Job Responsibilities:

The role involves managing all legal aspects of the Group's business, including M&As, JVs, and investments, as well as handling general corporate legal matters and compliance. Responsibilities include providing legal advice, managing litigation, ensuring regulatory compliance, and coordinating with external counsel. Additionally, the position entails overseeing compliance policies, corporate secretarial duties, and risk management activities. The incumbent is also responsible for facilitating training, driving continuous improvement initiatives, and liaising with stakeholders.

Requirements:

• Bachelor's Degree in Law required.
• Minimum of 5 years of relevant experience in corporate commercial law, ideally gained in-house or in a law firm.
• Strong understanding of legal advice related to general corporate advisory work, including company and contract law.
• Familiarity with SGX Listing Rules and Regulations is advantageous.
• Completion of ICSA or relevant postgraduate/professional qualifications would be beneficial.

Our Client is a key provider of energy solutions and multi-utilities

Duration: 12 months extendable/convertible

Working Location: Somerset (walking distance from MRT)

Working hours: 08.30am – 6.00pm (Monday to Friday)

Job Duties

· Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries

· Familiarise with the three key segments which they are expected to handle day to day: Residential, Small Commercial and Tenants

· Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market

· Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

Requirements:

· Diploma/ Degree in related field(s) is an advantage

· Entry Level are welcome to apply

· Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company

· Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required

· Prior experience or knowledge in relevant industries is an advantage

· Adequate proficiency in MS Office

· Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10514

Contact number: 8189 1194

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E• EA License No. 01C4394• Reg. • R1981246 • Bertram Lee Kian Hui

Responsibilities

• Deploy and support workplace safety and health (WSH) programs.
• Carry out initiatives to bolster WSH programs.
• Conduct safety inductions, orientations, and compliance explanations.
• Address WSH non-compliance and unsafe practices while promoting improvements.
• Participate in WSH compliance inspections and routine work checks.
• Collect data on WSH performance, conditions, and practices.
• Manage instances of non-compliance and unsafe conditions.
• Support incident and accident management, investigations, and preventive actions.
• Develop and enhance workplace safety and health management systems (WSHMS).
• Establish quality management policies and procedures, monitor compliance, and ensure fire safety preparedness.
• Ad hoc duties as assigned.

Requirements

• Bachelor or Diploma in Workplace Safety Management or equivalent
• At least 2 - 3 years of HSSE/ WSH experience.
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Salary up to SGD$4,000 Basic + $1,020 Transport allowances + Commission + AWS + Variable Bonuses

• Highly Reputable company

• Must possess own transportation

Responsibilities:

• Responsible to market a full range of industrial cleaning accessories & tools and cleaning equipment to Healthcare facilities such a hospital, clinics, dentals

Requirement:

• At least 1 year of sales experience
• Sales experience in the Healthcare facilities is a plus
• Must possess own transportation
• Proficient in Chinese to liaise with Chinese speaking counterparts

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to

[email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02c4944

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

Tel: 6950 9757

Bayfront Law LLC is looking for (a) one secretary to join our corporate department, (b) one secretary to join our disputes department, and (c) one billing/invoicing staff to join our administrative team.

Ideal candidates should be team players with a sense of responsibility. A good command of written and spoken English, proficiency with MS Office applications and excellent organizational skills are pre-requisites for this role.

Applicants are to send their detailed resume by email to [email protected]. Please state working experience including in litigation work, corporate work or billing/invoicing work (as the case may be), and current and expected salary. Applicants should also clearly state which role they are applying for.

Graduating students are also welcome to apply.

We seek your understanding that only shortlisted candidates will be contacted.

• Location: Ubi (2 mins walk from Ubi MRT station)
• Attractive Salary Package (Basic + HIGH Commission)
• Vibrant and Positive working environment
• Career Progression

Job Description:

• Foster rapport with customers
• Selling and buying of new/used cars
• Follow up on leads from social media
• Providing good customer experience
• Ad-hoc showroom duties

Job Requirements:

• Minimum 1 year of sales experience preferred
• Possess Class 3/3A Driving license
• Good interpersonal and communication skills

We regret to inform that only shortlisted candidate will be notified.

Thank you for applying.

Leading Utilities Group company

Duration: Immediate till 30 June 2026, extendable/convertible

Working Location: Kallang Sector

Working hours: 08.30am – 6.00pm (Monday to Friday)

Job Duties

· Handle and reply to Retailers’ and Regulator’s enquiries accurately and timely

· Contribute and meet the KPI of both personal and team targets

· Conduct and support Retailers for Market Trial

· Work in close collaboration within team and internal departments for UAT and other tasks assigned

· Analyse situation and provide with the best appropriate solution

· Any other duties assigned by the supervisor

· Covers MIMO/GE Exception duties

Requirements

· Entry Level are welcomed to apply

· Minimum Diploma from a local Polytechnic

· 1-2 years of processing experience will be preferred

· Knowledge in systems (e.g., SAP) will be preferred

· Possess initiative, confidence and the ability to work independently

· Possess good oral and written communication skills

· Proficient in MS Office applications

· A team player with a positive service mindset who thrives in a fast paced environment

· Meticulous, attentive to details and a fast learner

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10460

Contact number: 8189 1194

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E• EA License No. 01C4394• Reg. • R1981246 • Bertram Lee Kian Hui

Responsibilities

• In-charge of end-to-end HR operational duties in the company.
• Assist in recruitment activities including job posting, screening, shortlising, arranging interview to coordination of job offers.
• Responsible for on-boarding and off-boarding procedures for the company.
• Verify employee attendance and leave management.
• Assist in processing of employee and statutory claims.
• Maintain employee records in HR systems.
• Prepare HR reports for management meetings.
• Processing monthly payroll and salary calculation.
• Ad hoc duties as assigned.

Requirements:

• Bachelor or Diploma in Human Resource Management or equivalent
• At least 3 - 4 years of HR Generalist experience
• Ability to start work within short notice will be an added advantage.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Well Established Company
• Basic $3000 - $3500 + Commission + Incentives + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tiong Bahru
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Identify new business opportunities, develop and follow up new leads
• Contact prospective customers through phone calls, emails and any other medias
• Maintain and develop strong relationships with existing customers
• Establish good partnership with global electronics traders and manufacturers
• Monitor market trend
• Manage the entire sales process from managing customers’ request for quotation, closure of deals and monitoring of prompt shipments
• Develop strong relationship with customers and continuously strives to exceed customer expectations
• Any other ad-hoc duties as assigned

Job Requirements:

• At least 1-2 years’ experience in sales role, ideally in Semiconductor industry or related industry with Franchise distributor, OEM, EMS, & ID knowledge of electronic components

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

Sales Administration / Support

• Process customer purchase orders by completing Customer Order Processing (COP) forms and ensuring stock reservations are made.
• Prepare and submit purchase requisitions for equipment, spare parts, and accessories needed for projects and ad-hoc orders, seeking approval as necessary.
• Communicate with customers, manufacturers, vendors, and suppliers via email or phone to track shipment statuses.
• Take responsibility for following up on the receivables and deliverables of ordered goods, and identify ordered equipment to prepare material take-off schedules.
• Coordinate with the Warehouse and Logistics Departments to ensure timely packing and delivery of goods to customers.
• Respond to customer inquiries (via phone or email) regarding pricing, stock availability, or complaints (such as invoice disputes), and ensure proper follow-up actions are taken.
• Assist Sales Manager(s) / Assistant Sales Manager(s) in preparing proposals and quotations for customers.
• Support Sales Manager(s) / Assistant Sales Manager(s) in gathering different variations for projects to facilitate price negotiations with customers.
• Ensure proper organization and filing of documents.
• Perform other ad-hoc tasks as assigned by the Head of Sales / Sales Manager(s) / Assistant Sales Manager(s).

Marketing Communication

• Assist Sales Manager(s) / Assistant Sales Manager(s) in organizing and coordinating events, such as trade exhibitions, road shows, and product seminars.
• Help Sales Manager(s) / Assistant Sales Manager(s) plan and organize internal events, such as dealer meetings.
• Prepare and organize marketing materials and collateral.
• Oversee the maintenance and updating of the company’s website content to ensure it is current.
• Support Sales Manager(s) / Assistant Sales Manager(s) in coordinating with partners of trade magazines and media agencies.
  

Requirements:

• With 5 years of Customer Support or Sales Support experience.
• Exceptional customer service and presentation skills.
• Positive, dynamic and results-oriented

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a restaurant management company that operates and franchises in Singapore and other Asian countries.

• Assess market trends to uncover and evaluate new food and beverage retail leasing opportunities that foster business growth.
• Develop relationships with tenants, landlords, and stakeholders to negotiate and close lease agreements.
• Work with marketing and operations teams to drive leasing efforts and support tenant onboarding.
• Monitor and report on the performance of leased properties, ensuring alignment with business objectives.

Requirements:

• Diploma and above
• At least 2 years of business development and leasing management experience in F&B or retail industry.
• Proficient in Microsoft Office skills for data and reports.
• Good knowledge in commercial leasing processes.
• Proven negotiation skills, communication, and build strong relationships with diverse stakeholders.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Assist customers with daily cargo bookings for a variety of airline products.
• Coordinate with airlines to secure and confirm booking capacities for customers.
• Understand and communicate the requirements of different airline products, providing appropriate advice to customers.
• Manage cargo bookings by entering flight reservations into the system/template and ensuring data accuracy.
• Liaise with customers, warehouses, carriers, and customs to address shipment requirements.
• Track and monitor shipment progress, updating customers on the status as needed.
• Build and maintain strong customer relationships, promptly addressing inquiries.
• Collaborate with the billing team to ensure accurate data is provided for invoicing.
• Undertake additional duties as assigned.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Responsibilities

• Support business/financial intelligence for sector-focused unit (1. Telecom, Media & Technology/Automobile & Industries, 2.Basic Materials Infrastructure and 3. Consumer Products & Retail, Heathcare & Foods) and occasionally co-work with SMBC HQ in Japan
• Develop pitch papers in relation to investment banking products including M&A, alliance
• Partner seniors to visit customers and other relevant organizations in APAC for deal origination
• Contribute to the sector unit and the department to achieve team budget target and KPIs

Requirements

• Minimum degree qualification
• Knowledge of Corporate Finance and M&A will be advantageous
• Excellent communication, interpersonal and presentation skills
• Proficient in Microsoft Office applications
• Strong command of English and Japanese is preferred due to nature of job role which requires liaising with Tokyo Head Office
• Fresh graduates are welcome to apply.

about the company
We are working with a regional corporate solutions organisation with a presence across APAC and Oceania. They provide a wide range of corporate services ranging from tax, payroll, accounting and company secretarial solutions and have clients ranging from small enterprises to large listed multinational corporations.

about the job
You will be an experienced corporate secretarial manager managing a team of corporate secretaries. In addition to corporate secretarial duties you will be handling a portfolio of clients, maintaining relationships with key contacts, reviewing fee structures and oversee credit controls for debt collection and prepare budgets and forecasts for the team.

about the manager/team
You will be mentoring a team of corporate secretaries and report to a director. You will be grooming, training and coaching a number of junior and corporate secretaries within your team.

skills and experience required
You should have at least 6 years of corporate secretarial experiences particularly in corporate solutions provider firms. ICSA/CSIS or its equivalent chartered secretarial qualifications are essential. You should be familiar with SGX announcements. Prior team management experience is an advantage.

To apply online please use the 'apply' function.
(EA: 94C3609/ R23115352)

Job Summary

Manage the company’s corporate and internal communications, branding and corporate social responsibilities portfolios.

For corporate communications, your main responsibilities include formulating internal and external communications strategies, developing relevant communications materials, managing both traditional and digital communication channels and organizing large scale corporate events and campaigns. You should also effectively liaise with government officials to achieve desired outcomes.

For internal communications, your main responsibilities include translating corporate topics into a comprehensive communication strategy, driving understanding of key strategic initiatives, establishing organisational messages and engaging employees and tracking communication efforts.

Job Responsibilities

Corporate Communications

1. Develop and implement comprehensive corporate communications strategies to promote the company’s brand, mission and values, including crisis and reputation management.

2. Establish and formalize communications policies and procedures, ensuring alignment across all levels of the organization.

3. Manage the company’s public relations efforts, including media relations, press releases and proactive outreach.

4. Engage with internal and external sstakeholders, including ggovernment authorities, business leaders and customers to build and maintain positive relationships.

5. Enhance the company’s brand identity through consistent messaging across all platforms and communication channels.

6. Track and evaluate the effectiveness of communications strategies and initiatives, providing reports to management as appropriate.

7. Liaise effectively with government entities and manage governmental processes (such as obtaining permits, securing funding) so as to build strategic partnerships and advocate organization’s goals.

Internal Communications & CSR

8. Develop and drive employee communications for Nippon Paint Singapore

9. Continuously create new and improved communication methods for the company.

10. Translate key corporate topics into an effective communication strategy for implementation

11. Proactively engage with all employees and represent the company In corporate communication and related events.

12. Plan and execute dynamic volunteering events and special projects for various social causes under the Nippon Paint ESG program.

Requirements

· Degree in Communications, Public Relations, Marketing, or related field.

· Preferably with a minimum of 8 years of work experience in corporate communications in a fast-paced environment.

· Exceptional written and verbal communication skills, with an ability to communicate complex ideas clearly and concisely.

· Able to work independently and collaboratively in a team-oriented environment.

· Strong organizational and project management skills, with the ability to prioritize multiple tasks and deadlines.

· Hands on with a willingness to manage execution details in addition to strategy development.

· Fast in digital trends and tools.

QEHS Responsibility

Implement and abide by requirements set out in the Company’s Quality, Environmental, Health and Safety Management System, ISO and OHSAS standards and applicable legal and other requirements.

About us:

This SME, established in 1955, operates with a team of 30 to 40 employees and specializes in Traditional Chinese Medicine (TCM). Its core business lies in three retail outlets and the wholesale distribution of in-house branded products. With a focus on preserving cultural heritage, the company is committed to modernizing its trade practices while ensuring high standards of quality in both products and services. The office is located in the heartland of Chinatown.

Job Highlight:

• Join a well-known SME established in 1955, offering stable and secure employment.
• Enhance your skills across diverse areas, from e-commerce and operations to customer service and basic accounting.
• Enjoy working in the cultural heart of Chinatown, surrounded by a blend of heritage and modern commerce.

Duties and Responsibilities:

• Process orders from company’s e-commerce platforms (e.g., Shopee, Lazada and our own website) and overseas orders.
• Oversee the entire order fulfillment process, including order picking, product packing, arranging deliveries, generating payment links, and updating delivery status.
• Ensure consistency and accuracy of product listings across all e-commerce platforms (e.g., product pricing, promotions, images).
• Respond promptly and professionally to customer inquiries via web chat, phone, and email.
• Address customer feedback and handle service recovery when necessary to maintain high service standards.
• Monitor and maintain inventory levels for packaging materials and other operational supplies.
• Place procurement orders for supplies when stock is low to prevent disruptions in operations.
• Assist in in-store operations such as picking and packing products when needed (e.g., festive seasons)
• Perform basic bookkeeping and accounting tasks, ensuring records are accurate and up to date.
• Provide administrative and operations support and other ad-hoc duties as required

Requirements:

• Familiarity with e-commerce platforms and retail operations.
• Exposure to basic accounting and inventory management.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• "Can-do" attitude, showing willingness to try new things and adapt to changing situations.
• Excellent communication and interpersonal skills for effective customer engagement.
• Problem-solving mindset with the ability to handle challenges proactively.
• Attention to detail to ensure accurate product listings and order processing.
• General interest in retail, Traditional Chinese Medicine (TCM), and the healthcare industry.

For interested applicants, please email your UPDATED CV to [email protected].

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

Location: Alexandra road

Financial Reporting (50%)

• Provide financial information
• Prepare monthly, quarterly, yearly, and special reports and analyses
• Review reports from shared services center
• Prepare Principal reports
• Prepare and submit statistics/surveys
• Finalize budget and forecasts
• Coordinate budget and forecast processes across departments
• Assist with consolidation (actuals and forecast/budget)
• Prepare and post monthly consolidation adjustments
• Generate consolidation working files

Tax Reporting Analysis (30%)

• Analyze KPIs, operating expenses, capital expenditures, and balance sheet position
• Perform variance analysis on actual vs budget/forecast reports

Treasury (20%)

• Monitor cash flow
• Prepare daily and monthly cash reports
• Prepare quarterly cash flow projections
• Assist with ad-hoc treasury projects

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Job Description:

• Manage the day-to-day administrative tasks, including office supplies, equipment, and facilities management.
• Contacting clients to obtain missing information
• Ensure the office environment is organized, clean, and functional for staff and visitors.
• Monitor and maintain office inventory, including construction materials and tools, and reorder supplies as necessary.
• Assist in the purchasing process for office supplies.
• Issue purchase order, checking invoices, record purchase order in SAP system and project tracking and etc
• Perform other ad-hoc duties and responsibilities as assigned by management.

Job Requirements:

• Proficiency in Microsoft Words and Excel.
• Diploma with at least 2 years of relevant working experience.
• Highly organized and able to multitask effectively.
• Experience in SAP software and construction sector would be an added advantage.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Our client is a food service company with a diverse range of offerings, including quality dining establishments and food manufacturing.

• Design and execute training programs and curricula.
• Collaborate with the company to foster a learning culture within the organization.
• Implement and assess our WSQ, Non-WSQ, and e-learning training materials.
• Hold regular meetings with team members to identify and address their needs.

Requirements:

• ACTA/DDDLP Certified
• At least 4 years of stand-up training, On-the-Job training experience in the F&B industry.
• Possess a Level 3 Food Safety Course or as a Food Hygiene Officer is an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Benefits:

• Basic Salary up to $3,200 with yearly increment based on performance.
• 5 days work week
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sea Freight Executive located in ALPS Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for coordinating sea import shipments, managing import/export files, updating shipment statuses, and handling customer notifications. Responsibilities include processing invoices, checking shipment documents, and arranging transportation. You will communicate with clients, agents, and overseas offices, ensuring accurate data entry and compliance with company policies. Key tasks also include customs permit declarations and maintaining strong client relationships. Additionally, you will recommend process improvements and handle any ad-hoc duties.

Qualifications:

• Minimum 1 year of experience in relevant industry

Inbound Call Centre

Duration: 12 months contract (Convertible)
Working days: 5 days per week (including weekdays and weekends)
Location: Raffles Place
Duration: 12 months (renewable / convertible)
Note: 1-2 months training

Working hours:

o Morning shift: 8am-5pm, 9am-6pm, 10am-7pm

o Afternoon shift: 11am – 8pm or 1.30pm – 10.30pm or 2.30pm to 10.30pm

o Night shift: 10.30pm – 8am (Not activated now but needs to be comfortable)

Main duties and responsibilities

· Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services

· Respond to customers’ queries and concerns with the aim of achieving first call resolution.

· Follow up promptly with customers to resolve issues

· Provide customers’ feedback to respective business partners to improve customer experience

· Introduce and educate customers on the self-service/automated banking channels.

· Perform after- call administration work

· Use customer service and sales skills to optimize customer satisfaction of each customer contact

· Maximize opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Requirements:

· Possess a Diploma or Degree in any discipline

· Able to commit to 24/7 rotating shift work, needs to be comfortable working shift work

· Must be comfortable with call centre environment – can be stressful as it’s very regulated – all calls are monitored, and KPIs are pegged at how fast and how well the CSE attends to calls. (Productivity and service quality)

· Comfortable with desk bound role.

· Must be prepared to cross-sell. (E.g., personal loans- talk about compound interest)

· Will be required to work 5 days in a week, including weekends and public holidays

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Responsibilities

• Identifying target audiences and trends to create effective communication strategies that are in line with the company's objectives.
• Tracking the effectiveness of communication strategies using advanced techniques and finding opportunities for improvement.
• Maintaining contact with the media and marketing professionals to help promote and distribute communications and marketing materials including press releases and social media posts.
• Building positive relationships with other industry stakeholders such as consumers, partners, and investors.
• Planning, executing, as well as attending industry events such as conferences and product launches to grow the organisation’s network.
• Ensuring consistency in messaging, visual identity, and brand voice across all communication materials to nurture the organisation's brand and reputation.

Requirements

• Degree in Communications
• Good organisational and administrative skills
• Good interpersonal, verbal and written communication skills
• Proficient in Microsoft Outlook, Word and Excel
• Good team player, have an eye for details and ability to multi-task

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599