Job Highlights

• Flexible workplace
• Work-life balance
• Carer Growth

Job Responsibilities:

1. Responsible for rendering secretarial and clerical services as required.

2. Draft and prepare correspondence, reports, and presentations on behalf of the Company, handling general corporate and commercial matters such as agreements and employment matters

3. Maintain clear and professional communication with internal teams, clients, partners, and stakeholders.

4. Handle sensitive and confidential information with the utmost discretion and professionalism.

5. Maintain a high level of integrity and ethical standards in all interactions and responsibilities. Keep confidential information CONFIDENTIAL

6. Support Patent Attorneys, and ensure synchronization of patent rights formation with product development.

7. Conversant in English & Mandarin to communicate with Mandarin-speaking stakeholders.

8. Any other duties as and when assigned by the management to liaise with the Finance team.

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You will be required to perform the following tasks independently:

• Perform the full set of accounts up to the balance sheet within a given timeline
• Prepare and submit GST, claims, etc., in a timely and accurate manner
• Liaise with clients to clarify accounting queries
• Provide advisory to help clients better manage their accounts
• Prepare compilation reports and tax computation

Requirement:

• Candidate must possess at least a Degree in Finance/Accountancy, CA or equivalent.
• At least 3-5 years (s) of working experience in an accounting or audit firm is preferred. For those without relevant industry experience, you may be considered for an executive position.
• Good team player and interaction skills
• Able to start work in a short notice period

We offer a competitive remuneration package based on qualifications and experience. We regret that only short-listed candidates will be notified.

Your Role:

We are looking for a Sales Associate to greet and serve customers in-store, and promote home and living products to customers.

What Will You Do:

• To promote in-store products to customers.
• To greet and serve customers.
• Handling customers' inquiries and requests.
• Provide good customer service and build relationships with customers.
• To make sure the stocks displayed are clean and tidy.
• To work closely with the team and meet the store’s target.

What Do We Want:

• Experience in retail shops or department stores.
• A good team player.
• Customer-oriented.
• Comfortable to work shift hours (7-8 hours)

Benefits

▪ Partial work from home

▪ 13th month and performance bonuses

▪ Annual flexible benefits credits

▪ 18 days paid annual leave

▪ Small and cosy office

▪ Career progression

▪ Convenient work location: Orchard Road

Working hours: Monday to Friday, 9am to 6pm.

The Company

Liven Nutrients is a fertiliser trading company headquartered in Singapore. At the forefront of agriculture's next wave, Liven Nutrients is committed to delivering superior fertilisers to the international market and enriching farmers' livelihoods.

Join The Team:

Liven Nutrients is on the search for team players who take pride in their work and thrive in a united effort. If you are looking to make a real difference in a dynamic industry and excel in a supportive environment, join us and grow together at Liven Nutrients.

Role Summary

Assist in areas such as accounts receivable, accounts payable, tax, fixed assets, and preparation of financial statements.

The ideal candidate is detail-oriented and responsible and has integrity. They are willing to strive and can work in a fast-paced environment. They are looking to stay and grow with the Company.

Duties

▪ Process invoices and staff claims.

▪ Monitor receivables and payments from customers.

▪ Assist in the preparation of period-end closing and bank reconciliation.

▪ Perform data entry and other clerical tasks such as filing and answering phone calls.

▪ Participate in audits and fixed assets sighting exercises.

▪ Support the Accountant and cover them in their absence.

Requirements

▪ Diploma in Accountancy or 1 year experience in accounting work.

▪ Familiarity with ACRA/ Accounting Standards/ Singapore Financial Reporting Standards and basic accounting principles.

▪ Fluent in Chinese to communicate effectively with the China Office.

To Apply

Salary will commensurate with experience. Please indicate your expected salary.

• Develop and improvise on risk management framework, policy and process
• Develop and establish financial budget and plans
• Develop and maintain business continuity strategies, policies and guidelines
• Develop service recovery framework
• Drive service quality and customer satisfaction
• Establish and maintain relationships with strategic business partner
• Establish business continuity processes
• Establish business strategies for the business function
• Establish operational plans for the business function
• Facilitate innovation and lead managers to manage change
• Manage compliance with food and beverage hygiene policies and procedures
• Manage revenue and expenditure
• Oversee cost control and food purchasing activities
• Plan and develop menus
• Provide leadership during crisis situations
• Strategies service operations

Requirements:

• Related experience in F&B industry
• Able to work in a fast pace environment
• Process positive attitude and responsibilities
• Love challenges and able to work under pressure
• Customer-service oriented personality

Interested candidates, kindly contact us via 8838 7279 for further discussion.

We regretted that only shortlisted candidates would be notified.

WE ARE EXPANDING !!

Job Title: Executive, Sales & Marketing

Department: College for Lifelong Aspirations and Skills (CLASS@SHATEC Orchard)

• Medical and Dental Benefits
• Birthday leave and Family Care leave
• F&B Discount

Job Summary:

We are seeking a highly motivated and skilled Sales and Marketing Executive to promote our short courses. The successful candidate will be responsible for driving sales and marketing efforts for both short courses and customised courses.

Key Responsibilities:

• Develop and implement sales and marketing strategies to promote our short courses.
• Generate leads and new businesses through various marketing channels, including email campaigns, social media, online advertising and/or other outreach activities.
• Conduct market research to identify customer needs and preferences.
• Build and maintain relationships with clients, partners, and stakeholders.
• Work closely with the marketing and communications team to create and manage marketing campaigns, including social media, email, and online advertising.
• Work closely with internal stakeholders to develop new short courses based on market demand.
• Provide exceptional customer service and support to clients.
• Provide regular reports on sales and marketing activities to the management team.

Requirements:

• Bachelor's degree in marketing, business administration, or a related field.
• Proven experience in sales and marketing, preferably in the CET industry.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office (Word, Excel, PPT).
• Ability to work independently as well as part of a team.
• Experience with GeBIZ is preferred.

We offer a competitive salary and benefits package, including opportunities for professional development and growth within the company. If you are passionate about sales and marketing, and have a proven track record of success in the continuing education & training industry, we would love to hear from you.

Please submit your resume and a cover letter outlining your qualifications and interest in the position.

This position assists the Membership Team and Membership Sales Team in the general administration to ensure smooth operations of both the Membership Admin and Membership Sales Departments.

1. Provide Administrative Support for Membership Team and Membership Sales Team
2. Data entry for new Membership Applications
3. Process Application Forms that are received every morning.
4. To assist in Membership Sales as and when required by Head of Membership Sales
5. Attend to Members’ request via all channels.
6. Ensure all incoming emails is attended within 24 hours or 3 working days if an investigation is required.
7. Filing of Membership documents.
8. Assist in preparation for New Night
9. Assist in preparation for New Members Election Night, Annual General Meeting / Special General Meeting.
10. Assist in SCC Night Race Fiesta /SCC Rugby 7s Tournament
11. Provide ad-hoc support on any Membership related matters.

The Sales Manager is responsible to implement and execute all sales activities to maximize revenue opportunities for the Hotel in both the corporate segment in line with sales target. S/He should be able to conduct active market research and intelligence for the hotel to provide feedback on competitors, market trends and identifying new business potentials with focus on building long-term, value-based customer relationships that enable achievement of property sales objectives

Responsibilities:

• Personally manage and actively supervise the management of key accounts. Closely monitor accounts' revenue and business production.
• Proactively seek in-depth knowledge of owned accounts to understand its total revenue impact on the hotel for better negotiation opportunities.
• Manage assigned account base to exceed targets for total revenue
• Develop and maintain contact with key decision makers, influencers, meeting planners, event organisers, associations and other producers closely aligned to each business unit
• Act as a trusted business advisor by clients; ensure that commitments are met and value is delivered
• Conduct sales-related activities (such as sales calls, site inspections and in-house entertainments)
• Conduct sales blitzes and tele-sales to develop new businesses.
• Monitor and report on sales activity undertaken and measurement of results through maintaining of accurate records in the sales tools and action plans
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Monitor competitor practices and accounts and diagnostic tools in order to understand competitor trends
• Involve in the day-to-day pricing discussion on key accounts under his/her portfolio in conjunction with the Director of Sales.
• Gain understanding of the property’s primary target customer and service expectations; serves customer by understanding their business, business issues and concerns to offer better business solution both prior to, and during the event.
• Monitor the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Ensure active management of individual GAPs and personal development plan.
• Other duties as assigned by Director of Sales or the management

Job Requirements:

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 2 years’ experience in a sales capacity or equivalent work experience including development of account portfolio and business development.
• Strong presentation, commercial and communication skills
• Strong influencer and persuader
• A self-driven personality
• Resourceful and goal oriented
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
• In-depth knowledge of sales principles and techniques
• Proactive approach to developing and maintaining strong relations with clients and stakeholders including customers’ senior management
• Comprehension of Hotel systems and revenue management principles
• Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities
• Flexible work approach, positive and adaptable to changes.

*We regret to inform that only shortlisted candidates will be notified

Credit Controller Executive

Highlights:

• Industry: Construction
• 9am – 6pm; 5 days’ work week.
• Remuneration: Up to $3500
• Location: Pioneer (15 Minutes’ walk from Pioneer MRT)
• Transport will be provided at Boon Lay & Joo Koon MRT.
• Lunch will be provided.
• Benefits: 14 days AL , AWS and Variable Bonus

The Challenges:

• Assist in Debts Collection & follow up of overdue account
• Prepare regular & monthly credit related reports to Finance manager/ HOD
• Assist in monitoring monthly debts collection performance
• Investigate and resolve discrepancies relating to non-payment of invoices
• Conduct aged balance review with Finance manager/ HOD to follow up review action
• To adopt collection best practices and apply relevant collections strategies to enhance effectiveness.
• Recommend improvements of credit risk measures, controls and processes
• Evaluating new credit request and conducting client credit checks.
• Suggest and implement terms of credit for new clients
• Negotiating payment plans and collection
• Responding client inquiries
• Liaising with customers (internal/ external) to build and foster strong relationships.
• Other administrative duties as assigned by management

What it Takes:

• Diploma in Finance and Banking / Accountancy or equivalent
• Min. 2 – 3 years of relevant experience in credit control / Accounts Receivable would be advantageous
• Ability to work efficiently independently and as a team.
• Ability to manage multiple initiatives and to work in fast-paced environment to meet deadlines.

Interested candidates please kindly send your updated CV to [email protected] or whatsapp 9051 2191

Talents@Work Pte Ltd

EA License Number : 21C0501

Rei (R2199207)

Roles and Responsibilities:

• Identify and pursue new business opportunities to increase revenue and market share
• Develop and maintain relationships with customers to understand their needs and requirements
• Generate sales leads through networking, cold calling, and other channels
• Collaborate with operations teams to ensure excellent aftersales services
• Maintain accurate records of sales activity and customer interactions
• Meet or exceed sales targets and quotas
• Attend to customers’ enquiries promptly to ensure customer satisfaction and retention

Requirements:

• Minimum Diploma holder in Logistics / Business or related field
• 4 years’ sales experience in freight business
• Self-motivated and possess drive to meet sales target
• Good working network among customers
• Good communication and negotiation skills

Others:

· 5-day work week

· Company Transport: 2 ways from Jurong East

· Daily meal subsidy, medical, dental & insurance benefits

Wee Kim Wee School of Communication and Information (WKWSCI) is one of the top communication schools in the world, ranking 6th on this year Quacquarelli Symonds (QS) World University Rankings. The Research Office is established to support all research works at WKWSCI.

Being part of the Research Office at WKWSCI, this position supports the grant administration function in advising and assisting faculty and research staff members in all aspects of internally funded research projects and other scholarly research activities.

Responsibilities:

Research Grant Administration:

• Provides effective administration of research grant call applications and management of awarded grants

• Assumes the role as SAP Concur reviewer and first-level approver and work with the Finance department to provide the fastest and smoothest approver flow.

Communication of Research Information

• Creates weekly research e-newsletter to communicate information on internal and external grant calls to faculty and research staff members.

• Develops content for the school’s website for research grants, projects and achievements.

• Develops Research-related publications (Research Brochures /Pamphlets)

• Assists with the organisation of the monthly WKWSCI Speaker Series (Research Talks).

Monitoring Research Budgets and Assets

• Monitor budgets and expenditures relating to research grants

• Monitor deadlines for the submission of expenditure reports as well as progress and final reports

Requirements:

• A degree holder from a recognised university

• Proven administrative skills including the ability to handle data with accuracy.

• Excellent reporting with some finance working knowledge would be essential.

• Preferably 2 to 3 years of relevant work experience. Prior working experience in an academic institution will be an advantage.

• Sound interpersonal, communication and analytical skills

• Strong organisational and problem-solving skills.

• Proficient in Microsoft Office (Excel, PowerPoint, word)

• Ability to do content management and creation of information on research (Website, social media and newsletters)

• Positive attitude with strong desire to learn new skillsets

• Manage order processing and quotations generation.
• Monitor of delivery shipment.

Requirements:

• GCE O level and above
• At least 2 years of relevant working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Sales Executive (Freight Forwarding)

• Salary: $3,000 – $4,000 + comm
• Working Days: Mon - Fri 9am to 6pm [Flexi Working]
• Location: Near to Kaki Bukit MRT / Travel across Singapore is required

Job Responsibilities:

• Direct reports to the Senior Manager.
• Present, promote and sell logistics products/services to prospective customers.
• Achieve agreed upon quarterly sales targets and outcomes within schedule.
• Generate and reach out to customer leads through cold calling, door knocking, digital marketing ect.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop, and maintain positive business and customer relationships.
• Expedite the resolution of customer problems and complaints to maximise satisfaction.
• Analyse market’s potential, trends, track sales and status report, provide regular market insights and updates to the management team.
• Work closely with Customer Service and Operations on the execution of customer's quotation and orders.

Job Requirements:

• With Diploma in logistics / supply chain is preferable.
• Minimum 3 years of B2B or B2C sales experience, sales experience in freight forwarding industry will be highly preferred.
• Proficient using Microsoft applications such as Excel, Words, PowerPoint etc.

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Working with the Marcom Team to formulate marketing communications strategies and campaigns for By the Bay community portfolio.
• Plan and execute corporate events, activities and programmes such as CSR events and monthly workshops.
• Source and secure key internal and external partners for corporate privilege programme and place-management engagement activities.
• Liaise with advertising agencies, vendors and tenants to ensure the successful running of projects and events.
• Engage suitable retail and office tenants to participate in events to create vibrancy and cohesiveness amongst tenants.
• Reporting to the Head of Marcom.

Requirements:

• Diploma in all disciplines.
• Min 1 to 2 years of relevant experience
• Good interpersonal skill, responsible and ability to manage multi-tasks simultaneously.

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $4,000

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/QW84Y686 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

Account Sales Manager

The client is a Japanese development-oriented company for microelectronics testing, a worldwide leader, especially in the field of Semiconductor testing equipment (Probe card, Test socket). Their global subsidiaries are located in the United States, China, Taiwan, South Korea, Singapore, and Germany, with around 1,500 employees worldwide. Their target is to act closely with our customers, manufacturers for simplifying order receiving and maintenance system. Then, they are looking for an account sales manager who is able to develop and expand the business.

Your main tasks are particularly the following:

• Acquisition and having business negotiation with customers in the field of the Semiconductor industry
• Building up the new key account platform to expand the sales efforts
• Presentation of the company’s products to the customers
• Creating offers and have contract negotiations with business partners for general agreements
• Working with the technical support team to resolve technical questions or develop solutions for the customers
• Observing and analysis of the potential customers, markets and competitors companies
• Creating the sales plan and strategy
• Coordinating special marketing activities, such as fairs or trade shows, etc.
• Controlling and supporting the projects according to the customer’s needs
• Coordinating the customer’s orders

Requirements

• University degree or apprenticeship in economics, microelectronics engineering, electrical engineering, and industrial engineering are preferable
• At least 2 - 3 years of relevant working experience in Semiconductor industries.
• Very good English skills
• Good MS-Office- and PC-knowledge (Word, Excel, PowerPoint), Internet
• Sales-oriented thinking, strong attention to details, structured and efficient way of working
• Ability to work in a team, self-employed working style, fast learner, good skills, flexibility
• Very good communication skills
• Willingness to travel Preferable in addition
• Working experience with wafer test or final test related product for the semiconductor industry is preferable

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23938

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

• Manage KPI reports, billing overview for VIP customer's local delivery business.
• Compose instructions for the billing team to generate invoices.

Requirements:

• GCE O Level and above
• At least 2 years of relevant working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Info:

• Salary: Basic from $2500 - $3200 + AWS + VB
• Working Hour: Monday - Friday, 9am - 6pm
• Location: Mountbatten MRT

Job Scope:

• Work closely with IT Manager and other internal stakeholders on assigned IT support functions to achieve operational efficiency and ensure smooth execution of works
• Liaise with users and IT vendors for the delivery of IT solutions and services
• setup, configure and maintenance of computer hardware, network and systems
• Troubleshoot and provide IT technical support to end-users on hardware, software and network issues
• Provide desktop, notebook and printer user support including site installation
• Manage the data protection and cyber security functions. Ensure proper security system setup and maintenance
• Maintain IT assets, systems documentation and software licenses
• Knowledge on the use of SharePoint would be added advantage. Other duties as assigned by the management

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Toh Qiu Wei | EA Personnel No.: R23116260

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Responsibilities:

• Handle contracting filling & disseminate to respective departments
• Source suppliers and negotiate for the best rate for logistics and meal selection
• Prepare and arrange contract signing with suppliers for collaboration
• Plan & share relevant information on logistics and meal selection with respective departments
• Prepare marketing materials for meal selection
• Handle the invoices from suppliers and site inspection
• Prepare sales reports and handle complaints or feedback

Requirements:

• Min 3 years of relevant work experience in Tourism or Hospitality industry
• Diploma in Tourism or Hospitality
• Proficient in Microsoft office
• Ability to work under tight schedules

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Tan Gabriel

EA Personnel Reg. No.: R22104076

EA Licence No.: 07C5771

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Description & Requirements

You will report to BDM Manager and your duties will include:

Business Development

1. Liaise and effectively engage with local/overseas partners and agents for direct student recruitment drives and marketing activities.

2. Actively manage, maintain, and evaluate agents according to the Agent Management System.

3. Keep abreast of industry trends and issues affecting the educational industry to help the school stay ahead of the competition. Gather market intelligence on competitors.

4. Conduct school tours and provide post tour follow up to enrolment.

Student Enrolment and Administration

1. Handle enquiries from Agents, Parents or students regarding enrolment and admission test.

2. Responsible over admission test arrangement and scheduling of all incoming applicants’ admission tests and admission interviews.

3. Invigilate ongoing test, physically or online.

4. Ensuring sample admission papers are available and marked admission test papers are returned within stipulated time frame.

5. Handling all other matters regarding student applications and admission.

6. Work closely with SAS and Student Services to ensure smooth induction of new students.

Marketing

1. Plan and execute advertising and promotion concepts that are aligned to the Business Development Plan.

2. Social Media – content planning, design creatives, and mange publication of all SFMS official social media accounts to increase brand awareness.

3. Ensure compliance of corporate branding and positioning.

Requirements:

• Candidate must possess a minimum Diploma in Business / Marketing or related discipline.
• Minimum 1 year of relevant work experience. Fresh graduates are also welcome to apply.
• Proficient in photo/video-editing software and has prior experience in professional video and photo-taking
• Social media creatives.
• Possess Design and IT Skills for preparation of marketing collaterals.
• Possess strong communication and writing skills.
• Creative, resourceful, self-motivated
• Able to multi-task and adhere to deadlines.
• Able to work independently and in a team.

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues.

Key Responsibilities:

• Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction.

• Work collaboratively with various internal stakeholders to ensure customers’ experiences align with the company's brand and mission.

• Manage and optimize the Customer Relationship Management (CRM) system to ensure seamless integration across the company and accurate data capture throughout the customer lifecycle.

• Analyse customer feedback from all consumer touchpoints, identifying trends, areas for improvement, and opportunities to increase customer loyalty.

• Offer prompt and accurate responses to customer inquiries via phone, email, social media, and chat.

• Investigate and resolve customer complaints, ensuring solutions align with brand values and improve customer satisfaction.

• Collaborate with internal stakeholder teams to address and prevent recurrent issues.

• Prepare and present weekly and monthly customer service reports on feedback, GEI and NPS scoring, service recovery, and actionable recommendations.

• Undertake additional Marketing administrative duties as required, including sourcing quotations, preparation of minutes, reports, and upkeep marketing assets inventory.

• Manage the CEO's schedule, including organizing appointments, meetings, travel arrangements, and expense claims.

Requirements:

• Demonstrable experience in customer service, ideally within the hospitality or F&B service sector.

• Exceptional written and verbal communication and interpersonal skills.

• Proven ability in problem-solving, maintaining a customer-focused approach and exceeding customers’ expectations.

• Able to manage stressful situations with poise and professionalism.

• Proficiency in PowerPoint and Excel

Roles & Responsibilities

We are on the lookout for experienced Customer Service Executive to join us

Job Responsibilities:

• Provide prompt frontline services and perform administrative tasks and reception duties.
• Attending to phone and email enquiries
• Maintain proper filing and disposal of confidential documents
• Identify and assess our sales team's needs to achieve customer satisfaction
• Build sustainable relationships and trust with our sales team through open and interactive communication
• Handle complaints, provide appropriate solutions and alternatives within time limits; and follow up to ensure resolution

Requirements:

• Minimum Diploma in any discipline
• Proficient in MS Office applications
• Strong interpersonal and communication skills
• Team player and foster a cooperative work environment

Who will thrive in this role?

• You'll be experienced in a service-oriented environment, resolving customer questions, issues and enquiries is something that comes naturally to you.
• Excellent time management and communication skills
• High attention to details

Other Benefits & Perks

• Medical, Dental, and Insurance Benefits
• Career Progression and Training & Development opportunities

Benefits Summary:

• Freight Forwarding Industry
• Basic up to $3800
• other benefits disclose during interview
• Monday - Friday, 8.30am - 6pm
• Location: Changi Airfreight Centre

The Executive is accountable to HR & Admin HOD and is responsible to assist with the talent acquisition, policy development, objectives determination, and other human resource processes in company. In addition to that, the executive will also be responsible to shape company’s work and employee policy.

Responsibilities:

• Review, formulate, implement and maintain HR policy and procedures
• Provide general HR and admin support (appointment letter, new staff orientation & etc)
• Provide full spectrum of HR and administrative support for foreign employee such as handling work pass applications, renewal and cancellation of foreign workers
• Responsible for claims of government grants such as maternity leave and childcare leave application
• Responsible for monthly processing and submission of payroll and reports
• Manage the training and development needs of employee and administering the full spectrum of training and course
• Maintaining personnel records and ensure filling are up to date
• Any ad hoc and admin duties assigned

Requirements:

• Minimum Diploma holder
• Preferably full spectrum HR experience
• Candidate should possess a Diploma/Degree in Human Resource Management, or equivalent
• At least 2-3years and above of working experience in Human Resource in Singapore
• Sound knowledge of Employment Act, CPF Act and Singapore Labour Law and HR practices
• Meticulous, detailed, well-organised, good communication and interpersonal skills
• A good team player, resourceful and be able to work independently to meet datelines

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Japanese (to handle enquiry from Japanese speaking customer and document in Japanese).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.