• Manage and deliver analytics benchmarking reports from conception to completion with actionable insights and recommendations.
• High interaction with external clients and manage internal and external stakeholders.
• Define detailed scope and methodology, creating and executing on the framework with appropriate data mining techniques
• Work with the broader Visa data science team to create data driven solutions.
• Focus on building data science visualization capabilities to solve client's problems.
• Drive innovation through using data science techniques
• Act as data science advocate within our partners, advising and coaching analytical teams and sharing best practices and case studies.
• Continually look at the environment to challenge our assumptions around new sources of data, potential analytics partners, tools, talent and infrastructure.
• Explore leading methodologies and best practices to other teams and importing successful methodologies from other international markets

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Who are we?

Job Summary

The Technical Account Manager (TAM) Senior Staff (Expert level) uses wide-ranged advanced technical experience to resolves complex customer issues. Focused on building relationships with mid/large strategic customer accounts to ensure the investment value of Equinix services. Onboards and advises customers during installations and configurations, engages managed service offerings, trains customers on technical product topics (including new features and capabilities) and serves as an advanced technical expert and advocate for assigned customer accounts. Determines methods and procedures, may coordinate activities of others.

Responsibilities

Technical Consulting and Sales Support

• Identifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutions

• Subject matter expert for product(s), technologies, industry, etc.

• Utilizes internal process and client requirements to help shape company policies, procedures and products

• Provides full sales support for large regional and/or global customers

• Provides guidance to other personnel and mentors members of the Sales Engineering team

Solution Design and Deliverables

• Hosts meetings with C-level stakeholders

• Provides high level technical solution design expertise to all assigned Sales account executives

• Develops and refines standard practices and procedures

• Develops complex RFI/P/Q preparation as requested by Sales Representatives

• Independently delivers all deliverables for the customer

Customer Service

• Communicates with customers (internal and external) in an outstanding, professional, friendly and effective manner, both verbally and in writing

• Drives pre-sales efforts for all company products and services

• Provides outstanding technical support in sales presentations, customer meetings, and trade shows Business and Market Expertise

• Excellent understanding and awareness of technology trends in the market

• Exceptional understanding of Equinix data center, Network, and Cloud products and services

• Strong familiarity with the competitive landscape Collaboration / Communication

• Creates new business opportunities and grows existing customer relationships

• Influences internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales

• Develops a positive culture on the team

• Demonstrates outstanding presentation skills

Team Leadership

• Leads initiatives and team projects to better the organization

• Demonstrates team and thought leadership; is a recognized SME

Qualifications

• 7+ years customer facing experience in related industry preferred

• Bachelor's degree in Engineering or IT preferred

We are looking for a Country Nurse Manager who is compassionate, dedicated and committed to join us in delivering quality care to patients and their care givers in our dialysis center. The ideal candidate should be attentive, detail-oriented, and has a genuine service mindset to provide True Care.

Role & Responsibilities

• Partner and work seamlessly with cross-functional stakeholders to develop and execute the integration project plan (Diaverum’s processes & systems) in a timely manner.
• Manage the clinics strategy plans & execution, in partnership with Country Management team.
• Ensure that the clinic management fully understands and follows Diaverum’s Policies, Procedures and Guidelines and develop skills to assure and teach future nurses as mentors.
• Being accountable for collaborating with members of the health care team to design, implement, and measure safe, cost-effective, evidence-based care strategies.
• Responsible for increasing the level of skills of the clinic staff by means of development and implementation of clinic based education programs.
• Planning and coordinating an effective orientation and in-service program.
• Practicing in a manner that conforms the Code of Conduct of Ethics for Nurses and the Diaverum’s Code of Conduct.

Job Requirement:

• Bachelor degree in nursing from an accredited university with at least 5 years in acute/outpatient care setting or related facility is necessary.
• Experience in putting together project roadmaps and planning.
• The ability to work independently in a face-paced environment.
• Excellent English communication skills with the ability to handle inevitable objections, inspire trust and generate project enthusiasm.
• Business travelling as and when required.

Zentih Infotech (S) is a Tech Recruitment firm with 27 years of history in Singapore. We support clients from government and corporate sectors in terms of their Tech Hiring requirements.

Currently we are assistign one of our reputable client to lookout for Project Management Officer (PMO) Analyst, comfortable with 12 months contract period to start with, renewable.

Requirements :

• Support the end to end PMO related functions for the project such as billings, procurement, resource planning, client deliverables management & project status reporting.
• Work closely with the project team in the preparation of the project status reports and ensure timely submission
• Participate in client meetings for project status updates and document action points where needed
• Coordinate with the project team to ensure that delivery timelines are met, and project related deliverables are completed without delay
• Provide support in resource planning and coordinate with HR in the tracking of open resourcing demands along with the processing of resource onboarding and offboarding Assist in the management of assets and any administrative requests within the account

Responsibilities:

• Leading project planning sessions
• Coordinating staff and internal resources
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Managing relationships with clients and stakeholders
• Designing and signing off on contracts
• Overseeing all incoming and outgoing project documentation
• Participating in tender process i.e. design, submission and review
• Designing risk mitigation plan
• Conducting project review and creating detailed reports for executive staff
• Optimising and improving processes and the overall approach where necessary
• Securing growth opportunities and initiating new projects
• Managing large and diverse teams

Requirements:

• Minimum 7 years consulting resource with in project management office
• A strong facilitator and good in stakeholder management
• Good in communications.
• Strong office skills (particularly in ppt, JIRA and Confluence)
• Confident speaker, articulate.
• Pleasant disposition
• Independent, self-starter
• Strong in Governance role
• Comms & Change management capabilities (plus)

Job Responsibilites

• Prepare District Cooling System (DCS) design for bid submissions and potential projects using CAD/BIM software such as AutoCAD/Revit to create 2D drawings such as equipment layouts, elevational and sectional drawings, schematic diagrams, etc. and 3D models of buildings which include mechanical and electrical aspects, etc.
• Develop technical write-ups/proposals for bid submissions and potential projects
• Work with Project Development team to generate tender specifications and drawings for tender issuance to contractors and suppliers/vendors
• Liaise with Procurement team to issue tender documents to contractors and suppliers/vendors and evaluate tender submissions
• Review existing district and retail cooling plants’ operations and provide improvement suggestions/plans with a data driven approach
• Liaise with government agencies and IHLs on collaboration/co-development matters on new technology development in the cooling domain
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor/the head of department from time to time

Job Requirements

• Degree in Mechanical Engineering or equivalent qualification
• Professional qualification(s) such as Singapore Certified Energy Manager (SCEM), Energy Efficiency Opportunities Assessor (EEO Assessor) and/or BCA-registered Energy Auditor will have an added advantage
• Minimum 5 years’ experience in air-conditioning system design, major retrofit works’ design involving chiller plant systems and/or energy audits of existing projects
• Familiarity with deployment and integration of renewable energy sources (e.g., solar PV) and energy efficient technologies (e.g., energy storage systems) will have an added advantage
• Proficient in using CAD/BIM software such as AutoCAD/Revit
• Attention to details
• Passion for problem solving
• Must be eligible to work in Singapore without sponsorship or restriction

COMPANY DESCRIPTION

An integral part of Singapore's City in a Garden vision, Gardens by the Bay spans a total of 101 hectares of prime land at the heart of Singapore's new downtown Marina Bay. Comprising three waterfront gardens Bay South, Bay East and Bay Central Gardens by the Bay will be a showcase of horticulture and garden artistry that will bring the world of plants to Singapore and present Singapore to the World. We have career opportunities for the following and we would like to invite suitably qualified candidates to join us.

RESPONSIBILITIES

You will work as a team for the daily cafe operations which includes orders' taking, preparation and serving of food as well as cashiering duties. You will be responsible for simple cooking, proper kitchen housekeeping and compliance to health codes and sanitation standards. You will also handle inventory management including purchasing of supplies and receiving deliveries.

• Minimum GCE N' Level
• Candidates with caf operations and cashiering experience are preferred
• Friendly and service oriented
• Willing to work on weekends, public holidays and rotating shifts

Within Accuracy, you will find yourself immersed in some of the most interesting disputes in complex engineering, construction and infrastructure projects worldwide. As a key team member, you will play a vital role in supporting our teams by providing technical, analytical and reporting assistance to a diverse portfolio of clients, ranging from subcontractors to project owners. Your involvement extends from providing support and actively engaging in negotiations, all the way to offering assistance in expert evidence during international arbitration and litigation proceedings.

Your day-to-day responsibilities will involve comprehensive review, analysis and assessment of complex engineering, construction and infrastructure projects. You can expect to be involved in performing fee-earning quantum analysis work, contributing to the preparation of quantum expert reports, and providing advice on matters related to quantum disputes. You may also be expected to manage and assist the professional growth of associates and senior associates, collaborating with the delay expert team and being able to work closely with the legal team on dispute matters. Your skills will be instrumental in summarizing your work into presentations and reports addressed to clients, courts and tribunals.

No one engineering and construction project is similar to another; you will be constantly challenged to support the delivery of high-quality services to our clients.

Requirements

We are looking for candidates who are logical, analytical, dynamic and self-confident yet humble. You will need to demonstrate curiosity, enthusiasm, willingness to learn, a commercial interest, common sense, and attention to detail.

Preferably you will possess the following requirements:

• Experience in a relevant quantum claims and dispute role (consultancy QS and/or project site QS on construction projects, project advisory and/or disputes role)
• Preferably around 6 to 8 years of experience.
• Strong interest and knowledge in project advisory and quantity surveying.
• Exceptional numerical and analytical skills, commercial awareness, and attention to detail.
• Excellent oral and written communication skills in English, particularly the ability to summarise.
• Other language skills are desirable but not essential: in relation to the region (Mandarin, Bahasa Indonesian / Malay, Hindi) or with other Accuracy offices’ locations (French, Spanish, Italian, German).
• Ability to work independently and as part of a team.
• Experience in adjudication and/or arbitration would be advantageous.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

The Livestream Team is committed to creating real-time interactive scenes, As a new form of content, Livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with authors; It provides objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for expanding ecological boundaries.

Our LIVE Traffic & Ecosystem team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

Responsibilities:

1. Responsible for TikTok LIVE relationship product features and strategic designing, mainly including optimization of main relationship building, relationship distribution and relationship management. Through the growth of high value relationship scale, the amplification of long-term relationship value, and ultimately leads to the growth of core metrics of LIVE , enhancing the long-term ceiling value of LIVE format.

2. Deeply understand business logic, from the perspective of both users and hosts, clear the value of relationships at different stages of LIVE business development, understand the value chain path of relationship roles to users and hosts, formulate business plans and product designs based on the value chain path, output executable solutions and promote implementation.

3. In addition to the followership of hosts and fans, also responsible for researching social relationship-based gameplay and communication methods. By constructing innovative gameplay or communication methods by social relationships, enhancing the recognition of LIVE, promotes the acceptance of LIVE carriers by a larger group

Qualifications

- Bachelor's degree or above, with 3 years or more experience in user-side product management, including experience in platform and strategic product backgrounds, with a preference for experience in traffic strategy and creator strategy, possess both product feature design and strategic capabilities.

- Possess excellent product design and business understanding skills. Capable of identifying and driving solutions to problems through data or processes.

- Strong logical thinking skills, strong user insight, able to effectively communicate key issues in cross-team collaborations and drive implementation.

- Demonstrated project management and ability to handle pressure. Capable of understanding various stakeholders' needs and integrating resources to achieve cross-department cooperation.

- Enthusiasm for content products

- Bonus: working experience in LIVE or other content product is preferred

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Business Compliance is a team within Singapore Country Manager’s office that manages initiatives in support of priorities set forth by the local regulations. Seeking a motivated, deadline-driven, and meticulous individual who is ready to take on new challenges and contribute to the success of this critical function.

Responsibilities:

• Support the Singapore Outsourcing Committee in its oversight of existing and proposed outsourced activities by administering and coordinating activities in the Singapore Outsourcing Program
• Ensure outsourcing arrangements comply with Singapore regulatory requirements by performing assessment and due diligence on newly identified outsourced service provider (OSP) to determine applicability to the Singapore Outsourcing Program, as well as Ongoing Monitoring on existing outsourced service providers.
• Facilitate proposal on any new outsourced arrangement for Outsourcing Committee’s approval.
• Perform assessment of Operational Risk Events (OREs)’s applicability to existing outsourced service providers
• Maintain accuracy and completeness of the MAS Outsourcing Register
• Organize Outsourcing Committee Meeting on a quarterly basis and/or an ad-hoc basis, if required
• Interact closely with various stakeholders / teams, not limiting to Legal, Market Compliance, Controllership, Operational Risk, and Supply Management to coordinate the outsourcing activities.
• Maintain record of all outsourcing-related documents, meeting minutes, assessments, and approvals obtained in Shared Drive
• Perform Ongoing Customer Due Diligence (OCDD) on High-Risk Customers referred by Market Compliance as well as, prepare communications to request for KYC documentations from Card Member on an ad-hoc basis.
• Perform audit management activities including coordinating with Market Compliance, Operation Excellence and Audit team on pre-audit checks, as well as during and post-audit work.
• Partner with Operational Excellence to coordinate and facilitate Process Risk Self-Assessment (PRSA) testing
• Execute and coordinate ad-hoc business compliance-related activities to ensure business is compliant with MAS regulations.

Qualifications:

• Degree in Business or any related discipline
• Minimum 1 year of experience in Compliance, Audit or Legal would be good to have
• Good understanding of Singapore regulatory outsourcing governance
• Ability to execute tasks independently with appropriate coaching.
• Excellent oral and written communication skills
• Highly organized and detail-oriented individual with good analytical mindset
• Ability to demonstrate outstanding judgment and flexibility, identifying and reacting to critical issues in a timely manner.
• Ability to multi-task effortlessly and manage competing priorities under demanding deadlines.
• High standard of integrity
• Excellent proficiency in MS Office applications

Interested Applicants, please email your resume to [email protected] (R1767650), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Job Description

• Review facility documentations including facility agreement, collateral and other documents to ensure completion of documentation, perfection of collateral documents, satisfaction of conditions precedent, conditions subsequent and other approval requirements;
• Ensure transactions are implemented and complied with the Bank’s policies, local and foreign applicable regulations and guidelines;
• Liaise with internal and external parties in order to resolve documentation issues;
• Follow-up on pending documents;
• Conduct post-mortem review on approved credit documentation transactions;
• Assist in formulating and / or revising policies and procedures relating to credit documentation review;
• Prepare regulatory and management reports;
• Perform any other relevant duties to achieve team’s targets.
• Perform Non Performance Loan management /collection work.
• Other tasks assigned by the management.

Job Requirements

• Bachelor Degree or above(Finance, Economics accounting or related majors) with more than 2 year of relevant work experience.
• Strong financial, analytical and credit management skill
• If the applicant has Non Performance Loan management /collection work experience or Collateral Management work experience is preferred.
• Experience in credit risk management ,Review facility documentations and/ or Collateral Management will be an advantage.
• Effectively bilingual in English and Chinese is required as incumbent is required to liase with Chinese counterparts from Head Office.

We are looking for a highly driven, talented, and self-motivated experienced Business Development Manager (Cyber Security) to join our Singapore team! You will belong to and working with a group of fun and high-performing team members. You will have the opportunity to work on new and exciting opportunities and develop your career.

Your responsibilities as Business Development Manager (Cyber Security):

• A seasoned sales professional with a hunter mentality - able to generate sales and maintain a strong positive relationship with the prospects in enterprises in Singapore.
• Uncover new business opportunities and acquire new accounts various private sectors horizontally.
• Possess a thorough knowledge of the cyber security industry, and how cyber security services (cyber testing, advisory, managed security services) to be of great value to the clients.
• Participate in pricing and tender adjudication with senior management.
• Take ownership of generating new strategic clients by passionately advocating the client requirements.
• Experience in direct engagement with senior/C-level prospects, demonstrating strong sales skills in those interactions.
• Be participative in the development of value propositions and negotiate successfully to close a sale.
• Forecast, manage, and follow up the key clients in a systematic way and grow the accounts in a result-driven metric.

Requirements:

• Bachelor's degree or equivalent.
• Minimum 2 year of B2B sales experience, preferably IT security consulting, managed security services or Microsoft Security Products.
• Strong Hunter Sales mentality.
• Excellent written and verbal communication skills.
• Be energetic, positive outgoing, proactive, creative, and have attention-to-detail with outstanding selling and networking skills.
• Strong verbal and written communication skills, including a demonstrated ability to prepare quality documentation and presentations for technical and non-technical audiences
• Proven experience in a sales environment and/or customer service role.
• Independent and committed with a high-performance culture.

Join us!

We are committed to building our team with high performing culture that emphasizes servant leadership and continuous improvement which constantly spurs one another towards bringing the best version of oneself.

Your personal data will be processed for the purpose of managing softScheck's recruitment related activities, which includes setting up and conducting interviews and tests for applicants, evaluating, and assessing the results and as is otherwise needed in the recruitment and hiring process. Please consult our Privacy Notice (https://www.softscheck-apac.com/privacy-policy/), to know more about how we collect, use, and transfer the personal data of our candidates

Responsibilities:

• Monitor clients’ vessels and detect performance variations among them, analyzing data from both clients and industry sources.
• Utilize modern Business Intelligence Tools to process and interpret extensive datasets.
• Identify patterns and deduce insights to suggest enhancements for shipping firms through data analysis.
• Present findings and offer improvement recommendations through written reports or direct client engagement.
• Comprehend client requirements and contribute insights for customizing products to developers.
• Oversee client projects, introducing tools and procedures for the Performance Center, including training for new clients.
• Refine and specify service offerings and deliverables for fleet performance advice within the Performance Center.
• Conduct trials for potential new clients and explore additional services for existing ones.

Requirements:

• Possession of a Marine Engineering or Nautical degree (or equivalent).
• Sailing background considered a plus.
• Demonstrated experience in the shipping sector, particularly in vessel performance and fuel efficiency matters.
• Strong motivation to engage with clients effectively.
• Proficiency in modern IT tools and concepts.
• Analytical and conceptual aptitude with a self-driven and energetic approach.
• Ability to inspire and persuade, with confident interpersonal skills suitable for interactions with colleagues and clients across various levels.

• Develop material inventory plans, releasing orders to suppliers, analyzing, consolidating, and reporting supply and demand to management, clients, and customers for raw material and MRO.
• Monitor, assess and revise targeted inventory levels in conjunction with changes in demand/supply variability.
• Coordinate expedition of material release to prevent/alleviate inventory shortages and material scrap exposure. Cross functional collaboration is required with Manufacturing, F&E, PD, QC, GSS, Warehouse, other partners within the company and vendors to ensure alignment with demand requirements and available inventory.
• Track and analyze monthly performance metrics for adherence, accuracy, cycle times and inventory investment. This includes understanding and contributing to the team’s performance board and presenting the board to management.
• Support global, site and department continuous improvement efforts.
• Responsible for sourcing, pricing, terms and conditions for purchase orders, contracts, and blanket orders required by the company for various commodities, supplies and services
• Receives, evaluates, and processes the purchase requisitions for inventoried raw materials, following established company policies and procedures.
• Maintain Purchasing’s record database (SAP System) integrity and maintain purchasing documentation to cGMP standards.
• Perform special projects to identify cost saving opportunities
• Interact with Sr. Associate Buyer and with Specialist Production Planner, Quality, Manufacturing, Engineering to develop specifications for new equipment and materials
• Resolve discrepancies that arise from purchase orders, impacting areas such as Receiving and Finance Monitor and coordinate returns of goods.
• May be responsible for ownership of Non-Conformances, CAPA’s, and/or Change Controls.
• Training resource on SAP and Maximo for ASM
• Maintain Purchasing’s record database (SAP System) integrity and maintain purchasing documentation to cGMP standards.

Interested candidates may apply through the application system. We regret to inform only shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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Kian Soon Mechanical Components Pte Ltd, a subsidiary of swedish public listed company BUFAB, is looking for motivated and enterprising talents to join us as Key Account Manager.

Initially founded in 1977 as Kian Soon Hardware & Trading Pte Ltd, our objective was to provide customers hardware solutions for their mechanical applications. Over the years, we have evolved to serve a wide range of industries through the provision of advanced application mechanical components.

Today, our network of offices brings a competitive presence across the region, allowing services and products to be brought closer to customers. We also believe in investing in and developing our staff to bring out their full potential.

www.kiansoon.com.sg

www.bufab.com

Purpose of the role:

1. This position formulates effective sales strategies to manage existing customer base and penetrate new accounts and existing/ new market segments.

2. A key role is to assist the Sales Manager in accomplishing sales and revenue targets, in alignment with overall company’s growth objectives.

Expected outcomes:

1. Manage relationships with customers and develop strong rapport with key and strategic accounts.

2. Manage assigned key and strategic accounts effectively and develop new customers to achieve sales and profit objectives set by management.

3. Creative selling in offering value-added services to customers, proposing solutions, assessing risks with effective planning and project management to promote Vendor Managed Inventory, Creative Component Solutions and explore potential business opportunity.

4. Explore new and existing products to widen company’s offer range.

5. Review customers’ contracts and ensure compliance with company’s contractual guidelines and procedures, before entering into agreement with prior approval from management.

6. Monitor industry trends and analyse market demand to generate accurate forecast so that the company could make necessary adjustment in capacity and resources.

7. Uphold professionalism in selling and key account management, promote company’s brand name and participate in trade promotion events when needed.

8. Attend to customer’s complaint and co-ordinate with Quality Department to resolve quality/ technical/ delivery/ service issues.

9. To perform other tasks as may be assigned by the respective supervisor or management.

10. Meet sales GP and sales target and quarterly KPI set.

Required Qualifications & Competencies:

1. Minimum: GCE ‘O’ Levels

2. Fresh graduates are welcome.

3. Teamwork within team and across departments

4. Effective time and stress management.

5. Multi-tasking in a fast-paced working environment

6. Communication and people skills

7. Presentation and Negotiation skills

8. Ability to use MS Office Applications (Outlook, Excel, Work, Powerpoint, Teams)

9. Good command of Mandarin and English in both writing and oral (may need to handle Mandarin speaking customers)

KPIs:

1. Sales Target

2. Customer Account Management (full responsibilities)

3. Costing and set pricing for optimal results (market share and/ or profitability)

4. Problem resolution (competency and work with internal and external stakeholders)

Description
Operations Manager are assumed to be skilled in managing diverse operations of 7 stalls in Food Court. They must build positive business relationship with the Outlet Supervisor, Chef and Team and be responsible for the overall success of the outlets by leading a team of outlet supervisor towards effective collaboration and attainment of goals aligned to the company strategic plans.

Duties and Responsibilities shall include but not limited to:

Management
• Provides production direction to Team Member in a clear, concise, and positive way and coaches others to lead operations
• Ensures Team Member delivers quality service and food in accordance with company’s guidelines
• Act as a point of contact between HQ Corporate office and assigned outlets.
• Provide information from HQ to Outlet Managers and Team through various ways of communication
• Coach and mentor, all level of Team Members in your assigned outlets
• Review all assigned outlets’ Daily Business Reports on a daily and weekly basis, and identify problems and suggest improvement measures

Outlet Operational Leadership
• Leads operations by directing efficient and accurate preparation of products for prompt customer delivery within the established speed of service guidelines
• Evaluate existing business procedures and recommend improvements
• Coordinate and arrange on-going maintenance with HQ Corporate office to ensure business continuity
• Review customers feedbacks and incident reports, and ensure actions are taken and execute AAR for improvement

Manpower
• Review outlets’ weekly schedule to ensure staffing levels based on business needs and coverage for Outlet Supervisor(s) during operating hours
• Manage manpower cost in your assigned outlets
• Resolve employees’ concerns and conflicts when required
• Manage and maintain team’s hiring and attrition rate

Preferred with cooking skills and with Class 3 Driving License (Travelling among multiple outlets easier).

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment.

2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors

4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette.

5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.

6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget.

7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.

8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).

9. Develop sales plans to generate business from identified markets/accounts.

10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.

11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.

12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.

13. Negotiate transient rates for assigned accounts.

14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.

15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.

16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.

19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

20. Additional leadership responsibilities as assigned.

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Responsibilities

• Oversee the day-to-day operations of the clinics.
• Leading a team of clinic consultants, therapists and point of contact as well as influencing Physicians to ensure that all the clinics' daily operational activities are running smoothly and effectively and monthly’s clinic sales target are achieved.
• Coordinate and communicate between patients, employees and management team.
• Manage and approve company budgets, assign tasks and schedule of weekly work shifts.
• Implement policy changes, planning of employees’ development and training programmes, as well as involving in the recruitment process.
• Regularly evaluate, develop and implement new protocols to optimize patient care and to improve clinics’ operations, staff performance and productivity.
• Performing quarterly employee reviews and gathering feedback to help employees achieve both the organisation and their individual professional goals.
• Ensure that all policies and procedures function in accordance with state and federal laws.
• Supervise and manage clinics’ purchases, inventory, maintenance and repair of clinic equipment.
• Being present at the different clinics daily to support the team, including handling difficult patient situations.
• Involve in clinic promotional activities and propose new strategies for business growth.
• Assist in any additional ad-hoc tasks assigned by the Company.

Other information

• Working schedule: 5 day work week with 2 days off (off days will be split 1 weekday and 1 weekend)
• Willing to work on weekends and public holidays as clinics are open daily.
• Working shift: 830am-615pm / 1145am-930pm (Rotation)
• Willing to travel as clinics are based islandwide when required.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Your Role:

We are looking for a passionate and sales-driven Sales Manager to expand the clients base.

What Will You Do:

• To develop and maintain strong relationships with new and existing clients.
• To act as the primary point of contact for these accounts, ensuring loan and disbursement process are smooth and succesful.
• To hit and exceed sales target.
• To be responsible in customers' Trade Recieveable Accounts.
• To recommend machinery solutions to clients.

What Do You Need:

• At least a Diploma in Mechanical Engineering or equivalent
• Must have minimum 5 years experience in Industrial Sales handling heavy equipment

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales agreement ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Job description

Plan, execute, monitor and evaluate Community Partnership’s strategy, through a myriad of programmes, initiatives, activities and campaigns

Volunteer Management

• Maintain and grow volunteer base through outreach to individuals, community-based groups, and large corporates

• Implement volunteer management policies, practices, and processes

• Execute and evaluate volunteer publicity and recruitment efforts, orientation, training, volunteer recognition and engagement activities

• Assess in-house requirements for volunteers, and evaluate the effectiveness of volunteers/volunteer partnerships

• Manage volunteer database and prepare timely and consolidated progress reports on budget and statistics

• Be the custodian of the Volunteer inbox, relevant EDMs, and Telegram channel

• Ensure that volunteers are matched with suitable opportunities that are in line with their interests/skills so as to increase positive volunteer experiences

• Support efforts to drive volunteer-to-donor conversion

The above activities are by no means exhaustive and are subjected to amendment whenever is needed.

Job Requirements

• Two to three years of professional work experience

• Bachelor’s degree from an accredited university

• Ability to work with different stakeholders (both internal and external) at different levels, and curate/tailor appropriate messages and volunteer experiences

• Solid storytelling skills with the ability to sell a cause with conviction

• Some experience with social media

• Simple design skills for clear communications collateral/assets are a plus

• Good situational judgement and critical thinking skills

• Passion for social impacts and outcomes

Leads the establishment of a finance shared service centre Lead a team in the billings, AP, AC, GL, accounting functions.

Manage cash flow and optimise cash balances by tracking transactions.

Maintain strong control ensuring all group policies, tax and other statutory requirements are complied with.

JOB DESCRIPTION

• Manage a portfolio of projects at various sites, overseeing the operational, manpower planning, deployment and productivity of the staff.
• Maintain regular and direct contact with customers. Inform customers on any updates and ensure the contractual terms are met.
• Develop good relationship with customer to increase their satisfaction towards our service, commitment to our long-term presence and further extension of our services.
• Maintain the budget in terms of manpower and inventory, provide billing summaries and expenses in accordance with the company’s requirements.
• Implement and enforce the company’s procedures and systems laid down.
• Align the operations team’s grooming standards in accordance to company and customer’s requirements.
• Provide adequate training and coach staff to meet the required contractual standards. Conduct daily inspections/audits to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.
• Keeping abreast of the latest technology to improve quality and efficient of equipments and identifying trainings for staff to increase their productivity.
• Ensure all cleaning tasks carried out is in compliance to Health & Safety Environmental procedures and practices. Manage, investigate and report accidents/incidents to Head Office promptly
• Lead and drive the team in creating great service experiences for customers to achieve our People Make Places Objective.
• Ensure compliance with local government legislation (eg. Employment Act, Foreign Manpower Act, Workplace Safety) and ISS corporate governance polices as below:

- ISS Group Policy and Procedures

- ISS Core Values

- ISS Code of Conduct

- ISS Leadership Principles

- ISS Safeguarding Children and Vulnerable Adults Policy

- ISS Global People Standards

- ISS Safety Rules

• Support in achieving contract KPI measurements on employee turnover rate, retention rate, employee survey NPS (net promoter score) and LTIF (lost time injury frequency).