The position is responsible for managing the day to day business of the Raffles Boutique, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Develop merchandise to optimize profitability, develop innovative ideas, plans and maintain statistical and financial reports.

Primary Responsibilities

Providing a Great Shopping Experience to Meet Company Financial Targets

• Work towards achieving set targets and budgets.
• Allocate, review and control expenses & budget
• Involve in strategic & long as well as short term planning.
• Develop new merchandise items with vendors and explore new trends.
• Review and analyze slow moving merchandise daily & maximize on fast moving merchandise.

Product Development of Raffles Created Products and Collaborations to Drive a Diverse Product Mix

• Create new products according to market trends and Raffles Boutique trends that will grow Raffles Boutique product mix and revenue strategically
• Create partners and collaborate with local/regional makers through different business models to develop Raffles own in-house products to diversity product mix
• Work closely with Marketing, Commercial, Sales, Revenue and Purchasing teams to understand and develop synergies of products that appeal to guests from all segments.

Provide a Retail Experience That Meets Guest Expectations

• Supervise and lead the monthly inventory stock take together with Finance.
• Control and maintain well-balanced stock levels in the Raffles Boutique.
• Create value for loyalty members by tactical and strategical offerings.

Supervision/Training of the Retail Team

• Induction and training of Retail Associate, Leader and Executive in sales, revenue, technical and product knowledge skills as well as stock take/order procedures.
• Manage team within guidelines of the hotel in fair, efficient and timely manner.
• Coach Retail Associate, Leader and Executive to constantly improve or maintain performance, give guidance when performance is below expectation.

Visual Display & Confidentiality Level at Workplace 

• Ensure that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• Oversee and ensure smooth processing of Mail order request.
• Providing feedback from guests to enhance guest’s experience.
• Observe good telephone etiquette at all times.
• Familiarize with any promotional events for the Raffles Boutique or any other area of the hotel.
• Corporate purchase/Festive hampers.
• Record and handle any defective and damaged goods.
• Build a loyal following among local market through managing the gourmet corner.
• Actively work on successful positioning and managing of the shop/gourmet website.
• Performs any other duties and responsibilities that may be assigned.

Job Responsibilities:

1. Planning and scheduling of projects.

2. Responsible for managing clients expectations, developing project plan and defining the scope of the project and assigning team members to specific tasks.

3. Responsible for leading a team, provide guidance, training or coaching to the team members.

4. To oversee M&E construction projects and to monitor the projects are carried out with respect to the target schedule.

5. Responsible for project budget management, make sure that the project gets done without excessive spending and master the art of cost efficiency.

6. Responsible for evaluating team members' efficiency and effectiveness. Identify shortcomings and plan for ways to fix similar issues in the future.

7. To build teamwork among project team.

8. To handle design for Air Conditioning & Mechanical Ventilation System and to ensure clients' requirements are met.

9. To attend project meeting and to coordinate with clients, consultants, main contractors and sub-contractors when necessary.

10. To forecast and anticipate possible issue for projects and to eliminate potential risks.

11. Planning of manpower and work arrangement with engineers and site person in charge.

Requirements:

1. Preferably Engineer specialized in Engineering - Mechanical or equivalent.

2. At least 5 Years of working experience in the related field is required for this position.

3. Energetic, self-motivated, good problem solving skills.

4. Willing to learn, positive and good attitude.

• Leadership and Team Management:Strong leadership skills with the ability to motivate and manage a team.
  Experience in hiring, training, and supervising staff.
  
• Customer Service:Exceptional customer service skills.
  Ability to handle customer complaints and resolve conflicts effectively.
  
• Financial Acumen:Strong understanding of financial management, including budgeting, forecasting, and cost control.
  Experience in managing inventory and ensuring cost-effectiveness.
  
• Operational Skills:Proficiency in restaurant management software and Point of Sale (POS) systems.
  Ability to oversee daily operations, including opening and closing procedures, ensuring health and safety compliance, and maintaining high standards of cleanliness and organization.
  
• Marketing and Sales:Experience in developing and implementing marketing strategies to increase sales.
  Ability to plan and execute special events and promotions.
  
• Communication:Excellent verbal and written communication skills.
  Ability to effectively communicate with staff, customers, and suppliers.
  
• Problem-Solving:Strong problem-solving and decision-making skills.
  Ability to handle unexpected situations calmly and efficiently.
  

Job Description

Key Responsibilities

Supervises employees involved in a variety of production and/or operation functions such as assembly, inspection, test, and/or final test which is related to the manufacturing of the company's capital equipment and systems, electronic, mechanical, electro-mechanical, and/or components, subassemblies and subsystems.

Prioritizes production schedules based on available manpower, equipment efficiency, capacity and materials requirements.

Participates in operational meetings. Supports the development and tracking of organization performance metrics. Schedules and conducts milestone meetings. Responsible for meeting or improving cycle time performance and other metrics.

Ensures timely response to operations issues impacting customer satisfaction; acts as an interface in the establishment of and ensuring conformance to customer/vendor requirements; prepares detailed analysis of cost of quality opportunity and initiates corrective action.

Oversees the prevention of employee accidents and injuries. Responsible for ensuring and documenting that all department employees (including temporaries) receive and follow appropriate department training including Environmental, Health and Safety training. Implements, emphasizes importance of, and monitors compliance to appropriate safety policies and procedures.

Develops personnel to include training and career development; manages the performance management process to include the development of team and individual goals, implementing employee development plans, and coaching. Manages the employee selection, hiring, reward and discipline processes.

Support the analysis of and plans for maximum production capacity optimization; implements and monitors manufacturing or dept. processes that collect, analyze and report key measurement data and real time status.

Identifies process and quality changes designed to improve manufacturing or department capabilities. Drives Lean, Safety and Quality. Takes corrective action.

Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

Additionally, because this position also may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.

Functional Knowledge

• Demonstrates understanding and application of procedures and concepts within own job family and basic knowledge of other related job families.

Business Expertise

• Applies understanding of how the team relates to other closely related areas to improve efficiency of own team

Leadership

• Has formal supervisory responsibilities; sets priorities for and coaches employees to meet daily deadlines

Problem Solving

• Uses judgment to identify and resolve day-to-day technical and operational problems

Impact

• Impacts the quality, efficiency and effectiveness of own team and its contribution to the business unit, department or sub-function

Interpersonal Skills

• Uses tact and diplomacy to exchange information and handle sensitive issuesMay be required to interact with outside customers, vendors or suppliers

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Key Responsibilities

Leads the Industrial Engineering Team. Oversees methods and analysis including process design, time and motion study, and leads continual improvement initiatives.

Ensures projects and programs within areas of responsibility are completed and implementation into business with quality tools, supporting processes and ongoing measures for success. Includes improved efficiency and cost savings. Works across organizations to provide business case for Plan of Record and IE projects. Ensures cost analysis, and return on investment calculations associated with project meet annual operation plan and budget.

Leads ergonomics / human factors initiatives, drives process improvements, and provides engineering solutions. Drives and implements Ergonomic improvements across multiple functions.

Ensures manufacturing rearrangement projects, plant layouts, material flow and warehousing designs are optimized for cost, capability and capacity. Leads manufacturing and warehouse rearrangement projects across multiple functions; coordinates the efforts of other IE's to achieve plan of record objectives.

Drives the strategic implementation of product introductions into volume manufacturing by developing factory space, capacity and capability solutions. Develops the New products factory capability roadmap for assigned work centers.

Drives the development of specialized tooling solutions for the assembly, integration and intra-plant transport of modules, assemblies and mainframes.

Serves as a role model and sets the example, whose behavior is emulated by other engineering team members. (Safe behavior, follow proper protocols and procedures, including core values).

Drives capacity/demand analysis business processes and ensures that capacity planning processes are deployed and maintained across multiple functions. Oversees solutions to address capacity constraints and works with Operations and Logistics organizations to implement these solutions prior to production ramp. Drives manufacturing and logistics initiatives to improve factory asset utilization and production processes.

Leads and drives the effort to establish and document business processes across multiple functions.

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Position Overview
We are seeking a dedicated and detail-oriented Warehouse Assistant Manager to support our daily warehouse operations and ensure smooth, efficient cargo handling processes. The ideal candidate will have strong organizational skills, experience in warehousing, and the ability to manage a team effectively within a fast-paced airport environment.

Key Responsibilities

• Oversee daily warehouse operations, including receiving, storage, and distribution of cargo
• Coordinate with other departments to ensure timely and efficient cargo handling
• Supervise and train warehouse staff to maintain productivity, safety, and compliance with company policies
• Monitor and manage inventory levels, ensuring accuracy and availability of stock
• Ensure compliance with airport regulations and safety standards
• Maintain documentation and records for inbound and outbound shipments
• Collaborate with clients and partners to address inquiries and resolve issues
• Assist in scheduling and planning manpower requirements based on daily operations

Requirements

• Ability to work in a fast-paced, dynamic environment and manage multiple priorities
• Availability to work shifts, weekends, and public holidays as needed
• Proven experience in warehouse management or a similar role, preferably within an airport or cargo handling environment

You will be part of the team to plan and provide Hospitality Services for visitors to events organised by Experia Events Pte Ltd. Scope of work will include but not limited to the following:

• As an effective lead to oversee the planning and management of hospitality for hosted VIPs and dignitaries, including air travel and hotel accommodation.
• Liaise closely with local and foreign government bodies (e.g. ministries, statutory boards, embassies), and commercial vendors to ensure hosted guests have a positive experience.
• Develop a strong network of service providers and partners, building good rapport, and maintaining high level of communication with stakeholders.
• Navigate complex hospitality issues and find effective solutions that meet the needs, expectations, and standards of end-to-end hospitality for visiting delegations.
• Contract and appoint official hospitality vendors (e.g. travel agent, hotels) for hosted delegations.
• Maintain a strong awareness of hospitality industry developments and trends to ensure the provision of high standards, innovation, and efficient hospitality for events.
• Constantly review processes and procedures and make recommendations to the Management to improve operating efficiency.
• Form and train effective support teams comprising interns/temp staffs to support the hospitality aspect for key events.
• Manage the administration and finance for the hospitality provisions for events.
• Assist in running Experia Hospitality Services, including but not limited to setting up administrative procedures and processes to manage partners, customers, and operations.
• Support the planning and execution of events and activities that promote our services.

Requirements:

• Degree or Diploma holder. Applicants with experience in related field may have an advantage in their application.
• Strong organizational skills with the ability to multi-task and prioritize effectively.
• A proactive and flexible attitude, with a willingness to take on new challenges and learn on the job.
• Proficient in MS Office, particularly in MS Excel and MS PowerPoint.
• Write and converse well in English. Able to communicate comfortably with foreigners.
• Willingness to work long hours a few weeks prior to events.

Interested applicants, please send in your resume to [email protected]

The position is responsible to provide transitionary / project support to the Singapore Corporate Accounting Team.

Successful candidate will be placed under a 6-month contract through our dedicated recruitment agency.

Responsibility

Projects / General Ledger / Statutory / Reporting

• Support finance project implementation (Concur, inforSUN)
• Support GST ACAP review
• Support monthly closing and reporting submissions on OneStream
• Support team members on monthly closing activities
• Support interco entries and confirmations

Payments and accounting duties

• Support payment disbursements
• Carry out any other accounting related duties as assigned by Senior Manager and Director of Finance.

Assurity Trusted Solutions (ATS) is committed to providing secure and reliable digital identity services and solutions as a wholly-owned subsidiary of the Government Technology Agency (GovTech). Our goal is to be the leading Source of Trust in the digital landscape, thereby enhancing Trust and High Assurance in the use of digital services.

We are currently looking for a Project Manager (Application and Product Management) to join our dynamic team!

Your role will include:

• You will collaborate with various project managers, solutions architect and infra engineers to deliver leading-edge digital solutions and services to meet the business requirements. You are constantly looking at new ways to apply digital technologies to meet business needs and can handle multiple projects concurrently

Key Responsibilities

• Actively define and analyse the agency’s business requirements.
• Engage relevant stakeholders and end-users to identify end-user requirements and specifications.
• Assist in the development of the business case and tender specifications.
• Evaluate and recommend solutions that best address the needs.
• Develop acceptance criteria with agency users to ensure reasonableness for the acceptance of work done.
• Review system testing, integration testing and data conversion documents to verify that specifications are met.
• Drive a smooth deployment, adoption and operations of the internet and mobile solution.
• Work with development team on the development of the application to understand and troubleshoot technical problems.
• Work with quality assurance team to provide inputs for the test plan.
• Undertake root cause analysis for problems to implement preventive and corrective measures to meet business and performance needs.

To be successful in this role, you should have:

• At least 2 years of experience in project management, specifically within application and product management.
• Strong understanding of software development processes and methodologies (Agile, Scrum, etc.).
• Proven track record of managing multiple projects simultaneously while meeting deadlines and budgets.
• Excellent analytical and problem-solving skills to identify areas for improvement in product performance.
• Strong interpersonal and communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.
• Experience in using project management tools (e.g., JIRA, Trello) and familiarity with product management software.
• A relevant certification in project management (e.g., PMP, Prince2) will be an added advantage.
• Prior working experience in IT business analysis, application solutioning design and testing.

Join us and be a part of a mission-driven organization dedicated to improving digital trust!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now!"

We appreciate your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• We have flexible working hours with hybrid working arrangements.
• Contract Staff enjoys the same benefits as Permanent Employees.

• You will be responsible for managing a portfolio of clients for the private limited companies and to handle the full spectrum of corporate secretarial tasks such as company incorporations, striking off companies, preparing directors' and shareholders' resolutions and ensuring statutory and regulatory requirements are met.
• You will collaborate closely with clients, their advisers, the colleagues in the local office, and counterparts to continuously meet clients' expectations and maintain strong client relationships, optimizing the work process.
• You will prepare necessary documents for company incorporations in Singapore, handle AGMs, EGMs, board resolutions/meetings, corporate actions and striking off.
• Ensuring compliance with statutory requirements, maintaining statutory registers, and submitting statutory returns will be part of your responsibilities. You will also file annual returns and financial statements in the new XBRL format.
• You will lodge changes that need to be updated with ACRA upon director’s approval, attend to auditors’ queries on behalf of clients and liaise with them in preparation for statutory audits.
• You will perform certain administrative tasks related to clients or internal procedures and handle ACRA Biz-filing requirements.
• Other ad hoc projects may be assigned as needed.

About Cabin

Cabin (https://cabin.com.sg/) is an online accounting and corporate secretarial firm. Our mission is to deliver exceptional back-office services powered by technology and thoughtful humans. We are a young start-up embarking on our next phase of growth and are looking for motivated aspiring individuals to join us.

• Location: Our HQ office is located in Singapore but individuals will be working on hybrid basis - mix of office and home
• Mode of employment: 5 work days a week (to be set and jointly agreed by both employee and company)
• Working hours: 9:30am - 6:30pm.

Some examples of the work involved:

• Execution of corporate secretarial administrative duties (Including preparation of resolutions and meeting minutes)
• Update and maintain statutory registers
• Submit e-filings and returns to ACRA and IRAS
• Handle communications from current and prospective clients in a professional manner
• Data entry and verification of data
• Other administrative duties required by the Company’s management

We are looking forward to working with someone who:

• Education and experience: Has at least 2 years of experience in a corporate secretarial role or administrative role
• Language: Is able to communicate well in English (both spoken and written). Being bilingual in English and Mandarin/Malay is an added advantage.
• Sofware and skills: Has experience in using MS Excel and MS Word (or Google Docs). Experience in G Suite software (Google Drive, Google Docs etc) is preferred, but not strictly required.
• Pays attention to details and is meticulous in his/her work. Demonstrate this by forming a sentence using the word “simple” in your email reply for this job application.
• Is able to work independently to achieve clear outcomes
• You will be guided by a senior when you start, but we expect you to be able to work independently to achieve clear outcomes after your training phase.

• Full-time role: SGDS$2,500-S$3,000 (5 work days a week)
• Higher remuneration is possible for applicants with added experience and capabilities to handle a more diverse set of tasks.
• Long term permanent position
• Flexible hours can be arranged if the situation permits
• Corporate mobile phone and laptop provided.
• Travel expenses incurred during work are reimbursable.

We looking forward to hearing from you!

• Strong partnership with the reporting finance team on the full spectrum of financial planning and analysis.
• Perform monthly, quarterly, annual financial close and related management reports with high accuracy and timeliness
• Prepare and submit information for consolidation during the monthly reporting, forecasting & budgeting cycles coupled with analytical review of variances.
• Manage internal reporting requirements on various basis.
• Involved in developing process improvements and system implementation

Summary

This position is responsible for the entire credit granting process, bill collection, including the consistent application of a credit policy. Conducts periodic credit reviews of existing customers, and the assessment of the credit worthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses.

Job Responsibilities

Credit applications:

· Process credit applications within 10 working days, ensuring that clients are notified promptly and professionally. The credit worthiness of all applicants is formally checked and approval must be received from the Director of Finance.

· Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.

City Ledger:

· Ensure all invoices / statements are issued on a timely basis.

· Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.

· Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.

· Monitor and pursue collection of overdue accounts.

· Review city ledger daily for correct postings of charges and take corrective action where necessary.

· Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts.

· Respond to and resolve account queries in conjunction with accounts receivable.

· Review provision, write-offs and other adjustments immediately prior to month end.

· Implement effective inquiry response procedure for guests and management.

· Ensure all travel agent commissions are timely processed and paid.

· Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.

· Conduct credit meetings at least once a month, with relevant highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up.

· Attend Credit Managers meetings to keep up to date knowledge of credit risks.

· Appropriately manage all delinquent accounts, liaising with debt collectors where needed.

· Review and recommend accounts to be written off, providing appropriate documentation.

Guest Ledger and liaison with Front Office:

· Liaise between the Finance Department and the Front Office.

· Ensure PX and PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.

· Review the Advance Deposit ledger to ensure all the balances are either current or for future date.

· Inform the Front Office Manager of any deviations from policy by Duty Managers, or Front Office Agents that may come to his/ her attention.

· Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.

Commercial Responsibilities

· To keep closed contact with hotel debtors i.e. Travel Agents, Airlines, Corporate clients and Individuals.

Summary

This position is responsible for directing, monitoring, and supervising the day-to-day activities of all sections within the Front Office and other operational departments of the Hotel, including the business center. The Duty Manager ensures smooth operations and customer service satisfaction in line with the established standards and policies of the Hotel.

Responsibilities

1. Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.

2. Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members’ conduct and job performance and to project a positive corporate image to guests.

3. Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.

4. Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms and ensure complimentary amenities are provided. Inform relevant departments about VIPs’ arrival.

5. Check the Logbook for messages and follow up actions at the beginning of each shift. Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints. Monitor housekeeping discrepancy reports and take corrective actions when necessary.

6. Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues with the Security Department.

7. Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.

8. Take charge of training all reception staff members, include planning, organizing and conducting on-the-job training.

9. Conduct spot checks on outlets in the absence of the Outlet Manager.

10. Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.

11. Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations.

Requirements

1. Minimum a Diploma holder with at least 5 years’ experience in a similar capacity.

2. Demonstrated strong business acumen, effective leadership skills, and a proven track record of driving results with teams.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

A Warehouse Manager completes various management, organization and planning tasks to maintain high performance of the warehouse’s storage and shipment processes. Their duties and responsibilities often include:

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Team Summary

The Marketing Insights & Analytics team sits within the Marketing function of Visa in Asia Pacific (AP) with a vision to be an insight-led engine of advisory.  The team delivers insights & marketing measurement analytics based advisory to internal Visa stakeholders and as a Value-Added Service (VAS) to our clients & partners.  

What a Senior Manager – Insights & Analytics, Asia Pacific does at Visa:

This Sr Mgr role reports to the Head of Marketing Analytics for AP and will operate within the Marketing Measurement practice area with a focus on research and survey-based measurement deploying varied tools & solutions and developing and running Marketing Measurement for Visa.  This role will support AP Marketing function with relevant insights for campaign briefs & creative development, measurement of marketing investment impact on the business & brand in short term as well as long term using research methods and advanced analysis techniques.  The incumbent will manage & provide mentorship to a junior member of the team, training them to operationalize a best-in-class campaign & brand tracking program and coaching how to uncover insights to optimize marketing effectiveness.

Manage end to end insight input into marketing planning, execution and measurement and be a strategic advisor for AP marketing function

• develop & execute creative development research plan (qual/quant exploration & testing) for key marketing initiatives
• maintain an ongoing synthesis of evidence-backed best practices for creative development
• maintain close cadence of communication & advisory with regional & global creative and media leads as well as local marketing leads
• collaborate and align with marketing measurement team on creative targets and KPIs
• communicate, influence and align with global marketing research counterparts
• Oversee the brand and campaign measurement operations to ensure that in-market activities are tracked
• Track campaign measurement to analyze and report in-market performance
• Communicate learnings & best practice to countries and summarize regionally from the integration of creative, campaign, brand health and business results
• Uncover & apply new approaches to measuring marketing effectiveness across media, esp. in digital & social media channels
• Implement global approach to social scoring & uncover best practices for Marketing to be more effective and efficient with social media

Key Performance Indicators

• • Marketing creatives that surpass industry benchmarks for pre-testing
  • Delivery of timely campaign measurement, promoting practices that drive marketing effectiveness
  • Supporting brand health measurement, promoting practices that contribute to meeting brand health targets and growing brand health

Why this is important to Visa

The Sr Mgr plays a vital role in ensuring the best quality, award-winning creative is brought to market, promotes assessment and optimization of marketing investment. Additionally, this role will partner with our Global Insights & Analytics team to roll-out & implement a standard brand tracking program. 

Reporting to the Regional FPSO Manager, we are looking for an FPSO Analyst to drive business transformations by developing and improving core business processes/structures and facilitating the implementation of new systems/processes/requirements with minimal business impact.  Your objectives will be to ensure that the systems meet business requirements, controls, and compliance; that users are trained and use the system correctly; and that support is delivered in a pro-active and efficient manner. You will work as part of the Regional FPSO Team, interacting closely with the regional functional teams, regional management and the Global FPSO team.

Main Responsibilities:

Act as a Regional Finance Coordinator on system/project roll outs:

• Be a central point of contact to coordinate, engage key Finance members, organize meetings, and facilitate discussions
• Participate in finance system/project implementations end-to-end and work closely and efficiently with cross-functional Global/Regional teams to ensure timely completion of projects
• Articulate business requirements, evaluate business process, and provide support on documentation
• Co-lead change management, highlight blocking issues and ensure prompt resolution
• Monitor projects and co-present project status and metrics to regional management and stakeholders
• Pro-actively communicate any system implementation changes (before and after) to Finance users to mitigate any downstream impact to business operations

Support country deployments of front and back-office applications:

• Translate local requirements, identify gaps, align, and integrate into global applications end-to-end following core/group global standard model
• Validate approach on system testing, and develop jointly with team members on detailed test plan

Act as a Subject Matter Expert in Systems & Finance Processes

• Be a functional expert in business systems/processes and have a good understanding on interconnected systems workflow
• Collaborate with business and discover new opportunities for Power BI, RPA or related automations development.
• Actively participate with operational teams to define system/operational requirements for new business requirements/initiatives/acquisitions
• Facilitate the review of front and back-office business systems/processes tickets
• Optimize, improve, and streamline business process, ensure proper control, and process compliance

User support & training

• Engage with key users and arrange training for them
• Bring any useful updates/training feedback for functional evaluation

Post implementation monitoring / Performance monitoring

• Monitor projects KPIs and track deliverables are met

Experiences:

• At least 3-5 years of strong operational experience in project management and finance processes/systems implementations
• Working knowledge of Financial Markets, in particular Commodity is preferred

Other skills (Computer Skills, etc):

• Project Management skills and good knowledge of key finance processes and best practices
• Experience with UAT (User Acceptance Testing), systems like SAP, Microsoft Dynamics AX, trading systems, payment system (FIS TRAX) and Cash Management system (Quantum) would be a plus
• Good Microsoft Office skills
• Strong verbal and written communication skills to interact with different levels of stakeholders
• Proactive and driven to support Finance users
• Independent and display positive attitude towards problem solving
• Ability to multi-task and handle ambiguity in a high-pressure atmosphere.  Flexibility on working time/travel during project implementation

Languages:

• English (Fluent)

Academics:

•  Degree in Business/Accounting/Economics or any related field of study

The Assistant Finance Manager is the finance business partner for the organisation and has responsibilities covering all aspects of financial management, performance management, financial accounting, budgeting, corporate reporting etc. He/she has sound technical as well as management skills and be able to lead a team consisting of finance professionals with varied, in-depth or niche technical knowledge and abilities; consolidating their work and ensuring its quality and accuracy, especially for reporting purposes.
The Assistant Finance Manager is expected to provide sound financial advice and counsel on working capital, financing or the financial position of the organisation by synthesising internal and external data and studying the economic environment. He/she often has a key role in implementing best practices in order to identify and manage all financial and business risks and to meet the organisation's desired business and fiscal goals. He/she is expected to have a firm grasp of economic and business trends and to implement work improvement projects that are geared towards quality, compliance and efficiency in finance.

Manage the organisation’s financial accounting and corporate reporting functions.
• Manage a documented system of accounting policies and procedures
• Supervise and review the preparation of financial statements, business activity reports and forecasts for management and external stakeholders.
• Monitor changes and emerging trends in accounting standards and regulation.
• Provide financial leadership and strategic thinking to support sustainable value-creation.
• Apply professional judgement to identify accounting treatments adopted in financial statements and assess their suitability and acceptability.

Manage taxation-related functions within the organisation.
• Supervise the calculation of taxable income and income tax liabilities of the organisation.
• Assess the chargeable gains and losses of the organisation, as well as capital gain tax liabilities.
• Resolve tax-related issues with external tax experts.
• Articulate to management all relevant tax issues to minimise the organisation’s tax liabilities.

Support the organisation as a business partner.
• Advise management on the organisation’s exposure to risks.
• Analyse current market trends and provide strategic input to shape the organisation’s key financial decisions.
• Analyse, compile and present management information for managerial decision making.
• Analyse and assess the impact of investment decisions on the financial position of the organisation.

Manage strategic planning initiatives.
• Identify and understand the financing needs of the organisation.
• Identify and calculate both financial and non-financial performance measurements for reporting on the organisation’s performance.
• Oversee the preparation of the organisation’s budget.
• Interpret, investigate and report to management on variances, as well as develop a full understanding of the inter-relationships between variances.

Manage the organisation’s management accounting and budgeting functions.
• Maintain banking relationships for accounts for day-to-day transaction as well as investments.
• Prepare for the use and implementation of integrated reporting.

Support internal and external audit activities.
• Plan and coordinate the annual financial audit process.
• Respond to internal and external auditors on audit data, variances and audit findings.
• Implement policies and procedures with emphasis on internal controls to prevent possible fraud and errors.
• Resolve issues and deficiencies arising from audit findings.

Drive the use and integration of information technology within the organisation’s finance function.
• Use management information systems strategically for effective management and control of the business.
• Evaluate the effectiveness of the organisation’s financial system and determine any areas of improvement.
• Ensure the appropriate set up of accounting rules in the organisation’s financial system.

Others
• Any ad hoc duties as assigned

Job Requirements

• Candidate must possess a degree in accountancy or any equivalent professional certification (CPA, ACCA, CMA and etc.).

• Minimum 5 years working experience, preferably with hospitality/F&B industry exposure and with audit experience.

• Good knowledge of finance/accounting policies and procedures, GST, Singapore tax, audit and accounting laws, practices and regulations.

• Excellent organisational, strategic planning skills, highly responsible and reliable with exceptional attention to details.

• An influential finance leader with good analytical and problem-solving skills.

• Team player with an ability to function effectively in a dynamic, fast-paced environment.

• Must be proficient in MS Office. Candidates experienced in using Sun accounting software would stand at advantage.

• Travelling may be required.

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

Summary:

Thales is one of the world leaders in the development, production and services of In-Flight Entertainment and Connectivity (IFEC) systems within the aviation industry.

This role is based in our Singapore office, where you will join the APAC Customer Success Team. This is an exciting opportunity to join an energetic team passionate about the aviation industry and dedicated to delivering the maximum satisfaction to its customers be it from a commercial, technical, passenger experience or long-term relationship standpoints.

Responsibilities:

• Gathers market intelligence for current pursuits, develops the forecast and assesses Thales' positioning versus the competition from a commercial, legal, support services and technical standpoints;
• Shares the information collected within the APAC team to collectively define the right strategy to win in the region, in regards of airlines' expectations and the competition's positioning.
• Feedback to the IFE Business Line about information collected from the market ('boots on the ground') and proposes product evolutions in view of meeting current and future needs of the airlines to take a competitive edge.
• Responsible for key accounts, satisfaction and intimacy with Thales: identifies the stakeholders, face-offs, continuously engages with the airline aiming at developing a strong intimacy with its key stakeholders.;
• Identify airlines' pain points, vision, relationships with competition and defines accordingly its strategy to win on each account and campaign/pursuit: face-offs, price to win, target price, required solution, required development, campaign details (T0, A/C deliveries, etc...), timing;
• Builder of the winning offer: leads the capture: drums the beat of the proposal preparation: liaise with the bid team, engineering, legal, finance, support, etc…
• Entertains the gate process in coordination with the VP Customer Success and makes sure to deliver our proposals on time, with the right technical solution and at the winning price;
• Promotes Thales IFEC solutions during trade shows and organize Sr Management Meetings with the BL's Leadership whenever required;
• Accountable for market updates and financial reporting toward the BL;
• Coordinates closely with the AGS APAC Team (support & repairs) to ensure the maximum satisfaction of our customer and building winning new systems + support offers;
• Visit customers on a regular basis and organize demos when relevant;

Requirements:

• Min. Degree in Business or Engineering
• Out-of-the-box thinker
• Entrepreneur mindset
• Able to put customers at the center of her/his decisions
• Able to go the extra mile
• Team-player
• Experienced in aviation industries, airlines background is a plus.

Other information:

• Working Location: Changi
• Working Hours: Monday - Friday, 9am - 6pm

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last three consecutive years. We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and the first in our space to provide a risk scoring dashboard.

Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood but our prospective clients also struggle to effectively harness technology and build hardened processes.

While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

SUMMARY

Reporting to the VP of Global SOC Operations, the Sr Manager of APAC SOC Operations is a role with responsibility to lead a team of compromised of SOC and Threat Intelligence staff. Proficio currently has three SOCs and our APAC location operates 24 hours a day with multiple shift conventions, plus offsite staff operating in specific customer environments. Your responsibility is to continuously improve the productivity and quality of output of the SOC, meet customer SLAs, and build a high performing team. As a technical leader, you will also be responsible for interacting with clients to discuss their requirements and issues.

RESPONSIBILITIES

In the portion of this role that oversees our APAC SOC Analyst team:

• Coordinate and lead global strategic initiatives to continuously provide improvements in service delivery to our customers

• Oversee the hiring, development, and training of our team of Security Analysts and Incident Responders
• Oversee SOC processes and review their application to ensure that SOC’s controls, policies, and procedures are operating effectively
• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics
• Communicate with customers on technical and service delivery issues when needed
• Integrate and coordinate with other SOC teams, Device Management, R&D, and Customer Success to streamline service delivery

In the portion of this role that participates in and runs the Threat Detection Department:

• Oversee the direction and output of Use Case Development.
• Assist when needed on development projects, including but not limited to developing and creating new use cases for our base library including documentation, maintain existing base library, and modify alerts in library as required by the current threat landscape.

• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics

In the portion of this role that participates in and runs the Threat Intelligence Department:

• Oversee the direction and output of Threat Intelligence operations.
• Assist in developing and creating relevant and effective processes, procedures, and documentation
• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics

• 5+ years of supervisory experience working in Security Operations Centers - experience working for an MSSP/MDR is desirable
• Strong understanding of security operations, threat hunting methodologies, incident response and architectural dependencies of security technologies
• Experience with Splunk, Elastic, and ServiceNow is desirable
• Experience in developing frameworks for knowledge transfer, training and education
• Credibility advising clients and managing communications throughout the lifecycle of the relationship
• Successful track record as a leader, people manager, communicator and motivator
• Strategic mindset and the capability to plan effectively
• Ability to excel in a fast-paced environment and work under pressure
• Current or past certifications: CISSP, CISM and SANS knowledge would be viewed positively
• Bachelor’s degree in Computer Science, Information Technology or similar field, or equivalent

LOCATION & TRAVEL:

• Position is located in our Singapore SOC
• Position will require some international travel

• Opportunity to work in a progressive organization with structured training and roadmap for success

• Lunches and fun employee activities!
• Experience in one of the hottest IT industries today

Proficio is an EOE employer.

Job Scope:

- Manage and lead the manpower for the company operation

- Sources and interview the candidate

- Teach and guide the new employee

- Manage the employee's salary

- Comply to director's decision and order

- Make sure the company operate efficiently and productivity

- Help the company look for the new sales and business opportunity

- Manage company's vehicle maintenance and repair

Job Requirement:

- Must have Class 3 driving license

- Have at least 2 years management experience

- Have at least educaton level with Degree certificate