The Office of Academic Services (OAS) plays a key role in advancing the University’s educational goals through implementing and administering the academic policies established by the University’s academic body. OAS provides academic services for students from the time of their matriculation to their graduation and are committed to integrity, strong governance, and high standards of professionalism in our work to establish success for all NTU students.

Being part of a team that manages students’ assessment, progression and award, the key responsibilities of the role are as follows:

Responsibilities

• Custodian for assessment/result records for undergraduate students.

• Coordinate within the office and with Schools/Colleges/Institutions to ensure timely and accurate capture of records arising from various activities according to timelines and guidelines set, as well as in compliance with policies and procedures.

• Manage the examination system and mark entry system, and processes for undergraduate students.

• Oversee the setup of relevant database for mark entry and marks processing, where students’ progress and performance are determined and captured at the end of every semester.

• Provide advice to the Schools/Colleges/Institutions for special cases in compliance with policies and procedures, and ensure appropriate approvals are obtained for exceptional cases.

• Manage the release of exam results, academic termination and related appeals, to ensure students receive their results according to the scheduled timeline and all appeals are properly handled.

• Prepare examination statistics for reporting to the University management.

• Supports data requests and gatekeeping, so as to ensure compliance with NTU student personal data protection and the Personal Data Protection Act (PDPA).

• Work with system developers to ensure process and system readiness for new initiatives, updates of curriculum, process enhancement and automation.

• Spearhead/Participate in cross-team projects within OAS and be a change agent in fostering the collaborative culture in OAS.

Requirements

• Bachelor’s degree from a recognized university.

• Minimum 3-5 years of supervisory experience, preferably in academic services in the tertiary education sector.

• Proficient in office IT applications and Microsoft Office suite of application.

• Working knowledge of SQL will be an added advantage.

• Experience and exposure to Robotic Process Automation (RPA) will be an added advantage.

• Analytical experience with data and information.

• Experience in database and process management.

• Good communication skills, able to express ideas clearly and concisely (written and verbal).

• Good interpersonal skills, able to collaborate and engage with people at different levels of the organization.

• Able to multi-task and work under pressure.

• Meticulous and organized.

• A strong team player with the ability to work independently.

Primary Function of Position:

The Senior Manager, Digital Product Portfolio Marketing, Asia is responsible for leading regional marketing strategy development and execution for our Intraoperative Digital Product Portfolio in five markets (Japan, Korea, China, Taiwan, and India). Core job responsibilities include leading go-to-market planning, market research, insights generation, and marketing execution in close collaboration with Corporate, Regional, and Market teams to drive Intraoperative Digital Product Portfolio readiness, launch, adoption, utilization, and customer satisfaction. As a key Asia leader for our Digital Product Portfolio, this individual will be responsible for understanding the needs of our customers and working closely with cross-functional teams to build and execute growth strategies and plans that meet the unique needs and requirements across the region.   

Roles and Responsibilities:

• Support creating and aligning Intraoperative Digital Product Portfolio and marketing visions with sales and marketing stakeholders to launch Digital Products and accelerate their adoption.
• Collaborate with Asia Regional Clinical, Hospital, and Platform portfolio teams to ensure coherent and integrated visions and marketing strategies and tactics for Asia.
• Collaborate with Corporate, Regional, and Market partners to build localized product launch strategies and plans for the Intraoperative Digital Product Portfolio in Asia.
• Ensure consistent planning process regionally with authentic product positioning, value messaging, and local commercial execution. Conduct post-launch analysis with Market teams to track execution effectiveness and make necessary adjustments to achieve goals.
• Identify, establish, and promote best practices to improve sales and marketing competencies for the Digital Product Portfolio across the Region.
• Identify gaps in marketing toolkits for the Asia region and drive development or customization of new Digital Product Portfolio collateral and tools where necessary.
• Collect feedback from tradeshows, market research, customer interviews, focus groups, and KOL case observations related to the Digital Product Portfolio. Generate regionally specific insights for existing (post-market) and upcoming (pre-market) Digital products in the pipeline.
• Develop in-Market or in-Region business justification for the launch of new Digital products.
• Develop productive relationships with Regional KOLs and leverage them in their respective Markets and internationally to showcase our Intraoperative Digital Product Portfolio.
• Support Global Product Management to help address product quality issues and help manage EOL plans as they arise. 

LOTTE Travel Retail Singapore is seeking a 3 months' Contract Human Resources Executive (Recruitment) to join our dynamic team in the retail industry. LOTTE Duty Free operate 19 stores across 4 terminals in Singapore Changi Airport. With a commitment to providing exceptional shopping experiences, we are looking for a talented individual to support our human resources function and contribute to our continued growth.

As a Contract Human Resources Executive (Recruitment), you will play a critical role in attracting and hiring top talent for our organization. You will have the opportunity to work in a fast-paced and diverse environment, collaborating with hiring managers and stakeholders across different departments. This role offers exposure to the retail industry and the opportunity to contribute to the expansion of our business.

For more information about our company and our global presence, please visit our [LinkedIn](https://www.linkedin.com/company/lotte-tr-singapore/) page.

Responsibilities

• Manage end-to-end recruitment process, including sourcing, screening, and interviewing candidates
• Develop and implement effective recruitment strategies to attract a diverse pool of candidates
• Liaise with hiring managers to understand their staffing needs and requirements
• Conduct background checks and reference checks on potential candidates
• Coordinate and schedule interviews between candidates and hiring managers
• Ensure compliance with employment laws and regulations during the hiring process
• Provide regular updates on recruitment progress to stakeholders and management

• Bachelor's degree in Human Resources, Business Administration, or related field
• 2+ years of experience in recruitment, preferably in the retail industry
• Strong knowledge of employment laws and regulations in Singapore
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced and dynamic environment
• Attention to detail and strong organizational skills
• Proficient in Microsoft Office suite

• End of Contract Bonus for successful candidate selected for Contract role (T&C applies)
• Pro-rated annual leave for Contract role (T&C applies) or 14 days annual leave for Full Time role
• Medical reimbursement for Contract role (T&C applies) or Medical, Dental and Hospitalization insurance coverage for Full Time role

The Service Manager provides leadership and oversight of the Service Department. They also work closely with the Country Manager and Sales team to promote and grow RSS market share, sales and profitability. The candidate has management responsibility for the back-office operations staff, workshop facilities and Field Service Engineers.

• Rotork Site Service (RSS) Financial responsibility inclusive of reporting accuracy, forecasting, utilization, profit and loss, and business planning
• Achievement of budgeted / forecasted growth targets
• Promote a solutions-oriented mindset (beyond product) throughout Rotork and with clients, and expand on current capabilities to deliver valued services which will differentiate RSS from the competition. i.e. any brand repair, network integration, subcontracting, asset management, etc
• Develop subordinates for current and future RSS needs and to support the development beyond the current skillset
• Lead, manage and motivate the team through performance reviews, to ensure maximum accuracy, efficiency and utility within the territory
• Manage projects within the Service Department, including the workshop and retrofit areas, using the Company’s processes and procedures to meet turnover, cost, profit and agreed budget goals
• Function as an integral part of the site management team reporting into the Country Manager
• Work to develop improved methodology, processes and shared best practices
• Ensure that departmental resources are properly planned and coordinated and that customer needs are met as time and cost effectively as possible. This includes ensuring the timely arrival of materials required to perform service work
• Drives utilization to meet corporate expectations while controlling overtime
• Ensures sales opportunities are handled timely and properly to assist the sales team in order conversion for project or day-to-day service work
• Utilizes local and corporate KPIs and metrics to drive performance and meet the goals
• Performs initial reviews of customer service contracts, master service agreements, etc. for compliance with our terms and conditions
• Ensures that the service team comply with all Rotork health and safety policies and procedures together with the applicable legislation in addition to the adherence to health and safety policies and procedures applicable at customer sites
   

The Visa Talent Acquisition team is responsible for implementing strategies to identify, attract and hire quality, diverse group of candidates to build a strong and long-term pipeline of talent across Singapore and Asia Pacific. This team is focused on delivering best-in-class recruiting service to our Technology teams who are revolutionizing global payment technology. The Technology organization at Visa is undergoing a significant transformation in the way that we build, manage, support, and productize technology. They are solving substantial, complex technical problems and having the right talent is core to the success of Technology.

Working in partnership with IMDA, the Visa Technology Traineeship Program (VTTP) aims to change the mix of workforce in Singapore by growing a pipeline of strong local talent to address people needs for the wider Technology and Fintech industry. Together with a dedicated program team, the Talent Acquisition Specialist will be part of the Talent Acquisition Workstream to help drive the attraction and assessment of trainees and to bring them onboard into Visa.

Responsibilities

• Be part of the Visa program team to support the full recruiting cycle of VTTP candidates including, but not limited to sourcing, screening, interview process management, maintaining candidate relationships, creating and extending offers to successful candidates
• Provide accurate and timely status updates on hiring to the program team
• Partner with training workstream to ensure a seamless transition for candidate experience from acquisition to onboarding to training induction
• Collaborate with hiring managers and other People teams for conversion process of trainees to potential placements
• Stay up to date with the progress of the traineeship program key achievements and raise any risks or issues to the program team
• Facilitate any other administrative activities relating to hires

Role Purpose:

• Support SPS APAC leadership to develop internal and external communication
• Support regional marketing campaigns and special projects, including management of all SPS events and marketing-related activities
• Execution of Singapore digital marketing campaigns, website, and social media management to intensify customers’ engagements
• Execution of administrative support activities by proper coordination with all stakeholders and ensuring smooth functionality of the SPS APAC