• Manage full sets of accounts, including month-end closing activities and the preparation of financial statements in compliance with accounting standards and company policies.
• Oversee accounts receivable and accounts payable functions, ensuring timely billing, collections, and payment processing.
• Reconcile bank statements, post journal entries, and maintain accurate general ledger accounts.
• Prepare and analyze financial reports, including income statements, balance sheets, and cash flow statements.
• Assist in budget preparation, financial forecasting, and variance analysis.
• Ensure timely and accurate reporting for GST filing and other statutory requirements.
• Coordinate with internal departments to ensure proper accounting for all transactions and resolve any discrepancies.
• Supervise and mentor junior accounting staff, providing guidance and support as needed.
• Liaise with external auditors during annual audits and provide necessary documentation and explanations.
• Implement and maintain internal control procedures to safeguard company assets.
• Stay updated on industry trends, changes in accounting regulations, and best practices.

Job Requirements

• Minimun diploma in Accounting, Finance, or a related field.
• Professional accounting qualification (e.g., ACCA, CA Singapore) is preferred.
• Minimum of 5 years of relevant accounting experience, with a proven track record in a senior accounts role.
• Strong proficiency in accounting software and Microsoft Office Suite, particularly Excel.
• Knowledge of Singapore Financial Reporting Standards (SFRS) and GST regulations.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong attention to detail and accuracy in handling financial data.
• Effective communication and interpersonal skills to work with various stakeholders.
• Ability to work independently and as part of a team, managing multiple priorities and deadlines.
• Prior experience in supervising a team is advantageous.

Interested candidates are invited to submit their CV and cover letter, indicating their current and expected salary, and availability. We regret that only shortlisted candidates will be notified.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed.

• Competitive Remuneration with Bonuses
• Central Working Location
• Good Career Exposure

As an Accounts Executive - AR/AP, you will be responsible for the following duties:

• Handle the full spectrum of Accounts processes
• Prepare and update collection from cash, cheques, telegraphic transfer and giro on a timely manner.
• Follow up closely with customers on late payment to clear overdue accounts
• Breakdown of revenue figures by various details, such as by projects codes and by business segments.
• Analysis of actual revenue performance on a month to month basis
• Handle continuous transactions
• Prepares Accounts receivables ageing report, audit schedules related to Accounts receivables and sends customer Statement of accounts.
• Maintain a good filing system for all invoices and receipts
• Prepare monthly and yearly reports
• Monthly closing and year end audit
• Any Ad-hoc task assigned

REQUIREMENTS:

• Degree in accountancy or Equivalent.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email.
Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Work Arrangement

• 5-day week (Monday - Friday)
• Office Hours (8.30am - 5.30pm)
• Nearest MRT: Tai Seng (5 min walk to office building)

Roles and Responsibilities:

• Process and record vendor invoices in the accounting system
• Ensure accuracy of invoices and compliance with company policies and regulatory requirements
• Liaise with suppliers and business divisions on any discrepancies in invoices and other supporting documents
• Follow up closely with payment approvers to complete the payment process
• Monitor petty cash by recording entries and verifying documentation
• Reconcile bank statements to AP records
• Maintain clear and organized documentation records for all AP transactions
• Monitor the full Account Payable (AP) Cycle and ensure all open/overdue items are being attended to and resolved in a timely manner
• Prepare and submit month-end and year-end closing activities, including GST filing, Monthly Payroll and Monthly P&L
• Assist with administrative duties and other ad-hoc duties as assigned to support the Finance Team

Required Experience and Skills:

• Minimum diploma in accounting/finance related field or equivalent.
• Minimum 1 to 2 years of accounting experience, preferably in General Accounting (GA) function
• Proficient in English and Chinese (spoken and written)
• Strong financial and analytical skills
• IT skill of using accounting software and office software
• High integrity, positive working attitude, strong sense of responsibility, attention to detail and a team player

Responsibilities:

· Liaise with customers on new application and/or renewal of Tenancy Agreement.

· Liaise with customers on termination such as deposit refund form, check out of workers.

· Perform administrative duties such as data entry to the Navision, handling emails, faxes, etc.

· Use NAV software for workers check in/out, generate billing summary, print invoices etc

· Constant updating in NAV system (Create customers’ code, add service list, create rooms, Create reservation, etc

· Update weekly marketing report to Management.

· In charge of all administrative aspect of Nexus Dormitory

· Follow-up & monitor on outstanding payment with customers.

· Update and check outstanding payment data spreadsheet daily or weekly.

· Issuing Tenancy Agreement, IRAS stamping

· Update check-in /out form and workers’ information into NAV system

· Invoicing such as check billing, generate recurring billing, print of invoices from the NAV System.

· Issuing of correspondences to customers such as Termination letter, Billing agreement, New Tenant Letter, Chasing payment letter etc.

· Daily coordination with Dormitory operation teams and provide support to operation team when necessary.

· Any other admin works deem necessary

Requirements:

· Min GCE ‘N’/ ‘O’ Level or ITE certificate

· Proficient in Microsoft office

· Possess at least 5 years’ administrative experiences

· Team player with good discipline and work attitude

· Good communication and interpersonal skill

Reporting to the Head of Sales, your responsibilities include:

• Manage the routine daily e-commerce operations such as provide proactive customer service, order processing, monitor stock status and returns, stock replenishments, analytical supports i.e. report design and maintenance and month-end closing
• Manage and maintain the e-commerce platforms with internal and external teams to ensure that products, promotions, prices and content on the e-commerce platform are up-to-date and accurate at all times
• Coordination, execution and planning support for e-commerce projects, e-marketing campaigns, and integrated brand plans.
• Keep up-to-date with market development and monitor competitor activities.
• Support sales administration activities for sales team when in need and assigned.
• Perform customer service duties (email enquires, service recovery and logistic arrangements).
• Perform any other tasks as and when assigned.

Job Requirement:

• Diploma/Degree in business/sales related
• Minimum 2 years’ experience in sales & customer service
• A hands-on, resourceful, result-oriented and analytical thinker
• Ability to work well in a team
• Meticulous and able to meet tight deadlines

The selected candidate can look forward to excellent growth opportunities within the Group

Job Info:

• 3 shift patterns (dependent on locations):
  A shift: 7.30am to 5pm / 7am to 4.30pm
  B shift: 1 to 10.30pm / 1.30pm to 11pm
  C shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am
• Working Hours: Rotational shifts
• Location: Sentosa; Monorail pass will be provided

Key Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guest’s request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow-up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, and emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities, functions, major city attractions, and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chan He Guang | EA Personnel No.: R23117560

Job Description:

• Person in charge for securing sales deal generated from in-house marketer.
• Actively seek out new sales opportunities through networking, social media and etc.
• Respond to sales enquiries via email and WhatsApp.
• Crafting detailed proposals and contracts for clients, outlining event services, pricing, and terms.
• Working closely with event planners, coordinators, and marketing teams to ensure smooth execution of events.
• Negotiate contract with clients and meeting their requirement.
• Act as a liaison for event needs with vendors.

Job Requirement:

• Good interpersonal and communication skill
• Have related sales experience in event industry
• Able to adapt fast pace environment
• Able to work overtime on weekend if required, will be off in lieu
• Entitle commission scheme

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

The Opportunity:

Adecco is partnering with a multinational spirits brand and we are looking to hire a Boutique Executive to join their business!

• Full-time, permanent role
• Work hours: 10am - 6pm and 12pm - 8pm (shift work hours, 5 days a week)
• Work location: Central regoin

The Job:

• Warmly welcome and engage clients, delivering an exceptional, personalized luxury experience.
• Drive individual and team sales objectives, while sharing brand heritage and values.
• Guide clients through immersive experiences, creating strong connections with the brand.
• Maintain high standards of cleanliness and organization, ensuring front- and back-of-house areas are impeccable.
• Continuously build brand and product knowledge through training and personal learning.
• Oversee inventory awareness and maintain up-to-date product and pricing knowledge, with a focus on safety.
• Accurately handle transactions and complete administrative duties.
• Serve as a brand ambassador, consistently reflecting brand values and culture.
• Proactively engage clients, understanding their interests and preferences to provide an enriching experience.
• Support new product launches and campaigns, contributing to brand growth.
• Build lasting relationships with clients, fostering emotional connections and loyalty.

The Talent:

• 2-4 years of retail sales experience
• Ability to leverage professional selling skills and bring in own clientele
• Ability to create story-telling experience and engage customers effectively
• Great service mindset and ready to go extra mile

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• We regret that only shortlisted candidates will be notified.

Responsibilities (Key Result Areas & Activities)

• Duties include verification of daily restaurant POS sales collections, proceeds from partners/mall vouchers and reconciliations.
• Posting of month end closing of sales into ERP System and gross turnover reporting
• Assist in issuing sales invoices and allocation of receipts from customers
• Update daily cash book and manage bank reconciliation for AR accounts
• Ensure compliance with internal controls, policies, and processes for sales collections
• Liaising with Operations on sales collections discrepancies
• Any other duties as assigned by the superior
• To assist the management on other ad-hoc duties as and when assigned
• Proficient in Microsoft Office applications and preferably Microsoft Dynamics Navision
• Any other appropriate duties and responsibilities as assigned

Required to - KNOW (Skills, Knowledge & Behaviours)

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Finance/Accountancy/Banking/Business Studies/Administration/Management or equivalent
• At least 2 year(s) of working experience in the related field is required for this position
• Independent, analytical and have a positive working attitude
• Proficient in Microsoft Office applications and preferably Microsoft Dynamics Navision
• Good working knowledge in Excel required (Vlookup, Pivot table etc)

Our client is a Manufacturing Industry. Due to their current expansion plan, they are looking for a Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Job Responsibilities

• Create and execute effective marketing strategies and campaigns.
• Ensure consistent corporate branding across all marketing and corporate materials.
• Plan and attend events such as trade shows, exhibiton, etc.
• Conduct market research and analyze trends, brand awareness, and competitors.
• Oversee the design, content, and production of marketing materials.
• Manage and update the company's website content.
• Compile and distribute product information to the sales team.
• Coordinate with 3rd parties (e.g. vendors, suppliers, and marketing agencies) for project execution.
• Any other duties as assigned.

Requirements

• Min Diploma in marketing or equivalent
• Min 2 years’ relevant working experience
• Good knowledge/experience in B2B marketing strategies is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Summary Benefit :

• Package : Basic + High Allowance + Commission
• Location : West
• 5 Days work, Office Hour
• Great career progression

Responsibilities :

• Carry out sales of products
• Work towards department sales target and objectives including personal KPI
• Assist immediate supervisor in projects and marketing planning
• Preparation of sales quotation / contract
• Direct customers visit / contact and liaise / follow up with customers
• Perform all pre-sales, sales and post sales activities
• Be a hunter for new prospect customers and foster good relationship with existing account
• Increase social media presence from projects (E.g. Linkedin)
• Participate in exhibition as required

Requirements :

• Diploma or Degree in Business, Marketing, Mechanical or Engineering or its equivalent.
• Entry Level are welcome to apply. Training will be provided.
• Possess own car preferred.
• Candidate with industrial sales experience will be a plus

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Benefit:

➡️ Entry Level Welcome / Full Training provided

➡️ Strong Career Progression

➡️ Bonus, Leave, Allowance

Job Scope:

• Learn about store operations and customer service best practices.
• Assist in monitoring sales performance and meeting store targets.
• Basic cashiering tasks, including processing payments and refunds.
• Help address customer inquiries & provide product information.
• Participate in training sessions to gain product knowledge and sales skills.
• Follow company guidelines and work with team members to enhance the shopping experience.

Requirement

• Bachelor's degree (any field, but business-related preferred)
• Fresh graduates or those with 1-2 years of work experience
• Strong communication and interpersonal skills
• Analytical thinking and problem-solving abilities

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Lee Cheng Yin (Gina) (R22104523)

EA License No: 20C0358

(EAST REGION) - Expo MRT

Highlight:

- Senior HR Executive

- Must experience in general building / civil engineering background

- Short notice preferred

Duties/Responsibilities:

1. Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.

2. Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise.

3. Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.

4. Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.

5. Oversee and manage performance appraisal system that drives high performance.

6. Creates learning and development programs and initiatives that provide internal development opportunities for employees.

7. Carry out employee disciplinary meetings, terminations, and investigations.

8. Maintains compliance with local employment laws and regulations and recommended best practices; reviews policies and practices to maintain compliance.

9. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

10. Performs other ad- hoc duties as assigned by supervisor or management

Required Skills/Abilities:

1. Excellent verbal and written communication skills.

2. Excellent interpersonal, negotiation, and conflict resolution skills.

3. Excellent organizational skills and attention to detail.

4. Strong analytical and problem-solving skills.

5. Ability to prioritize tasks and to delegate them when appropriate.

6. Ability to act with integrity, professionalism, and confidentiality.

7. Thorough knowledge of employment-related laws and regulations.

8. Proficient with Microsoft Office Suite or related software.

9. Proficiency with or the ability to quickly learn the organizations HRIS and talent management

Education and Experience:

1. Bachelor's degree in Human Resources, Business Administration, or related field required.

2. A minimum of three years of human resource management experience preferred in

construction industry preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Our client is an Automotive Industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Support frontline operations to deliver outstanding customer service.
• Perform administrative tasks, including job card creation, invoicing, and warranty billings.
• Engage with customers regarding vehicle servicing, repairs, and test drives.
• Manage & build positive relationships with both internal teams and customers.
• Coordinate with the Parts department and workshop to ensure timely vehicle completion.
• Assist in preparing quotations (repair and accident).
• Any other duties as assigned.

Requirements

• Min Diploma in Business Administration / Public relations or equivalent
• Min 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a Global Transportation MNC. Due to their current expansion plan, they are looking for a Operations Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Job Responsibilities

• Oversee and manage the full logistics process for project shipments, ensuring all documentation is in order.
• Ensure the timely and accurate transportation of goods from origin to destination.
• Prepare and handle all required shipping documentation, ensuring full compliance with international trade regulations.
• Coordinate with various parties (e.g. carriers, shipping lines, other service providers) to ensure smooth and safe transport of shipments.
• Track the progress of shipments and provide real-time updates to clients.
• Maintain high standards of operational efficiency and customer satisfaction.
• Any other duties as assigned.

Requirements

• Min Diploma in logistics / supply chain studies or equivalent
• Min 3 years’ relevant working experience
• Proficient in Microsoft Office would be advantages.
• Good understanding of transportation regulations would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Source new client leads and develop referrals.
• Fully manage clients accounts, ensuring all client requirements across trade lanes are met with consistent follow-up.
• Engage actively in the sales process, including proposals, quotations, Bunker Adjustment Factor notices, rate negotiations, and closing spot ad hoc rates.
• Ensure Dead Freight contracts are executed smoothly, with proactive communication for DF arrangements.
• Achieve sales targets for various trade/service lanes and oversee agency performance.
• Maintain high levels of customer satisfaction and strong relationships through regular calls, meetings, and prompt resolution of complaints with corrective actions.
• Identify client needs, opportunities, and key purchasing factors to offer customized solutions.
• Respond to daily queries on products and services.
• Collaborate closely with cross-functional teams and share key information.
• Monitor competitors, market conditions, and product developments by maintaining regular contact with agents and clients to recommend appropriate actions.
• Contribute to the development of marketing strategies.
• Maintain an up-to-date customer database with a record of sales activities.

Requirements:

• Minimum Diploma or degree in any fields
• Sales experience in Shipping Liner company
• Able to work under minimal supervision

Interested applicants for the above advertised position(s), please click on the APPLY button and kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Job Scope

· Handle day-to-day finance operations (AP, AR & fixed asset)

· Assist in month-end closing and reconciliations.

· Assist to prepare journals and audit schedule for month closing & year end closing booking fee refund weekly.

· Assist to prepare presentation slide and report for management reporting.

· Liaise with internal and external stakeholders on finance queries.

Requirement

• Diploma in Accounting & Finance or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

*We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating JobStudio and our employees. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

• Handle Accounts Receivable (AR) function, liaise with internal staff for application of invoices with collections.
• Record of Export Bills from customers.
• Review on AR aging and prepare monthly sales report and AR report.
• To update customer details in accounting system.
• Maintain cashbook for transactions and perform month end reconciliation.
• Maintain fixed deposit schedule and prepare journal entries for accounting system.
• Record and maintain trade finance transactions in Excel.
• Checking on invoices for trading transactions and perform posting of invoices into accounting system.
• Prepare journal entry for accounting entries.
• Prepare quarterly management report to banks.
• Prepare GST filing and creation of GST Form 5.
• Prepare audit schedule.
• Prepare Statistic Survey from government as and when required.
• Participate in ad-hoc projects as assigned.

Job Requirements

• Degree / Diploma
• 2 to 3 years accounting experience in Accounts Receivable
• 5-days work (8.30am to 5.30pm) near Bugis MRT
• Salary $3500 - $4500
• Start work Immediately or within short notice

Interested applicants please send in your MS Word Resume. Shortlisted candidates will be contacted very soon. Thank you.

About Giftano

Giftano is an online gift shop with a wide selection of premium handpicked gifts such as unique experiences, beautiful flowers, your favourite gift cards, luxurious hampers and many other thoughtful gifts perfect for any occasion. All gifts come with your own personalised greeting card and free shipping.

Giftano offers a super easy to use search tool to help you find gifts for that special someone. Users can find gifts based on occasion, category or based on whom they are buying for. It also offers one of the most universal gifting options out there with its own Giftano Card which allows the recipient to choose from any of the long list of brands and gifts listed on its website. Gifting made easy!

Looking to launch your career in e-commerce? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As the Customer Support Intern, you will learn the valuable ins and outs of the day-to-day logistics in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.

If you are interested in being a key part of our growth engine and a key member of our team, this would be the role for you, so apply today!

Main Tasks

● Support the Operations Coordinator in the day-to-day duties such as:

○ Managing accurate entry and processing of all orders received

○ Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers

○ Manage customer order fulfillment and handling customers’ enquiries in a timely and professional manner

● Inventory management:

○ Ensure accuracy in stocktaking

○ Ensure proper replenishment of gift cards and other inventory for timely distribution to our partners and consumers

○ Preparation of stock reports for inventory review

● Work closely with merchants to ensure all product information such as pricing, description, product image, and inventory are up to date and available-to-sell

● Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues

● Act as the point of contact for escalated issues from our clients as appropriate

● Provide support in any other administrative tasks in other department as required

Requirements

● Customer success enthusiast – You are the type of individual who enjoys putting your skills to use while helping people solve problems. You believe that giving our customers, merchants and partners the best user experience & service can bring success to the business, with passion in customer service that involves mainly email handling and calls

● Highly diligent doer, conscientious, punctual and great attention to detail

● A professional disposition and positive attitude

● Excellent command of English both oral and written with customer service skills

● Attentive and always ready to learn from your experienced managers

● Ability to multitask, prioritize and manage time effectively

● Skilled in Excel and MS Office / Google Suite

● Computer savvy and digital native

What's more?

● Young, vibrant team (Gen Zs and Millennials here!)

● Cozy office in luxurious co-working space

● Free flow of coffee and stocked pantry

● Bi-weekly team lunches and activities