Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

· To lead, supervise, and coordinate site works.

· Work closely with Project Manager to ensure contracted works meet all requirements and targeted dates.

· Resolve worksite issue quickly and effectively in order to keep work progress on track.

· Ensure all works, workers and contractors adhere to all safety regulations.

· Other duties as assigned.

· Requirements:

· Minimum 5 years experience in construction or roofing industry.

· Possess Building Construction Supervisors Safety (BSCC) certificate.

· Certificate in Lifting Supervisor.

· Able to communicate in English（Chinese） and liaise with customers and main contractors.

• Assist Project Manager on Earth Control Measures (ECM) plan
• To inspect and examine the workplace to ensure environmental compliance
• Identify and discuss environmental health irregularities with superior and recommend measures to rectify such irregularities
• Liaise with authorities and clients on matters pertaining to environmental complaints and related issues
• Ensure that good housekeeping methods are always practiced at site
• Must possess a Certificate of Competency in Earth Control Measures
• Must be registered ECO
• At least 5 years of working experience in Building & Construction in HDB (BTO) project

· Project Planning:Define project scope, goals, and deliverables in collaboration with stakeholders.
Develop detailed project plans, timelines, and schedules.
Estimate resources and budgets for project completion.

· Budget Management:Prepare and manage the project budget.
Monitor financial performance and ensure costs are controlled.
Approve expenditures and ensure cost efficiency.

· Resource Management:Coordinate with architects, engineers, and contractors to ensure project requirements are met.
Procure materials, labor, and services, ensuring quality and adherence to the project timeline.
Ensure the availability and proper allocation of resources (staff, equipment, materials).

· Risk Management:Identify potential risks and develop mitigation strategies.
Address unexpected delays or issues that may arise during the construction process.
Ensure compliance with safety and regulatory standards.

· Team Leadership:Lead and motivate construction teams, ensuring tasks are completed as scheduled.
Collaborate with project stakeholders, clients, and other parties involved.
Communicate regularly with clients and provide project updates.

· Quality Control:Oversee the quality of work throughout the construction process.
Conduct inspections to ensure the project meets design specifications and standards.
Ensure the use of appropriate construction techniques and materials.

· Documentation and Reporting:Maintain project records, including contracts, change orders, and progress reports.
Provide regular updates on project status to stakeholders and upper management.
Prepare project closure documentation, including final reports and as-built drawings.

· Project Planning:Define project scope, goals, and deliverables in collaboration with stakeholders.
Develop detailed project plans, timelines, and schedules.
Estimate resources and budgets for project completion.

· Budget Management:Prepare and manage the project budget.
Monitor financial performance and ensure costs are controlled.
Approve expenditures and ensure cost efficiency.

· Resource Management:Coordinate with architects, engineers, and contractors to ensure project requirements are met.
Procure materials, labor, and services, ensuring quality and adherence to the project timeline.
Ensure the availability and proper allocation of resources (staff, equipment, materials).

· Risk Management:Identify potential risks and develop mitigation strategies.
Address unexpected delays or issues that may arise during the construction process.
Ensure compliance with safety and regulatory standards.

· Team Leadership:Lead and motivate construction teams, ensuring tasks are completed as scheduled.
Collaborate with project stakeholders, clients, and other parties involved.
Communicate regularly with clients and provide project updates.

· Quality Control:Oversee the quality of work throughout the construction process.
Conduct inspections to ensure the project meets design specifications and standards.
Ensure the use of appropriate construction techniques and materials.

· Documentation and Reporting:Maintain project records, including contracts, change orders, and progress reports.
Provide regular updates on project status to stakeholders and upper management.
Prepare project closure documentation, including final reports and as-built drawings.

· To ensure that all monthly, quarterly and yearly financial reports, budgets, operating forecasts and other information required by UEL are accurately complied and submitted within specified time limits, identifying variances and drafting variance explanation to the management discussion.

· To ensure hotels’ general ledgers are maintained, reflecting the current financial status and profit & loss position of the hotels, in an orderly and professional manner.

· TO ensure all postings to the hotel’s general ledgers supported by properly authorized and documented journal vouchers.

· To review all balance sheet schedules, bank reconciliation statements and control accounts reconciliation of each month end closing after updated by the Accounts Assistant latest on every 20th of the following month.

· To co-ordinate all accounting sections, making enquiries about the nature of transactions and system of control, cross checking and journalizing monthly transaction summaries for posting.

· To set guideline and deadlines for each accounting staff under his supervision in order to ensure timely financial reporting.

· To assist Accountant to prepare yearly operating and capex budgets. To provide operating and capex budgeting reports and monitor them.

· To provide accurate financial and economic data resource to the management.

· Manage the everyday and every month’s accounting operation and back office function;

· Supervise the efficiency of the finance department

· Ensure adherence to rules and regulations of Standard Accounting Practices.

· To ensure that an organized up-to-date filing system is maintained for all pertinent financial records, including limitation of access, confidentiality and other preventive measures.

· To supervise accounting staff under his supervision on the correct standards and procedures and to assist them in handling their work challenges.

· To assist to modify the hotel finance regulation.

· Make every chance to give the advice such as improving the GOP, hotel service and cost reduction

· To assist to improve the efficiency of the Finance Department

· Establish procedures to review the accounting system and internal control regularly

· Oversees the capital expense and strengthen the budget management

· Manage the cash flow

· Solve the personal problems of the Finance Department

· Train the new staff

· To ensure that hotel’s assets/durables are properly maintained and recorded in both the fixed asset register and the general ledger.

· To verify computation of deprecation and disposal of fixed assets/durables.

· To prepare annual profit and loss and balance sheet for audit purpose and collect all information available for audit discussing with auditors in respect of any adjustments and answer any queries raised by them.

· To ensure all tax returns like quarterly GST return, yearly F1 Cess return, etc, are prepared and checked on time for Accountant’s verification and submission to authorities.

· To assist in completing statistical questionnaires or surveys from government or other authorized bodies

· To assist Accountant in computing tax computation for each property by providing details expenses analysis.

· To draft and work with external auditor on the audit financial statement.

· To carry out any other duties and responsibilities as assigned.

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

· 1.Handle and manage Accounts Receivables Function.

· 2.Update and maintain accounting journals.

· 3.Daily entry of receipts into the accounting system.

· 4.Process staff expense claims.

· 5.Ensure entries are charged to the correct account codes.

· 6.Handle customer's queries on the daily financial transactional activities.

· 7.Ensure timely and accurate report submission.

· 8.Generate monthly accounts receivables report.

· 9.Assist Finance Manager in other areas of accounting whenever necessary.

· 10.Perform analysis of accounts, preparation of audit schedules etc

· 11.Perform other ad-hoc duties when necessary.

· To lead, supervise, and coordinate site works.

· Work closely with Project Manager to ensure contracted works meet all requirements and targeted dates.

· Resolve worksite issue quickly and effectively in order to keep work progress on track.

· Ensure all works, workers and contractors adhere to all safety regulations.

· Other duties as assigned.

· Requirements:

· Minimum 5 years experience in construction or roofing industry.

· Possess Building Construction Supervisors Safety (BSCC) certificate.

· Certificate in Lifting Supervisor.

· Able to communicate in English（Chinese） and liaise with customers and main contractors.

Roles & Responsibilities:

• Support the accomplishment of construction human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.

• Act as the main QAQC adviser on project site for subcontractors, crafts people and operatives

• Prepare and plan QAQC procedures and documents for the project/ works

• Attend to and prepare for any quality inspection required for the works

• Formulate and implement a quality assurance program for the worksite including but not limited to training, assessment and implementation to ensure quality works on site

• Maintain, formulate and follow through quality assurance system and follow through the audit requirements

• Advise and monitor the operation team for quality execution of the works on site

• Liaise with Clients, consultants, architects, subcontractors/ vendors with regards to quality execution and planning of the works

• Liaising with the local authority (where appropriate to the project) to ensure compliance with local construction regulations and by-laws in relation to quality

• Liaising with clients and their representatives (architects, engineers and surveyors), including attending regular meetings to keep them informed of quality aspects of the works

• Day-to-day management of the site, including supervising and monitoring the site supervisory crew, labour force and the work of any subcontractors to ensure quality execution of the works

• Overseeing quality control and health and safety matters on site;

• Preparing reports as required;

• Resolving any unexpected technical difficulties and other problems that may arise.

• Updates job knowledge by tracking and understanding emerging construction practices and standards; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

• Managing, monitoring and interpreting the contract design documents/ drawings supplied by the client, architect or consultant;

• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Upholding Company’s work ethics and proper display of representation to Clients/Vendors/Subcon

Requirements

• Degree in Engineering or equivalent

• Min. 2 year of relevant experience in Quality Assurance, Process Audit

• Min 2 years in the Oil and Gas Industry

• Trained in ISO:9000 / Internal Quality Audit Trainings preferred

• Performance-driven and excellent leadership skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Receptionist

Work Dynamics - Integrated Facilities Management

Serving on the front lines of customer service

Are you a people person who can make daily interactions such a breeze?

In this role, you’ll be in charge of one of the busiest places in the office—the front desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.

Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.

You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception.

Being at the heart of the business

Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations.

Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you’ll be expected to develop policies and procedures needed for all functions in the reception. As needed, you’ll also take part in managing conference rooms, events, flower arrangement coordination, and others.

Sound like you? To apply you need to be:

A highly skilled professional

You should be a graduate in any discipline and have one to five years’ experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you’re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.

A client service champ

A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Receptionist

Work Dynamics - Integrated Facilities Management

Serving on the front lines of customer service

Are you a people person who can make daily interactions such a breeze?

In this role, you’ll be in charge of one of the busiest places in the office—the front desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.

Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.

You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception.

Being at the heart of the business

Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations.

Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you’ll be expected to develop policies and procedures needed for all functions in the reception. As needed, you’ll also take part in managing conference rooms, events, flower arrangement coordination, and others.

Sound like you? To apply you need to be:

A highly skilled professional

You should be a graduate in any discipline and have one to five years’ experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you’re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.

A client service champ

A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Front Office Lead

Work Dynamics - Integrated Facilities Management

Site Operations

• Create a comfortable, welcoming and hospitable experience for employees and their guest.
• Boost agility in the workplace by managing up-to-date visitor information.
• Handle internal & external calls and correspondence.
• Anticipate client needs through observation to create memorable experiences.
• Manage stationery requisition and related inventory management.
• Adhoc responsibilities assigned by Workplace Manager.

Customer Services

• Foster a sense of community and create happiness at work for our team, our client and their guest.
• Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service.

Visitor Management

• Provide personable and efficient visitor registration services.
• Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS).
• Enhance safety and security of our client’s facility by management of visitor movement.
• Execute emergency response plan to ensure safety of client and guest when necessary.

Concierge Services

• Deliver concierge service with local expertise and insider knowledge.
• Manage transportations request from visitors and employees.

Conference Meeting Room Booking

• Assist & educate client to achieve optimization and efficiency for meeting room bookings.
• Enhance user comfort and services by efficient turnaround of meeting rooms.
• Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.

Mail Delivery Services

• Organise receipt and deliveries of all mails and courier services.
• Manage mail distribution records and mail logs.

Experience

• 2-years’ experience in Hospitality and/or Tourism sector or related professional area
• Prior experience to manage meeting room services is an advantage
• Diploma from an accredited institute

Task Skills

• Proficiency with Microsoft Word, Excel and PowerPoint.
• Good command of verbal and written English

Personal Skills

• Ability to meet tight schedules and deliver high quality of work
• High level of communication and interpersonal skills

- Organise mobilisation and demobilisation of equipment

- Organise and deployment of workers

- Monitor the site activities and project supervision

- Prepare weekly and monthly progression reports

- Manage material requisition and cost control

- Keep proper documentation of all work-related matters

- Update detailed daily site reports and records of completed activities

- Attend daily site meetings

- Understand AUTO CAD or BIM

- Other ad-hoc job that may be required from time to time

- Organise mobilisation and demobilisation of equipment

- Organise and deployment of workers

- Monitor the site activities and project supervision

- Prepare weekly and monthly progression reports

- Manage material requisition and cost control

- Keep proper documentation of all work-related matters

- Update detailed daily site reports and records of completed activities

- Attend daily site meetings

- Understand AUTO CAD or BIM

- Other ad-hoc job that may be required from time to time

Job Description:

• Measurements of Building Works;
• Prepare and monitor monthly progress claims to clients / main contractors;
• Valuation of interim payments for subcontractors;
• Responsible of project cost estimation and monitoring;
• All contract administration, correspondences and documentation works;
• Preparation of site documentation including risk assessment, safe work procedure, fall prevention plan etc.
• Any other duties and responsibilities that may be assigned from time to time or on ad-hoc basis.
• Attend meetings/ site meetings with Main -Contractor

Requirements:

• Diploma / Bachelor's degree in Quantity Surveying, or a related field.
• Entry level candidates
• Ability to converse in Mandarin and English.

Working Hour:

• 5days (9.00am - 6.00pm)

Key Responsibilities:

I. Operational Responsibilities:

• Handle incoming calls, redirecting them appropriately, and taking accurate messages when necessary.
• Manage and maintain an organized inventory of office and pantry supplies, placing orders when necessary.
• Uphold and enforce security protocols, including visitor registration and access control procedures.
• Generate reports and perform data entry tasks accurately and efficiently.
• Offer administrative support to the CEO's office, including drafting correspondence, arranging appointments, and managing calendars.

II. Hospitality and Guest Service Responsibilities:

• Provide exceptional executive and cordial guest service experiences.
• Respond promptly to meet and exceed guests' needs.
• Anticipate and action the needs or concerns of guests and VIPs to exceed client expectations.
• Act as the primary point of contact for employees and their guests, addressing inquiries, issues, troubleshooting, and feedback related to workplace services, aiming to positively impact their care and comfort.
• Strive to continually improve service performance and enhance the overall guest experience.
• Warmly welcome guests upon arrival and register them according to guidelines.
• Coordinate and execute special events, meetings, and conferences hosted by the CEO's office.
• Collaborate with other departments to ensure smooth operations and seamless guest experiences.
• Stay updated with current industry trends and developments related to guest services and reception activities.

III. Qualifications and Additional Requirements:

• Able to multi-task and work under pressure in a fast-paced environment.
• Preferably possess 5-8 years of experience in the hotel or airline industry, focusing on C-suite guest services.
• Able to work independently while adhering to established standards and procedures.
• Always maintain a professional and polished appearance, following the dress code policy.
• Possess exceptional communication and interpersonal skills.
• Exhibit strong organizational and time management skills.
• Proficiency in MS Office suite and other related software.
• Handle confidential information with utmost discretion.
• Friendly and positive attitude towards guests and team members.
• Familiarity with property safety, first aid, fire, and emergency procedures.
• Participate in training and workshops to enhance relevant skills and knowledge.

• To assist the Project Manager or Project Engineer in the daily execution of work.
• To supervise the work of sub-contractors and in-house workers.
• To work closely with other site operations staff to meet the project schedule.
• Ensure installation is carried out as per construction drawings.
• To monitor the progress and quality of work being performed by workers.
• Ensure that works are executed within an acceptable standard of workmanship.
• Attend the daily tool-box meeting and convey clear instruction accordingly.
• Understand and ensure compliance in project requirement and scope of work.

Job Description

• Ensure all M&E works are performed on time and in compliance with all necessary standards, code of practice and safety regulations.
• Responsible for the supervision and coordination of works at construction site.
• Monitor progress, quality of workmanship.
• Supervise the work activity on site, monitor the progress and keep track based on schedule
• Supervise and coordinate of construction workers / operators in construction project
• To assist in prepare information to office to prepare progressive claims and VO.

Requirement

• Candidate with at least 1 year working experience in HVAC industry preffered
• Class 3 driving license
• Diploma in M&E or Facility Management

Job Description

This position will collect, process, input, organize and file data and documentation from various sources and stakeholders in order to support the administrative, documentation, data, reporting, compliance and communications needs of projects

• Provide routine administrative support to internal and external project management team members.
• Responsible for preparation of construction drawings, using Revit and CAD software.
• Draft outline and detailed drawing(S) to the appropriate scale as required by the relevant authorities or customer's requirement.
• Assist in preparation of project documentation required for submission of drawing.
• Documentation control relating to all project activities at site.
• Oversee project procurement management.
• Perform other ad-hoc duties as assigned by the Project Engineer/ Project Manager.

Requirements

- Experience in the related field is highly welcomed.

- Ability to work effectively both independently and as part of a team

- Minimum diploma qualification with knowledge in 2D, 3D AutoCAD software and Revit.

Job Description & Requirements

Responsibilities:

1. Responsible for produce structural shop drawing to meet the project requirements.

2. Responsible for the preparation of drawings and detailed design documents

3. Ability to undertake concept design and development

4. Check and verify design drawings to conform to specifications and design data

5. Other ad-hoc drafting assigned by the project management

Requirements:

1. Degree in Civil Engineering

2. Min 3 years relevant experience in the related field

3. Proficient in AutoCAD is a must

4. Knowledge in Tekla Structures, 3DMax will be an advantage

5. Ability to work independently meets with the deadline

6. Strong teamwork spirit, proactive & good communication skills

7. Strong creativity in concept design, architectural details and construction practices.

Purchaser is responsible for evaluating products, negotiating contracts and buying the site materials needs. A purchaser also need evaluate quality and prices to overseeing delivery schedules.

Requirements

(1) Min 3 years relevant experience in the related field

(2) Ability to work independently meets with the deadline

(3) Strong teamwork spirit, proactive & good communication skills

(4) Cost control skill

Finance Manager

What this job involves:

Business Partnering and Finance Management

• Support Regional Account Director, onsite FM leads & functional teams in the handling of business, operational, financial decision making, risk mitigation and other financial advice;
• Ensure timely production of annual budgets / quarterly forecasts for the portfolio;
• Manage daily expenditure for both Opex and Capex;
• Complete month end closing and reporting with high quality;
• Deliver trainings to onsite FM team to ensure finance process well implemented with no risk;
• Monitoring and review of financial KPIs;
• Process implementation and improvements;
• Ensure the Finance team assists with on-going cost saving projects, including identification, monitoring and analysis.
• Support Account Director to deliver finance management from both JLL and client perspective as the regional level.

Reporting/Forecasting/Planning

• Monthly, quarterly & ad-hoc reporting and variance analyses for client and corporate requirements;
• Annual budget & quarterly forecasts for both client and corporate;

Data Management, Policies & Procedures & Audit

• Ensure data accuracy and integrity of the systems across the region and audit data from time to time;
• Ensure that appropriate processes and systems control are planned, implemented and maintained to guarantee the integrity of all transactions;
• Ensure that all financial accounting and reporting is audit worthy/ready and in keeping with recognised quality management processes;
• Ensure the finance staff are well-trained on the financial systems & are effectively able to extract data readily.

People Management

• Provide effective strategic leadership and direction to the JLL on-site Finance team.
• Hiring, coaching & mentoring.

Senior Facilities Manager

Role Purpose

An exciting opportunity has arisen for a Senior Facilities Manager who will manage all high performing operational aspects of the assigned sites within the account owned and/or occupied portfolio in accordance with the requirements of all local requirements. The Senior FM will oversee the teams in APAC supporting all on account. This role is client facing and candidate must be able to exhibit exceptional customer and stakeholder service and communication.

What this job involves

The key focus for this role will be to support the team in APAC to ensure clear management and ownership in driving the internal operations of stakeholders and its clients. Ensuring services to the highest possible standards are delivered within adequate timeframes as well as representing the client and JLL values in appearance, presentation and manners throughout the APAC portfolio.

In this role, you will bring your people focused skills including strong stakeholder management and relationship building, continuous engagement and communications as well as your ability to proactively support the needs of our staff, clients and business partners.

You will be instrumental in ensuring the APAC workplace delivers a great experience for visitors and staff whilst also overseeing some remote sites. Your ownership of these multiple sites and people management to ensure you have happy customers in your whole community and your ability to proactively resolve queries and issues will be the cornerstone to your success in this role.

• Promoting high level of satisfaction among client users by promptly responding to their service requirements.
  
• Demonstrates leadership, gives direction and mentors the JLL team on site to promote engagement and excellency in customer service and delivery
• Responsible locally for Building Management Systems, PPM Schedules, Task System, EHS and Quality Compliance
• Ensures compliance with JLL and client best practice, policies and procedures including statutory compliance, Quality and EHS compliance.
  
• Acts as go-to person in relation to all facilities/project/fit out/crisis management activities on site ensuring timely solutions and identification and removal of potential roadblocks
• Develops a close working relationship with Client Key Stakeholders, Landlord, Managing Agents and all of the FM vendors to ensure that they fully understand the Client culture and become partners in delivering a high-quality service
• Monitor PPM schedules, O&M’s, warranties, Task System, Asset & Life Cycle Registers
• Responsible for Health & Safety during events, including contractor supervision, reviewing of H&S documentation and working closely with the Health & Safety Manager
  
• Monitors and ensures office housekeeping and cleanliness is delivered to highest standards and that soft services functions are delivered in a timely efficient and customer orientated fashion
• Proactively manages spend and budget locally in line with JLL policies and procedures including the processing of PO’s, invoices, budgets, service charges, rates, rent, insurance and local taxes etc. as applicable

Sound like you? To apply you need to be able to demonstrate the following skills and experience:

• Bachelor's degree or equivalent facilities or property management experience.
  
• Strong FM Background with a proven ability to understand and interrogate hard service / soft service delivery.
• Ability to react quickly and decisively when faced with a problem or issue
• Able to work off their own initiative and with minimal direction
• Strong team player with a commitment to support their colleagues
• Able to demonstrate superior people management skills
• Ability to work under pressure and to tight deadlines
• Knowledge of building systems, HVAC, electrical, mechanical, and plumbing services.
  
• Superior client relationship management skills.
• Strong leadership, supervisory and people management skills across multiple service lines.
• Ability to work without supervision and drive positive outcomes.
• Experience in a customer facing environment within technical FM services.
• Experience with event management and planning.
• Must be able to demonstrate flexibility in relation to type of works carried out and availability.
• Excellent written and oral communication skills, including presentation and negotiation skills.
  
• Ability to display initiative, confidence, and professionalism at all times
• Must be prepared to travel in order to support region wide delivery
• Ability to plan and manage financials within budget and time constraints as well as identify cost savings and avoidance opportunities.
• Experience with contract management, vendor management and small capital projects.
• Computer proficiency with MS Office and Computerized Maintenance Management System (CMMS).
  
• Able to demonstrate knowledge of local health and occupational safety requirements
• Experienced in dealing with critical facilities and vendor management for specialized services
• Strong written and verbal English as a second language
  

You also need to be:

• Self-motivated; confident & energetic
  
• Flexible – able to adapt to rapidly changing situations
• Goal-oriented – able to focus on meeting all performance targets
• A strong communicator – good presentation skills and possess strong verbal & written communication skills (English & local language)
  

Critical Competencies for Success

• Firm First mind-set
• Able to cooperate and work well with others to meet targets
  
• Support the team effectively as and when needed
• Proven ability to commit to flawless execution while complying with firm’s procedures and standards
• Client Focus & Relationship Management
• Demonstrate and ensure to instil a culture in the team that match our ‘I am JLL’ core behaviours and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer
• Able to interact with the general client staff & vendors with ease
• Ability to manage conflict and conflicting priorities
• Demonstrates ability to work with vendors to deliver efficient services
• Demonstrates proactive & professional approach to customer service
• Project Management & Organizational Skills
• Proven ability to manage multiple and complex operational matters on a daily basis
• Demonstrates ability to prioritize and manage the completion of projects in an efficient and timely manner
  

• Responsible for site planning and supervision of work schedule
• Updating of daily work status to Planner
• Attend daily coordination meeting
• Work closely with Planner on planning future activities
• Manages the daily activities in an efficient and productive manner
• Monitors the daily work logs of all assigned subordinates.
• Schedule worker overtime during peak periods or whenever necessary
• Strictly enforce company and government-dictated work and safety rules
• Requisition necessary materials and stock replacement parts to ensure continuity of smooth operations
• Maintain equipment and surrounding areas in sound working order
• Oversee on-the-job training of probationary workers Ensures adherence to safety policies, procedures and practices