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· Manage day to day restaurant operations, and ensure a positive outlet image

· Coordinating front and back of the house operations for smooth delivery of services

· Training / coaching of new and current staff on customer service best practices

· Managing staff training, schedules and work performance

· Organize and supervise shifts

· Respond promptly to customer complaints, suggest solutions to resolve complaints

· Ensure compliance with safety and sanitation regulations

· Control operations cost and identify measures to cut wastages

· Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

· Preparing of reports

· Analyze and forecast sales figures to maximize profits

· Strong leadership, motivational and people skills

· Acute financial management skills

Qualifications & Requirements

· Diploma in Hospitality, Retail Management or related field

· Proven work experience as Restaurant Manager / Hospitality Manager

· Strong leadership skills

· Excellent communication skills

· Financial Management skills

· Customer service oriented

· Mandarin and English speaking is a must. (Because we serve Chinese cuisine)

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff.

· Control operational costs and identify measures to cut waste

· Min3 yrs experience in F&B Manager Role

• Oversee daily restaurant operations to ensure all activities run smoothly and efficiently, including opening and closing procedures.
• Manage and schedule staff shifts, considering peak times and special events, to maintain optimal service levels without overstaffing.
• Train new hires on restaurant policies, customer service standards, and operational procedures to ensure a consistent dining experience.
• Monitor inventory levels of food supplies and kitchen materials, placing orders as necessary to avoid shortages or excess.
• Resolve customer complaints regarding food quality or service to maintain a positive dining experience and uphold the restaurant’s reputation.
• Enforce health and safety regulations, conducting regular inspections to ensure the dining area and kitchen comply with local laws and standards.
• Coordinate with the kitchen staff to manage the timing of meal preparation, ensuring food comes out simultaneously and at the correct temperature.
• Implement marketing and promotional strategies, such as special events or discounts, to attract new customers and retain regulars.

Staff Scheduling: Allocating shifts efficiently to match the restaurant’s operational demands during busy periods requires a detailed approach. It involves considering each staff member’s availability and expertise to ensure smooth operations, directly influencing customer satisfaction and team morale. Adjustments may need to be made on the fly to tackle unforeseen challenges or capitalize on sudden opportunities.

Inventory Management: Keeping stock levels in perfect balance to meet customer demand without excess is critical. Conducting regular audits, employing precise forecasting, and maintaining open lines of communication with suppliers and kitchen staff are necessary to adjust orders, optimize costs, and reduce waste.

Customer Service Excellence: Handling guest complaints and inquiries with promptness, empathy, and effective solutions can transform negative experiences into positive outcomes. Anticipating customer needs and providing personalized service that goes beyond expectations helps build loyalty, enhances the dining experience, and encourages repeat visits.

Conflict Resolution: Addressing disputes among staff or with customers while remaining calm and professional ensures the dining atmosphere stays enjoyable for everyone. Quick and diplomatic resolution of issues keeps the operational flow uninterrupted.

Sales Forecasting: Predicting guest numbers and spending patterns enables optimization of staffing and inventory, balancing operational efficiency with customer satisfaction. Adjusting marketing strategies and menu offerings in anticipation of demand drives revenue growth and improves the dining experience.

A Restaurant Floor Manager operates in a dynamic, fast-paced environment, primarily within the dining area and kitchen of a restaurant. Their workspace is the restaurant itself, where they oversee staff, manage customer service, and ensure the dining experience meets the establishment’s standards. They utilize various tools, from reservation software to communication devices, to coordinate activities on the floor.

Work hours for a floor manager can be long and often include evenings, weekends, and holidays, reflecting the restaurant’s operating hours. The dress code tends to be formal or semi-formal, aligning with the restaurant’s ambiance.

The social environment is highly interactive, involving constant communication with both staff and customers. This role demands a high level of emotional intelligence to manage the diverse needs and sometimes high-stress situations that can arise. Opportunities for professional development are present, with the potential for advancement to higher management positions or specialized roles within larger restaurant chains. Technology plays a significant role in streamlining operations, from scheduling to inventory management.

Despite the demanding hours, many find the work rewarding due to the direct impact on customer satisfaction and the camaraderie developed within the team.

The Human Resources Manager is a strategic partner responsible for overseeing all aspects of the HR function at Aurora Health. This position plays a critical role in talent acquisition, employee relations, performance management, and compliance with labor laws and company policies. The HR Manager will lead a team and collaborate with various departments to create a positive and productive work environment.

Key Responsibilities:

1. Talent Acquisition and Recruitment:Oversee the recruitment process, including job postings, resume screening, interviewing, and candidate selection.
Develop and implement effective onboarding programs to ensure new employees are integrated seamlessly.

2. Employee Relations and Engagement:Act as a liaison between management and employees, addressing employee concerns, conflicts, and grievances in a timely and effective manner.
Foster a positive work environment through employee engagement initiatives, team-building activities, and recognition programs.

3. Performance Management:Develop and administer performance appraisal processes, providing guidance to managers on setting clear performance goals and providing constructive feedback.
Identify and implement strategies to improve employee performance and productivity.

4. Training and Development:Identify training needs and coordinate the design and delivery of training programs to enhance employee skills and knowledge.
Promote a culture of continuous learning and development.

5. Compliance and Policy Implementation:Ensure compliance with all relevant labor laws, regulations, and company policies.
Develop, update, and communicate HR policies and procedures to employees and management.

6. Benefits Administration:Administer employee benefits programs, including health insurance, retirement plans, and other benefits.
Assist employees with benefits-related inquiries and facilitate open enrollment processes.

7. HR Metrics and Reporting:Compile and analyze HR data, including turnover rates, retention, and demographics, to inform strategic decision-making.
Generate regular reports for senior management on HR key performance indicators (KPIs).

8. Legal Compliance and Risk Management:Stay current with labor laws and regulations to ensure the organization's compliance.
Mitigate legal risks by implementing effective HR policies and practices.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred).
• 2 years of progressive experience in human resources management.
• Strong knowledge of employment laws, regulations, and best practices.
• Excellent communication, interpersonal, and conflict-resolution skills.
• HR certification (e.g., PHR, SPHR) preferred.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities :

• To organize and control site meetings with the sub-contractors & suppliers.
• Coordinate the access with SMRT for works.
• In charge of all the planning, and execution of the replacement works.
• Approve all the submitted survey reports.
• In charge of all the Handback Engineer
• To check the sufficiency of information for construction.
• To liaise with the client and consultant regarding discrepancy of drawings and specifications
• To issue Request for Information (RFI) to the client and operator for asking the information for construction.
• To identify and propose effective construction methods to enhance productivity and quality of the works at reduced costs.
• To control material wastages.
• To plan and organize daily site activities.
• To inform the quantity surveyor for any possible variation orders.
• To collect and control engineering information and data from the client and in-house technical staff.
• To monitor and ensure that the NCR items are promptly responded with remedial proposals for the Engineer acceptance before implementation, joint inspection after the rectification is done and finally close-out of the NCR.

Requirements:

• Minimum 8 years of engineering experience with a recognized degree in either Civil/Mechanical/Railway Engineering of which, at least 5 years of experience in managing construction team for railway projects of similar scale
• Proven technical, engineering and managerial experience and be conversant with all relevant rules, regulations, codes of practice and Company Standards
• Working knowledge and understanding of competence requirements for technical engineering railway safety critical works
• Personal Track Safety Certificate

The candidate must be well verse with ground improvement related works. Good communication skill that able to communicate with clients, main contractor and also the site staff. The candidate will be must able to work on site and familiar with construction site requirement. Able to handle and solve the issue that arise.

Property and Asset Management

What this job involves:

Being the glue that binds

Working as part of a team and assisting the headquarters portfolio managers, you’ll play a key role in our delivery of quality property management services to clients. You’ll drive initiatives that help improve our capabilities in achieving the highest service levels expected by our clients. You’ll achieve such an outcome by building strong relationships not only with your team members, but also with the property’s council members and residents.

Beating the daily grind

You’ll plan the daily operations and ensure the general maintenance of the condominium. Preparing and implementing an emergency/crisis management plan will also be part of handling the operations. Handling daily operations should be in compliance with the relevant building statutory requirements.

Creating an operation rhythm

In this role, you’ll ensure that your team gets through the daily grind of managing condominium properties. Particularly, you’ll be on top of the planning to achieve optimal daily operations—from the basic stuff to the nitty gritty details such as emergency/crisis management plan preparation and rollout. While all these sound like routine on the surface, getting everything in compliance with the relevant building statutory requirements should keep things exciting.

Going into the details

You’ll keep all details in check, specifically in terms of budget and financial transactions. You need to be on the lookout for the vendors’ intention to renew their contracts, as well as ensure proper delivery of all their invoices and insurance. You’ll have to be as accurate as possible as you may have to discuss such details during monthly council and annual general meetings.

Sound like you? To apply, you need to be:

If you’re a residential property management professional, with at least three to five years’ experience, come talk to us. We’re keen to know more about you. It’s also helpful if you have a working knowledge of condominium management software and a knack for keeping up with the latest tools of the trade. You should also have the capability to deal with an up-tempo work environment, where you can put your strong business, marketing, and management sense into great use.

An active, team-oriented leader

Do you have what it takes to build a strong and flexible team? Can you embed strong work ethics in people’s values, while at the same time keeping them well trained and motivated? If your answer is yes, then you might be the one we are looking for.

A critical thinker with consummate communications skills

You must be a problem solver who can get your message across. Additionally, having effective interpersonal skills will help you make sure everyone understands what needs done exactly. You must be level-headed during difficult times, and flexible and capable enough to carry your team through. You’re one who never gets tired of learning, as you need such an attitude to adjust in a fast-paced work environment.

What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Job Description

• Manage and coordinate the overall use of BIM for project.
• Lead and/or assist in the creation of BIM deliverables such as BIM Execution Plans, Clash Detection Reports, BIM Quality Control Plans, BIM Design Review Procedures, Construction Sequencing (4D) and Cost Estimating (5D).
• Coordinate and collaborate on project wide BIM related matters with client and interfacing contractors and ensure design process and submissions comply with specifications and requirements
• Regular update and report on all BIM related activities’ progress and status to the SO.
• Verify and rectify all BIM related challenges and issues in the project.
• Oversee and manage all BIM Software to be used in the project, and to rectify issues relating to BIM Software.

Requirements

• Min Diploma/Degree in Engineering with relevant working experience in Construction industry.
• Have about 5 years of relevant experience in the implementation and management of CAD and 3D models.
• Have a comprehensive knowledge of related BIM technologies.
• Have BIM coordination or BIM management experience in a design, engineering or construction firm for a large project.
• Shall be expert in the BIM Authoring Tools.
• Ability to prioritize tasks well and has good presentation/communication skills.

Key Job Responsibilities:

· Startup scouting and outreach

· Startup incubation and acceleration program operation

· Public event planning and execution

· Startup performance tracking and relationship management

· Accountable for marketing contribution to business results and marketing ROI.

· Accountable for ecosystem contribution to business results and financial ROI.

Business Skills:

· Experienced in working with Startups and enterprise clients

· Experienced in digital, Cloud and B2B industry.

· Consulting, project management and business development experience is a bonus.

· Campaign Planning: applied skill in proper implementation of the marketing and project management matrix, Utilization of value propositions to develop key messages, Alignment of target audience to prioritize offering/solution focus area, Development and selection of assets align to sales cycle stages.

· Campaign Execution: applied skill in proper execution of marketing campaigns/tactics in support of the program plan, Business Controls including managing budgets and cost control, Adjusting campaigns/tactics based on root cause analysis, Pipeline management including nurturing and progression

· Agency/Vendor Management: applied ability to proper manage, direct, and work as a team with agency and vendor partners.

· Management System: demonstrated knowledge of the marketing management system and utilization of standard reporting to provide quarterly updates regarding business performance

Primary Qualifications:

· BA/BS or equivalent is required

· 2 - 5+years consulting, project management experience and Bachelor’s degree in Marketing and Communications, IT, or finance.

· Ambitious and goal oriented, self-motivated.

· Experience in venture capital firms, consulting firms, startup accelerator is preferred.

· Ability to influence multiple stakeholders and lead cross-functional projects across categories and departments

· Ability to manage multiple tasks in a deadline-driven environment

· Extremely attention to detail and able to work with ambiguity.

· Excellent Knowledge of Excel/PPT.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Develop annual & quarterly Integrated Marketing Plan based on Geo/Vertical business requirement, work out Campaign Assets and tracking country’s performance.
• Executes campaigns and supporting tactical activities (e.g. physical event, digital marketing, webinar, telemarketing), monitors and tracking marketing KPIs, and takes corrective action, to drive and co-operation with cross functional teams to boost brand awareness and drive business growth.
• Accountable for marketing contribution to business results and marketing ROI.
• Market insight: Conduct market research to identify customer needs, market trends, and competitors’ activities; to use data insights to adjust marketing strategies.
• Campaign Planning: applied skill in the proper implementation of the marketing mix, Utilization of value propositions to develop key messages, Alignment of target audience to prioritized offering/solution focus area, Development and selection of assets aligned to sales cycle stage.
• Campaign Execution: applied skill in the proper execution of campaigns/tactics in support of the program plan, Business Controls including managing budgets and controlling costs, adjusting campaigns/tactics based root cause analysis, Pipeline management including nurturing and progression.
• Agency/Vendor Management: applied ability to proper manage, direct, and team with agency and vendor partners.
• Management System / digitalization: demonstrated knowledge of the marketing management system and utilization of reporting/other digital tool to provide quarterly updates regarding business performance.

Requirements:

• At least 5 years of working experiences in creating and executing marketing strategies to promote the company’s ICT products and services.
• At least bachelor degree in any relevant major.
• Minimum 5 years of marketing experience in ICT industry.
• Ability to influence multiple stakeholders and lead cross-functional projects across categories and departments.
• Knowledge on the ICT related products and domain (such as wireless domain).
• Ability to manage multiple tasks in a deadline-driven environment.
• Excellent Knowledge of Excel/PPT and interested in design and video production.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Reporting to Director

Monitor centre services by external operator.

Strategies, Create, Plan and organize the curriculum and programmes for the centre.

Manage the deployment, professional development and well-being of staff.

Manage the day to day performance of the Centre Operations to deliver a best in class service, meeting or exceeding all KPIs and within budget.

Set the strategy for the development of the centres, staying abreast of new practices and technologies, ensuring that we gain and maintain recognition for the quality of customer service.

Lead, inspire and co-ordinate the contact centre management team at all levels to create motivated and engaged colleagues.

Be responsible for the end to end customer contact processes and associated customer experience, supporting cross company initiatives to drive improvements, improve efficiency and reduce complaints.

Responsible for the recruitment, training, induction and coaching strategy across the centres

Work closely with teacher/manager in Training delivery teams. Taking responsibility for the ongoing development all levels of centre colleagues.

Reviewing and defining clearly all centre roles, any required shift and candidate profiles required across the contact centre operation

Lead an effective resource planning team, ensuring that resource is fully utilized and any contact demand is effectively covered.

Applying best practice, develop continuous improvement plans and make recommendations based upon the employee and customer insight.

Develop plans and offer insight and knowledge to the organization on the use of new tools and technologies; Telephony, CRM and WFM to create a cost effective operation consistently achieving contact handling .

Act as the Voice of the Customer, championing change and improvements across the customer experience, drive change and influence future change/projects to support and achieve improvements in the customer experience.

Deliver cost efficiencies and increased in Customer Satisfaction Scores.

Enhance the quality of customer interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met across all interactions.

Responsible for student recruitment drive; sales and marketing of the centres to meet or exceed the KPI .

About This Role

As the GM, you will lead financial planning and analysis across Singapore, providing key insights and strategies to senior leadership. You’ll manage sales and margin forecasting, resource allocation, and monitor business performance to align with financial goals. Additionally, you’ll lead a team of finance professionals, working across functions to optimize investment decisions in areas such as store development, marketing, IT infrastructure, and customer engagement.

Key Responsibilities

Lead GM activities for Singapore, including sales and gross margin forecasting.

Partner with cross-functional teams on investment decisions

Identify risks and opportunities in business performance and market conditions.

Monitor and analyze key financial metrics to ensure alignment with company goals.

Oversee inventory management and optimize turnover, setting OTB (open-to-buy) budgets.

Serve as a strategic advisor to the leadership team, supporting financial decision-making.

Requirements

10+ years of GM experience.

Demonstrated ability to manage and lead a team across multiple locations.

Proficiency in financial systems (e.g., PBCS, CORA, RPAS) and advanced Excel skills.

Strong analytical, problem-solving, and communication skills.

Fluency in English is required

Ability to adapt to changing business environments and priorities.

Academic requirements: Bachelor's degree and above

Salary: 14000 - 16000

The Human Resources Manager is a strategic partner responsible for overseeing all aspects of the HR function at Aurora Health. This position plays a critical role in talent acquisition, employee relations, performance management, and compliance with labor laws and company policies. The HR Manager will lead a team and collaborate with various departments to create a positive and productive work environment.

Key Responsibilities:

1. Talent Acquisition and Recruitment:Oversee the recruitment process, including job postings, resume screening, interviewing, and candidate selection.
Develop and implement effective onboarding programs to ensure new employees are integrated seamlessly.

2. Employee Relations and Engagement:Act as a liaison between management and employees, addressing employee concerns, conflicts, and grievances in a timely and effective manner.
Foster a positive work environment through employee engagement initiatives, team-building activities, and recognition programs.

3. Performance Management:Develop and administer performance appraisal processes, providing guidance to managers on setting clear performance goals and providing constructive feedback.
Identify and implement strategies to improve employee performance and productivity.

4. Training and Development:Identify training needs and coordinate the design and delivery of training programs to enhance employee skills and knowledge.
Promote a culture of continuous learning and development.

5. Compliance and Policy Implementation:Ensure compliance with all relevant labor laws, regulations, and company policies.
Develop, update, and communicate HR policies and procedures to employees and management.

6. Benefits Administration:Administer employee benefits programs, including health insurance, retirement plans, and other benefits.
Assist employees with benefits-related inquiries and facilitate open enrollment processes.

7. HR Metrics and Reporting:Compile and analyze HR data, including turnover rates, retention, and demographics, to inform strategic decision-making.
Generate regular reports for senior management on HR key performance indicators (KPIs).

8. Legal Compliance and Risk Management:Stay current with labor laws and regulations to ensure the organization's compliance.
Mitigate legal risks by implementing effective HR policies and practices.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred).
• 2 years of progressive experience in human resources management.
• Strong knowledge of employment laws, regulations, and best practices.
• Excellent communication, interpersonal, and conflict-resolution skills.
• HR certification (e.g., PHR, SPHR) preferred.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Description:

• Your core duty involves direct practice and will include casework, counselling and therapeutic group work to patients and family members.
• You will work closely with multidisciplinary professionals, participate in ward rounds and organize case conferences to pursue holistic care for patients.
• You will participate in practice research and development of clinical social work.

Requirements:

• Min. Degree in Social Work
• No exp needed - training provided
• Min 2 to 4 years of social worker experience for senior role

Govt Hospital / Community Hospital / Hospice / intellectual disabled home

Office hours, Mon to Fri

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• Basic up to $4,000 + Comm + Transport + Mobile + Performance bonus year end
• 8.30am to 6pm | 18 days annual leave
• B2B sales experience any industry

Job responsibilities:

• Revenue Generation: Generate and meet assigned revenue targets.
• Client Prospecting: Actively seek potential clients through methods such as cold calls, networking, and broker collaborations.
• Client Due Diligence: Perform due diligence on client profiles, conduct reviews, and tailor financial solutions to meet customer needs.
• Client Relationship: Cultivate and maintain positive relationships with both new and existing clients.
• Credit Reporting: Generate credit reports for clients.
• Contract Administration: Collaborate with various stakeholders to ensure smooth and accurate contract generation and administration.
• Client Liaison: Serve as the primary contact point for clients, addressing matters related to payment terms, business situations, and payment deferment.

Requirements:

• Education: A degree, diploma, or equivalent qualification.
• Market Understanding: Strong comprehension of customer and market dynamics, along with their requirements.
• Client Engagement: Ability to easily interact and engage with others to generate potential business leads.
• Innovative Thinking: Possess out-of-the-box thinking to identify new business opportunities and penetrate new accounts.
• Results-Oriented: Proven track record of performance and capable of working independently.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Tay Shiong Luan | EA Personnel No.: R23115166

Job Description & Requirements

• A cleaning operations manager is responsible for managing operations and existing client relationship

• Oversee management of resources on project sites, directing and monitor business operations

• Perform site visits whenever necessary and builds relationship with client

• Coordinate with cleaning executive/ cleaning team and client to ensure quality service delivery

• Developing and implementing training, recruitment, and management activities.

• Oversee and manage inventory, equipment and maintenance schedule

• Manage and prepare for contracts with existing and potential clients

• Manage and review operational incidents, if any.

• Develop and review work procedures and ensure quality service delivery

• Assist and supervise in general office cleaning duties and periodical cleaning duties (If required)

REQUIREMENTS

• Required to work on weekends (6 Days work week)

• Require to travel to multiple sites within Singapore

• Able to multitask and perform in a fast pace environment

• Responsive and approachable, with strong communication skills

• Can work independently

• Strong organizational skills

The Sales Manager will be responsible for developing and implementing effective sales strategies to drive revenue growth for FaithWorks Enterprise. This role will involve managing a team of sales representatives, building strong customer relationships, and overseeing the entire sales process from lead generation to closing deals.

Key Responsibilities:

• Develop and execute comprehensive sales plans and strategies aligned with company goals.
• Recruit, train, and manage a high-performing sales team.
• Motivate and coach sales representatives to achieve individual and team sales targets.
• Identify and develop new business opportunities through market research and networking.
• Build and maintain strong relationships with customers and partners.
• Negotiate contracts and close deals effectively.
• Analyze sales data and performance metrics to identify areas for improvement.
• Provide leadership and guidance to the sales team.

Required Qualifications:

• Bachelor's degree in Sales, Marketing, or a related field.
• Proven track record of success in sales management.
• Strong leadership and interpersonal skills.
• Excellent communication and negotiation abilities.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficiency in sales and CRM software.

Preferred Qualifications:

• Experience preferred.
• Proven ability to build and manage high-performing sales teams.
• Experience in building and maintaining strong relationships with customers and partners.

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)

Working Location: Central

Salary Package: Up to $8.5k

Employment Type: Contract

We are seeking an experienced Service Delivery Manager who will be responsible for managing the ICT infrastructure aspects of various projects from initiation to implementation.

Key Responsibilities:

• Collaborate with stakeholders across the organization to understand business and application requirements, and design infrastructure solutions accordingly.
• Develop and manage budgets for infrastructure projects, ensuring cost-effective solutions and oversee maintenance contracts, negotiating terms with vendors to ensure value for money.
• Lead the planning, deployment, and support of application infrastructure, including Microsoft Windows, SQL Server clustering, and VMware virtualization (vSAN).
• Coordinate the integration of AWS and Azure Cloud services (IaaS, SaaS, PaaS) into the organization’s infrastructure.
• Ensure all infrastructure projects adhere to public/government standards
• Oversee daily operations and support for application infrastructure

Requirements:

• Degree/Diploma in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of relevant working experience in ICT infrastructure operations.
• Hands-on experience with AWS and Azure Cloud services, including IaaS, SaaS, and PaaS is an added advantage.
• Experience in public/government sector is an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)

Working Location: Central

Salary Package: Up to $8.5k

Employment Type: Contract

We are seeking a skilled Desktop Infrastructure Manager to deliver enterprise-level end-user computing services to Public Service agencies.

Key Responsibilities:

• Deliver and maintain reliable desktop services across Public Service agencies.
• Address issues, changes, and improvements with the support of outsourced service providers.
• Plan and implement new initiatives to enhance end-point technologies.
• Manage projects to standardize desktop services, improving efficiency and satisfaction.
• Work with team leaders and service providers to ensure high-quality service delivery.

Requirements:

• Degree in Computer Science, IT, or related field.
• Minimum 5 years in enterprise-level ICT infrastructure for end-point services.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Functional skills:

· At least 5 years’ experience with IT skills in SAP, ERP, M365 and Infrastructure related principles.

· Experience with planning skills, project development and program management

· Deep understanding of industry best practices and standards in Project Management

· Extensive knowledge and experience to manage different range of project types and complex business initiatives and change programs

· Ability to prioritize project tasks and provide input to organization business and budget planning

· Experience in managing and motivating project team members and project managers

· Capability to provide timely, accurate and relevant project portfolio reporting, to track project benefits realization and lessons learnt activities for continual improvements

Behavioral skills:

· Thinks Strategically - Ability to define challenging goals for own unit based on thorough analysis of future opportunities, aligned to Seatrium’s strategic goals

· Drives Innovation - Ability to challenge self and others to adopt best practices and foster creative thinking

· Leads Courageously - Ability to strive for breakthrough results by actively championing initiatives and encouraging others to challenge the status quo

· Learning Agility - Ability to proactively identify and participate in challenging situations that will create learning and development opportunities

· Focus on Customer - Ability to maintain deep and far reaching relationships with key SCM stakeholders, as well as demonstrates market knowledge and industry expertise to be seen as a trusted advisor

· Drives Results - Ability to set stretched goals and targets and secure buy-in from team to achieve these

· Influences and Collaborates - Ability to draw upon a wide range of influencing strategies to get things done

· Develops People - Ability to contribute to the development of the talent pipeline, especially in business critical areas to ensure business continuity

· Cultural Sensitivity - Ability to carefully consider how to approach an issue or situation given the diversity of the team and cultures involved

IT Project Management Strategy and Planning

· Engages with senior management, coordinating with Head of Product Lines and Heads of Yards to identify opportunities for business improvements as well as to contribute to the organizational business and budget planning.

· Develops project management methodology and best practices, overseeing the adaptation and implementation to establish IT project management framework to support overall SCM objectives

· Manages the development of project management policies and procedures in the organization, ensuring clear and consistent approach is in place, where project risks are managed to the acceptable level

· Manages the administration of project submissions and approvals through the agreed prioritization and approval process, maintaining the pipeline for the approved projects

· Collates qualitative and quantitative information on IT project performance in the preparation and generation of project milestone reports for internal management purposes