JOB DESCRIPTION:

Laboratory Operations:

• Facilitate and support Sales Team to provide and fulfil operational requirements for clinics including sample sending, collection, and kit requests.

• Coordinate servicing and repair of office equipment, laboratory equipment, as well as disposal of faulty items and procurement of new ones.

• Ensure that laboratory equipment is properly maintained and regularly inspected. Establish protocols for the safe use of equipment and provide training on equipment safety.

• Create, revise, and maintain standard operating procedures (SOPs) and other relevant documents with respect to lab equipment.

Ensure all staff observe and sign off on all routine laboratory logs and checklists pertaining to day-to-day equipment maintenance and usage, monitoring of pressure, temperature and humidity loggers, and laboratory safety and cleanliness.

Laboratory/ Fire Safety Officer:

• Conduct fire safety workshops and drills for staff and organize yearly fire safety exercises in collaboration with building management.

• Ensure compliance with fire safety standards through regular servicing and checks of fire safety equipment including fire extinguishers.

• Formulate, update, and implement safety policies and procedures in accordance with local, state, and federal regulations.

• Ensure that all laboratory personnel are aware of and adhere to safety protocols.

• Identify potential hazards associated with laboratory activities. Conduct risk assessments to evaluate potential dangers and develop strategies to mitigate them.

• Provide safety training and orientation for laboratory personnel, including new hires.

• Oversee the proper storage, handling, and disposal of chemicals. Maintains an up-to-date chemical inventory and safety data sheets (SDS).

• Ensure that appropriate Personal Protective Equipment (PPE) is available and used correctly. Provide guidance on the selection and proper use of PPE.

• Investigate accidents, near misses, and incidents in the laboratory. Identify root causes and implement corrective actions to prevent reoccurrence.

• Interface with INEX group quality team and /or regulatory agencies to stay informed about safety regulations and requirements. Ensure compliance with all relevant safety standards and guidelines.

SKILLS:

• Competency in Microsoft Office applications (in particular Microsoft Word & Excel).

• Meticulous and demonstrates ownership in the roles and responsibility at work.

• Uphold integrity in work, systematic in terms of work and documentation.

• Collaborative, good team player and able to work independently.

• Good time management and able to accomplish the task timely.

• Good personal hygiene and housekeeping to ensure the lab is well-maintained at all times.

BENEFITS:

- 14 days Annual Leave

- Birthday Leave

- Medical & dental benefits

Interested candidates, please apply with your resume and include (i) reason for leaving your latest employment, and (ii) expected salary. Thank you.

Responsibilities

• Assist on the administrative work in the training department
• Ensure proper data, records and procedures are adhered to
• Curate and update training materials
• Collate and analyse statistics relating to training, audits and service report
• Produce training reports, checklists and schedules
• Any other duties as and when assigned by Management

Requirements

• At least 1 year of working experience preferably in Training department
• Proficient in MS office applications
• Good understanding of SSG, WSQ and Skills Framework
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office and applications

Whatsapp 91834574 for more information

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About Us:

EDDC is a dynamic and rapidly growing organisation committed to excellence and innovation. We are seeking an experienced Executive Manager to provide high-level support to our Senior Management/Leadership Team (C-Suite executives) at EDDC, ensuring their schedules are efficiently managed, administrative briefs are meticulously prepared, and contracts (NDA and CDA) for scientific procurement and project needs are expertly managed.

Job Description:

The successful candidate will be supporting the C-Suite executives at EDDC, you will work closely with executives, deliver efficient secretarial and administrative support in a well-organised manner to ensure daily administrative tasks run smoothly. You will also be responsible for contract management, particularly Non-Disclosure Agreements (NDAs) and Confidentiality Disclosure Agreements (CDAs) related to scientific procurement and projects.

Key Responsibilities:

1. Schedule Management : Effectively manage and optimise the calendars of C-Suite executives, coordinating internal and external meetings, appointments, and travel arrangements.

2. Administrative Briefs : Prepare comprehensive and confidential administrative briefs, reports, and documentation for the C-Suite, ensuring accuracy and timely delivery.

3. Contract Management : Oversee the creation, execution, and management of NDAs and CDAs for scientific procurement and project requirements, ensuring compliance with legal and organizational standards.

4. Communication Liaison : Act as a central point of contact between C-Suite executives and various internal and external stakeholders, ensuring seamless communication and responsiveness.

5. Develop meeting agendas : Organise, facilitate, and follow up on executive meetings, including preparing agendas, minutes, and action items.

6. Strategic Support : Assist in strategic projects, including research, data analysis, and providing insights to support decision-making.

7. Confidentiality : Maintain the highest level of confidentiality and discretion in handling sensitive information.

8. Team Collaboration : Collaborate with administrative teams to streamline processes and support cross-functional initiatives.

Requirements :

• Diploma/Bachelor Degree in Business Administration, Management, or a related field.
• Proven experience in executive support, scheduling for senior executives, and contract management
• Exceptional organisational and time management skills
• Excellent written and verbal communication skills
• Proficiency in office software and scheduling tools (e.g. Microsoft Office)
• Strong problem-solving and decision making abilities
• Ability to work under pressure and adapt to changing priorities
• Prior experience in a similar role supporting C-Suite executives
• Project Management experience
• Familiarity with contract management software and legal documentation

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About the Opportunity

This role provides an exciting opportunity for a motivated Accounting professional who would like to be in the center of action to support the business in achieving its goals for our business entities.

What You'll Be Doing

• Responsible for full set of accounts for a few subsidiaries of the Group.
• Day to day operational activities including invoicing, payments, AR & AP.
• Prepare accounts schedules and reports.
• Perform quarterly GST reporting and submission.
• Liaison with external Auditor.
• Any other ad-hoc duties as required.

What We Are Looking for

• Diploma/Degree in Accounting or equivalent.
• More than 3 years’ experience in handling full sets of accounts.
• Competent in month end closing independently.
• Knowledge with Zero would be an added advantage.
• Advanced Excel skills and proficiency in MS applications.

We regret to inform that only shortlisted applicants will be notified for a virtual interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

• Position : Sales Manager (eProcurement Systems/Cloud Computing) - Up to $7500 + Bonus – EAST
• Location : East – Changi Business Park Crescent
• Working hours : Monday to Friday | 9am to 6pm
• Salary (commensurate with experience) : Up to $7500 + Variable Bonus + Up to 14 Days Annual Leaves + Medical Coverage Of Up to $400 + Dental Panel Clinic Benefits + Transport Allowance/Reimbursement**
• Duration : Permanent
• Industry : Service Provider

Main Responsibilities:

• Develop and execute pre-sales strategies in alignment with overall sales objectives and company goals.
• Collaborate with sales leadership to define target markets, identify key prospects, and tailor pre-sales approaches to address specific customer needs and challenges.
• Maintain a deep understanding of our products, services, and solutions, as well as industry trends and competitive landscape.
• Engage directly with prospective clients to understand their business requirements, technical challenges, and objectives.
• Conduct product demonstrations, presentations, and technical workshops to showcase the value proposition of our solutions and address customer concerns.
• Collaborate with sales and product teams to design customized solutions that meet customer requirements and align with their strategic objectives.
• Develop high-quality proposals, RFP responses, and technical documentation to articulate the benefits and features of our solutions and address customer needs effectively.
• Act as a trusted advisor to clients, offering insights, recommendations, and best practices to support their decision-making process and foster long-term partnerships
• Provide ongoing support and assistance to the sales team throughout the sales cycle, including solution scoping, pricing negotiations, and contract discussions.
• Conduct training sessions and knowledge sharing activities to enhance the sales team's understanding of technical features, competitive positioning, and market trends.

Requirements:

• Bachelor’s degree in business, Computer Science, or related field; advanced degree or relevant certifications preferred.
• Proven experience in pre-sales or technical consulting roles within the software, technology, or IT industry.
• Strong leadership skills with the ability to motivate and inspire cross-functional teams to achieve common goals.
• Solid technical background and proficiency in understanding complex technical concepts and translating them into business value.
• Familiarity with eProcurement systems, UI/UX revamping of legacy systems, Cloud Computing and Software as a Service

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Responsibilities:

· Develop and implement communication plans and content marketing strategies across various digital platforms.

· Oversee and update social media platforms and digital marketing channels to ensure alignment with the company's branding strategy.

· Regularly update website content and engage in content creation to ensure relevance and engagement.

· Craft and design marketing campaign themes to boost engagement around new product launches and promotional offers.

· Produce Point of Sale (POS) materials and arrange showroom displays to enhance product visibility.

· Analyze campaign performance through data analytics to measure success and areas for improvement.

· Coordinate and manage events, exhibitions, and promotional activities to enhance brand presence.

· Ensure timely execution of marketing plans in line with project schedules.

· Perform other administrative tasks and undertake ad-hoc duties as required.

Requirements:

· Minimum qualification of a Diploma or higher.

· Exceptional communication and interpersonal skills.

· Detail-oriented, responsible, and highly organized.

· Demonstrates a committed and positive attitude, with an ability to work collaboratively in a team.

· Proficient in graphic design software, including Adobe Photoshop and Illustrator.

Personnel to be deployed at the following hours:

• Mondays to Fridays: 9:30am to 6:30pm, inclusive of 0.5 hr lunch break
• Service may be required on Saturdays if there is a Reflections Theatre Booking.
• Sundays and gazetted public holidays.

Main duties and responsibilities will include:-

1. Reports directly to Operations Manager or SH / Arts Education
2. Oversees daily operations & maintenance of Creative Arts Complex (CAC) restricted to Reflections Theatre (RT) (including dressing room), CCA rooms, VVIP room.
3. Primarily in charge of scheduled repair and maintenance of CAC specialised equipment including sound & lighting system, cherry picker, CAC retractable seats and AV accessories within RTs (including dressing room), CCA room, and VVIP room.
4. Provide smooth support to all activities and events (performance and non-performance base) in the Reflections Theatre
5. Secondary role in providing checks and feedback as a Facilities Manager including Indoor Sports Hall “The Arena” and “The Cage” (during non-performance blocks)
6. To support and coordinate marketing and booking of Reflections Theatre together with Subject Head / Arts Education
7. To provide support to our school hall as secondary role and when the need arises.

On non-performance blocks, Operations Executive (OE) is required to provide secondary support to provide at least weekly or bi-weekly (timely) fault reporting for Operations Manager on activation of maintenance works.

The Personnel shall minimally have the following qualifications, skills and experience:

• Possessing at least a GCE ‘O’ Level certificate, or an ITE certificate in related areas or a pass Diploma in Building Services, Arts & Theatre Management or other related areas
• Experience, knowledge and skills with PA sound systems and stage lighting/DMX systems preferred
• Willing to learn and able to work with others
• Able to start work with effect from 20th May 2024
• Willing to accommodate non-regular working hours when there are events booking at the CAC (particularly at the Reflections Theatre)

Eigen Energy is a systems integrator for solar energy and electric vehicle charging infrastructure, with technical competencies in engineering and construction, energy management, software engineering and cross platform integration.

The Business Development Executive will focus on growing the Eigen Energy's presence in Singapore. Your role will be to engage commercial and residential business opportunities on electric vehicle infrastructure solutions. You will collaborate closely with the marketing and operations team on lead generation, competitive analysis, and aftersales service.

Responsibilities:

• Managing both inbound and outbound sales pipeline.
• Growing Eigen Energy's presence and market share in the Singapore
• Regular on-site client visits to identify, qualify and close opportunities.
• Collaborating with all levels of relationships from clients to suppliers
• Proactively liaising with contacts for the purpose of managing relationships, identifying new opportunities and maximizing sales.
• Demonstrate a high level of customer satisfaction by exceeding customer expectations through meetings, engagement, project execution and aftersales service.
• Ability to meet and/or exceed sales goals and targets consistently.

Requirements:

• Diploma (or higher) in Business, or Electrical Engineering
• Working experience in sales
• Willingness to learn and good work ethic
• Good communication and interpersonal skills
• Strong negotiation and resolution skills
• Positive energy and enjoys collaborating as a team
• Experience with Microsoft Office Suite, Zendesk and Google Drive

Skills

• Effective communication skills
• Proven experience in key account management
• Highly effective cross-functional teamwork

While skills and experience are important, we place equal importance on a candidate’s resourcefulness, adaptiveness and the ability to prioritise and find solutions appropriate for a situation.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Assist Operation Manager in various projects, coordinate, execute the general cleaning process and cleaning logistics
• Perform Risk Assessment at site.
• Review work orders to ensure that assignments are completed timely.
• Provide guidance and on Job Training to cleaners, ensure team member’s skill and service competency are maintained.
• Monitor manpower attendance and daily deployment planning
• Record keeping of all equipment, stores, materials and PPE
• Liaise with clients on their request and cascade to the relevant work crew
• Conduct and take part in operations meetings to share and gather feedback related to operations/safety
• Submission of work progress reports
• Able to investigate and submit incident reports promptly
• A responsible personnel who will ensure operations are carried out according to the required standard
• Willing to take up any other duties as assigned by Manager as and when necessary
• A strong leader who will hand on tasks together with the team to achieve quality service

Roles and Responsibilities

• Applies expert knowledge of information technology and associated leading-edge solutions and strategies related to the client’s business to attain business.
• Develops accordingly a long-term business relationship with the client’s executive management and key decision-makers providing total solutions to the client’s business needs.
• Identifies opportunities and develops solutions.
• Manages and monitors opportunities through sales cycles and tracks them through a forecasting process.
• Understanding their pain points and mitigate the challenges by focusing on the best possible way to move to SAP Business One.
• Actively seek out new sales opportunities through cold calling, canvassing, networking and social media.
• Prepare and deliver appropriate presentations and demonstrations on Company SAP Business One related products and services.
• Maintaining accurate customer records and maximizing returns from existing contracts.
• Setup meetings with potential customers to understand pain points for sharing with the internal team.
• Forecasts tactical and strategic business opportunities.

Qualifications and Education Requirements

• Diploma/ Degree in computing studies, business, or other related fields.
• Minimum 3 to 5 years of experience in develop business opportunities and sales pipeline for business applications and SAP Business One solutions.
• Good knowledge of competitor products such as Oracle, Netsuite, Microsoft Dynamics.
• Proven ability to precisely manage and forecast a complex sales process.
• Strong interpersonal skills; can quickly build rapport and deliver compelling, persuasive arguments to an executive-level audience.
• Excellent verbal and written communication skills.
• Able to work under pressure.
• Able to work as a team preferred.

Job Description

We are looking to employ an enthusiastic and customer-oriented inside sales executive to generate quality leads as well as follow up on inbound email and telephone inquiries.

Roles and Responsibilities

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.

Qualifications and Education Requirements

• Diploma and Degree holders
• 1 to 2 years of proven sales experiences
• Aggressive and self-driven
• Able to work as a team preferred
• Excellent communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Ability to achieve targets.
• We welcome fresh graduate and career converter who has strong interest in technology sales as career

We are seeking an experienced marketing executive with a strategic vision to join our growing organization. In this position, you will work to develop marketing strategies and campaigns to increase company revenue and grow product awareness. You must have extensive knowledge in marketing, sales, and promotion, coupled with a creative mindset and strong leadership skills.

Duties and Responsibilities

• Develop a marketing strategy in accordance with the overall company goals and vision
• Prepare and manage a marketing plan for an intended product, service, idea or event
• Help create and promote the overall brand identity of the company
• Be a vital force in the creation and distribution of all varieties of marketing materials
• Plan, direct, and organize advertising and promotional campaigns/events
• Collect and analyze market research data and apply it to current projects
• Identify potential markets and test them extensively
• Provide updated status reports with statistics concerning current marketing projects
• Run campaigns across multiple social media platforms
• Design and oversee ad layouts
• Write copy and content for marketing material
• Attend marketing conferences and seminars as required
• Oversee and prepare marketing budgets
• Establish beneficial pricing strategies with Manager
• Foster and manage positive customer relationships

Requirements and Qualifications

• Bachelor’s degree in marketing, business administration, or related field; Fresh Graduate are welcome
• Extensive experience in sales, marketing, advertising, and brand management will be preferred but not necessary
• Experience in website design and content development; experience in copywriting preferred
• Digital marketing/advertising expertise preferred
• Experience crafting spreadsheets and other data collection/presentation methods
• Extensive knowledge of current and relevant markets preferred
• Stellar written and oral communication skills

• Manage fullset of accounts (AP/AR/GL)

• Submission of GST and ensuring tax computations are in order

• Oversee transactions are keyed in accurately and on time in the accounting software

• Prepare Monthly, quarterly, and yearly financial reports, analysis, forecasts, and budgeting

• Bank Reconciliation

• Petty cash

• Timely preparation and closing of accounts

• Other duties as assigned by superior

Who we are

Crédit Agricole Corporate and Investment Banking (Credit Agricole-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets.

Our Singapore center is one of the 3 main IT Hubs for CA-CIB's worldwide business. We work daily with international branches located in 33 countries by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications.

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Summary of Position

In a challenging and multicultural environment, we seek a senior ITSM Manager to join the control tower section.

• The ITSM Manager is assigned to lead and improve the Incident, Problem, Configuration and Service Quality of IT Production Services in the bank. A key component of this role is to ensure consistency and control over the management of major processes.

• The ITSM Manager has overall responsibility for enforcing proper execution of the process.

• He is accountable for the process improvements and training of teams. He is also responsible to identify gaps in the process and engage all the Service Operations teams for improvements.

• ITSM Manager is also responsible for creation of periodic and on-demand reports for the senior management.

Main Responsibilities

Incident Management

• End to end ownership of the Major Incident with the aim to minimize the time to restore.

• Ensure the IM team coordinates with all support engineers involved in the troubleshooting with the possibility to involve other support groups.

• Ensure a systematic process is followed for all Major Incidents from opening to closure.

• Ensure that Incident Managers assess Incident complexity and decide to apply the Crisis Management process if required: trigger and liaise with the Crisis Manager to manage communication with and escalation to Executive management.

• Track incident progress to resolution and responsible for communicating progress to higher management and transverse relevant teams. Prepare clear and concise comms and publish them based on the priority of the incident.

• Facilitate exchanges between the relevant support staff through setting up ad-hoc Conference Bridge / Business Chat groups and / or direct contacts. In particular, ensure diagnosis, action plans and key initiatives are shared with the relevant parties across technical towers and geographies.

• Drive discussions to a pragmatic outcome in a reasonable timeframe in order to ensure the key decisions are taken on time or escalated to higher management. As a last resort, responsible for choosing between resolution solutions, or escalating in case of disagreement between technical teams and after assessing all impacts with relevant stakeholders (Experts, Managers and / or Business line IT)

• Ensure consistency of the incident documentation / references across all systems.

Problem Management

• Ensure that the Problem Manager plays a pivotal role in building a problem management procedure for the support teams to follow.

• Ensure that there is a clearly defined RACI, different root cause investigation methodologies are promoted and support teams are trained on the problem management process & procedures

• Enforce proper execution of the process

• Oversee all the KPIs and have management meetings to review opportunities for improvement.

• Provide recommendations for process development, monitoring reports and performance measurements

• Coach teams on analytical and systematic approach to problem solving.

Configuration Management

• Ensure administration and execution of the configuration management process and ensuring CMDB data integrity.

• Ensure that the Configuration Analyst is working closely with other technology teams to define, update, and monitor Configuration Items (CIs)

• Leverage business knowledge and technical expertise to participate in business process improvements and engage in demonstrations, present value propositions, and proof of concepts

• Oversees configuration audits on a regular basis, identifying records with incorrect or outdated information, and coordinating with CI owners to remediate data inaccuracies.

• Monitor health of the CMDB, recommending process, design, or operational updates to reduce time and cost requirements for CMDB upkeep and improve overall data quality

• Automation – Work with RUN/Build team to automate feeds and CI fields

Run Quality

• Work with different teams such as the Permanent Control to track and ensure an efficient implementation of General Inspection recommendations for internal and external audit

• Work with Permanent Control for Annual Risk Assessment

• Oversee and follow-up on Audit recommendations by collaborating with ISAP and relevant parties (CACIB, CAGIP and RPC teams)

• Ensure all flash card of cosmos are reviewed for accuracy with clear documentation of execution steps

• Ensure all transverse cosmos controls with Control Tower ownership are submitted on time with requisite evidence.

• Ensure team compliance to process through periodic audits (e.g. Change Management and Service Request) and facilitate team in identifying areas of improvement

• Ensure implementation and regular review of quality process and framework with ISAP Senior management

• Work with different teams to ensure that all documentation is up-to-date and validated by all parties

• Ensure evolution of Knowledge Management audit with periodic review with Service Managers

• Participate and represent ISAP in the Run/process review governance with Head office Paris.

• Facilitate team on usage of Knowledge Management wiki know-how

• In partnership with the Process Owners, ensure a good adherence with all ITSM Processes and with associated Service Level Agreements.

• Audit quality KPIs periodically to ensure compliance to policy and standards

• Ensure team compliance and mandatory participation for Quiz

• Support transformational activities and Service Improvement for ITIL processes in ServiceNow

• Understand and articulate in practical usage terms the relationship between Change, Incident, Problem and Request, in order to recommend workflows and service improvements across the processes

• Provide guidance and direction to RUN staff on day-to-day process support activities (e.g. Service Request and Change Management.)

• Ensure efficient and effective integration between assigned process areas and other related ITSM process areas (e.g. Service Request, Change, Configuration Management, etc.)

• Provide best-practice guidance to all teams around effective utilization of ITSM processes

• Ensure efficient usage of machine learning to identify trends and drive automation opportunities

• Data driven initiatives for automation of Service Requests

• Oversee and execute ITSM projects and related initiatives with little to no supervision

Skills sought

Soft Skills

• Leadership with ability to do efficient multitasking

• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process

• Client Oriented with Strong Relationship management with experience in IT Support and Service Management

• Reactivity and ability to solve problems by using different methods

• Ability to learn and adapt and to be proactive

• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)

• Ability to work under pressure

Requirement

• Infrastructure or Application support hands on experience of 8-10 years is mandatory

• Overall IT experience: 15 Years +

• Crisis Management

• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow

• Having knowledge about monitoring tools and scheduling jobs would be plus

• Good understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, CTRL-M, MQ)

• Technologies and/or Applications background with ability to grasp impact and interdependencies

• Willing to work in a shift (between 8:30 am - 1 am SGT)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Working day: 5 Days Work Week (Monday-Friday)

Working timing: 8:30am-6pm

Location: Tai Seng (Walking distance 8-10minutes from MRT)

Benefits:

• 0-20% Monthly Performance Related Pay
• 2% Monthly Medical Allowance
• 14 days annual leave + 14 days medical leave
• 5 Days Work Week

Responsibilities:

Handle daily administrative tasks: document processing, filing, phone answering and forwarding, and mail handling.
Provide sales support by collaborating with the sales team to ensure smooth processes.
Generate and manage invoices with accuracy and timeliness.
Assist in client communication, addressing queries and needs.
Demonstrate proactive learning and self-improvement.
Perform ad-hoc tasks assigned by superiors or managers.

Requirements:
Candidate must possess at least Diploma/Bachelor’s degree/Professional in Business Administration/Management or equivalent.
Excellent communication skills, team collaboration abilities.
Strong sense of responsibility and self-motivation for independent task completion.
Proficiency in Microsoft Office suite.
Adaptability to varying work environments, pressure situations.
Effective time management and problem-solving skills for multitasking.

22C1322 Maxhunt Resource Pte Ltd

R23116279 Ng Shu Wang

Job Responsibilities :

Join a highly performance and results driven sales and marketing team in the exciting world of gaming hardware, software and services. Be closely integrated into the Regional Sales Team, Regional Product Evangelist and Regional Marketing team and work on sales data preparation in varying scale.
This individual role is to help sales organization run effectively, efficiently and in support of business strategies and objectives.

• Coordinate data collection and set up business analysis tools
• Aggregate data from a comprehensive suite of sources while maintaining reporting accuracy
• Process all relevant key figures for the regular reports to our stakeholders
• Monitoring and analyzing key sales and business performance indicators and trends to drive strategic business
• Ensure sales process adoption and compliance, in additional, identifying opportunities for improvement in the sales process and system to ensure greater sales effectiveness and efficiency
• Performance tracking vs. plan (Sell-In, Sell Out & Inventory, product category performance, etc…)
• Work with MIS department to select and implement tool for reporting / business intellengnce
• Set up and maintain accurate pricing records in AP region
• Contribute to improve Sales Forecast accuracy through tools improvement and trend analysis
• Participate in Weekly Operation Calls with Regional Sales team if required

Pre-Requisites :

• At least 5 years’ experience in business/data analytic, preferably in IT Industry, Consumer Electronics, Gaming, Retail, or management consulting industries
• Diploma / Degree in Business Administration, Data Science & Analytics, Computer Science, or related field
• Strong capabilities in EXCEL is preferred and have knowledge on programming languages/tools such as Python, SQL, Tableau, Microsoft Office, Google Suite or HTML
• Affinity for numbers and complex data environments
• Ability to concisely summarize and visually present data and key findings
• Fast & willing learner, can work in a matrix environment requiring the candidate to work with a wide range of stakeholders
• Proactive and possess strong interpersonal and communication skills

Mon to Fri 9am - 6pm

Location: Tai Seng

Salary: up to $3,800 (depending on experience)

JOB SCOPE:

Purchasing Support:

• Data entry and maintenance of procurement records and documentation.
• Assisting in the preparation of purchase orders.
• Overseeing the acquisition and restocking of office supplies, stationery, and consumables.
• Material sourcing, price negotiation and order fulfilment.
• Receive, monitor and deliver inventory as per the supply chain and inventory control process.
• Assist to load and unload deliveries as needed.
• Ensure the purchase made is accurately match with the material requested by the project team.

Administrative Support:

• Day-to-day administrative duties for office management.
• Organizing company activities, team-building activities, and corporate functions.
• Help to manage/maintain the company's properties.
• Assisting with logistics and performing other ad hoc duties as assigned.

HR Support:

• Schedule job interviews and assist in the interview process.
• Providing assistance on onboarding and offboarding administration of new hires and resignees.

Other duties assigned by Office Manager.

REQUIREMENTS:

1. Minimum diploma in Business Administration or experience in a similar field.
2. Excellent administrative and coordination skills.
3. Computer literately (ERP, MS Office etc)
4. Ability to read and write Chinese is an advantage.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Meranti Power Pte Ltd, a fully owned subsidiary of Energy Market Authority, is establishing a multi-discipline project team to manage the development of the new power generating station on Jurong Island. We are currently working with the Engineering Consultancy Services Consultants in all aspects of the development of the new power generation station.

We are inviting applicants for the position of Commercial Executive, who shall work on the Commercial aspects in the generation station development and subsequent operations after commissioning. The Commercial Executive shall report to the Head, Project and Commercial and assist him to:

Responsibility:

• Perform electricity bidding and natural gas nominations in accordance to bidding strategy, management’s directions as well as Singapore Market Rules, Gas Network Code and gas agreement.
• Generate accurate and timely reports on trading performance in the Electricity and Gas market, incorporating analysis including industry study, forecast of electricity demand and generation supply and projection of electricity prices, as well as new regulatory papers and proposals to stay up-to-date with energy market developments.
• Understand the contractual obligations of the various natural gas supply contracts and retail electricity contracts and liaise with power plant operation team to meet the Company’s generation running plan..
• Prepare daily estimated Gross Margin performance, highlighting key market events or trading activities and prepare month end accruals to Finance.
• Prepare, set up and implement trading related tools/systems, as well as contracts and fuel sales agreements.

Requirements:

• Degree in Engineering, Business Administration, Economics, Mathematics or equivalent
• Relevant working experience in energy industry would be an advantage.
• Good working knowledge and application of MS Office and Excel macro.
• Self-motivated and independent with strong analytical and communication skills.
• On normal work hours. However, must be able to perform scheduled duties, including work from home after office hours as the Electricity Market operates on a 24 x 7 basis.
• At least 2 years’ experience in trading in the Singapore Wholesale Electricity Market (SWEM)
• Possess experience in gas nomination and has know of the Singapore Gas Network Code.
• Good presentation and interpersonal skills would be an advantage.

Interested candidates, please forward your detailed resume, including last drawn salary, expected salary and date of availability to : [email protected]

Only shortlisted candidates will be notified.

By submitting your personal data and/or resume to Meranti Power Pte. Ltd. (“MP”) or to [email protected], you shall be deemed to have given your consent to MP for collecting, using, and disclosing your personal data for the purpose of assessing your job application.