Hard Services Coordinator

Work Dynamics - Integrated Facilities Management

What this job involves:

Leading on-site operations

Are you a pro at giving on-site support? Working with a team, you’ll oversee the day-to-day client activities for the assigned facility. You’ll also implement facilities management procedures and performance measures—and ensure that they are always maintained. Likewise, you’ll boost on-site operations by promoting best practices and creating better processes. This job will also entail the question “How do I ensure the safety of my colleagues?” You will do this by promoting adherence to health and safety standards.

Winning our clients’ trust

As the facilities co-ordinator, you’ll be working frequently with clients, so you’ll need to build strong relationships with them. Likewise, you’ll need to be proactive and engaging; and make sure that the clients’ expectations are met each and every time. You will also be the go-to person for any facilities-related concerns.

Promoting teamwork across the board

At JLL, we strongly believe that teamwork is the secret behind every successful company. Do you share our thoughts? If so, then you are what we’re looking for. In this role, you will support our people’s growth and development through effective training and coaching sessions. Likewise, you’ll promote a culture that upholds the ‘I am JLL’ core behaviours and fosters teamwork, cooperation and performance excellence. Also part of your job is to ensure that the team is constantly motivated, and that trust and work ethics prevail among members.

Job Description

• Coordination of moves, adds, and changes (MAC).
• Ensure compliance with health and safety regulations, such as fire safety and workplace ergonomics.
• Manage the daily operations of the workplace, including managing facilities, security.
• Efficiently track and update FM asset inventories; assist in the storing, disposal, and/or retrieval of FM assets
• Responds to work orders and complaints promptly with accurate and thorough information according to the specific request. Assists with light duty adjustments such adjusting monitor arms, tightening screws on chairs, and crawling under desks to adjust cables. Assists with meeting set up, furniture reset, and delivering temporary equipment and supplies. May assist with temporary signage.
• Maintain workplace policies and procedures, such as building access, visitor management, and emergency preparedness.
• Ensure that workplace facilities are maintained and cleaned to a high standard, and that workplace equipment is in good working order.
• Ensure daily work orders and feedbacks are addressed and attended to.
• Supervise and maintain the work schedule of the workplace support team, including receptionist, event co-ordinator, admin co-ordinator and housekeeping staff.

Sound like you? To apply, you need to be:

Competent and goal-driven

Do you have four to six years’ experience in a commercial / tenancy-based office facilities environment or other related fields? If so, you will be a perfect fit for the role. Likewise, an experience in managing commercial contracts and budgets may just help you land this job. You’ll also need to be a goal-oriented individual who’s an ace in health and safety requirements, vendor management and facilities technical systems management

Organised and analytical

We’re looking for a self-motivated and quick-thinking facilities co-ordinator who can solve problems using quantitative methods and holistic approaches. Likewise, we’re on the lookout for well-organised leaders who plan tasks in advance and constantly stay ahead of deadlines.

Engaging and professional

A passion for excellence is what makes a great facilities co-ordinator. We’ll need someone who can do more than the bare minimum to meet our clients’ expectations. In this role, you’ll also be working with different kinds of people, so you’ll need to be an expert in handling them professionally. Likewise, you’ll need to effectively manage, train and inspire the team to always do better. You’ll also need to take the time to listen to your people to create better work impact.

Job Requirement

• Diploma and at least 3-5 years of Facilities professional experience
• Strong Facilities Technical (Mechanical and Electrical) knowledge and experience;
• Able to handle manual duties and perform regular facilities inspections;
• Pro-active, independent, able to work with minimal supervision and perform under pressure;
• Knowledge and experience in computer systems, including Microsoft Windows and Office operating systems;
• Ability to work flexible hours, occasional weekends and evenings.

What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

- Organise mobilisation and demobilisation of equipment

- Organise and deployment of workers

- Monitor the site activities and project supervision

- Prepare weekly and monthly progression reports

- Manage material requisition and cost control

- Keep proper documentation of all work-related matters

- Update detailed daily site reports and records of completed activities

- Attend daily site meetings

- Understand AUTO CAD or BIM

- Other ad-hoc job that may be required from time to time

- Organise mobilisation and demobilisation of equipment

- Organise and deployment of workers

- Monitor the site activities and project supervision

- Prepare weekly and monthly progression reports

- Manage material requisition and cost control

- Keep proper documentation of all work-related matters

- Update detailed daily site reports and records of completed activities

- Attend daily site meetings

- Understand AUTO CAD or BIM

- Other ad-hoc job that may be required from time to time

What this job involves:

Leading on-site operations

Are you a pro at giving on-site support? Working with a team, you’ll oversee the day-to-day client activities for the assigned facility. You’ll also implement facilities management procedures and performance measures—and ensure that they are always maintained. Likewise, you’ll boost on-site operations by promoting best practices and creating better processes. This job will also entail the question “How do I ensure the safety of my colleagues?” You will do this by promoting adherence to health and safety standards.

Winning our clients’ trust

As the assistant facilities manager, you’ll be working frequently with clients, so you’ll need to build strong relationships with them. Likewise, you’ll need to be proactive and engaging; and make sure that the clients’ expectations are met each and every time. You will also be the go-to person for any facilities-related concerns.

Keeping an eye on budget and contracts

Do you have a solid background in finance management? As the person in charge, you will take care of the site’s financial operations. Also part of your job is to coordinate with vendors and suppliers, and make sure that they deliver quality work practices according to the contract, and at the right cost.

Promoting teamwork across the board

At JLL, we strongly believe that teamwork is the secret behind every successful company. Do you share our thoughts? If so, then you are what we’re looking for. In this role, you will support our people’s growth and development through effective training and coaching sessions. Likewise, you’ll promote a culture that upholds the ‘I am JLL’ core behaviours and fosters teamwork, cooperation and performance excellence. Also part of your job is to ensure that the team is constantly motivated, and that trust and work ethics prevail among members.

Position Goals:

• To achieve high level of client satisfaction
• Establishing and managing the service delivery team
• Delivering key regional initiatives as well as ensuring consistency in processes, systems and reporting
• The role also ensures efficient and consistent operation of all facility activities to meet contractual obligations with respect to the property portfolio of the Client throughout the region, achieving the Client's regional outsourcing objectives of cost savings, consistency and risk management

Duties & Responsibilities:

Leadership

• Establishes the vision and strategy of the account plans and ensuring the client receives exceptional delivery
• Understand the client's key business drivers, focus the team to ensure those priorities are aligned with our deliverables
• Ensures the account team is high performing
• Hire, attract and retain a team of top talented employees; improve team performance through regular coaching and feedback; provide recognition

Client/Stakeholder Management

• Serves as regional single point of contact for JLL's service delivery and escalation point
• Accountable for the service delivery to meet contractual obligations of JLL
• Manage relationships with key stakeholders in the Client's organization
• Develop and implement business plan which meets the Client's outsourcing and JLL's objectives for the account

Financial Management

• Assist the client with the development of the property budgets and forecasts in accordance with the financial timetable.
• Be responsible for achievement of the agreed financial targets for the account; revenue, expenses and debtors targets.
• Meet the agreed growth targets for the account.
• Look for opportunities to cross-sell services.
• Responsible for collection of fees from client and tracking of outstanding payments.

Contract Management

• Ensure adherence to the contract
• Responsible for the achievement of key performance indicators, service levels and other measures as contracted
• Implement and manage the change control process
• Manage the governance process for the account

Operations

• Responsible for direct management of all resources involved in the delivery of services. e.g. recruitment, performance assessment etc.
• Actively manage the professional development of all direct reports
• Prepare and implement a Succession Plan for the account
• Responsible for the implementation of technology systems to support service delivery, and ensure the required reporting from the systems
• Develop and implement standard operating procedures and processes for the account
• Develop, implement and manage all regional initiatives and programs for the account
• Drive client specific initiatives such as savings targets, benchmarking and best practices
• Drive regional consistency in the account e.g. in reporting, standard operating procedures, systems and HR practices.
• Prepare monthly and any instructed reporting to the satisfaction of the Client

Employee Specifications:

• Minimum 10 years' experience in Facilities Account Management
• Tertiary qualifications in Facilities Management / Property or Building Management
• Has handled complex account structures, either running multiple teams, across multiple locations and countries
• Has experience in handling client and/or Firm sensitivities' knowing when to escalate with urgency, or how to de-escalate certain risks
• Has demonstrated experience in balancing the interests of the client with those of the Firm
• Has experience in translating client needs into existing or new business growth
• Has handled a P&L

Personal Characteristics:

• Demonstrated superior client relationship skills - able to interact and interact face to face with external clients
• Demonstrated superior people management skills - ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels
• Strong communicator - good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener
• Flexible - able to adapt and effectively deal with rapidly changing, stressful situations
• Proven ability to initiate and follow through with improvement initiatives
• Able to work independently and be a team player

Sound like you? To apply, you need to be:

Competent and goal-driven

Do you have four to six years’ experience in a commercial / tenancy-based office facilities environment or other related fields? If so, you will be a perfect fit for the role. Likewise, an experience in managing commercial contracts and budgets may just help you land this job. You’ll also need to be a goal-oriented individual who’s an ace in health and safety requirements, vendor management and facilities technical systems management.

Organised and analytical

We’re looking for a self-motivated and quick-thinking assistant facilities manager who can solve problems using quantitative methods and holistic approaches. Likewise, we’re on the lookout for well-organised leaders who plan tasks in advance and constantly stay ahead of deadlines.

Engaging and professional

A passion for excellence is what makes a great assistant facilities manager. We’ll need someone who can do more than the bare minimum to meet our clients’ expectations. In this role, you’ll also be working with different kinds of people, so you’ll need to be an expert in handling them professionally. Likewise, you’ll need to effectively manage, train and inspire the team to always do better. You’ll also need to take the time to listen to your people to create better work impact.

What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Duties and Responsibilities:

• Involvement in the execution of both buy and sell side transactional business in the Singapore Capital markets business;
  
• Conduct financial modelling such as discounted cash flow analysis and feasibility studies, etc;
  
• Assist in preparation of proposals, marketing materials / information package on sell side transactions
  
• Assist with due diligence of relevant documents (review of legal documents, title, management contracts, etc.); Research and analyse real estate market fundamentals;
  
• Assist with pitch / marketing documents and any other duties that management may reasonably require.
  
• Involvement in advising, organising and managing collective sale exercises of condominiums, commercial, industrial and mixed-use strata-titled developments.
  
• Assist in handling and convincing collective sale owners to part-take in their estates’ collective sale exercises.
  
• Assist in the marketing and execution of land and collective sale development sites.
  

Requirements:

• Undergraduate degree in relevant discipline such as business, finance and/or real estate;
  
• Must qualify/possess CEA registration as a Salesperson.
  
• Relevant 2-3 years’ experience in real estate for Senior Analyst position;
  
• Proven academic track record with strong performance in analytical and financial courses;
  
• Excellent report writing skills and attention to detail is essential;
  
• Excellent presentation, communication and interpersonal skills;
  
• Proficiency in English and a second language
  
• Proficiency in Microsoft Office (Word, Excel and PowerPoint) ;
  

• Assist Project Manager on Earth Control Measures (ECM) plan
• To inspect and examine the workplace to ensure environmental compliance
• Identify and discuss environmental health irregularities with superior and recommend measures to rectify such irregularities
• Liaise with authorities and clients on matters pertaining to environmental complaints and related issues
• Ensure that good housekeeping methods are always practiced at site
• Must possess a Certificate of Competency in Earth Control Measures
• Must be registered ECO
• At least 5 years of working experience in Building & Construction in HDB (BTO) project

· Project Planning:Define project scope, goals, and deliverables in collaboration with stakeholders.
Develop detailed project plans, timelines, and schedules.
Estimate resources and budgets for project completion.

· Budget Management:Prepare and manage the project budget.
Monitor financial performance and ensure costs are controlled.
Approve expenditures and ensure cost efficiency.

· Resource Management:Coordinate with architects, engineers, and contractors to ensure project requirements are met.
Procure materials, labor, and services, ensuring quality and adherence to the project timeline.
Ensure the availability and proper allocation of resources (staff, equipment, materials).

· Risk Management:Identify potential risks and develop mitigation strategies.
Address unexpected delays or issues that may arise during the construction process.
Ensure compliance with safety and regulatory standards.

· Team Leadership:Lead and motivate construction teams, ensuring tasks are completed as scheduled.
Collaborate with project stakeholders, clients, and other parties involved.
Communicate regularly with clients and provide project updates.

· Quality Control:Oversee the quality of work throughout the construction process.
Conduct inspections to ensure the project meets design specifications and standards.
Ensure the use of appropriate construction techniques and materials.

· Documentation and Reporting:Maintain project records, including contracts, change orders, and progress reports.
Provide regular updates on project status to stakeholders and upper management.
Prepare project closure documentation, including final reports and as-built drawings.

· 1.Handle and manage Accounts Receivables Function.

· 2.Update and maintain accounting journals.

· 3.Daily entry of receipts into the accounting system.

· 4.Process staff expense claims.

· 5.Ensure entries are charged to the correct account codes.

· 6.Handle customer's queries on the daily financial transactional activities.

· 7.Ensure timely and accurate report submission.

· 8.Generate monthly accounts receivables report.

· 9.Assist Finance Manager in other areas of accounting whenever necessary.

· 10.Perform analysis of accounts, preparation of audit schedules etc

· 11.Perform other ad-hoc duties when necessary.

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

· To lead, supervise, and coordinate site works.

· Work closely with Project Manager to ensure contracted works meet all requirements and targeted dates.

· Resolve worksite issue quickly and effectively in order to keep work progress on track.

· Ensure all works, workers and contractors adhere to all safety regulations.

· Other duties as assigned.

· Requirements:

· Minimum 5 years experience in construction or roofing industry.

· Possess Building Construction Supervisors Safety (BSCC) certificate.

· Certificate in Lifting Supervisor.

· Able to communicate in English（Chinese） and liaise with customers and main contractors.

· Project Planning:Define project scope, goals, and deliverables in collaboration with stakeholders.
Develop detailed project plans, timelines, and schedules.
Estimate resources and budgets for project completion.

· Budget Management:Prepare and manage the project budget.
Monitor financial performance and ensure costs are controlled.
Approve expenditures and ensure cost efficiency.

· Resource Management:Coordinate with architects, engineers, and contractors to ensure project requirements are met.
Procure materials, labor, and services, ensuring quality and adherence to the project timeline.
Ensure the availability and proper allocation of resources (staff, equipment, materials).

· Risk Management:Identify potential risks and develop mitigation strategies.
Address unexpected delays or issues that may arise during the construction process.
Ensure compliance with safety and regulatory standards.

· Team Leadership:Lead and motivate construction teams, ensuring tasks are completed as scheduled.
Collaborate with project stakeholders, clients, and other parties involved.
Communicate regularly with clients and provide project updates.

· Quality Control:Oversee the quality of work throughout the construction process.
Conduct inspections to ensure the project meets design specifications and standards.
Ensure the use of appropriate construction techniques and materials.

· Documentation and Reporting:Maintain project records, including contracts, change orders, and progress reports.
Provide regular updates on project status to stakeholders and upper management.
Prepare project closure documentation, including final reports and as-built drawings.

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

· 1.Handle and manage Accounts Receivables Function.

· 2.Update and maintain accounting journals.

· 3.Daily entry of receipts into the accounting system.

· 4.Process staff expense claims.

· 5.Ensure entries are charged to the correct account codes.

· 6.Handle customer's queries on the daily financial transactional activities.

· 7.Ensure timely and accurate report submission.

· 8.Generate monthly accounts receivables report.

· 9.Assist Finance Manager in other areas of accounting whenever necessary.

· 10.Perform analysis of accounts, preparation of audit schedules etc

· 11.Perform other ad-hoc duties when necessary.

· To ensure that all monthly, quarterly and yearly financial reports, budgets, operating forecasts and other information required by UEL are accurately complied and submitted within specified time limits, identifying variances and drafting variance explanation to the management discussion.

· To ensure hotels’ general ledgers are maintained, reflecting the current financial status and profit & loss position of the hotels, in an orderly and professional manner.

· TO ensure all postings to the hotel’s general ledgers supported by properly authorized and documented journal vouchers.

· To review all balance sheet schedules, bank reconciliation statements and control accounts reconciliation of each month end closing after updated by the Accounts Assistant latest on every 20th of the following month.

· To co-ordinate all accounting sections, making enquiries about the nature of transactions and system of control, cross checking and journalizing monthly transaction summaries for posting.

· To set guideline and deadlines for each accounting staff under his supervision in order to ensure timely financial reporting.

· To assist Accountant to prepare yearly operating and capex budgets. To provide operating and capex budgeting reports and monitor them.

· To provide accurate financial and economic data resource to the management.

· Manage the everyday and every month’s accounting operation and back office function;

· Supervise the efficiency of the finance department

· Ensure adherence to rules and regulations of Standard Accounting Practices.

· To ensure that an organized up-to-date filing system is maintained for all pertinent financial records, including limitation of access, confidentiality and other preventive measures.

· To supervise accounting staff under his supervision on the correct standards and procedures and to assist them in handling their work challenges.

· To assist to modify the hotel finance regulation.

· Make every chance to give the advice such as improving the GOP, hotel service and cost reduction

· To assist to improve the efficiency of the Finance Department

· Establish procedures to review the accounting system and internal control regularly

· Oversees the capital expense and strengthen the budget management

· Manage the cash flow

· Solve the personal problems of the Finance Department

· Train the new staff

· To ensure that hotel’s assets/durables are properly maintained and recorded in both the fixed asset register and the general ledger.

· To verify computation of deprecation and disposal of fixed assets/durables.

· To prepare annual profit and loss and balance sheet for audit purpose and collect all information available for audit discussing with auditors in respect of any adjustments and answer any queries raised by them.

· To ensure all tax returns like quarterly GST return, yearly F1 Cess return, etc, are prepared and checked on time for Accountant’s verification and submission to authorities.

· To assist in completing statistical questionnaires or surveys from government or other authorized bodies

· To assist Accountant in computing tax computation for each property by providing details expenses analysis.

· To draft and work with external auditor on the audit financial statement.

· To carry out any other duties and responsibilities as assigned.

· To lead, supervise, and coordinate site works.

· Work closely with Project Manager to ensure contracted works meet all requirements and targeted dates.

· Resolve worksite issue quickly and effectively in order to keep work progress on track.

· Ensure all works, workers and contractors adhere to all safety regulations.

· Other duties as assigned.

· Requirements:

· Minimum 5 years experience in construction or roofing industry.

· Possess Building Construction Supervisors Safety (BSCC) certificate.

· Certificate in Lifting Supervisor.

· Able to communicate in English（Chinese） and liaise with customers and main contractors.

• To assist the Project Manager or Project Engineer in the daily execution of work.
• To supervise the work of sub-contractors and in-house workers.
• To work closely with other site operations staff to meet the project schedule.
• Ensure installation is carried out as per construction drawings.
• To monitor the progress and quality of work being performed by workers.
• Ensure that works are executed within an acceptable standard of workmanship.
• Attend the daily tool-box meeting and convey clear instruction accordingly.
• Understand and ensure compliance in project requirement and scope of work.

Receptionist

Work Dynamics - Integrated Facilities Management

Serving on the front lines of customer service

Are you a people person who can make daily interactions such a breeze?

In this role, you’ll be in charge of one of the busiest places in the office—the front desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.

Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.

You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception.

Being at the heart of the business

Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations.

Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you’ll be expected to develop policies and procedures needed for all functions in the reception. As needed, you’ll also take part in managing conference rooms, events, flower arrangement coordination, and others.

Sound like you? To apply you need to be:

A highly skilled professional

You should be a graduate in any discipline and have one to five years’ experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you’re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.

A client service champ

A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Receptionist

Work Dynamics - Integrated Facilities Management

Serving on the front lines of customer service

Are you a people person who can make daily interactions such a breeze?

In this role, you’ll be in charge of one of the busiest places in the office—the front desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.

Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.

You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception.

Being at the heart of the business

Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations.

Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you’ll be expected to develop policies and procedures needed for all functions in the reception. As needed, you’ll also take part in managing conference rooms, events, flower arrangement coordination, and others.

Sound like you? To apply you need to be:

A highly skilled professional

You should be a graduate in any discipline and have one to five years’ experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you’re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.

A client service champ

A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Front Office Lead

Work Dynamics - Integrated Facilities Management

Site Operations

• Create a comfortable, welcoming and hospitable experience for employees and their guest.
• Boost agility in the workplace by managing up-to-date visitor information.
• Handle internal & external calls and correspondence.
• Anticipate client needs through observation to create memorable experiences.
• Manage stationery requisition and related inventory management.
• Adhoc responsibilities assigned by Workplace Manager.

Customer Services

• Foster a sense of community and create happiness at work for our team, our client and their guest.
• Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service.

Visitor Management

• Provide personable and efficient visitor registration services.
• Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS).
• Enhance safety and security of our client’s facility by management of visitor movement.
• Execute emergency response plan to ensure safety of client and guest when necessary.

Concierge Services

• Deliver concierge service with local expertise and insider knowledge.
• Manage transportations request from visitors and employees.

Conference Meeting Room Booking

• Assist & educate client to achieve optimization and efficiency for meeting room bookings.
• Enhance user comfort and services by efficient turnaround of meeting rooms.
• Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.

Mail Delivery Services

• Organise receipt and deliveries of all mails and courier services.
• Manage mail distribution records and mail logs.

Experience

• 2-years’ experience in Hospitality and/or Tourism sector or related professional area
• Prior experience to manage meeting room services is an advantage
• Diploma from an accredited institute

Task Skills

• Proficiency with Microsoft Word, Excel and PowerPoint.
• Good command of verbal and written English

Personal Skills

• Ability to meet tight schedules and deliver high quality of work
• High level of communication and interpersonal skills

Job Description

This position will collect, process, input, organize and file data and documentation from various sources and stakeholders in order to support the administrative, documentation, data, reporting, compliance and communications needs of projects

• Provide routine administrative support to internal and external project management team members.
• Responsible for preparation of construction drawings, using Revit and CAD software.
• Draft outline and detailed drawing(S) to the appropriate scale as required by the relevant authorities or customer's requirement.
• Assist in preparation of project documentation required for submission of drawing.
• Documentation control relating to all project activities at site.
• Oversee project procurement management.
• Perform other ad-hoc duties as assigned by the Project Engineer/ Project Manager.

Requirements

- Experience in the related field is highly welcomed.

- Ability to work effectively both independently and as part of a team

- Minimum diploma qualification with knowledge in 2D, 3D AutoCAD software and Revit.

Job Description:

• Measurements of Building Works;
• Prepare and monitor monthly progress claims to clients / main contractors;
• Valuation of interim payments for subcontractors;
• Responsible of project cost estimation and monitoring;
• All contract administration, correspondences and documentation works;
• Preparation of site documentation including risk assessment, safe work procedure, fall prevention plan etc.
• Any other duties and responsibilities that may be assigned from time to time or on ad-hoc basis.
• Attend meetings/ site meetings with Main -Contractor

Requirements:

• Diploma / Bachelor's degree in Quantity Surveying, or a related field.
• Entry level candidates
• Ability to converse in Mandarin and English.

Working Hour:

• 5days (9.00am - 6.00pm)

Key Responsibilities:

I. Operational Responsibilities:

• Handle incoming calls, redirecting them appropriately, and taking accurate messages when necessary.
• Manage and maintain an organized inventory of office and pantry supplies, placing orders when necessary.
• Uphold and enforce security protocols, including visitor registration and access control procedures.
• Generate reports and perform data entry tasks accurately and efficiently.
• Offer administrative support to the CEO's office, including drafting correspondence, arranging appointments, and managing calendars.

II. Hospitality and Guest Service Responsibilities:

• Provide exceptional executive and cordial guest service experiences.
• Respond promptly to meet and exceed guests' needs.
• Anticipate and action the needs or concerns of guests and VIPs to exceed client expectations.
• Act as the primary point of contact for employees and their guests, addressing inquiries, issues, troubleshooting, and feedback related to workplace services, aiming to positively impact their care and comfort.
• Strive to continually improve service performance and enhance the overall guest experience.
• Warmly welcome guests upon arrival and register them according to guidelines.
• Coordinate and execute special events, meetings, and conferences hosted by the CEO's office.
• Collaborate with other departments to ensure smooth operations and seamless guest experiences.
• Stay updated with current industry trends and developments related to guest services and reception activities.

III. Qualifications and Additional Requirements:

• Able to multi-task and work under pressure in a fast-paced environment.
• Preferably possess 5-8 years of experience in the hotel or airline industry, focusing on C-suite guest services.
• Able to work independently while adhering to established standards and procedures.
• Always maintain a professional and polished appearance, following the dress code policy.
• Possess exceptional communication and interpersonal skills.
• Exhibit strong organizational and time management skills.
• Proficiency in MS Office suite and other related software.
• Handle confidential information with utmost discretion.
• Friendly and positive attitude towards guests and team members.
• Familiarity with property safety, first aid, fire, and emergency procedures.
• Participate in training and workshops to enhance relevant skills and knowledge.

Job Description & Requirements

Responsibilities:

1. Responsible for produce structural shop drawing to meet the project requirements.

2. Responsible for the preparation of drawings and detailed design documents

3. Ability to undertake concept design and development

4. Check and verify design drawings to conform to specifications and design data

5. Other ad-hoc drafting assigned by the project management

Requirements:

1. Degree in Civil Engineering

2. Min 3 years relevant experience in the related field

3. Proficient in AutoCAD is a must

4. Knowledge in Tekla Structures, 3DMax will be an advantage

5. Ability to work independently meets with the deadline

6. Strong teamwork spirit, proactive & good communication skills

7. Strong creativity in concept design, architectural details and construction practices.

Purchaser is responsible for evaluating products, negotiating contracts and buying the site materials needs. A purchaser also need evaluate quality and prices to overseeing delivery schedules.

Requirements

(1) Min 3 years relevant experience in the related field

(2) Ability to work independently meets with the deadline

(3) Strong teamwork spirit, proactive & good communication skills

(4) Cost control skill

Job Description

• Ensure all M&E works are performed on time and in compliance with all necessary standards, code of practice and safety regulations.
• Responsible for the supervision and coordination of works at construction site.
• Monitor progress, quality of workmanship.
• Supervise the work activity on site, monitor the progress and keep track based on schedule
• Supervise and coordinate of construction workers / operators in construction project
• To assist in prepare information to office to prepare progressive claims and VO.

Requirement

• Candidate with at least 1 year working experience in HVAC industry preffered
• Class 3 driving license
• Diploma in M&E or Facility Management