Manager, Compensation and Benefits (C&B)

SUMMARY OF THE ROLE

The Manager will develop competitive and cost-efficient programs that will enhance employee retention and talent attraction; and function as Subject Matter Expert to compensation and benefits related policies/ programs.

JOB RESPONSIBILITIES

• Develop and implement compensation and benefits programs, policies and procedures, align with company’s overall strategy and objectives
• Conduct market research and analysis periodically to ensure that the compensation and benefits programs are competitive and attractive to existing and potential employees and to ensure competitiveness and compliance with legal requirements.
• Oversee the design, implementation, and administration of employee benefits such as health insurance, retirement plans, and wellness programs.
• Establish frameworks to evaluate job roles, determine appropriate salary ranges, and ensure internal equity.
• Handle employee grievances related to compensation, conduct salary negotiations, and resolve disputes
• Support annual/ad-hoc salary & benchmarking, allowances and benefit review for multiple entities, including computation of increments and bonuses for different groups of staff and coordinate with the payroll personnel to ensure accurate and timely payments.
• Support the team lead in overseeing the administration of employee group insurance schemes and benefits and works with broker / consultant to follow up on insurance renewal matters.
• Provide guidance and support to various stakeholders on all compensation and benefits related matters.
• Educate employees about compensation and benefits programs, address inquiries, and provide guidance on policies and procedures.

JOB REQUIREMENTS

Education Requirements:

• Job-related bachelor’s degree

Other requirements/qualities required for the job:

• Candidate with experience in Compensation & Benefits will be preferred
• Ability to work within tight deadlines and engage stakeholders and partners from all levels
• Excellent skills in MS Office (particularly Word, Excel, PowerPoint)
• Highly numerate, meticulous and possess good analytical and problem-solving skills
• Aptitude to work in a fast-paced, changing environment and deal with ambiguity

Years of Experience:

At least 8 years of C&B experience which includes managing the Annual Salary Review cycle for Annual Increments and Performance Bonus

This position is based in Singapore.

Hioki is a leading company in the field of electrical measuring instruments, dedicated to providing high-quality products and services to our customers worldwide. We are committed to innovation, sustainability, and excellence in everything we do. Our mission is to contribute to a sustainable society by developing products that help our customers achieve their goals efficiently and effectively.

In today's world of drastic change, there is a need for product managers who can create market-driven businesses and create indispensable products.

Our focus markets are Power Utility company, Datacenter, Battery, EV, Energy management, Semiconductor, and electronic component industries.

Job Responsibilities:

You are responsible for one or two categories of HIOKI products:

• To plan new products or product upgrades
• To manage projects for new product development
• To manage the entire product lifecycle

Your goal will be to ensure timely launches, achieve first-year sales and profitability targets, and maintain sales and profitability throughout the product's lifecycle.

Job Requirements:

• Product Manager with strong skills and experience in electrical measurement for semiconductor development and manufacutring.
• Minimum qualification of Bachleor degree in technical, analystical or related fields.
• Requires 7 + years of total experience, preferably in test instrument product management.
• Experience in driving long-term strategy and business outcome ownership for key initiatives.
• Strategic Thinking: Ability to develop a clear product vision, align it with business goals, and create strategies for achieving them.
• Market Understanding: Strong comprehension of market trends, customer needs, and competitive landscapes to make informed product decisions.
• Product Development Knowledge: Understanding of product lifecycle, development processes, and methodologies like Agile or Scrum.
• Project Management: Ability to manage multiple projects, prioritize tasks, and meet deadlines in a dynamic environment.
• Communication Skills: Clear and concise communication to align cross-functional teams, articulate the product vision, and collaborate effectively.
• Analytical Skills: Ability to interpret data, metrics, and user feedback to make data-driven decisions and continuously improve the product.
• Leadership and Influence: Capacity to lead without direct authority, motivate teams, and drive them toward a shared vision.
• Technical Aptitude: Basic understanding of the technical aspects of the product.
• Problem-solving: Proficiency in identifying challenges, finding solutions, and adapting to changes quickly.
• Customer-Centric Mindset: Keeping the customer at the forefront of decision-making, understanding their pain points, and striving to create value for them.
• Financial Acumen: Understanding budgeting, pricing strategies, and the financial aspects of product development and management.

Job Description
Responsibilities:
Control & maintain the safe and smooth progress of building work
Supervise & coordinate the activities at project site
Ensure the deadline for completing work is met and within budget
Requirements:
Diploma, Advanced/Higher/Graduate Diploma in Building Management or equivalent is better
Minimum 3-Years Site Experience
Candidates with long time working experience will be considered for Site Manager position prior
Good communicate skills
Other duties assigned by Director

Job Description

Responsibilities

• Provide contract management, bid management and post contract management support.
• Manage the sales, bid support team and senior management representatives to meet the customers RFP requirements correctly.
• Analyze and advise on the solution, delivery, 3rd party, legal and finance risks associated with the bid accurately.
• Obtain the relevant internal management approvals in the tight RFP timelines.
• Review end to end tender proposal submissions, customer and 3rd party agreements for signing.
• Troubleshoot and lead the sales and bid support teams to find the correct solutions to bid problems.
• Reduce the losses caused by poorly drafted commercial legal terms (e.g. poorly drafted scope, financial mechanisms, party responsibilities and obligations, service credit mechanisms, etc).
• Reduce the losses caused by giving away important commercial legal positions through poor contract negotiations.
• Improve the governance and compliance of EBG bid and contract management (including carrying out audits).
• Negotiate and draft complicated ICT and telco deals and combined ICT / Telco deals.

Requirements

• Minimum 7 years of experiences in drafting and negotiating complex:Customer contracts (e.g. RFP’s, RFQ’s, quotations, ITQ’s, MOU’s, letters of intent, NDA’s, etc); and
  3rd party contracts (e.g. reseller, partner, teaming, subcontracts, SOW’s, MSA’s, etc).
  
• Degree qualified (if in Law, Contract Management, Business or equivalent a bonus)
• Minimum 5 years of experiences in managing complex tender bids and third party back to back contract negotiations
• Experiences in the Telco and ICT industries
• Good communicator with excellent oral and written communication skills
• Strong collaboration and ability to work with both senior leadership as well as operational and working level executives

Job Responsibilities

• Lead, manage, and motivate a team of Salesmen to achieve sales targets.

• Establish clear sales goals and objectives for the team, ensuring alignment with the company's overall targets.

• Regularly assess the performance of salesmen, providing feedback, guidance, and support to help them achieve their targets.

• Provide training and development opportunities to salesmen to enhance their skills and improve sales performance.

• Achieve a monthly sales target of 30 new cars, with both new and used cars contributing to the goal.

• Oversee the management of sales leads, ensuring timely follow-up and conversion of leads into sales.

• Assist salesmen in negotiating deals and closing sales to meet or exceed sales targets.

• Manage the sales department's budget, ensuring expenses are controlled and financial targets are met.

• Prepare and present regular sales reports to senior management, highlighting performance against targets, trends, and areas for improvement.

• Conduct market research and analysis to identify opportunities, threats, and trends in the new and used car markets.

Job Requirements:

• More than 10 years in the relevant field is required

• Strong leadership and team management skills, with the ability to motivate and guide a sales team.

• Proven track record in sales in the automotive industry, with strong negotiation and closing skills.

• Excellent customer service skills, with the ability to handle customer inquiries and resolve issues effectively.

• Strong analytical skills to assess market trends, sales performance, and financial data.

• Excellent verbal and written communication skills, with the ability to present information clearly and persuasively.

• Strong organizational and time management skills, with the ability to manage multiple tasks and priorities effectively.

• Possessing a valid Singapore driving license is preferred

Sales & Marketing:

• Develop and execute strategic sales and marketing plans to maximize revenue and profitability across diverse markets.
• Identify and cultivate strong relationships with key customers, ensuring their needs are met and exceeded.
• Proactively seek out and secure new business opportunities within the poultry industry.
• Gain a thorough understanding of customer requirements and challenges to offer tailored poultry product solutions.
• Deliver compelling sales presentations that highlight the unique value proposition of our products.
• Negotiate and finalize sales contracts, consistently achieving and surpassing assigned targets.

Customer Service & Support:

• Cultivate lasting relationships with existing clients, providing exceptional service and support.
• Promptly address customer inquiries and concerns,demonstrating a commitment to their satisfaction.
• Proactively identify and resolve potential stock issues to prevent wastage or product unavailability

Market Intelligence & Strategy:

• Stay abreast of industry trends, competitive landscape, and emerging technologies.
• Leverage market insights to adapt sales strategies and identify untapped growth opportunities.
• Participate in industry events, trade shows, and networking opportunities to expand our market reach.

Collaboration & Reporting:

• Collaborate closely with marketing, production, and logistics teams to ensure a seamless customer experience.
• Prepare accurate sales reports, forecasts, and analyses to inform business decisions and strategic planning.

Requirements:

• Minimum of 3 years of proven experience in F&B foodservice sales, with a strong background in the poultry industry.
• Exceptional communication, interpersonal, and negotiation skills in both English and Chinese.
• Demonstrated ability to build and nurture relationships with key stakeholders.
• In-depth knowledge of the poultry industry, including products, applications, and market trends.
• Self-motivated, results-oriented, and adaptable to a fast-paced environment.
• Strong time management, organizational, and problem-solving skills.
• Proficiency in Microsoft Office Suite.
• Willingness to travel for client meetings and industry events.

Job Summary:

• 5 days work
• Location: East (Nearby MRT)
• Basic up to $5500
• MNC | Construction Industry

Job Scope:

• Oversee the full cycle of HR and administrative operations.
• Develop and implement HR strategies aligned with company objectives.
• Review and update HR policies for compliance with labor laws and industry standards.
• Manage the end-to-end recruitment process, including job postings, interviews, and candidate selection.
• Create talent acquisition strategies to attract top candidates and facilitate onboarding.
• Handle employee relations, addressing grievances, disciplinary actions, and conflict resolution.
• Implement and manage performance management systems, ensuring regular appraisals and employee development.
• Process work pass applications, renewals, and cancellations for foreign employees, ensuring compliance with regulations.
• Oversee payroll processes, benefits administration, and leave management.
• Review and recommend salary structures, bonuses, and incentive schemes.
• Identify employee training needs and develop programs to enhance skills and competencies.
• Organize internal and external training programs to support career growth.
• Manage office operations, including lease agreements, facility maintenance, and vendor relationships.
• Ensure a productive office environment that complies with safety regulations.
• Ensure compliance with labor laws, health and safety standards, and internal policies.
• Prepare and present HR reports on workforce trends, turnover rates, and key metrics to senior management.
• Perform any ad hoc duties as assigned.

Job Requirement:

• Diploma / Degree in HR related studies
• Ability to work independently for all functions related to HR
• Professional HR certification (e.g., SHRM, CIPD) is an advantage.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Trance Teu (R1988522)

SNEF Lab (a SNEF think-tank) of Policy Division

You must have an interest in labour policies to support SNEF lab’s research and sense-making work to drive SNEF’s efforts in developing and promoting progressive workplace practices, enhance labour market flexibility and advance tripartism. Your responsibilities include:

• Sense-make and analyse strategic labour policies or recommendations to address issues faced by employers or specific groups of employees in the labour market identified through the research or forecast of labour trends.
• Monitor and interpret global and local trends, as well as socioeconomic data of the labour markets, with a view of creating novel upstream policy solutions through labour policies.
• Study and develop models to project and explain future national manpower scenarios, intelligence, and other driving forces and critical uncertainties shaping Singapore’s economic and manpower environment through partnerships with academic institutions, tripartite partners and government agencies.
• Design and conduct research and analysis to evaluate and forecast employers’ position on identified labour guidelines and regulations.
• Adopt methodologies to enhance policy development and stakeholders’ engagement.

Job Requirements

Bachelor’s degree in Economics, Social Sciences (political science, sociology, organisation psychology, etc) or other related disciplines. An interest in international labour and experience in planning regional/ international events is a plus.

You must

• Possess good written, presentation and verbal communication skills
• Be proficient in applications such as PowerPoint, Word, and Excel, Tableau/ PowerBI, Canva, etc
• Versatile and resourceful and strong in stakeholders’ management
• Have a strategic and growth mindset, meticulous and have a keen eye to details
• Have at least 5 years of relevant experience

To be considered for the Assistant Director position, you should have supervisory experience and be able to provide peer leadership. Your title will be commensurate with your work and supervisory experience.

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Job Description:

Join our Digital & IT (IT Support and Infrastructure) team to administer and enhance our IT systems. Enjoy a stable work environment with a small team that is friendly, helpful, and encourages a healthy work-life balance. You will manage our IT infrastructure, provide technical support, and ensure system security, along with administering Microsoft 365 services for our end users.

Key Responsibilities:

• Microsoft 365: Manage M365 services like Exchange, SharePoint, Entra and Intune.
• Infrastructure Management: Maintain Windows servers, networks, switches and other hardware.
• Installation & Configuration: Set up and maintain IT equipment and software.
• Technical Support: Troubleshoot and resolve hardware and software issues.
• System Security: Monitor performance and ensure IT system security.
• Network Security: Manage FortiGate Firewall for network security.
• Vendor Liaison: Coordinate with external vendors and handle IT procurement.
• Documentation: Maintain IT process and procedure documentation.
• Project Participation: Support IT projects and initiatives.

Qualifications:

• Degree or diploma in Information Technology, Computer Engineering, or a related field, or relevant industry certifications, or relevant working experience.
• Good understanding of IT support and infrastructure management.

Experience Levels:
We welcome candidates at all experience levels—from entry-level to senior and lead. Salary will be commensurate with your experience and qualifications.

If you seek a stable and supportive work environment, apply now to join our friendly and helpful team!

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Responsibilities

• Supervise the progress of M&E works on site.
• Coordination of sub-contractor's M&E work and ensuring the work is on schedule.
• Ensure M&E works are carried out according to specifications / drawings for Electrical, ACMV, Plumbing, Sanitary & Fire protection etc.
• Ensure contractor comply with all necessary standards, code of practice and safety regulations.

Requirements

• Degree/Diploma in Mechanical Engineering recognised by Singapore Professional Engineers Board (PEB) in Civil Engineering or equivalent with 3 to 5 years of working experience in the construction industry.
• Required Skill(s): Autocad, Microsoft Office
• Class 3 License preferred

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Responsibilities:

• Managing the design and coordination of a team of M&E coordinators, Engineers, and BIM modellers.
• Liaise with consultants on matters relating to all M&E works.
• Participate in technical meetings and site meetings.
• To assess and resolve any technical or site issues related to M&E drawings and M&E work with consultants and subcontractors
• On-site supervision of work progress
• Maintaining schedules and coordinating the work of subcontractors.
• Assist in finalising accounts of MYE Sub-contractors.

Requirements:

• Degree or Diploma in Engineering or Construction related degree
• At least eight (8) years of relevant experience as M&E Manager in large scale projects is an advantage
• Highly motivated, independent, initiative and responsible.
• Great communication and interpersonal skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society.

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

GENERAL SUMMARY
The Admin and Finance Executive is responsible for administrative and finance duties, providing support to SRSF as well as supporting HCSA central corporate service functions. Administrative responsibilities include supporting tenancy administration, receptionist and office.
The Admin and Finance Executive will also be responsible for supporting the central Finance function of HCSA Corporate Services at SRSF, integrating into existing processes and systems in the areas of Accounts Payable, Accounts Receivable, General Ledger, preparing accurate financial and management accounting reports to HDB according to the accounting standards and related statutory and other regulatory requirements in Singapore.

DUTIES AND RESPONSIBILITIES

Finance

1. Process all payments to HDB and other suppliers and vendors in a timely manner

2. Prepare and submit in a timely manner, accurate payment claims to funder and to monitor receipt of payment due to HCSA

3. Reconcile and ensure that payment made to HCSA is accurate based on number of live Tenancy Agreements or any other agreed-upon basis per Contract

4. Collection of rent and other fees from Authorised Tenants/Authorised Occupiers and follow-up with debt-collection

5. Banking and tracking of bank deposits

6. Ensure financial data are updated and recorded in a timely manner using HCSA Finance Management System

7. Contribute to the preparation of monthly income and expenditure statements/reports

8. Support audit exercises by preparing and providing all contracts and agreements, AP/AR documentation etc.

Tenancy Administration

9. Provide administrative support for the management of tenancies including preparation of new tenancy agreements, process renewals and terminations of tenancies

Receptionist and Office

10. Support reception duties, visitors’ management

11. Answer calls from the public and provide accurate, satisfactory answers to queries and concerns, escalating to the appropriate personnel for attention and follow-up where necessary

12. Ensure proper filing, documentation and data entry as required

13. First point of contact for feedback received through various channels (e.g. e-form, feedback box etc); disseminate for follow-up to the relevant personnel.

14. Sort and distribute incoming mail (tenants’ mail will be sorted and distributed by Operations Executive)

15. To manage office inventory, track and monitor office inventory to ensure office functionality, and to order such supplies when needed

16. Serve as point of contact between HCSA HQ and SRSF and provide administrative support at SRSF for central Corporate Office functions

Secretarial and Administrative Functions

17. Purchase and maintain the necessary insurance for the operations of the facility (excluding staff insurance which will be covered by central HR function)

18. Assist to prepare and submit reports to HDB when necessary, such as feedback reports, incident reports etc.

Others

19. Any other duties assigned by supervisor from time to time

QUALIFICATIONS

Education And Experience

1. Minimum Diploma in Finance/Accountancy

2. Minimum 2 years’ relevant working experience

3. Knowledge in using Finance Management System

4. Proficient in data visualization, data analysis computer applications

Salary commensurate with experience. Venue of Work: Yio Chu Kang

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society.

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

GENERAL SUMMARY

The Manager, Administration and Operations is to ensure smooth day-to-day operations of the Single Room Shared Facilities (SRSF) project, ensuring safety and security of the house with a user-centric perspective. This role oversees all administrative, residential and operational aspects of the programme.

This role oversees all administrative, residential and operational aspects of the programme including supervision of staff, workmen and any other personnel deployed directly or indirectly through HCSA for the execution of Services at Site, attending to, addressing and reporting feedback, issues, conflict or grievances of the Authorised Tenants/Authorised Occupiers.

ROLES & RESPONSIBILITIES

Oversee day to day safety and security functions

1. Supervise staff, workmen and any other personnel deployed directly or indirectly through HCSA for the execution of Services at Site

2. Supervise handling day to day general queries from the residents and visitors of SRSF

3. Plan, implement, supervise and review security access control systems; address potential and actual security issues through recommendation, implementation and review of action plans

4. Plan, supervise and review the implementation of emergency response and crisis management plans

5. Oversee the implementation of supervision, room inspection and oversight of Authorised Tenants/Authorised Occupiers to ensure their safety and overall well-being

6. Develop, review and oversee the enforcement of facility rules, management of disciplinary issues and incidents

7. Ensure proper documentation and timely submission of reports

8. Ensure compliance with Risk Management Plan, Pandemic Plan and Emergency Response Plan, conduct regular reviews and make recommendations for adjustment when necessary

9. Manage communication amongst HCSA staff, sub-contractors and Housing Development Board-appointed (HDB) Facilities Management Company

Maintenance of SRSF

1. Oversee all housekeeping and maintenance related matters, including key press, store, stock take, room and facility inspection, cleaning of common areas and refuse collection as well as coordinating with internal stakeholders and external contractors and vendors for necessary maintenance repairs

2. Oversee regular maintenance check and shelter inspection are conducted to maintain effective operation, cleanliness and hygiene of facility

3. Oversee regular facility inspection and security check to maintain effective operation, safety and security of the facility in the night

User-centric Service Delivery

1. Oversee the provision of residential support related to facility operations as assigned (administrative and operational)

2. Admission support – Assist in the admission and orientation of new SRSF residents

3. Promote neighbourliness – Provide guidance, support and mediation, working collaboratively with other teams, to uplift the residents to achieve stability, self-reliance and social mobility

4. Programme support – Assist in logistical matters for effective functioning of facility and activities facilitation

5. Ensure proper handover and follow-up from night security guards (HDB Facilities Management)

6. Ensure effective and efficient utilisation of facilities including common activities rooms/areas, kitchens, and other recreation rooms

7. Attend to feedback and report on their status to HDB

IT Support

1. Oversee IT support in operation and administrative work for the effective functioning of shelter

Staff Management

1. Responsible for manpower resource planning and allocation for the Residential (operational) team

2. Guide, train and supervise staff in executing of roles and responsibilities

3. Oversee performance management for the operations team to achieve Key Purpose Indicators

4. Manage disciplinary and human resource related issues with guidance from PCO (HR) and ensuring compliance to policy and legislation

5. Advocate for diversity and an inclusive organizational culture

Stakeholder relationships

1. Collaborate with other teams in fulfilling global objectives of the programme

2. Manage communications and feedback from stakeholders and team members

Others

1. Any other duties assigned by supervisor from time to time

QUALIFICATIONS

Education And Experience

1. Minimum Bachelor Degree in social sciences, business or management and/or diploma or certificate level qualification in social work, counseling or psychology

2. Minimum 8 years’ relevant working experience with at least 5 years in management / leadership positions

3. Good organization and planning skills

4. May be required to work on weekends or at night should there be unforeseen circumstances

5. Knowledge of relevant social issues such as homelessness and poverty preferred

6. Demonstrate proficiency in digital tools for data visualisation, data analysis, report-writing and presentation

Other Requirements

1. Able to work flexible hours

2. Able to take initiative to identify areas of responsibilities

3. Sense of safety and emergency

4. Good interpersonal and communication skill

5. Effective and strong team player

6. Knowledge of correctional and addictions work preferred

Salary commensurate with experience.

Venue of Work: Yio Chu Kang

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society.

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

GENERAL SUMMARY

The Operations Executive plays a critical role in creating a positive and safe living environment for Authorised Tenants/Authorised Occupiers towards global objectives of assisting said individuals to build stability, self-reliance and social mobility.
The Operations Executive does this through management of Authorised Tenants / Authorised Occupiers, management and maintenance of the facilities, attending to security and safety issues as well as conflict, incidents and accidents.

DUTIES AND RESPONSIBILITIES

Authorised Tenants/Authorised Occupiers Management

1. Welcome new residents and assist with the check-in/out process

2. Address residents'/clients’ inquiries, concerns and feedback promptly, referring and/or escalating through the appropriate channels where necessary

3. Assist to organize and coordinate resident activities and events to promote a sense of community

4. Maintain clear and open communication with residents, staff, and management, facilitating empowerment of Authorised Tenants/Authorised Occupiers to advocate for themselves in a respectful manner, mindful of the broader community, working towards global objectives of SRSF

5. Keep residents informed about important updates, events, and policies through various communication channels such as bulletin boards, messaging applications, townhalls/community meetings

6. Process, facilitate and execute evictions if necessary (subject to HDB’s approval and initiated only as a last resort)

Facility Management

7. Perform inspections of maintenance and cleanliness of facilities, including common areas and individual rooms in compliance with schedule required by HDB

8. Coordinate and schedule routine maintenance, repairs, and cleaning services

9. Ensure compliance with safety and security regulations

10. Work together with HDB-appointed Facilities Management company to ensure smooth operations of SRSF, escalating through the appropriate channels where necessary

Security and Safety

11. Enforce security protocols, including access control and visitor policies

12. Address potential and actual security issues through recommendation and implementation of action plans

13. Respond to emergency and mitigate situations

14. Address safety hazards and highlight to Administrative & Operations Manager

15. Comply with Risk Management Plan, Pandemic Plan and Emergency Plans

Conflict Resolution and Incident/Accident Management

16. Mediate conflicts among residents and address behavioural issues in a fair and respectful manner, escalating complex cases to Social Work team when necessary

17. Ensure a peaceful living environment by setting and enforcing dormitory rules and policies

18. Manage all incidents/accidents according to SOPs, prepare and submit the necessary reports to the relevant personnel

Administrative Duties

19. Manage SRSF records and documentation, including Authorised Tenants/Authorised Occupier records, incident reports, and maintenance logs

20. Email and telephone correspondence with clients and residents

21. Keep records of dormitory occupancy, maintenance requests, and resident feedback and provide reports to Administrative & Operations Manager

22. Mail management – sorting and distribution of Authorised Tenants/Authorised Occupiers’ mail

QUALIFICATIONS

Education And Experience

1. Minimum Bachelor Degree in social sciences, business or management and/or diploma or certificate level qualification in social work, counseling or psychology

2. Minimum 8 years’ relevant working experience with at least 5 years in management/leadership positions

3. Good organization and planning skills

4. May be required to work on weekends or at night should there be unforeseen circumstances

5. Knowledge of relevant social issues such as homelessness and poverty preferred

6. Demonstrate proficiency in digital tools for data visualisation, data analysis, report-writing and presentation

Other Requirements (if any)

1. Able to work flexible hours

2. Able to take initiative to identify areas of responsibilities

3. Sense of safety and emergency

4. Good interpersonal and communication skill

5. Effective and strong team player

6. Knowledge of correctional and addictions work preferred

Work Arrangement - Full -time; Permanent

Workplace - Yio Chu Kang

Salary commensurate with experience

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

1. Over-all in-charge for Planning and Site Operation

2. Ensures all company’s ISO, safety, environment policy and procedures are complied with.

3. Liaise with Client, Authorities, Consultant, QS, Purchasing and Subcontractors

4. To monitor and chase Authorities submission & approval for Structure, Architectural and M&E.

5. Chair progress meeting and presentation to Client and Consultants.

6. Monitor & Comply to Master Programme and create micro schedules for all work trades.

7. Closely monitoring of site progress and to resolve whatever site obstruction to expedite works.

8. Monitor Coordinators & Engineers and ensure all communication will transmit to all parties (Architectural, Structural & M&E – staff & subcontractors)

9. Monitor and chase Contract Department to award subcontractor works

10. Monitor and chase Materials sample submission for all trades to consultant / client approval.

11. Monitor and assist Coordinator & Engineer to Prepare Method Statement for approval.

12. To assist Coordinator and Engineer for preparation of required Mock Up unit.

13. Ensure that all information is distributed to all site staff, sub-contractors, suppliers and all other trades involve in the project.

14. Correspondences to Consultants, Subcontracts and HQ.

15. Maintains and ensure all testing requirements and records are in place.

16. Ensures all discrepancies are resolved with the consultants in the shortest time required.

17. Monitor daily activity report from respective site staff

18. Liaise with, Structure Engineer, Architectural Coordinator and M&E Engineer for daily progress of work to ensure meet the target schedule of the Project completion.

19. Performs daily site inspection to ensure work progress is align to the schedule.

20. Performs daily inspection to ensure safety provision on site.

21. To ensure all safety documents are in place to get ready for any Authority Inspection.

22. Performs daily site inspection to resolve site problems with the structure Engineer, Architectural Coordinator, M&E Engineer & Site Supervisors.

23. Accompanies Consultants and Client for any site inspection if neccesary

24. Monitor all site works to ensure they follow according to contract and specifications.

25. Conducts site meetings as and when required in regard to site issues.

26. Inspect works carried out by subcontractors are in-accord with approved trade demonstration

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society.

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

GENERAL SUMMARY
The Residential General Manager of the Single Room Shared Facilities Project (SRSF) is responsible for the overall strategic direction of the programme/project, as well as the operational aspects of the programme. He/she is also responsible for critical communication with key stakeholders, in particular, the Housing Development Board, and asset management partner(s), ensuring compliance with project requirements and driving service outcomes. The Head of SRSF will also be responsible for managing the budget of the programme/project.

ROLES & RESPONSBILITIES

Leadership & Strategy

1. Provide leadership to develop and maintain capability for Single Room Shared Facilities (SRSF) Programme/Project to provide high quality of service deliver to meet the objective of the programme

2. Design/develop strategy and implement programme to meet the Key Transformative Objectives in accordance to HCSA’s SRSF service model to facilitate transformation and empowerment to break the cycle of poverty and disadvantage

Fidelity, Compliance and Governance

1. Oversee and manage SRSF to ensure all KPIs stipulated by Funding Agency and Service Agreement are met in the areas of operating the Facility and rendering assistance to residents

2. Set, review and evaluate targets, objectives, outcomes and outputs of the SRSF on a regular basis. This includes the use of data and knowledge collected from CRM if implemented

3. Plan and manage the budget of the SRSF and follow proper accounting principles and guidance from Corporate Office

4. Establish, review and ensure compliance with Risk Management Plan, Pandemic Plan and Emergency Response Plan

5. Provide accurate and timely regular and ad hoc reports and updates to relevant stakeholders, for example HDB, on the progress of the clients, as well as operational matters where relevant

6. Supervise the preparation and timely submission of monthly reports, incident reports, and any other reports as may be required by relevant skateholders

User-centric Service Delivery

1. Provide leadership over the day to day operations of the SRSF, and ensure that the safety and welfare of the clients are taken care of. This includes development and review standard operating procedures (SOP) to ensure effective and efficient operation of the programme

2. Ensure that services are provided in such a way as to promote neighbourliness, and that social support uplifts residents to achieve stability, self-reliance and social mobility

3. Provide oversight on the progress of intake and referral to ensure that clients are referred to the appropriate services in a timely manner

4. Advocate for relevant social issues pertinent to users served by SRSF

People Management & Stakeholder Relationships

1. Ensure that all staff are well trained and abide by the HCSA’s philosophy, mission, objectives, and operating principles in carrying out their duties. This includes ensuring that staff resources are adequate and skillset matched to promote efficient and effective service delivery

2. Manage staff-staff and staff-client relationships, and mediate any issues that may arise

3. Collaborate with other teams in fulfilling global objectives of the programme

4. Manage communications and feedback from stakeholders and team members

5. Build collaborative working relationships with partnering agencies including HDB Zone/Branch representatives, Grassroots Organisations and other agencies on ground issues and activities

Others

1. Any other duties assigned by supervisor from time to time

QUALIFICATIONS

Education and Experience

1. Minimum Bachelor Degree qualification in social sciences, business or management with Certification or Diploma in social work, counseling or psychology

2. Minimum 10 years’ working experience with at least 8 years in leadership positions

3. Digitally fluent, familiarity with digital tools for data visualization, data analysis, report-writing and presentation

4. Good understanding of relevant social issues such as poverty, homelessness

5. Relevant experience in operational management of a residential facility

6. Good interpersonal relationships and management of stakeholder relationships

Salary commensurate with experience.

Venue of Work: Yio Chu Kang

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society.

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

GENERAL SUMMARY

The Senior Social Worker is a full-time social worker who implements activities and interventions as directed by the Residential General Manager and conducts referral services with the support of social work team. He / she manages social and behavioural issues, mediates disputes and facilitates the building of positive relationships within the community. He / she provides guidance and support to social work team.

ROLES & RESPONSBILITIES

Case Management

1. Intake – interview and allocate residents to suitable rooms based on their profile

2. Referral – link residents up with the appropriate services (government, community, private etc) to support global objectives of building stability and self-reliance and working towards home ownership where possible)

3. Provide or broker access to needed support such as legal aid, physical and mental health and well-being

4. Engagement, assessment, intervention (referral) and follow-up of Authorised Tenants / Authorised Occupiers receiving social support through various means including conducting home visits to residential units

5. Support Authorised Tenants / Authorised Occupiers in securing permanent/long-term employment through partnerships with employment agencies, organisation or participation in job fairs etc.

6. Discharge planning and exit interviewsincluding preparing residents for eviction (subject to approval by Housing Development Board (HDB) and initiated only as a last resort) and working with relevant social agencies / MSF (Ministry of Social & Family) for shelter accommodation for residents before eviction

7. Record keeping, documentation and data entry

Administration and Facilitation of programmes

1. Organise and facilitate programmes to build Authorised Tenants / Authorised Occupiers’ stability, self-reliance and social mobility – e.g. community empowerment and townhall meetings, art and creative expression, community gardens, life skills workshops etc

2. Advocacy for relevant social issues pertinent to users served by Single-Room-Shared-Facilities (SRSF) including initiating and participating in research endeavours

Conflict Resolution

1. Attend immediately to and resolve escalated disputes between Authorised Tenants / Occupiers including making the necessary referrals to other service providers where necessary. To update Administrative & Operations Office for their documentation including action taken and recommendations

Management of Opportunities for Volunteerism

1. Facilitate volunteer initiatives within the SRSF community

2. Encourage Authorised Tenants / Authorised Occupiers to participate in local volunteering, fostering a sense of purpose and contribution

Audit

1. Monitor progress against relevant KPIs as required by funder and other stakeholders

2. Plan, implement and review processes to meet the achievement of KPIs and MSRs as required by funders

3. Ensure proper documentation is maintained, updated and reviewed on a regular basis for audit

Stakeholder relationships

1. Collaborate with other teams in fulfilling global objectives of the programme

2. Manage communications and feedback from stakeholders and team members

3. Build collaborative working relationships with partnering agencies

QUALIFICATIONS

Education And Experience

1. Bachelor’s Degree in Social Work

2. Digitally fluent; familiar with digital tools for basic data visualization, basic data analysis, report-writing and presentation

3. Knowledge of relevant social issues such as homelessness, poverty preferred

Other Requirements

1. May need to work in evenings / weekends (working hours until 9pm on 2 nights as required by HDB), applies to Ops Team as well

Salary commensurate with experience.

Venue of Work: Yio Chu Kang

· Manage construction site access activities and progress independently

· Able to understand structural drawing, specifications and requirements

· Supervise works, co-ordinate with client's representatives

· Supervise and lead a team of workers and sub-contractor to perform on site work

· Resolve design site problems encountered during the construction period

· Oversee quality control and safety and health matters on site.

· Ensure works are carried out safely and WSHE regulations are complied with.

· Ensure that proper housekeeping is maintained at all location at all time.

· Other ad-hoc tasks as assigned by the Immediate Supervisor/ Management.

Roles & Responsibilities

• Lead and manage OS teams, ensuring efficient operations, high-quality service delivery and effectively prioritizing tasks to achieve goals under tight deadlines.
• Manage the OS contract portfolio to ensure alignment with corporate policies.
• Spearhead tender/contract review exercises for Workplace Services.
• Plan and execute key initiatives and projects to enhance the workplace experience and boost employee productivity.

Job Requirements

• Degree holder, preferably in business administration or logistics management.
• Preferably with 5 years of diverse work experience with at least 2 years in a managerial role within a large organization.
• Good interpersonal skills, including written and spoken communication.
• Proficient in MS Office and G Suite.
• Detailed, organised, and able to work independently.
• Resourceful, self-motivated, and able to multitask.

What this job involves:

Being the leader in property management, you are the account lead for the assigned property management team.

• Direct and oversee on-site team & drive profitable P&L
• Plan and organize execution of tasks contracted by providing guidance/advice to clients to exceed their expectations on all service levels
• Oversee the overall client relationship management & advisory on property management matters
• Attend client meetings not limited to Council & AFMs
• Support client pitches and transition work
• Execute initiatives & programmes as directed
• You will mentor your team and ensure that you provide your clients with the highest standard of services

Sounds like you? To apply you need to be:

• A Diploma / Degree in Estate Management, Building Services, Engineering or equivalent
• Strong interpersonal and leadership skills
• Excellent communication and negotiation skills
• High in integrity
• Strong client focus and able to maintain a high level of service delivery
• Experience in MCST environment and well-verse in statute (BMSMA) will be an added advantage