CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Customer Success Manager.

The Customer Success Manager plays a critical part in CloudGo’s professional services, by managing the relationships we have with our customers to ensure we continue to deliver successful outcomes and retain them as a customer. The role of the Customer Success Manager includes customer support, managing delivery in some cases and to drive growth in their accounts.

You are responsible for managing and improving the customer lifecycle, identifying engagement strategies, unlocking new sales opportunities and preventing churn.

You will have a passion for customer satisfaction and helping businesses be successful through the use of ServiceNow; be self-motivated, building trust, solving problems and delivering exceptional customer outcomes across multiple customer stakeholders. You will know how to form long lasting trusted relationships at all levels, by listening and understanding our customers' goals, be the primary contact for services, handling issues and escalating as appropriate. You will frequently engage with both business and project teams to help guide the customer in their journey beyond project deployment to drive adoption and further recommendations. You will have excellent verbal and written communication skills and demonstrated abilities. Customer satisfaction is key to CloudGo’s success, there will be times where you will need to deliver more to maintain our excellent customer satisfaction rating.

We Hire For Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.Other companies give you a job. We give you an opportunity.
CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

Key Responsibilities

• You will own the customer experience and have overall oversight of the account, leading the relationship with key account stakeholders.
• A primary escalation point for both customer and internal facing escalations
• Identify customer needs and goals following on from project feedback
• Able to deliver high level demos of ServiceNow to show where value can be added
• Understand customers goals and recommend the best solution/s based on their specific need/s.
• Facilitate Quarterly Business Reviews (QBR) with Managed Services Customers
• Responsible for customers quarterly ‘Pulse’ survey delivery and monthly reporting
• Reports internally (to CloudGo) on how the customer relationship and associated work is progressing
• Reports externally (to the Customer) on CloudGo performance and provides recommendations and opportunities to improve their return on investment
• Responsible for Non-Technical Managed Services communications to the customer
• Understand the progress and status of each customer interaction with regular communications
• Support customers and answer or arrange for answers to queries and to solve problems
• Develop relationships with key people to ensure they have a great experience with ServiceNow and CloudGo - involving others as needed.
• Listen to both the market and customers to understand the problems they are facing and being able to proactively address potential concerns before they become issues
• You will monitor, measure and understand customer health and identify opportunities to retain and grow customer usage
• Grow usage of ServiceNow or introduce new applications within ServiceNow by guiding the customers to use the product in the right way and identifying gaps and opportunities to reintroduce sales team as required
• Collaborate with sales and project development teams
• Invest time in understanding ServiceNow and ongoing upgrades and enhancements by practising continuous learning and training utilising CloudGo’s ServiceNow training platform
• An engagement expert also providing support in Pre-Sales activities such as questionnaires and Pre-Sales meetings

Requirements

• Ability to engage and communicate effectively with all levels of customer and internal teams
• Have excellent communication and writing skills, and a great team attitude.
• Be empathetic, collaborative and have technical aptitude
• Love optimisation and be a problem solver, curious to understand the why
• Detail oriented
• Presents ideas convincingly to achieve specific outcomes
• Demonstrates skills in building consensus and resolving conflict
• Produces clear customer and internal reports selecting most appropriate style for audience
• Seeks support from peers where appropriate
• Embracing different cultural perspectives, thought diversity and cultivating workplace equality
• Championing processes and continual improvement of our ways of working
• Ability to influence key decision makers while also being the voice of the customer
• 3+ years’ experience and evidence showing skills and ability in customer success and satisfaction
• Have the ability to work with a high degree of autonomy
• Basic ServiceNow knowledge
• Creative thinking and the ability to think outside the box
• Loving what you do

Professional qualifications and education requirements

The following is preferred but not a pre-requisite for this position

• ServiceNow Fundamentals
• Training in Building Relationships, Influencing and Negotiation
• ITIL Foundations

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Customer Success Manager in Singapore (cloudgoservices.com)

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Description
Responsible for marketing activities of Content Distribution department including trade events, marketing collaterals and digital marketing.

Events Management:

• Provide assistance in the process of identifying key local / overseas content markets for branded booths to promote latest programme offerings, as well as assist in the identifying of relevant programmes to promote in each market.
• To manage/produce marketing collaterals required for branded booth according to trade market requirements.
• Coordinate with external vendor for set up and to ensure smooth delivery of booth at each content market.

Marketing Collaterals:

• Collate marketing information for programmes by working with the relevant production teams and external stakeholders for material required for programme sales (may be required to do translation work, ability to translate from Chinese to English and vice versa will be an added advantage).
• To plan and manage marketing collateral production such as programme posters and brochures (both hard and digital copies).

Digital Marketing Content website / EDMs:

• Responsible for managing and updating the departments content website, including updating of programme info and video files.
• Required to work closely with the digital team to improve or problem-solve website when issues occur.
• Plan EDMs and other digital communication tools to promote Mediacorp content in region-specific campaigns.

• A degree in Marketing, Business or a relevant discipline.
• 2 to 4 years of related experience in Marketing.

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Nets Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Serve as the single-point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Identify and maintain customer reference ability within the assigned account list.
• Prepare reports on account status, including Accounts Receivable and Contract expiry dates.
• Assist with challenging client requests or issue escalations as needed.
• Schedule one-on-one session with BRM staff per week to help/guide them in achieving their performance plan goals.
• Provide weekly and monthly reports to the Management regarding Sales Revenue Performance, Contracts Renewals and A/R Aging.

• Diploma / Degree in relevant discipline.
• Minimum 6 years of working experience.
• Proficient in all Microsoft applications.
• Excellent interpersonal and communication skills.
• A good team player and leader
• Maintain a positive attitude focused on customer satisfaction.
• Working location: 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

A Day in the Life

• Meet given sales target
• Establish good working relations with new and existing clients for potential businesses
• Manage client’s expectations on project, event or exhibition requirements
• Generate sales leads and businesses (with cues from marketing or external)
• Develop potential sales leads
• Visit sites to service clients to obtain feedback on project quality and solicit new clients
• Attend networking sessions to solicit for new businesses
• Liaise with clients on project details, design concepts and requirements for exhibitions and events
• Brief Designers on specifications and concepts of project.
• Work with designers on concept requirements and designs based on clients requirements
• Budgeting and cost management for submission and client's review
• Prepare tender documents
• Work with operations to deliver projects based on clients requirements
• Responsible for operations execution of projects based on clients’ requirements
• Assist Operations to resolve operational issues related to projects
• Manage and ensure all administrative requirements of the projects are completed on time
• Any other ad-hoc matters that is required for the team

What we are looking for

• Minimum Degree/Diploma preferably in events/hospitality/construction management
• 2-3 years’ experience in an exhibitions and events environmentt
• Possess technical knowledge in conceptual design drawing and floor plan
• Knowledge on furniture, material and finishing will be an added advantage
• Well versed with Microsoft Words/Excel/Project.
• Confident in managing a team to run an operation
• Pragmatic and precise in assigning task
• Good communications and interpersonal relation skill
• Meticulous and able to multitask

Role purpose

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Project Manager/Scrum Master.

The Project Manager/Scrum Master plays a critical part in CloudGo’s professional services, by Managing and leading our customer projects and agreements. The Project Manager/Scrum Master primary responsibility is leading customer projects managing deployments of ServiceNow solutions to various customers. You will have a passion for customer success and be self-motivated, building high performing teams and delivering exceptional customer outcomes across multiple customer stakeholders. You will know how to form long lasting trusted relationships with executive level stakeholders gaining their endorsement for high quality delivery on time and to the highest quality, be the primary customer contact for services, handling issues and escalating as appropriate. You will have excellent verbal and written communication skills and demonstrated abilities in building and motivating high performing successful project teams. Customer satisfaction is key to CloudGo’s success, there will be at times where you will need to deliver more to maintain our excellent customer satisfaction rating.

We Hire for Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.

Other companies give you a job. We give you opportunity.

CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

Key Responsibilities

· Accountable for management of overall project including scheduling, scope and budget

· Managing projects, sprints, updating details and providing regular reporting

· Facilitating key stakeholder meetings including regular steering committees with internal and customer teams, reporting on progress, issues, risks and contributing to issue resolution

· Manages stakeholder expectations, maintaining focus on overall deliverables agreeing and applying contractual terms of project

· Understands and engages expertise of others alongside own

· Working independently on projects

· Collaborating effectively with local and remote staff to drive successful outcomes on time and within budget providing support and mentorship

· Developing and maintaining strong customer relationships with key stakeholders including executive sponsor, program managers, business process owners and enterprise architects

· Responsible for ensuring the customer is fully informed and up to date on progress and concerns including risks, issues, scheduling, resourcing and change requests

· Responsible for delivering successful outcomes in customer projects, ensuring excellent reputation for delivery and securing customer satisfaction ratings of 5 out of 5

· Monitors and measures customer satisfaction

· Applies knowledge, tools and technical expertise to create value, ensuring it is tailored to the specific needs of the customer

· Manages customer projects effectively ensuring objectives, deadlines and budgets are met by team members under own control

· Competent use of project planning, tools, milestones appropriate for the size and scale of the project

· Demonstrates the ability to assess, form and allocate work streams, managing own time and that of others to meet deadlines

· Works with the customer to determine a handover process to ensure skills transfer, sustainability of results and knowledge capture as appropriate for project and customer.

· Proactively predicts and reviews any potential areas of deficit, addressing them before the project finishes

· Operates competently in all areas of project management and delivery

· Manages ‘medium risk’ projects (working with others for high risk)

· Identifies, quantifies and manages issues impacting on delivery of project

· Enhance & increase ServiceNow knowledge by practicing continuous learning, training and certifications utilising CloudGo’s ServiceNow training platform

· Working with our process owners to identify opportunities for improvement

· Shares knowledge and experiences with others

· Keeping abreast of new platform features and capabilities

· Identifying opportunities and influence customers to adopt CloudGo services

Basic requirements

· Presents ideas convincingly to achieve specific outcomes

· Demonstrates skills in building consensus and resolving conflict

· Applies techniques to achieve influence, impact and achieve specific outcomes

· Provides thoughts and ideas in a clear style using effective verbal and nonverbal communication techniques in formal and informal situations

· Uses presentation tools effectively to engage audience

· Produces clear customer and internal reports selecting most appropriate style for audience

· Seeks support from peers where appropriate

· Embracing different cultural perspectives, thought diversity and cultivating workplace equality

· Championing processes and continual improvement of our ways of working

· Experience showing successful delivery of multiple customer projects for 3+ years

· Basic ServiceNow knowledge

· Creative thinking and the ability to think outside the box

· Loving what you do

Professional qualifications and education requirements

The following is preferred but not a pre-requisite for this position

· ServiceNow Administration PPM Fundamentals

· Scrum Master Certification

· Project Management Certification eg Prince2, PMP, CPM

· ITIL Foundations

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Project Manager Scrum Master in Singapore (cloudgoservices.com)

• Working day: 5.5 days work week
• Working Hour: Monday to Friday (8.30am – 5pm) | Saturday (8.30am – 1pm)
• Salary range: $4,000 - $4,800 + AWS
• Location: Near to Napier Mrt

Responsibilities:

• General nursing duties – dispensing medications, basic blood taking skills, injection.
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Phlebotomy
• Manage the clinic and supervise junior employees.
• Inventory management / drug orders
• Other duties assigned by the doctor as required.

Requirements:

• Professional Certificate in Nitec/Diploma/Degree
• At least 2 years above experience in the related field
• SNB Registered

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Summary

You will report to Director, Real Estate Asset Management and supervise a team in managing a cluster of local and possibly regional assets. This will include developing strategies for revenue optimization, budget preparation and management, ongoing financial stewardship and reporting relating to arrears collection whilst monitoring property management.

You will also execute new lease agreements / renewals as well as ongoing tenant relationship management.

Responsibilities:

• Planning, formulating, and executing asset management strategies to optimize income and returns of the assigned properties.
• Responsible in the positioning of the assets as well as enhancement of cash flow and asset value.
• Prepare and manage annual budgets and reports which covers the financial performance of the asset, leasing status and rental collection.
• Assist Investment Management team (where required) during due diligence processes, exchange and/or settlement of potential Acquisitions or Disposals.
• Work closely with the Property Mangers in the daily operational matters to ensure the assets are properly maintained, managed, and complied with relevant regulations.
• Build strong relationship with customers and coordinate with external parties such as government authorities and brokers.
• Establish, maintain, and strengthen business relationship with tenants and in turn develop deeper understanding of tenants’ needs, future plans and internal decision-making process regarding tenants’ space requirements.
• Assist in financial modelling of the properties in both Cougar and Excel or whatever system applicable.
• Assist in all ESG initiatives, activities, and project implementation.
• Review monthly variance reports to ensure adherence to budget.
• Assist in the value creation of the assets to enhance operational efficiencies and to maximize the value by initiating development and/or asset enhancement initiatives.
• Work with Marketing Department to formulate and implement effective marketing strategies to maximize rental and occupancy for the assigned assets.
• Work with Marketing and Operations Departments to source and manage leasing pipeline and to improve current conversion of leads to deals. This entails liaising with real estate professionals, local press, media and network with all other appropriate channels and authorities.
• Conduct market research to understand industry needs and maintain up to date market benchmarks of rental and occupancy, which will form part of the Annual Assets Marketing Plan to be reviewed on a half yearly basis.
• Secure new tenants by identifying and showing prospective tenants’ available spaces at the approved rental rates and terms to the interests of the Company.
• Discuss renewals and expansion plans with existing tenants to retain occupancy with positive rental reversions.
• Assist in preparation of feasibility studies, negotiation with prospects on commercial term and preparation of necessary agreements.
• Any ad-hoc tasks that may be assigned from time to time.

Requirements:

• A Degree preferably in Real Estate, Business, or related discipline.
• At least 5 years of relevant experience with industrial properties complemented by appropriate familiarity with JTC rules/regulations.
• Occasional regional travel to inspect, implement improvement plans, supervise ad-hoc projects.
• Strong communication and interpersonal skills to effectively engage both internal and external stakeholders.
• Adaptable, able to multi-task and work well independently and in a team.
• Strong leadership, team management, and team-building skills.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23992

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

Responsibilities

· Perform market research and analysis, including competitor analyses, sales forecasts, and monitoring new market trends, to support proposed marketing programs and new product introductions.

· Take responsibility for presales activities and post-sales support, ensuring a high level of customer satisfaction in the region. Negotiate Commercial related topics with key customers / partners.

· Visit customers to perform technical qualification of potential projects and update potential sales opportunities with the global sales team.

· Organize and Coordinate trainings for customers and regional partners.

· Stay informed about new product launches and acquire technical knowledge about them.

· Prepare and propose technical slides, demo kits, and other materials as required by market conditions.

· Take responsibility for loan/sample requests and work with the sales team to ensure maximum results.

· Develop product go-to-market programs to achieve overall revenue targets and market share goals.

· Support RMA (Return Merchandise Authorization) issues to ensure customer satisfaction.

· Provide weekly updates to the supervisor.

· Perform any other duties assigned by the supervisor from time to time.

Requirements

· At least 5-8 years relevant experience

· Knowledge of marketing management, product planning, and sales forecast principles, methods, and practices.

· Proven analytical capabilities for competitive assessment, market research, and strategic planning.

· Experience in Process Safety Applications will be an added advantage.

· Familiarity with and a preference for working in an SME-type structure.

· Occasional travel in the region is required.

To apply, please visit to www.gmprecruit.com and search for Job Code: 23994.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

Job Description:

• Daily preparation and production of breads and pastries by following standards SOPs.
• Checking and packing of bread items for delivery.
• Maintain cleanliness of workstation at all times.
• Responsible for the consistency and presentation of the products.
• Ensure that all food items are prepared in accordance with SFA/NEA guidelines.
• Assist in maintaining accurate inventory levels of ingredients and supplies.
• Notify the Head Baker of any low stock or replenishment needs.
• Follow established recipes and procedures for consistent product quality.
• Collaborate with the Head Baker on new recipe development and improvements.

Requirement:

• Formal culinary or baking education is a plus.
• 5-8 Years of Proven experience in a bakery or culinary setting.
• Knowledge of food safety and sanitation regulations.
• Strong attention to detail and precision in baking techniques.
• Ability to work in a fast-paced environment and meet production deadlines.
• Excellent communication and teamwork skills.
• Flexibility to work early mornings, evenings, weekends, and holidays.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

ABOUT US

Ladon Capital is a boutique investment advisory firm, working alongside a Singapore registered fund management company, to provide practical and tailored investment solutions to our clients.

We are a rapidly growing and dedicated team providing our clients , including high-net worth individuals, corporates, and institutions, with top-tier financial solutions. We are committed to excellence, innovation, and integrity in all our operations.

Ladon Capital is currently expanding it’s Singaporean operations and seeking an entrepreneurial, outgoing and resourceful Business Development Director / Manager to join our team. The Business Development Director / Manager will play a vital role to expand the fund management business of Ladon.

KEY RESPONSIBILITIES

1) Business Development:

- Possess solid business development skills and investors network (high net worth accredited investors, family offices or institutional investors) with AUM of at least SGD30mio in the first year.

2) Client Service:

- Acts as the main point of contact for fund management product investors and provide a high level of consultative client service.

- Builds and deepens client relationship by proactively monitoring client’s portfolio.

3) Compliance:

- Ensures all documentation is up to date, complete and in compliance with all policies, regulations, laws and procedures.

- Assist in monitoring and ensuring compliance with regulatory requirements and fund policies.

4) Ad Hoc Projects:

- Participate in special projects and initiatives as needed to support the broader objectives of the firm.

- Performs other duties as assigned.

QUALIFICATIONS / REQUIREMENTS

• Bachelor's degree in finance, accounting, or a related field.
• Requires mastery level knowledge of job area typically obtained through advanced education combined with experience.
• Requires 5-10 years minimum prior relevant experience.
• Good knowledge of investment products and services for the high net worth / family offices and institutional market.
• Excellent communication, presentation, and interpersonal skills with the ability to speak, read and write Chinese preferred
• Ability to work effectively in a team-oriented environment.
• A commitment to upholding the highest ethical and professional standards.

BENEFITS

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package
• Opportunities for professional development and career advancement.
• A collaborative and supportive work environment

Dawn Medical Technologies was established with a clear mission – to advance healthcare in emerging markets by creating greater access and affordability to healthcare solutions. With a seasoned leadership team, we combine deep domain expertise with strong networks to facilitate market access.

Headquartered in Singapore, Dawn Medical Technologies aims to establish solid partnerships across geographies, and to build a comprehensive portfolio of healthcare solutions that will ultimately benefit the wider community and underserved patients in Southeast Asia and beyond.

Reporting to the CEO, you will be responsible for the full spectrum of HR functions, including recruitment, employee relations, performance management, training and development and compensation and benefits.

Key Responsibilities:

• Develop and implement HR policies and procedures to ensure compliance with labour laws and regulations
• Provide guidance to employees and managers on HR-related matters, such as performance management, employee relations, and career development
• Administer employee benefits programmes, including health insurance, retirement plans, and leave policies
• Maintain accurate HR records and prepare reports on HR metrics, such as headcount, turnover, and training hours
• Stay updated on HR best practices and industry trends to continuously improve HR processes and programmes
• Coordinate and deliver training programs to enhance employees' skills and competencies
• Manage end-to-end recruitment activities, including job postings, resume screening, interviewing, and onboarding of new hires

To succeed in this HR Manager/Associate Manager role, you must be highly experienced in end to end HR related matters and detail oriented.

Key Requirements:

• Bachelor's degree in HR Management, Business Administration, or a related field
• At least five years of HR experience, preferably as a Regional HR Generalist
• Strong knowledge of labour laws and regulations
• Excellent interpersonal and communication skill
• Ability to handle confidential information with integrity and discretion
• Proven ability to build relationships and work effectively with employees at all levels
• Proficiency in HRIS and other HR software applications
• Knowledgeable in local HR policies, compensation and benefits programmes
• Finance experience supporting the invoicing and purchase order and purchase requisition documentation

About the job

A key member as part of the Brand & Digital Marketing team, this role will act as the digital marketing lead for the university. At both the strategic and operational level, the lead will build and champion our digital marketing efforts across various digital platforms, including monitoring trends and insights that will elevate our digital growth strategy, support the SUSS brand impact, student experience and marketing campaign effectiveness.

Key Responsibilities:

Website, Social Channels and Employee Portal

• Lead and manage key digital properties such as SUSS website, employee portal and social media channels that support the University marketing campaign needs, brand building imperatives and achieve positive user experiences.
• Strengthen and drive the smooth operations of the SUSS website and employee portal working closely with internal resources (IT), external vendors and content owners in order to achieve high operational readiness in support of key campaign launches.
• Responsible for the design and implementation of high impact integrated content marketing and social media strategies for the website and social media channels, in collaboration with key internal stakeholders (Brand, Student Admissions, Alumni Relations, key faculty and Schools), with well-defined objectives, metrics and analytics.
• Measure and report performance of all digital assets and campaigns and assesses against goals (ROI and KPIs).
• Collaborate with internal teams to create landing pages and optimise overall user experience.

Digital Campaigns

• Collaborate with Brand/Campaign Managers and other content owners in tactical and strategic thought leadership campaigns.
• Manage and cascade regular campaign and digital performance reports to leadership using digital tools such as Digimind/Meltwater, Google Analytics and other new tools.
• Plan and execute all web, SEO/SEM, database marketing, email, social media, and brand campaigns.
• Contribute to marketing effectiveness by identifying short-term and long-range issues that must be addressed.

Digital Best Practices and Leadership

• Coach junior digital specialists and vendors to deliver outstanding work that is innovative, on-time and on budget.
• Manage digital marketing annual budget and participate in new strategic initiatives in support of the University’s strategic growth plans. Identify trends and insights, and optimise spend and performance based on the insights.
• Sharpen and refine digital marketing strategies in response to economic indicators, changes in supply and demand, evolving customer needs and higher education business conditions.
• Act as the digital evangelist and champion and build a strong community of digitally ready content providers across the university through regular user training, skills upgrading and best practice sharing.
• Brainstorm new and creative growth strategies through digital marketing and plans, execute and measure experiments and conversion tests.
• Utilise strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.

Job Requirements:

• Minimum 10 - 12 years’ experience in a digital communications and marketing role in large enterprises or agency environment, at least 5 years in hands-on digital marketing roles.
• University degree in business, marketing or related, blended with skills in IT/project management.
• Digital skills must include:
• Demonstrated experience and success in leading and managing corporate websites marketing strategies, employee portals and local/regional social media strategies.
• Knowledge and familiarity with content management systems (ie Sitefinity, Sharepoint or similar).
• Proven experience and affinity with Martech and how it can be effectively developed and deployed to meet the University’s needs.
• Basic knowledge of HTML and how the web works.
• A passion and appreciation for digital and social media and how it impacts the way we communicate and online brand building.
• Knowledge of social media landscape in Singapore, Asia and China. Experience with managing WeChat and other social media platforms in China.
• Hands on knowledge of SEO, SEM and all key digital tools and metrics such as PPC, CPC, email marketing, social media monitoring and web analytics.-Able to edit short articles for websites and blogs.
• Previous experience in collaborating with broad group of internal and external stakeholders in large organisations.
• Demonstrated experience in managing complex projects with sometimes challenging timelines.
• Actively engaged and savvy in social media and well connected with digital market trends, best practices and digital marketing agencies.
• Demonstrated ability to coach and mentor teams in the digital marketing space and have demonstrated success as a digital influencer in his/her professional career.
• Fluent written and spoken English skills
• Strong communication and interpersonal skills.

About the company:
A prominent worldwide supplier of hardware and software solutions catering to the manufacture of semiconductors and electronics.

Position Summary:
Leads the Contract Manufacturing Department. Take-charge in strategic sourcing and development. Oversees end to end contract manufacturing collaborations (Delivery of strategic commitments - on quality, cost and all factors). Partnerships with stakeholders to escalate risks and run operations smoothly.

Key responsibilities:
Managing relationship with suppliers
Source, identify, evaluate and select the Contract manufacturers based on objectives
Contract negotiations
Production and capacity planning (Production schedules, S&OP) to meet delivery requirements.

Planning for provisions in CM capacity surge

Create stringent plan with QA to ensure safety & quality assurance
Implement KPIs and metric to assess the performances
Project management, - identify and escalate business critical risks
Participates in annual business planning process and budgets

Requirements:
Minimum Degree
Minimum 10 years of experience in MANUFACTURING (ops,planning, technology, quality) AND commercial/business.
Relevant experience in External/Contract manu, supply chain processes and quality management.

Relevant experience in capital equipment contract manufacturing, dealing with contract/project mgmt, operation/delivery.

Excellent project management skills with the ability to manage multiple projects simultaneously..
Open to travel overseas as needed

If you are interested in the position , kindly send your CVs in to gracelyn.teo(@)randstad.com.sg or +65 98254517

Please include your availability, expected salary and reason for leaving current job. We regret that only shortlisted candidates will be contacted
(EA: 94C3609/ R21101213 )

CloudGo is a consulting company that delivers digital workflows that matter. We are one of ServiceNow’s largest and fastest growing Elite services partners in the APAC region, and due to our rapid growth, we need a great sales leader to join us as an Enterprise Business Development Manager.

This is a full-time role, based in Singapore but selling to Telco and Commercial customers across South East Asia. A history of successfully selling services for SaaS platforms is essential, while a background in or understanding of ServiceNow will be an advantage, as that will be your responsibility here: working closely with ServiceNow to sell licenses and services to new and existing customers. Your role is the trusted advisor for customers to gain the most business value from the ServiceNow platform.

While you will have some initial accounts to manage in your territory, initially most of your work will be territory development: from territory sales strategy, to prospect qualification, to overachieving budget. You will work closely with sales leadership and the presales team to introduce CloudGo to existing ServiceNow customers and building relationships with ServiceNow and other key partners. A key target in the first year will be net new logos, and over time the role will transition to more account management.

We deliver true enterprise value, so while you are probably most comfortable calling on IT, you will need to rapidly become comfortable calling on a range of senior stakeholders, especially finance, HR and customer service. Skills selling services for ERP systems like SAP, or selling industry specific solutions for Telco and Commercial would therefore transfer well. You have a solution selling or customer-centric selling background, with excellent written and verbal communication and influence skills, a history or exceeding sales targets, and a hunger to grow. You will be given direction on where you are going, not an exact map and micro-directions on how to get there so you need to be comfortable with being a self-starter.

CloudGo hires for culture first – our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market, with uncapped overachievement potential. You will be reporting to our group head of sales, so if you think this sounds like somewhere you want to grow, then come and talk to us.

Your responsibilities will include:

• To meet or exceed sales targets on a quarterly basis

• To meet or exceed individual KPI’s based on outbound call volume, lead generation targets and opportunity conversion targets.

• Actively promote CloudGo’s ServiceNow solutions products and services to prospects, customers and partners via a range of channels.

• Follow up on leads generated from relationships, partnerships, trade shows, webinars, executive luncheons, website, email or other sources.

• Build and develop customer relationships.

• Handle entire sales and inside sales process from lead generation to presentation to proposal to close, with support and coaching from your manager and the presales team

• Develop and maintain in-depth knowledge of products and services, industry trends, and competition

• Maintain current and accurate account and contact information, as well as lead and opportunity status and activity in our CRM

• Must have experience in selling services for SaaS software preferably with Telco or Commercial industry experience.

Your skills and competencies need to include:

• Minimum 4 years field sales or inside sales experience preferably in services for software or technology, focused on commercial and enterprise business

• A solid understanding of SaaS concepts and be comfortable discussing the business outcomes of technology with customers

• Demonstrate effectiveness through weekly reports to track performance and results

• Be able to operate successfully in a rapidly changing, ambiguous and less defined environment.

• Outstanding time management and organizational skills.

• Demonstrated ability to be proactive and take the initiative to get things done

• Ability to manage multiple tasks at once (flexible and self-sufficient)

• Positive attitude, wiling to learn, self-motivated and persistent

• Must have experience in selling services for SaaS software preferably with Telco or Commercial industry experience.

• Selling into Telco and/or Govt experience preferred

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Enterprise Business Development Manager in Singapore (cloudgoservices.com)

Company overview:

Oo La Lab, a renowned brand in the beauty, perfume, and cosmetics industry is expanding

its horizons with a new location in the vibrant Chinatown area. We are seeking a dynamic

and experienced Sales Manager/Hostess to join our passionate team and contribute to the

success of our signature workshop experiences.

Responsibilities:

▪ Demonstrate excellent sales ability to promote our products and elevate the overall event

and workshop experience.

▪ Act as a strong hostess, ensuring a welcoming and memorable experience for tourists and

visitors.

▪ Proactively canvas new business opportunities to drive growth.

▪ Generate direct sales from cold calling, follow ups and face-to-face meetings.

▪ Collaborate with clients to create customized event and workshop solutions that align with

their goals.

▪ Support our marketing campaigns to promote the event venue and attract potential clients.

▪ Work closely with the operations team to ensure successful execution of events.

▪ Ensure that client requirements and expectations are met throughout the event planning

process.

Requirements:

▪ Proven experience in sales management and hosting roles

▪ Comfortable presenting to groups and sharing knowledge about our products and brand

▪ Maintain a well-presented and well-spoken demeanor to represent the brand professionally

▪ Experience canvassing new business opportunities

▪ Team player with excellent communication, interpersonal and customer service skills

▪ Solution-driven with the ability to work independently.

▪ Strong time management skills to handle multiple tasks effectively.

▪ Ability to work proactively and be a self-starter in a dynamic environment.

▪ Fluency in Mandarin is essential for effective communication with our diverse customer base

▪ Passion or knowledge of the beauty, perfume, and cosmetics industry is a plus

Remuneration:

▪ A competitive salary plus commission and bonus

Brief description of the Restaurant

Le Quinze Vins (LQV) is a family business specialising in the French Food Industry (Wine, Cheese, Meat,　Bakery, Pastry and Groceries). Its know-how is to select directly from French producers high quality　products, in order to offer them to a demanding clientele of connoisseurs. The history of each product,　their origins, their manufacture are part of the experience that our customers love to share in our points of sale.

LQV is looking for his new Assistant Wine Bar Manager for his Bar in Singapore.

Job Descriptions

• Provide excellent customer service
• Understand customer taste and request about wine
• Guide Customers through Wine list
• Assisting in managing retail sales, merchandising and inventory
• Prepare food platters (cheese, cold cuts and light food)
• Help with the daily operations in the Wine Bar

Job Requirements

• Service oriented, dynamic and willing to learn
• Excited about gaining an expert knowledge about French wine

Working hours

• 5days work week

Work Location: Raffles Place

Responsibilities:

• To review and verification of client deliverables, working with service providers and performing a first review of deliverables
• Contribute to the implementation and maintenance of accounting processes and systems
• Support controllers with portfolio budgets, cash-flow forecasts, and reports to investors.
• Assist with the set-up, analyses and review of fund structures, joint venture structures and underlying inquiries
• Assist with audit process and tax filings and managing the treasury/cash management function of the mandates.
• Perform ad-hoc assignments assigned by the management

Requirements:

• Possess Degree in Accounting / Finance with minimum 5years in fund level accounting.
• Candidates with Chartered/Certified Accountant qualification will be an advantage.
• Proficient in MS office, Word, and Excel

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 23890

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Job Summary/Introduction

An attractive Sustainability Manager job has become available at a prestigious advisory firm based in Singapore.

About the Sustainability Manager Role:
You will get the opportunity to win, lead and develop work on a wide range of sustainability services. You will be exposed to consulting projects that includes Non-Financial Report Assurance, ESG Strategy, Responsible Sourcing and Climate Change related services.

Key Responsibilities:

• Introducing services from existing disciplines to new clients and new services to exisiting clients
• Carrying out independent assurance audits for clients' Sustainability/Integrated Reports (IR or ESG reports) based on various reporting frameworks i.e., GRI, IR Framework, TCFD etc.
• Assessing and verifying of client's sustainability indicators involving environment (Scope 1, 2 and 3 emissions), social and governance indicators
• Reviewing and assessing net zero or science based targets

To succeed in this role, you must be able to communicate clearly and technically in the domain of ESG and Sustainability.

Key Requirements:

• Strong problem solving and data analysis skills
• Proven project and/or team leader, delivering service excellence
• Proven track record of leading and delivering Sustainability services as a trusted advisor and thought leader in the domain of ESG and Sustainability
• Willingness to travel and work around Singapore and on occassion overseas

This organisation provides exposure to a wide range of sectors and suite of services and digital technologies to scope, sell and deliver innovative solutions. They have the people and ethos to act with speed, innovation, enterprise, and creativity. The scope of the offer, the size of the business, the freedom and autonomy to drive your career forward all adds up to a great place to work.

If you are a talented and passionate professional seeking the right opportunity to take your career forward, this Sustainability Manager role is right for you.

Apply today or email me at [email protected] to discuss this new opportunity.

Industrial products Sale and support

- Manage all area under the region to achieve the sales and profit targets

- Allocate the Service Subsidiaries & products to maximize CSPL (&Global) sales

- Develop and explore business in emerging countries cooperating with local business partners.

Collaboration with business unit or product

- Liaise with business unit or product related matters.

- Realize efficient collaboration with related matters.

- Cooperation with relevant departments

Cooperation with headquarter in Japan

- Establish a good relationship with headquarters for better cooperation.

- Report necessary items to headquarters in a timely manner in Japanese

- Share information from the headquarter to relevant departments in Japanese

Requirement

 Minimum 15 years Industrial products sales experience.

 At least a bachelor degree in Engineering, or a related field is required.

 Possess good knowledge of sales trends in similar industry.

 Possess vacuum product knowledge.

 Excellent written and verbal communication in both English & Japanese as this role will need to liaise frequently with headquarters in Japan.

 Good project management skill.

 Strong organizational and leadership skill.

 Knowledge of Microsoft Word, Excel, and PowerPoint.

 Possess good disposition.

This role requires high level of commercial awareness, technical risk expertise and the ability to build relationships and manage a wide variety of stakeholders, including Business Heads, Liquidity Risk Management, Finance Reporting teams, and other Treasury Balance Sheet Management teams.

Duties & Responsibilities:

Conduct research and analyses on international developments and industry practices, and develop and analyse policy options to address solvency, liquidity, credit, market and operational risks.

Experienced in navigating the complexities of corporate mergers, overseeing investments in joint ventures, and managing business partnerships.

With a solid background in corporate forex investment strategies, optimizing currency risk management, and ensuring favorable outcomes for the organization.

Experienced in establishing partnerships and securing financing from Chinese financial institutions and Chinese commercial banks to fulfill financing needs.

Skills & Requirement:

Degree Holders in Management or equivalent from a recognized Institution/University. Work experience from MNC main-con or China commercial financial institution is a plus.

Key Responsibilities:

• Engage with product managers, engineers, vendors, and other stakeholders to drive successful project outcomes
• Monitor projects and programs to ensure adherence to scope, schedule, budget, and quality standards
• Guide and oversee multiple technical programs throughout their life cycle, ensuring they align with business objectives
• Effectively communicate program goals, objectives, and milestones to stakeholders
• Facilitate collaboration among technical teams, promoting a unified approach to program delivery
• Provide mentorship, coaching, and supervision to project teams
• Address and manage project issues and risks to minimise impact on established baselines
• Cultivate and maintain relationships by collaborating with business leaders, solving problems, building consensus, and achieving objectives
• Develop and deliver progress reports, documentation, and presentations for diverse audiences
• Synthesise information across departments for efficient communication, reporting, and expectation management

To succeed in this Technical Programme Manager role, you will require at least four years of experience in project and program management.

Key Requirements:

• Bachelor's degree in a relevant technical field or possess equivalent work experience
• Demonstrate proficiency in utilising AWS services, including CDN, WAF, API gateway, ECS, Lambda, and RDS
• Four years' project and programme management experience, including tracking and planning projects
• Four years' experience working with business stakeholders in a cross-functional matrix environment
• Exhibit expertise in SDLC methodologies, Agile, SCRUM, and SDLC/Waterfall
• Display strong leadership, diplomatic, and motivational skills to lead diverse business and technology teams
• Showcase creative and analytical problem-solving abilities in a collaborative environment
• Excellent written, verbal, and presentation communication skills
• Be self-motivated, decisive, and adaptable to changing demands
• Experience in planning, designing, developing, architecting, and implementing cloud solutions on the AWS platform is highly advantageous
• Proficiency with Mandarin/Chinese is required, as this role will be dealing with Mandarin speaking stakeholders

This is an excellent opportunity to advance your career with a reputable media company. This company is one of the largest media organisations in Singapore, with over 4000 employees and businesses in print, digital, radio and outdoor media.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this Technical Program Manager job opportunity.

Apply now or contact me to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1986634 Alphonsus Sim Zheng Wei

Key Responsibilities:

• Ensure timely, accurate month-end closing, variance analysis and management reporting
• Prepare forecast and annual budget
• Coordinate and liaise with external parties like external auditors, tax agents and government authorities where required
• Business partnering with head of department.
• Prepare monthly dashboard and analysis report to management and HO.
• Preparation of balance sheet schedules
• Assist in new processes and system implementation when required.
• Ad-hoc financial reports and projects as assigned.

To succeed in this Accountant role, you will need to have experience with management reporting, willingness to learn and develop within an accounting environment and the ability to manage multiple priorities.

Key Requirements:

• 8 years working experience, prior audit experience will be advantageous
• Bachelor’s degree in accounting, Finance or related field.
• Good working knowledge of IFRS, accounting principle and GST knowledge
• Advanced Excel and PowerPoint skills
• Able to work independently and to alert when necessary
• Strong attention to detail and good analytical skills
• Excellent interpersonal skills to collaborate with different department
• Team player with good communication
• Rigorous and effective time management
• Strong verbal and written communication skills
• Experience in banking industry is an advantage.

This is a leading Global Bank and is progressively expanding and growing its business on a global scale. This organisation offers employees the opportunity to enhance their experience across the business function and across multiple business lines. They offer exceptional job opportunities for growth and career development with the right ethos and practices which makes it a great place to work.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Accountant job. Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R22107048 Eileen Tham

Job Description:

- Assist in the implementation and refinement of the APAC data privacy framework

- Assessing and developing our data protection approach and policies;

- Ensuring our compliance with worldwide data privacy laws;

- Ensuring the integration of privacy and data protection into company operational documents and procedures;

- Assist with the maintenance and refinement of the company’s record of processing activities;

- Assist with the implementation of the data record retention framework

- Advise on privacy matters, including completion of data privacy reviews and impact assessments

- Assist in the maintenance of privacy related policies, tools, and templates

Job Requirements:

- Completed Bachelor/Master degree (legal or business/economics degree preferred)

- Relevant experience (at least 3-5 years) at an international company, preferably in the consulting / financial services industry or at a law firm

- Fluent in English, German is a plus as need to liaise with HQ in Europe.

- Strong communication skills (both written and verbal)

- Analytical mindset and structured way of working

- Excellent organizational and project management skills

- Outstanding MS-Office skills (especially PowerPoint)

- Ability to work well under tight deadlines

- Team player and willingness to work in front as well as behind the scenes

Interested applicants, please email your resume to k[email protected]

CEI Reg No: R1104685

EA Licence No: 99C4599

SUMMARY

As a Compliance Relationship Manager, you are responsible for ensuring the portfolio of 200–250 clients adheres to government regulations and ethical standards. Your responsibilities would include continually following up on your companies’ compliance requirements in a systematic and routine manner as part of the fiduciary duties as a director of a company and/or its affiliates in terms of the Nominee Directorship services offered by In.Corp.

Our Compliance Relationship Manager are carefully selected based on their qualifications, experience, and values, and are committed to bringing their unique perspectives and insights as essential in driving innovation and creating sustainable growth. They are dedicated to working collaboratively to achieve the organizations goals and objectives.

As a Compliance Relationship Manager, you can expect to be a key player in decision-making processes, offering innovative solutions to complex challenges and contributing to the overall success of the company.

ESSENTIAL FUNCTIONS

• Act as a director of each Client as instructed by the relevant Service Provider and discharge the same duties as that of a regular/executive director as per the Companies Act, including but not limited to duties to act honestly and in good faith, to avoid conflict of interest, to exercise care, skill and diligence and to not misuse powers and information on behalf of any Client.
• Use your best efforts to comply and act in accordance with your legal obligations and duties as a nominee director at all times.
• Maintain your residence in Singapore.
• Comply with the Constitution (as amended from time to time) of each Client.
• Not commit any act or omission that shall disqualify you from being a director under the Companies Act.
• Abide by any statutory, fiduciary or common-law duties owed to each Client, including but not limited to performing your duties as a director of each Client with reasonable diligence.
• Perform duties as may from time to time be assigned to you by the relevant Service Provider in relation to each Client.
• Comply with all reasonable and lawful directions given to you by each Client and/or the relevant Service Provider in relation to each such Client.
• Understand and keep abreast with the affairs and business activities of each Client for the purposes of maintaining oversight in respect of each Client as may be required by applicable law

ESSENTIAL QUALITIES

• At least a Diploma in Business, Accountancy, Finance or a related field
• Understanding of the Companies Act 1967 of Singapore and ACRA Regulations
• Minimum 3 years of relevant experience preferred
• Solid written and verbal communication skills
• Highly analytical with strong attention to detail
• Ability to strive in a fast-paced and results-oriented environment requiring a high degree of flexibility whilst retaining business discipline
• High level of interpersonal skills to handle sensitive and confidential situations and information
• Ability to handle multiple projects simultaneously with exceptional organizational and time-management skills