We are seeking a meticulous and detail-oriented individual to join our team as a Branded Goods Cleaning Specialist. The Cleaning Specialist will be responsible for the cleaning, maintenance, and preservation of branded goods, ensuring they are presented in impeccable condition to our customers.

Key Responsibilities:

1. Cleaning Procedures:Clean and sanitize branded goods according to established procedures and guidelines.
   Use appropriate cleaning agents, tools, and techniques to remove dirt, stains, and other blemishes without damaging the products.
   
2. Surface Care:Carefully clean and polish various surfaces, including leather, fabric, metal, and glass, to restore their original luster and appearance.
   Apply specialized cleaning products and treatments to maintain the integrity and quality of branded goods.
   
3. Delicate Handling:Handle branded goods with care and attention to prevent damage or distortion during the cleaning process.
   Use gentle and non-abrasive methods to clean delicate materials and intricate designs.
   
4. Stain Removal:Identify and treat stains and discolorations on branded goods using appropriate stain removal techniques and products.
   Test cleaning solutions on inconspicuous areas to ensure compatibility with materials.
   
5. Quality Assurance:Conduct quality checks on cleaned items to ensure they meet quality standards and customer expectations.
   Inspect items for any residual dirt, stains, or damage and address any issues promptly.
   
6. Inventory Management:Maintain accurate records of cleaned items, including inventory counts, cleaning dates, and any special instructions or requirements.
   Organize and store cleaned items in designated storage areas to prevent re-contamination.
   
7. Equipment Maintenance:Clean and maintain cleaning equipment, tools, and supplies to ensure they are in good working condition.
   Report any equipment malfunctions or maintenance needs to the supervisor.
   

Requirements:

1. Experience: Previous experience in cleaning and maintenance, particularly with branded goods or luxury items, is preferred.
2. Attention to Detail: Exceptional attention to detail and thoroughness in cleaning and inspecting items.
3. Manual Dexterity: Strong hand-eye coordination and manual dexterity for handling delicate items and performing precise cleaning tasks.
4. Physical Stamina: Ability to stand, bend, kneel, and lift objects as needed during cleaning activities.
5. Adaptability: Willingness to learn and adapt to new cleaning techniques, materials, and procedures.
6. Ethical Conduct: Commitment to upholding ethical standards and integrity in all cleaning activities, respecting the confidentiality and privacy of customers' possessions.
7. Team Player: Ability to work collaboratively with other team members and support team goals and objectives.

This is an exciting opportunity for an individual with a passion for cleanliness and attention to detail to contribute to the maintenance and preservation of our branded goods. If you meet the requirements and are ready to uphold the highest standards of cleanliness and quality, we encourage you to apply for the position of Branded Goods Cleaning Specialist.

Responsibilities

• Manage existing and growing new accounts in Academic, Research, Pharma and/or Life Science industries.

• Sell scientific devices and consumables such as cold chain management instrument, Agri-technology, lab automation with the ability to support demonstrations (Relevant training will be provided)

• Provide pre-sales and post sales technical and application advice and support to customers.

• Perform business development for new and current products to maintain our market leadership

• Build and maintain good relationships with prospective clients and key account opinion leaders.

• Create, submit sales report on our CRM software.

• Opportunities for overseas product training are available.

Requirements

• Degree in Life Sciences / Biomedical Sciences, or Diploma with minimum 2 years of experience in the relevant field will be considered.

• Exposure to lab equipment and processes with R&D experience would be an advantage

• Have an understanding of the local academic, research or healthcare landscape

• Goal-oriented and sales-driven.

• Independent, self-motivated and excellent team player

• Excellent communication and interpersonal skills

• Willing to travel to the office in Pandan Loop and visit customers across Singapore depending on the customer segments

Benefits

• Competitive remuneration package which commensurate with experience & qualifications.

• 5-day work week with good work-life balance

• Comprehensive insurance and medical benefits.

• Local & overseas training available.

• Career advancement opportunities.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chong Lih Siean (Jessy)

EA Personnel Reg No: R1547998

Job Responsibilities:

• Create and manage Google and Meta Ads campaigns to generate leads and achieve our digital communication objectives.
• Optimize paid advertising campaigns, including Meta Ads, Google Ads, and various social media Ads.
• Conduct thorough market research and analyze data to identify trends and enrollment opportunities.
• Collaborate closely with cross-functional teams to develop visually appealing and on-brand creative content for various digital marketing channels.
• Utilize design tools and software to craft/edit attention-grabbing banners, graphics, videos to produce compelling video content for digital campaigns.
• Stay updated on industry trends and best practices in creative development to ensure our campaigns are visually impactful and resonate with our target audience.
• Implement A/B testing and conversion rate optimization (CRO) strategies to enhance campaign effectiveness.
• Track, measure, and report campaign performance using Google Analytics and other relevant tools.

Qualifications:

• Candidates should have a minimum of 2 years of experience in digital paid advertising, preferably from a digital marketing agency
• In-depth knowledge of digital marketing channels, including social media, search, and display advertising.
• Bachelor's degree in Business, Marketing, IT, or a related discipline.
• Candidates with more experience may be considered for an Assistant Manager position.
• Proficiency with paid advertising platforms, including Google Ads and Meta Ads.
• Strong analytical and data-driven mindset, with some experience using analytics tools to track KPIs and ROI.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• A self-motivated individual with a genuine passion for digital marketing and a willingness to learn and adapt to new technologies and platforms.
• A results-oriented approach with a proven track record of delivering digital lead generation.

Our client is an Life-science MNC, one of the leading players in the Trading & Distribution sector. Due to business needs, they are now recruiting a Product Specialist to be part of their team for ongoing transformation projects. They are located in the West.

The Responsibles of the Product Specialist are:

• Responsible for managing existing and growing new accounts in various industries, which includes Academic, Research, Healthcare and/or Life Science.
• Responsible for selling scientific devices and consumables with the ability to support demonstrations
• For Product Specialist (Healthcare) – Selling scientific and medical devices such as diagnostic reagents with the ability to support demonstrations (Relevant training will be provided).
• Provision of pre-sales and post sales technical and application advice and support to customers.
• Business development of new and current products to maintain our market leadership
• Building and maintaining good relationships with prospective clients and key account opinion leaders.
• Create, submit sales report on our CRM software.
• Opportunities for overseas product training are available.
• Ad-hoc duties as assigned.

Requirements:

• Min Degree in Life Sciences related discipline
• Good communication and interpersonal skills.
• Experience in handling laboratory equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

JOB SCOPE:

Roles :

· Providing first level contact and convey resolutions to customer issues

· Properly escalating unresolved queries to the next level of support

· Tracking, routing and redirecting problems to correct resources

Requirement

1. Minimally Nitec qualifications in IT related disciplines
2. Minimum 1 year Customer Service Experience in technical or non-technical call center environment.
3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
4. Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
5. Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.

SECTION A: POSITION SUMMARY
- The 1st Level Remote Support is required to provide 1st point of contact for clients and provide excellent customer service to address their inquiries, concerns, or complaints.


SECTION B: KEY RESPONSIBILITIES AND RESULTS
1. Answering incoming calls and making outbound calls to customers or clients.
2. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
3. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
4. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
5. Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
6. Ensuring accurate and complete documentation of customer interactions and transactions in the system.
7. Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

To operate various types of ES machinery and equipment to ensure the project sites environmental services are carried out as per customers requirements AND to review and propose continuous improvement initiatives to improve time, cost & quality management through analysis of ES data/QC checking on common areas or toilets cleanliness and defects reporting. Handle periodic work related photos.

Staff Nurse | Urology Specialist/Office hours | SNB Registered | Novena - 4769

Salary: $3200 - $4000

Working hours: 5.5 days; Mon - Fri: 9:00am - 5pm, Sat: 9:00am - 1pm

Location: Mount Elizabeth Novena Hospital, 2 days/week need to help at Gleneagles Medical Centre

Responsibilities:

• Undertake nursing duties (i.e. phlebotomy, subcutaneous/intramuscular injections, simple wound dressings)
• Medication dispensing
• Chaperone doctor, assist with minor procedures in clinic
• Perform administrative duties including patient registration, payments, booking of appointments, financial counselling, stock-taking and managing insurance claims.
• Ensure the cleanliness and tidiness of the clinic

Job Requirements:

• Degree / Diploma in Nursing
• Full registration under Singapore Nursing Board

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

+65 9850 3820 | [email protected]

Senior Recruitment Consultant

Responsibilities:

• To provide technical advise and checks on marine instrument and topside in completion systems for our clients.
• To oversee project schedules assigned and fulfil it on time.
• Act as a specialist to check on Insrutment and Control related matters
• Perform loop checks in marine instrument

Requirements

• Degree in Instrumentation
• Minimum 12 years experience in relevant role.
• Experience in oil and gas projects especially in FPSO
• Familiar with PLC, SCADA and DCS
• Familiar with Fire Alarm and/or gas detector system will be an advantage
• Familiar with P&ID

Leather Repair Specialist | Macpherson

Working hours：
If 5 days ($1400 without experience)
Mon – Thurs 9am-7pm. Friday 9am-6pm.
If 6 days ($1600 without experience)

Working Location: Office/HQ – Macpherson

Roles & Responsibilities

• Skillfully restore and repair various leather products.
• Work closely with our operational team to implement industry best practices and knowledge.
• Additional consideration if you possess expertise in both leather and textile arts.
• Demonstrate your capability to initiate tasks and successfully bring them to completion.
• Join a rapidly expanding and robust team that creates a substantial impact.
• Take full ownership of your responsibilities and proactively drive your professional growth.
• Cultivate proficiency in leather products, including care, materials, and construction for bags. Also, gain expertise in color matching and creation, as well as proficiency in basic tools.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities:

• Handle administration support on the full cycle of training-related matters for employees such as planning training system, training scheduling, enrolment, and ensuring instructors and related resources are available.
• Coordinate with internal stakeholders (including contractors) on the training matters.
• Liaise with third-party training providers on the external training-related matters from training scheduling, sourcing for training courses, issuance of PR/PO, invoicing, etc.
• Support in the budgeting and forecasting the expensed to match with department plan.
• Periodically evaluate ongoing programs to reflect the current trend or requirements.
• Assist with training materials development.
• Support in managing and maintaining resource library (training materials, web-based training material, training videos, etc.).
• Perform training administration duties, maintain of training records, training completion monitoring, preparation of training reports, updating and management of course evaluation results, etc.

Requirements:

• Diploma in Engineering/Business Studies.
• Minimum of 2 years' experience in handling the operational support / training management for Engineering field.
• Well-versed in using Microsoft Excel (VLOOKUP / Pivot Table).
• Good analytical thinking, strong communication and good interpersonal skills.
• A meticulous, organized, and resourceful team player.

To apply, please click "Apply Now" or visit www.gmprecruit.com and search for job reference: 24041

GMP Technologies (S) Pte Ltd | EA Licence 11C3793 | EA Personnel: Novita Widjaja | Registration No: R22105960

Job Description

1. Pick up haircutting skills, counselling techniques & service flow in 3 months.

2. On-job-training for 3 months.

Job Requirements

1. Have keen interest in haircutting.

2. Willingness to learn.

3. Able to stand for long hours.

4. Able to work on weekends & public holidays.

5. Service driven

6. Team player

7. Good communication skills.

This is an 8-month contract role based in Singapore.

RESPONSIBILITIES

• Review and process incoming reports of alleged legal rights infringement during the APAC time zone. Key metrics include SLAs, quality, accuracy, and escalation rates;
• Proactively deliver insights from data and trends seen in the queues, and suggest improvements;
• Specifically, the scope of work includes:

1. Content review:Responsible for reviewing and analyzing user-submitted reports of intellectual property infringement on the social media Family of Apps. This may involve assessing the validity of the report, determining whether the content violates social media policies or applicable laws, and taking appropriate action such as removing the content or disabling the account.
2. Correspondence management: Manage correspondence with users who have submitted reports of intellectual property infringement, as well as with rights holders and their legal representatives. This may involve providing updates on the status of reports, requesting additional information, and communicating decisions regarding content removal or account disablement.
3. Data entry and record keeping: Responsible for accurately entering data into the systems and maintaining detailed records of all actions taken in relation to reports of intellectual property infringement. This may involve using specialized software or tools to track and manage reports, as well as generating reports and analytics as needed.
4. Policy and legal compliance: Stay up-to-date with relevant laws and regulations related to intellectual property, as well as the social media's internal policies and guidelines. They will be responsible for ensuring that all actions taken in relation to reports of intellectual property infringement are compliant with these requirements.
5. Training and development: Participate in ongoing training and development programs to improve their skills and knowledge in the area of intellectual property operations. This may involve attending workshops, webinars, or other training sessions, as well as completing online courses or certifications.

MINIMUM QUALIFICATIONS

• Bachelor's degree and/or masters or equivalent experience;
• 1+ years of professional experience, preferably with a background in trust & safety / risk management operations (previous legal or Intellectual property experience preferred);
• Strong critical thinking and creative problem solving skills;
• Passionate about helping people and maintaining user trust in social media platform;
• Interested in the intersection of legal guidance, policy and free speech on the Internet;
• Intellectually curious, self-motivated and scrappy;
• Excellent communication skills with strong attention to detail;
• Able to act independently across competing priorities and exercise impeccable judgment;
• Able to thrive in a constantly changing environment.

UEN: 199700895N

Job Description:

1. Responsible for the establishment, optimization, maintain information flow accounts and focus in China market.

2. Responsible for the timing, geographical targeting, audience targeting, pricing, and budget setting of graphic and video advertisements.

3. Summarize and analyse advertising data, adjust advertising strategies, improve advertising effectiveness, and increase ROI (Return on Investment).

4. Analyse and provide feedback on the advertising material placement data to provide clear direction for the design of new advertisements.

5. Monitoring industry trends and learn new advertising strategies.

Job Requirement:

1. Bachelor’s degree in business or marketing, at least 1 – 2 years of relevant working experience

2. Experience in advertising on Facebook, Google, TikTok, etc will be advantageous

3. Strong data monitoring and analysis skills, capable of independently providing optimization recommendations based on data.

4. Strong learning ability, excellent communication and coordination skills, proactive work attitude, and high sense of responsibility.

We are seeking an organized and detail-oriented Payroll and HR Specialist to join our team. In this role, you will be responsible for efficiently managing various aspects of employee payroll, on-boarding/offboarding, benefits administration, communications, and more. Your meticulous attention to detail and excellent communication skills will contribute to the smooth operation of our HR processes.

Key Responsibilities:

1. Payroll Management:

• Oversee monthly and ad-hoc payroll manual calculation and processing.
• Ensure compliance with statutory regulations and resolve any discrepancies.
• Reconcile payroll accounts and prepare necessary reports.

2. Employee (contract staff) On-boarding and Documentation:

• Prepare and issue Offer Letters for contract staff.
• Coordinate pre-employment medical check-ups and reference checks.
• Oversee the security screening process for new hires.
• Maintain accurate personnel records in HRIS, including payroll, leave, and claims data.

3. Employee (contract staff) Benefits Management:

• Administer Group Health & Safety and Group Outpatient GP Plans.
• Monitor service quality of external vendors.
• Manage medical insurance, claims, and work injury compensation procedures.

4. Employee (contract staff) Engagement:

• Respond promptly to employee inquiries and concerns.
• Assist in planning and executing employee engagement activities.

5. Grievance Handling and Disciplinary Procedures:

• Support the management of grievance and disciplinary processes.

6. Performance Appraisal:

• Assist in managing the annual performance appraisal process.
• Prepare confirmation and increment letters as needed.

7. Leave and Attendance Oversight:

• Validate attendance and leave reports for accurate payroll processing.

8. Financial Reporting:

• Generate monthly billing through ERP system.
• Prepare customer reports and other relevant financial documentation.

9. Training and Government Claims:

• Register contract staff training sessions.
• Submit claims to government bodies for training and other applicable reimbursements.

10. Work Pass Administration:

• Provide support in work pass applications and processing when required.

Qualifications and Skills:

• At least 4-5 years of relevant HR (including payroll) experience with some senior level responsibilities.
• Diploma or Bachelor's degree in Human Resources or related field (or equivalent experience).
• Strong organizational skills with a keen eye for detail.
• Excellent communication and interpersonal abilities.
• Proficiency in Excel (VLookup, Pivot Table, formulas), HRIS and payroll systems. Experience in JustLogin an added advantage.
• Knowledge of employment laws and regulations.
• Ability to prioritize tasks and meet deadlines.
• Problem-solving and conflict resolution skills.

If you are a proactive individual with a passion for HR operations and a commitment to ensuring a positive employee experience, we encourage you to apply for this role. Join our team and play a vital role in supporting our employees' journey within the organization.

Supply Chain Project Specialist

1 year contract, with potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class US Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is a US healthcare company with a broadly diversified business across consumer, pharmaceutical and medical device segments. With over $93B in 2021 sales, they have more than 140,000 employees across 60 countries with a heritage of more than 130 years.

Job Brief

Position resides within the Demand & In-market supply chain group, part of Supply network.

Mission of Demand & In-market supply chain:

• Achieving an optimal interaction between company Affiliates, inventory, and operational costs throughout the supply chain.
• Achieving excellent customer service by ensuring transparency across the supply chain and proactive problem solving and communication;
• Forming a platform for further integration and improvements in the supply chain.

Key Responsibilities:

• Responsible for planning and overseeing projects within the organization, from the initial ideation through to completion
• Coordinate internal stakeholders, sites and external stakeholders for flawless execution of projects
• Establish strong collaborative relationship with all stakeholders.
• Perform risk management to minimize potential risks
• Develop and manage a detailed project schedule work plan.
• Track project performance and make adjustment as needed, specifically to analyze the successful completion of short and long-term goals
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Measure project performance to identify areas for improvement
• Business relationship with the customer, focusing on excellent and proactive communication, transparency and pro-active and tactical problem-solving.
• Work closely with supply network planner to ensure that the inventory levels of the company affiliates are replenished on time based on their latest forecast numbers.
• SAP master data setup and governance during the project transition to ensure proper replenishment propagation in system.
• Monitor and review new artwork implementation according to the first batch release timeline.
• Accountable for planning for Phase In/Phase Out of timeline management considering commercial, quality or regulatory strategy and ensuring implementation.

Qualifications:

• University degree or equivalent with minimum 3 years’ experience in Supply Chain and Project Management
• Experience in ERP systems and business data warehouses (preferably SAP) is an advantage
• Ability to partner with and influence others without direct authority; build consensus and look for collaboration with people from different organizations
• Ability to manage complexity and changing environment
• Strong ability to manage remote resources
• Process oriented mindset (process excellence) and able to manage complexity and change
• Strong project management competencies
• Excellent analytical skills
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Mandatory SAP knowledge, Microsoft Office, etc

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Interested parties, please click on APPLY button. Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Mission of the role: The E-commerce marketing lead is responsible for the management & optimization of our e-commerce/shopify websites. He/She must be able to conduct data analysis to generate data-driven market insights, to then work with various teams to implement and increase both revenue & profitability of the shopify websites.

Job Duties and Responsibilities:

• Work closely with internal stakeholders to plan and optimize our existing e-commerce brand exposure and performance.
• Serve as the primary liaison between our company and the external agency tasked with developing our e-commerce portals. Ensure that project timelines, budget constraints and quality standards are met.
• Maintain the online e-commerce portals including but not limited to items daily maintenance, stock management, campaign execution, and price updates.
• Prepare and create product listings on the Shopify platform. Ensure functionality on a daily basis by doing website checks.
• Produce weekly, monthly, quarterly, and yearly reporting on key e-commerce KPIs (sales, conversion rate, traffic, etc.) including forecasting, profit/loss, and useful market insights to the leadership team.
• Analyze the past campaigns in order to improve marketing effectiveness and ROI.
• Identify and evaluate new marketing opportunities to increase direct internet traffic as well as monitoring the online presence as well as online marketing activities of immediate competitors.
• Conduct market research and stay up to date with the latest E-commerce trends/marketing strategies and execution in order to increase online sales

Requirements:

• Degree In Business, Marketing, or other relevant fields
• Minimum of 3 years of relevant work experience in E-Commerce with at least 1-2 years of experience handling Shopify
• Experience working with media-buying platforms (Facebook, Bing, Google Ads) would be an added advantage
• Familiarity with Shopify platform and E-commerce usability
• High degree of business acumen with experience analysing data and doing sales forecasting
• Excellent project management skills, with the ability to manage multiple competing priorities in a fast-paced environment
• Self-starter and able to work effectively independently
• Attention to detail

Job Responsibilities

· Source, negotiate, and select vendors that meet the company’s quality, price, and delivery requirements

· Develop and maintain effective relationships with vendors and suppliers

· Monitor supplier performance in terms of quality, cost, and delivery

· Review and analyse purchase requisitions and generate purchase orders

· Ensure timely delivery of items and follow up with vendors on outstanding orders

· Coordinate invoice/quality discrepancies with vendors

· Maintain accurate records of purchases, pricing, and other important data into SAP system

· Proactively manage supply risks and impact of disruptors on production such as demand fluctuations, component shortages, logistics issues, supplier issues or other

· Ensure engineering change notes are managed and executed timely with minimal impact to production

· Implement all processes to organization standards and support continuous improvement initiatives, identifying areas of improvement

Job Requirements

· Diploma or Degree in Supply chain, Engineering or Business administration

· 5+ years of experience in purchasing, buying, and/or planning preferred

· Relevant working experience within a manufacturing environment in Oil and Gas sector will be an advantage

· Supplier relationship management, including evaluation and development

· Capability to evaluate and mitigate risks in the planning process

· Strong knowledge of purchasing principles and procedures

· Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and SAP system

· Ability to work under pressure in a fast pace working environment

As a Customer Support Specialist (Weekend), you will be responsible for working directly with HubSpot customers, across all product lines and all customer channels. You will partner with our customers to resolve issues and help them build familiarity with, and effectively use, a variety of tools within HubSpot. You will strive to deliver a human centered, helpful and consultative Support experience through creative problem-solving, thoughtful communication and tailored solution design that solves roadblocks and puts customers back on track to achieving their key business outcomes.

In this role, you will:

• Communicate with customers via phone, live chat, and e-mail, to effectively resolve issues, adapting to fluctuations in the volume of incoming inquiries
• Apply troubleshooting frameworks to test, recreate, and investigate technical queries to remove barriers and help customers get back on track as quickly as possible
• Identify and diagnose software issues to fix and improve the product experience for our customers
• Utilize the full potential of internal resources and tools to learn and adapt to a growing product and a fast-changing industry
• Apply business acumen in customer interactions to proactively identify opportunities to grow their business, through the usage of our software, and convert those opportunities into leads for Sales
• Communicate thoughtful, empathetic, and complete resolutions tailored to each customer, working with customers with their overall Hubspot experience in mind that grow their businesses better
• Collaborate within HubSpot (with teams such as Customer Success and Product) to retain and grow customers on our platform
• Be a role model and a trusted advisor by showcasing Hubspot values and a customer centric approach in every customer interaction

We are looking for people who:

• Can commit to working 3 weekdays and both weekends( Saturday and Sunday). Work shifts are from 8- 5pm Singapore time
• Are fluent in English
• Are self-motivated, always curious, and consistently eager to learn, with a growth mindset
• Are performance oriented and demonstrate a strong customer first mentality by providing high quality service to a consistent number of customers daily
• Thrive in a dynamic and collaborative environment and are comfortable with change, ambiguity, working autonomously and using good judgment to make decisions that solve for the customer
• Are seeking to receive regular feedback and coaching to help you develop competencies relevant to make you successful in the role
• Are able to understand and utilize documented knowledge, as well as utilize current and emerging technologies to provide best in class support
• Are motivated by building technical skills, and acquiring in-depth knowledge about our product and related technical concepts
• Embody our HEART values and add to our company culture

We are recruiting for Business Services Specialist for Singapore.

The selected candidate will be supporting the outstation teams and Head Office Legal, Finance and Procurement with all Business Services activities in local outstations for their assigned region. Manage the team of Business Services Coordinators in their assigned region to deliver their objectives by collaborating with internal and external stakeholders on all Business Services activities that enable all Operational teams to undertake their business and enhance the efficiency of the operational and QR Revenue generating teams.

Accountabilities:

• Manage the Payroll processing in local outstation in collaboration with the HR team and local payroll provider, ensuring payroll is accurate, with pension and taxation deductions correctly made.
• Book and manage all payroll related invoices eg Pension, Taxation and manage contract with the payroll provider and where appropriate manage meal vouchers.
• Manage all staff expenses (entertainment and duty travel)
• Where required manage the petty cash process in station ensuring accurate reconciliation and reported to head office.
• Manage local deposit register and ensure up to date and accurate.
• Management of cash handling for CTOs (where applicable) including daily cash sales verification against bank statements, daily sales report checking, reconciliation sales figures with merchant statement and bank statement for local card collections, daily reconciliation of physical cash with Amadeus sales report.
• Manage procurement and renewal of local insurance policies in line with statutory requirements.
• Manage provision of local insurance policies’ renewal details to Corporate Insurance Department and other stakeholders in a timely manner.
• Manage performance of insurance related accounting activities
• Manage legal cost handling during litigation claims, issue payments for agreed claims and manually update cost details in the ERP system.
• Input into the accrual process on monthly basis to support business finance.
• Support the business with all procurement activity, including quotations, supplier reviews, review of contracts, review cost and compare to budget.
• Review new contracts for payment terms appropriate for local legislation.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible

Qualifications

• High School Qualification/ Diploma/ Bachelor Degree with minimum 5 years of job-related experience
• Preferably experience in procurement, finance, office management or shared services experience.
• Fluent in English with good communications skills
• Good knowledge of commercial contracts and finance related processes (invoice flow, ERP, payment processes)
• Managerial Skills

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

JOB DESCRIPTION:

RMA is looking for a dynamic bid manager who will be responsible for coordinating the bid tender process, developing and maintaining a knowledge base of standard answers and templates as well as identifying ways to improve the quality, consistency and efficiency of the bid response process. To do this effectively, you will need to liaise with the business team and senior management to ensure submissions are made on time and to the required quality.

Applicants must have excellent communication skills and the ability to understand the concepts and tender questions while being able to provide clear concise responses adhering to tight deadlines and challenging targets.

KEY RESPONSIBILTIES:

· Support and drive bid process

· Compile, edit and proof read tender proposals

· Ensuring that the most appropriate and relevant solutions for each tender bid are effectively pulled together from all parts of the business

· Review and revise documents prepared by others and coordinate the preparation of those materials in a completed bid document

· Determine the scope and timeline of new bids. Lead and coordinate the preparation of the bid ensuring on time answers to client’s needs

· Develop knowledge of business, its products and services by reviewing previous bids

· Develop a set of standard bidding templates for less complex bidding

· Management of all aspects of the bid process to ensure deadlines are met

REQUIREMENTS:

· Extensive Bid writing experience

· Experience in tendering of Government or private sector projects

· Proven results of winning tender biddings

· Excellent interpersonal skills

· Able to provide leadership and guidance to less experience personnel

· Able to work to tight timescales particularly when doing tendering

· Substantial experience using MS office including Word and PowerPoint

· Team and action oriented, proactive in prioritizing own work load and assigned areas of responsibility to others

· Assertive in achieving results

If you feel you are the right person for this role please do send your resume to [email protected]

Far East Service Centre Pte. Ltd. was established in Singapore in 2023. A one-stop service platform.

It focuses on bringing the quality products to the service, business and financial resources integration and upgrading with its platform "Belife" for middle and high-end families.

Performance Bonus are Available!!

Job Description:

- Upload and maintain accurate merchant details in the app backend system

- Work closely with merchants to gather necessary information and ensure data accuracy

- Design and create engaging campaign pages within the app to drive user engagement and transactions

- Optimize campaign content for maximum impact and effectiveness

- Collaborate with cross-functional teams to ensure a seamless user experience

- Monitor and analyze campaign performance to make data-driven decisions for improvement

- Provide support and training to merchants on using the app backend system

The Ideal Candidate

- Bachelor's degree in business, marketing, or a related field

- Proven experience in operations, marketing, or a related field

- Strong attention to detail and excellent organizational skills

- Proficient in using app backend systems and content management tools

- Ability to work effectively in a fast-paced, dynamic environment

- Excellent communication and interpersonal skills

- Data-driven mindset with the ability to analyze and interpret campaign performance metrics

- Experience working with merchants or in the e-commerce industry is a plus

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

Job Location: Tukang

Job Summary

The QC Specialist will work as part of the Quality team to support the QC of day-to-day operations and maintain detailed records for all the tasks assigned. The individual will inspect the products in different stages of manufacturing process such as incoming raw materials, intermediates, in-process and finished good. The individual will also participate in the investigation of nonconforming products and follow-up with the actions that arises from these inspections.

Roles and Responsibilities

• Perform routine QC testing of incoming materials, inprocess materials and finished goods.
• Plan and schedule daily QC routine and ad hoc runs assigned by QC supervisor.
• Evaluate data and create reports, highlighting any notable deviations from current standard operating procedures.
• Raise nonconformance for failures resulting from QC runs.
• Support troubleshooting/investigation of nonconformance to determine root cause of the failure.
• Responsible in drafting/revising of QC work instructions.
• Support validation and stability studies across lab development and Diagnostic products, if necessary.
• General lab support including housekeeping, equipment maintenance, document archival, maintaining logbooks and inventory of lab reagents, etc.
• Contribute to the continuous improvement of laboratory procedures and processes to ensure compliance to GMPs.
• Apply good documentation practices on all records for better traceability, transparency, and the purpose of auditing.
• All listed tasks and responsibilities are deemed to be essential to the functions, but business conditions may require reasonable accommodations for additional task and responsibilities.

Desired Skills and Competencies

• Degree/ Diploma in Biomedical Science, Biotechnology, Molecular Biology, Biochemistry, Life Science related courses or equivalent.
• Have qPCR knowledge and experience in using qPCR machine.
• Proficient with the use of standard equipment such as pipette,
• centrifuge, etc.
• Familiar with the basic laboratory procedures. Relevant experience with laboratory testing, and QC of assays-based workflow will be an advantage.
• Able to work independently with minimal supervision and with others within and outside his/her function.
• Excellent organizational and time management skills.
• High degree of initiative and ownership.
• Possess a positive and willing-to-learn attitude.
• Good interpersonal and communication skills.
• Basic computer competency, including familiarity with Microsoft Office, is highly desirable.
• 2-3 years of relevant experience in quality control and preferably in medical device manufacturing industry.
• Good understanding of GDP and cGMP are preferred.

We appreciate your interest in the above-mentioned position, however, due to overwhelming response, only shortlisted candidates will be contacted.

We are looking for a detail-oriented and meticulous individual to join our team as a Branded Goods Quality Control cum Packing Specialist. The successful candidate will be responsible for ensuring the quality and accuracy of branded goods, as well as performing packing and packaging tasks according to company standards.

Key Responsibilities:

1. Quality Control:Conduct thorough inspections of branded goods to ensure they meet quality standards and specifications.
   Identify any defects, discrepancies, or imperfections in the products and document them accurately.
   Communicate quality issues to the appropriate personnel and assist in resolving them.
   
2. Quality Assurance:Implement quality assurance procedures and protocols to maintain consistency and reliability in product quality.
   Monitor and enforce quality control standards throughout the packing process.
   
3. Packing and Packaging:Prepare and pack branded goods for shipment or distribution according to packing instructions and guidelines.
   Select appropriate packaging materials and methods to ensure product safety and integrity during transit.
   Label and mark packages accurately with relevant information, such as product details, quantities, and destination.
   
4. Inventory Management:Assist in inventory management tasks, including counting, labeling, and organizing branded goods in the warehouse or storage area.
   Keep accurate records of inventory levels and report any discrepancies or shortages to the supervisor.
   
5. Documentation:Maintain detailed documentation of quality control activities, packing procedures, and inventory transactions.
   Complete packing and quality control forms, checklists, and reports as required.
   
6. Compliance:Ensure compliance with company policies, procedures, and safety regulations at all times.
   Adhere to quality control standards and guidelines set by the company and regulatory authorities.
   
7. Team Collaboration:Collaborate with other team members, including warehouse staff, supervisors, and logistics personnel, to ensure smooth operations and timely order fulfillment.
   Communicate effectively with team members to coordinate tasks and prioritize workload.
   

Requirements:

1. Experience: Previous experience in quality control and packing, preferably in a warehouse or manufacturing environment, is desirable.
2. Attention to Detail: Exceptional attention to detail and accuracy in inspecting, packing, and labeling branded goods.
3. Organizational Skills: Strong organizational skills with the ability to prioritize tasks and manage time effectively.
4. Communication Skills: Good verbal and written communication skills for conveying information and reporting issues.
5. Team Player: Ability to work collaboratively as part of a team and support team goals and objectives.
6. Physical Stamina: Ability to stand, bend, lift, and move heavy objects as required in a warehouse environment.
7. Adaptability: Willingness to adapt to changing priorities and work in a fast-paced environment.
8. Ethical Conduct: Commitment to upholding ethical standards and integrity in all work activities.

This is an exciting opportunity for an individual with a keen eye for detail and a passion for quality to play a vital role in ensuring the integrity and excellence of our branded goods. If you meet the requirements and are ready to contribute to our team's success, we encourage you to apply for the position of Branded Goods Quality Control cum Packing Specialist.

About the role :

Key responsibilities

• Maintain QC Raw Materials laboratory in full cGMP compliance.
• Lead raw material method validation/ verification and routine release testing
• Plan day to day operational activities in QCRM (i.e., housekeeping, release testing). Perform data entry, review and approval of RM packages for batch release
• Lead improvement projects and perform technical reviews of procedures and testing monographs for raw materials
• Lead laboratory investigations (e.g., OOS, deviation) and lead change controls for QC Raw Materials
• Lead creation and revisions of RM testing monographs
• Prepare and participate in health authority inspections and internal audits
• Other duties or projects assigned by the QC Team Leader – Raw Materials

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Role Requirements

Essential Requirement:

• University degree in Pharmacy or Chemistry or equivalent
• 5-10 years relevant experience in Pharma/Manufacturing sector in analytical lab in a GMP environment
• Experience in Raw Material Lab and Method validation
• Handling quality metrics & issues Knowledge of GMP Management of Quality Audit, Quality Change, Control Good Documentation

Why consider Novartis?
236 million lives were touched by Novartis medicines in 2022, and while we’re proud of this, we know there is so much more we could do to help improve and
extend people’s lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse,
equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we
collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do at Novartis!

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network