Job Descriptions

• Maintain systems plus controls to protect unauthorized access, disclosure, modification and deletion of information through resources and computer networks.
• Support logs, categorizes, prioritizes, tracks, and routes:

1. Incidents reported by users or
2. Alarms raised by monitoring tools

• Interact directly with business technical specialist to guide on authentication, authorization and encryption solutions.
• Investigate known and suspected information security events and develop related reports.
• Conduct hardware and software security alerts as available.
• Resolve issues through responding IT threats and vulnerabilities.
• Conduct routine security risk analysis, evaluate business needs against collision, vulnerabilities and search resulting risks.
• Implement Change Request and Service Request.
• Perform patching on security equipment.
• To implement change request and service request.
• Apprised of the current state of computer security in place in the organization
• Technically proficient and up-to-date in basic computer security policies and practices
• Proactive in preventing Cyber-Security Incidenti.
• To perform technical security assessment for IT & Network components:

1. Vulnerability assessment,Penetration testing, Opportunistic Hacking, Web application security testing, Security source code review etc.
2. To monitor and track the identified vulnerability, issues and fix detected vulnerabilities to maintain a high-security standard.
3. Be familiar with browser, Web service, cloud security, mobile applications security, and operating system security conceptsiv. Understanding of leading vulnerability scoring standards and ability to translate vulnerability severity as security risk

• Perform forensic investigation if required
• Review all security logs.

Job Requirements

• Minimum 2 to 4 years IT relevant experience on security and 1-year experience in cyber security
• Preferably with Certifications such as CREST, OSCP and CISSP.
• With PenTest, Vulnerability Assessment & Risk Assessment experience
• Strong in technical skill
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Excellent scheduling and multitasking skills
• Meticulous and process-oriented
• Good, hard-working attitude with ability to work well under pressure
• Good communication skills English (written, spoken)
• Good analytical skills with ability to work with others to resolve problems.
• Good organization skills, with ability to properly document and track information.
• Dynamic, customer oriented, experience working in a fast paced environment.
• Good Knowledge of following product will be advantageous:- Splunk, FireEye and Nessus Manage

Responsibilities:

• Execute the daily operation and maintenance of electrical systems.
• Continuously monitor system performance to maximize uptime.
• Oversee the planning and execution of new equipment installation projects.
• Identify and resolve system anomalies, providing technical solutions.
• Implement continuous improvement initiatives to enhance system reliability.
• Oversee the external contractors and vendors.
• Ensure in maintaining adherence to safety standards.

Requirements:

• Bachelor’s Degree in Electrical Engineering
• At least 1-3 years of experience in a related role.
• Knowledgeable with UPS systems, CCTV, PA and network systems.
• Strong knowledge and experience with Transformer, LV, MV switchboard, motors, frequency converters and power distribution systems.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

This role reports to the Senior Manager, Cyber Security. The successful candidate will support the management and maintenance of Cloud Infrastructure and Cyber Security, to ensure the IT requirements of the end users are met.

Requirements:

• Degree in Computer Science, Engineering or equivalent
• Relevant experience of 5 years and good knowledgement of Azure, Microsoft 365 and Cyber Security
• Azure Solution Architect certification preferred
• Able to work independently as well as a good team player

Interested candidates, please forward your updated resume in MS WORD format to [email protected]

EA Licence: 00C5393 Registration no. R1109318

Responsibilities:

• Responsible for installing, testing program security equipment in compliance with company policies and standards
• Manage multiple projects and ensure successful completion
• Provide technical support and assistance to sales team
• Provide troubleshooting assistance to security systems to clients
• Conduct on-site training and technical clarification for clients
• Utilize AutoCAD to design security systems and create building diagrams
• Maintain a high level of knowledge in security concepts
• Stay updated to industry trends and market practices
• Ad hoc duties as assigned

Requirements:

• Min Diploma in Electronic Engineering, Computer Engineering, Mechanical Engineering or Information Technology
• At least 3 - 5 years of experience in security, electronic, or electronic project implementation
• Prior experience dealing with security access control systems, CCTV, and alarm system products/ systems will be ideal

Interested candidates who wish to apply for the advertised position, please send in your latest resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

· Monitor various monitoring facilities for software and hardware including operating systems, application systems, ATM, and network equipment, and react to exceptions in accordance with Standard Operating Procedures

· Monitor application job flow which are scheduled by job scheduling software, and react to exceptions in accordance with Standard Operating Procedures

· Manage IT-related incidents and problems reported via phone call or e-mail.

· Maintain Incident Logs for incidents and problems for all software, hardware, and applications.

· Perform job submission, backup, recovery and restart in accordance with SOP or approved ad-hoc request.

· Perform first-level system and batch problem determination and resolution only, and escalation to second and third levels in accordance with Standard Operating Procedures

Requirements

· Minimum Degree in IT or Computer Science from a recognized polytechnic/institution

· Currently minimum 1 years hand-on IT Operations working experience of 24x7 rotating shift work in Command Center.

· Knowledge in system platform operating (AS400, Mainframe and Unix/Linux)

· Proficient in using MS Office (Excel, Words and PowerPoint)

· Good communication and interpersonal skills

· Proven ability to work independently and under pressure.

A good team player.

Make an Impact by

• Plan, manage and perform cybersecurity compliance review on Singtel Group’s Infrastructure, systems and applications.
• Evaluate the effectiveness and compliance level of internal security controls, identify areas of improvements, root cause analysis and provide sound recommendations for remediation.
• Prepare cybersecurity compliance review report to apprise BU stakeholders and senior management.
• Manage and review compliance review reports carried out by independent party and provide guidance for improvement.
• Monitor identified security gaps arising from Internal Audit and Compliance Review till closure. Report non-performance for necessary corrective actions by business owners for timely closure and risk mitigation.
• Develop and maintain excellent working relationships with BU stakeholders, BU Chief Information Officers (CISOs) / Business Information Security Officers (BISOs), internal audit department and other key stakeholders at the Group level to ensure compliance with cybersecurity risk mitigated to acceptable levels.
• Review the risk registers of common security gaps, controls and recommendation knowledge database to drive consistency in the delivery of the compliance service.
• Identify and implement initiatives to improve and optimise the programs by leveraging on digital solutions, data analytics, automation and industry practices.
• Provide feedback loop to security and data protection policy owners to keep policy requirements relevant and up to date with emergent cyber threats and regulatory landscape.
• Perform cybersecurity due diligence compliance review for Merger and Acquisition (M&A) support to GCR or other Singtel Group BU as needed.
• Provide support for CSRC Secretariat administrative activities (e.g., meeting support, minutes writing)

Skills for Success

• Bachelor Degree in Computer Science, Computer Engineering, Electrical Engineering, or other relevant field of study.
• Professional security management certifications such as a Certified Information Systems Security professional (CISSP), Certified Information Security Manager (CISM), Certified Information System Auditor (CISA) or other equivalent credentials, is required.
• Minimum 5 years and preferably in at least one or more areas inCybersecurity compliance review
  ICT security audit
  Cybersecurity risk assessment
  Governance, risk and compliance
  
• Good technical understanding in the following areas: Platform Security, Data Security, Cloud Security, Infrastructure Security, Network Security, Physical Security, Security Assessment Tools, Security Monitoring Tools.
• Strong understanding of Technology Compliance, IT Security risk, Audit and information security principles
• Strong understanding of regulatory requirements and information security standards such as IMDA Code of Practice for broadcasting and telecommunications, MAS TRM, PCI-DSS CIS Controls, NIST, ISO27001, and OWASP.
• Critical thinking and Team player
• Effective communication and written skills

Responsible for maintaining the overall security posture of the IT infra. ITSO will be the single point of contact for all security related tasks which includes reporting, managing security tools, assist in handling security incidents, Security Governance, Compliance and Auditing.

• Be the point of contact for HSA IT security matters for 24hrs x 7 days.
• Provide IT security consultancy and advisory to Agency.
• To assist agency to consolidate, track and report the status of security advisory received from GITSIR, CSA, NCSC etc.
• Follow up with respective Facilities Management Team on the implementation of the remediation against the security advisory received, IOC scanning and reporting, patching of the system and vulnerability for systems in HQ DC.
• Provide ad hoc, monthly report for Privilege Access Manager, Early Detection and Response solution, Database Activities Monitoring, log review, account review etc.
• Review of logs capture in the syslog server from all the systems in HSA HQ and GDC.
• Support HSA in the IT security audit, compliance audit, and security related matters.
• Work on quarterly Vulnerability scanning and remediation with ATFM and provide reporting and track the status.
• ITSO resources will be full time dedicated to HSA to support all related IT security requirement.
• ITSO shall work with IT security engineer to Conduct Quarterly or OnDemand VA Scan all system and follow up with IT Facility Management on the remediation to meet IM8 timeline.
• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.

Requirements

• 5+ years IT security experience required.
• Experience with Networks, Servers (Windows and UNIX), Database.
• Experience in IT security auditing, security assessments.
• Understand protocols, traffic flows, ability to analyze logs from various sources.
• Knowledge of Active Directory, Endpoint protection solutions, Early Detection and Response solution, Database Activities Monitoring tools, SIEM etc.
• Excellent written and verbal communication, presentation skills.
• Proficiency in Microsoft Excel.
• Flexible, team player, “get-it-done” personality.
• Ability to organize and plan work independently.
• Ability to work in a rapidly changing environment.
• Ability to multi-task and context-switch effectively between different activities and teams
• CISSP certification preferred, CISM, Security+, IT security tools certifications (Imperva, Carbon Black) is a plus.

JOB DESCRIPTION

We are looking for highly-motivated and skilled data engineer to work on a new initiative on developing advanced AI software platform for Cardiac CT diagnosis.

Successful candidate will work with a team of data scientists and data engineers to develop AI platform for hospitals and clinical trials. Successful candidate will have the opportunity to tap into a large pool of industrial data from different disciplines and to interact with the companies to understand their real data needs.

JOB REQUIREMENT

• Bachelor degree in the field of software engineering, computer science, computer engineering, mathematics and statistics, electrical engineering, or related field.
• Possess minimum 1 year of relevant work experience
• Ability to work independently to translate research ideas into programs with efficient coding
• Basic knowledge on data analytics, machine learning, data mining
• Proficient in Python, Java Script
• Prior industry experience with engineering, financial services, healthcare, or urban development is a plus
• Able to deliver under tight schedule
• Good team player with both research and engineering ethics
• Good interpersonal and communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

1. Provide support for assigned security platforms, including onsite troubleshooting, root cause analysis, incident reports etc.
2. Manage ticket queue and take ownership and responsibility of tickets assigned, within agreed SLA.
3. Perform change requests activities per change window allocated, including planning, review, tracking & verification and documentation.
4. Ensure that daily operations and tasks are properly completed or followed up.
5. Escalate issues and liaise with subject matter experts as required to resolve issues.
6. Support After-office hours activities and standby requirements as necessary.
7. Prepare activities report and documentation.

We are looking for a Information Technology Security Specialist - specialising in Network security on a 12 months extendable contract basis. As a specialist, you will manage and delivery the specific project aligned for delivery in specific time.

Roles and Responsibilities:

· Work as an Information Technology Security Specialist

· Responsible for network related projects from initiation to implementation.

· Ensure full compliance with all SLAs, IT policies and audit requirements.

· Responsible for working on projects of the following technologies:

1. Cisco Routing & Switching

2. Cisco SD-WAN

3. Cisco ISE

4. Zscaler

5. Cisco ASA/FirePower

6. Cisco Wireless

7. Palo Alto NGFW

· Work with project manager to deliver the project within the capacity timeliness without any escalation.

· Participate in planning, design, preparation, and network implementation of projects.

Requirements

- Min 5 years of relevant experience as a Information Technology Security Specialist

- Strong expereince in Network Security and Network Engineer.

- Bachelor’s degree in IT / Software Engineering or related discipline.

- Hands om experience in the recent years with the following technologies:

1. Zscaler – Zscaler Private Access Implementation and Configuration

2. SDWAN – Cisco SDWAN Support, Implementation and Configuration

3. Cisco ISE – Implementation and Configuration (TACACS & Dot 1X)

4. Firewalls – Palo Alto /Cisco Firewall Implementation and Configuration

5. Cisco Routing and Switching – Implementation and Configuration

- Domain exposure: experience working on client’s projects in the BFSI domain is a plus.

Argyll Scott Consulting Pte ltd

JOB DESCRIPTION

We are looking for highly-motivated and skilled data engineer to work on a new initiative on developing advanced AI software platform for Cardiac CT diagnosis.

Successful candidate will work with a team of data scientists and data engineers to develop AI platform for hospitals and clinical trials. Successful candidate will have the opportunity to tap into a large pool of industrial data from different disciplines and to interact with the companies to understand their real data needs.

JOB REQUIREMENT

• Bachelor degree in the field of software engineering, computer science, computer engineering, mathematics and statistics, electrical engineering, or related field.
• Possess minimum 5 years of relevant work experience
• Ability to work independently to translate research ideas into programs with efficient coding
• Basic knowledge on data analytics, machine learning, data mining
• Proficient in Python, Java Script
• Prior industry experience with engineering, financial services, healthcare, or urban development is a plus
• Able to deliver under tight schedule
• Good team player with both research and engineering ethics
• Good interpersonal and communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Responsibilities

• Participate in new product development project from concept to launch
• Support and improve existing product lines
• Support activities to reduce production cost, lead-time and improve product reliability and quality
• Collaborate with external partners in joint product development projects
• Manage project scope, timelines, budgets, product specifications, production schedules, and any other deliverables
• Establish engineering specifications and production processes to meet technical, functional and quality requirements
• Coordinate and support manufacturing of prototypes and products to ensure reliability and quality of product
• Develop and perform assembly and test procedures for product according to specifications
• Identify and resolve all issues effectively to achieve all objectives
• Ensure proper documentation (including manuals) of all required information for product/projects
• Support product installations and any necessary diagnoses, troubleshooting, service, and repair
• Provide product training and support internally and distributors

Requirements

• Bachelor’s degree in Electronics, Electrical or System related Engineering
• 3-5 years relevant experience in product development
• Familiar with programming languages C and C++
• Entry Level with relevant study may consider.

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected].

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151

Responsibilities:

• Integrating IT Infra and IT Application System to meet the project’s needs.
• Create detection use cases and fine tune detection rules to strengthen detection and reduce false positives.
• Identify and evaluate the risk to eliminate or mitigate risk in a computer system or network.
• Resolving technical problems as they arise.
• Inform System Manager about any problems with the current technical solutions being implemented.
• Support and coordinate, maintenance, patching, upgrade and troubleshooting of security systems.
• Assist in Cybersecurity project implementations to ensure that the application development team can deliver application solutions.

Skills and Qualifications

• At least Diploma in Computer Science, Software Engineering or equivalent with 3 years’ experience in Linux and/or Windows Server administration.
• Minimum 1 year Linux and/or Windows Server systems & security setup and deployment experience.
• Extensive knowledge and experience deploying with security product, eg: Tenable, Privilege Access Management, EDR, DAM, Endpoint Protection, etc.
• Experience deploying Critical IT infrastructure in Government Cloud Data Centre and/or on-prem setup.
• Experience in software engineering and system design architecture
• Knowledge and experience working with DevOps tools, Windows and VMWare.
• Strong knowledge of security, controls, privacy and compliance in the government services domain

Responsibilities:

• Execute the daily operation and maintenance of electrical systems.
• Continuously monitor system performance to maximize uptime.
• Oversee the planning and execution of new equipment installation projects.
• Identify and resolve system anomalies, providing technical solutions.
• Implement continuous improvement initiatives to enhance system reliability.
• Oversee the external contractors and vendors.
• Ensure in maintaining adherence to safety standards.

Requirements:

• Bachelor’s Degree in Electrical Engineering
• At least 1-3 years of experience in a related role.
• Knowledgeable with UPS systems, CCTV, PA and network systems.
• Strong knowledge and experience with Transformer, LV, MV switchboard, motors, frequency converters and power distribution systems.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Condo at Upper Changi

Position: Security Officer. Night Shift

1. Work in Condo environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. PC Knowledge required.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 or whatsapp 9137 4851

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online.

Key Roles and Responsibilities:

• Ensures that email infrastructure at the client site is configured, installed, tested, and operational
• Performs necessary checks, apply monitoring tools and respond to alerts
• Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail
• Assists in analysing, assigning, and escalating support calls
• Investigates third line support calls assigned and identify the root cause of incidents and problems
• Reports and escalates issues to 3rd party vendors if necessary
• Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT
• Proactively identifies opportunities for work optimization including opportunities for automation of work
• Coaches L2 teams for advance technical troubleshooting and behavioural skills
• May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines
• May work on implementing and delivering Disaster Recovery functions and tests

Knowledge, Skills and Attributes:

• Hands on experience in managing enterprise email security solutions
• knowledge on Cisco email security solution - ESA (Email security appliance) , Threat Grid, Antimalware protection systems
• Ability to communicate and work across different cultures and social groups
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances
• Ability to maintain a positive outlook at work
• Ability to work well in a pressurized environment
• Ability to work hard and put in longer hours when it is necessary
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information,and refraining from interrupting
• Ability to adapt to changing circumstances
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
• Certifications relevant to mail hygiene security such as Cisco email security or equivalent

Required Experience:

• Minimum 5 years IT experience with 2 years experience in supporting large scale email security environment.
• Seasoned working knowledge of ITIL processes
• Seasoned experience working with vendors and/or 3rd parties

• Proven experience in a network support role, with a strong focus on datacentre and building networks.
• In-depth knowledge of firewall management and experience with firewall technologies, including Checkpoint and Palo Alto.
• Proficiency in supporting a variety of network devices, including Cisco routers and switches.
• Familiarity with WAN and LAN technologies, including routing protocols and network segmentation.
• Strong troubleshooting and analytical skills, with the ability to diagnose and resolve complex network issues.
• End-to-end Incident Response including triage processes, determination of criticality, remediation activities, and post-mortem assessment and recommendation.
• To Refine and develop cybersecurity dashboard to continuously improve security situational awareness.
• To provide accurate escalation of potential security incidents in line with documented processes.

We are looking for network engineer that focusing on technical troubleshooting and break-fix activity. Candidates are also expected to have certain level of programming skillset (DEVOPS) to help us innovate ways to scale with automation and operational improvements.

Responsibilities:

Provide Technical Support for Citibank’s global network with a focus on network infrastructure in:

• 85% ‘Break/Fix’ support of standard enterprise Cisco Internetworking Technology solutions
• 15% ‘Break/Fix’ support for Internetworking technology infrastructure solutions such as Load Balancers (F5 and Citrix) Juniper Routers Arista Switches VoIP Appliances WiFi /Wireless communications support Other small pockets of both new and legacy internetworking technologies managed by Citi Networks
• Provide timely response to phone calls into the Technical Support hotline from internal colleagues within CTI, Citi business clients, vendors, and others.
• Coordinate conference calls to conduct in depth technical reviews on ongoing incidents

Major Incident Support:

• Represent on conference calls for business impacting incidents which may or may not be due to a failure in networks managed technology infrastructure
• Drive major incident conference calls as a representative of networks through consistent, professional, and highly assertive communication
• Maintain focus and poise for the duration of the major incident support cycle and work through all challenges with a results-oriented attitude and relentless focus on enhanced customer service through rapid incident resolution
• Collaborate with Networks SMEs, SDMs, Vendor Support Teams, etc, with the goal of aligning all parties towards achieving incident resolution as quickly as possible
• Communicate with networks Management to provide frequent status updates regarding the technical issue, status of the remediation efforts, and ongoing business impact

Qualifications:

• Bachelor’s/University degree or equivalent experience
• 3+ years of experience in providing network operations supporting a network with 1000+ nodes.
• NOC (Network Operations Center) experience or large financial institution network operation/implementation experience is highly preferred.
• Intermediate level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, VPN, etc)
• Experience in supporting Load Balancers, DNS, DHCP.
• Good knowledge of network protocol analysis using industry standard toolsets such as Wireshark capable of performing in-depth packet capture analysis.
• Good working knowledge following routing protocols: BGP, OSPF, RIP, Multicast
• Good working knowledge of IPSLA probes, EEM Applets, application specific network performance analysis, and TCP/IP optimization mechanisms for maximizing application performance across enterprise networks
• Good working knowledge of common security threats facing enterprise networks including DDOS (Distributed Denial of Service) and various defensive mechanisms and threat mitigation strategies.
• Industry certifications includes: CCNA, CCNP,ITIL, and etc.
• Good knowledge in SDWAN technology.
• Automation skills in Python, shell, bash, and/or other languages
• Experience with Puppet, Ansible, or other automation frameworks

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Scopes:

• Perform business development activities and identify new partners to build an ecosystem
• Develop and maintain strong relationship with clients
• Formulate business strategy with senior management and meet KPIs
• Execute initiatives through market research, networking and enlarging footprints in target markets
• Identify and develop new market opportunities
• Qualify and evaluate leads
• Negotiate terms offered to clients
• Manage and execute new/existing projects
• Work closely with stakeholders in the company to ensure quality delivery and in-line with product roadmap
• Process market knowledge in physical security industry for verticals ie. transportation, commercial building, etc.
• Forward looking in term of industry/technology trend to improve business portfolio

Requirements:

• Diploma or Degree in any discipline
• At least 3 to 5 years of business development/sales experience
• B2B (Business-to-Business) experience in robotic/physical security
• Process negotiation, networking, marketing, presentation, project management, market analysis, strategic skill will be an advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eRkAmcqu

• Autonomy to make key decision relating to IT Services across the Region
• Team leadership role

About the company

Our Client is an established MNC with offices across the globe. As part of their expansion plan in Singapore, they are now hiring for a IT Service Delivery Manager / IT Support Manager / Helpdesk Manager/ EUC Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your role involves:

• Lead a team of IT Service Analysts, ensuring the users from Asia and Europe are well supported
• Develop and implement service delivery processes, best practices, and SLAs to enhance client satisfaction and operational efficiency.
• Collaborate with cross-functional teams to resolve complex technical issues and ensure timely resolution.
• Handle escalated customer issues and ensure they are resolved promptly and to the customer's satisfaction.
• Monitor service performance metrics and generate reports to track team productivity, user satisfaction, and service quality.
• Proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing closed tickets are closed with root cause analysis and preventive action
• pitfalls. This includes conducting period (weekly and monthly) service operation meetings
• Enhancing IT processes and workflows pertaining to incidents, significant escalations, service request management, change management, asset management, and problem management
• Identifying areas for process improvement and drive initiatives to enhance the overall customer support experience.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Service Management. At least 3 years of experience managing a team. Provide track record in managing external vendors is required for this role.

Experience with Cyber Security, IT Risk and IT Governance will be highly preferred.

Whats on offer
This is an excellent opportunity to join a established company as their in-house IT Service Manager. You will get the opportunity to lead a team and make key decision for IT Services across the region.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eRkAmcqu (EA: 94C3609/ R1219669)

Job title: Infra Security Engineer

Work Location: Genting Lane

Working hours: 8:30am to 5:30pm, 5 days a week

Contract Period: 1 year contract period (Convertable to Perm)

Job Responsibilities:

1. Responsible for IT governance on network security and infrastructure health, to monitor and control tasks and support IT daily operation for reliability and efficiency
2. Design, validate, implement and document end-to-end process for office network topology, sort out cabling connection, configure firewall policies, handling physical and virtual security, provision server, backup and manage IT assets, etc.
3. Proactively monitor and report IT operation, deliverables, risks and issues, incident reports, maintenance, etc. ensure IT service is within good standard and meets SLA
4. Communicate with Corp IT and external vendors over technical support and solutions for infra, network, security appliances, servers, mail, system and various hardware appliances whereby system software and end user devices are running on top of
5. Continuous improvement and implementations of hot fixes, patches, firmware upgrades, OS hardening security and remediation solutions to address vulnerabilities within required window, for both Windows and Linux OS and major firewall brands
6. Hands-on operate for AD, DNS, File server, printer, conference, email, Antivirus, Veeam backup, SFTP, etc based on security implementation.
7. Provide L2 IT supports to end user onsite or remotely, standby for outrage support
8. Handle and escalate on system, applications and attend to faults, troubleshoot, and resolve hardware and software technical problems
9. Perform regular internal auditing and review IT compliances and policies
10. Follow guideline and SOP for backup IT administration work, such account creation, termination, changes, with proper documentation, etc.

Requirements:

1. Bachelor’s degree holder in IT domain, will consider Diploma if candidate has good working experience
2. Experienced in cyber security area, OS hardening, security log review, risk mitigation, etc.
3. Experienced in IT network administration, system administration on top of office administration
4. Prefer with working experience 3 years and above (open for less experience, if the candidate has strong interests to pursue in this domain)
5. Consider convert to Perm if candidate able to meet the job requirement and has potential of growth and willing to accept more challenges
6. Strong analytic and problem-solving skill is the essential
7. CCNA, CCNP, CISSP, etc. preferred
8. Good technical experience with approachable attitude and strong ownership; highly adaptable
9. Proficient in spoken and written English and Mandarin

EA PERSONNEL: R1879113

EA LICENCE: 21C0430

We are seeking a skilled and experienced security and surveillance technician for maintenance and repair of closed-circuit television (CCTV) systems and card access systems. As a technician, you will play a crucial role in enhancing security and surveillance for our clients by deploying and maintaining state-of-the-art CCTV equipment and providing exceptional technical support.

• Perform routine maintenance of security and surveillance systems to ensure functionality.
• Diagnose and troubleshoot technical issues related to cameras, wiring, and recording devices.
• Replace faulty components and repair or replace damaged cables as needed.
• Maintain records of maintenance and repair activities.
• Provide technical support to clients, assisting with system operation, user training, and troubleshooting.
• Respond to service requests promptly and address any issues efficiently.
• Maintain detailed records of system configurations, installations, and service history.
• Prepare reports on CCTV system performance and recommendations for improvements.

Responsibilities:

1. Establish and Enhance Cloud Security Compliance:

• Build and improve the cloud security and compliance framework.
• Research industry security products and compliance practices and apply them to the company's cloud services.

2. Respond to Online Security Issues:

• Provide professional solutions and security recommendations to address online security incidents.
• Ensure timely resolution of security events.

3. Track Industry Security Cases:

• Study the technical principles behind industry security incidents.
• Internally share knowledge related to security cases.

4. Conduct Regular Security Audits:

• Engage in red team-blue team exercises with the testing team.
• Ensure the overall security of the system.

Requirements:

• Education: Bachelor's degree or higher.
• Relevant Majors: Background in Electronics, Telecommunications, Computer Science, Network Engineering, or Software Engineering.
• Programming Language Skills: Proficiency in at least one of Java, Python, or Go, ability to solve problems through programming.
• Security Experience: Prior experience in web application security, network security, container security, or data security is advantageous.
• Soft Skills: Strong logical thinking and rigorous problem-solving abilities, excellent learning capacity, communication skills, and teamwork spirit, passion for technology and a desire to contribute to technical advancements.
• Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Cyber Security Defensive Operation Analyst who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Cyber Security Defensive Operation Analyst

Contract Duration: 1 year, subjected to approval for renewable

Working Hours/ Location: Monday – Friday (9am to 6pm) at Westgate Tower office; Hybrid work arrangement of 2 days per week in office, remaining days work from home

REQUIREMENTS

Qualification

· Degree from a reputable university or significant course work in Computer Science, Networking, engineering, or other computer-related fields of study.

· One or more of the following professional certifications is beneficial: CISSP, GCIH or similar.

· Have good emotional intelligence and is a proven team player

· Rational and able to remain calm under pressure

· Fluency in the English Language

· Effective oral and written communication skills

· Good timekeeping ability to cope with a tight deadline and achieve operational objectives

· Self-motivated with the ability to carry out assigned tasks with minimum supervision

· Proficient understanding of cyber and IT security risk, threat, and prevention measure.

· Proficient understanding of networking and network security technologies.

· Good understanding of Forensic tools and methodolgy used in incident response

· Good knowledge of security standards and best practices

· Good understanding of various operating systems

· Good understanding of the Cyber Kill Chain and the ability to display clear analytical skills

· Previous experience in a corporate or enterprise environment, engaging with and responding to a diverse array of internal stakeholders, including senior management.

· Knowledge of Microsoft Office suite (Word, Excel, PowerPoint, and Access)

· Knowledge of Splunk is beneficial

Threat hunting/threat intelligence experience is mandatory:

· Experience with Threat Hunting techniques (endpoint and network data)

· Strong understanding of attack lifecycle and common attack vectors, tools and techniques

· Ability to leverage existing data to identify anomalies / IOA / TTP

· Ability to develop / maintain detection/prevention use cases

· SIEM (Splunk ES) and EDR (CrowdStrike) experiences

· Strong report writing and communication skills

· Nice to have:

o Experiences in leveraging AI / ML for Threat Hunting

o Experience with OT / ICS and Cloud environments

o Experience working with threat intelligence platforms and premium intelligence sources/feeds

Job descriptions

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

KEY ROLES AND RESPONSIBILITIES

• Ensure enhancement of SOC for cyber threats monitoring, detection, analysis and response through the use of threat intelligent and automation

• Project management and Vendors Management

• Drive continuous improvement of Incident Response Framework, Incident Response Plan, Event Management, Standard Operation Procedure, Playbook and etc. for cybersecurity operations and incident response

• Perform advanced trend, pattern and statistical analysis to project future technical cyber threat scenarios

• Synthesize multiple information sources and analysis reports into a holistic view of potential threats

• Conduct in-depth research into cyber security issues of industry- or nation-wide significance

• Produce findings to help initialize or support law enforcement and counterintelligence investigations or activities

• Establish incident management procedures for the detection, reporting and handling of incidents

• Develop a playbook for cyber incident management

• Perform the remediation and resolution of cyber incidents at the organizational level

• Direct post-mortem activities following critical incidents

• Work closely with internal and external parties to manage the operation of SOC

• Manage security operation to ensure implemented security technologies and controls are effective and adequate to protect our infrastructure/business

• Track and analyse cybersecurity metrics for effectiveness, benchmarking and management reporting.

QUALIFICATIONS & EXPERIENCE

• 3-5 or more years of experience in running security operations including management of Security Operation Center (SOC).

• Technical know-how and experience in IT security solutions such as (but not limited to) and at least operated in more than one of the followings:-

• Network Security : F/W, IPS, VPN, UTM, NAC

• Knowledge in Checkpoint, Juniper, Cisco, Aruba and Fortigate, CyberArk, Tripwire, will be an added advantage

• Content Security : WEB Security, Anti-Spam/Anti-Virus

• End point Security : Anti-Virus/Malware, Host base IPS, DLP, BitLocker

• Security Information Management: SIEM, Security management, Forensics

• Advance Persistence Threat Solution

• Experience in conducting detailed cyber security events investigation and analysis including leading and responding to cyber security incidents

• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, 27002 and etc.

• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage