-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

-Must be able to work night shift or split shift
-Must be able to work extra hours or weekend if needed

Job Responsibilities:

• Supervise and manage a team of cleaning staff
• Train staff on cleaning techniques, safety, and equipment use.
• Manage cleaning supplies inventory to ensure availability.
• Report team performance and issues to higher management.
• Maintain records of cleaning schedules, attendance, and supplies usage.

Job Requirements:

• Experienced in the cleaning services industry
• Posses good communication and leadership skills

*Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

• Motivate, encourage, and challenge store cashiers
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Supervise, and discipline all store employees according to company policy
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Have the physical ability to perform all duties of a store cashier regularly.
• Communicate and perform all price change request, mark downs / ups as requested by the Operations Manager.
• Have relavent working experience

Duties and Responsibilities:

• Manage patient's needs and care within the clinic, manage other staff and directly report to the director.
• Treating clients through soft tissue manipulation while maintaining a safe and relaxing experience.
• Professional at perceiving client needs through spoken language, body language and other cues and modifying their treatments accordingly.
• Report to the owner or manager of the business.
• Provide 30-60 minute massages to clients by appointment.
• Guide clients through service offerings and determine which massages would benefit them most.
• Take a detailed client history and note any health conditions.
• Evaluate clients to determine painful or stressed areas of the body.
• Advise clients on stretching, strengthening or relaxation methods.
• Suggest future massage appointments and regime to clients.
• Listen to clients during appointments and adjust technique as they desire.

Requirements and Qualifications:

• Relevant education certification of massage therapists
• Experience working in a spa preferred
• Strong interpersonal communication skills
• Time management abilities
• Demonstrated sales and customer service skills

*Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

Join Our Team as a Front Desk Receptionist!

Are you a cheerful and self-motivated individual with experience in front desk management? If you have a dynamic and outgoing personality, we invite you to apply for our Front Desk Receptionist position.

Key Responsibilities:

• Provide exceptional customer service by warmly welcoming patients and addressing their inquiries via phone, email, or walk-ins.
• Manage appointment bookings, process payments, and generate invoices accurately and efficiently.
• Maintain the cleanliness and aesthetics of the clinic's reception area and related spaces.
• Ensure smooth clinic operations by conducting regular stock-taking and promptly addressing any issues that may arise.
• Handle and resolve various issues such as insurance claims, scheduling conflicts, and last-minute cancellations, escalating when necessary.
• Develop a strong understanding of the organization's services and team members to assist patients effectively.
• Collaborate closely with colleagues to deliver the best possible experience for patients.
• Perform other tasks assigned by the Clinical Directors as needed.

Candidate Requirements:

• Excellent customer service skills with a dynamic, self-driven, and reliable nature.
• Strong communication skills, proficient in both written and spoken English (proficiency in Chinese is a bonus).
• Good computer skills, including proficiency in Microsoft Office applications.
• Ability to thrive in a dynamic environment and handle multiple tasks effectively.
• Availability to work 5.5 days per week.

Benefits:

• Enjoy a friendly work environment with supportive colleagues.
• Convenient location for commuting.

To apply, please email your resume to [email protected] Successful candidates will be contacted for an interview.

Join us and be a part of our team dedicated to providing exceptional patient care!

Job Description: Physiotherapist

Responsibilities:

Our physiotherapists are entrusted with a variety of essential duties, including but not limited to:

• Conducting thorough physiotherapy assessments, administering treatments, and prescribing tailored rehabilitative exercises for individuals grappling with musculoskeletal conditions.
• Devising and implementing individualized care plans to assist patients in managing pain and disabilities, with the ultimate aim of restoring or optimizing their functional capabilities.
• Maintaining meticulous records of patients' progress and treatment outcomes to ensure continuity of care and effective communication among healthcare providers.
• Collaborating closely with multidisciplinary healthcare teams to advocate for and deliver a comprehensive approach to patient care.

Qualifications:

To be considered for this role, candidates must meet the following criteria:

• Full registration with the AHPC and possession of a valid practicing certificate.
• Minimum of 2 years' practical experience in musculoskeletal physiotherapy, ideally gained within a private practice or outpatient orthopedic clinic within a hospital setting.
• Preference will be given to senior physiotherapists with at least 5 years' experience.
• Demonstrated ability to work independently and autonomously, with a proactive approach to patient care.
• Candidates with specialized expertise in Clinical Pilates and soft tissue therapy are highly desirable.
• Excellent communication skills and the ability to engage effectively with patients are essential attributes for success in this role.

Benefits:

In addition to competitive revenue sharing, we offer attractive training incentives and flexible scheduling options to accommodate diverse lifestyles.

• upervise and lead cleaning staff, including hiring, training, and performance management.
• Assign tasks and responsibilities to cleaning personnel.
• Monitor staff attendance and schedule adherence.
• Develop and implement cleaning schedules and workflows.
• Monitor and manage cleaning supplies and equipment inventory.
• Order and replenish cleaning supplies as needed.
• Collaborate with clients to customize cleaning plans and schedules.
• Address and resolve operational issues promptly.
• Any other ad-hoc tasks assigned.

The Assistant supervisors should relayinformation quickly, articulately, efficiently andthoroughly, so that employees are kept abreastof all relevant information and understandwhat's expected of them at all times.

1. In-Charge of Closing and Opening.

2. Knowledge in Cash-In Cash-Out, Cash RegisterMachine.

3. Making Traditional Coffee, Tea, Beverages.

4. Serving Drinks and Foods.

5. Able to Work Long Hours, Standing LongHours.

6. Can Communicate, Work, Train Staff.

7. Ensure Workplace is Clean and Hygiene at allthe Time.

8. Ensure Stocks is enough for Daily Operations.

9. Assisting with other administrative tasks,when required.

JOB REQUIREMENTS

1. At least 5-10 years of relevant experience inthis related fields is required.

2. Excellent verbal and written communicationinterpersonal skills.

3. Good work ethics ability to multitask & workefficiently under pressure.

4. Able to work in a fast-paced environment.

Job Descriptions:

• Assisting the Workplace and Health Officer in all WSH related matter and report.
• Identifies unsafe practices and conditions through daily work-site inspection.
• Conduct safety briefing to workers on site daily.
• Assist incident investigation processes.
• Monitor risk assessment.
• Maintain/File proper records of all inspection and investigate materials.
• Advise on work plan, risk assessment and safe work procedure on site.
• Involve in creating, maintaining and communicating safety-related policies and procedures, as well as ensuring that they are followed.
• Frequently perform safety inspections in job sites to observe working conditions, equipment and employee behaviors to identify safety problems and take corrective action.
• Responsible for ensuring that we are in compliance with all safety-related regulatory requirements, including OSHA standards.

Job Requirements:

• Possess WSQ Advanced Certificate in WSH (Level B).
• At least 3 to 5 years of work experience in Construction Sector.
• Possess knowledge of Workplace Safety and Health Act.
• Bilingual in English & Mandarin in order to communicate with Chinese speaking counterparts.

- SUPERVISOR CUM LAUNDRY MAN

- SUPERVISE AND RESPONSIBLE TO CONTRIBUTE TO THE SMOOTH AND EFFICIENT RUNNING OF THE DRY CLEANING DEPARTMENT

- GOOD COMMUNICATION AND CUSTOMER RELATION SKILLS

- ABLE TO PERFORM DUTY WITHOUT SUPERVISION

- PROCESS SUPERVISORY EXPERIENCE

- MUST BE ABLE TO WORK HARD

Responsibilities

• Taking charge of projects undertaken by the Company
• Responsible for ensuring the completion, delivery and handover of projects according to respective project scope specifications and standard
• Responsible for the planning, leading and supervision of ship repair & ship building production team to ensure that works are carried out in a safe, timely and cost-effective manner
• Co-ordinate with the Project Manager to lead the Operations Department to ensure efficient and productive operations in all projects
• Liaise and coordinates between other departments and ensures effective communication and seamless production workflow execution
• Discussion,advising and coordination of works with all relevant parties
• Preparation of reports as required
• Observeand maintain safety rules and regulations

Requirements

• Repairing of boiler experience is a MUST for this position, with at least min. 2 years experiences in the similar marine industry
• Team player with leadership qualities and manage the Repair Team
• Able to plan, coordinate and monitor repair activities onboard vessels
• Able to work under pressure and tight schedules
• Must be willing to travel Overseas, work odd hours , weekends and Public Holidays
• Able to deal and communicate with people effectively at all levels, identify and manage issues, cost consciousness and urgency to get things done
• Familiarity with applying Hot Work Permit, Shipyard DDO and other relevant documents pertaining to each job requirements
• Able to work on weekends based on job needs and vessels’ schedules

Roles & Responsibilities:

• Takes charge of Learning & Development (L&D) administration in the company

Learning & Development Administration

• Develop and executive purposeful learning programmes to enhance employees’ L&D experience and close L&D gaps. (e.g. Plan and executive Training Learning Plan for the company, which in turn should drive business productivity and improve employee retention).
• Monitor learning progress of all employees (e.g. oversee learning requests for staff and training registrations for workers; manage training records in Learning Management System)
• Manages regulatory training for staff and workers before expiration
• Process invoices and billings for training and relevant training claims
• Organise and promote internal trainings and employee engagement activities
• Work with Group L&D function (Sembcorp Academy) and external vendors to improve L&D experience for the company
• Assist in reviewing and communicating L&D related policies
• Oversee and manage sponsorship programmes and improve employee retention).
• Monitor learning progress of all employees (e.g. oversee learning requests for staff and training registrations for workers; manage training records in Learning Management System)
• Manages regulatory training for staff and workers before expiration
• Process invoices and billings for training and relevant training claims
• Organise and promote internal trainings and employee engagement activities
• Work with Group L&D function (Sembcorp Academy) and external vendors to improve L&D experience for the company
• Assist in reviewing and communicating L&D related policies
• Oversee and manage sponsorship programmes

Onboarding Administration

• Facilitate staff orientation on their first day including briefings for new hires
• Any other ad-hoc duties as assigned in the HR function.

Requirements:

• Min Diploma in Business / Human Resources or any other relevant disciplines
• Min 3 years of experience, preferably in Construction Industry

Skills & Knowledge:

• Proficient in Microsoft Office such as MS word, Excel and Power Point
• Good knowledge of employment laws & practices
• Basic data management and analysis skill is preferred

Behaviour/ Traits:

• Positive working attitude
• Strong interpersonal and communication skills
• Able to adapt and collaborate as a team player.
• Able to work under pressure within tight deadlines

Job Descriptions:

• Manage and prepare the measurements and cost estimates for the construction projects from initial calculations to the final accounts.
• Prepare contract documents in accordance to the regulations.
• Prepare cost analysis and monitor project overruns to ensure the objectives of the project is achieved.
• Access payment and variation works to subcontractors to facilitate the smooth workflow process.
• Communicate with the management, sub-contractors and keeps track of the progression of the sub-contract.
• Any other adhoc tasks assigned by superior.

Job Requirements:

• Diploma or Bachelor's Degree in Quantity Survey or equivalent.
• Entry level or with 1-2 year(s) of working experience in the related field is required for this position.
• Good communication and negotiation skills.
• Experience in LTA project, or similar scale, complexity and nature of work will be advantages.
• Location: Tampines.

Roles & Responsibilities:

• To provide general HR administrative support for the organization.

HR Administration for foreign workers

Hiring of foreign construction workers:

• Liaise with different stakeholders (e.g. Project Manager or Agent) for the selection of new workers.
• Handle onboarding administration for new workers including security bond, Primary Care Plan and the preparation and completion of new hire documents.
• Ensure that work pass holders have completed medical examination or extended passport expiry dates (if required).
• Work with HRIS (People Services) to integrate new hire details into HR system (Darwinbox) and maintain/ update these details in Darwinbox.

Application and Renewal of S Pass/ Work Permit/ Contracts:

• Handle full spectrum of administration for work pass application and renewal including working with the various stakeholders (e.g. MOM) on the required documents.
• Administration includes ensuring completion of medical examination, security bond and extension of passports etc.
• Work with People Services to ensure timely contract renewals for staff/ workers.

Total Rewards:

• Handle workers’ claims, insurance & other HR related queries.
• Administration of overtime compensation and safety incentives for workers.
• Work with various sites’ administrative assistants to ensure accurate leave administration in HR system (e.g. for unpaid leave/ overseas leave which affects pay/ levy waiver).
• Any other ad-hoc duties as assigned in the HR function.

Requirements:

• Diploma in Business / Human Resources or any other relevant diploma
• Min 3 years of relevant working experience, preferably in Construction Industry
• Proficient in Microsoft Office such as MS word, Excel and Power Point
• Good knowledge of employment laws & practices

Behaviour/ Traits:

• Positive working attitude
• Able to adapt and collaborate as a team player.
• Able to work under pressure within tight deadlines

Responsibility:
We are seeking an experienced and detail-oriented Supervisor to oversee the production processes in the manufacture of bread, cakes, and confectionery, excluding frozen bakery products. As a Supervisor, you will be responsible for ensuring the smooth and efficient operation of the production line, maintaining quality standards, and leading a team of production workers. This role requires strong leadership skills, a thorough understanding of bakery operations, and a commitment to delivering high-quality products.

Job Description:
* Supervise and coordinate the daily operations of the bakery production line, including mixing, baking, and packaging of bread, cakes, and confectionery items.
* Monitor product quality at every stage of the production process, ensuring that all products meet established standards for taste, texture, and appearance.
* Lead and motivate production staff, providing guidance, training, and support to ensure that production targets are met while maintaining a safe and productive work environment.
* Plan and organize production schedules to meet customer demand and optimize production efficiency. Coordinate with other departments, such as procurement and distribution, to ensure smooth operations.
* Manage inventory levels of raw materials and finished products, conducting regular stock checks and ordering supplies as needed to minimize downtime.
* Oversee the maintenance and repair of bakery equipment, ensuring that machinery is kept in good working condition to minimize disruptions to production.
* Enforce safety protocols and procedures to ensure the health and well-being of all employees. Conduct regular safety training sessions and inspections to identify and address potential hazards.
* Maintain accurate records of production activities, including production reports, inventory records, and quality control documentation.
* Collaborate with sales and marketing teams to fulfill customer orders and address any product inquiries or complaints in a timely and professional manner.
*Able to carry heavy goods, roughly 20KG - 40KG.
*Need working on Saturday, Sunday, public holiday and overtime.
*Able to work rotate shift and overtime.
Working Location: BEDOK NORTH

Requirement:
• At least 2 Year(s) of working experience and have experience in the related field is required for this position.
• Must possess at least higher Education/ Diploma in any field.
• Bilingual speaker, need to liaise with Chinese & English client & workers.
• Strong leadership skills and management competencies.
• Strategic & critical thinking as well as decision-making and negotiation skills.
• Able to adapt, prioritize, exercise initiative, manage pressure, multi task and work independently.
• Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.
• Time management/ meticulous and mature in work.

**Please send resume to our HR department also, we will via email to reply & contact with you. Email ：[email protected]
**The employer has the reasons to reject the applicant as an item not in the resume: Complete personal details, personal photo, email and contact number.

Job Description:

• Manage and prepare the measurements and cost estimates for the construction projects from initial calculations to the final accounts.
• Prepare contract documents in accordance to the regulations.
• Prepare cost analysis and monitor project overruns to ensure the objectives of the project is achieved.
• Access payment and variation works to client and subcontractors to facilitate the smooth workflow process.
• Communicate with the client, management, sub-contractors and keeps track of the progression of both main contract and sub-contract.
• Any other adhoc tasks assigned by superior.

Job Requirements:

• Diploma or Bachelor's Degree in Quantity Survey or equivalent.
• More than 4 years of working experience in the related field is required for this position.
• Acquired with both civils and architectural knowledges is preferable.
• Good communication and negotiation skills.
• Experience in LTA project, or similar scale, complexity and nature of work will be advantages.
• Location: Tampines.

• Collaborate with the production manager to plan and organize production schedules.
• Ensure that production targets are met efficiently and within set timelines.
• Coordinate with other departments, such as procurement and quality control, to streamline production processes.
• Schedule and assign tasks to production workers to optimize efficiency.
• Monitor and enforce safety regulations and proper use of equipment.
• Implement and maintain quality control procedures to ensure the production of high-quality food products.
• Conduct regular inspections of the production process to identify and address any deviations from quality standards.
• Collaborate with the quality control team to resolve any quality-related issues.
• Monitor and manage raw material and finished goods inventory levels.
• Coordinate with the procurement team to ensure a steady supply of raw materials.
• Implement inventory control measures to minimize waste and losses.

Job Description:

The Workplace Safety and Health Officer (WSHO) is responsible for ensuring the safety and health of workers engaged in road and civil construction projects. This role involves implementing and maintaining safety standards, policies, and procedures to minimize risks and prevent accidents in the workplace. The WSHO collaborates with management, supervisors, and employees to promote a culture of safety and compliance with regulatory requirements.

Key Responsibilities:

· Develop and implement safety programs specific to road construction activities, including hazard identification, risk assessment, and control measures.

· Conduct regular site inspections and audits to assess compliance with safety regulations and company policies.

· Provide safety training and awareness programs for workers, supervisors, engineers and subcontractors.

· Investigate accidents, incidents, and near misses, and develop corrective actions to prevent recurrence.

· Review safety plans, method statements, and permits to work for road and civil construction activities.

· Monitor the proper use of personal protective equipment (PPE) and safety devices on site.

· Liaise with government regulatory agencies and industry stakeholders to stay updated on safety regulations and best practices.

· Maintain accurate records of safety inspections, training sessions, incidents, and corrective actions.

· Participate in safety meetings, committees, and emergency response drills.

· Provide timely safety reports and recommendations to management.

Requirements:

· Registered Workplace Safety and Health Officer (WSHO) with the Ministry of Manpower.

· Proven experience in occupational safety and health management, preferably in road construction or civil engineering projects.

· In-depth knowledge of relevant safety regulations and standards, such as ISO45001, WSH Act, and construction safety requirements.

· Strong communication and interpersonal skills, with the ability to engage effectively with employees at all levels.

· Excellent problem-solving and decision-making abilities, with a proactive approach to identifying and addressing safety issues.

· Ability to work independently and collaboratively in a fast-paced, dynamic environment.

· Proficiency in computer applications such as MS Office and safety management software.

· Physical fitness and willingness to work outdoors in various weather conditions.

· Willingness to travel to different project sites as needed.

· Minimum 3 years of relevant experience in the construction industry as a WSHO.

· Experience in the implementation of ISO45001 and ISO 14001

· Working day (Monday to Friday and Alternate Saturday)

· Salary commensurate with working experience

AT.SPACE STUDENT CARE is a student care centre that guides children to understand self-worth, independence, responsibility and mindfulness

We currently manage centres in both Bishan and Novena.

We are looking for teachers to join our aspiring team in Novena.

Responsibilities:

• Ensure smooth daily operations and provide guidance and support for teachers.
• motivate and work with the team towards achieving excellence and to meet centre target(s) and key performance indicators.
• Manage care routine for primary school children.
• Supervise homework, life-skills & recreational activities.
• Plan and conduct indoor, outdoor activities, field trips, excursions or visits.
• Provide a positive, nurturing, safe & secure learning environment for students.
• Upkeep and maintain Centre's facilities.
• Communicate with clients and management of any noteworthy incidents that occur while the students are under your supervision.
• Conduct lessons according to the center’s curriculum.
• Perform other related duties as required.
• Able to commit 5 days a week, Mon-Fri
• Applicants with Diploma & above are an advantage.
• Energetic, enthusiastic character with passion in the education environment
• Enjoy communicating with students.
• Basic interpersonal skills
• Able to teach and conduct lessons in English / Mandarin
• Student care centre experience preferred
• Positive work attitude & full of initiatives
• Able to work independently as well as in a team

Working Hours & Days:

Monday to Friday,

12.30pm - 8.00pm (School Term)

8am - 4.30pm or 12.30pm-8pm (School Holidays)

Salary: $2,400 - $2,700

Full time position available.

Food Manufacturing Supervisor Responsibilities:

• Hire and train employees.
• Maintain the production schedule.
• Evaluate production efficiency.
• Determine the quality of goods before shipping.
• Ensure that health and safety laws are followed. Responsibilities:
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.

Food Manufacturing Supervisor Responsibilities:

• Hire and train employees.
• Maintain the production schedule.
• Evaluate production efficiency.
• Determine the quality of goods before shipping.
• Ensure that health and safety laws are followed. Responsibilities:
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.

Key Responsibilities:

• Supervise and manage a team of operations staff to ensure the highest level of efficiency in the delivery of services and SOPs to customers in accordance with the catering agreement or contracts.
• Assist the Catering Operations Manager with the entire catering operations.
• Enforce compliance to the mandatory hygiene standards and requirements.
• Ensure that kitchen operations meet delivery timeline and inventory integrity.
• Create and enforce the best operational procedures.
• Scheduling of daily delivery and resolving daily delivery issues
• Work closely with Kitchen and Sales departments to address operational challenges, implement best practices, and maintain high standards of service.
• Optimise the entire operations workflow including warehousing and storage
• Implement and enforce clear operational hygiene standards and processes
• Oversee and monitor all operations and logistics for all catering events
• Manage manpower planning to suit different catering needs
• Complete customer deliveries and requests
• Act as backup for other customer service and drivers during their absence
• Coordinate vehicle repairs and routine maintenance with the workshop.
• Responsible for team performance and discipline
• Coordinate ad-hoc emergency response
• Incident reporting
• Any other ad-hoc tasks assigned from time to time.

Job Requirements:

• Min ‘ITE’ or ‘Diploma’ Qualifications with at least 2 years of relevant working experience
• Candidates with prior experience in catering operations preferred
• Excellent leadership and interpersonal skills, with the ability to motivate and supervise a team.
• Exceptional organizational and problem-solving abilities.
• Ability to work in a fast-paced environment and handle multiple priorities simultaneously.
• Calm and compose even under pressure - stable performance even when under heavy pressure or stress.
• Proficient in Microsoft Office (MS Excel/ MS Word)
• Must be able to lift heavy objects and able to work in a fast paced environment
• Possess class 3 driving license with clean records and good driving skills will be an advantage
• Rotation of weekends

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.