Job Responsibilities:

• To deploy and provide professional services (includes but not limited to implementation and upgrading of Cybersecurity products, managing customers and timeline) to customers on the products that Netpoleon distributes.
• To provide workable (or alternative) solution(s) based on customer’s requirement.
• To conduct product training for our customers/partners and internal peers/department.
• To be able to carry out installation and configuration by reading product manual.
• To obtain technical certification for products or technologies if applicable.
• As a subject matter expert, assist in providing domain knowledge and technical skills transfer of the products or solutions to our maintenance team to support our customers when required.
• Assist sales / support team in technical aspect (e.g., product features/functionalities clarification, implementation consideration, tender compliance, etc) on ad-hoc situation.

Job Requirements:

• Positive and professional working attitude, ability to work as a team or individual under stress with minimum supervision and deliver on tight deadlines in fast-paced environment.
• Nitec/Higher Nitec certificate, Diploma or Degree holder in relevant IT/IS/Cyber Security related studies.
• Minimum 2 years of work experience in IT, IS, Cybersecurity related field preferred. Candidates without relevant work experience may be considered to start as an Associate Engineer.
• Demonstrate an excellent understanding of technology infrastructures like Firewalls, VPN, DLP, IDS/IPS, Web-Proxy, DNS, Email Security, Log Management, SIEM, Virtualization, Containers, AWS/Azure/Google cloud, DevOps/DevSecOps, Privilege Account Security, Identify Access Management, Endpoint Security.
• Demonstrate interests in hands-on deployment and able to troubleshoot a variety of technologies, network and system problem, for example, routing, NAT, VLAN, Multicast, TCP/IP, OSPF, BGP, AD, common protocols like LDAP, RADIUS, SNMP, Syslog, SMTP, TLS, SSH etc.
• Demonstrate interest in pursuing updates in cybersecurity trends and hacking techniques.
• Those who certified in Cisco CCNA/CCNP, Check Point CCSE/CCSM, Thales, CyberArk CDE, Trellix, ArcSight ESM/Logger, ITOM, SailPoint, CISSP, CREST, OSCP might be considered first.
• Proficiency in Python, C++, Java, JavaScript, Bash scripting, Power Shell will be good.
• Comply to Company Information Security Standards

Other Information:

• Working hours: 9am to 6pm, Mon-Fri*
• Salary commensurate with qualifications and experiences
• 13-month AWS / Variable bonus
• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.

*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.

Interested candidates, please apply via the “Apply Now” button.

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• To deploy and provide professional services (includes but not limited to implementation and upgrading of Cybersecurity products, managing customers and timeline) to customers on the products that Netpoleon distributes.
• To provide workable (or alternative) solution(s) based on customer’s requirement.
• To conduct product training for our customers/partners and internal peers/department.
• To be able to carry out installation and configuration by reading product manual.
• To obtain technical certification for products or technologies if applicable.
• As a subject matter expert, assist in providing domain knowledge and technical skills transfer of the products or solutions to our maintenance team to support our customers when required.
• Assist sales / support team in technical aspect (e.g., product features/functionalities clarification, implementation consideration, tender compliance, etc) on ad-hoc situation.

Job Requirements:

• Positive and professional working attitude, ability to work as a team or individual under stress with minimum supervision and deliver on tight deadlines in fast-paced environment.
• Nitec/Higher Nitec certificate, Diploma or Degree holder in relevant IT/IS/Cyber Security related studies.
• Minimum 4 years of work experience in IT, IS, Cybersecurity related field preferred. Candidates without relevant work experience may be considered to start as an Associate Engineer.
• Demonstrate an excellent understanding of technology infrastructures like Firewalls, VPN, DLP, IDS/IPS, Web-Proxy, DNS, Email Security, Log Management, SIEM, Virtualization, Containers, AWS/Azure/Google cloud, DevOps/DevSecOps, Privilege Account Security, Identify Access Management, Endpoint Security.
• Demonstrate interests in hands-on deployment and able to troubleshoot a variety of technologies, network and system problem, for example, routing, NAT, VLAN, Multicast, TCP/IP, OSPF, BGP, AD, common protocols like LDAP, RADIUS, SNMP, Syslog, SMTP, TLS, SSH etc.
• Demonstrate interest in pursuing updates in cybersecurity trends and hacking techniques.
• Those who certified in Cisco CCNA/CCNP, Check Point CCSE/CCSM, Thales, CyberArk CDE, Trellix, ArcSight ESM/Logger, ITOM, SailPoint, CISSP, CREST, OSCP might be considered first.
• Proficiency in Python, C++, Java, JavaScript, Bash scripting, Power Shell will be good.
• Comply to Company Information Security Standards

Other Information:

• Working hours: 9am to 6pm, Mon-Fri*
• Salary commensurate with qualifications and experiences
• 13-month AWS / Variable bonus
• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.

*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.

Interested candidates, please apply via the “Apply Now” button.

We regret that only shortlisted candidates will be notified.

We are seeking a dynamic and organized individual to join our HR team. In this role, you will be responsible for supporting various HR and administrative functions to ensure smooth operations within the organization. Key responsibilities include assisting with recruitment activities, managing employee records, coordinating training programs, handling administrative tasks such as managing office supplies and facilities, and providing general HR and administrative support as needed.

Key Responsibilities :

• Assist with recruitment activities, including job postings, screening resumes, scheduling interviews, and coordinating the hiring process.
• Maintain accurate and up-to-date employee records, including personnel files, attendance records, and HR databases.
• Coordinate training programs and workshops for employees, including scheduling sessions.
• Handle administrative tasks such as managing office supplies, coordinating maintenance of office facilities, and processing invoices.
• Provide general HR and administrative support to the HR team and other departments as needed.
• Assist with special projects and initiatives as assigned.
• Assisgnments by senior management as and when required.

Qualifications:

• 1-2 years of experience in HR and/or administrative roles is preferred.
• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Detail-oriented with a high level of accuracy in work.
• Ability to work independently as well as part of a team.

Job Duties:

• Perform real-time analysis and trending of security log data from various security devices and systems.

• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.

• Respond to user incident reports and evaluates the type and severity of security events.

• Execute initial triage of incidents to rule out false positives.

• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.

• Interpret and apply security policies and procedures.

• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

Job Requirements:

• Good knowledge of IT security controls, patch management and be involved in operations of Enterprise ICT infrastructure.
• Working experience and fine-tuning/whitelisting with SIEM, EDR, WAF, DAM, IPS/IDS and Anti-Malware systems.
• Experience in Use case creation, log source enablement for SIEM and automation with SOAR.
• Threat Hunting and spoofed email analysis.
• Experienced with security practices of Internet, Intranet, WAN and Cloud networks.
• Good knowledge of Network, Architecture and Windows/Linux OS fundamentals e.g. IP addressing, AD, DNS, DHCP, IIS, MSSQL and SFTP.

Knowledge in the following area will be an added advantage:

• Must have working experience in security operations centre, ICT project implementations and support.
• Must have hands-on practical experience in configuring and monitoring security systems including SIEM, EDR, WAF, DAM, Anti-malware, Log Management System, Intrusion prevention/detection systems, security patch management and security incident response.
• Experience in IM8 compliance or other cyber security frameworks e.g. NIST, ISO 27001, CIS. Experience in Windows/Linux Hardening. Security testing knowledge or certification for vulnerability assessment, penetration test and source code review will be a strong advantage.

Job Roles and Responsibilities :

1. Assist in developing and implementing procurement strategies aligned with organizational goals, ensuring cost-effectiveness, quality and timely delivery of goods and services.

2. Identify, evaluate and select suppliers and vendors based on their capabilities, pricing, quality and reliability, and establish and maintain strong relationships with them.

3. Assist in negotiating contracts, pricing and terms with suppliers, ensuring favorable terms and conditions for the organization while maintaining positive vendor relationships.

4. Process purchase orders accurately and efficiently, ensuring compliance with organizational policies and procedures, and coordinating with stakeholders to facilitate timely procurement.

5. Cost Management : assist in driving cost savings initiatives, exploring cost reduction opportunities, conducting cost analysis and identifying strategies to optimize procurement spend.

6. Ensure compliance with relevant laws, regulations and procurement policies and procedures, and maintain proper documentation and records for audits and reporting.

7. Collaborate with internal stakeholders, such as finance, operations, and project teams, to understand procurement requirements and ensure alignment with organizational objectives.

8. Any ad-hoc duties as assigned.

Job Description & Requirements

•HAVE experience in ACMV Project Administrative

•Day-to-day admin function of the department

•Answering phone calls related to project enquiries

•Coordination and communication between HOD and project team

•Provide administrative support for project managers, engineers and to various inter departments.

•Preparation of quotations, OMM, Testing and commission report required by project team

•Follow up on invitation for minor work tender and Request for quotation (RFQ)

•Maintain documents archiving system for hardcopies and filing into server

•Assist to monitor project costing and budget

•Manage schedule meetings for project team

•Other add-hoc duties and responsibilities when required

Roles and Responsibilities

1. Assist with daily manpower planning and deployment for project sites

2. Prepare weekly and monthly forecasts based on site requirements

3. Manage and allocate off days and leaves for security officers in accordance with the Employment Contract

4. Compliance to all regulatory requirements

5. Coordinate and communicate with other Operations Executives on resource requirements

6. To highlight any grievances raised by officers immediately to the Head of Operations and HR

Recommended Attributes

1. Problem-solving mindset with good communication skills

2. Prior experience in manpower planning and deployment will be an added advantage

TOPPAN Next Tech is expanding its Security Solutions and Services (SSS) division to enhance its business edge and pursue exciting opportunities in the market place for:

• Multi Modal Biometrics (face, fingerprint, iris)
• Key Installation Protection (military bases, protected buildings, secured facilities)
• Vehicle Access Control (2FA, biometric authentication, vehicle barrier boom, digital I/O, relays)
• Personal Access Control (autogates, turnstiles, registration kiosks, biometric authentication)
• Automated Border Clearance Management
• Industrial Automation and Robotics
• Mobile digital ID

The Infrastructure & Security Architect is responsible for the design and implementation of infrastructure and security solutions for on premise, cloud and hybrid environment.

Key Responsibilities

• Design and develop infrastructure blueprints for the project systems requirements
• Documentation of architecture specification
• Perform capacity planning and sizing
• Handle third party vendors and partners for project implementation
• Handles customer enquiries and discussions
• Perform impact analysis and design modifications for change or service requests
• Design of proper security infra posture

Requirements

• Bachelor degree in computer science, engineering or equivalent
• 10-year plus experience working in the same or similar role
• Technical knowledge on SAN, Load Balancer, Firewall, VM Hypervisor, Backup and Restoration, Networking and Cloud Native Stack
• Strong working knowledge and understanding of IT risks, cyber security designs, security protocols and cryptography
• Strong verbal and written communication skills. Able to communicate with both technical and non-technical audiences
• Ability to keep abreast with industry trends and new emerging technologies to meet with tomorrow needs
• Singapore Government projects implementation and security experience/background will be an advantage
• CISSP certifications is a plus

Job Duties:

• Design and perform tests and check cases to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and non-repudiation standards.

• Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.

• Certify infrastructure components, systems and applications that meet security standards.

Job Requirements:

• Design Solutions, Implementation, Certification, and administration of Network Environment

• Experience in Network Monitoring tools

• Wide Range of successful deployment of VoIP Services and applications as per Telecom Regulatory Guidelines.

• Strengths in Implementation of complex projects paying attention to details.

• Creative problem solver, high degree of initiative, Fast Learner, ability to multi-task.

• Analytical skills to examine data and provide the most efficient solution.

• Also leads the team on other critical areas of Operations such as; Incidents and Platform KPI Trends Analysis, Push to the Left, Platform Playbooks and managing Security Vulnerabilitie

• Co-ordinate with the Network Team to get IP & Subnet and Routing Capabilities enabled for Device Onboarding.

• Provide Level 3 Technical Support on DNV (Data, Network & Voice) covering technologies on multiple platforms which include data center technologies

Job Description & Requirements

• Plan and manage manpower manning and deployment of officers for all sites under your charge. This is done through the monthly / weekly deployment schedule and redeployment of officers between sites to fulfill headcount requirements;
• Manage officers under your charge including training, appraisals, leave matters, disciplinary actions and adherence to PWM grade;
• Manage all required pre- and post- Headcount / Incident / Supervisory Reports and any other reports as required by clients and Senior Management;
• Supervise all security teams and conduct of site checks to ensure adherence to established SOPs and procedures, and to ensure proficiency of officers in executing assigned tasks;
• Any other duties as assigned by the Senior Management. Ensure that operation related equipment e.g. walkie talkies, Guard Tour system conform to the company’s specified requirement.
• Ensure the serviceability status of operational equipment at all assignments is in good working order.
• Ensure proper manpower development and training.
• Ensure the effectiveness of the implementation if the Quality Management System within the Operations Department
• Well versed in security technology, eg remote monitoring, virtual patrolling etc
• Managing and ensuring CCTVs are set up and working at all deployment sites
• Set up clocking points and ensure reports are sent to clients in a timely manner

The project manager is overall responsible for planning and to oversee the entire project from inception to completion by ensuring the necessary co-ordination with various stakeholders.

This includes also maintaining and forecasting project budgets to closing the final account.

• Able to handle design for ACMV works
• Attend relevant meeting and make sure coordination on-site goes well
• Liaise with internal and external project stakeholders, like main-contractors or owners and sub-contractors, safety departments as well as complying to BCA / MOM regulations.
• To be responsible for gathering at least 3 different quotations from vendors for each project.
• Able to come up the project schedule showing the key milestones, progress and developments and ensuring that it is completed in good time.
• Provide effective leadership to project team by efficiently delegating tasks and resources to achieve completion.
• Build and maintain good relationships with clients, consultants and building owners.
• Provide overall project management administration duties - planning, managing submissions, reporting & attending client and subcontractor meetings
• To be competent in overseeing site installation including but not limited to manpower allocation, problem solving, coordination with other trades and to attneding client FAT, SAT, T&C. Also to manage HSE & safety requirements
• Assist in on tendering & quotation for projects

Requirements:

• Min Diploma/Degree in Electrical or Mechanical (Mechatronics) engineering or other related studies.
• At least 5 years project management experience in Construction industry.
• Project experience in multiple trades is advantageous
• To be fluent in ACMV knowledge & installation - CHWP, VRV, VRF systems.
• Driving license and own transport preferred.

Job Description:

· Lead the security team through daily operations and all incident escalations

· Supervise and managing deployment

· Direct supervision of security personnel

· Conduct team briefing and debrief

· Execute evacuation plans and exercise, where applicable

· Planning of manpower deployment for designated sites

· Oversee daily operations at sites

· Maintain close relationship with clients to address any issues at site

· Identify and resolve security operations related issues

· Responding promptly to enquiries / emails from clients and emergency calls

· Ensure operations are in compliance with requirements of clients or contract

· Preparation and submission of reports / data as required by clients and the Company

· Preparation and submission of reports in compliance with regulatory requirements and / or Company’s Standard Operation Procedures

· Conduct induction program and orientation at site

· Assist in other site operations related activities as and when required

Job Requirements:

· Minimum 02 years relevant working experience, preferably in security industry

· Good knowledge of security sector and relevant experience in managing subordinates

· Strong sense of responsibility, independent and good managing skills

· Strong multitasking skills and sense of urgency in fast pace working environment

· Must be able to start work immediately or within short notice

Please apply with detailed resume including current and expected salary, and notice period.

Job Requirements:

· Minimum 01-year relevant working experience, preferably in security industry

· NSTC admin and document daily submissions, not to be missed

· List of job scope includes but not limited to:

. Purchasing

-> Monthly stationaries

-> Biscuits for sites

-> Officers’ uniforms and lanyards

-> Printer rollers for Vales or other required sites

-> Any other adhoc such as company events ordering and purchasing

. Maintaining assets and updating of listing

-> Laptops, mobile phones, body cameras for which sites or which personnel have withdrawn it

-> Printers administrative – to contact vendor for any issues or any toners replacements

. Logistics preparation all new and existing sites

· All Ops related administrative follow up or documents upon request from HR Department

· Course application and arrangements for officers upon request from Ops and HR

· Answering of phone calls, transferring the calls to respective personnel

· Social media maintenance such as postings and collating information and pass it to Operations Manager or Human Resource Department

· Attending to walk-ins or arranged interviews and ensure documents required are in place

· Proficient in MS Office applications eg. Excel, Word, Outlook

· Strong analytical skills and sense of responsibility, meticulous and independent

· Strong multitasking skills and sense of urgency in fast pace working environment

· Submission of daily report to reporting head, to list down what was done during the work hours

· Must be able to start work immediately or within short notice

Job Title: Security Controller (SSO) Afternoon & Night Shift

Job Description & Requirements:

Deployment:

• Manage and supervise the deployment of security officers across all sites utilizing CCTV and Attendance Systems.
• Ensure accurate attendance records are maintained and appropriate actions are taken for absenteeism, lateness, etc. Address officers' leave-related concerns efficiently.
• Administer security systems and monitor CCTV feeds, responding promptly to incidents as required.

Administration:

• Handle incoming calls from security officers and clients, directing inquiries to the relevant departments with minimal supervision.
• Collaborate with the Payroll department to resolve any salary-related issues concerning security officers.
• Ensure security documents are managed meticulously in adherence to Standard Operating Procedures (SOPs).

Incident Management:

• Log incident cases and document them in the incident management system. Ensure timely and accurate reporting in accordance with regulatory procedures and policies.
• Report all incidents promptly and accurately to management.

Additional Responsibilities:

• Perform any ad-hoc duties assigned by superiors or management.

Requirements:

• Minimum of 1 year of experience in the security industry, preferably holding a Senior Security Officer (SSO) rank or above.
• Demonstrated ability to work responsibly and independently.
• Understanding of operational and security management principles.
• Excellent communication and interpersonal skills.
• Strong team player with effective management, communication, analytical, and problem-solving abilities.
• Proficient in using Microsoft Office applications.
• Good knowledge of CCTV systems and computer operations.
• Keenness to learn and adapt to new technologies and procedures.

If you meet the above requirements and are looking for a challenging opportunity in security administration and deployment, we encourage you to apply by submitting your resume and cover letter. We look forward to welcoming qualified candidates to our dynamic team.

The IT Support Specialist is responsible for providing technical support in physical security solution to end-users within the organisation. He/She may be required to work evenings, weekends, or overtime to address critical issues or perform system upgrades.

Responsibilities:

User Support:

Provide prompt and professional technical support to end-users via various channels (phone, email, chat, or in person).

Assist users with hardware and software issues, including installation, configuration, and troubleshooting on security devices.

Troubleshoot and resolve issues related to printers, peripherals, and mobile devices.

Hardware and Software Maintenance:

Perform routine maintenance, upgrades, and repairs on computer systems and other IT equipment related to access control and network.

Install and configure software applications, including operating systems, productivity software, and security tools.

Monitor and manage system backups to ensure data integrity.

Network Support:

Assist in setting up and maintaining network connections and infrastructure.

Troubleshoot network-related problems, such as connectivity issues, and resolve them in a timely manner.

Collaborate with network administrators to maintain and improve network security.

Documentation:

Maintain accurate records of support requests and solutions in the ticketing system.

Document IT equipment inventory, including serial numbers and configurations.

Create and update user guides and documentation for common IT issues.

Security Compliance:

Assist in enforcing IT security policies and procedures.

Educate end-users on best practices for data security and privacy.

Monitor and report on security threats and incidents.

Training and Education:

Conduct training sessions or workshops to help users understand and utilize technology effectively.

Stay updated on the latest technology trends and products to provide informed support and recommendations.

Qualifications:

Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).

Relevant certifications (e.g., CompTIA A+, CompTIA Network+, Microsoft Certified Desktop Support Technician) are a plus.

Proven experience in IT support and troubleshooting in networks and security software.

Knowledge of networking concepts and protocols.

Understanding of cybersecurity best practices.

• Monitor settlement transaction to ensure timely settlement incl. pre-matching and cancel and rebook transactions
• place manual settlement and / or transfer instructions, affirm broker confirmations and handle broker enquiries
• systematically chase and resolve pending transfers/ settlements, differences and breaks (cash and security)
• manage trade processing and lifecycle events, ensuring trade Confirmations are dispatched to clients and lifecycle events are booked accordingly
• administrate our securities settlement static data and standard settlement instructions (SSI) reference table
• collaborate with interface partners as part of efficiency improvements and improve processes continuously
• process and send notification on corporate actions events for structured products

Requirements:

· Banking / operations experience, with at least 2 years of professional experience in Operations/Back-Office area/ideally in securities environment

· Work closely with other business units like front office middle office technology, etc. to ensure smooth conduct of operational tasks.

· Should display an appreciation of control quality and risk related issues, proactive approach to avoid potential incidents such as buy-ins, TMPG claim, and cash management charges, late payment fees, etc..

· Ensure existing controls are followed by team. Active participation in daily team huddle and raise all best practices.

· Escalate to internal/external parties regularly for earliest & timely settlements of trades, etc.

· Ensure proper communication compliance of company and regulatory policies affecting areas managed.

· Maintain holistic, optimistic team environment encouraging people to speak up & the challenge status quo

· Identify, suggest, participate in process improvement related initiatives for successful execution.

· Good understanding of securities business domain and trade lifecycle.

· Client focused and motivated to work in partnership with front to back stakeholders to define practical solutions that meets the internal policies and regulatory requirements.

· Strong risk and control mindset with a structured and logical approach to analysis and problem-solving.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Cloud Security. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

1-year renewable contract

REQUIREMENTS

Platform Security -Cloud Infra Security Operation and Maintenance.

Primary Skill:

Cloud Management Platform, Azure Security, Sentinel, Defender for Cloud, Endpoint Security, Firewall, Log Analytics, Imperva, CyberArk.

Secondary Skill:

AWS Security, GuardDuty, Security Hub, Cloud Trail, Cloud Watch.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] .Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

About Starlite Systems Technologies Pte Ltd:

Starlite Systems Technologies Pte Ltd is a leading provider of innovative physical security solutions, specializing in VSS, Access Control, Alarm Systems, Auto Door Operator Systems, and Network Systems. We are commited to delivering high-quality, reliable, and cutting-edge security solutions to our clients, ensuring their safety and peace of mind.

Job Description:

Starlite Systems Technologies Pte Ltd is seeking a dynamic and experienced Operatoons Manager to join our team. The Operations Manager will play a critical role in ensuring the smooth functioning of our day-to-day operations, managing projects efficiently, and optimizing overall performance.

Responsibilities:

Project Management:

• Oversee the planning, execution, and completion of security projects, ensuring they are delivered on time and within budget.
• Coordinate with clients, internal teams, and external vendors to ensure all project requirements are met.
• Develop project timelines, schedules, and budgets, and monitor progress to identify and address any issues or delays.

Client Relationship Management:

• Serve as the primary point of contact for clients, maintaining strong relationships and addressing concerns promptly.
• Gather client feedback to identify areas for improvement and ensure client satisfaction.
• Collaborate with the sales team to identify upsell or cross-sell opportunities with existing clients.

Resource Management:

• Allocate resources effectively, including personnel, equipment, and materials, to support project needs and meet client expectations.
• Identify staffing requirements and work with HR to recruit, onboard, and train new team members as needed.
• Optimize resource utilization to maximize efficiency and minimize costs.

Quality Assurance and Compliance:

• Ensure that all security solutions and services meet industry standards, regulations, and client requirements.
• Implement quality control measures to monitor the performance and effectiveness of security systems.
• Conduct regular audits and inspections to identify and address any compliance issues or deficiencies.

Process Improvement:

• Continuously evaluate and improve operational processes and workflows to enhance efficiency and productivity.
• Identify opportunities for automation or technology integration to streamline operations and reduce manual effort.
• Implement best practices and standard operating procedures to ensure consistency and reliability in service delivery.

Financial Management:

• Monitor project budgets, expenses, and profitability, and take proactive measures to control costs and maximize revenue.
• Prepare financial reports and forecasts to track performance and identify areas for improvement.
• Work closely with the finance department to ensure accurate billing, invoicing, and collections.

Risk Management:

• Identify potential risks and vulnerabilities in project delivery and develop mitigation strategies to minimize their impact.
• Implement safety protocols and procedures to ensure the health and well-being of employees and clients.
• Stay informed about industry trends, emerging technologies, and regulatory changes that may affect operations and security solutions.

Qualifications:

1. Bachelor's degree in Business Administration, Engineering, or related field.
2. Proven experience in operations management, preferably in the physical security industry.
3. Strong project management skills with the ability to multitask and prioritize effectively.
4. Excellent communication, negotiation, and interpersonal skills.
5. Proficiency in project management tools and software.
6. Knowledge of industry standards, regulations, and best practices.
7. Proactive problem-solving and decision-making abilities.

Benefits:

Competitive salary commensurate with experience.

Health insurance coverage.

Opportunities for professional development and advancement.

Dynamic and collaborative work environment.

If you are a motivated and results-driven individual with a passion for operations management in the physical security industry, we encourage you to apply for the Operations Manager position at Starlite Systems Technologies Pte Ltd. Join us in our mission to deliver innovative security solutions and make a difference in the safety and security of our clients.

Qualifications and Experience

ü 8+ years' experience in information security and IT risk management.

ü Experience in evaluation and design of technical architectures and processes

ü Functional as well as technical knowledge of the common architecture and Cybersecurity frameworks and solutions

ü Strong knowledge in secure development and SSDLC processes

ü Knowledge of the Norms and Standards of the banking and cybersecurity industry

Network protocols and network connectivity concepts; Firewall and Internet technologies

Secure application design and architecture

principles – including DevSecOps tools and practices (CI/CD)

Secure access control mechanisms: Encryption and Key Management techniques

Knowledge of standard IT Security concepts and methodologies

Deep understanding of cybersecurity threats and remediation options

IT Security Risk Assessment and Risk Management

• Presales support on cybersecurity solutions (DLP and PKI Security) to clients and partners
• Implementation and technical support services for cybersecurity solutions
• Propose solutions to partners and customers based on requirements
• Provide technical support for tender submissions
• Evaluate and test security products and technology

Requirements:

• Diploma or Degree in IT, Computer Science, Cybersecurity or equivalent
• Min 2 years experience in:
• - Microsoft based Domain Controller, DNS, DHCP, LDAP, RADIUS & AAA servers
• - Microsoft based Certificate Authority, Prime Key EJBCA
• - Window/Linux/UNIX OS environments
• - Hardware Security Module (HSM)
• - Key Management System (KMS)
• Knowledge in SQL systems such as MSSQL, Oracle, MYSQL and networking solutions is an advantage
• Location: Ubi
• Working Hours: Mon-Fri (9am to 6pm)
• Salary: Up to $6500
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Job Duties:

• Design and perform tests and check cases to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and non-repudiation standards.
• Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.
• Certify infrastructure components, systems and applications that meet security standards.

Job Requirements:

• Responsible for all SIT planning and execution – successful functional, interfaces connectivity and technical test completion
• Should have extensive cards domain experience(VisionPLUS), managing large SIT/UAT works
• Experience in migration of platforms testing, legacy to new technology (Eg. Mainframe to new age systems)
• In depth knowledge, specifically cards “issuing” functionality and ability to map gaps in test coverage
• Excellent communication skills with spoken and written materials preparation, within short span of time
• Pro-active approach to identify upcoming risks and manage the same in efficient manner
• Clarity in prioritising top items to focus during test planning, test execution and escalations, if any
• Highly responsive by nature to work with all key stakeholders and establish best in class quality process
• Excellent hands on knowledge with Jira dashboarding, test management tools and reporting of quality metrics
• Experienced in Test automation approach and understanding of automation framework
• Build and contribute to the overall testing plan that adheres to project schedule
• Effectively plan, coordinate and control all test activities
• Work with other stream leads ensure SIT region builds are fit for purpose and delivered on time
• Work with stakeholders ensure testing schedule is strictly adhered to, escalate when required
• Adoption of testing tools including testing automation, integration with upstream / downstream
• Effectively manage defects, ensuring timely resolution that adheres with the agreed SLA
• Document test activities and prepare testing results reported aligning with program governance
• Be a problem solver rather than coordinator and demonstrate servant leadership where needed

· Responsible for the payroll function of the company with a headcount of 60

· Ensure timely and accurate processing of weekly and monthly payroll for the company

· Perform weekly and monthly payroll processing.

· Ensure all monthly or adhoc payments and deductions are correctly updated into the payroll system

· Ensure prompt annual tax filing for the company such as IR21 and IR8A.

· Ensure prompt and accurate processing of government claims, e.g. NS reservist claims.

· Participate in any adhoc projects if any.

Job Duties:

• Design and perform tests and check cases to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and non-repudiation standards.

• Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.

• Certify infrastructure components, systems and applications that meet security standards.

Job Requirements:

• Design Solutions, Implementation, Certification, and administration of Network Environment

• Experience in Network Monitoring tools

• Wide Range of successful deployment of VoIP Services and applications as per Telecom Regulatory Guidelines.

• Strengths in Implementation of complex projects paying attention to details.

• Creative problem solver, high degree of initiative, Fast Learner, ability to multi-task.

• Analytical skills to examine data and provide the most efficient solution.

• Also leads the team on other critical areas of Operations such as; Incidents and Platform KPI Trends Analysis, Push to the Left, Platform Playbooks and managing Security Vulnerabilitie

• Co-ordinate with the Network Team to get IP & Subnet and Routing Capabilities enabled for Device Onboarding.

• Provide Level 3 Technical Support on DNV (Data, Network & Voice) covering technologies on multiple platforms which include data center technologies

Job Duties:

• Design and perform tests and check cases to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and non-repudiation standards.

• Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.

• Certify infrastructure components, systems and applications that meet security standards.

Job Requirements:

• Design Solutions, Implementation, Certification, and administration of Network Environment

• Experience in Network Monitoring tools

• Wide Range of successful deployment of VoIP Services and applications as per Telecom Regulatory Guidelines.

• Strengths in Implementation of complex projects paying attention to details.

• Creative problem solver, high degree of initiative, Fast Learner, ability to multi-task.

• Analytical skills to examine data and provide the most efficient solution.

• Also leads the team on other critical areas of Operations such as; Incidents and Platform KPI Trends Analysis, Push to the Left, Platform Playbooks and managing Security Vulnerabilitie

• Co-ordinate with the Network Team to get IP & Subnet and Routing Capabilities enabled for Device Onboarding.

• Provide Level 3 Technical Support on DNV (Data, Network & Voice) covering technologies on multiple platforms which include data center technologies

The Regional Service Manager is responsible for leading the service team with facilitating the processing of service tickets from start to finish for our clients with the utmost sense of urgency, professionalism and high quality required by our brand.

The Global Service (GS) Department is made up of a Global Service Manager based in the US, Regional Customer Service Managers based in the US, Singapore and the UK, with first line service receiving and dispatch being handled by the regional Customer Service Operators.

DUTIES

• Be responsible for the performance of the service execution globally on a day to day operational basis, with emphasis on the US region.
• Responsible for recruiting, training, day to day management, performance, development, and career progression of the US Customer Service Operators.
• Oversee all service tickets on a global basis to ensure that Service Level Agreements (SLAs) are met and are dealt with professionally and efficiently.
• Where necessary, intervene and take ownership of individual service tickets regardless of completion of region to ensure customer satisfaction.
• Provide weekly reports and metrics to clients, management, and internal stakeholders providing status updates of all ongoing service
• Proactively heading off potential problems ahead of time.
• Be the escalation point for clients and where necessary formulate and execute mitigation plans for service calls.
• Be the single point of contact within region to our clients for all strategic service matters and to hold regular face to face client meetings to ensure customer satisfaction.
• Hold weekly meetings with GS to review on-going global service calls, provide support, assistance and guidance to all global operators where necessary.
• Where needed, create and provide quotes and proposals to clients.
• Work closely with the Finance Department and executing financial administration such as managing and approving supplier invoices, verifying material purchases, and updating service agreement paperwork.
• To plan and schedule Routine Inspections (RI) of client sites.
• To continuously identify and implement process improvements to enable improved customer service and efficiency on a global basis
• Maintain and develop relationship with Local Service Partners maintain the Local Service Partner database
• Contribute to, and execute, the Global Service medium to long term strategy including department goals, vision, organization, processes and tools

REQUIREMENTS

• Associates degree or equivalent experience.
• 5+ years customer service experience.
• 2+ years leadership experience.
• Ability to multi-task in a fast-paced environment.
• Strong knowledge of computer operations and applications, including MS Office, Internet Browsing, and the ability to quickly understand security systems.
• Experience in dispatching or security industry environment a plus.
• Excellent written and verbal communication
• Can be proactive and problem solve
• Can work well in a team environment
• Must be highly organized and detail oriented
• Can work independently under minimum supervision