Job Description :

• Conduct hiring process which includes sourcing, screening, and interviewing potential candidates
• Plan and prepare recruitment report for reporting manager
• Assist with the onboarding of potential candidates
• Facilitating team bonding activities
• Representing the company and promote the products and services

What we offer :

• Positive work culture and environment with a young and dynamic team
• Monthly team bonding events
• Work hard, Play harder
• Opportunity to network and improve your interpersonal skills
• Learn how to better understand others
• Purpose driven career & Career Satisfaction

Benefits :

• Flexible schedule
• Promotion to permanent employee
• Opportunity to cross train to other company departments

Position Overview:
We are seeking a highly organized and communicative Executive Assistant to support our internal customer service operations, social media community management, and video content creation. This position is ideal for a dedicated, responsible individual with a passion for customer satisfaction and a basic understanding of marketing strategies.

Position Requirements:

1. Highly Responsible: A self-motivated individual with a strong sense of responsibility, capable of efficiently handling assigned tasks.
2. Proficient in Computer Operations: Skilled in office software, social media, and basic video editing tools.
3. Excellent Communication & Community Management Skills: Proficient in WhatsApp and capable of managing community interactions effectively.
4. Basic Marketing Knowledge: Familiar with local market trends, able to assist in implementing promotional and publishing strategies.
5. Must be able to assist some Chinese clients who do not speak English.

Key Responsibilities:

1. Customer Service Support: Respond to customer inquiries and feedback promptly, ensuring high levels of customer satisfaction.
2. Video Content Creation: Assist in producing and editing short videos, creatively showcasing the company's products and services.
3. Community Management: Manage daily interactions in WhatsApp groups, engage clients, and promote company events and services.
4. Marketing Support: Assist with localized marketing campaigns and content publishing aligned with company strategies.

Work Schedule:

• Five days a week: Tuesday to Saturday (off on Monday and Sunday).
• Working hours: 11:00 AM to 8:00 PM.

Additional Benefits:

• Overtime compensation is provided for extra hours worked.
• Bonuses are available for acquiring new clients, encouraging proactive customer acquisition.

Position Highlights:

• Opportunity to work and grow within a professional team in the education industry.
• Core involvement in customer relations and brand management, gaining valuable marketing experience.
• Attractive bonus and overtime compensation to reward exceptional performance and effort.

• Well Established Company
• Basic $3000 - $5000 + $600 Transport Allowance + $500 Transport reimbursement + Incentive + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas
• Working days : Monday to Friday
• Working hours : 8.30am to 5pm
• Possess own vehicle

Job Responsibilities:

• Identify potential customers with precious metal refining requirement from the following industry but not limited to, Oil and Gas / Chemical Industry / Aviation / Semiconductor/Pharmaceutical
• Prepare proposals and negotiate the best deal on behalf of the company through close follow-up with potential customers to obtain feedback on the status of quotations, competitors’ response, decision-maker’s intention and any other relevant information affecting the outcome of the proposal
• Communicate with customers on metal pricing and transfer requirements
• To monitor precious metal price updates and customer job status and work closely with relevant departments to ensure high customer satisfaction and smooth operations within the company
• Work with Customer Service to maintain Customer Database with inputs such as name, designation, company, address, telephone and facsimile numbers and e-mail address, etc
• Assist Senior Manager to maintain/improve the Customer Care Program by monitoring customer satisfaction, addressing customer complaints, and responding appropriately to any changes in customer’s personnel, equipment, processes, materials used and business strategy
• Support market intelligence by gathering information on customers, prospects, competitors, new entrants, price, market situation and trends in the various segments, influence groups & stakeholders, service offering and substitutes

Requirements:

• Diploma / Degree in business or chemical engineering field etc
• Experience in handling Asia market
• Proven track record in key account management
• Overseas traveling will be required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Base up to $3,500 + Incentive
• Experience with project management preferred
• If you do not have relevant experience, you would still be considered if you have the right mindset and eagerness for learning

Responsibilities

• Efficiently manage and strategize end-to-end project activities, including coordination and sourcing of materials at competitive prices.
• Control and manage project expenditure within guidelines.
• Provide project support to departments, overseeing site evaluation, reviewing technical drawings, and meeting clients when necessary.
• Ensure timely communication and coordination between internal and external customers.
• Maintain meticulous attention to detail and possess a good working knowledge of carpentry and construction details.
• Responsible for props checking, on-site project checklist preparation, tools and equipment management, and post-installation reporting.
• Provide project management training to the Support Team.

Job Specifications

• Proficient in project management principles and practices, including project estimation, technical aspects, costing, liaison, labor forecasting, and building permits.
• Capable of working independently and meeting tight deadlines.
• Excellent interpersonal, communication, and collaboration skills to engage with external and internal customers effectively.
• Willingness to work irregular hours based on project requirements.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Tay Shiong Luan | EA Personnel No.: R23115166

Job Description:

1. Account Management to interact with Divisions to:
2. Address queries related to procurement-related policies, procedures and facilitate troubleshooting of system errors.
3. Review and ensure compliance in procurement transactions (POs, Waivers, Contracts raised, new vendor creation/re-activation, etc.) executed. To follow-up on enquires/clarifications (as needed).
4. Facilitate follow-ups in retrieval of supporting documents from multiple parties (e.g. vendors for SD collection, supporting documents for new vendor creation/re-activation, etc.).
5. Ensure training and support is provided to users in eProcurement System.
6. User-acceptance testing for system enhancements (as required).
7. Other administrative duties, scanning/filing and ad-hoc task/projects assigned.

Requirements:

1. Familiarity in using SAP Procurement Modules will be advantageous.
2. Strong verbal and written communication skills and able to engage diverse stakeholders well.
3. Good analytical and problem-solving skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Seafreight Export Executive to join their seafreight team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Ensure timely and accurate ocean freight movement while adhering to service standards and local regulations.
• Manage communication with customers, vendors, and internal stakeholders regarding shipments.
• Address service issues proactively by providing follow-up and problem resolution for customers.
• Generate invoices and verify shipment-related charges within KPI timelines.
• Participate in projects focused on improving internal and external business processes.
• Perform tasks that add value to customer operations and adapt to process changes.
• Ensure customs declarations comply with Singapore regulations and procedures.
• Create and manage documentation for ocean exports.
• Oversee a team and ensure efficient execution of shipments according to ISO procedures.
• Maintain timely responses to customer inquiries and ensure proper documentation in the Transport Management System (TMS).

Requirement:

• Nitec and above.
• Minimum 1-4 years of working experience in the sea freight industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Responsibilities

• Leverage an existing portfolio of clients and initiate marketing efforts to attract new business while maintaining strong relationships with current customers.
• Stay updated on global trends in the oil and energy markets, conducting research and market analysis to pinpoint potential business prospects in the bunker industry.
• Develop a comprehensive understanding of the international bunker sector, including ports, suppliers, vessel owners, charterers, and relevant regulations.
• Apply expertise in oil market dynamics and marine fuel pricing strategies, combined with knowledge of the maritime and shipping sectors.
• Craft and implement impactful marketing campaigns to showcase the company’s services, enhancing the value proposition for both new and established clients.
• Take ownership of client accounts by managing the entire sales cycle—quotation, negotiation, order confirmation, delivery coordination, and post-sale support.
• Oversee clients’ credit usage, monitor payment practices, and assist in collection processes if necessary.
• Handle conflict resolution and manage claims or disputes efficiently when disagreements arise.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field, or an equivalent professional qualification.
• At least 2 years of sales experience in similar industries
• Prior experience in the oil and gas sector is a strong advantage.
• Exceptional verbal and written communication skills, with a talent for persuasion and idea articulation.
• Strong interpersonal skills, capable of building and maintaining professional relationships.
• Well-organized with excellent follow-up abilities.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L73Y6V5X

This role will be in the Business Development team to conduct presentations to specify products out to IDs, Designers, End-Users, etc. to close projects, develop new business opportunities and create awareness in the industry.

You will be required to travel and meet customers around Singapore while bringing along samples and product catalogues for the customers' easy viewing.

Responsibilities:

1. Prospecting and generating leads – taking responsibility for the sales conversation from start to finish.
2. Develop, maintain, and improve business relationships with customers in order to support current and future business.
3. Create new channel partnerships – Interior decorators / contractors, installers, Kitchen Designers and/or related potential industry.
4. Generate new account activity and revenue opportunities
5. Manage sales funnel and sales cycle to ensure strong closure
6. Perform opportunity-based activities such as account profiling, prospecting, identifying and documenting sales
7. Possess in-depth product knowledge and able to conduct presentations to interior designers, architects and end users.
8. Achieve sales targets by assessing current client needs; Meet key performance metrics established
9. Reach out to potential clients on a cyclical basis to promote our latest collections and services
10. Coordination and supervision work, communicate with other departments cordially to ensure standards and service levels are met
11. Perform market research, regular competitor monitoring and create brand awareness in industry.

Education/Experience:

• Diploma and above in sales and marketing or related field with 2 to 5 years’ experience.
• Minimum 3 years of experience in Building material or interior designing industry would be advantageous.
• Strong knowledge in business development, sales, marketing and business analysis required.
• Demonstrated experience in successfully achieving sales targets.
• Strong interpersonal and communication skills with good written and spoken English.
• Comfortable conducting presentations to all levels within an organisation.
• Own transport is preferred to travel and meet customers (Allowance provided).

Specific Skills/Abilities:

• Very good English communication skills.
• Positive attitude, resourcefulness and a strong sense of ownership
• Required skills: Communication, Sales and Partner Management
• Have a principled approach to doing quality work and paying attention to details.
• Ability to work well with others in a team environment, as well as independently.
• Ability to thrive in ambiguity
• Passionate & purpose driven.

Job Benefits

• Remuneration from S$3000, depending on experience
• Sales Incentives

Job type: Mix of Hybrid and Full time

• Opportunities for professional exposure
• A collaborative and diverse work environment.

About Our Client

A leading private banking group focused on wealth management and personalized financial services for high-net-worth individuals globally.

Job Description

• Manage Outlook calendar, scheduling meetings and appointments for 3 leaders.
• Handle travel arrangements and process expense claims.
• Manage incoming phone calls, record meeting minutes for management sessions.
• Coordinate events such as town halls and webniar sessions as needed.
• Manage end-to-end onboarding and offboarding processes, oversee desk and locker assignments within the organization.
• Update departmental organization charts regularly.
• Support invoice processing
• Oversee month-end time booking for management members.
• Be involved in events and ad-hoc tasks.

The Successful Applicant

• Has 5 years of secretarial and admin experience
• Strong business acumen, multitasking skills, with the ability to manage administrative tasks, support management team, and ensure smooth office operations.
• Team player, work independently, take the initiative, and adapt to evolving responsibilities.
• Proficient in managing schedules, multitasking, and handling confidential matters professionally.
• Proficiency in MS Office

What's on Offer

Offers candidates a prestigious environment for career growth in global wealth management, working with high-net-worth clients and advanced financial tools.

Contact

Nicole Chan (Lic No: R2198620 / EA no: 18C9065)

Quote job ref

JN-102024-6576322

Phone number

+65 6533 2777

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Summary of Job Responsibilities

Attend to guests at hotel front office in accordance to Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests.

Job Responsibilities

1. Accomplish Day to Day Operations

• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
• Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction.
• Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Perform lobby ambassador duties including but not limited to the following: attend to guests upon arrival and directing guests to the designated check in / out locations; engaging and interacting with guests during the wait to enhance the guests’ arrival experience
• Adapt to changes and ensure adherence to organisational operating procedures and service standards.
• Handle arrival and departure process of Gaming VIPs including those arriving and departing via private jet and airport limousine transfers.
• Handle the arrival and departure process of Non-Gaming VIPs and limousine arrival guests including room assignments and meet and greet service.
• Handle group arrivals by communicating with organizer/tour leader, managing room assignments, preparing room keys, welcoming group upon arrival and liaising with Express Service for wake-up call requests and In Room Dining for takeaway breakfast requests.
• Handle guests requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.
• Handle guest requests made through incoming calls and perform follow-up with the Command Centre.
• Handle guests’ challenges and feedback and escalate to higher management if necessary
• Handle room check out including regular checkout, express checkout and video checkout.
• Support Guest Service Agents with assignment of clean rooms during check in process
• Handle cashiering activities including deposits, paid-outs and foreign currency exchange.
• Handle hotel expenses settlement of Gaming VIPs
• Perform night audit function including date roll procedures and reconciliation of Front Office and Concierge TMs’ cashiering transactions
• Perform back-of-house roles including credit card settlement for express checkouts, guest billing enquiries, FCS requests, guest amenities arrangement, check in/out of back to back reservations and in-house guest high balance credit check.
• Liaise with Finance and Casino teams for all past dated guest account adjustments and credit card transactional disputes.
• Manage out of order and out of service room inventory through communication with Facilities and Housekeeping Departments.
• Handle future and on-day room assignment and inventory control
• Be conversant with manual operations process during downtime of property management system.
• Promote the different categories of guest rooms and MBS operated F&B outlets and offerings and provide assistance to make bookings if required.
• Maintain close liaison with all other departments to have a good understanding of the operational flow to ensure seamless guest experiences.

2. Perform Service and Operational Excellence

• Exhibit exceptional customer service at all times to guests and fellow employees
• Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history
• Recommend new ideas to enhance guest experience and revenue generation.

3. Apply Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Respond to emergency situations
• Respond to guest requirements as long as they are safe, legal and economically sound

4. Participate Employee Engagement

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
• Self -Motivate for continuous learning and development
• Undertake the role of mentoring new Team Members with front desk operations and procedures upon completion of their classroom training

5. Involve in Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Review systems and processes for workflow and productivity improvement.
• Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Front Office Team.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Contribute ideas in support of the company vision, mission, value and guiding principles
• Active involvement in sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education & Certification

• Minimum GCE O Level.
• Diploma or Qualifications in Hospitality Management from a recognized institution is an added advantage.

Experience

• Minimum 2 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Competencies

• Good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.

Position: Procurement & Sourcing Executive
Location: Bank, Asia Square
Salary: Up to $8,000 per month

Duration: 12 months contract

Key Requirements:

• Experience with Oracle Software System
• Strong background in procurement and sourcing
• Familiarity with vendor management and outsourcing processes

Responsibilities:

1. Procurement Management & SourcingImplement branch sourcing and outsourcing procedures, identifying, evaluating, and selecting vendors.
   Manage direct purchasing activities, handling end-user requisitions for services and consumables, and monitoring the full procurement lifecycle.
   Monitor and review vendor performance for contractual and SLA compliance, conducting regular reviews to maintain due diligence.
   Maintain a central contract database ensuring regulatory and policy adherence.
   Act as the primary liaison for vendor-related issues, including system malfunctions and resolutions.
   Support supplier performance tracking and evaluations via governance meetings.
   Build strong relationships with stakeholders and service providers.
2. Vendor Risk Management and OutsourcingFacilitate vendor assessments and registrations, ensuring due diligence and approvals before onboarding.
   Assist Business Units with Inherent Risk Questionnaire (IRQ) and Due Diligence Questionnaire (DDQ) processes, including name screening checks.
   Review IRQs and DDQs to assess engagement level risk.
   Maintain a comprehensive register of onboarded vendors with all required documentation for regulatory compliance.
3. Record ManagementSupport the branch's record management process, working with vendors to ensure accurate and current archival records.
   Collaborate with Group Corporate Services to apply record management policies in the branch.
4. Office ManagementCoordinate office administration for efficiency and safety, supporting adherence to service levels.
   Manage facilities upkeep, including coordinating contractor activities for office improvements.

To apply: Email your resume to:

• Handle Accounts Receivable (AR) function, liaise with internal staff for application of invoices with collections.
• Record of Export Bills from customers.
• Review on AR aging and prepare monthly sales report and AR report.
• To update customer details in accounting system.
• Maintain cashbook for transactions and perform month end reconciliation.
• Maintain fixed deposit schedule and prepare journal entries for accounting system.
• Record and maintain trade finance transactions in Excel.
• Checking on invoices for trading transactions and perform posting of invoices into accounting system.
• Prepare journal entry for accounting entries.
• Prepare quarterly management report to banks.
• Prepare GST filing and creation of GST Form 5.
• Prepare audit schedule.
• Prepare Statistic Survey from government as and when required.
• Participate in ad-hoc projects as assigned.

Job Requirements

• Degree / Diploma
• 2 to 3 years accounting experience in AR function
• 5-days work (8.30am to 5.30pm) near Bugis MRT
• Salary $3800 - $4500
• Start work Immediately or within short notice

Interested applicants please send in your MS Word Resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Purpose:

Warehouse Operations administrative activities for Logistics. Responsible for all warehouse transactions using MS Office and SAP System, for receiving, locating, storage and retrieval of product for the Service Operations warehouse. Working closely with transport, warehouse, cross department, and management team. Ability to multi-task and perform under pressure. High level of accuracy and commitment is required.

Job Description:

• Assist in maintaining of all HACCP related records
• Daily 3PL warehouse stocks withdrawal (Storbest, Mandai Link, Tian Sheng and Flow)
• Printing of pickling list, data entry and posting.
• Communicating and coordinating with internal departments on logistics and stock inventory related matters etc.
• Conversion and printing of invoices and proper filing.
• Receiving goods on local purchase and external warehouse transfer.
• Responsible for all stationery requirements for the logistics department.
• Carry out warehouse administrative tasks and follow operational directive.
• Warehouse related administration documentation.g and repository management.
• Scanning and repository management.
• Ensure all incoming goods to be received in the SAP System and in accordance with procurement instruction or information, and according to the company policies.
• Maintaining inventory records, reporting relevant information, and preparing any necessary documentation.
• Maintain a safe, clean, and tidy office environment.
• Perform any other ad-hoc duties as and when assigned by superior.

Requirement :

• Proficient in MS Office
• Hands on SAP experience will be an advantage
• At least 1 year in administration work in warehouse, supply chain in manufacturing, and distribution industry
• Effective communication with fellow team members
• Able to commit 5.5 day work week

We are a pest control company with stable development and growing team. We are committed to serving the public with sincerity and are looking for two administrative service personnel with the same philosophy.

Job scope:

Follow up with customer queries and provide excellent customer service(whatapp and email)

Liaise with the relevant department /staff arrording to resolve the customer's requests/feeback in a timely and professional manner

Proactively handle the customers feedbacks and recovery channel and customer satisfaction

Prepare and manage invoices,ensuring accuracy and timely processing

Organize customer contacts and sales date efficiently

Daily administrative duties as per assigned

Requirements:

Having a positive attitude and take pride in your work

self motivated and meticulous

willing to learn and adapt

Good interpersonal and communication skills

5.5 days work week

13th month annual bonus

Job Scope

· Handle day-to-day finance operations (AP, AR & fixed asset)

· Assist in month-end closing and reconciliations.

· Assist to prepare journals and audit schedule for month closing & year end closing booking fee refund weekly.

· Assist to prepare presentation slide and report for management reporting.

· Liaise with internal and external stakeholders on finance queries.

Requirement

• Diploma in Accounting & Finance or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

*We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating JobStudio and our employees. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

• Handle Accounts Receivable (AR) function, liaise with internal staff for application of invoices with collections.
• Record of Export Bills from customers.
• Review on AR aging and prepare monthly sales report and AR report.
• To update customer details in accounting system.
• Maintain cashbook for transactions and perform month end reconciliation.
• Maintain fixed deposit schedule and prepare journal entries for accounting system.
• Record and maintain trade finance transactions in Excel.
• Checking on invoices for trading transactions and perform posting of invoices into accounting system.
• Prepare journal entry for accounting entries.
• Prepare quarterly management report to banks.
• Prepare GST filing and creation of GST Form 5.
• Prepare audit schedule.
• Prepare Statistic Survey from government as and when required.
• Participate in ad-hoc projects as assigned.

Job Requirements

• Degree / Diploma
• 2 to 3 years accounting experience in Accounts Receivable
• 5-days work (8.30am to 5.30pm) near Bugis MRT
• Salary $3500 - $4500
• Start work Immediately or within short notice

Interested applicants please send in your MS Word Resume. Shortlisted candidates will be contacted very soon. Thank you.

About Giftano

Giftano is an online gift shop with a wide selection of premium handpicked gifts such as unique experiences, beautiful flowers, your favourite gift cards, luxurious hampers and many other thoughtful gifts perfect for any occasion. All gifts come with your own personalised greeting card and free shipping.

Giftano offers a super easy to use search tool to help you find gifts for that special someone. Users can find gifts based on occasion, category or based on whom they are buying for. It also offers one of the most universal gifting options out there with its own Giftano Card which allows the recipient to choose from any of the long list of brands and gifts listed on its website. Gifting made easy!

Looking to launch your career in e-commerce? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As the Customer Support Intern, you will learn the valuable ins and outs of the day-to-day logistics in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.

If you are interested in being a key part of our growth engine and a key member of our team, this would be the role for you, so apply today!

Main Tasks

● Support the Operations Coordinator in the day-to-day duties such as:

○ Managing accurate entry and processing of all orders received

○ Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers

○ Manage customer order fulfillment and handling customers’ enquiries in a timely and professional manner

● Inventory management:

○ Ensure accuracy in stocktaking

○ Ensure proper replenishment of gift cards and other inventory for timely distribution to our partners and consumers

○ Preparation of stock reports for inventory review

● Work closely with merchants to ensure all product information such as pricing, description, product image, and inventory are up to date and available-to-sell

● Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues

● Act as the point of contact for escalated issues from our clients as appropriate

● Provide support in any other administrative tasks in other department as required

Requirements

● Customer success enthusiast – You are the type of individual who enjoys putting your skills to use while helping people solve problems. You believe that giving our customers, merchants and partners the best user experience & service can bring success to the business, with passion in customer service that involves mainly email handling and calls

● Highly diligent doer, conscientious, punctual and great attention to detail

● A professional disposition and positive attitude

● Excellent command of English both oral and written with customer service skills

● Attentive and always ready to learn from your experienced managers

● Ability to multitask, prioritize and manage time effectively

● Skilled in Excel and MS Office / Google Suite

● Computer savvy and digital native

What's more?

● Young, vibrant team (Gen Zs and Millennials here!)

● Cozy office in luxurious co-working space

● Free flow of coffee and stocked pantry

● Bi-weekly team lunches and activities