Job Description：

• Formulate strategic plans to identify, target and clinch corporate clients
• Expand clientele base through active acquisition of new clients
• Draw up networking proposals customized to individual sector
• Liaison between client, designer and other parties leading up to the project, ensuring client’s requirements are met and exceeded
• Prepare sales and marketing materials
• Assist in organizing sales and marketing events
• Achieve and Deliver Sales Target
• Ensure all drawings and proposals are generated on time
• Support in all aspect of Sales activities
• Manage and maintain customer relationship
• Collate and evaluate customer feedback and highlighting customer complaints from customers for management analysis

Job Requirements：

• Minimum 3 years of working experience preferably sales experience in commercial office interior design or equivalent.
• Strong business acumen and analytical skills with ability to formulate sales and business development strategies
• Strong sense of ownership and are able to manage multiple deals in a pipeline end to end
• Strong communication skills with ability to build rapport with customers and gather market information
• Self-disciplined, able to meet ambitious customer visit targets and submit reports on time
• Team oriented character, able to achieve individually and contribute to team’s achievement.
• Active listening skills and proactive communication in verbal and written
• Excellent organizational skills to meet goals and set priorities
• Immediate available position

Kindly provide your details in resume:

• Photo
• Experience & Qualifications
• Current and Expected salaries
• Date availability / Notice duration

Roles & Responsibilities

• Responsible for product design of overseas F&B App project including offline and online ordering
• Communicate with product development and operation business teams across borders to promote product development, optimization and implementation
• Collect and analyse customer feedback, and continuously optimize the user experience and interface design of the product
• In-depth understanding of user needs, propose and implement improvement plans
• Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand
• Continuously optimize product functions and user experience through data-driven decision-making
• Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers
• Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials
• Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction

Requirements:

• Bachelor’s degree or higher, preferably in computer science, information technology, marketing or related fields.
• Possess work experience in APP or related industries is preferred
• Past work experience in overseas brand catering design is an advantage
• Strong IT literacy, proficient in using Microsoft Office (Word, Excel and Power Point)
• Strong presentation and problem-solving skills
• Attention to detail and a commitment to producing high quality work under pressure
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams
• In-depth understanding of market dynamics and user needs of catering APP
• Ability to formulate effective product strategies
• Familiar with product development processes and agile development methods with excellent project management capabilities
• Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities

[Job Description]

• Formulate sales strategies and conduct sales activities including preparation of proposals for JGCAP covering Singapore and its neighboring markets in APAC region. The position is expected to formulate specific short-, medium- and long-term sales strategies for JGCAP based on its business and operation policy and drive the sales growth and business performance to achieve our target.
• Collect and interpret market information and regularly report to managements, especially focusing on the opportunities in areas of energy, chemical, life sciences, industrial and urban infrastructure in Singapore, Malaysia, and Thailand.
• Develop and implement measures to explore new business opportunities (new client and new business domain) in our targeted area.
• Identify key issues in business strategy of the company and formulate sales strategies to address them.
• Take operational lead to develop and adjust sales strategies to achieve the financial target of the company.
• Take operational lead to develop and compile proposals by collaborating with relevant divisions/departments of the company while creating the winning strategy.
• Implement measures to explore new business opportunities (new customers and new business domain), as well as build and maintain trusting relationship with new customers, based on the sales strategy.
• Lead negotiations with customers together with project team of the company, including commercial and contract matters. This position is particularly required to handle various types of projects with several stakeholders (both internal and external) and well communicate with our clients and expected extensive knowledge in the business side of the projects.
• Communicate with various stakeholders, including shareholders, partners, relevant government agencies and customers (including existing and new customers) in Singapore and across the APAC region to build and maintain trusting relationships.
• Work together with internal teams to develop proposals including technical idea and solutions to achieve sales targets by ensuring the best possible services and effective communications to clients.

[Job Requirement]

• Bachelor’s degree in any engineering field or business administration.
• Minimum 7 of experience in Oil & Gas and or Life-Science and infrastructure related industry as sales, including more than 3 awarded PJs with a value of 50MMUSD or more.
• In-depth practical knowledge and understanding of contractual practices and contracts in EPC projects.
• Technical and/or engineering knowledges in energy, chemical, life sciences, industrial and urban infrastructure is preferable.
• Excellent interpersonal and analytical skills with the ability to think "outside the box" to solve problems.
• Fluency in spoken and written English.

*Due to our limited capacity, please note that only shortlisted candidates will be contacted individually.

*Please provide true and correct information to the best of your knowledge to our screening questions.

Where you fit in

Shell’s global Trading and Supply business is one of the largest energy trading operations in the world with key hubs in Singapore, Dubai, Houston, London, and Rotterdam, trading in crude oil, natural gas, LNG, electrical power etc. Our business in Asia has set huge growth targets for the coming years with major focus on green and sustainable energy.

To accelerate our ambitious delivery goals and energy transition targets in Asia, our gas and power trading division in the region is looking for delivery specialists in AI and data analytics products.

If you are:

• Seeking an opportunity to use your knowledge of AI (Gen AI and Machine Learning) and product management to drive an ambitious vision for growth and net-zero
• Committed to being the best version of yourself and helping others to learn and generate new ideas that make life better for you, your colleagues, and our business
• Commercially minded, self-starter with the energy and commitment to drive opportunities from identification to realization

Read on to find out more!

What’s the role?

The Artificial Intelligence (AI) Product Manager is accountable for the value delivery of AI and data analytics products to the business in order to maximize/optimize profits.

You will set the product vision, bring forward the best AI / Analytics technology/solutions to solve business problems (e.g. technology and innovation funnels), cocreate the product roadmap and success metrics, fulfill the product lifecycle within Enterprise compliance and controls framework, create value delivery through product development, perform financial management, and set the right product environment and mindset for the product team.

Your accountabilities as the AI Product Manager will also include:

• Develop and execute product strategies that leverage Gen AI and machine learning to solve business problems (e.g. Gen AI for data discoverability, facilitate business decisions, identify causal effect of price fluctuations etc.)
• Drive the proof of concept and obtain buy-in from stakeholders for implementation at scale, overseeing the entire product lifecycle from cradle to grave
• Builds lead, and inspire a team to deliver the Product Roadmap against the prevailing lifecycle, sourcing capability from across the organization. Focus actions against product attributes of desirability, feasibility, and viability
• Own the budget, scope, resources and timeline of deliverables
• Demonstrate strong commercial acumen and industry/market curiosity
• Frame what success looks like and ensure the Product team understand and apply Product success metrics to their work
• Champion preferred ways of working into the Product team, ensuring best use of agreed agile and DevOps approaches, methods, and frameworks – driving alignment with cross-functional natural team
• Seek user value and understands how to translate this into commercial value for Shell across the Product lifecycle. Use data-driven insights to drive product improvements.

What we need from you

We are keen to hear from candidates with proven track record in full product lifecycle management of AI, data and analytics products, and the use of commercial/user insights to help propel the Product Vision, Discovery, Operating Model, Lifecycle, and Roadmap.

Furthermore, we hope to see the following:

• 5 years of track record in delivering AI products from concept to launch with proven business impact (Power/Gas Trading background is an advantage)
• Good understanding of digital capabilities and the value they can deliver.
• Strong business / commercial acumen in developing business cases and managing investment budgets
• Ability to pitch value propositions, influence the business to adopt such solutions and measure success.
• Out of the box thinking / innate curiosity about consumer problems and ways of resolving them through AI/ digital approach
• Background in managing backlog, developing user stories and estimating story points.
• Practical experience of working in and with techniques such as Agile, Scrum, Lean Start-up or Design Thinking and in creation of Minimum Viable Products (MVPs) Propositions
• Proven ability to master the complexity of interactions, demonstrating strong communication skills, among IT, digital and business stakeholders

If you don’t see yourself reflected in the job requirements on the posting above, we still encourage you to reach out and apply. Shell is committed to creating a more diverse, equitable and inclusive workplace and we encourage individuals of all backgrounds to send in your applications.

Company Description

Shell is an international energy company that uses advanced technologies and takes an innovative approach to help build a sustainable energy future. Here in Singapore, Shell has a long history and is one of the country’s largest foreign investors. It has businesses spanning trading and marketing of liquefied natural gas; refining, trading, marketing and shipping of oil products, lubricants and chemicals; low carbon solutions; and operating a network of service stations through retailers, as well as electric vehicles charging.

An innovative place to work

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas, and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

• We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
• We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

• Discuss and identify clients’ communications needs
• Work closely with the wider consortium to deliver 360 solutions
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Day-to-day activities will change constantly to meet business growth
• Keenly monitor campaigns with the aim to optimise results
• Maintain accurate records of budgets, contact reports, campaign reports, etc.
• Customise new business proposals that are meaningful and compelling
• AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

• Minimum of three years’ experience in an advertising agency environment
• Possess strong project management skills
• Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
• Understanding of branding and communications preferred
• Microsoft Office proficiency
• Be energetic and passionate with a can-do spirit

Responsibilities

1. Support in requirement analysis, solution planning, technical presentations, and other presales support activities for main products and solutions, including RAN, CN, and Transmission.

2. Act as the technical solution interface for Sales and Marketing teams.

3. Participate in project implementation, ensuring successful delivery of technical solutions.

4. Provide support for corporate tenders, presales, and implementation activities.

Requirements

1. Degree in Telecommunications, Computer Science, or equivalent qualifications with at least 3 years of experience in the telecommunications industry.

2. Experience in delivering presales presentations and managing project implementation in key telecom projects.

3. Knowledge and experience in telecommunications technologies, including RAN, CN, and IP RAN solutions.

4. Ability to work under pressure and accept occasional regional travel.

5. Strong follow-up and coordination skills.

Job Summary

Reporting to the Piping Manager, he/she will be responsible for reviewing piping engineering progress against approved schedule, for evaluating changes and taking corrective action when required, for providing technical guidance, and for organizing, executing and coordinating these responsibilities to ensure timely completion and meets project schedule and budget.

Duties & Responsibilities

• To check and review all work such as piping layout and information prepared by Engineers, 3D model, MTO, BQ and other deliverables of the project for compliance to project standards or specifications, applicable codes, contract requirements, quality standards and accepted engineering and construction practices.
• To assist in planning and organizing piping engineering activities and manpower requirement for the project.
• Prepare department procedures, manuals, guides, training materials and conduct training.
• To provide field engineering support/advice towards piping installation and testing at construction site.
• Performs other tasks that may be assigned or designated to him/her by his/her superior.

Requirements

• Bachelor’s degree of BS Engineering course preferably Mechanical Engineering.
• Minimum 15 years and above in the field of piping design involving detailed design, stress evaluation, production work, 3D model review, material specification and construction engineering support.
• Good knowledge of Caesar II.
• Interpretation of stress/vibration analysis report.
• Basic knowledge of AutoCAD.
• Basic knowledge of 3D model review through Naviswork or SPR.
• Ability to apply mathematical concepts in piping calculations such as exponents, logarithms, trigonometric functions, quadratic equations and other applicable formulas.
• Strong analytical and reasoning abilities.
• Good interpersonal and communication skills.

Interested parties, please send in your detailed resume.

JOB DESCRIPTION

This job focuses on software development for Software as a Medical Devices. Junior Project Manager will be working closely with Project Managers and project teams to ensure the software as a medical device product management Lifecyle is followed thoroughly.

• Support project manager in Plan and execute Software as a Medical Device (SaMD) projects including AI applied to healthcare.
• Support technical team in product development, design verification and validation of medical devices including software as medical device.
• Prepare design and development documentation by working together with software developers, quality and regulatory personal.
• Prepare project agreements, procurement specifications and Technical documents.
• Follow-up on project milestones.

REQUIREMENT

• Preferred to have one year of experience in software development or medical device product development.
• Educational background of computer engineering or bio medical engineering
• Knowledge in software development, experience in software development environment will be an added advantage
• Knowledge / willingness to learn the ISO 13485 documentation practices and drive project teams for adherence
• Ability to follow up on commitments

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION

This job focuses on software development for Software as a Medical Devices. Junior Project Manager will be working closely with Project Managers and project teams to ensure the software as a medical device product management Lifecyle is followed thoroughly.

• Support project manager in Plan and execute Software as a Medical Device (SaMD) projects including AI applied to healthcare.
• Support technical team in product development, design verification and validation of medical devices including software as medical device.
• Prepare design and development documentation by working together with software developers, quality and regulatory personal.
• Prepare project agreements, procurement specifications and Technical documents.
• Follow-up on project milestones.

REQUIREMENT

• Preferred to have one year of experience in software development or medical device product development.
• Educational background of computer engineering or bio medical engineering
• Knowledge in software development, experience in software development environment will be an added advantage
• Knowledge / willingness to learn the ISO 13485 documentation practices and drive project teams for adherence
• Ability to follow up on commitments

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Hello aspiring candidates! Looking for a fun and exciting workplace? Welcome to CraveFX, a leading animation, motion graphics, and VFX studio in Singapore. Since 2013, we've been pushing the boundaries of creativity and technology, always staying on top of the latest industry trends. We believe in continuous learning to enhance our skills. Our close-knit team of top artists are always eager to welcome new talent.

What makes us unique? We're a pet-friendly studio, where you can bring your furry friends and enjoy a lively, welcoming atmosphere. We're expanding our team and are on the lookout for an outgoing Business Development Executive/Manager who thrives in a fast-paced production environment. Join us to work on diverse projects, explore your creativity, and collaborate in an environment where every voice is valued.

In this role, you are expected to:

• Focus on expanding our reach in animation, motion graphics, visual effects, and interactive content by identifying and targeting new business prospects.
• Reach out to prospective clients through market research, business directories, client referrals, cold calling, and direct fieldwork.
• Monitor industry trends and competitor activity to identify potential growth areas.
• Build and maintain strong relationships with clients, partners, and stakeholders to ensure long-term success and repeat business.
• Prepare and deliver compelling sales presentations that showcase CraveFX’s capabilities and provide tailored solutions to potential clients.
• Collaborate closely with the creative and production teams to develop proposals and ensure that client needs are met throughout the project lifecycle.
• Collaborate with clients to understand their vision and objectives for each project, translating these into clear and concise notes for the producers.
• Coordinate the formulation of price quotations, submit sales contracts for orders, handle invoicing, and maintain accurate client records.
• Negotiate contracts and close deals to achieve and exceed sales targets.
• Service and maintain both short-term and long-term client relationships, manage existing accounts, and up-sell CraveFX’s services based on client needs.
• Assist in the administrative work needed for approvals, submissions, and reconciliation, ensuring smooth operation across all activities.
• Be responsible for achieving sales targets by leveraging existing accounts and driving new business development.

Requirements for this role:

• Proven experience in business development, sales, or a similar role in the creative industry.
• Strong understanding of animation, motion graphics, visual effects, and interactive media is a plus.
• Excellent communication and negotiation skills.
• Ability to build and maintain strong client relationships.
• Self-motivated, results-driven, and able to work independently.
• Experience with CRM software and sales analytics tools is a plus.

Key responsibilities:

• Accountable for batch production, including safety, Quality and deliverables.
• Responsible for production campaign planning and execution within the timeline.
• Responsible for maintaining the GMP facilities within the validated state and ensure equipment’s maintenance, Calibration and requalification’s are being carried out within the approved frequency.
• Provide support for validation protocol review and approval.
• Provide technical support for new product introduction, facility fit assessment, FMEA and change control implementation.
• Be a technical process expert by exhibiting basic understanding of critical process/operational parameters and acceptable ranges, as well as interactions between different process parameters.
• Ensure Standard Operating Procedures (SOPs), logbooks & Batch Manufacturing Records (BMR’s) are followed effectively & competently
• Provide support for internal and external audit as a spoke person for the GMP facility and Production process.
• Support for Change control, Deviations, investigations and CAPA initiation and closure
• Ensure appropriate staffing levels and skill sets are maintained.
• Ensure team dynamics is built and maintained.
• Recognize and appreciate employee contributions and support workforce diversity.
• Ensure that employees are working in a safe and compliant manner.
• Encourage a culture of continuous improvement.
• Commitment to a fair and respectful relationship to others and behaviour in accordance with company’s Code of Conduct.
• Any other duties as assigned by the supervisor.

Cell Culture (Upstream)

• Skills and knowledge of aseptic technique for thaw and subculture stages using T flasks and Cell factories, etc.
• Knowledge of handling Cell culture, trypsinization, Centrifugation and resuspension. Cell Culture Passaging from flask / Cell factories.
• Benchtop set up for Cell culture supernatant Clarification

Purification (Downstream)

• Skills and knowledge of small-scale column chromatography techniques, tangential flow filtration techniques, Final Filling techniques in BSC and Isolators
• Knowledge in handling single use chromatography columns and tangential flow filtration skids.

Key requirements:

• Degree in a related Science/Engineering discipline
• 5 to 6 years of managerial experience for managing cell and gene therapy or similar manufacturing industry.
• Knowledge of Viral Vector manufacturing and Gene Therapy application is an added advantage.
• Knowledge of Aseptic Manufacturing process for Drug substance and Drug product is an added advantage.
• Knowledge of cGMP applications.
• Positive team-oriented attitude.
• Strong communication and interpersonal skills.

Sales and Marketing Manager - Myanmar Market

Job Description:

We are seeking a dynamic and results-oriented Sales and Marketing Manager to lead our efforts in the Myanmar market. The ideal candidate will be responsible for developing and executing effective sales and marketing strategies to drive growth, enhance brand presence, and increase market share.

Key Responsibilities:

• Market Analysis: Conduct thorough market research to identify trends, customer needs, and competitive landscape in Myanmar.
• Strategy Development: Create and implement sales and marketing strategies tailored to the Myanmar market, aligning with overall company objectives.
• Sales Management: Lead and motivate the sales team to achieve targets. Monitor performance metrics and provide coaching and support.
• Brand Promotion: Develop and manage marketing campaigns to enhance brand awareness and customer engagement.
• Relationship Building: Establish and maintain strong relationships with key clients, stakeholders, and partners in the region.
• Budget Management: Prepare and manage the sales and marketing budget, ensuring efficient allocation of resources.
• Reporting: Track sales performance and marketing effectiveness, providing regular reports to senior management.
• Collaboration: Work closely with cross-functional teams, including product development, customer service, and finance, to ensure alignment and support for sales initiatives.

Requirements:

• Education: Bachelor's degree in Marketing, Business Administration, or a related field. A Master’s degree is a plus.
• Experience: Minimum 5 years of experience in sales and marketing, with at least 2 years in a managerial role. Experience in the Myanmar market is highly desirable.
• Skills:Strong leadership and team management abilities.
  Excellent communication and interpersonal skills.
  Proficiency in data analysis and reporting tools.
  Ability to adapt strategies to meet local market conditions.
  
• Language: Fluency in English and Burmese is preferred.
• Travel: Willingness to travel within Myanmar as required.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and career advancement.
• A collaborative and innovative work environment.

If you are passionate about driving sales growth and marketing success in the Myanmar market, we encourage you to apply!

What you will do:

The Manager of Technical Support & Training is responsible for providing leadership to and overseeing the company’s Technical Services department. The Manager is responsible for the development, management, and implementation of the strategic plan to provide world-class technical service to our customer base which aligns with the APAC FSP Business strategy, and ensures high customer satisfaction, retention and a pathway to growth.

• Manage and mentor direct reports with a goal of ensuring that all employees in the department maximize their performance individually and collectively to meet or exceed department, function and company goals.
• Develop and deliver relevant training services content that meets market requirements/opportunities for live training sessions, e-learning and webinars.
• Responsible for the availability and condition of the training materials and samples for the relevant training sessions across the training locations.
• Provide Technical Support to Sales, IS, BD and Customers for the full product range of Special Hazards, Water & Mechanical & Foam products.
• Lead large multidisciplinary projects and coordinate team activities to support sales.
• Provide advice and support projects by applying JCI solutions according international codes & standards (such as EN, NFPA, FM).
• Write Technical letters on customer requests for specific issues and solutions.
• Use existing and develop new procedures and KPI to better measure relevant customer satisfaction Develop and enhance services assets and refine methods of delivery to meet customers’ evolving needs.
• Developing solutions/tools to meet technical requirements of customers and sales teams.
• Work close with regional technical sales support and align on used tools and processes.
• Must have solid commercial partnership:
• Pro-Active Involvement in Project reviews and solutions – Align with IS, Sales, BD & Customer.
• Pro-Active Involvement in Post Mortems of projects lost – understand the why lost and fix to avoid replication.
• Clear stakeholder involvement in QA related issues – Led by QA but active participant.
• Clear engagement on NPI’s or Product Gaps – collaborative discussions & participation.

How you will do it:

• Demonstrated strong, effective leadership skills to staff as well as to the overall department over a period of years
• Problem-solver, self-starter and data and analytics driven by nature
• Effective delegation skills and techniques
• Ability to quickly grasp and distinctly explain relevant technological and business concepts that impact our business
• General knowledge of the Fire Protection Engineering principals and awareness of current industry trends
• Solid business communication skills, including but not limited style and format of letters, memoranda, minutes, and reports
• Superior written and spoken English communication skills and excellent listening skills are a must
• Proven ability to establish priorities develops measurable objectives, work independently, and lead the team to successfully meet or exceed objectives.
• Detail-oriented, particularly with respect to managing customer satisfaction
• Ability to identify need for and develop, processes and supporting materials
• Well-versed in MS Office Suite, including Word, Excel, and Outlook
• Proficient in the use of SprinkCad and/or AutoCAD
• Salesforce.com & SAP experience is highly desirable

What we look for:

• 5 to 10 years’ experience successfully leading a customer support organization for a product manufacturing company, experience and knowledge of the Fire Protection Industry, specifically a plus.
• Demonstrated ability to lead efforts to meet or exceed company and organizational goals through his/her own individual efforts and through effectively managing, motivating, and developing staff.
• Strong customer facing and customer management skills
• Demonstrated ability of being a subject matter expert for technical support methods and processes, possessing in-depth knowledge of technical support principles and practices that drive outstanding customer satisfaction and retention, and being a well-rounded business person on the basis of technical competence, intelligence, results, interpersonal skills, and general business acumen.
• Experience with support strategy for multiple delivery modalities, including but not limited to email, social media, customer portals, etc.
• BS Degree in technical curriculum required.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Description：

• Formulate strategic plans to identify, target and clinch corporate clients
• Expand clientele base through active acquisition of new clients
• Draw up networking proposals customized to individual sector
• Liaison between client, designer and other parties leading up to the project, ensuring client’s requirements are met and exceeded
• Prepare sales and marketing materials
• Assist in organizing sales and marketing events
• Achieve and Deliver Sales Target
• Ensure all drawings and proposals are generated on time
• Support in all aspect of Sales activities
• Manage and maintain customer relationship
• Collate and evaluate customer feedback and highlighting customer complaints from customers for management analysis

Job Requirements：

• Minimum 3 years of working experience preferably sales experience in commercial office interior design or equivalent.
• Strong business acumen and analytical skills with ability to formulate sales and business development strategies
• Strong sense of ownership and are able to manage multiple deals in a pipeline end to end
• Strong communication skills with ability to build rapport with customers and gather market information
• Self-disciplined, able to meet ambitious customer visit targets and submit reports on time
• Team oriented character, able to achieve individually and contribute to team’s achievement.
• Active listening skills and proactive communication in verbal and written
• Excellent organizational skills to meet goals and set priorities
• Immediate available position

Kindly provide your details in resume:

• Photo
• Experience & Qualifications
• Current and Expected salaries
• Date availability / Notice duration

What you will do:
As Sales Operations Manager, you will help the sales organization run effectively and in support of business strategies and objectives.

How you will do it:

• Build up mindset of weekly order forecasting for the month and quarter, align high level with Vertical Business Unit (VBU) leaders.
• Driving projects pipelines Pulse-check status including actionable internal/external action plans.
• Provide leading indicators to drive secure order including pipeline sufficiency, new pipeline creation, YTD win rate, Say-Do Ratio vs Plan vs outlook.
• Clear understanding deal by deal on Risk and upsides drive action tracker on steps to close a risk/upside deal with deal needed articulated.
• Forward looking pipeline margin tracking versus target margin.
• Business acumen to review secured order with business leaders & drive for results.
• Standardize performance dashboard/reports as part of project performance and operating rhythm.
• Collaborate with cross-functional teams.
• Maintain a detailed understanding of existing sales processes and identify areas open to process improvement.
• Cost optimization lead with Global Product and VBU leaders

What we look for:

• Bachelor’s degree (or equivalent by experience)
• At least 5 years related experience in Sales Operations Role/Business Operations.
• Strong sales analytical skills that enable you to lead complex projects with different stakeholders.
• In-depth knowledge of end-to-end business and operational processes in multi-products. engineering/construction industry
• System minded and had extensive SAP knowledge of operational processes.
• Highly analytical and process-oriented
• Excellent communication & motivational skills
• Highly analytical and process-oriented
• Excellent communication & motivational skills
• Microsoft office
• A high degree of proactivity, creativity and latitude is expected.
• Willingness to take on new challenges.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Key Duties and Responsibilities

• Lead a team in developing new products
• Assist in developing new products
• Conduct client and competitor analysis, market research and benchmarking
• Plan a strategic R&D programme for short, mid and long terms by understanding and analysing the existing and future financial, market trends
• Prepare proposal and participate in product, service and system development
• Sourcing and Analyse related products

Requirements:

• Bachelor’s degree or higher, preferably in computer science, information technology, marketing or related fields.
• Possess work experience in APP or related industries is preferred
• Past work experience in overseas brand catering design is an advantage
• Strong IT literacy, proficient in using Microsoft Office (Word, Excel and Power Point)
• Strong presentation and problem-solving skills
• Attention to detail and a commitment to producing high quality work under pressure
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams

Responsibilities:

Global Team Management

● Lead and coordinate cross-functional teams both locally and internationally, ensuring alignment in operations, customer support, and deployment efforts.

● Provide guidance and support to overseas counterparts in managing robot operations, ensuring consistent service standards and operational efficiency across all regions.

Deployment Planning and Execution

● Coordinate and plan the end-to-end deployment of robotics programs, ensuring alignment with customer requirements and timelines.

● Review deployment plans regularly, implementing improvements based on customer feedback and lessons learned from previous programs.

● Develop and implement a comprehensive post-deployment customer success strategy focused on achieving and exceeding SLA and customer satisfaction goals.

● Manage ongoing processes such as corrective maintenance, preventive maintenance, and customer support requests, ensuring continuous improvement in service delivery.

Post Deployment Strategy and Customer Success

● Act as the primary point of contact for customer escalations, coordinating with Senior Field Service Engineers (FSEs) and technical support teams to resolve issues quickly and efficiently.

● Track performance and usage metrics of deployed robotics systems, identifying areas for proactive issue resolution, identifying trends or issues that require attention or escalation and improvement.

● Develop actionable insights from customer data to refine service delivery and enhance customer success strategies.

Customer Relationship Management & Escalations

● Serve as the primary point of contact for customer escalations, working closely with Field Service Engineers (FSEs) and technical teams to resolve issues swiftly.

● Act as a bridge between the customer and internal teams, ensuring feedback is captured and incorporated into continuous improvement efforts.

Performance Monitoring and Reporting

● Track and analyze performance data for Operational Robots, identifying usage patterns, trends, and potential areas for proactive issue resolution.

● Create and deliver detailed reports on performance metrics, customer satisfaction, and operational efficiency to senior management and key stakeholders.

● Leverage on data to develop actionable insights that refine service delivery strategies and enhance customer success outcomes.

Requirements:

● Bachelor’s degree in Engineering, Business Management, or a related field.

● 5+ years of experience in a customer success or Program and Operations management role, ideally in the robotics, automation, or technology sectors.

● Excellent communication and interpersonal skills, with the ability to effectively collaborate across departments.

● Proven track record in managing complex programs and delivering high-quality results in a dynamic environment.

● Strong analytical skills with the ability to interpret data and develop insights.

We are on an exciting track of change and looking for an individual to join us in our journey. You should have an excellent communication skills, work independently and have the initiative to solve problems on a daily basis.

We're looking for someone with experience in high-end retail or food and beverage, seeking an office job with regular hours, away from the long shifts typical in retail and F&B.

Roles & Responsibilities

Responsibilities

• Retail Outlets & Driver Management
  • Create, update and execute service SOP
  • Communicate and regularly monitor SOP compliance for all staffs
  • Visit outlets on a regular basis to check on compliance to SOP
  • Rostering of counter staffs
  • Review of Mystery Service Audit of counter staffs
  • Conduct mid year & year end performance reviews of counter staffs
• Customer Service Handling
  • Handle and resolve customer complaints and reviews from all channels
  • Handle and resolve staff service complaints
  • Key account management for top customers
• Manage and train customer service team in office
• Corporate Sales Management
  • Respond and provide quotations for corporate enquiries.
  • Coordinate and manage corporate order receiving process

Preferred Qualifications:

• Minimum 2 years of customer service experience in a office/retail setting will be preferred
• Technology savvy, able to type and respond to chat enquiries
• Educational Requirements: Diploma and above is preferred but not required

What’s in it for you?

Competitive allowance and benefits e.g. Laundry Discounts, Birthday Vouchers

14 Days Annual Leave

Working Hours

5.5 Working Days Per week

Mondays - Friday: 8am to 5pm

Saturdays: 8am to 12pm

Work Location: Toa Payoh Industrial Park

Cognizant is looking for a seasoned sales & account management individual as our Client Relationship Manager (CRM), BFS to manage, retain and develop the accounts / portfolio in Singapore market while continuing to focus on growth.

As a Client Relationship Manager, you will be key contributors to growing business and managing customers of Cognizant IT and Consulting Business. You will support the Client Partners and act as business owners for assigned accounts, managing the day-to-day activities and P&L of these accounts. You will proactively identify new and expansion opportunities on accounts and plan for and close the extension of existing agreements.

You will work with delivery teams to maximize renewal business, optimizing the resource mix and navigating scope changes to ensure client expectations are met. You will work towards establishing a positive client experience through delivery excellence. This role is a highly visible role, providing challenging opportunity and will require high amount of commitment, business acumen, leadership qualities and motivated attitude to perform well.

Role Responsibilities

• Serve as the primary management contact and client liaison and develop ‘Trusted Advisor’ relationships with CxOs and other key stakeholders
• Responsible for managing the P&L of portfolio, business planning / budgeting
• Drive account mining/ penetration strategies and actively manage pipeline for growth and development of the account / portfolio
• Negotiate commercial terms of engagement
• Manage client expectations, provide updates to the senior management, and participate in steering review meetings
• Identify strategic initiatives that help clients’ business achieve their goals and drive transformational programs
• Work with the delivery team and third-party vendors to ensure that project risks are minimized and project goals are met
• Provide thought leadership and innovation in managing strategic customers.

Experience & Skills

• Experience in account management, domain consulting, business development activities in IT service industry with proven track record in managing global and local clients
• Seasoned business development professional with excellent track record in managing, retaining and developing business
• Strong knowledge of Singapore market across technology and business segments and industries
• Having experience in local BFS sectors will be a beneficial asset.
• Experience and knowledge in latest digital innovations and experience in selling transformation solutions
• Experience in an onsite / offshore model
• Strategic thinking, confident and the ability to plan ahead and stay the course
• Proven track record of improving business performance and winning deals
• Experience navigating in a large organization and working in a multi-dimensional matrix
• Ability to work with multi-cultural and geographically distributed teams. Should be a team person and able to lead different teams to a common goal
• Strong negotiation, communication and facilitation skills

About Cognizant

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

· Discuss and identify clients’ communications needs

· Work closely with the wider consortium to deliver 360 solutions

· Identify client growth opportunities

· Help ensure campaigns reach their performance goals

· Negotiating with clients, solving any problems and making sure deadlines are met.

· Day-to-day activities will change constantly to meet business growth

· Keenly monitor campaigns with the aim to optimise results

· Maintain accurate records of budgets, contact reports, campaign reports, etc.

· Customise new business proposals that are meaningful and compelling

· AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

· Fresh graduates or 1-2 years’ experience in an advertising agency or related field

· Candidates with more experience will be considered for the Senior Account Executive or Assistant Manager role

· Possess strong project management skills

· Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately

· Understanding of branding and communications preferred

· Microsoft Office proficiency

· Be energetic and passionate with a can-do spirit

Job Summary

The mission of Pacific Reseller Operations is to be the voice of Reseller Channel within Operations to ensure our products are in the right places at the right time, supporting Sales and our Partners to achieve Apple’s financial goals. We are focused on managing our supply chain as efficiently as possible, in order to maximise sell through while aiming for a frictionless Channel fulfilment experience for our partners. Within the Reseller Operations team, the Channel Fulfilment Analyst is responsible for ensuring orders and returns are managed, executed and delivered on time and applying analytics and insights to streamline or automate fulfilment processes in support of Apple’s Weekly Channel Fulfilment to Resellers.

Description

• Independently process Order and/or Returns Management activities and manage Reseller inquiries (Order Cancellations, Repricing, Returns & Delivery Escalations) in accordance to Standard Operating Procedures (SOP), Target Service Levels (SLA) and SOX requirements
• Define and lead the rollout of New Product Introduction Order Management Activities such as System Configurations and Order Transition Plans when required
• Champion and continuously improve Channel Fulfilment, Order and/or Returns Management processes or Standard Operating Procedures (SOP) for sub-regions and/or lines of businesses
• Responsible for driving key fulfilment, cost, work driver and service level metrics (KPIs) by identifying and root causing issues, developing scalable preventive solutions and leading its rollout
• Participate and/or represent Regional/Global Capital Improvement Projects including Business Requirements Definition and User Acceptance Testing (UAT)
• Coach and train Channel Fulfilment Analysts on Fulfilment, Order and/or Returns Processes

Key Qualifications

• 4 years of experience in an Operations role such as Operations Management, Industrial Engineering, Returns & Delivery Management and/or Logistics. Experience in Order or Returns Management is preferred
• Strong verbal and written communicator with the ability to articulate complex issues, findings or analysis to senior management in a clear and concise manner
• Demonstrate attention to details, capability to manage and prioritise competing tasks and ability to deliver quality results under compressed timelines
• Proven analytical problem solver with ability to root cause complex issues using analytics to resolve and design short term remediation and/or long term improvement initiatives within and across functional departments
• Strong relationship management and interpersonal skills with the ability to build new and strengthen existing relationships with cross functional stakeholders and senior management
• Experience in customs and/or regulations within Asian countries is an added advantage
• Knowledge/experience of working on SAP is an added advantage
• Proven expertise with data analytics and visualisation tools such as Excel, Tableau, Macros etc

Education & Experience

Bachelor’s Degree in fields such as Engineering, Statistics, Mathematics, Operations, Business Management or Finance is preferred.

Additional Requirements

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The person shall provide administrative, operational and liaison support to ensure effective development and administration of the:
• MOH-NUS Fellowship Programme, and
• collaborative working model with the health professional bodies to support the coming mandatory CPE requirement in ethics and professionalism and its learning activities

This person will also assist in managing the grant that supports this project and provide adhoc administrative support on other CENTRES deliverables. A sliver of the administrative work will be department related.

The position is for one year, with the possibility of annual renewal for up to two more years if performance is satisfactory.

Responsibilities include:

1. Coordinates and provides administrative support for all aspects of our Fellowship Programmes. This work includes (not an exhaustive list):
a. Manage the recruitment portfolio for the Fellowship Programme including but not limited to developing recruitment strategies, communicating with candidates and partners, planning, and implementing information sessions, and working closely with senior staff on identifying future partnerships.
b. Support the pre- and post-selection for fellow recruitment, including producing promotional materials, drafting instructions and correspondences, scheduling meetings, communicating with selection panel, and making logistics arrangement.
c. Works closely with the Director to manage of external contacts' databases and distribute information through mailers and other means of distribution including compiling and analysing scores and reporting the shortlist results.
d. Ensures that goals and objectives specified for the programme are accomplished in accordance within priorities, time and funding limitations, or other specifications.

2. Coordinates and provides administrative support for all aspects of developing the collaborative working model with the health professional bodies to support the coming mandatory CPE requirement in ethics and professionalism and its learning activities. The work includes (not an exhaustive list):
a. Coordinates and liaises with the Healthcare Ethics Capability Committee (HECC) representatives to schedule meetings, book venues, book catering, and conduct consultation meetings and negotiations with stakeholders.
b. Drafts the minutes of meetings, circulates them to the various stakeholders for feedback and finalises the minutes with guidance from the Deputy Director.
c. Coordinates and provides administrative support to the Deputy Director in preparing the proposal.
d. Coordinates and provides administrative support to the Deputy Director to manage the continuation and transition of existing HECC-endorsed CBmE training programmes in ethics and professionalism to be aligned with the future programmes. This work also includes collecting, analysing and maintaining comprehensive records of our programmatic activities for reporting.
3. Processes payments and prepares comprehensive and accurate quarterly financial and administrative reports, including understanding the terms of grants for expenditure deviation.
4. Assists in drafting and updating standard operating procedures to enable the smooth conduct of our programmes and the efficient management of our financial accounts.
5. Perform other related duties incidental to this job description.

Qualifications

• A degree in any discipline, with at least 3 years working experience.
• Experience in budgeting and grant management principles preferred.
• Experience in running educational courses preferred.

Desired Traits

• Ability to work effectively on own initiative.
• Thrives in an evolving and fast-paced environment.
• Anticipates issues and problems and raises those to senior management.
• Excellent attention to detail.
• Excellent problem-solving skills.

salon managers are responsible for the successful operations of beauty and spa salons. Responsible for both profit and customer satisfaction, salon managers lead their teams of salon staff to provide excellent services, maximize profit and follow all health and safety regulations. As a salon manager, you will be in charge of hiring, training and dismissing staff members and managing the salon's day-to-day activities. Salon managers are often promoted or hired from other salons, where they previously gained experience in salon specialty services. With enough experience, salon managers may eventually become salon owners.

To become a salon manager, you generally need to hold licensure in cosmetology and years of experience offering services to customers. Excellent communication skills are a must for salon managers, so you must enjoy talking to people, be able to communicate with your team and have basic math skills to manage business profits and expenses.

Overview

To support investigators in conducting clinical research according to study protocol, Singapore Guideline for Good Clinical Practice (SGGCP) and other applicable regulatory and ethical requirements and hospital policies.

Job Responsibilities

Research projects administration - Process and manage qualitative and quantitative study data, including the followings:

• Plan, organise and co-ordinate study activities workflow, including participant recruitment and coordination of study teams via regular meetings
• Help PIs devise a data management plan for both qualitative and quantitative studies
• Be able to help with data collection with patients, including the administration of survey and the conduction of qualitative interviews
• Handle data entry (including transcription for qualitative studies) and validation of study data, e.g., ensure that data is correctly recorded.
• Maintain records and manage e-filing system for documents related to specific research projects.
• Process collected data for analysis purposes, including the maintenance and handling of data employing Excel and basic functions of SPSS
• Help conduct literature searches; perform article srcreening for systematic reviews.
• Liaise with stakeholders from other areas (e.g., finance) and coordinate related logistics. Ensure timeliness in making payments to patients/volunteers.
• Track utilisation of budget. Document and tabulate financial payments received and / or made to support the study; assist with procurement;
• Maintain Investigator Site File and ensure that all study documents are complete and up to date.
• During meetings, collate agendas, prepare materials, record minutes and track progress of follow up items.
• Prepare regular reports to HOD and research unit on progress of projects; track achievements and contribute towards preparing regular progress reports to NMRC.

Patient/Research Subject/Healthy Volunteers Management

• Assist investigators in the screening and recruitment of potential research subjects/patients/healthy volunteers as according to trial protocol.
• Communicate to patients and volunteers on project demands and obtain informed consent.
• Maintain and update screening log & enrollment logs.
• Schedule appointments for patients/subjects.
• Ensure patients’/subject’s compliance to trial medication (if any).
• Perform venepuncture and cannulation as required according to trial protocol if any. Ensure compliance to safety procedures when performing such procedures.

Ensure projects’ compliance

• Maintain database of patients’/subjects’ data and ensure compliance with confidentiality and PDPA requirements.
• Ensure compliance with the SGGCP and other applicable regulatory and ethical requirements and restructured / polyclinics’ policies if applicable.
• Assist investigators in applying for ethics review and to the Health Sciences Authority (HSA) for clinical trial certificates (if required)

Job Requirements

• Bachelor’s degree in health sciences or nursing
• Preferably with 2 to 4 years of relevant experience in recruiting patients for research projects in a healthcare institution.
• Possess strong interpersonal skills.
• Preferably have some experience in conducting focus-group interviews
• Excellent team player with ability to work independently and proactively.
• Meticulous with an eye for detail.
• Resourceful with a creative ability to make things happen.
• Proficient with Outlook, Microsoft Word, PowerPoint and Excel

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The duties and responsibilities of the incumbent, in the Department of Pharmacy and Pharmaceutical Sciences, include but are not limited to the following -

• Perform pre-class procurement of practical reagents and consumables for practical classes or workshops.
• Perform pre-class setup of apparatus, reagents and materials for pharmaceutical biology or chemistry, MSc (Pharmaceutical Science & Technology) practical classes.
• Provide in-class operational support and facilitate the conduct of selected undergraduate/postgraduate practical classes and objective structured clinical examinations.
• Review, collate and track the annual budget for selected undergraduate/postgraduate teaching modules.
• Involved in the daily operations, maintenance and upkeep of the laboratories and teaching facilities.
• Ensure safety of teaching facilities through regular checks and audits.
• Handle procurement matters for research laboratories.
• Involved in the operation, maintenance, and training of selected equipment housed in the department.
• Prepare documents for safety audits and assist in the update of safety documents.
• Serve as the point of contact for safety communication to students and departmental staff.
• Assist in the implementation of Safety and Health Programmes.
• Serve as fire safety warden or first aider for the department.
• Perform any other related and ad-hoc duties as required.

Qualifications

• Minimum diploma in Biomedical Sciences, Life Sciences, Biotechnology, Chemistry or related Science disciplines.
• Experience in pre-class preparation and running of science laboratory classes, especially biology laboratory classes, will be an advantage. Those who do not have experience but who are highly motivated and committed are also encouraged to apply.
• Good knowledge of laboratory practices.
• Experience in molecular biology or analytical methods is highly desired.
• Able to learn quickly on the job with the ability to multi-task and work in a fast-paced environment.
• Able to work independently and as a team.
• Proficient in Microsoft Office, e.g. Microsoft Office Word, Excel & PowerPoint.
• Excellent communication skills with good command of spoken and written English.
• Independent, committed, self-motivated, hardworking, resourceful with good organization, time management, analytical skills and desire to learn new skills as well as take on new responsibilities.