GENERAL DESCRIPTION

This position within the Complaint Handling (CH) department is responsible for performing complaints investigation in accordance with the CH framework, using a set of globally aligned methodologies, as well as location-specific reviews. The complaint handling team is responsible for addressing and resolving customer complaints effectively and efficiently. They ensure that all complaints are thoroughly investigated, documented, and resolved in compliance with regulatory requirements and the bank's policies and procedures. The team works closely with various departments and stakeholders to gather relevant information, analyze complaints, and provide appropriate solutions or remedies to customers. Additionally, the candidate is expected to provide coaching and training to staff being monitored to enable them to meet policy and procedure requirements.

MAIN DUTIES

• Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
• Analyse complaint data and identify trends, patterns, and areas for improvement.
• Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
• Develop and implement strategies to improve the complaint handling process and enhance customer satisfaction.
• Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
• Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
• Stay updated on industry regulations and best practices related to complaint handling and investigation.
• Foster a culture of continuous improvement, promoting a customer-centric approach within the team.
• Proactively identify potential risks and escalate issues to senior management as appropriate.
• Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.

WORK EXPERIENCE REQUIREMENTS

• Minimum of 7 years of experience in compliance, risk and controls or audit function, with experience in investigation, preferably in wealth management.
• Strong knowledge of regulatory requirements and industry best practices related to complaint handling and investigation in the banking sector.
• Excellent problem-solving and analytical skills, with the ability to gather and interpret complex data.
• Exceptional attention to detail and accuracy in documenting complaint investigations and preparing reports.
• Advanced communication skills, both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Strong leadership abilities, with the capability to motivate and inspire team members.
• Ability to handle high-pressure situations and manage multiple priorities effectively.
• Sound judgment and decision-making skills, with the ability to assess risks and make appropriate recommendations.
• Strong interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.
• Familiarity with digital channels and technology-driven complaint handling solutions is a plus.

EDUCATION REQUIREMENTS

• University degree or equivalent from a reputable institution
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.

Assistant Manager (Financial Reporting, MAS Reports, Work in Bank ) - TK

Our client is a International Bank and is looking to expand in Singapore. They are currently looking for an Assistant Manager (Accountant) to join their Middle Office team.

Job Responsibilities:

• Accounting: Profit and Loss Management. Manage budget controls including payment of expenses and taxes, etc. Undertake the preparation of financial statements, corporation tax, VAT and other tax returns
• Reporting to Authorities: Submitting periodical reports to authorities including Notice 610. Submission of Statistics and Returns. Liaison with MAS and Accounting Firms regarding bank accounting policies and guidelines.

Supporting duties:

• Risk and Operation Management: Assisting the Middle Office Manager to manage credit, market and liquidity risk from the Middle Office’s standpoint. Check daily operation. Reconciliation of checking the account balance. Manage reports to the Head Office, MAS and Japanese regulatory agencies, etc.
• IT Management: Assisting the Middle Office Manager to manage The Branch’s IT operations, including the main accounting system. Liaise with suppliers where necessary regarding system maintenance and changes/upgrades.
• Credit Risk Management: Prepare monthly and other periodic reports relating to the bond and loan portfolios as required by Head Office.
• Office Administration Functions: Manage control of office supplies. Control important items such as agreements. The Branch's equipment maintenance. Support control of the security system. Control and take care of the office environment. Handle incoming and outgoing mails. Prepare necessary reports.
• Perform all other duties as assigned by the General Manager and Senior Deputy General Manager.

Job Requirements:

• Degree holder
• Relevant Accounting & Finance or Middle Office experience in the banking industry
• Experience in creating regulatory reports
• PC skills (Microsoft Office)
• Team management experience is preferable
• Having experience with setting up regional branches or subsidiary offices is advantageous
• Good communication skills, strong learning ability, and multi-tasking skill

Interested applicants, please send your resume to Tiffany (R1104633) with email subject header "Job Application for Assistant Manager (Financial Reporting, MAS Reports, Work in Bank ) - TK" for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Job Summary

As a Recruiting Manager your responsibilities will include:

· Business development: Develop and grow your own client base by marketing our services for full time placement solutions. Market to clients via telephone as well as conduct in-person meetings with C-level executives and key decision makers. Recruiting Manager will participate in local trade association and networking events to solidify Robert Half Technology’s presence in the local business community.

· Candidate recruitment and retention:Source, screen, and qualify potential IT candidates utilizing cold calls, job boards, social networking and internal database etc. Interview prospective IT candidates via phone/in person to assess skill set, work history, and salary requirements. Recruiter will also be responsible for developing and maintaining a strong pipeline of qualified IT talent to submit to current and future client base.

· Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and IT professionals currently on assignment to ensure both receive exceptional customer service. Resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.

· Leads: Generate leads and market intelligence to enhance our new client development efforts. Maintain relationships with candidates to gain industry knowledge and obtain referrals and new business opportunities.

· Meet and exceed weekly business development goals.

Qualifications:

· 2+ years’ of business to business development experience and/or working in an IT related field is preferred.

· Must have a strong desire to build a career in business development by using proven closing skills and the ability to build client relationships.

· A combination of business development and account management skills are required.

· Ability to multi-task and persevere in a fast paced dynamic environment, while maintaining a sense of urgency.

· Must have a proven track record of success and be a competitive, self-motivated individual.

Are you looking for an exciting new career with exceptional earning potential? If you are seeking a rewarding and dynamic environment, we invite you to apply today!

Please note that only shortlisted candidates will be notified.

KPMG Tax Services assists organisations with their tax compliance obligations and help to enhance their commercial value through tax planning, and incorporating tax strategies into an overall business strategy. As part of the integrated global network, the Transfer Pricing Practice in Singapore provides transfer pricing planning, documentation, audit defense, dispute resolution and Advance Pricing Agreement (APA) solutions to large multinational clients.

The role involves:

• Partnering our clients to understand their financial circumstances and organisational objectives and develop effective business solutions tailored to their transfer pricing needs

• Managing the delivery of transfer pricing engagements and identifying opportunities for transfer pricing and other services

• Coaching and mentoring junior staff to build up our transfer pricing capabilities.

• Working closely with Partners to identify business development opportunities

The ideal candidate should possess:

• Possess a university degree and/or post-graduate qualification in Accounting, Economics, Finance, Business or Law; with at least 5 years of transfer pricing experience in a Big 4 audit firm, or a tax authority.

• Possessing an accreditation by SIATP will be an added advantage.

• Have a thorough understanding of the OECD transfer pricing guidelines and international transfer pricing environment.

• Knowledge of Singapore transfer pricing guidelines will be an advantage.

• Have excellent research and report writing skills and analytical mindset.

• Be committed to technical excellence and has an outward-looking, people-oriented personality with great English communication skills.

• Have strong leadership qualities and organisational skills.

• Be strongly driven and committed to deliver cutting-edge solutions for our clients from a wide spectrum of industries.

Only shortlisted candidates will be contacted by the KPMG Talent Acquisition team.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

As the largest college in Nanyang Technological University Singapore, the College of Engineering (CoE) which comprises six internationally known engineering schools is home to more than 13,000 students, 400 faculty and 1,400 staff. With its engineering research output ranked amongst the top 15 universities in the world, CoE is a recognised leader in innovation and technology.

Providing effective and efficient administrative and secretariat support to Dean, College of Engineering (DCoE), you will execute the full spectrum of programmes, tasks and activities, which include (but not limited to) appointment/meeting scheduling, documentation, minutes taking, report compilation and event management.

As an integral administrative member at the Dean’s office, you will also lead or be part of the taskforce in the planning, organization, and management of college-level programmes such as visit by the College Advisory Board and College Town Hall. You will also serve as a staff officer to DCoE in the management of documentation and travel arrangement, prioritization of requests, handling of sensitive information, communication management, management reporting, and facilitation of inputs and recommendations for decision-making.

Your key duties included but not limited to the following:

• Manage DCoE’s role-based email account and calendar.

• Manage DCoE’s schedule, appointments, travel arrangements and submission of various claims.

• Support research administration such as research database management and collation of information from internal and external stakeholders.

• Plan, coordinate and prioritize requests and information flow, ensuring seamless organizational communication.

• Coordinate and provide logistic support to college-related events and visits.

• Undertake any other ad-hoc initiatives and assignments undertaken by the Office.

Requirements:

• Degree qualification or equivalent, preferably with relevant working experience in a secretarial role

• Good planning, organizational and problem-solving skills

• Strong interpersonal skills

• Good written and oral communication skills

• Good time management skills

• Flexibility and Adaptability in a fast-paced environment

• IT savvy with good knowledge in Microsoft Office Applications

IN.FOM (www.infom.asia) is a regional communications agency founded in Jan 2011 by two highly-experienced and respected communicators who believe in hands-on direct-to-client counsel and deliver results that matter. In the last few years, we have won numerous local and regional industry accolades for the many communications campaigns that we have conceptualised and delivered for our clients that include Samsung, Grab, Intel, Expedia, Poly, Herbalife and SGInnovate.

In addition to being named Singapore's PR Agency of the Year in 2015, 2017 and 2019 by IPRS; and the Best Global Technology Agency by Holmes Report (now known as PRovoke) in 2018, we have also won the "The Best Specialist Agency To Work For in Asia Pacific" award in 2017. In 2020, we were named by PRovoke as one of seven Agencies of the Decade in Asia Pacific.

Role

You should be an experienced, broadly capable project and communications manager or director with at least 5 years’ experience in a similar role in a PR agency or in-house, able to handle a wide range of assignments, projects and/or clients with a high degree of success and independence. You have the confidence and support of multiple client contacts.

Capabilities Expected

You are able to demonstrate high-level professional knowledge and skills, and should be able to manage a piece of a large account or a few smaller ones, with little top cover from your team leader.

You should have project management, budgeting, counseling, programming, people management (third party event organisers, and related personnel), and emerging business development skills.

You take responsibility for the projects that you manage, providing excellent client service, applying the agency’s best resources, and successfully managing people involved in projects and managing profitable growth.

Account Management

• Perform day-to-day account work which may include: developing program activities and a wide range of written materials (including strategy papers and press releases), coordinating events, maintaining client and media contacts, managing projects performed with and by others and supervising more junior staff
• Develop and manage projects/programs, including implementation plans, evaluation mechanisms, staffing plans, budgets and timelines
• Independently handle several small accounts or major projects of a large account, performing much of the day-to-day work with assistance from both more junior and more senior staff as appropriate
• Client’s primary day-to-day contact on projects, or, for smaller accounts, is the contact for the full account
• Develop presentations for clients relative to project management/program status under the supervision of the team leader
• Keep team(s) appropriately informed and involved in projects
• Identify and secure help on emerging account problems
• Able to articulate and apply agency vision, goals, practice areas and capabilities
• Fully familiar with the communications plans for accounts and understands and track clients’ businesses
• Act as a liaison between client, outside suppliers (graphic designers, photographers, A/V houses, etc.) and, as appropriate, other internal and external audiences (e.g., employees, media, interest groups)
• Communicate with client contacts and others in a professional, positive and appropriate manner
• Generally familiar with the work of other account teams

Professional Skills

• Growing depth and diversity of account experience to provide informed public relations counsel
• Strong understanding of public relations and a demonstrated ability to achieve public relations objectives
• Develop and draft programs materials based on team input
• Oversee and direct media campaigns. Has established relationships with senior print and broadcast journalists
• Capable writer and able to generate a range of materials (e.g., client memos, press releases, speeches, articles, case histories, byliners, backgrounders, op-ed pieces, brochures and collateral materials as well as program proposals, which require minimal editing
• Demonstrate competence at using internal and external research capabilities and in preparing in-depth analyses
• Able to contribute to presentations using internal or external resources
• Balance work load and tasks, communicating effectively with team members to reliably implement assignments on budget and on time
• Demonstrate solid teamwork capabilities while beginning to build supervisory skills
• Efficiently and effectively plan and manage events (e.g., press conferences, media tours, analysts meetings, advocate briefings, etc.) with minimal supervision

DEPARTMENT: Marine

We invite candidates with the following experience and qualifications/ skills to apply.

Job Scope:

Function

To ensure the safe operation of the ships to which he/she has been assigned and to provide a link between the Company and those on board to monitor the safety and pollution prevention aspects of the operation and to ensure that adequate resources and shore-based support are applied as required.

Reporting

Report to the Marine & Safety Director/ Designated Person Ashore

Responsibilities

• Budget and invoicing - Preparation of budget for the Department issue of PO and invoice processing, as applicable.
• To circulate new and revisions to Safety Management System after approval.
• Update ABS NS of all changes to the Safety Management System.
• Update revision log and indexes as applicable.
• To track feedback loop for Safety Performance reports (along with MR) and acknowledgment for all revisions to the safety management system and circulars.
• Flag State - Regulations - Circulars - Monthly basis.
• Environment performance data collation.
• To update- Master KPI excel sheet.
• EGA contacts update (Owner’s contact update as per office emergency procedures).
• To assist in preparing presentations and update of KPI data as and when required.
• To collate all data related to KPIs.
• To update the database for office internal and external audits.
• Marine vessel distribution and fleet list update Ishima and ACGI.
• Assist in the Takeover of vessels for Posters, Circulars etc. as per the MoC.
• Other tasks as asked by the Line Manager.

Education & Experience:

• Min Diploma in any discipline
• Prior experience in a Shipping company is a plus

Skills / Competencies:

• Able to meet tight deadlines.
• Must be proficient in software applications, particularly Excel, Word and PowerPoint.
• Resourceful, meticulous, well-organized and ability to work independently.
• Confident and comfortable with handling confidential information.
• Good oral and written communication skills.
• Possess a mature personality with interpersonal and organizational skills.

We regret that only shortlisted candidates will be notified.

http://www.ishimaship.com

JOB SUMMARY

• The Group Financial Planning & Analytics team is collaborating with Risk, Treasury and Business stakeholders to transform the way we forecast, plan, and allocate financial resources and we are building a team to drive and deliver this change work. Basel 3.1 is a major regulatory change that requires us to become more sophisticated in how we manage our balance sheet to optimise for RoTE.
• We aim to build out a range of new capabilities, including automated forecasting, modelling and sensitivity analysis, seamless data sourcing and advanced analytics. We are looking for candidates with a background in finance, treasury, risk or related functions with a passion for transforming processes and solving business problems.
• The role suits an individual able to conceptualise, problem solve and think laterally to manage dynamic and unique issues. The individual should have a strong understanding of balance sheet management, banking products, accounting methods and external disclosures and should be fluent in reading bank financial statements. Creativity and the ability to communicate clearly are essential skills for the role.

RESPONSIBILITIES

• A support role within Group FP&A focused on transforming the process for Risk-Weighted Assets (RWA) forecasting, planning and stress testing and providing actionable insights on business performance.
• Support Basel 3.1 change delivery for Group Capital forecasting CoE team, working closely with BAU delivery and stress testing teams. Scope includes preparation of a work plan to transition current analyses and reports into new regulations, tracking and ensure completion before 1 July 2025.
• Support the development of output floor allocation methodology for BAU Capital forecasting, corporate planning, and stress testing.
• Assist Capital forecast & corporate planning process and related MI requirement changes.
• Aid changes to performance management with actional insights into drivers of RWA, including risks and opportunities to budget. Support Board and MT updates on Planning as appropriate.
• Work closely with London, Chennai, Bangalore, Poland and Singapore based Capital forecasting CoE colleagues to coordinate RWA deliverables, ad hoc requests and communication.
• RWA analyses to support regular Board reports, Group Management Team updates, Group Performance Review (“GPR”), and Group Asset and Liability Committee (“GALCO”).
• Deliver performance analysis on RWA to support key external reporting events including half and full year results and interim management statements.
• Work closely with process owners in Management Reporting and Planning to ensure RWA analyses are timely, accurate and consistent with across Capital forecasting outputs.
• Form strong relationships with internal stakeholders, both in finance and global functions. These typically include business/regional CFOs, Finance, Treasury, Risk and Regulatory Reporting.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support the Group FP&A] to achieve the outcomes set out in the Bank’s Conduct PrinciplesClick here to enter text.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Group FP&A
• Treasury Capital and Funding team
• Group Regulatory Reporting
• Group Risk
• Business Finance teams
• Investor Relations
• Group Strategy
• Solo Balance Sheet Management team

Other Responsibilities

• Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• Strong academic record at bachelor or master’s degree level in business, economics, finance, financial engineering or related field from a well-recognized institution
• Excellent communication, power point and excel skills.
• Proven strategic and analytical skills with a strong appetite for finding facts and offering solution
• 5+ Years of experience in Financial Planning and Analysis.

Role Specific Technical Competencies

• Business Analytics
• Effective Communication
• Project Management
• Stakeholder Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

As a part of Tax Reimagined, you will be responsible for driving technology-enabled solutions across our tax practice. Working within a team or independently, you will play a key role in designing, implementing, and managing tax technology solutions. Your expertise will be critical in identifying opportunities to optimize tax processes, mitigate risks, and leverage data analytics to deliver insights and value to our clients. You will have the opportunity to work on complex projects, collaborating with multidisciplinary teams, and utilizing the latest tax technology tools.

Responsibilities:

• Design, implement, and manage tax technology solutions that enhance tax process efficiency and compliance.
• Collaborate with tax professionals and technology specialists to identify and assess opportunities for technology integration and automation within the tax practice.
• Analyse and understand client tax processes, requirements, and challenges, and propose innovative technology-driven solutions to address them.
• Utilize SQL, Alteryx, Qlik Sense, Python or R to gather, transform, and analyse tax data, identify data quality issues, and develop strategies to improve data integrity and accuracy.
• Utilize PowerBi, Tableau or other visual analytical tool to deliver key insights for informed decision making.
• Lead and support the implementation and integration of tax technology tools, including tax planning, compliance, and provision software.
• Conduct research and stay up-to-date with the latest tax regulations, industry trends, and emerging tax technology solutions to provide thought leadership and guidance.
• Collaborate with cross-functional teams to develop data analytics strategies and models to deliver valuable tax insights to clients.
• Manage relationships with clients and evaluate new tools and technologies to enhance the tax practice's capabilities.
• Monitor and report on key performance metrics, project status, and emerging risks related to tax technology initiatives.

Qualifications:

• Bachelor's or Master's degree in Accounting, Finance, Information Systems, Data Analytics or a related field.
• 7 years of relevant experience in tax technology, tax consulting, data analyst or a related field.
• Strong understanding of business principles, regulations, and processes.
• Demonstrated experience with data analytics tools for data gathering, transformation, and analysis.
• Excellent analytical and problem-solving skills with the ability to think strategically and deliver innovative tax technology solutions.
• Strong project management and organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines.
• Excellent communication and interpersonal skills to effectively collaborate with clients, colleagues, and technology vendors.
• Self-motivated and able to work independently in a fast-paced and dynamic environment.

Join our dynamic Tax Reimagined team and play a vital role in shaping the future of tax services through technology-driven solutions. Apply your tax expertise and proficiency in data and tax to help clients navigate complex tax environments and drive efficiencies.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the team

Business Platform Product Operation team is devoted to enriching BytePlus cloud business models and continuously helping enterprise customers adaption the cloud to improve their business innovation, reduce their cloud cost and better experience. You can help us to achieve our mission.

Responsibilities:

- Provide operation support to sales teams, end customer and service teams during end to end customer journeys, facilitating user acquisition and great user experience, including user center and product console

- Develop high quality platform related knowledge, including help documents, guidance, video and other types of knowledge transfer.

In charge of training for both internal and external users.

- Capture, consolidate and validates functional requirements from different teams and users.

- Develop and maintain project plans for cross-functional resources, stakeholders, timelines, and dependencies to ensure successful delivery

- Lead alignment with stakeholders, including but not limited to business owners, engineers and designers on prioritization and changes to the website

Qualifications

- Bachelor degree or above, at least 3 years working experience in product management

- Experienced in business requirement analysis and system design of cloud commercial supporting platform (ordering, payment, invoice or contract, etc.)

- Proven product and project management skills

- Strong interpersonal, organizational, and collaboration skills

- Proficient in English and Chinese (spoken and written) as this role will work closely with external stakeholders

- Strong cross-cultural awareness and effective collaboration with global teams

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

KPMG Tax Services assists organisations with their tax compliance obligations and help to enhance their commercial value through tax planning, and incorporating tax strategies into an overall business strategy. As part of the integrated global network, the Transfer Pricing Practice in Singapore provides transfer pricing planning, documentation, audit defense, dispute resolution and Advance Pricing Agreement (APA) solutions to large multinational clients.

The role involves:
• Partnering our clients to understand their financial circumstances and organisational objectives and develop effective business solutions tailored to their transfer pricing needs
• Managing the delivery of transfer pricing engagements and identifying opportunities for transfer pricing and other services
• Coaching and mentoring junior staff to build up our transfer pricing capabilities.
• Working closely with Partners to identify business development opportunities

The ideal candidate should possess:
• Possess a university degree and/or post-graduate qualification in Accounting, Economics, Finance, Business or Law; with at least 6 years of transfer pricing experience in a Big 4 audit firm, or a tax authority.
• Possessing an accreditation by SIATP will be an added advantage.
• Have a thorough understanding of the OECD transfer pricing guidelines and international transfer pricing environment.
• Knowledge of Singapore transfer pricing guidelines will be an advantage.
• Have excellent research and report writing skills and analytical mindset.
• Be committed to technical excellence and has an outward-looking, people-oriented personality with great English communication skills.
• Have strong leadership qualities and organisational skills.
• Be strongly driven and committed to deliver cutting-edge solutions for our clients from a wide spectrum of industries.

Only shortlisted candidates will be contacted by the KPMG Talent Acquisition team.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Job Description:

• Identify and engage potential ecosystem partners that align with the company vision and can significantly contribute to the expansion of real-world use cases.
• Collaborate with gaming guilds, enterprises, and other influential entities to onboard users and rapidly scale the ecosystem.
• Develop and execute innovative strategies to attract reputable partners to collaborate with the company, ensuring a robust and diversified partner network.
  Cultivate strong relationships with existing partners, ensuring their continued engagement and support within the ecosystem.
• Monitor industry trends and competitor activities to identify partnership opportunities and stay ahead in the market.
• Collaborate with cross-functional teams to align partnership initiatives with overall business strategy.
• Keep up-to-date with blockchain and cryptocurrency developments, as well as relevant regulatory changes, to ensure compliance and informed decision-making.
• Measure and report on the success of partnerships, providing valuable insights for continuous improvement.
  

Job Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in business development and partnerships, particularly within the blockchain or cryptocurrency industry.
• Strong understanding of blockchain technology and its applications, particularly Layer 1 protocols.
• Exceptional communication and negotiation skills, with the ability to articulate complex concepts in a clear and compelling manner.
• Demonstrated track record of establishing and maintaining fruitful partnerships with reputable companies or organizations.
• Ability to adapt quickly to changing market dynamics and think creatively to overcome challenges.
• Strong analytical and problem-solving skills, with the ability to analyze data and market trends to inform partnership strategies.
• Passion for blockchain technology and a deep interest in its potential to revolutionize various industries.
• A proactive, self-motivated, and results-oriented attitude, with a willingness to take initiative and drive projects forward.
• Experience in leading and managing a team.

MOWIN is a full-service marketing agency serving the marketing and communications departments of local to global organisations. We help clients build and execute growth strategies that drive ROI and accelerate pipelines.

Career paths at MOWIN are often far from traditional. Successful individuals carve out their own work trajectories, excel in their niche within our organisation — and grow as quickly as the company does.

The Role

We’re looking for a Project Manager to join the Key Accounts team in expanding MOWIN’s industry-agnostic portfolio of B2B clients based in the APAC region. Project Managers at MOWIN own the end-to-end execution of projects and campaigns, including but not limited to managing production timelines, operations and resource planning, sourcing, vendor management and routine client reporting. They manage daily operations teams comprising internal team members and a network of partners, vendors and freelancers.

In this role, you’ll be empowered with the autonomy to make independent decisions while balancing the diverse needs and priorities of internal and external stakeholders. We’re a lean team operating within a dynamic and fast-paced environment, constantly tackling new business challenges and learning on the job. Responsibilities and work settings will not be rigidly prescribed, hence, it’s important for team members to possess the ability to navigate unstructured environments and problem-solve strategically.

Core Responsibilities

• Collaborate closely with the Key Accounts team, supporting them in ensuring client success.
• Manage projects end-to-end, ensuring that tasks are completed on time, on budget and to world-class standards.
• Conduct market research to support and optimise project delivery for each client.
• Keeping abreast of latest industry trends and standards to execute projects in a fresh yet high-quality manner.
• Organise and manage required resources for each project, maximising budget, efficiency and ROI.
• Source, manage and optimise MOWIN’s network of partners, vendors and freelancers.
• Establish and grow relationships with internal and external stakeholders.

What We Value

• In-depth knowledge of B2B marketing and communications in APAC, including and not limited to ABM campaigns; digital and social media campaigns; online, offline and hybrid events; content marketing; community building and PR. Simultaneous knowledge in B2C marketing and/or specialist marcom skills is a huge plus.
• Thoughtful execution, with a willingness to both lead and follow.
• The ability to thrive in ambiguity and adapt quickly.
• An openness toward learning new skills in unfamiliar territory.
• Self-starters with the ability to problem-solve independently.
• A strong sense of ownership in work.

What We Require

• At least 2-4 years of experience in a regional project management role at a B2B marketing and/or communications agency.
• Demonstrated strategic thinking and project management skills, especially in putting together and managing resources (internal team members, partners, vendors, freelancers) to execute projects successfully.
• A strong understanding of how marketing functions serve overall business and revenue goals.
• Proficiency in Microsoft Office and marketing automation tools.
• Strong written and oral communication skills in English; business proficiency in a second language is a plus.

Fresh graduates with internship experience and the confidence to succeed in the role are encouraged to apply. Include a cover letter, resume/CV with your application.

Remuneration

Monthly salary range: SGD 3,000 – 4,000

Company Benefits and Perks

• Annual Leave Entitlement
• Medical and Dental Coverage
• Performance Bonus
• Training Allowance and Support

Responsibilities:

• Provide continued support for system post go live (Review Change Requests, and prepare submission for approvals etc)
• Provide advisory, assist to drive and support initiatives of departments. (e.g. New services)
• Co-ordinate with work stream and project leads to report and document on the project status of various projects.
• Work with Departments IT SPOCs or representatives to plan; and ensure that the departments IT budget are submitted timely.
• Monitor and track utilisation of department IT budget.
• Manage and track on the system/devices risks and any deviation; and take appropriate mitigation action.
• Data Compliance – Lead the team to work with relevant stakeholders in establishing, maintaining and compliance of the data
• User Access Governance – Lead the team in establishing, reviewing and audit of the user access policy and procedures.
• IT Audit Management – Lead and conduct audits as per required (Routine/Ad Hoc)

Requirements:

• Degree in Information Technology, Business Analysis or equivalent, with at least 15 years of relevant experiences.
• Prior experience in healthcare industry, business analysis, project coordination, communications or change management are added advantages.
• Able to drive strategy, design, implementation to deployment.
• Project management capabilities and experience in driving a cohesive team and cross teaming environment.
• Possess confidence to resonate with senior management leadership – internal and external stakeholders.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23659

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

We invite highly motivated, dynamic professionals to join our Corporate Tax Advisory practice. KPMG Tax Services assists organisations with their tax compliance obligations and in enhancing their commercial value through tax planning, and incorporating tax strategies into an overall business strategy. Globalisation of businesses must be managed with international know-how and perspective. Through an in-depth understanding of our multinational clients' businesses and industries, KPMG Tax Services helps our clients identify tax-related challenges and opportunities.

KPMG Tax Services assists organisations with their tax compliance obligations and in enhancing their commercial value through tax planning, and incorporating tax strategies into an overall business strategy. Globalisation of businesses must be managed with international know-how and perspective. Through an in-depth understanding of our multinational clients' businesses and industries, KPMG Tax Services helps our clients identify tax-related challenges and opportunities.

The successful candidate will be:

• Advising clients on projects such as mergers and acquisitions, cross border transactions, corporate restructuring, initial public offerings, tax due diligence, tax rulings, tax incentives and tax risk management.
• Providing clients with tax efficient solutions which take into consideration sound knowledge of our clients’ businesses.
• Providing assistance and coordination for regional and/or global projects in various industries.

The ideal candidate should:

• Possess at least 5 years of relevant working experience in local corporate tax and/or international tax advisory.
• Possess an accreditation by SIATP will be an added advantage.
• Possess a University degree and/or post-graduate qualification in Accounting, Finance, Business or Law.
• Have an outward-looking, people-oriented personality with great communication skills as well as an analytical mind, leadership qualities and the ability to work effectively in a team.
• Be strongly driven and committed to deliver cutting-edge solutions for our clients in a wide spectrum of industries.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

The Company

Our client is an investment office providing bespoke investment advisory and reports for their client through their research and analysis on funds and investment ideas. They are also passionate in philanthropic works by allocating part of their profits from investments into causes like early childhood education and health.

The Role

The candidate is expected to perform mirror accounting as well as to prepare customized reports for investors. The hired individual will liaise with all vendors and/or stakeholders internally (directors and managers), and externally (including advisor, custodian, fund administrator, auditor, legal, accounting firms) and render any other assistance and/or duties as required.

Your Profile

We are looking for a candidate experienced in fund accounting and operation roles within the fund management industry. The candidate should possess a positive attitude, is inquisitive and looking forward to learning new things. It would be an advantage if you possess a keen interest to participate in philanthropic causes.

Apply Today

Please send your resume, in WORD format only and quote reference number CL12893954, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Cindy Low EA Registration no.: R22111549

Roles & Responsibilities:

1. This position reports to the Partnership & Sales Manager.

2. Assist the Partnership & Sales Manager to develop strategy to achieve sales goals and KPI

3. Assist the Partnership & Sales Manager in identifying and pursuing new business opportunities

4. Assist the Partnership & Sales Manager in developing and executing partnership programs

5. Able to articulate and be creative in utilizing your product and customer knowledge to close deal

6. Manage existing accounts and maintain relationships with clients to encourage repeat collaboration

7. Provide support in preparing sales proposals and presentations and participate in meetings with clients and partners

8. Prepare development process reports and forecasts to internal management and key stakeholders

9. Collaborate with the marketing team to develop and implement effective sales campaigns

10. Conduct market research to identify potential partners and industry trends

11. Ensure all sales and partnership processes are documented and up to date

12. Monitor and report on sales and partnership performance metrics

13. Some general knowledge of educational and enrichment programs

14. Other duties as assigned

Job Requirements:

1. At least 2-4 years of professional Sales/Partnership experience, including in sales management/business development and preferably in hospitality and attraction industry

2. Self-starter with excellent communication and organizational skills with the ability to work under pressure and tight deadlines in a fast-paced environment

3. Strong creativity, organisational and problem-solving skills.

4. Meticulous, sensitive to number and excellent time management with the capability to multitask simultaneous ongoing projects.

5. Able to work independently and as part of a team and share best practice with colleagues to achieve the overall aims of Company

Qualifications Requirements:

1. Degree in business administration with sales or relationship management or marketing related

Technical Competencies:

1. Experienced in advanced skills using Microsoft Office tools, specifically Excel, Word, & PowerPoint

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

Reporting to Senior Brand Manager / Business Manager, this role will be accountable to develop, plan and execute marketing, public relations, sales and promotional strategies within the brand’s guidelines to support and achieve the sales plan. Together with the General Manager, this role will oversee, orchestrate and execute the brand’s CRM, digital marketing, PR, social media, and retail execution, creating a consistent and engaging brand experience that is consumer focused.

You must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time in the market to understand their problems and find innovative solutions for the broader market.

You will be fully responsible for driving all marketing planning and all communications, activations of the brand within Singapore. To succeed in this role, the candidate is a strong marketing professional with a clear understanding of consumer marketing in the channel, and the communications and media landscape across Singapore, with a high sensitivity to beauty. The ideal candidate also has retail/commercial experience, and has past experience managing a full brand P&L. A strong knowledge of CRM strategy and analytics will be an added advantage.

The ideal candidate is entrepreneurial & independent, possesses the ability to think strategically and analytically, and is personable.

Key Responsibilities:

Channel & Retail Marketing

• Be the key marketing liaison - Develop and implement a go-to-market channel marketing plan including promotion, animation partnerships and consumer activations
• Ensures timely and perfect execution of all marketing activations offline and online at all times.
• Key Role in new POS openings – including boutiques and SIS
• Analyse potential partner relationships for product range, positioning strategy, pricing and promotions
• Communicate effectively with all channel partners to align, plan and execute all product and trade marketing objectives, plans and activations before, during and post animation
• Deepen channel customer development through CRM program activation

Product Management

• Consolidate and update marketing team of post campaign reports and provide sales results and analysis monitor. Report all ROI of all program for management reporting and feedback.
• Responsible for all forecasting and sampling management for product launches and trade and retailer activities.
• Management and tracking flow of product registration in Singapore to ensure timely registration.
• Conduct market trend analysis, monitor competitors’ moves and plan proactive actions
• Responsible for the seamless execution of all product launches and trade marketing activities following the Marketing Calendar in collaboration with marketing services, sales and training team, with the aim to build brand awareness, recruit new customers, retain existing customers and increase purchase consumption.
• Business and channel sales performance tracking and analysis, launch follow-up and action plan development.
• Implement Door-by-Door Marketing plan (CRM, events and promotions)
• Budget Management: Responsible for full P&L

Customer Relationship Marketing (CRM)

• Defines the Brand’s local CRM campaign priorities
• Builds CRM campaign calendar
• Ensures that customer segmentation remain up to date and relevant for each campaign
• Develops relevant and engaging brand communications behind the right product mix
• Master, improve and maximize the usage of customers information (purchase history) in developing relevant marketing program. Defines & executes CRM analytics.
• Strategize, develop and execute CRM programs for the brand.
• Evaluates CRM campaigns against target KPIs and shares learnings

• More than 4 years of brand management and/or marketing experience in beauty and/or FMCG industry.
• Experience in luxury beauty or consumer brand will be advantageous.
• Good business insights to the industry and strong business acumen.

• Good analytical skills, problem solver, self-starter with an entrepreneurial spirit.
• Strong understanding of the P&L of the business.
• Excellent communication and presentation skills.
• Proven track sales record in a target driven environment.
• Strong people management experience with the ability to motivate, inspire, coach and develop people.
• Meticulous with a strong analytical mind.
• Creatively driven to think out of the box.
• Strong ability to multi-task; strong project management skills with good time management ability.
• Have a keen interest, a good eye and passion for beauty.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Do you have a measurable track record in building, managing, and delivering robust sales results? Are you passionate about new technologies, and looking to join a fast-growing, dynamic organization?

Due to market opportunities and growth, we are hiring a Commercial Account Manager to join our team. The Commercial Account Manager will play a key role in driving revenue opportunities within our customers and partners across our growing business in Thailand.

Are you up for the challenge?

Responsibilities:

• Consistently deliver ambitious Software license and renewal revenue targets – dedication to the number and to deadlines.
• Territory planning, Account penetration, account planning and opportunity management.
• Negotiate favorable pricing and business terms with customers by selling value and return on investment.
• Effective use of Sales Engineering, in-house and partner services resources, and our sales methodology and processes.
• Work with distributors and partners for maximum efficiency
• Collaborate with both international and domestic colleagues to expand deal size and value to the customer.
• Provide timely and insightful input back to other corporate functions, particularly product management and marketing.

Requirements:

• Extensive, minimum of 5 years working experience demonstrated ability of direct New Business Account Management, selling into Enterprise or Commercial Markets selling with/& through Channel Partners is important.
• Very comfortable in the “C” suite: you have a record of closing six and seven-figure software licensing deals. You have the ability to grow and scale upward with the company; first-line management experience is a plus.
• Strong executive presence and polish, with outstanding management, interpersonal, written and presentation skills.
• Thrives in a dynamic, fast-growing, rapidly changing environment while being able to work independently and remotely from other members of your team and corporate.
• Relevant software/solution experience in any of the following: IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics.
• Track record of success and knowledge with prospects and customers in the defined territory.
• Outstanding skills in managing deals with many partners and ability to demonstrate influence without authority.
• Desire to learn, adapt and you want to continuously learn about businesses and innovative technologies. "Growth Mindset"
• Self-starter with tight-knit collaboration and partnership with internal teams as well as external partners.
• Experience in using CRM systems (Salesforce.com).
• Will be supporting Thailand's growing market and hence Thai speaking ability is required.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Engagement Manager plays the critical role for setting customers up for Success by prescriptively shaping and then leading the execution of large and transformational projects at our most strategic customers. The Engagement Manager is a technical integration specialist and serves as a trusted advisor to customers in their portfolio, providing guidance to Sales & Professional Services teams, ensuring synergies across each customer’s projects, and ensuring the highest levels of customer satisfaction. Partnered with a Success Partner (Sales person), the Engagement Manager’s time is split between pre and post sales activities, acting as the Technical Delivery expert across the portfolio of products and engaging other SMEs across the organization to develop and articulate comprehensive implementation proposals. The Engagement Manager will then maintain the executive relationships and act as an escalation point within these implementations in a billable capacity, ensuring tight stakeholder alignment, offering proactive and prescriptive advice resulting in outstanding Customer Success.

The most successful Engagement Managers have a broad range of IT and consulting experience, with deep technical knowledge of application integration, API management solutions along with project management and cloud computing environments. They are comfortable operating in an amorphous pre-sales environment, excel in coalescing competing and chaotic needs and challenges into a comprehensive and sound plan for delivering Customer Success. Candidates must have personally demonstrated prescriptive solutioning, demonstrate immense project delivery credibility, providing strong leadership and hands-on participation in strategic engagements. The efficacy of Engagement Manager is measured by the ultimate success of the Customers in their portfolio.

Role Description:

• Aligning closely with Account and Services Sales teams to own pre-sales activities such as scoping, solutioning, SOW development and project staffing

• Leading technical discovery workshops, internal and external interactions in order to come up with integration solutions, build scope and estimate effort required to deliver those engagements. Engagement Managers are critical at determining the engagement models with the customers, depending on the agreed success plan.

• Leading the development of client-specific implementation proposals, SOWs, staffing plans, engaging with SMEs across the organization to gain consensus on an acceptable proposal

• Provide the Professional Services team with Subject Matter Expertise related to the proposed solution and client needs in order to ensure successful project delivery

• Where appropriate and required for Customer Success, providing direct oversight to the project team during the full lifecycle of the engagement

• Retain and nurture relationships post-engagement to ensure ongoing opportunities are realized and acted upon appropriately

• Manage project- and account-level escalations as needed

• Anticipate needs and position training, support and other solutions that may be needed for a successful customer experience

• Ensure that engagements conclude with fully satisfied clients that are willing to be references for new potential clients

• Manage multiple strategic clients simultaneously

• Navigating and engaging within our partner ecosystems, where partners may simultaneously work with you and compete with you around a common set of accounts

• Deep understanding of factors that drive customer success for MuleSoft (or similar) implementations and how they directly contribute to long term customer retention

• The ability to proactively identify and mitigate risks to customer success, be it through the addition of new products and services, strategy & planning, or escalation

• Proactively mitigate and manage critical escalations and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives

• Travel 40-70% (depends on geography and account distribution)

Your Impact, as Engagement Manager, you:

• Have broad integration solutions, technical expertise or unique knowledge, use skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways.

• Work on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.

• Exercise independent judgment in methods, techniques and evaluation criteria for obtaining results.

• Contact pertain to significant matters often involving coordination among groups.

• Act independently to determine methods and procedures on new or special assignments.

• May supervise the activities of others.

MINIMUM QUALIFICATIONS:

• Experience as an integration technical architect in a mid to large sized organization focused on integration, API roadmaps and strategy is a critical requirement. You are able to demonstrate deep technical knowledge of application integration, microservices, API management solutions along with delivery management and cloud computing environments

• Experience delivering consulting services, including team leadership and active involvement in selling professional services

• Experience managing C-level client relationships, including escalation resolution

• Enterprise-level project management experience

• Experience operating in a pre-sales environment, shaping and scoping large and complex implementation projects

• Experience as a technical and/or functional architect in a mid to large sized organization focused on integration, API roadmaps and strategy

• Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role

• BA/BS or equivalent; MBA is a plus

PREFERRED QUALIFICATIONS:

• Able to command a group audience, facilitate solutioning and lead discussions such as implementation methodology, salesforce.com road mapping, social enterprise strategy, mobile strategy and executive-level requirement gathering sessions

• Highly developed soft skills, with the ability to adjust communication style based on the audience and difficult client situations

• Excellent analytical & problem solving skills

• Collaborative and consultative work style, ability to thrive in a high velocity, highly dynamic work environment

• Demonstrated ability to lead and manage teams through influence while also functioning as an individual contributor / team member

• History of working in a consultative selling environment, where clients seek and value your opinions and see your advice as objective and unbiased

• Enterprise transformation experience, including a track record of selling targeted engagements that will underpin Salesforce’s “customer company” strategy

• Salesforce.com, CRM experience preferred

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Work Location: CBD

Responsibilities:

• To assist the Front Office in account opening process through the conduct of due diligence searches
• To check quality of submission for name screening and request for further information from front office when required
• To perform names searches on compliance databases
• To perform other ad-hoc assigned tasks by management

Requirements:

• Possess Degree with minimum 2years experience in compliance / client on-boarding function in Private Bank
• Proficient in MS office, Word, and Excel

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 24005

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

0.5 Month Completion Bonus

Responsibilities:

• Focus on Accounts Payable (AP)
• Be responsible for General Ledger (GL) and bookkeeping and ensure accurate entry and compliance with proper accounting procedures.
• Perform daily operations and assist with assigned administrative duties.
• Liaise with auditors for yearly audit requirements and other audit matters.
• Be responsible for Account Payable, including ensuring timely invoice processing and payment, managing AP aging, gatekeeping compliance and governance, etc.
• Be responsible for month-end financial closing and management reporting activities and prepare monthly schedules to support account balance and reconciliation.

Requirements:

• Diploma/Bachelor’s degree in accounting or equiv.
• 1-2 years of experience in Accounting/AP/GL/AR/bookkeeping
• Proficiency in MS Office, SAP experience is a plus

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Key Account Manager (FMCG)

Location: Woodland

Salary range : $3,500 - $4,500

Working days: Monday - Friday (9am - 6pm)

Job Responsibilities

• Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services
• Developing and executing strategic account plans to drive growth and maximize revenue from key accounts
• Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling
• Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients
• Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market
• Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage
• Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement
• Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations
• Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements

Job Requirements

• Diploma/degree in Sales, Marketing, Business Administration, or a related field
• Familiarity with CRM tools (eg. Salesforce) would be a plus
• Experience in FMCG (non-food) / Health & Beauty industry is required

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Achieve sales target and generate sales for the company under Freight Forwarding Division.
• Handle FCL & LCL Sea freight quotations to overseas customers and domestic customers.
• Give timely updates and market trends with all parties involved.
• Assist on providing solutions in all shipment matters.

Requirements:

• Degree and above
• At least 5 years of sales experience in Singapore & Far East market in Logistics, Freight Forwarding, Shipping Industry.
• Proactive, customer focused and excellent communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

**6-month contract**

Work Location: Changi Business Park

Responsibilities:

• To assess AML/KYC risk for high-risk accounts for escalation to Compliance
• Work closely with Head Office and overseas offices to provide input on account opening
• Review and assess the adequacy of the Source of Wealth narrative and corroboration
• Review and assess the risk of opaque legal structures
• Provide advice to the management and local risk committees on the AML/CFT risk of a client relationship
• Ensure that KYC/CDD issues are properly identified, assessed, and documented.

Requirements:

• Possess Degree with minimum 1 years of KYC client on-boarding / AML experience in Private Bank
• Strong knowledge of MAS 626 Notice & Guidelines and industry practices on AML/CFT
• Proficient in MS office, Word, and Excel

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 23962

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109