscape in Singapore
• Sound process review/risk assessment skills with an understanding of risks and impacts in the banking environment
• Ability to multi-task and meet deadlines against a high volume work schedule

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R22106437 (TEOH KAI HUI)

Job Details:

• Working Location: Tanjong Pagar
• Working Hours: Office Hour (must be willing to commit to weekends)
• Basic + transport allowance + AWS + VB

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to Concession related matters, Filing of claims for customer, Point to point enquiries from customer , Technical issue, Perform out bound calls to customers who leave callback, etc
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Job Description

Incentive package:

• Base salary + Additional 12 times Increment chance in a year if you have top performance
• Office Nearby mrt ( Telok Ayer/Raffles Place)
• Medical Benefits
• Phone allowance, Computer Allowance, Atire Allowance

Working hours: 9am-6pm, Monday to Friday. Enjoy extra OT pay. Challenging and easy-going Environment, meet and serve High Net Worth clients.

Job Responsibilities:

• Assist frontline sales consultant for document check/preparation.
• Providing customized services (paperwork ) for our clients
• Assist in preparing and submitting application documents/immigration documents for our clients.
• Communicate regularly with clients in great manner to help smooth the process.
• Accompany clients in local field trips-Explore more clients need and search for more related programs.
• Guiding and ensuring the team achieves the clients' target
• Programme marketing through different social platform(Facebook, wechat, etc.)

Requirements:

• Minimum Diploma/Degree
• Able to multi-task, as well as, work in a fast paced & collaborative environment
• Quick thinking and resourceful to deal with the volatile nature of job
• Excellent communication, interpersonal and cross functional stakeholder management skills
• Good planning and organisational skills
• Company does not support any working pass application for the time being

Additional:

• Mon-Fri. Full-time, 40 hours per week.
• 12 chances of salary increment per year for basic pay staff.
• High chances for internal jobs transfer and promotion.

We don't accept any recruitment agency.

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their team, with the goal of further developing the already high-performing team. They are located in the North.

Responsibility:

• Assist with customer inquiries and fees.
• Follow up on emails and confirm appointments.
• Promote gas appliances and partnerships.
• Any administrative tasks that’s assigned.

Requirements:

• Minimum O level qualification.
• Proficient in spoken and written English.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

You will contribute to the development and execution of Communications and Engagement strategies to:

i. Proactively shape public perception of Singapore’s healthcare system;

ii. Engage stakeholders on healthcare policies; and

iii. More effectively champion better health, better care, and better life for Singaporeans.

• In this role, you will support the team in online sentiment analysis and reporting across digital platforms.
• You will monitor and assess traction and public reactions towards key news, help generate data and prepare weekly reports.
• You will also be involved in research and data analytics projects, including drawing up survey questionnaires and discussion guides, analysing findings, and presenting reports.
• Part of the work also involves leveraging information to better formulate communications strategies and shape messaging for important initiatives.
• You will also support the team in project management work, such as facilitating meetings, liaising with colleagues and partners, taking notes, and any other necessary follow-up.

Requirements:

• Singaporean
• University degree, preferably in a related field such as Mass Communications, Public Health, Arts and Social Sciences
• Relevant work experience in communications, research or healthcare will be an advantage
• Proficient in written and spoken English
• Familiar with social media, and comfortable with collaborative online work tools and apps such as Zooms/ Teams

Other information:

• Salary: $3800
• Working days: Mon - Fri (office hours)
• Contract: 6 months
• Location: Outram Park

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Job Description:

WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the company. This position is made for those who like to be on the field and constantly in the heat of the action!

Responsibilities:

• Respond to IT incidents and requests at your main office and during visits to offices in the region where you are located.
• If necessary, transfer requests and incidents to a more specialized level of support.
• Identify and document recurring problems and make recommendations for corrective measures, as well as participate in their implementation when possible.
• Collaborate with the various administrators and analysts (server, network, security, etc.) to ensure the resolution of complex incidents and the maintenance of infrastructure equipment.
• Develop collaborative relationships with office managers to better understand their IT challenges and work with your IT leader to address these needs as effectively as possible.
• Participate in office deployment, relocation and renovation projects.
• Monitor, report and contribute to the resolution of problems related to shared IT services (audio/video, printers, Wi-Fi, cabling, networking, etc.).
• Preparation and replacement of computer workstations when the local group responsible for the preparation of this equipment cannot respond within the required time.
• Maintain the inventory of IT assets in the CMDB rigorously.
• If necessary, help resolve IT incidents remotely.
• If necessary, assist on day-to-day IT procurement requests for all hardware and software for the assigned office.
• Participate in computer performance testing, report and documentation.
• Guide and train the users on best practices whenever possible and needed.
• Develop collaborative relationships with end users to personalize and improve the service.
• Lead IT induction sessions with a group of new employees to explain where they can find support resources and how to use our systems.
• Maintain and improve the IT work desk, stockroom, etc.
• Contribute to the documentation of IT incident resolution processes.
• Participate in the development of long-term strategies and planning for the future needs of IT services.
• Any other assigned tasks.

Experience:

• A very strong desire to serve and help users.
• A marked interest and a great curiosity towards information technologies.
• Able to communicate clearly orally and in writing. English and one local Asian language (Any additional language capability would be an advantage)
• Know how to manage priorities and customer expectations.
• 2 to 5 years of experience as a level 2 support technician.

Education:

• Degree or certificate in computer science or other computer-related discipline.
• A+, Network Plus or Help Desk Institute certification.
• Proficiency in Microsoft Office 365 and common office tools/software
• Knowledge of ServiceNow.
• Knowledge of ITIL processes.

What the role is:

You can look forward to a challenging career which involves investigations into complaints/reports of Personal Data Protection / Do Not Call breaches and abuse. As part of your responsibilities, you will conduct investigations, inspections, technical and forensic examinations, audits and assessments of an organisation’s personal data protection practices. You are required to liaise with organisations such as audit firms, financial institutions, telecommunication operators, law firms, as well as government and quasi-government agencies to ensure that the personal data of consumers in Singapore remains protected.

If you have what it takes to build Singapore’s digital future with us, we are looking for an Assistant Manager / Manager for the role of Investigation Officer!

What you will be working on:

• Investigate data breach incidents

• Prepare report and recommendation on data breach incidents

• Ensure timely closure of cases within stipulated time

• Perform Duty Officer role to attend to walk-in queries/complaints

• Assist in reviewing/developing relevant enforcement policies and work processes, SOPs and guidelines and their successful implementation

What we are looking for:

• At least 2-3 Years of investigation/enforcement work experience

• Possess positive attitude and meticulous

• Good analytical skills in interpreting situations/reports

• Good writing, communication and interpersonal skills

• Good knowledge in IT will be an added advantage

The position offered will be commensurate with experience.

Only shortlisted applicants will be notified.

#LI-BR1

IMDA is spearheading Singapore’s drive to be a world leading Digital Economy. We want to empower our companies and workforce with digital technologies and enable Singapore to be a leading Digital Economy globally.

We are looking for a Research Engineer (AI Red Teaming) to research and translate trust related topics, such as trustworthy AI and privacy-preserving technologies. The role is part of the Labs division, a part of our Business and Technology Group, which focuses on prototyping and experimenting emerging technologies that engenders trust and espouse the values of fairness, safety, and privacy in digital technologies.

Why Join Us?

One of our success stories is AI Verify, it is an AI governance testing framework and software toolkit that validates the performance of AI systems against a set of internationally recognised principles. As a Research Engineer (AI Red Teaming), you will play a pivotal role in elevating Singapore's position in AI governance testing. Your work will focus on advancing trust technologies to Technology Readiness Levels 5 to 7, contributing significantly to Singapore's digital future.

If you have a passion to contribute to the development of fairer and safer AI for all, we welcome you to join us on our journey as we architect Singapore’s digital future!

What You Will Be Working On

• Conduct research and develop proof of concepts in trust technologies, such as trustworthy AI (e.g., AI red teaming on generative AI) and privacy-preserving technologies.
• Develop Proof-of-Concept tools and develop novel techniques to evaluate and assess safety of AI systems, including writing detailed technical documentation.
• Work closely with the product managers, data scientists and engineers to design and develop minimum viable products on trust-related products.
• Write thought leadership articles, including blogs and papers, on our research in trust technologies to educate and raise the overall competency in emerging areas of trust technologies. Engage in demonstrations, presentations, and knowledge-sharing sessions on trust technologies.
• Establish connections with global partners and researchers to stay updated on the latest trends, enhancing Singapore's influence in this domain, and representing IMDA at international research forums.

What We Are Looking For

• A minimum of 5 years of proven experience in one of more of the following three areas:
  • Artificial Intelligence (AI) or trustworthy AI,
  • Privacy preserving technologies,
  • Cybersecurity.
• Experience in translating or commercializing emerging technologies.
• An excellent understanding of challenges and limitations in areas such as AI robustness, privacy, AI safety, and fairness.
• A passion for hands-on, innovative work, and the ability to rapidly prototype solutions for complex problems.

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