Our client is a world-leading provider of concierge services. Due to their current expansion plan, they are looking for a Client Services Executive to join their high-performing team. They are located in the East.

Responsibility:

Contract Fulfilment/Invoicing:

• Distribute new/renewed contracts accurately and on time.
• Monitor existing contracts for upcoming renewals.
• Issue invoices accurately and handle invoice disputes.
• Liaise with Operations, Finance, and Marketing to meet client needs.

Account Management / Client Liaison:

• Provide client activity reports as per service agreements.
• Respond to client service requests promptly and coordinate with other departments as needed.
• Prepare and communicate activity reports to clients via telephone and in-person.

Additional Responsibilities:

• Work flexible hours as required.
• Perform other duties as assigned by the line manager or management team.

Requirements:

• Minimum Diploma or Degree in related fields.
• Proficiency in Excel and PowerPoint
• Excellent oral and written English language skills.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Manager for Ace

• Assist in building and maintaining a strong and efficient team to provide the guests with the highest possible level of service.
• Enquire guests’ satisfaction and handles guests’ complaints to establish good guest relations.
• Operate the developement with positive results.
• Supervise and oversee the administration of Ace to ensure smooth operations.
• Evaluate the operations and procedures and suggest improvements to operations.
• Monitor the quality and quality of all service.
• Great interpersonal and communication skills
• Possess a positive, forward-looking attitude and learning mindset
• Collaborate with the rest of the departments to enhance the marketing campaignes.

Our client is a Global MNC, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting a Sales Admin to be part of their team for ongoing transformation projects. They are located in the Central – easily accessible.

Responsibilities:

1. Process Purchase Orders & Prepare invoices
2. Follow up on customers complaints and overdue payments
3. Perform data entry, filling, scanning
4. Providing after sales service

Requirements:

• Min Diploma in Business administration or Supply Chain
• Min 2 years of relevant experience in Sales Admin
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

She must well verse in Singing and dancing. She must be able to train the new Performing Artiste in Singing and dancing. She must be able to create the dance that suite the difference type of festival. She must be able to decorate the stage and organise and chose the suitable costumes to match with the festival.

IN.FOM (www.infom.asia) is a regional communications agency founded in Jan 2011 by two highly-experienced and respected communicators who believe in hands-on direct-to-client counsel and deliver results that matter. In the last few years, we have won numerous local and regional industry accolades for the many communications campaigns that we have conceptualised and delivered for our clients that include Samsung, Grab, Intel, Expedia, Poly, Herbalife and SGInnovate.

In addition to being named Singapore's PR Agency of the Year in 2015, 2017 and 2019 by IPRS; and the Best Global Technology Agency by Holmes Report (now known as PRovoke) in 2018, we have also won the "The Best Specialist Agency To Work For in Asia Pacific" award in 2017. In 2020, we were named by PRovoke as one of seven Agencies of the Decade in Asia Pacific.

Role

You should be an experienced, broadly capable project and communications manager or director with at least 5 years’ experience in a similar role in a PR agency or in-house, able to handle a wide range of assignments, projects and/or clients with a high degree of success and independence. You have the confidence and support of multiple client contacts.

Capabilities Expected

You are able to demonstrate high-level professional knowledge and skills, and should be able to manage a piece of a large account or a few smaller ones, with little top cover from your team leader.

You should have project management, budgeting, counseling, programming, people management (third party event organisers, and related personnel), and emerging business development skills.

You take responsibility for the projects that you manage, providing excellent client service, applying the agency’s best resources, and successfully managing people involved in projects and managing profitable growth.

Account Management

• Perform day-to-day account work which may include: developing program activities and a wide range of written materials (including strategy papers and press releases), coordinating events, maintaining client and media contacts, managing projects performed with and by others and supervising more junior staff
• Develop and manage projects/programs, including implementation plans, evaluation mechanisms, staffing plans, budgets and timelines
• Independently handle several small accounts or major projects of a large account, performing much of the day-to-day work with assistance from both more junior and more senior staff as appropriate
• Client’s primary day-to-day contact on projects, or, for smaller accounts, is the contact for the full account
• Develop presentations for clients relative to project management/program status under the supervision of the team leader
• Keep team(s) appropriately informed and involved in projects
• Identify and secure help on emerging account problems
• Able to articulate and apply agency vision, goals, practice areas and capabilities
• Fully familiar with the communications plans for accounts and understands and track clients’ businesses
• Act as a liaison between client, outside suppliers (graphic designers, photographers, A/V houses, etc.) and, as appropriate, other internal and external audiences (e.g., employees, media, interest groups)
• Communicate with client contacts and others in a professional, positive and appropriate manner
• Generally familiar with the work of other account teams

Professional Skills

• Growing depth and diversity of account experience to provide informed public relations counsel
• Strong understanding of public relations and a demonstrated ability to achieve public relations objectives
• Develop and draft programs materials based on team input
• Oversee and direct media campaigns. Has established relationships with senior print and broadcast journalists
• Capable writer and able to generate a range of materials (e.g., client memos, press releases, speeches, articles, case histories, byliners, backgrounders, op-ed pieces, brochures and collateral materials as well as program proposals, which require minimal editing
• Demonstrate competence at using internal and external research capabilities and in preparing in-depth analyses
• Able to contribute to presentations using internal or external resources
• Balance work load and tasks, communicating effectively with team members to reliably implement assignments on budget and on time
• Demonstrate solid teamwork capabilities while beginning to build supervisory skills
• Efficiently and effectively plan and manage events (e.g., press conferences, media tours, analysts meetings, advocate briefings, etc.) with minimal supervision

Process Development

• Scrutinize LC documents of substantial amount including confirmed LC documents before effecting payments in order to compliance with policy and procedure.
• Review acceptability of terms on LC confirmation/Back to Back LC/Risk participation applications before their issuance in order to have duly control
• Responsible to approve TI transactions that requires approval to enable continuation of trade transactions and ensuring within approved limit assigned.
• Authorizes and releases Manual Swift Messages generated in order to deliver the process in time.
• Ensures FID approval is obtained before taking on Bank’s risks transaction in order to compliance with policies and procedures
• Monitoring daily Banks exposures and limits for trade transactions to ensure that business is not exposed to undue risk.
• Checking and signing availment ticket proposals for trade transactions in order to define any anomalies or discrepancies

Data Collection / Filing

• Maintain proper daily records of both Import & Export transactions in TI plus for daily & monthly reporting.
• To maintain proper records of all trade finance transactions handles and warehousing of old records.
• Ensure all closed / processed transactions documents are completed
• Ensure proper maintenance of recording of old records sent to warehouse
• Ensure hand deliveries (documents) are correctly & timely dispatched
• Ensure a smooth and effective back-up of counter staff duties
• Participate in ad hoc projects and other tasks as assigned

Risk Management & Compliance

• Ensures AML/CFT screening of parties are cleared before processing transactions
• Adherence to all laws ( including trade) , regulations, policies & procedures & KYC/AML /CFT Compliance

Customer Service

• Managing trade business relationship with customers to ensure customers satisfaction is delivered

Minimum qualifications:

• Diploma in banking & Finance or Business

Minimum experience:

• 5 years related experience

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Duties and Responsibilities

1． Manages the activities of sales professionals to achieve the sales objectives for a strategic account and/or a group of accounts .

2． Plans, coordinates, prepares standards of presentations, and conducts periodic account status reviews with the account/regional sales leader as appropriate.

3． Ensures accurate and timely booking status of all sales opportunities pending, monitors and expedites progress toward sales commitments.

4． Manages sales objectives, submission of calculations, supporting data and reviews relevent data with account sales leader for their approvals.

5． Represents Maxwell Technology’s interests in customer negotiations; conducts follow-up on accounts receivable resulting from sales

Qualifications

1． At least 5 years experiencs in Solar PV, electronics, or related equipment sales

2． Bachelor’s degree in Science or Engineering fields

Key Skills

1． Good skills in porblem sloving, identifies and resolves technical, operational and organizational problems

2． Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

3． Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives

4． Guides, influences and persuades others internally in related areas or externally

Responsibilities:

• B2B sales
• Lead the Sales team to achieve sales target & manage customer experience
• Serving and increasing sales from existing key accounts
• Generate and develop new key accounts
• Negotiate pricing with partners to ensure bids are competitive.
• Manage partners (Manufacturers)
• Source and secure partnerships for related solutions to increase the breadth of solutions to the same customer
• Present and submit weekly sales report
• Solution to focus: All types of Audio, Visual and video conferencing solutions
• Primary market to focus: Enterprise: FSI, Technology, Manufacturer, Oil & Gas, etc

Requirements:

• ITE/A Level/Diploma in IT/Engineering/Audio Visual is preferred OR
• Diploma in any discipline
• Must have minimum 2 years of sales experience in a B2B environment with good sales track record.
• Must have experience in a project-based, development of customised solutions sales environment.
• Design & Built for any solution that required hardware / equipment in AV, IT, communication, M&E and other industrial
• Must have the keen interest in sales management and have the leadership trait.
• Experience in managing key accounts in Enterprise market, especially in Technology, Manufacturing & FSI
• Experience in Audio & Visual, videoconferencing, telephony solutions is a plus

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

• Support recruitment activities, reviewing and liaison with candidates, government bodies and internally pertaining to onboarding documents including different applications.
• Manage exit interviews reschedules (if any) for resignees (specialist level) to meet with senior authorities
• Support leadership search and Renewals exercise.
• Arranging interview meetings, prepare appointment and renewal letters for Exec’s review and updating details into the system

Critical Skills/Knowledge:

• Good interpersonal skills
• Excellent written communication skills
• Excellent knowledge of MS Office, Excel and related software
• Min GCE Alevel, Diploma or Degree in any discipline

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Admin Assistant

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Product Portfolio Manager to join their Sales Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Product Portfolio Manager:

• Spearhead Sales & Marketing initiatives for pharmaceutical equipment
• Lead strategic sales management for key accounts
• Develop in-depth technical expertise on products and applications
• Meet with new and existing customers to introduce and promote equipment and solutions
• Cultivate and enhance relationships with customers
• Contribute to the team's product portfolio growth

Requirements:

• Diploma in Mechanical / Electrical / Chemical Engineering
• Relevantt sales experience in similar industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibility

Manage all sourcing activities and commercial negotiation on site requirements.

• Creating business values through prompt, compliant and commercially advantageous procurement intervention to ensure internal stakeholders’ satisfaction. Lead, initiate and drive strategic procurement plans partnering with key stakeholders.
• Initiating procurement strategic sourcing plans for all direct materials and being able to communicate and work closely together with internal stakeholder to ensure prompt initiative implementation and closure.
• Drives alternate sourcing activities and commercial discussion for key materials from both BCM and cost perspectives, while maintaining close collaboration with internal stakeholders in the process.
• Lead commercial negotiation, project implementation for major CAPEX spending across MTO, and bringing to fruition the complete contract execution.
• Identify and initiative continuous improvement opportunities and work as part of cross functional teams to deliver and achieve savings targets, while driving positive PPV that has direct contribution to site TPC targets.

Procurement Compliance

• Accountable to ensure compliance while executing all of procurement activities on site.
• Responsible to drive adherence of site procurement processes to global procurement policies and procedures.
• Supports internal and external audits where necessary, on procurement related accountabilities.

Supplier Management

• Lead and drive vendor performance cross-functionally and spearheading continuous optimization efforts with strategic and/or critical suppliers as identified.

Contract Management

• Responsible for overall suppliers’ contract management including negotiation of new contracts, renewal of expiring required contracts and ensure full compliance in contract execution.

Procurement Systems & Reporting

• Ensure timely and accurate purposeful reporting and site-wide communication of various procurement indices (e.g., aging PO, procurement non-conformance etc.), to be effectively communicated both at working (site-wide) and senior management level.
• Monitoring market dynamics that impact materials/services availability and/or pricing and provide resolutions to the site with detail impact analysis.
• Supports the team in site-implementation of any new global procurement systems and/or related tools, as needed.

Who are you?

• Bachelor or equivalent qualification as minimum is preferred.
• Minimum 8-10 years of relevant experience gained from cross functional environment in procurement field, preferably with direct exposure within a manufacturing technical operation (MTO) environment.
• Familiarization with SAP and Ariba is a plus.
• Strong written and verbal language skills in English (must) and Mandarin (preferred)
• Strong MS office skills (Excel, Power BI & PowerPoint).

Ideally, you should be one with…

• Confidence and credibility with excellent communication and relationship management skills with the ability to engage and influence stakeholders.
• Positive personal energy, self-motivation and productivity and encourages good resilience in others.
• Proactive mindset, capability to enjoy different environment and appreciate opportunity to step up to given new challenges.
• Results-oriented achiever.
• Detailed, versatile, resourceful, and good interpersonal skills.
• Excellent at analytical skills.
• Willingness to challenge the norm and Willingness to innovate while being challenged.

Interested candidates may apply via email to [email protected](indicating Job ID J43497 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Coen Tay Zhi Xuan (R1989334)

Scientec Consulting Pte Ltd (Scientec Personnel) -11C5781

Responsibilities:

• Work closely with Heads of Department in resource planning and budgeting, as well as talent acquisition
• Support in developing HR solutions to improve employees’ performance and engagement
• Work closely with People Operations team and HR Shared Services teams to deliver HR services in an effective and efficient manner
• Participate and support in HR-related and other ad hoc projects when required

Requirements:

• Bachelor’s Degree in Business, Human Resource or equivalent
• Minimum 5 years of relevant experience in HR, preferably in a fast-paced and dynamic environment
• Good knowledge of HR principles, including employment law and compliance requirements
• Resourceful, independent and possessing strong initiative
• Meticulous and with the ability to exercise a high level of discretion when dealing with confidential information
• Team player with good communication and interpersonal skills

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Working Days: Mon - Fri (8.30am - 6pm) (Work Overtime required)

Work Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• GCE 'A' level and above
• Singaporean
• Have an excellent communication skills | Microsoft Excel | Site Visit
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Validation & Test Engineer (Electrical/ EMC Testing/Contract/Kallang)

1-Year contract

Salary $5000 depending on experience

Completion Bonus

Our Client is leading the digital transformation of energy management and automation. They are actively looking for Validation & Test Engineer to join their team.

MISSION

• The Laboratory is committed to professional practices to bring reliable and consistent verification & validation test services to our customers.
• To sustain & uphold the Quality Management System (QMS) which comply with the ISO/IEC 17025 and SACSINGLAS technical and management requirements and continue to improve its effectiveness by doing regular review.

Responsibilities:

1. Product and System Validation

• Propose test requirements, with the project team, to meet the marketing / customers’ requirement for assigned projects / products
• Prepare an initial estimation of resources and test budget
• Lead the establishment of product’s validation test plans and prepare the test schedule
• Establish the matrix of references and quantities for the above test plans
• Ensure the availability of all test means (equipment & tools, test standards facilities) to achieve product’s conformance
• Manage and perform product’s validation in accordance with test plan to ensure that the products meet the requirements for the specified application or intended use
• Ensure on-time completion on all assigned product and system verification and validation according to test schedule
• Ensure overall testing cost is in accordance to project's budget

2. Continual improvement of Laboratory process

• To sustain & uphold the Quality Management System (QMS) which comply with the ISO/IEC 17025 and SAC-SINGLAS technical and management requirements
• Continue to improve the work processes in laboratory to ensure the efficiency and effectiveness of the testing/processes
• To optimize the planning and management of the test schedule as to maximize the usage of the test equipments
• Always keep good cleanliness and tidiness of the laboratory to ensure safety of the workplace

3. To boast Laboratory testing competency and expertise

• To strengthen the competency and capability of the laboratory by commissioning more equipment
• To strengthen the knowhow of product international standards on testing methodology, pass/fail criteria etc.
• Continue to improve the testing efficiency by building up the knowhow on competitor products and implementing new ways of testing.

4. Test Reporting

• Create test reports for performed tests and present test synopsis to project and management teams
• To write clear and concise reports which address the business / technical needs of requestors

5. Equipment Calibration and Maintenance (Supporting)

• To source for good vendors to calibrate and perform preventive maintenance for laboratory equipment
• To keep track of equipment calibration and preventive maintenance due date
• Liaise and monitor performance of external vendors for equipment calibration and preventive maintenance

Requirements:

• Degree in Electrical/ Electronics/ Mechatronics Engineering
• Minimum 2 years’ experience in product verification and validation testing of industrial electromechanical and electronics products.
• Good understanding of international standards e.g. IEC/EN, UL, CSA, etc.
• Experience working with Project Management / Product Evolution Processes
• ISO/IEC 17025 knowledge or experience
• Exposure to industrial electromechanical and electronics products testing
• EMC testing
• Electrical testing
• Knowledge of FMEA, FTA problem solving methodologies

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Manages HR polices and implementing relevant company polices. Assistance for proper adminstrative duties. Candidate will also be working closely with the Director to review and construct test plans along with basic accounting duties. Work towards continous improvement and on-going development of the company.

Individual to be involved in:

1. Account all finances using internal Excel.

2. Review and construct test plans along with analysing and assessing the requirements of the design. Suggest areas of improvement.

3. Help with current accountancy work in the company.

4. Brainstorming of creative ideas to provide a healthy working environment for all employees. Involve in employee orientation and training documents.

5. Office support activities. Duties may include answering telephone calls, receiving and attending to vistors.

6. Attending to employees concerns or queries.

Technical Skills and Competencies:

1. Active participation of daily duties in the accounts department such as issuing invoices, statement of accounts and follow up on payments.

2. Attaining knowledge of using e-filling with ACRA and IRAS.

3. Reviewing of payroll, calculations of CPF contribution. Manage and prepare distribution of cheques, and reimbursement claims.

4. Active participation in strategic planning process, including developing goals, objectives and processes.

5. Work closely with different departments and ensure employees concerns or queries are resolved.

6. Gain experience with people relations skills, Learning company's work flow and improvise.

Duration of programme: 6 Months

We are looking for a Senior Safety Manager who will lead our safety initiatives and programs within the gas manufacturing industry. The ideal candidate will have extensive experience in safety management, a deep understanding of regulatory requirements, and strong leadership skills to drive a safety-focused culture across the organisation.

Responsibilities:

• Develop, implement, and maintain comprehensive safety programs, policies, and procedures in accordance with industry standards, regulatory requirements, and best practices.
• Provide strategic direction and leadership in the development and execution of the company's safety objectives and initiatives.
• Conduct regular safety audits, inspections, and risk assessments to identify hazards, evaluate risks, and implement appropriate control measures.
• Lead incident investigation processes to determine root causes, develop corrective actions, and prevent recurrence of accidents, injuries, or near misses.
• Collaborate with cross-functional teams to integrate safety considerations into operational processes, facility designs, and equipment modifications.
• Conduct safety training and educational programs for employees, contractors, and other stakeholders to promote awareness and compliance with safety protocols and regulations.
• Monitor and analyze safety performance metrics and trends to identify areas for improvement and develop strategies to enhance safety performance.
• Serve as the primary liaison with regulatory agencies, industry associations, and other external stakeholders on safety-related matters.
• Stay updated on emerging safety trends, technologies, and regulatory changes to ensure the organisation's safety practices remain current and effective.
• Mentor and coach junior safety staff to build their capabilities and foster a culture of continuous improvement in safety management.

Requirements:

• Bachelor's degree in Occupational Health and Safety, Environmental Science, Engineering, or related field. Advanced degree or professional certifications is preferred.
• At least 7-10 years of progressive experience in safety management, preferably in the manufacturing or chemical industry, with a strong focus on process safety.
• In-depth knowledge of safety regulations, standards, and best practices applicable to the gas manufacturing industry in Singapore.
• Demonstrated experience in leading safety programs, conducting risk assessments, and implementing safety management systems (e.g., OHSAS 18001, ISO 45001).
• Strong analytical skills with the ability to assess complex safety issues, interpret data, and develop practical solutions.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Proven leadership abilities with a track record of building and leading high-performing safety teams.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
• Proficiency in Microsoft Office applications and safety management software.
• Commitment to continuous learning and professional development in the field of safety management.

If you are passionate about safety, possess the requisite qualifications, and are eager to contribute to the success of our organisation, we invite you to apply for the Senior Safety Manager position with us. Join our team and help us maintain our commitment to safety excellence in the gas manufacturing industry.

JAPANESE-SPEAKING CUSTOMER LIAISON & STUDY TOUR OPERATIONS ASSISTANT MANAGER

ABOUT BLUE SKY EDUCATION

BlueSky Education is a global education service provider founded in the UK and expanding its business in the Asia-Oceania region. Currently Headquartered in Singapore and growing rapidly. Global working members are based in Singapore, Australia, Vietnam, and the Philippines. Inbound tour business in Japan will be launched in 2024.

We provide international study tours, short-term and skills-based programmes.

Our short courses are designed to prepare students for their future with a variety of programmes which cater to skills needed in the years to come, whether that be learning how to become our planet’s steward with our Sustainable Future Programme, how to be business ready in our Startup & Innovation Programme or how to become a fantastic speaker in our Public Speaking & Leadership programme.

Our residential study-tour programmes in Singapore are hosted at prestigious boarding schools such as Hwa Chong International Boarding school, Dunman High school hostel, etc. Workshops by frontrunner or cultural exchange sessions with local university students are held in the classrooms/seminar rooms in National University of Singapore (NUS), Nanyang Technological University (NTU), Singapore Management University (SMU) etc.,

There is something for everyone at BlueSky Education and we want students to come away with not only better English skills, communication skills but also life skills which they can take with them through life far after the programmes have ended.

GENERAL RESPONSIBILITIES

We are seeking to appoint a well-qualified, flexible, and highly experienced Customer Liaison & Educational Tour Operation Assistant Manager to be based in Singapore. In this position, successful candidate will work closely with the management and sales team as well as operations team who are currently based in Singapore.

The successful applicant will play a direct role in making our Singapore & Malaysia short courses & holiday programmes a success. This role requires occasional overseas travel and a high level of professionalism as well as relevant travel-industry operations and customer service experience. Strong organizational and interpersonal skills are essential for this post.

JOB RESPONSIBILITIES

● Customer Liaison:

○ Liaise with B2B customers (mainly Japanese-speaking customers) for pre-departure, during their study tours, and post-programme customer service.

○ Liaise with Group Leaders coming from abroad to ensure a high level of customer service.

○ Maintain a professional working relationship with staff, clients and venue staff.

○ Work closely with sales team to understand and manage customers requirements and expectation as well as to provide sales team with sales and after-sale support activities where required

○ Maintain and develop relationships with international and local partners who send students to our programmes.

○ Work closely with marketing team members to response to product-market fit feedback loop. Assist the management and marketing team in designing programs as and when required.

○ Assist Sales & Marketing team with quotation preparation tasks ( such as designing a programme in Singapore), ad-hoc Japanese language localization of our sales & marketing materials, among other tasks.

○ Pre-arrival, during programme runs and post-departure customer satisfaction services for our clients coming from abroad, especially Japanese clients.

● Operations:

○ Work with the operations team to provide customer service on-site to mainly Japanese-speaking groups, when student groups are in Singapore for their study tours as well as plan and execute logistics for study tours and travel itineraries.

○ Assist sales team and operations team in product planning, budgeting and costing estimates for study tours projects.

○ Create a positive team atmosphere and motivate staff.

○ Ensure effective communication with all members of staff.

○ Prepare, book, and monitor residential accommodation, transportation, meals, excursion and ensuring sufficient staff provision is available.

REQUIREMENTS:

● Relevant experience in working as a tour operator with at least 3 years’ experience in the travel industry.

● Fluent in English & Japanese (both speaking and written) - Certified minimum JLPT N2, and study or working experience in/with Japanese company)

● Ability to build rapport with people from different cultures especially with clients from Japan.

● Enjoy working with teenagers and children as well as working professionals with high standards of customer service.

● Computer literate and proven competence in administration.

● Flexible, adaptable and solutions focused.

● Proactive and effective communicator.

● Approaches work with a flexible ‘can-do’ attitude.

● Excellent communication and influencing skills, able to adapt style in relation to differing stakeholder groups.

● Commercially minded with experience maintaining international partner relationships

● Reliable, enthusiastic, highly organized, and able to work unsupervised with excellent attention to detail.

● Proactive and self-motivated, resourceful and with entrepreneurial spirit

● Ability to work individually and as part of a team, flexibility and adaptability to changing circumstances and requirements.

DESIRABLE

● Professional Marketing qualification and/or relevant leadership experience

● Diploma or Degree holder

● Previous budget management and staff recruitment experience

● Experience in international working environment

● Experienced working at Singapore Tourism Board (STB) registered companies

● Good-humored with the desire to achieve the highest standards

1. prepare to commence the day operation (2pm till 11pm)

2. getting the menu items ready

3. take care of the team of workers

4. prepare daily inventory for purchasing

5. check earlier inventory purchases

6. daily sales tally with summary from POS machine

7. oversee food preparation activities

8. ensure team welfare

9. monthly salary $3,000 to $4,500

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our Risk Services Practice provides an invaluable safeguard in today’s complex operating environment with insights and independent assurance. We work with clients to deliver business control to help them to protect and strengthen every aspect of their business from people to performance, systems to strategy, business plans to business resilience. We help clients manage, mitigate and control risks from potential cybersecurity breaches to possible breaks in the supply chain. We assess and prepare businesses by looking into their technology, finance, data analytics, regulatory requirements, data security and privacy, internal audit, and the third parties our clients rely on, to help clients deliver quality results and meet their strategic objectives. In particular, we have specialist knowledge in a wide range of areas:

• Internal Audit
• Business Resilience
• Performance Assurance
• Business Controls Advisory
• Regulatory Advisory Services
• Behavioral Risk
• Financial Services Advisory

Responsibilities

Will vary by role, but will include an element of:

• Working with engagement team leaders and managers for planning reviews when directed;
• Perform walk-through interviews, identify key controls and tailor audit procedures to evaluate the design and validate operating effectiveness of internal controls in various business processes;
• Conducting compliance reviews and internal audits, and formulating recommendations for processes and controls to better comply with regulatory requirements, regulators’ expectations and industry/market practices.
• Review and recommend practical business process improvements to address control gaps and to enhance efficiency where possible;
• Draft findings in report deliverables with clear and concise business writing abilities;
• Present review findings and topics of interest confidently and succinctly in the presence of engagement team and client’s stakeholders in closing meetings;
• Managing key stakeholder relationships, including communication of the scope of work, findings and observations, industry updates.
• Support and perform other projects when required and directed.

About You

• At least 4 years of relevant experience, preferably in a Big 4 Accounting Firm
• Degree in Accounting, Business Management (with accounting specialisation) or related disciplines.
• Meticulous and attention to details, possessing an analytical and enquiring mind-set
• Professional, confident and highly motivated self-starter, with an ability to handle multiple engagements/projects in a fast pace environment with tight deadlines.
• Positive attitude to learn and strong team player.
• Possess strong values, personal integrity and emotional intelligence.

About The Role

1. To assist in organising and coordinating projects listed under the YD key thrust.

2. Work with strategic partners to design and develop, coordinate, implement, monitor and review the curriculum and all relevant training materials. For operational efficiency and improved youth development outcomes.

3. Deliver training workshops in line with the curriculum and track the learning outcomes for the various target groups.

4. Monitor and enhance the development of youth volunteers through the use of data management systems and customised training and knowledge sharing platforms.

5. Recruitment, Select, Train, Manage and Monitor the youth volunteers.

6. Design and develop a knowledge repository documenting case studies and learning materials on youth leadership and cause-based ground-up initiatives to facilitate knowledge sharing across the youth community;

7. Evaluate feedback and development indicators of volunteers, participants, etc.

8. Update database to provide timely submission of statistical reports and progress reports against KPIs.

9. Develop, update and streamline Standard Operating Procedures for existing projects undertaken.

10. To ensure optimal use of allocated budget.

11. To assist in the preparation of quarterly reports for Board meeting.

12. Any other events and duties as assigned by your Supervisor or Executive Director.

Candidates Requirements

Technical Competencies:

a. Diploma or degree from an accredited college or university is required. Preferably degrees in

business, events or hospitality management, marketing or tourism fields.

b. Proficient in Microsoft Office (eg Word, Excel and PowerPoint).

c. Fresh graduates may apply

Core Competencies:

a. Possesses a high sense of commitment to work with attention to detail.

b. Ability to work independently and as a member of a team.

c. Excellent verbal and written communication skills.

d. Excellent organisation and time management skills with ability to meet targets and deadlines.

Preferred achievements / characteristics:

a. Preferably with related experience in developing ecosystems to support startups in the local

context.

b. Passionate about working with youths to bring transformation in their lives

c. Must be flexible to work irregular hours and some weekends.

Only short-listed candidates will be contacted for an interview.

Job Descriptions:

• Effectively manage and implement projects, ensuring cost-effectiveness, on-time delivery, and adherence to quality standards that meet client expectations.
• Oversee projects in alignment with the company's ISO 9001, ISO 14001, and OHSAS 18001 standards, as well as contractual obligations.
• Handle both pre and post-contract stages, including reviewing tender documents, organizing tender activities, and settling accounts with owners, sub-contracts, and suppliers.
• Develop and execute project management plans, offering project scheduling, monitoring, reporting, and forecasting while ensuring compliance with safety regulations.
• Create schedules, budgets, and specifications for project work.
• Review drawings and quantities, ensuring precise calculations for effective project implementation.
• Conduct project planning, cost control, project management, and thorough documentation.
• Provide guidance in construction planning, coordinating activities across departments, sub-contractors, clients, and consultants to ensure overall construction progress as scheduled.
• Liaise with relevant authorities to obtain necessary permits and licenses for project work.
• Attend meetings, correspond, and maintain communication with clients, sub-contractors, and suppliers.
• Address and resolve design and site problems encountered during the construction period.
• Manage actual and post-construction issues by working closely with clients, consultants, sub-contractors, and relevant authorities.
• Ensure proper documentation of the project, including record-keeping of correspondence and as-built drawings.
• Supervise work conducted by sub-contractors and suppliers to ensure adherence to project schedules.
• Uphold the highest quality standards for work carried out by sub-contractors, fabricators, and suppliers.
• Collaborate with consultants, clients, sub-contractors, and suppliers to facilitate effective project implementation.
• Verify progress claims submitted by sub-contractors.
• Monitor, track, and report project progress, overseeing engineers, supervisors, technicians, and on-site sub-contractors.
• Follow up on defective work, ensuring timely rectification by contractors, fabricators, and suppliers.

Job Requirement

• Possess a recognized degree by BCA in Civil Engineering.
• Accumulate at least 10 years of experience in Civil Engineering Projects, particularly in Marine Construction.

Responsibilities:

Learning & Development

• Identify and assess the training needs of the organization through job analysis, career path and consultation with function heads.
• Identify areas for improvement in the training process and implement changes to increase effectiveness and efficiency.
• Ability to develop/create individualized and group training programs/ curriculum that address specific business needs to meet organization goals and improve performance.
• Deliver timely and effective trainings based on annual training plans and review the progress regularly.
• Organize and conduct company induction program for new hires.
• Perform training administration and maintain training records, including tracking attendance, training completion and training evaluation feedback.
• Administer training grant applications and claims in timely manner.
• Keep track of mandatory training and refresher courses

Employee Engagement

• Plan and execute employee engagement activities including awards, and monthly events.
• Deliver timely and effective employee engagement activities based on calendar of events and review regularly.
• Assist in interactive internal communication to enhance employee engagement participation level.
• Other ad-hoc projects & tasks as assigned.

We are seeking a dynamic and experienced Retail Assistant Manager to join our team in the vibrant world of women's fashion. As the Retail Assistant Manager, you will play a pivotal role in ensuring the smooth operation of our store while delivering exceptional customer service and driving sales. This position requires a passion for fashion, strong leadership skills, and the ability to thrive in a fast-paced retail environment.

Responsibilities:

• Assist the Store Manager in overseeing daily operations and managing staff to ensure efficient and effective performance.
• Provide excellent customer service by greeting and assisting customers, addressing inquiries, and resolving complaints in a timely and professional manner.
• Monitor and maintain visual merchandising standards to enhance the overall appearance and appeal of the store.
• Drive sales by promoting products, upselling, and implementing effective sales strategies.
• Train, mentor, and motivate sales associates to achieve sales targets and deliver exceptional service.
• Manage inventory levels, conduct regular stock checks, and ensure accurate stock replenishment.
• Implement and enforce company policies and procedures to maintain a safe and secure working environment.
• Collaborate with the Store Manager to analyze sales reports, identify trends, and develop action plans to optimize performance.
• Maintain a thorough understanding of the latest fashion trends, product knowledge, and competitor offerings.

Requirements:

• Previous experience in retail management, preferably in the fashion industry.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Proven track record of driving sales and achieving targets.
• Ability to multitask, prioritize tasks, and work effectively under pressure.
• Flexibility to work evenings, weekends, and holidays as required.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.