ob Description:

Job Title : Manager - Mechanical Design

Department : Engineering

Reports To : Senior Management

Job Overview

At Pixel Automation, we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that impact people’s daily lives. The job of the Engineer is to help drive our solution-based business model and take our designs to the next level. In this role, you will join our Mechanical Design team, in developing state of the art machines to meet our customer needs. From day one, our engineers step away from the desk and have the chance to work hands-on with several business divisions to design, develop, test industry-leading solutions for our clients—both nationally and internationally. Our ideal Design Engineer is a creative thinker who shares our passion for making people’s lives easier

Responsibilities and Duties:

· Responsible for leading mechanical design team

· Develop a deep understanding of design specifications based on customer requirements, , organizational goals, and business strategies. Conceptualize and develop solutions based on project requirements and Company standards through the use of simulations/modelling to support design concept used.

· Develop design specification sheet with relevant info related to the project and update as and when required and distribute to relevant parties.

· Carry out detailed cycle time study for individual modules to select the appropriate machine or module design. Develop 3D model of the machine and/or modules assigned with optimised design for manufacturing, cost, quality and safety.

· Initiate and carry out internal design reviews to share and explain the completed modules with other departments.

· Initiate and carry out design review with customer base on project schedule

· Revise design and documents based on both internal and external review

· Create and update flow chart for the module or the entire machine

· Create part drawings and assembly drawings based on approved design and obtain approval from department manager

· Create Bill Of Materials (BOM) for the modules assigned based on design schedule given

· Create drawing release file and send out drawings for quotation

· Send out standard part list for quotation based on BOM

· Receive quotation and make price comparison spreadsheet

· Raise PR and get department manager approval and send to Purchase department for negotiation and ordering

· Promptly support any design issues discovered during fabrication and /or assembly stages

· Make necessary modifications needed, update design, drawings and get approval from department manager.

· Release revised drawings to supplier and internal assembly team

· Support machine assembly team as and when necessary, with set up and fine tuning of machines

· Carry out all the activities based on the project schedule given

· Meet quality standards while maintaining working knowledge of relevant technologies and best practices, and upholding company policies, internal, customer standards for machine building and safety.

· Develop, train, and educate junior engineers, guide technical direction, and act as

a technical liaison between customers

SPECIAL NOTES:

The incumbent (s) of this position is expected to perform all other related duties as assigned

Casterly Pte Ltd

We are an Information Technology Asset Disposition company (ITAD) headquartered in Singapore with various facilities across Asia. As we are R2V3, ISO 9001, 14001, 27001 and 45001 certified, we are seeking an experienced QHSE manager to handle our external audit by our customers and regulatory bodies.

In this role, you will be responsible for all aspects of QHSE as well as handling external audits. As our external audits happen in other facilities of ours across Asia, candidate must be prepared to travel as well.

Roles and Responsibilities:

• Primary role is to handle external audits by ISO and our customers.
• Follow up on corrective action plan on non adherence/compliance of existing procedures.
• Identify and investigate quality control issues, recommend solutions to improve the quality of services, processes, and implement risk mitigation strategies
• Manage feedback, complaints, and incident or accident investigations
• Liaise with ESG and other relevant government entities on grant support applications and claims
• Attend to any other related QHSE matters as requested by management

Requirements:

• Bachelor’s Degree in Quality Control or relevant disciplines (Engineering, Manufacturing, etc.)
• Minimum of 5 years of professional experience in a Quality Control, Quality Assurance or QHSE role
• Strong knowledge of local and international quality control methodologies and best practices, including ISO management systems and relevant frameworks. R2V3 would be a bonus.
• Excellent written and oral communication, leadership, supervision and problem-solving skills
• Strong attention to detail and a commitment to producing high-quality work
• Ability to multitask effectively, work independently and in teams
• Proficient in Microsoft Office Suite
• Accreditation of QHSE internal auditor certification will be a plus

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same

Job Description: Sales Manager – Rope Tech Pte Ltd

Rope Tech Pte Ltd specializes in delivering innovative solutions in electrical subcontracting and renovation design, with a commitment to quality and excellence in every project. As Rope Tech Pte Ltd expands its portfolio in electrical subcontracting and renovation design, the Sales Manager plays a pivotal role in driving revenue growth and fostering long-term client relationships. This role is instrumental in keeping the company competitive in a dynamic market, ensuring strategic alignment with evolving industry demands, and maintaining high standards of customer satisfaction.\

Job Responsibilities:

- Devise and implement comprehensive sales strategies to expand market reach and secure new projects in electrical subcontracting and renovation design.

- Collaborate with management to set and achieve sales targets that align with the company's mission and goals.

- Build and maintain strong relationships with existing clients to ensure repeat business and customer loyalty.

- Identify and nurture new client opportunities, delivering tailored solutions to meet specific project requirements.

- Conduct detailed market research to identify emerging trends, competitor activities, and potential opportunities within the construction and renovation sectors.

- Provide regular reports to management, including actionable insights and recommendations to enhance the company’s market position.

- Develop accurate sales forecasts to guide resource allocation and strategic planning.

- Draft detailed proposals and contracts that clearly outline project scope, terms, and expectations, ensuring alignment with client needs.

- Act as the primary point of contact for clients, ensuring seamless communication and addressing any concerns promptly.

- Monitor project delivery to ensure it meets or exceeds client expectations, reinforcing Rope Tech's reputation for excellence.

- Represent Rope Tech at trade shows, industry conferences, and networking events to promote the company’s services if needed.

- Build partnerships and establish the company’s presence as a leader in specialized construction services.

Qualifications:

- Proven experience in sales, preferably in construction or related industries.

- Strong negotiation, communication, and interpersonal skills.

- Ability to analyze market trends and craft effective strategies.

- A track record of meeting and exceeding sales targets.

- Familiarity with the technical aspects of electrical systems and renovation design is a plus.

This role is an exciting opportunity to be part of Rope Tech’s mission to deliver outstanding solutions in specialized construction services.

Roles & Responsibilities

· Managing day to day operations of large scale projects & ID fit-outs (eg. partitions) at project locations.

· Managing projects on an on-going basis through regular progress meetings and preparation of progress reports.

· Effectively communicate clients’ needs and requirements to the different stakeholders.

· Ensure quality and workmanship of construction works are satisfactory to clients’ expectations.

· Project planning of all labour and sub-contractors.

· Show strong cost control and budgeting abilities.

· Liaising with carpentry workshop production with schedule of joinery.

· Manage projects, allocate work schedule, prioritise workflow and ensure projects are handed over to clients timely.

· Deal with problems as they arise and provide effective solutions.

· Daily supervision and and guidance of project coordinators

Responsibilities:

- Oversee employee schedules and time management.
- Train staff on sales reporting and procurement processes.
- Record meeting minutes and handle daily operations at the restaurant.
- Greet customers and manage the water bar area.

Requirements:

- Strong learning ability and passion for the food and beverage industry.
- Start from customer service role and undergo company-provided training.

Benefits:

- Annual leave (7 days).

- Sick leave (14 days).

- Performance-based bonuses.

Responsibilities:

- Oversee and manage the daily operations of the restaurant.
- Ensure smooth running of store operations, customer service, and staff performance.

Requirements:

- Related experience required.
- Strong leadership skills to manage and motivate the team.

Benefits:

- Annual leave (7 days).

- Sick leave (14 days).

• Building relationshipsAccount managers are responsible for developing and maintaining long-term relationships with clients. They act as a liaison between the client and the company, ensuring that the client's needs are understood and met.
• Managing salesAccount managers are responsible for managing sales, including achieving sales targets and delivering sales presentations.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and addressing client concerns.
• Collaborating with internal teamsAccount managers work with different internal teams to ensure that the client's needs are met. They may also collaborate with internal teams to develop customized solutions or proposals.
• Conducting account reviewsAccount managers conduct regular account reviews to assess client satisfaction and identify opportunities for upselling or cross-selling.
• Preparing sales reportsAccount managers may be responsible for preparing sales reports.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They may also need to be confident and assertive when pitching to clients

· Plan, execute, monitor and control project as per contractual requirements.

· Liaison with the User, consultants & Authorities on project matters.

· Ensure smooth implementation of work progress so project can be completed on time, within budget and meet contractual & safety standards.

· Manage suppliers and sub-contractors to ensure compliance in terms of QEHS, schedule and cost.

· Monitor construction productivity and provide recommendations for improvement to works.

· Preparation of site progress report and necessary documentation.

· Ensure that all project documentation including emails exchanges are maintained properly.

· Report to top management periodically on status/progress of the project.

· Any other duties assigned by management.

Requirements

- Degree in Building or Civil Engineering (recognised by Professional Engineers Board, Singapore).

- Minimum 8 Years Experience in similar capacity.

- Able to work independently and lead project team.

- Proficient in Microsoft Project and other Microsoft office software.

Job Description & Requirements

This position reports to the Managing Director, providing support in finalising tender documents, which include drafting contract/specification clauses, evaluating and providing recommendations for tenders.

Individual to be involved in:
- Completion of tender documents and quotations
- Drafting contracts
- Daily procurement with vendors
- Contract administration matters for contractors' claims
- Assist in other relevant ad-hoc matters

Competencies required:

1. Strong ability to analyse contractual/legal issues
2. Excellent written and verbal communication skills
3. Competent in numeric and basic computation
4. Able to decipher simple construction drawings

Job Description: Sales Manager

Company: Interiio Pte. Ltd. Industry: Construction and Interior Renovation

Interiio Pte. Ltd. is seeking an experienced and dynamic Sales Manager to lead our sales team and drive the growth of our business in the construction and interior renovation sector. The successful candidate will play a key role in shaping sales strategies, building client relationships, and ensuring the successful execution of sales projects.

Key Responsibilities:

- Develop and implement sales strategies tailored to the construction and renovation market.

- Identify key growth opportunities, set sales targets, and plan action steps to meet them.

- Collaborate with marketing and other teams to align sales strategies with company goals and ensure effective market positioning.

- Establish and maintain strong relationships with clients, providing them with personalized support and guidance throughout the sales and project lifecycle.

- Conduct regular check-ins with clients to assess satisfaction, address concerns, and identify opportunities for additional sales or referrals.

- Ensure consistent and timely communication with clients to build trust and long-term partnerships.

- Lead and mentor the sales team to meet and exceed sales targets, fostering a culture of high performance and teamwork.

- Provide training, coaching, and guidance to develop team members’ skills and drive individual and team success.

- Conduct regular performance reviews, set clear expectations, and implement improvement plans when needed.

- Analyze market trends, competitor activities, and customer preferences to identify new opportunities and risks.

- Prepare regular sales reports and forecasts, providing insights and recommendations to senior management.

- Utilize data-driven insights to refine sales strategies and optimize approaches for different market segments.

- Coordinate with project management and operational teams to ensure seamless project execution, meeting both client expectations and company standards.

- Oversee the progress of ongoing projects, providing support to resolve any challenges that may arise.

- Monitor project timelines and budgets, working with relevant teams to deliver quality outcomes within agreed parameters.

Requirements:

- Proven experience as a Sales Manager or similar role in the construction or interior renovation industry.

- Strong understanding of sales processes, client management, and market analysis.

- Excellent leadership and team management skills.

- Effective communication, negotiation, and relationship-building abilities.

- Ability to coordinate and work collaboratively across departments for project success.

a) Prepare quotes and landscape maintenance reports

b) Cooperation with internal departments and other project managers at sites

c) Coordinate work orders with ground crew

d) Prepare maintenance schedule

e) Simple project coordination and administration

f) Prepare tree inspection report

g) Monitor and recording of site staff attendance

h) Other duties as may arise from time to time and as may be assigned to the employee.

Description & Requirements

• Develop and implement financial planning processes, including budgeting, forecasting, and variance analysis.
• Provide financial insights and recommendations to senior management to support strategic decision-making and business planning.
• Conduct financial modeling and scenario analysis to assess the impact of different business strategies and initiatives.
• Prepare and analyze financial statements, reports, and dashboards to communicate financial performance, trends, and forecasts.
• Ensure compliance with accounting standards, regulatory requirements, and internal controls.
• Coordinate external audits and reviews, including liaising with auditors and addressing audit findings and recommendations.
• Manage cash flow forecasting, liquidity management, and working capital optimization to meet operational needs and financial obligations.
• Monitor banking activities, reconcile bank accounts, and oversee treasury functions, including investments and debt financing.
• Lead the annual budgeting process, working closely with departmental heads to develop realistic budgets and financial targets.
• Monitor budget performance, identify variances, and implement cost control measures to optimize resource allocation and improve profitability.
• Analyze cost drivers and trends to identify opportunities for efficiency gains and cost savings.
• Identify financial risks and vulnerabilities, assess their potential impact, and develop risk mitigation strategies.

• Develop and implement recruitment strategies to attract and retain top talent.
• Manage the full recruitment lifecycle, including job postings, screening candidates, conducting interviews, and making hiring decisions.
• Collaborate with department managers to identify staffing needs and develop job descriptions.
• Identify training needs and develop training programs to enhance employee skills and performance.
• Coordinate training sessions, workshops, and other learning initiatives.
• Monitor and evaluate the effectiveness of training programs and make adjustments as necessary.
• Develop and implement performance management systems to set goals, provide feedback, and evaluate employee performance.
• Conduct performance reviews and provide guidance to managers on performance improvement plans.
• Recognize and reward high-performing employees to foster a culture of excellence.

• Managing client relationshipsAccount managers are the main point of contact between a client and a company, and are responsible for ensuring that clients are satisfied and receive the support they need.
• Managing salesAccount managers are responsible for managing sales, including setting sales targets, generating and forecasting sales pipelines, and making regular sales performance reports.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and disputes by providing effective solutions.
• Working with internal teamsAccount managers work with different internal teams to ensure that the client's needs are understood and met.
• Attending client meetingsAccount managers attend client meetings and are available to speak with clients whenever they need to get in touch.
• Leading project managementAccount managers may lead project management activities.
• Delivering presentationsAccount managers may deliver presentations to clients or to the company's management.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They should also have good product knowledge, and be familiar with CRM software and MS Office.

Responsibilities

• Coordinate and manage the site work at side with customers
• Manage issues on site and resolve them
• Assist in drafting the autocad drawing
• Maintain and update project documentation and drawings.
• Coordinate with sales team to meet deadlines and quality standards.
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Answer incoming calls and offering guidance to customer.
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Provide coaching and guidance to production team and fulfill all training needs for their future development

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Proficiency in AutoCAD
• Strong attention to detail and ability to interpret technical drawings.
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Degree in Business, Operations Management or related field
• Able to perform rotating shifts, including weekends and public holidays

· Plan, execute, monitor and control project as per contractual requirements.

· Liaison with the User, consultants & Authorities on project matters.

· Ensure smooth implementation of work progress so project can be completed on time, within budget and meet contractual & safety standards.

· Manage suppliers and sub-contractors to ensure compliance in terms of QEHS, schedule and cost.

· Monitor construction productivity and provide recommendations for improvement to works.

· Preparation of site progress report and necessary documentation.

· Ensure that all project documentation including emails exchanges are maintained properly.

· Report to top management periodically on status/progress of the project.

· Any other duties assigned by management.

Requirements

Degree in Building or Civil Engineering (recognised by Professional Engineers Board, Singapore).

Minimum 8 Years Experience in similar capacity.

· Able to work independently and lead project team.

· Proficient in Microsoft Project and other Microsoft office software.

An account manager's responsibilities include:

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same.

Roles & Responsibilities

Responsibility:-

Oversight of all operation in company, reporting directly to Director.

In depth Knowledge on Procurement & sub-contractor management.

Experience in managing contracts, negotiating with client on contract activity with ability to develop budgets and control expenses.

Diploma in Civil Engineering or its equivalent. A higher qualification would be considered favourably.

Make critical decisions relating to the ground management of operational assignments and manpower deployment matters.

Support and assist project executives in commercial / contractual negotiations with professional consultants and Clients in the process of executing construction contracts.

Review the reports on the status of projects indicating current status with regards to financial situation and provide guidance and recommendations for improvement.

Compilation and presentation of claims management strategies.

Advise on dispute avoidance and dispute resolution strategies.

An account manager's responsibilities include:

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same.

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same.

• Managing client relationships: Account managers are responsible for maintaining and expanding relationships with clients, and ensuring customer satisfaction. They act as a liaison between the client and the company, and work to ensure the client's needs are met.
• Managing sales: Account managers are responsible for managing sales, including generating and forecasting sales pipelines, setting sales targets, and overseeing account representatives.
• Preparing reports: Account managers prepare reports on accounts and transactions, and may also present business and account updates to clients and management.
• Project management: Account managers may lead project management activities.
• Data collection and analysis: Account managers may collect and analyze data related to clients.
• Resolving customer complaints: Account managers may resolve customer complaints and disputes.
• Working with internal teams: Account managers work with different internal teams to ensure clients' needs are understood and met.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They may also need to be familiar with CRM software and MS Office

Job Specifications (Plant Manager- Plant Based Food Manufacturing)

· Provide expertise in equipment and production process of beverage manufacturing, including Can Filling and PET lines.

· Manage and execute production operations, processes and routines.

· Ascertain that all processes are carried out in accordance to the company's food safety policies and GMPs.

· Monitor, control and improve product quality, ensuring the products are produced within standard of quality, productivity and costs.

· Identify and resolve operational problems in a timely manner to prevent any mishandling and production delay.

· Initiates and implements process improvements and maintain production SOPs.

· Implement workplace safety and health, GMP and HACCP required for plant operation.

· Plan and organize manpower including recruit, train and onboard new employees and production workers.

· Oversee operations to ensure safety.

· Develop plans that help operations run smoothly.

· Create and manage budgets.

· Collect and review data to reduce inefficiencies and waste.

· Analyse data and create reports to present to executives regarding processes.

· Evaluate employees and give suggestions for improvement.

· Oversee work schedules to ensure coverage.

· Perform routine safety checks on equipment

Job Requirements

· Minimum Diploma in Food/Beverage Technology, Engineering, or equivalent.

· Minimum 5 years' work experience in Food manufacturing environment.

· Established Leader; Has ability to motivate a team of operators, Technicians and Supervisors.

· Strong knowledge of implementing and maintaining high GMP/HACCP standards.

· Experience in implementing workplace Safety & Environmental regulations

Oishi Manufacturing Pte Ltd, established in 2003, is a prominent manufacturer and wholesale supplier of frozen desserts in Singapore. Specializing in halal-certified ice creams, gelato, and sorbets, the company serves a diverse range of clients including hotels, restaurants, cafes, fast food chains, and distributors.

Oishi operates from a 18,000 sq. ft. facility, offering both its own brands—like ArtisertZ—and customized OEM services. Their product range extends beyond frozen treats, including soft-serve pre-mixes, waffle and pancake premixes, frozen lava cakes, and equipment like soft-serve machines. The company is known for its commitment to high quality and halal compliance, holding certifications like FSSC 22000​ and BRCGS.

Oishi caters to both local and international markets, priding itself on reliable delivery services and competitive pricing. This has solidified its reputation as a preferred business partner within the food industry​

Job Summary

The Marketing Manager is responsible for developing and executing comprehensive marketing strategies to drive brand awareness, customer engagement, and revenue growth. The role involves managing campaigns across multiple channels, overseeing a team, and ensuring alignment with overall business objectives. The ideal candidate has a strong understanding of market trends, digital marketing, and leadership skills to inspire and guide a marketing team.

Key Responsibilities

Marketing Strategy Development

• Design and implement marketing strategies that align with the company’s objectives.
• Develop and manage marketing plans, campaigns, and budgets to achieve key performance indicators (KPIs).
• Identify and capitalize on market trends, customer insights, and growth opportunities.

Campaign Management

• Oversee the creation and execution of integrated marketing campaigns across digital, print, social media, email, and other channels.
• Ensure consistent messaging and branding across all marketing initiatives.
• Work with cross-functional teams, including sales and product development, to align campaigns with organizational goals.

Team Leadership

• Manage and mentor a team of marketing professionals, providing guidance and support to achieve departmental goals.
• Set clear performance expectations and conduct regular evaluations.
• Foster a collaborative and innovative team culture.

Digital Marketing

• Drive digital marketing efforts, including SEO, SEM, social media, and content marketing.
• Oversee website updates and optimize for user experience and lead generation.
• Analyze and improve online presence using analytics tools like Google Analytics.

Brand Management

• Strengthen the company’s brand positioning through targeted initiatives and campaigns.
• Ensure brand consistency across all customer touchpoints.
• Monitor and respond to public perceptions and feedback.

Analytics and Reporting

• Track and analyze the performance of marketing campaigns to determine ROI and effectiveness.
• Provide detailed reports and insights to senior management.
• Use data-driven insights to optimize strategies and tactics.

Market and Competitor Analysis

• Conduct regular market research to understand customer behavior and preferences.
• Analyze competitor strategies and identify opportunities for differentiation.

Event and Partnership Management

• Plan and oversee events such as trade shows, product launches, and promotional campaigns.
• Establish and maintain strategic partnerships to amplify marketing reach.

Key Skills and Competencies

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with expertise in data interpretation and decision-making.
• Proficiency in marketing tools and platforms (e.g., Google Ads, CRM systems, marketing automation tools).
• Creative thinking and problem-solving skills.
• Ability to multitask and meet tight deadlines in a fast-paced environment.

Qualifications

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 5-8 years of experience in marketing, with at least 2 years in a managerial role.
• Proven track record of successfully managing marketing campaigns and achieving KPIs.
• Familiarity with both B2B and B2C marketing strategies.
• Advanced knowledge of digital marketing and analytics tools (Google Analytics, SEMrush, HubSpot).

Responsibilities

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Ensure compliance with sanitation and safety regulations

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Requirements and skills

More than 5 years of work experience

Proven customer service experience as a manager

Strong leadership, motivational and people skills

Acute management skills