Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

Property Executive

Work Dynamics - Integrated Facilities Management

The Property Executive will be required to manage and monitor the repair and replacement work including managing the defects rectification throughout the Defects Liability Period (DLP).

• The role will be required to liaise with building owner, FMC and tenants across sites for the areas of responsibility, and act as the liaison with the contractors.
• A key part of the role will be to engage with tenants to ensure their needs are addressed during the work period especially where inconvenience is caused to their day to day operations.
• This role ensure highest standard in focus around safety, code-compliant, functional facilities/properties service delivery.
• The role is to attend all meetings and inspections and also responsible for providing periodic updates and status projections.
• The role is responsible for the preparation, collation and submission of related engineering, facilities, and project reports as per required frequency.
• Develop an understanding of and sound working relationships with key representatives of the client and all key suppliers’ / service providers to the site.

Major Activities and Responsibilities:

• Client Service – Project Management
• Attend project meetings; provide progressive updates to building owner, FMC and any relevant stakeholder.
• Submission of project progress & completion reports.
• Post DLP, to follow up closely and ensure defects rectifications are completed.
• Client Service – Facilities Management
• Establish a “Safety First” culture across sites, and improve safety performance by championing our level of awareness and changing all staff and partner safety behaviours. Highlight any safety risk to the contractor and follow through on their adherence.
• Provide support to building owner and greater team as required to ensure delivery and achieve of high client service standards.
• Timely escalation to Manager in the event of any escalations which have impact on performance and other deliverables
• Serve as the liaison for all facilities services.
• Ensure all safety, environmental, and client standards are strictly adhered to within managed facilities.
• Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities.
• Ensure strict compliance with client policies and procedures, government regulations & JLL internal SOP pertaining to EHS, procurement, financial policies, etc.
• Key point of contact for tenant engagement, to work on communication materials, liaise and work with tenants to ensure their needs and challenges as a result of the work are addressed

Education & Qualification

• Property Executive - Diploma holder in Building or Facilities Discipline from a recognised tertiary establishment, with a minimum of 3 years relevant working experience (with M&E and/ or civil / building background is preferred) OR ITE / NTC facility management or technical discipline with minimum 5 years’ experience.
• Experiences and technical knowledge in facilities management and project management.
• Knowledge in statutory requirement
• Pleasant personality, strong customer service, interpersonal skills and problem solving ability.
• Strong technical and project management knowledge
• Good understanding of facilities operations
• Computer skills in Microsoft Office, MS project, PowerPoint, Excel
• Independent, self-motivated, flexible, responsible and willing to work under pressure

Click apply if you enjoy the following,

• Interaction with people
• Fun and vibrant environment
• Work hard and play hard

Scope:

Recruitment

• Write and post advertisements (unleash your creativity)
• Brainstorming ideas to boost recruitment
• Screening and set-up appointments between candidates and HR manager
• Prepare starter kits
• Maintain the sales team's profile and details into system
• Participate in team bonding activities

Administration

• Tallying sales reports sent from HQ to ensure income is being paid accurately
• Key in sales reports
• Prepare director's reimbursements
• Housekeeping of office location
• Ad hoc duties required by the director

Requirements:

• Singaporeans only
• Pleasant and good learning attitude
• Proactive
• Meticulous and detail-oriented
• Approachable and friendly

Interested candidates who are keen to find out more about this opening, click apply now!

Key Responsibilities:

RECRUITMENT

• Understand the talent market in Singapore and which are the most suitable (and cost efficient) recruitment channel and source.
• Supervise and provide advisory on hiring practices for the company including industry best practices.
• Develop and implement strategies for recruiting skilled workers, including local talent and foreign workers, to meet project demands.

HR OPERATIONS

• Maintain up-to-date knowledge of labour legislation, implementing required changes to ensure compliances.
• Act as point of contact for managers regarding all human resource matters
• Build quality relationship with internal/external customers via monthly engagement.
• Ensure all documents related to recruitment and placements are in order: organization chart/manpower plan, job description, job analysis, job pricing strategy.
• Preparation of commission payable
• Manage all travel related expenses and booking
• Any other ad-hoc matters as assigned
• Liaise with Finance for any cash matters. E.g. payroll cash payment.
• Review, consolidate and tabulate the approved information and ensure accuracy of payroll deductions and amendments
• Organize and maintain worker’s file records
• Manage and supervise the update of internal databases (e.g. record sick or home leave)
• Prepare HR documents, like site memo, changes of employment contracts and new hire guides
• Liaise with external partners, like insurance vendors, and ensure legal compliance
• Responsible for site employees’ queries relating to HR issues
• Responsible to ensure all claims, fundings, and rebates are followed up on timely manner.
• Prepare salary checklists and variance reports, filing of all payroll documentation.
• Support day-to-day HR administration work.
• Build quality relationship between head foreman/management and workers.
• Liaise and ensure all workers are medically taken care of. Including but not limited to, following up with medical providers, processing of medical invoices and insurance claims.
• Act as the point of contact between government agencies including but not limited to Ministry of Manpower, TAFEP, TADM and grant agencies.
• Maintain and manage the Primary Care Plan for workers.
• Recommend and propose employee benefits.
• Point of contact for all feedback received by MOM.
• Take charge of the hiring process for workers/drivers. Including liaising between hiring manager, arrangement of entry to Singapore:
• Manage all administrative matters for work pass including but not limited to

DISCIPLINARY MATTERS

• Manage all disciplinary and investigation matters for workers.
• Interview all involved parties and update management promptly.

Qualifications:

• Degree/Diploma in Human Resource Management with more than 3-4 years of relevant work experiences in construction industry.

• Business minded, future-orientated with growth mindset is an advantage.

• Competence to build and effectively manage interpersonal relationships at all levels in the company.

• Ability to maintain confidentiality and sensitive information.

• Able to work under pressure and managing teams.

• Strong leadership and influencing skills are needed.

• Able to manage conflicting ideas and priorities.

• To be able to handle difficult situations with high problem-solving skills.

• Knowledge of technology-savvy skills to enhance productivity and efficiency.

When submitting an application, please include:

1. Expected and last drawn salary

2. Earliest availability date

Interested candidates who wish to apply for the above position, please email to [email protected]

We regret that only shortlisted candidates will be notified. Thank you.

Jewel Changi Airport Devt Pte Ltd (JCAD) is a joint venture between Changi Airport Group and CapitaLand Mall Asia to manage the upcoming development, Jewel Changi Airport. Strategically located in the heart of the airport, Jewel is envisaged to be a world-class lifestyle destination that will enable the Changi air hub to capture passenger mindshare and strongly boost Singapore’s appeal as a stopover point for travelers.

Reporting directly to the Senior Finance Manager, the candidate will assume responsibility for all areas of financial and management accounting. This will include monthly closing of accounts, preparation of audit schedules, variance analysis, filing of GST returns & income tax filing and payment processing. The candidate will also be involved in administrative duties as below.

Main Duties/Responsibilities

Financial & Management Accounting functions:

· Perform month end closing activities and prepare monthly financial statements

· Perform variance analysis on income and expenses, balance sheet and cash flow

· Prepare monthly, quarterly and annual Group Reporting Package for submission to both shareholders

· Timely preparation of year-end statutory financial statements

· Liaise with auditors on yearly audit and any special transactions

· Manage Accounts Payable aging

· Process and issue payments to contractors and vendors

· Prepare monthly cash flow forecast

· Prepare intercompany billings

· Enforce finance policies and procedures

· Prepare and file income tax returns

· Prepare and file GST Returns

Admin functions:

· Oversee and support all administrative duties in the office

· Manage office supplies & equipment and liaising with vendors and service providers, ensuring an efficient and well-organized office environment

· Processing of office-related invoices

· Assist in organizing company events, meetings and conferences

Requirements:

1. Candidate must possess at least a Diploma or equivalent professional qualification in Finance/Accountancy

2. At least 4 years of relevant finance experience, preferably in a MNC environment.

3. Knowledge of basic Microsoft Office skills required and must be proficient in MS Excel.

4. Candidate should be meticulous and possess an analytical mind.

5. Must be able to work independently and takes initiative.

6. Candidates with experience using SAP or other ERP system (eg., Oracle) will be preferred.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nuturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nuturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Executive and invite talented individuals to join us in our mission.

Job Description:

• Develop and implement marketing and business development strategies to achieve assigned sales targets.
• Identify high growth areas and expand School identity in Indonesia, VIetnam, Thailand and Philippines.
• Recruit, train and establish good working relations with agents for student recruitment.
• Establish partnerships with education institution and colleges across different geographical locations.
• Participate in local and overseas exhibitions, open houses, road shows for agent and student recruitment.
• Conduct pre-course counselling for prospective students and attend to enquiries through phone, email and walk-in appointments.
• Work closely with other department stakeholders to support, implement and execute the student recruitment plans.
• Provide administrative and operation support to the Director.

Requirements:

• Diploma or Bachelor degree qualification.
• 3 years of relevant working experience as student recruitment in an international private education industry.
• Driven by a passion for student recruitment and sales, with a strong goal-oriented focus.
• Proficient in English and Chinese as required to liaise with stakeholders from diverse geographical locations.

Remuneration and commission will commensurate with sales targets.

JOB DESCRIPTION

SALES OF OUR COMPANY PRODUCTS TO HOUSE OWNERS , BUILDING CONTRACTORS, RENOVATION CONTRACTORS AND IDs ETC

PRESENTATION AND PRODUCT PROPOSALS TO CUSTOMERS, INTERIOR DESIGNERS AND ARCHITECTS IN THE SHOWROOM

MANAGE THE DISPLAYED PRODUCTS AND TO UPDATE WITH NEW STOCK DISPLAY PERIODICALLY

CHECK INVENTORIES AND PUT UP ITEMS TO BE ORDERED AND REPLENISHED FOR STOCKS.

TO SUPERVISE SHOWROOM ASST ON THE DAILY WORKSCOPE IN THE SHOWROOM

ENSURE SAMPLES STOCKS ARE ALWAYS AVAILABLE

OVERALL MANAGEMENT OF THE WHOLE RETAIL OUTLET

TO HOLD FORTHNIGHTLY MEETINGS ON NEW COMPANY PRODUCTS WITH PROJECT SALES ON PRODUCTS INFORMATION

TO BE INVOLVED IN WEEKLY SALES MEETINGS OF THE SHOWROOM

JOB REQUIREMENTS

A BACHELOR OF ARTS DEGREE IN MANAGEMENT OR DIPLOMA.

A MINIMUM 2 YEARS EXPERIENCE IN MANAGING A RETAIL OUTLET

CANDIDATES MUST BE HARDWORKING, RESOURCEFUL, MULTI-TASKER, INITIATED AND BE ABLE TO ACCHIEVE MONTHLY SALES QUOTA .

GOOD WITH MATHEMATICAL CALCULATIONS AS WE ARE DEALING WITH CERAMIC TILES

SUCCESSFUL CANDIDATES NEED TO WORK A 5.5 DAY WEEK (9.00-6.00pm) AS THIS IS A RETAIL OUTLET,WORKING ON SATURDAYS (9,00-6.00PM) AND SUNDAYS (11.00 - 5.00pm) IS NECESSARY AND OFF IN LIEU WILL BE GIVEN WITHIN THE WEEK

Digital Marketing Executive (Insurance)

Our client is a customer-focused insurance broker.

• Create and execute detailed digital marketing and social media strategies to enhance online traffic, engagement, inquiries, and sales.
• Assist in the integrated campaign planning process, covering everything from creative development to media strategy and optimization to meet brand and commercial objectives.
• Spearhead brand and product marketing initiatives, including new product launches, using an omnichannel approach while working closely with internal teams.
• Perform market research on trends and consumer insights to boost engagement and shape digital strategies aimed at lead generation and brand awareness.

Requirements:

• Diploma in Marketing or equivalent.
• At least 3 years of experience in Digital Marketing.
• Proficient in CRMs, Google Analytics, SEM, SEO, SMM, and marketing tools such as HubSpot and Mailchimp.
• Strong analytical skills and a solid understanding of online marketing concepts, strategies, and best practices, enabling data-driven business decisions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Key Responsibilities:

Accounting function:

• Perform day to day accounts payable/receivable and their entries into the accounting system
• Preparation of cheques/GIRO for vendor payments, maturity claim payments, staff salary and other reimbursements
• Investment accounting and lease accounting
• Perform monthly bank reconciliation
• Maintenance of regular cash flow
• Preparation of financial statements and Cash flow Statement of the Company (full sets of accounts)
• Preparation of quarterly management accounts and schedules for assets and liabilities
• Preparation of monthly, quarterly and annual MAS forms
• Liaison with internal and external auditors. Coordinate with external auditor for providing documents and adhering to necessary requirements of audit
• Preparation of IR8A form annually

Admin function:

• Preparation and processing of staff salary and CPF submission
• Liaison with vendors for office services
• Insurance/mediclaim arrangements for staff and office
• Ordering stationary and other office items
• Maintaining leave records

Job Responsibilities:

• Assess accidental medical expenses claims within authority limit according to policy terms and conditions
• Manage and respond to mailbox and customer calls in a timely and professional manner
• Communicate with policyholders, brokers, and other stakeholders to resolve claims efficiently
• Identify and escalate complex claims to team lead or manager
• Ensure that the job’s KPIs are met
• ⁠Ensure compliance with company policies and regulatory requirements
• Undertake any other duties or projects as assigned by the manager

Job Requirements:

• Diploma or Degree in any discipline
• 1 to 2 years of experience in insurance claims handling or related fields
• Insurance industry knowledge and certificates (e.g. Certificate in Health Insurance)
• ⁠Excellent communication, interpersonal, and customer service skills
• Attention to details; strong analytical, organisational and time management skills

JOB BRIEF

We are looking for a Communications & Fundraising Executive to assist in the development, execution and optimisation of Sikh Welfare Council’s (SIWEC) communication platforms to drive our community engagement and fundraising efforts. The Communications & Fundraising Executive will work with our Fundraising committee (FRC) and create content according to our Fundraising calendar to secure financial support from diverse sources including individual donors, corporate partners and foundations to support the sustenance and growth of SIWEC’s programs.

ROLES & RESPONSIBILITIES

Communications & Fundraising Executive

Fundraising

• Assist the FRC to develop and implement comprehensive fundraising strategies based on timeline of major events and identify new strategies to diversify revenue streams to meet fundraising goals.
• Work with the admin team to identify and cultivate relationships with current donors and other potential funding sources, including creating content as required to effectively communicate SIWEC’s mission, programs and impact to secure the financial support for our programs.
• Plan and execute fundraising campaigns and initiatives with the FRC, including online campaigns, direct mail appeals and special events to engage donors.
• Create content to showcase the impact of SIWEC’s programs and showcase beneficiaries as part of regular communications and special fundraising campaigns.

Donor & Volunteer Engagement

• Assist in the planning and execution of communicating strategies to internal stakeholders (key volunteers including SIWEC management committee members and sub-committees, donors, Sikh institutions, and community partners (including government agencies from the social service and health sector.)
• Cultivate meaningful relationships with volunteers and donors (individuals, corporate partners and foundations) and maintain regular engagement with them through various channels including emails, letters and special events.
• Provide regular updates to donors on the impact of their contributions, showcasing tangible outcomes, success stories and testimonials.
• Create content to showcase volunteering with SIWEC’s programs and showcase volunteers to engage with potential new volunteers.
• Maintain, build and update mailing and donor and volunteer databases.

Event Coordination

• Assist in planning, organizing and executing events to increase SIWEC’s profile and engagement with stakeholders, primarily for fundraising and recruitment of volunteers for our programs.
• To plan and manage publicity and marketing of SIWEC’s community engagement channels and activities (e.g. SIWEC’s fund-raising initiatives, outreach events at various community touchpoints, online or in-person forums, workshops, and webinars/seminars, as well as the biennial SIWEC Appreciation Day.
• Assist the Manager in organising and managing visits to SIWEC by community partners, donors, government agency representatives, and members of the media.

Corporate Communications

• Develop creative concepts for content marketing, social media channels and SIWEC’s official website and prepare online newsletters, promotional emails and organise their distribution through various channels.
• Plan and manage SIWEC’s presence on social media (Facebook, Instagram, LinkedIn, YouTube)
• Measure performance of digital marketing efforts using a variety of analytics tools (including, but not limited to, Mail Chimp, Google Analytics, Web Trends and more).
• To plan and manage SIWEC’s public communications including regular website updates, content creation of engaging stories for social media channels and drafting content for internal publications (e.g. SIWEC annual reports and quarterly e-Newsletter).
• Nurture relationships with mainstream and online media and develop narratives to promote and profile SIWEC’s social impact through long-standing and ongoing initiatives, such as Theek Thak (Are You Ok?) mental health programme.
• Maintain regular communication with our regular stakeholders (donors, beneficiaries, volunteers, others etc) to keep them updated about the latest programmes, initiatives etc on a regular basis.
• Assist in the website revamp initiative, specifically focussing on our 30-year SIWEC journey.
• Strategize how we can increase brand awareness of SIWEC via our regular communication channels (social media, emails, leaflets, newsletters, etc.)

Required Skills

1. Minimum diploma or equivalent qualification.

2. Preferably with 1-2 years of relevant experience.

3. Exceptional writing, speaking and story-telling skills.

4. Excellent verbal and written communication skills in English, ability to communicate in a clear and persuasive manner.

5. Proven ability to be proactive, responsive, detail-oriented, demonstrate good judgment, with the ability to deliver work of high quality and accuracy within specified timelines.

6. Relevant experience in marketing communications capacity in a social service setting will be an advantage.

7. Familiarity with basic design functions in Adode, Photoshop, Illustrator, and Canva.

8. Experience with digital analytics tools (Google Analytics, Facebook Business Suite) and Content Management System (e.g. WordPress) is essential.

9. With your strong teamwork ethic, you thrive at building and maintaining collaborative relationships.

10. You cherish the ability to work autonomously.

11. Willing to work on weekends and/ or public holidays as and when required.

The ideal candidate will have a passion for all things marketing and technology. You will be tech-savvy and intuitive with great ideas to reinforce our marketing and communications campaigns. You will also have a keen interest in joining a team engaged in service (sewa) to help vulnerable families and disadvantaged individuals cope with and overcome a diverse range of social, economic or psychological challenges.

• Working location: Ubi MRT
• Working Days: 5 days, Mon – Fri
• Working hours : 9am – 6 pm
• Salary: $4000 - $4800

E-Marketing Strategy Planning:

• Work closely with the Commercial Manager in developing and overseeing the online retail strategy for Singapore and potential new markets in Asia Pacific across all channels to drive business growth.
• Support the development and execution of comprehensive brand and product marketing strategies, ensuring alignment with business objectives and maximizing revenue and engagement across the customer funnel.
• Plan, develop, and implement strategies to attract and retain online customers, ranging from the running of customer engagement activities, improvement of customer journey on eStore and development of new content to boost conversion rates.
• Conceptualize and create engaging content (including copywriting) for organic and paid acquisition channels, such as digital ads and EDMs.
• Co-ordinate with cross-functional teams on the execution of brand, marketing, and eCommerce activities.
• Develop and manage partnerships with KOLs, media titles, other brands, as well as other stakeholders from conception to execution.
• Responsible for monthly reports analyzing brand and competitor performance, offering insights and identifying growth opportunities.
• Stay abreast of industry trends and developments, ensuring our content remains fresh, relevant, and ahead of the curve.

eCommerce Channel Management:

• Manage the day-to-day operations on eStore and marketplaces, including the updating of storefronts, order fulfilment and resolution of customer enquiries and other issues.
• Update and maintain eCommerce content, ensuring all pages, products & prices across all platforms are accurate and updated at all times.
• Plan and execute tactical offers / mechanics / promotions to support key campaigns on platforms.
• Develop and manage livestreaming campaigns on TikTok and other platforms, including the engagement and maintenance of relationships with content creators.
• Liaise with external vendors to troubleshoot issues faced on eStore, optimize user experience, and evolve the backend operating system.
• Analyse and review product & campaign performances to improve marketing effectiveness and ROI.
• Any other ad-hoc duties assigned.

Job Requirements:

• A good degree or diploma in business, marketing, or a related field.
• Minimum 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Prior experience in working with platforms such as Shopee, Lazada and eStore – with a proven track record in driving and growing eCommerce revenue channels.
• Familiarity with the usage of Shopify to manage eStore is a plus.
• Strong aesthetic flair, and preferably with basic skills in Adobe Illustrator, or online image-editing software such as Photopea.
• Familiarity with social media platforms, paid media tools, and digital analytic tools such as Google Analytics is a plus.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Our client is a MNC with offices spanning over 20 countries in the Asia Pacific region. They aim to be a one-stop station for information products and library technologies.

Working Location: Kaki Bukit (Techlink)

Working Hours: Mon-Fri 9am-6pm

Responsibilities:

• Lead Generation: Identify and qualify leads.
• Customer Engagement: Reach out to potential customers through email, phone calls, and online platforms to introduce our online education research content and understand theirspecific needs.
• Product Demonstration: Conduct demonstrations and sales presentations of our research content, showcasing its features, benefits, and usability to potential clients.
• Sales admin: Prepare proposals
• Market Research: Stay updated on the latest trends and developments

Requirements:

• Min Diploma
• Possess strong communication skills
• Good knowledge of online research platforms e.g. Qualtrics, SurveyGizmo, SurveyMonkey, Google Forms, Gorilla, Inquisit, Pavlovia, etc

To Apply:

Please attach your resume with the following information:

• Reason for leaving last/ current employment
• Last drawn salary
• Expected salary
• Notice period

(We regret that only shortlisted candidates will be notified)

We are looking for either fulltime or Part-time(weekly 3 days) for this role.

HR Functions

• In charge of recruitment, job posting, screening of applicants, arrange interview
• appointments, ensure pre-employment requirements are fulfilled for newly hired employees.
• Liaise with the Ministry of Manpower and ensure company is in full compliance with MOM laws and other requirements. Update the management for any new rules issued by the Ministry of Manpower.
• Application and renewal of necessary work permits such as Employment Pass and S-Pass for foreign employees.
• Monitor the market rate for the salary of each position in the company and collect survey report at least once a year to be submitted to the Financial Controller.
• Liaise with the Insurance agent for renewal of existing health insurance policy, inclusion of newly hired employees in the policy and assist in employee’s insurance claims.

Finance / Admin Functions

• Liaise with the Insurance agent for the renewal of office insurance and work compensation injury policy.
• Ensure the availability of first aid kit and medicines for employees’ use and for inspection of MOM
• Replenishment of pantry & office supplies
• Liaise with the building management on fire drills and notices pertaining to our premises.
• Liaise with SCDF and other government agencies for application and renewal of permits
• Direct the part-time cleaner to ensure the cleanliness of the office and laboratory.
• Maintain orderliness of the office premises.
• Coding the suppliers’ invoices for office related Service Providers
• Prepare payments to suppliers, as per payment terms, via online banking and recording of
• payments in QuickBooks.
• Preparation of payment vouchers
• Handling and Replenishment of Petty Cash Fund
• Other ad hoc admin duties.

Reporting Requirements:

• Recruitment Status Report
• Support preparation of Finance / Accounting Reports (as required)

Qualifications:

• Advanced Diploma or Degree in Accounting or equivalent
• Working knowledge of HR Administration and MOM laws in Singapore
• Proficient on Quick Book accounting system
• Exposure to ERP like Odoo, Netsuite
• Proficient on MS Office (MS Excel ad MS Word)
• Minimum work experience for at least 3 - 5 years
• Team player

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns for Bacha Coffee Brand.com, by implementing digital sales, marketing, and logistics strategies across BachaCoffee.com, social media, search engines, and other channels. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of branding, digital marketing, consumer relationship marketing and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of marketing campaigns, and management of loyalty marketing and has primary working relationships with the Design, Public Relations, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (media agencies etc.) as well as customers from online and social media platforms.

Responsibilities

Campaign Activation

• Assist with the creation, execution and management of multi-channel online promotions and thematic campaigns globally.
• Work with franchisees and subsidiaries to develop market specific and market appropriate content and campaigns to drive sales.

Coordinate with internal teams to ensure the successful execution of eCommerce campaigns and order fulfilment

• Manage deadlines and ensure timely execution of campaigns
• Update monthly online marketing calendars, making sure internal and external teams are aligned
• Monitor and report campaign performance, assessing results against goals and identify opportunities for improvement.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Performance Marketing and Search Engine Optimisation (SEO)

• Support development of media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Work with eCommerce manager and agency to implement the right growth strategies for BachaCoffee.com through paid social and search campaigns.
• Conducting keyword research and analysis to optimise paid campaigns.
• Implement SEO strategies to improve search engine rankings and increase organic web traffic.

Site Merchandising and Optimisations

• Review merchandising on-site, for the best consumer journey
• Identify opportunities for improvement of online user experience
• Contribute valuable ideas to support revenue growth, number of orders, number of customers, and average order value
• Contribute to the optimisation of eCommerce content and design to match brand guidelines and improve user experience.
• Support management of content of Bacha Coffee’s multiple sites via CMS and other platforms, ensuring full site functionalities and content accuracy, when required

Loyalty Programme and Consumer Lifecycle Marketing

Develop and manage loyalty programme alongside internal teams, to enhance customer retention and lifetime value.

Design and implement loyalty campaigns, rewards and incentives to engage and retain customers.

Provide insights into customer behaviour and suggest improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.

Assist to contribute ideas about new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Report and Analysis

Utilise analytics tools to monitor and provide actionable insights for improvements.

Compile weekly, monthly and annual digital marketing campaign performance reports for eCommerce Manager.

Others

• Keep updated and informed by doing research into luxury brand.com platforms across markets and domains
• Stay up to date on new technologies to ensure Bacha Coffee always offers the very best user experience

Requirements

• 2-4 years working experience in digital marketing, E-Commerce, media planning or other similar roles
• At least 2 years of working experience in online D2C
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Experience dealing with local and international markets and customers.
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• To ensure compliance with standard of service, operating procedures, and health/ safety regulations
• Extend warm greetings to guests upon arrival and usher them to allocated seats.
• Ensure that mis-en place/side station is all properly set-up before the shift commences.
• Attend daily briefing and ensure all job assignments are duly carried out.
• Greet and bid farewell to guests in a professional and warm manner.
• Carry out suggestive selling.
• Assist cashier in preparing and presenting bills.
• Assign responsibilities to team members and help during busy periods.
• Supervise and train team members to ensure high service standards are maintained.
• Assist Superior to enforce all pre-check and check control procedures.
• Monitor the quality and quantity of all food and beverage items served and provide feedback to culinary team.
• Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
• Take ownership of a guest complaint/problem until it is resolved, or it has been addressed by the appropriate manager or employee.
• Develop a relationship with all guests to build repeated clientele internally and externally.
• Ensure the front and back areas meet standard for cleanliness, proper set up, sufficient supplies and equipment (HACCP)
• Ensure colleague is effective and well trained and deviation from service procedure is corrected through on the job training.
• Ensure that established control procedures, liquors’ law and regulations are followed.
• Monitor volume of business and related labor requirement forecast and control.
• To perform any other duties that may be assigned by the Management.

Job Description:

We are seeking a dedicated and customer-focused individual to join our team as a Helpdesk Agent. In this role, you will be responsible for providing essential support to users who require assistance with password resets and basic account access issues. Your primary focus will be on delivering prompt and efficient service while ensuring a positive experience for all users.

*Rotating Shift & Weekend Support Required*

Responsibilities:

• Password Reset Assistance: Respond to user requests for password resets promptly and efficiently, following established procedures and security protocols.
• User Authentication: Verify user identities and ensure proper authorization before processing password reset requests.
• Troubleshooting: Perform initial troubleshooting of basic account access issues to identify potential causes and solutions.
• Documentation: Accurately document all user interactions and resolutions in the helpdesk ticketing system, ensuring thoroughness and clarity.
• Escalation: Escalate complex or unresolved issues to appropriate technical teams or higher-level support personnel as needed, following escalation procedures.
• User Education: Provide guidance and education to users on best practices for password management and account security.
• Customer Service: Deliver exceptional customer service by maintaining a professional and courteous demeanor in all interactions with users, demonstrating empathy and understanding.
• Adherence to Policies: Adhere to company policies, procedures, and security guidelines at all times to ensure the integrity and confidentiality of user accounts and data.
• Continuous Improvement: Actively participate in training and professional development opportunities to enhance skills and knowledge related to password management and user support.

Requirements:

• Education: Diploma or equivalent; additional certifications or coursework in IT or customer service is a plus.
• Experience: 3 years of experience in a customer service or helpdesk role preferred, with specific experience in password reset support highly desirable.
• Technical Skills: Basic understanding of computer systems, networks, and password management principles; familiarity with helpdesk ticketing systems is advantageous.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to non-technical users.
• Problem-Solving Abilities: Strong problem-solving skills and the ability to troubleshoot and resolve basic technical issues independently.
• Customer Focus: Dedication to providing exceptional customer service and maintaining a positive user experience.
• Team Player: Ability to collaborate effectively with team members and other support personnel to achieve common goals.
• Adaptability: Flexibility to adapt to changing priorities and work effectively in a fast-paced environment.
• Attention to Detail: Meticulous attention to detail and accuracy in documenting user interactions and resolutions.
• Able to commit to rotating shifts & weekend support
• Singaporean(s) Only

If you are passionate about helping users and ensuring their satisfaction through prompt and effective support, we encourage you to apply for this position. Join our team and play a crucial role in facilitating user access and enhancing overall productivity within our organization.

Coen Tay Zhi Xuan (R1989334)

Scientec Consulting Pte Ltd (Scientec Personnel) -11C5781

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

RESPONSIBILITIES:

· Handle AP of accounts including data entry into the accounting system.

· AP duties include verifying vendor invoices with supporting documents and issuing payments.

· Ensure compliance with internal controls, policies, and processes for accounting & finance functions.

. Verify and manage payment requests, ensuring timely payments for institutions according to the agreed schedule.

· Liaising with Operations and external vendors on key accounting-related matters.

· Cross-functional support on ad-hoc reports and/or accounting matters.

REQUIREMENTS:

· Professional qualifications, Diploma and/or Degree in Accountancy or equivalent.

· 3-5 Years of Experience.

· Possess a willing-to-learn and proactive attitude.

· Good communication and interpersonal skills.

· Experience with construction accounts management is a plus

· 5 days work week

F&B company from Osaka with 20 stores in Singapore, 90 in Japan, 20+ in Thailand, 3 in USA and more upcoming stores in SEA, Asia-Pacific and Americas on global expansion. We have two passions, food and people. And we want you to join our growing team and spread more happiness, wellness and good food around!

Seeking franchise business sales executive with marketing experience of at least 1 year at one place with good sales results. training on job with familiarity with operations of the stores and concepts

will learn about P&L with 30-40% of time travelling and attending and exhibiting at trade shows

MUST be good at excel and analysis of data

Relish in our delicious brands, Tonkotsu Kazan Ramen, Maji Curry, Belle-Ville Pancake Cafe, Hachikian, Hachicken Ramen and more, and take pride that we will plant our footprint firmly beyond Japan and improve lives around us.

Time waits for no man, join us on this exciting journey of self-discovery and levelling up.

Job Summary:

• Industry: Tertiary education
• Location: Kent Ridge
• Employment type: 2-year contract

Job Responsibilities:

• Review and file withholding tax returns every month, ensuring timely filing to the IRAS and adequate approval of journals
• Prepare monthly reconciliation of withholding tax filings and payments
• Address simple WHT queries from various departments
• Prepare and post journal entries for GST
• Perform quarterly Balance Sheet reviews
• Generate reports and prepare schedules for quarterly GST filing
• Collate information for property tax-related matters
• Assist in any ad-hoc duties and projects as assigned

Job Requirements:

• Diploma or Degree in Accountancy, Finance or equivalent is preferred
• Minimum 3 to 4 years of working experience
• Proficient in Microsoft Office, in particular Excel
• Strong numeracy and analytical skills
• Basic GST, withholding tax and/ or property tax knowledge is preferred
• SAP S4 HANA knowledge and experience are a plus

Good interpersonal skills inclusive of communication skills, service orientation to patients, and internal stakeholder management

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

The Role

To provide administrative support for academic sponsorship, training sponsorship (external learning projects) and leadership and management programmes for IHH SG staff.

Key accountabilities

• Provide administrative support for all academic sponsorship, training sponsorship, management programmes
• Collate nomination for shortlisting of qualified staff and coordinate interviews
• Collaborate with education institutions on application and other matters
• Prepare the necessary agreements and process any payment, if required
• Ensure all required documents are in place for each successful application
• Compute the liquidated damages for breaking of bonds
• Maintain all databases and Pfiles
• Monitor the central pool of training budgets
• Work with internal stakeholders such as HR and Finance, external stakeholders such as training vendors
• Generate reports and provide logistic support such as room booking, set-up and preparation of materials as required
• Other duties as and when required

Qualifications & Experience

• Preferably with 2 years of relevant working experiences in education or training industry
• Preferably with good knowledge of SSG, MOM and MOH regulations
• Attention to detail and problem-solving skills
• Proficient in office management software (MS Office)
• Customer-orientated, strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Ability to work independently and as part of a team

We are seeking a marketing professional experienced in the EduTech sector.

Apply: [email protected]

Interested applicants MUST apply by resume and cover letter through emailing [email protected] (do not only apply via this portal)

This person will most likely begin as an Marketing Assistant / Executive and must have a good understanding and/or experience in a good understanding of the EduTech industry

The primary purposes of this role are:

a) a good understanding of the EduTech industry

b) ability to market our existing database and customers in the education and academic industries

c) able to assist the Managing Director to further develop or create business models in the EduTech Field

When you apply, please ensure you talk about how much you have/do not have on each of the skills, apps, programs, software etc mentioned above.

Interested applicants MUST apply by resume and cover letter through emailing [email protected] (do not only apply via this portal).

(please do not call or whatsapp, as our phone lines do not handle employment, only our email application process).

You are responsible for the full cycle of recruitment process of the assigned departments. In addition, you will also provide advisory and support to the departments on HR-related matters and implement HR programmes and initiatives. You will participate and spearhead HR projects as and when required.

Job Requirements

• Diploma holder with 8 years of relevant HR experience
• Fresh Degree graduate are welcomed to apply
• Strong communication and interpersonal skills
• Proficient in Microsoft Word and Excel
• Effective organizational skills with an ability to prioritize workload

• Working Location: Island wide branch; Office at Dhoby Ghaut area
• 5.5 days / 6 Days Working (Bank branches operating hours, may need to work on PH or Sunday according to work schedule)
• Salary: $2100 basic + High Commission (Gross $3k)

Responsibilities & Duties:

• Promoting services to clients based on their needs and requirement
• Follow up with customers regarding their application
• Meeting sales target set by company
• Other duties as required by the company

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279