The PDS APAC Marketing Director exhibits an understanding of markets and buyers to develop regional and geo-specific go-to-market strategies, as well support global marketing strategies with a focus on the Project and Development Services (PDS) group. She/he must work cross-functionally, coordinating efforts with different teams (e.g. Product Management, Marketing Enablement, Content, Field marketing, Market Intelligence, Sales, and Sales Enablement). The individual must develop an expert understanding of the buying audiences and their needs as it relates to the products he or she is tasked with launching. The holder of this position must also familiarize himself/herself with each product’s competitive landscape (both established and emerging). This position also requires dedication to fuelling the other marketing functions with subject matter expertise related to designated products – together with their Product Management colleagues. This role will report to the Head of Work Dynamics Marketing APAC, and will involve coordination with global colleagues across the Americas and EMEA.

• Development, execution, and optimization of PDS campaigns (regional/global), sharing learnings/best practice with Geos and aligning with marketing, sales, and product to ensure awareness and demand generation campaigns/programs reflect current PDS business priorities, messaging strategies, and goals.
• Channel management and content creation including, but not limited to, content production for relevant PDS regional/local campaign assets. Market/customer research to gather data and insight about target personas, buyer needs and the purchasing decision process for relevant PDS offerings.
• Strategic partner to regional/geo PDS/WD business Executives and subject matter experts to develop marketing programs/content that improves margin and drives fee revenue.
• Collaboration with Sales Enablement to produce PDS sales enablement deliverables (i.e.: Sales readiness toolkits, service/product slides, how to sell sheets, FAQ’s, training, etc.)
• Strategic oversight of APAC/Geo PDS business/sales plans for client/industry engagement, to include company hosted events, client hospitality, industry sponsorships/partnerships and speaking opportunities, and research programs. Ensure alignment with strategy, business development and budget adherence. Collaboration with relevant WD Heads of Business Line Marketing, Geo Marketing teams, Marketing Centers of Excellence, Sales, Product owners, and subject matter experts to design and deliver the PDS APAC Marketing strategy to drive sales.

The successful candidate will act as a strategic partner collaborating closely with regional/local PDS & WD business executives and subject matter experts to develop marketing programs that improve margin and drive fee revenue.

This individual will also work closely with Sales and Marketing colleagues globally and in APAC markets across Marketing disciplines such as brand, communications, digital, and research.

Stakeholder Engagement

The role will work closely with the APAC PDS Leadership, APAC Work Dynamics Head of Marketing, Global PDS Marketing & Communications Leads, JLL Marketing Centers of Excellence, Sales, Product Owners and Subject Matter Experts to design and deliver the PDS Marketing strategy to drive sales.

Regional Activities

The role will be responsible for the co-ordination with country marketing and sales teams to ensure consistent messaging and effective delivery of PDS marketing campaigns and programs. It will also link up with the Global product marketing organization and Global Marketing colleagues to ensure tight alignment, brand consistency and effective implementation.

Skills

• 8+ years strategy and/or product marketing experience with a record of increasing responsibility in a consulting firm, communication agency or B2B company
• Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization
• Influencing and Team work: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others
• Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to insure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for planning strategy and tactics. Drives to fix the ultimate root causes to drive sustainable change
• Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach

Shangri-La Rasa Sentosa, Singapore

We are looking for an Assistant Director of Food & Beverage to join our team!

As an Assistant Director of Food & Beverage, we rely on you to:

• Support the Director of Food & Beverage to improve the profitability of every outlet
• Optimise the profitability of every outlet
• Analyse market trends and make suggestions based on latest market and industry trends
• Assist in maintaining a high standard of service
• Take responsibility for the branding, revenue and management of Food & Beverage colleagues in partnership with the Director of Food & Beverage
• To be accountable for Food & Beverage-related contracts, inclusive of but not limited to outlets and suppliers
• Lead the Food & Beverage team to provide the highest standard of service

We are looking for someone who:

• Has a passion for Food & Beverage
• Enjoys interacting with people
• Enjoys presenting to the senior management team
• Must have experience working in either a restaurant or a hotel environment
• Leads by example
• A friendly, helpful and trustworthy leader
• Creative with an eye for detail
• Displays curiosity and takes time to learn and understand new culinary trends
• Upholds professional values, ethics and integrity at all times
• Thinks out of the box
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

The Assistant Director of Sales will assist the Director of Sales to increase corporate extended stay client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for Pan Pacific Serviced Suites Beach Road and PARKROYAL Service Suites Singapore. The Assistant Director of Sales services new and existing accounts to ensure repeat business. This position requires excellent communication skills, both written and verbal.

Primary Responsibilities:

Business Development

• Identify business trends and marketing opportunities that can improve Beach Road serviced suites performance.
• Continuously solicit for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
• Prospecting and growing an account list, handling incoming leads, and closing sales.
• Work closely with other sales associates and calling in on important customers and establishing multiple levels of contact within the customer’s organization.
• Participate in sales meetings by sharing latest market trends and new business development opportunities and activities.
• Practice professional account qualification on a consistent basis (i.e., measure budget needs, date flexibility, space requirement, competitive information etc).
• Attend tradeshows, travel functions, major business functions or as required/directed by the Director of Sales.
• Organizes familiarization of Beach Road serviced suites and their facilities with clients and potential ones.
• Responsible for an assigned sales target in accordance to beach road serviced suites segmentation - Work closely with each salesperson and identify opportunities and ways to maximize and exceed personal and team revenue goals.

General

• Contribute and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Director of Sales
• Create excellent client relationships through attention to detail;cprompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism.
• Take ownership of daily sales activities and maximize productivity by following a system of weekly and monthly action plans.
• Provide clear directions that simplify the role of the support associates.
• Demonstrate good working relationship with other departments maintaining effective communication and teamwork.
• Comprehend, digest, and comply with company policies and procedure as described in the Associate Handbook and other documents.
• Support and uphold the Hotel’s mission, vision, and guiding principles.
• Adhere to all established policies and procedures relating to administration of accounts and ultimate booking of business.
• Other duties assigned by the Director of Sales when required from time to time.

Responsibilities:

• Reaching out to new clients and making presentations or pitches about products and company
• Establish new leads
• Understanding clients’ need and customize proposal / quotation accordingly to their requirements
• Maintaining relationship with all potential and existing clients
• Ensuring proper sales order process and delivery to clients
• Collection of payment for transactions

Requirements:

• Minimum 3 years of experience in sales of product and maintenance packages
• Experience in Corporate Sales Environment

• Lead cyber security policies and control libraries development while facilitating engagement and collaboration with various stakeholders in public healthcare sector.

• Be the vocal voice for the team from a cyber security perspective when evaluating stakeholders’ requirements, expectation, and interaction.

• Facilitate the engagement and alignment with both Synapxe and MOHH entities’ stakeholders including but not limited to CIOs, CISOs and other functional leaders.

• Support the roll out of campaigns on policies and control libraries.

• Lead the evaluation and revision of policies in a systematic and periodic interval.

• Evaluate emerging technologies, trends, and changes regulations.

• Maintain effective working relationships with peers, stakeholders, and regulators to seamlessly integrate the policy adherence into the overall strategic objectives and activities of the sector.

• Demonstrate your domain expertise; you are expected to further your own knowledge and improve productivity of your colleagues with activities such as creating learning content, presenting, and supporting a continuous learning culture.

• Bachelor’s degree in computer science or STEM Majors (Science, Technology, Engineering and Math) with over 14 years of experience.

• Recognized industry leading certifications in relevant areas such as CISM, CRISC, CISSP, and GIAC certifications.

• Good working experience in policy, standard and guideline developments in cyber security and technology risk domain

• Solid technical writing and attention to details.

• Good working knowledge on well-recognized frameworks & standards such as IM8, NIST CSF, COBIT5/2019, and ISO27000 series

• Command a good understanding and experience in cyber security, risk management, and compliance concepts and processes.

• Ability to consult and influence stakeholders on alignment of outcomes and desired technical solutions.

• Working knowledge of balancing security and business needs

• Experience sustaining operational stability through various life cycle phases.

• Able to lead early-stage customer interactions on cybersecurity design.

At NielsenIQ, our obsession in helping our clients to grow through a comprehensive understanding of consumer behavior is what motivates us. Leveraging on the ongoing innovation in technology, our work includes, but not limited to, helping our clients set growth strategies, determining what products or services ultimately get into the markets and driving their marketing and trade execution.

The Associate Director will lead a dynamic team of junior and mid-level researchers (comprising managers and executives) to manage and execute market research studies for our local and global clients.

He/she should be recognized as having an expertise in quantitative market research. Well-versed and hands-on experience across all research solutions and statistical modelling techniques including (but not limiting to) brand equity/ health studies, shopper or U&A studies, segmentation, concept/product tests, customer experience and satisfaction studies.

The position of Associate Director will be offered based on the years of experience and seniority of the candidate.

Responsibilities

As an Associate Director for Consumer Insights, your responsibilities and key expectations will include:

Business Focus

• Be accountable for the team's financial KPIs (both revenue and margin); continuously monitor actual versus budgeted performance and make interventions if needed.
• Be an active business developer in generating opportunities with both new and existing clients.
• Fluency in financial processes and in compliance with Nielsen IQ financial strategy and KPIs.
• Be current with latest developments in market research and constantly suggest refinements to current processes and approaches.

Client Management

• Provide ideas and thoughtful insights into new ideas and initiatives for clients, showing competency, mastery and consultative skill.
• Lead and promote strategic conversations and meetings with clients, which result in business opportunities.
• Further foster strategic clients’ relationship with aim to provide impactful solutions to clients’ business issues.
• Drive overall client satisfaction to achieve high Net Promoter Score (NPS).

Insights Delivery

• Familiar with the end-to-end process of the market research process.
• Translate data to insights, create compelling stories and powerful synthesis of findings to drive high impact business decisions through insightful and actionable recommendations.
• Actively drive issue-based analyses, build effective analytical presentations and consultative storytelling to clients and present to the clients including C-suite management in a straight-forward way.

Team Management

• Inspiring the team and building good team culture with active engagement in driving team spirit.
• Actively seek opportunities to create team diversity in background, opinion, and mindset.
• Establish an open culture in which team members are challenged but treated with respect and rewarded as appropriate.
• Good team resource management leading to on time delivery & meeting quality expectations.
• Assess, manage and develop talents including setting performance objectives and provide on-going feedback.

Qualifications

• Bachelor’s degree in business, Marketing, Social Sciences or related fields
• Minimum 8 years of market research experience in the industry (Agency side preferred).
• Experience managing people/team (minimum 4 years).
• Experience in managing a high volume of complex quantitative research studies under tight budgets and schedules.
• Experience analyzing a broad array of data types (e.g. qualitative research, secondary research, social intelligence) with a focus on quantitative research data.
• Proven track record to positively impact client outcomes and ability to influence clients.
• Excellent verbal and written communication skills including presenting to C-Suite clients.
• Intellectually curious, critical thinkers and impact driven.
• Can-do attitude, with a reputation for providing clarity and creating positive energy.
• Highly collaborative, open to novel ideas and can build strong relationships with external clients and internal business partners.

Our client is an established company in Hospitality industry. Due to their current expansion plan, they are looking for a Secretary to CEO to join their Admin Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties:

• Provide full spectrum of secretarial support to Director
• Taking detailed meeting minutes and creating presentations.
• Managing corporate communications and preparing presentations.
• Handling specific payment tasks on behalf of the CFO.
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Degree in any discipline with minimum 5 years of experiences

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Oversee plans while working with peers and stakeholders across lines of business, to ensure that a business architecture and roadmap is developed to address the needs and strategy of both business and technology related to call centre telephony & desktop technology • Staying up to date with industry best practices to educate clients and internal teams on the advantages of various design and implementation options to meet business and technical requirements • Initiate, plan, execute, control and close out each project or program from a business perspective, including co-ordination of cross-project and cross-department resourcing within established timelines • Maintain a good working knowledge of current infrastructure and industry trends with in the distributed infrastructure area of focus • Model Safe Path demo execution best practices in a variety of delivery modalities • Conducts technical deep-dive sessions with vendors and executes short proof-of-concept efforts for business and IT • Partners with VP-level stakeholders across multiple brands to advise on business impacts to technical solutions • Coordinate and plan the overall program including pre-requisite projects, parallel interfacing source system projects across the enterprise • Take accountability for project success including on-time, on-budget, high-quality targets • Develop and define a structure and operating model for the program

Strong 18 years experience and willing to relocate to Philippines as and when required.

novena

up to 10k

• Develop and review IT strategy and roadmap to meet growing needs of the Organization.
• Partner with business owners to provide guidance and support on IT matters pertaining to Applications and Systems owned and developed by MOH, AIC, and/or PHIs.
• Partner with business and process owners to leverage on IT in support Organization's vision and mission.
• Provide leadership and guidance in digitization and digitalization efforts of the Organization.
• Provide consultation and guidance to the Organization and act as single Point of Contact for all IT matters.
• Manage IT Security to safeguard Organization interest including developing Security Policies and Procedures, and implementing measures as advised by the relevant authorities.
• Provide and maintain network and systems availability and uptime that meets the needs of the Organization.

Interested candidates, do submit your resue to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: Associate Director/ Director (Tax)
• Working Location: Central (Hybrid Working)
• Working Hours: 5 days, Monday – Friday (8:45 AM – 5:30 PM)
• Salary Package: Basic + Twice Yearly Bonus
• Duration: Permanent

Key Responsibilities

• Build and maintain client relationships before, during, and after engagements. Propose strategies to enhance client networks and relationships, leading to client retention and acquisition.
• Lead and develop the team by establishing clear working methodologies, techniques, frameworks, workflows, and procedures. Ensure the team's quality performance and alignment with the firm's audit processes and framework.
• Stay updated on relevant legislation, regulatory requirements, guidelines, and industry developments.
• Collaborate with the managing partner and Business Unit heads in Singapore, within the group and regions, to develop and implement business growth strategies.
• Work with various business units and functions to leverage their expertise in improving and expanding the business.
• Develop, implement, and enforce communication and policies within the team and the firm. Facilitate effective communication within a diverse, cross-functional team.
• Lead, coach, and train junior team members to achieve technical competency, efficient performance, and talent pipeline development.

APPLY NOW!!!

• Degree in Accountancy, Finance, or relevant discipline preferably with a professional qualification as recognised by SCTP.
• Minimum 10 years of related experience, preferably from a professional services or public accounting firm.
• Must be familiar with Singapore Tax guidelines.
• Strong delivery management, enforcement of timely execution and on-time delivery.
• Proven leadership, project management and analytical skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65756 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Advertising Agency
• Position Title: Digital Project Director / Art Director (Digital)
• Working Location: Central
• Working Hours: 5 days, Monday – Friday (9:30 AM – 6:30 PM)
• Salary Package: Basic + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Oversee multiple digital content projects, ensuring timely execution and delivery to clients.
• Collaboratively work with the Creative team to manage and meet project deadlines.
• Maintain open and ongoing communication with clients for project briefings, feedback collection, and idea presentation.
• Promptly address and escalate any project inconsistencies or challenges.
• Directly engage with clients, presenting creative directions and managing any arising issues.
• Apply your expertise in UX/UI design principles to evaluate and guide creative web design efforts.

APPLY NOW!!!

• A Bachelor’s degree in Business, Digital Design, Marketing, or a related field.
• A minimum of 3 to 5 years of related work experience, with a preference for candidates with an agency background.
• A strong portfolio showcasing multiple digital project deployments.
• Proficiency in MS Office and familiarity with various digital platforms.
• Mandatory UX/UI design experience, with an exceptional ability to assess creative design elements.
• Excellent communication skills, both written and verbal, and capable of presenting ideas and findings confidently.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66196 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Purpose

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

The Role Responsibilities

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Key Measurables

• Agreed individual sales target
• Agreed service standards to customers
• Operation control and sales compliance

RESPONSIBILITIES

Strategy

• Awareness and understanding of the Group’s business strategy and sales model appropriate to the RM role.

Business

• Awareness and understanding of the wider business, economic and market environment in which the Group operates

Processes

• Responsible for executing sales targets.

People & Talent

• Set appropriate tone and expectations from their team and work in collaboration with clients and internal stakeholders such as SCB China RMs, 3rd party referral channels and Operations Team.

Risk Management

• The ability to stay compliance to the regulated role govern by MAS

Governance

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [Singapore CPBB International Banking Team] to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Treasury, Investment and Insurance Specialists, SCB China RMs.

Other Responsibilities

• Embed Here for good and Group’s brand and values in Singapore CPBB International Banking Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• CMFAS Exams and RNF license required
• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking
• Experience in Managing North Asia Market
• Good understanding and command of Mandarin as the incumbent will be supporting Chinese market
• 3 years of experience applying this in typical situations on the job

Role Specific Technical Competencies

• Agreed individual sales target
• Agreed service standards to customers
• Operation control and sales compliance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Essential Responsibilities:

• Selling to or through partners and distributors. May include channel sales support and channel development duties.
• Developing commercial expertise across one or more countries, product lines, markets, sales processes, or customer groups. Influences policy and ensures delivery across large and/or diverse sales territories.
• Interprets internal and external business challenges and recommends best practices to improve products, processes or services. Utilizes understanding of industry trends to inform decision making process.
• Leads others to find creative solutions to address complex projects, product lines, markets, sales processes, or customers. Has the ability to evaluate quality of information received and questions conflicting data for analysis. Uses multiple internal and external resources outside of own function to help arrive at a decision.
• May lead functional teams or projects with moderate resource requirements, risk, and/or complexity. Communicates complex messages and negotiates mainly internally with others to adopt a different point of view. Influences peers to take action and may negotiate with external partners, vendors, or customers.

Qualifications/ Requirements:

• This role requires 5 years in Sales & Channel Sales and 10 years overall experience in Aviation/Aerospace industry.
• Knowledge level is comparable to a Master's degree from an accredited university or college ( or a high school diploma with relevant experience).

Desired Characteristics:

• Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.
• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes, critical thinker

Project Director

Work Location: Changi Naval Base

Working days: 6 days 8am to 5pm

Salary: $10k to $13k (depends on experience)

Requirements

• Advanced degree preferred in a relevant field
• Project management certification preferred
• At least 10 years of experience in a leadership position managing more than one project
• Experience managing, designing, implementing and evaluating multiple projects
• Technical proficiency with industry software and project management software

Job Description

• Provides strategic leadership and technical, operational, financial, and managerial leadership for successful implementation of projects.
• Makes sure projects are aligned with overall strategic goals and objectives of the organization and, if not, revises plan to make them so
• Oversees all project implementation related to project management, including monitoring and reporting, financials transactions, execution of project plans and performance
• Selects and manages the training of project teams, assigning clear roles and responsibilities, providing effective supervision, and managing performance.
• Ensures projects deliver specified results and meet quality expectations
• Creates and manages project budgets
• Regularly updates clients, stakeholders and executives with reports on the progress and performance of projects
• Identify and mitigate project risk to avoid delays and cost overruns.
• Follow all regulations related to projects and ensure they’re in compliance
• Guides individual project managers across a portfolio of projects
• Other ad-hoc duties as per assigned

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Strategic Role:

This position is directly responsible to comply with TM Global’s Sales objective by contributing to the strategic direction or strategic plan of the business focusing on Enterprise and Wholesale segment for Data products in Singapore.

Key Responsibilities:

• Promote and sell company’s wholesale and retail products to Carriers, SMEs, MNC and corporate customers.
• Market and develop partnerships
• Creates work plans, goals and objectives to manage day-to-day operations, meet business targets and improve works processes
• Collaborate with Global Business Division and Product Development Units of Telekom Malaysia in Kuala Lumpur in relation to market trends, new products, budget and service delivery issues
• Maintain proper records of all business transaction and customers information
• Manage service activation of customer order including timely acquisition of network equipment and site preparation works
• Manage and direct all vendors and partners involved and implementing performance standards
• Review monthly, quarterly and annual sales numbers to ensure budget is exceeded
• Review weekly activity for internal discussions
• Ensuring we are touching all of our customers and prospects on an ongoing and consistent basis
• Create strategies to increase sales growth and profitability through development of new accounts and the growth of existing customers
• Produce timely business performance and status report for the company’s management and Board of Directors meetings
• Must be able to use data in order to make business decisions
• Performs other duties as assigned by the direct superior

Job Requirements:

• Candidates preferably possess a degree in Telecommunication or Information Technology, or Sales and Marketing
• Candidates should have at least 8 years’ experience in enterprise and wholesale products market environment.
• PC knowledge of MS Word, Excel, PowerPoint and Internet mail.
• Good technical feel and business writing skills
• Having strong customer focus, extensive sales and marketing contacts.
• Demonstrated ability in interpersonal communication and presentation skills
• Proven track record in managing wholesale bandwidth and data business. Also must be able to handle several complex customers’ request/tasks simultaneously.
• Positive working attitudes and able to go on business trips independently
• Data Center knowledge would be an added advantage

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

About us – National Digital Identity (NDI)

Imagine citizens having a common and secure digital identity that will make their lives so much easier, and open doors to a plethora of services for them - allowing citizens to do everything from accessing health prescriptions, completing government transactions to starting a bank account through their smartphone.

If you are inspired by this vision, we invite you to join our National Digital Identity (NDI) team. You will collaborate with a team of highly motivated peers to develop and deploy the next generation National Digital Identity platform that will transform the lives of citizens by enabling secure and seamless delivery of personalized online digital experiences.

The Singpass team builds Singapore’s digital identity system. This includes various personal authentication protocols, data sharing tools, and corporate identity systems through Corppass. The team’s mission is to provide reliable digital identity infrastructure that streamlines transactions, enables businesses, and protects against fraud.

What you will be working on:

• Set the technical vision for Singpass and its integrations
• Design the engineering systems and practices for Singpass to run reliably
• Making technical contributions, and providing technical leadership to software engineers by coaching and mentoring through end-to-end software development and promoting team engagement and motivation.
• Proactively identifying and initiating worthwhile engineering initiatives to maximise NDI’s impact on the public good.
• Establishing robust engineering practices and tools in order to encourage a strong engineering culture and maximise engineering effectiveness and impact.
• Sharing your expertise and mentoring other engineers.
• Helping with recruitment, particularly for more senior hires.

What we are looking for:

• Experience working on reasonably large software engineering projects / high-availability production systems which has had to operate at scale.
• Experience in modern full-stack web application technologies; substantial experience in modern front-end engineering on React.js and TypeScript stack is greatly preferred.
• Build deep expertise in digital identity, cryptography, and security protocols
• Have a strong sense of what it means to be a senior/lead engineer, particularly as it relates to the suite of soft skills beyond just your technical chops.
• Passion towards engineering excellence; you deeply understand that software engineering is a team sport, and you take pride in the craftsmanship aspect of software engineering.

We are an equal opportunity employer and value diversity at our company as we believe that diversity is meaningful to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. This includes generous leave benefits to meet your work-life needs. We trust that you will get the job done wherever you are, and whatever works best for you – so work from home or take a break to exercise if you need to*.

We also believe it’s important for you to keep honing your craft in the constantly-evolving tech landscape, so we provide and support a plethora of in-house and external learning and development opportunities all year round.

*Subject to the nature of your job role that might require you to be onsite during fixed hours

Position: Regional Sales Director, Vietnam, Salesforce

What you’ll be doing...

This Sales Director will lead Account Executives responsible for some of our most strategic customers in Vietnam. You will drive sales growth within Salesforce’s largest customers in Vietnam. The Sales Director is responsible for defining strategies for growing revenue, identifying enterprise-wide opportunities, and successfully running at both the strategic and operational levels. Requirements include outstanding executive presence and communication skills, excellent cross-functional team leadership, a strong command of large and sophisticated deal motions and solution selling, an excellent eye for business and customer advocacy, and the ability to encourage and influence teams for continuous development and growth of self, customers, and business.

Some of the things you will be doing...

You are the face of the company - comfortable calling on all levels of the C-Suite and managing new and ongoing relationships with senior executives

• Quota responsibility for the Vietnam, to meet and exceed sales goals
• Maintain key customer relationships, and develop and implement strategies for expanding our customer base
• Provide input, direction, and guidance to other staff in the region including Partner Management, Pre-Sales, and Marketing
• Conduct presentations and demonstrations with the Customer 360 Product suite, evangelize Salesforce as a company and its products, negotiate terms and contracts, and close deals
• Define and implement sales plans and strategies for enterprise accounts, including specific account plans, defining named accounts and territories, etc.
• Provide detailed and accurate sales forecasting and pipeline reports
• Ensure internal processes are followed, including the team’s adherence to supervising customer and transactional information in the CRM system and other sales and operational processes. Define new processes to increase overall productivity.
• Stay on top of the competition, competitive issues, and products
• Participate in team building and company growth activities including strategy setting, sales training, marketing efforts, and customer care
• Travel to customer locations in the territory to support sales efforts

Who you are...

Performer. Consistent overachievement of sales quota and revenue goals in Vietnam.

Sales Cycle Expert. You have expertise at the transactional and Enterprise levels. Consistent track record of building satisfied, loyal, and referenceable customers. You know how to “drive a deal”.

Go-Getter. Willing to go the extra mile with a strong work ethic; self-directed and resourceful. Ability to work autonomously with technical products and office applications.

Inspirational Leader & Culture Builder. You lead with passion, authenticity, humility, emotional intelligence, and integrity. You are a team and culture builder who embraces and exemplifies Salesforce core cultural values and possesses proven success working within a highly matrixed organization. You excel at developing and cultivating strong relationships across all functions.

You are a Recruiter! Salesforce hires company builders; employees are expected to be on the constant lookout for the best talent to bring on board, helping Salesforce continue to build one of the best companies in the world.

Who is Salesforce?
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.

• Group level role
• Renowned institution
• Collaborative work environment

A high growth, well performing Digital Technology firm is currently looking for a Finance Director to join the team. You will be responsible for financial controls, improving finance workflows. As the Finance Director, you will partner key business stakeholders to lead business advisory from a finance perspective. Forecasting, budgeting and FP&A work to support strategic business decisions.

The ideal candidate should have at least 10 years experience within a finance leadership role, with AICPA/ACCA certifications preferably from fintech/financial services industry. As the role requires liaison with Chinese stakeholders, the successful candidate should be comfortable conversing in Mandarin.

Please click on the link to apply or email me with your updated CV at [email protected] if keen.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Role Responsibilities

Strategy

· Drive profitable growth through leadership of the team on sales management, and exercise supervisory responsibilities with a clear oversight on risk and control environment

Business

· Accountable for the performance of the team’s client book, including own book as appropriate.

· Develop and implement the business/sales plans for the team.

· Deliver NNM, AUM, and revenue growth targets and key operating metrics the team (such as tail accounts management, client acquisition, client satisfaction, portfolio mix, RM attrition).

· Work with Market Head to build, lead and tier up a team of world class Private Bankers and ensure that the team collaborates with support functions, business partners, and product specialists to deliver One Bank (be the funnel for RM activities).

· Assign referrals to team members and work with assigned RMs to successfully close referrals.

· Act as an escalation point for clients to identify areas of concern.

· Deliver profitable growth for the team by controlling costs and mitigating operational losses

Processes

· Support the continuous improvement of processes to increase operational efficiency and effectiveness.

· Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.

· Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.

· Ensure sales management, suitability and onboarding processes are applied appropriately.

People & Talent

· Apply a sufficiently robust level of oversight and support to limit errors or malfeasance by team members, to drive business ethically and in compliance, and to develop the skills of their team members.

· Build a top team capable of ensuring delivery of the business’ short and longer-term objectives.

· Develop and embed a high performance culture with specific focus on RM capability, effectiveness and productivity, through coaching and guidance to ensure the RM delivers against the financial, non-financial and risk/control objectives.

· Build an environment of collaboration within the team by ensuring that the issues are raised and blockages are resolved in a timely manner.

· Drive RM resourcing, performance management and recognition within the team.

· Identify and address the top concerns and opportunities for performance improvement in the team.

· Manage the team’s discretionary spend, expense management

Risk Management

· Act as the first line of defence for the team.

· Do what is right in order to avoid reputational risks and operational losses.

· Understand the risk and control environment within area of responsibility and drive rectification in the team as required.

· Ensure adequate and appropriate systems and controls are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Technology and Operations, Finance and Reputation.

· Clear structures of accountability to ensure that team members are capable of performing successfully in their roles.

· Ensure effective implementation of Risk Management framework in the team (risk appetite is clear and integral to the strategy with appropriate controls, and having effective processes in place to identify, manage, monitor and report risk).

· Support the RM with the handling of customer issues, complaints, and product enquiries on timely basis in accordance with established procedures.

· Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management.

Governance

· Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the team and, if necessary, oversee changes in these areas.

· Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.

· Fulfil supervisory responsibilities in line with supervisory principles.

· Ensure adherence with the highest standards of ethics and compliance with relevant policies, processes and regulations forms part of the culture.

· Appropriate representation at Local Client Committee and other relevant committees where applicable.

· Engage with all audit report findings for the team and ensure feedback is acted upon

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles, such as Fair Outcomes for Clients; Financial Crime Prevention; The Right Environment.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key stakeholders

· Platform Managers

· Client Services Managers

· Product Specialists and dedicated function partners

· Relevant Front Office colleagues

Other Responsibilities

· Embed Here for good and Group’s brand and values in Singapore CPBB Private Banking [team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· Academic or Professional Education/Qualifications – relevant degree, level 4 RDR compliant qualification

· 15 years of Relationship Management experience in Private Banking

· Excellent in business communication

· Licenses and Certifications/accreditations – as required by role remit and responsibility

· Professional Memberships – as required by role remit and responsibility

· Bank training; i.e. mandatory & developmental – as below

· Demonstrable and relevant experience in the Private Banking industry commensurate with this remit and level of responsibility

· Strong ability to develop a network of target prospects

· Proven risk management capabilities

· Firm in all business guidelines and compliance issues

· Sound knowledge of financial markets and investment products

· Outstanding communication and presentation skills

Role Specific Competencies

· Manage Conduct

· Manage Risk

· Sales & Relationship Management

· Market Knowledge

· Product & Processes

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Education and Experience

• High school diploma or GED; experience in the event management or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

• Adheres to all standards, policies, and procedures.

• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

• Manages group room blocks and meeting space for average to large-sized assigned groups.

• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.

• Uses his/her judgment to integrate current trends in event management and event design.

• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

• Participates in customer site inspections and assists with the sales process as necessary.

• Performs other duties as assigned to meet business needs.

• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

• Empowers employees to provide excellent customer service.

• Sets a positive example for guest relations.

• Coordinates and communicates event details both verbally and in writing to the customer and property operations.

• Makes presence known to customer at all times during this process.

• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

• Follows up with customer post-event.

• Responds to and handles guest problems and complaints.

• Uses personal judgment and expertise to enhance the customer experience.

• Stays available to solve problems and/or suggest alternatives to previous arrangements.

• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Interacts with guests to obtain feedback on product quality and service levels.

• Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

• Assists in the sales process and revenue forecasting for customer groups.

• Up-sells products and services throughout the event process.

• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

• Reviews comment cards and guest satisfaction results with employees.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

• Assists in the development and implementation of corrective action plans.

• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

• Works with the property staff and customers to address operational challenges associated with his/her group.

• Performs other duties as assigned to meet business needs.

Join us in shaping the future of the furniture industry and making a meaning impacton sustainable urban living.

As the sector lead and champion for the furniture industry, the Singapore Furniture Industries Council (SFIC) prides itself as a dynamic trade association with a proven 40+ years track record.

Our 2025 Industry vision sets forth our goal to position the Singapore furniture industry as the nexus of tomorrow’s work-life integration for sustainable urban living.

We are looking for a motivated individual to be part of our team to drive growth and development of stakeholders in the furniture industry. This comprise of furniture manufacturers, interior fit-out specialists, designers, retailers and materials/components/services providers.

Key responsibilities include:

• Spearhead industry development and transformation initiatives as well as marketing strategies in collaboration with companies and government/trade agencies.
• Expand members’ international presence and business expansion opportunities through strategic partnerships, collaborations and overseas activities.
• Conduct market research and data analytics to support business development efforts.
• Drive membership growth and engagement strategies.
• Oversee corporate planning functions.

Requirements:

• Tertiary education, with a forward-thinking mindset to drive industry sector development and growth plans.
• Strong networking, communication, project management and stakeholder engagement skills.
• Adaptable and flexible, with the ability to thrive in cross-functional teams and fast-pace environments.
• Results oriented and self-motivated, with a passion for macro trends in the lifestyle industry.

If you are excited about shaping the capabilities of the furniture industry, we’ll like to hear from you.

Please send your resume, stating availability, current and expected salary to:

hr@singaporefurniture.com

Only shortlisted candidates would be notified.

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Skills and Qualifications:

1. Minimum Bachelor’s degree in any discipline
2. At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
3. Leadership skills, with steadfast resolve and personal integrity
4. Strong organizational and strategic planning skills
5. Excellent interpersonal, communication (both verbal and written) and client interfacing skills
6. Strong problem-solving skills and driven to achieve results
7. Strong decision making, planning and prioritization skills
8. High motivated with passion to drive changes for the business operations

• Responsible for driving business growth within a company.
• Develop a network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income
• Coaching and training sales, marketing, and management professionals.
• Building a sales flow through the acquisition of new prospective orders.
• Creating new sales opportunities.
• Maintaining good relationships with existing customers.
• Researching market trends.
• Preparing reports and sales forecasts.
• Achieving sales targets.

Role Summary:

This role is responsible for building the new HR operating engine for Prudential. This role is part of the HR Optimized function. which is building all horizontal capabilities such as Process Excellence, HR Technology, Reporting & Analytics, Engagement & Governance and Operations & Shared services.

The Director of Process Excellence is responsible for leading the practice to

· Simplify: Build new and reengineer existing processes

· Standardize: Create processes with global standards with LBU customization

· Digitalize: Move processes away from manual to digital in scaled hubs

This would require creating strategy, driving change management with stakeholders across all group and local business units and building tech enabled lean processes for key people processes to improve employee experience and engagement. This role will also drive innovation and best practices in process design and improvement.

Key Responsibilities:

· Lead the service design function for Prudential HR, which includes user journey mapping, process design, process documentation, project management, and change management.

· Manage and mentor a team of process specialists/service design consultants providing feedback, coaching, and training.

· Reduce the workload on all stakeholders involved by using benchmarking and industry standard HR processes and tailoring it only where necessary based on harmonized principles.

· Onboard the latest technology to map process automatically and convert that into business requirements in partnership with other HR COEs.

· Act as an Incubation function, benchmarking our HR Processes across the latest innovations in the market and deploy the learning in our ecosystem.

· Lead the Project portfolio prioritization for process improvement opportunities and solutions.

· Establish and monitor key performance indicators and metrics for process excellence, and report on the progress and impact of process improvement initiatives.

· Communicate and engage with senior stakeholders across the organization HR COEs, Risk, Local Business Units, IT and ensure alignment and buy-in for process excellence projects and outcomes.

· Stay updated on the latest trends, innovations and best practices in HR process excellence, and foster a culture of continuous learning and improvement.

Skills & Requirements

· A bachelor’s degree or higher in a related field, such as business administration, management, engineering, or human resources

· At least 10 years of experience in process excellence, service design, or process improvement, preferably in the HR domain

· Certification in process excellence methodologies, such as Lean Six Sigma, TOC, or BPM

· Strong leadership, communication, and interpersonal skills, with the ability to influence and engage senior stakeholders across the organization

· Strong analytical, problem-solving, and critical thinking skills, with the ability to use data and technology to drive process innovation and improvement

· Strong project management, change management, and organizational skills, with the ability to manage multiple projects and teams in a fast-paced, highly matrixed and federated environment.

RESPONSIBILITIES

Strategy

· Drive profitable growth by acquiring, developing and servicing long-term relationships with HNW clients

Business

· Accountable for the performance of individual’s own client book.

· Deliver NNM, AUM and revenue growth targets and key operating metrics (such as tail accounts management, client acquisition, client satisfaction, portfolio mix).

· Generate healthy pipeline of target market prospects and convert them into clients.

· Grow client portfolio size by deepening existing customer relationships.

· Implement an asset allocation in line with the client needs, and model portfolios as benchmarks.

· Deliver, monitor and review solutions to clients based on client investment profile.

· Conduct periodic reviews of client accounts in accordance with established procedures.

· Deliver profitable growth by controlling costs and mitigating operational losses.

· Deliver positive client performance in line with client investment profiles.

Processes

· Support the continuous improvement of processes to increase operational efficiency and effectiveness.

· Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.

· Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.

· Ensure sales management, suitability and onboarding processes are applied appropriately

People & Talent

· Collaborate with support functions, business partners and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions.

Risk Management

· Do what is right in order to avoid reputational risks and operational losses.

· Understand the risk and control environment within area of responsibility and drive rectification as required.

· Handle customer issues, complaints and product enquiries on timely basis in accordance with established procedures.

· Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management.

Governance

· Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.

· Ensure adherence with the highest standards of ethics and compliance with relevant polices, processes and regulations forms part of the culture.

· Participation in Local Client Committee and other relevant committees where applicable.

· Engage with all audit report findings and ensure feedback is acted upon.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the Singapore CPBB Private Banking function to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Platform Managers

· Client Services Managers

· Product Specialists and dedicated function partners

· Relevant Front Office colleagues

Other Responsibilities

· Embed Here for good and Group’s brand and values in Singapore CPBB Private Banking [team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· Academic or Professional Education/Qualifications – relevant degree, level 4 RDR compliant qualification

· 5 years of Relationship Management experience in Private Banking

· Excellent in business communication

· Licenses and Certifications/accreditations – as required by role remit and responsibility

· Professional Memberships – as required by role remit and responsibility

· Bank training; i.e. mandatory & developmental – as below

· Demonstrable and relevant experience in the Private Banking industry commensurate with this remit and level of responsibility

· Strong ability to develop a network of target prospects

· Proven risk management capabilities

· Firm in all business guidelines and compliance issues

· Sound knowledge of financial markets and investment products

· Outstanding communication and presentation skills

Role Specific Technical Competencies

· Manage Conduct

· Manage Risk

· Sales & Relationship Management

· Market Knowledge

· Product & Processes

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers