Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business, and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Senior Credit Officer based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

The Credit Maintenance Intermediate Analyst is an intermediate level position responsible for capturing and recording data on credit exposures, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to coordinate and maintain data quality in credit systems, monitor and report credit exposure, escalate deficiencies and recommend delinquent strategies in alignment with overall credit policies.

Responsibilities:

• Maintain data of relations and facilities in credit system, and enter data accurately in various auxiliary credit systems
• Consult with Relationship Manager (RM), Mortgage Sales Specialists to formalize requests for Mortgage credit facilities or raise other problems to the appropriate organizations for their attention
• Detect revealed trends in the process of limited control to assess the needs of the line of credit, operations, or system problems
• Maintain accurate controls ensuring timely follow-ups for loan applications (new acquisition and repricing)
• Prioritize and process the review of incoming credit applications to verify their accuracy and integrity, interpret them so that they are concise, exact, integral, in compliance with the policy, and register them in the database accurately and in a timely manner
• Aid important portfolios and apply professional decisions when interpreting information and results
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Experience in Mortgage underwriting preferred
• Working knowledge of industry standards and practices
• Working knowledge of data analysis tools and methodologies
• Demonstrated analytical skills
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

About the role

Reporting to the Regional Credit Manager, this intern will be part of a larger team within the Asia Pacific Finance department, working closely with internal and external stakeholders to minimise company financial risk and assist in enforcing existing policies and procedures. This 6-month full-time internship commences December 2024/January 2025.

What you will be doing

• Ensure monthly Credit Management Reporting is submitted to Regional Management/HQ on timely basis
• Assist the Regional Credit Management team to request and pursue payment on delinquent/Close monitoring accounts via communication with account holder
• Review and update account status according to established guidelines
• Maintains log of payment promises and pertinent account details; schedules follow-up communication with account holder
• Responsible for handling the collection activity for delinquent accounts and enforcing collection policies & procedures
• Follow up with internal customers & external customers to ensure overdue amounts are paid promptly
• Investigate and resolve discrepancies relating to non-payment of invoices
• Prepare and send monthly statements of account & reminder letter to customers/internal customers
• Report and alert any exceptional and problematic customers and apply appropriate actions to minimize bad debt
• Liaise closely with Internal External customers, proactively build and foster strong relationships
• Other duties as assigned

The successful candidate

• At least a diploma or above (finance/accounting/business studies preferred)
• Knowledge in accounting would be advantageous
• Strong skills in excel / BI tools (e.g. Tableau)
• Self-Motivated, analytical mindset
• A team player with excellent interpersonal and communication skills
• Ability to work well in a dynamic and fast-paced environment
• Independent and fast learner with minimum supervision
• Meticulous, organized, able to meet deadlines and work under pressure
• Possess good attitude and willingness to learn

The Underwriter is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Develop recommendations to adjust credit policies by analyzing credit and financial performance utilizing statistical scoring, segmentation, regression and simulation techniques
• Implement initiatives to ensure consistency and compliance with credit policies
• Utilize SAS in a UNIX environment to perform risk, financial and data analysis including profiling, sampling, reconciliation, and quality testing
• Prepare risk management presentations for senior management that include analytics on portfolio performance, emerging trends and areas of opportunity
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years relevant experience
• Previous experience in credit card risk management or equivalent training and experience preferably in the financial services industry
• Ability to apply credit and risk principles toward business goals
• Demonstrated ability to synthesize, prioritize and drive results with a high sense of urgency
• Must be highly organized and able to work in a fast paced environment managing multiple projects and possess effective interpersonal, organizational and analytic skills
• Extensive knowledge of SAS or SQL programming and literacy with MS Office software required

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The Underwriter is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Interface with and support bankers in underwriting requests for commercial credit extensions for new and existing clients with ownership responsibilities for sound credit decisions and compliance with internal procedures/credit risk policy guidelines and standards.
• Prepare a detailed written credit summary of commercial applicants requesting credit by analyzing the business, interpreting the finance need, identifying the strengths and prevailing risk factors and rendering a final credit decision.
• Perform detailed financial analysis on companies, including trend and ratio analysis, and interpret the financial information.
• Perform credit and personal financial statement analysis on individuals, guarantors, and co-borrowers in order to assess repayment capacity based on cash flow statements, tax returns, and statements.
• Perform industry and geographical research and other due diligence as needed.
• Maintain a solid understanding of Citibank products and services - within Small Business/Commercial Banking and the broader organization.
• Maintain compliance with Citibank credit policies/practices and regulatory policies, to ensure business unit is in adherence to the above and receives satisfactory ratings from internal and external auditors.
• Assists business unit goals by continuous identification of process improvements and efficiencies that reduce costs and improve customer service levels. Work with management team on prioritization and implementation of approved actions.
• Provide backup support to Credit Underwriting Group Manager, lead projects and initiatives and mentor lower level Credit Officers as needed.
• Other duties as required to support business unit and company goals.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 8-10 years previous credit authority experience. Prior experience working in a regulatory and compliance policy environment
• Proven analytical skills including the ability to read and assess individual and company financial statements, cash flow, industry/competitive analysis and projections; including complicated business structures with foreign subsidiaries and/or parent organizations.
• Demonstrated knowledge of intermediate accounting theory and its practical application in the credit underwriting process
• Excellent organizational skills, prioritizing capabilities, attention to detail, and the ability to complete assignments within required deadlines in a fast-paced environment
• Effective inter-personal and written/verbal communication skills
• Thorough problem recognition and resolution skills
• Pro-active disposition with ability to work autonomously and within a team Proficient in various spreadsheet and word processing applications (Excel and Word), including the use of graphs and charts and financial analysis software
• Typically deals with complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting needs.
• Requires good analytical skills in order to filter, prioritize and validate potentially complex material from multiple sources.
• Exercises wide degree of latitude and discretion.
• Significant impact on the area through complex deliverables.
• Provides advice and counsel related to the technology or operations of the business.
• Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
• Solid experience in managing larger mid-corporate or corporate banking client portfolio
• Wide-range of credit experience including but not limited to episodic transactions such as loan syndications, privatizations, management buy-outs

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Business Requirements Gathering:

• Work closely with stakeholders (credit risk, loan servicing, operations, IT teams, etc.) to gather and document business requirements for the NPA monitoring application.
• Analyze current systems and processes to identify gaps, inefficiencies, and areas of improvement in NPA monitoring.
• Translate business requirements into functional specifications and user stories for development teams.

Project Support:

• Collaborate with the project manager and technical teams to ensure timely and accurate delivery of the NPA application.
• Support end-to-end project lifecycle, from requirements analysis and design through testing and deployment.
• Assist in defining test scenarios and user acceptance criteria for the NPA application.

Stakeholder Management:

• Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment on project goals and deliverables.
• Provide regular updates to management and stakeholders on project progress, risks, and issues.

Data Analysis & Reporting:

• Analyze historical credit data, delinquency trends, and loan performance metrics to support the development of the NPA monitoring application.
• Work with business and IT teams to design reporting capabilities that offer insights into credit risk, asset quality, and NPA forecasts.

Systems Design & Integration:

• Collaborate with IT and development teams to design system enhancements and integrations with existing banking applications, including loan management systems, credit risk platforms, and financial reporting tools.
• Ensure the solution aligns with the bank’s broader technology architecture and data governance policies.

Testing & Quality Assurance:

• Lead or support testing efforts (UAT, integration testing) for the NPA monitoring application to ensure it meets business requirements and quality standards.
• Validate data accuracy, system functionality, and compliance with regulatory requirements.

Training & Documentation:

• Develop user manuals and training materials to support end users of the NPA monitoring application.
• Conduct training sessions for internal teams, ensuring they understand the features and functionalities of the new application.

• 5+ years of experience as a Business Analyst in the banking or financial services industry, with a focus on the Corporate Credit domain.
• Proven experience supporting technology projects related to credit risk management, NPA monitoring, loan servicing, or similar banking applications.
• In-depth understanding of the Corporate Credit lifecycle, including loan origination, monitoring, classification, provisioning, and recovery processes.

YOUR IMPACT _________
Under the supervision of the Regional Finance Director PCD TR APAC, you will be a key business partner in understanding and analyzing the complex yet fascinating and growing Travel Retail business of the APAC region. As part of the Finance Team, you will have a significant role into defining the PCD TR APAC financial equation through the different forecast exercises and closings, participating in making sure the financial operations run smoothly at the right level of data quality. Also, you will be a key contributor in various optimization and revamping projects of our financial processes. The position is based in Singapore and your main stakeholders will be the accounting teams and operational Teams of the different areas.

YOUR MISSION_________

• Running controlling & financial operations: To be Actively involved in the day-to-day operations of the department and therefore of the whole region. This includes making sure our expenses are booked at the right level of expectation, on a timely manner following the right phasing and proper affectation within our financials.
• Analysis & reporting: Partnering with the different stakeholders to analyze the gaps and inconsistencies that may arise from those bookings vs our expectation and report back to the business / management with necessary recommendations or alerts.
• On the regulatory side, to ensure the actuals are aligned with accounting standards, respecting regional, central and internal control guidelines. To conduct in-depth financial analysis when required, providing insights to the Management. To build-up and sustain a reporting environment that allows the stakeholders to access their key financials data and a seamless manner.
• Continuous improvement: To be proactive into identifying, proposing to Management and coordinating improvement of our financial processes at local or regional level. To be a key coordinator / contributor toward central initiatives that are aiming at improving our financial processes and information workflows.

We are seeking Moody’s Credit and Liquidity Risk Techno-Functional SOLUTIONS ARCHITECT with expertise in both in-depth knowledge of financial risk modeling and optimization in Informatica and Moody's RAY, RCO products to provide expert technical guidance and support to clients for implementation of Moody's Knowledge software.

Job Description

This roles primarily needs;

Collaborate with clients and internal teams to design and architect end-to-end technical solutions using Informatica and Moody's Knowledge, considering data integration, data quality, and data governance aspects.

Execute database/ETL operations of multiple critical ratings applications. Design and Develop data integration workflows and mappings using Informatica PowerCenter or other relevant tools to extract, transform, and load (ETL) data from various sources into target systems.

Implement data quality rules and controls using Informatica Data Quality (IDQ) or similar tools to ensure data accuracy, consistency, and compliance with regulatory requirements

Prepare technical documentation, including solution architecture, design specifications, and user guides. Conduct training sessions or workshops for clients and end-users to educate them on the implemented solutions

Requirements :

• Bachelor's degree in Computer Science, Engineering, with 10+ years of experience performing software design and development with extensive experience in end-to-end setup of Moody’s RAY, RCO products and Implementation of Liquidity Risk metrics and Credit Risk metrics
• Must have Hands-on experience with the installation and upgrade of Moody’s applications (versions V7 and V5), including database setup, Task Server, Web Server, and Spark Server configurations.
• Must be able to set up both technical and functional Moody’s product configurations independently troubleshooting and resolve runtime issues.
• Must Have database skills including SQL, Stored Procedures, PL/SQL scripting, Hive, Teradata, Oracle, UNIX, Autosys, and Big Data technologies such as Apache Spark, MongoDB, Hadoop, Apache Kafka, Rest/SOAP to conduct comprehensive testing of Informatica and Moody's Knowledge solutions to ensure their functionality, reliability, and adherence to client requirements.
• Experience in designing and developing data pipelines using ETL Tools including Informatica PowerCenter and Talend Data Integration.
• Proven Experience working with cloud technologies such as AWS and Snowflake and in core database development using native tools/methods.
• Experience with scheduling tools like Autosys Scheduler, Control-M, Zena and scripting languages such as shell and Scala.
• Experience working on operating systems, including Windows and Unix.
• Familiarity with SDLC processes, including Agile and Waterfall.

Job Summary
We are seeking a meticulous and proactive Corporate Secretarial Assistant cum Document Controller to support our administrative, document management and corporate governance functions. This role involves managing critical documents, coordinating with directors for wet ink and electronic signatures, and ensuring compliance with regulatory requirements. The ideal candidate will report to the Regional Corporate Secretary in Singapore and should ideally possess a can-do-attitude, exceptional organizational skills, attention to detail, and the ability to handle confidential documents with discretion. 
 
Job Description

Document Management and Coordination:

1. Arrange for wet-ink and e-signatures for various corporate documents involving Directors/Shareholders/external Stakeholders.
2. Facilitate apostille and notarization services with the notary public in Singapore and relevant bodies /consulars/ embassies.
3. Ensure all documents are stored securely with proper naming conventions in SharePoint or other document management systems in a timely manner.

 
Compliance and Regulatory Support:

1. Maintain Statutory Registers and ensure compliance with the Companies Act of Singapore and other relevant regulations under the supervision of the Regional Corporate Secretary.
2. Maintain corporate records such as original Share Certificates, Power of Attorneys, Agreements, Statutory Returns, Resolutions and other corporate documents for all legal entities, in compliance with the statutory and regulatory requirements of Singapore.
3. Timely update of the APAC Monitoring List or similar regulatory compliance lists and corporate secretarial trackers.
4. Create and maintain organizational charts and corporate structure diagrams of the various APAC entities.
5. Providing administrative and operational support to the Regional Corporate Secretary and Regional Legal Counsel in Singapore.

 
Documentation Related Work

1. Formatting word documents; preparing execution versions of agreements; converting pdf to word; creating compare documents; merging/consolidating documents; combine multiple files into a single document or create zipped/compressed sets for streamlined distribution.

Opportunities & Exposure

1. FP&A

• Assist controlling team for month-end closing tasks (e.g. review of accruals, monthly reporting for the HQ, Region or for local management)
• Analyse the main variances vs. last year and budget
• Evaluate profitability of the Brands analysing monthly P&L
• Prepare monthly meeting for Brands Management

1. Budget Preparation

• Prepare budget review meeting and budget review

1. Others

• Review of controlling procedures and update, if needed
• Streamline reporting processes and help to organize access to data
• Ad hoc analysis and project follow up

Job Description

• Handle loan administration & operation functions of syndicated loans that the bank is mandated as agents with dual role functions as maker and checker. The day-to-day functions include but not limited to drawdowns, rollovers, payments, maintenance of records etc.
• Liaise with borrowers, participants, agents, and internal stakeholders on loan administration & operation matters.
• Monitor & Disseminate information undertakings and covenants.
• Address queries on loan operation matters from borrower and Lenders.
• Manage & prepare audit confirmation queries.
• Ensuring efficient execution of day-to-day functions in accordance with the legal documents and bank’s policy.
• Oversees & ensure service level and quality standards are maintained.
• Provide subject matter expertise towards projects initiatives and guide the junior members.
• Assist and support corporate clients, addressing inquiries, and ensuring a positive customer experience:
• Perform any other duties assigned from time to time.

Requirements

• Degree in Business Administration, Banking and Finance with at least 8 to 10 years’ experience in syndicated loan agency and /or loan administration in banks with ability to read loan agreements.
• Strong and thorough understanding of loan cycle and the function as the facility agent would be preferred.
• Good knowledge on construction of Swift messages and use of Debt Domain will be an advantage.
• Meticulous, confident, ability to multiple tasks and resilience.
• Possess strong analytical and problem-solving skills, attention to detail. Ability to devise strategies, deliver value added support, identify problems & propose solutions.
• Strong communication and interpersonal skills, both written and verbal.
• Proficient in Microsoft Office Applications – Word, Excel, Power Point

Summary

This position is responsible for the entire credit granting process, bill collection, including the consistent application of a credit policy. Conducts periodic credit reviews of existing customers, and the assessment of the credit worthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses.

Job Responsibilities

Credit applications:

· Process credit applications within 10 working days, ensuring that clients are notified promptly and professionally. The credit worthiness of all applicants is formally checked and approval must be received from the Director of Finance.

· Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.

City Ledger:

· Ensure all invoices / statements are issued on a timely basis.

· Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.

· Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.

· Monitor and pursue collection of overdue accounts.

· Review city ledger daily for correct postings of charges and take corrective action where necessary.

· Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts.

· Respond to and resolve account queries in conjunction with accounts receivable.

· Review provision, write-offs and other adjustments immediately prior to month end.

· Implement effective inquiry response procedure for guests and management.

· Ensure all travel agent commissions are timely processed and paid.

· Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.

· Conduct credit meetings at least once a month, with relevant highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up.

· Attend Credit Managers meetings to keep up to date knowledge of credit risks.

· Appropriately manage all delinquent accounts, liaising with debt collectors where needed.

· Review and recommend accounts to be written off, providing appropriate documentation.

Guest Ledger and liaison with Front Office:

· Liaise between the Finance Department and the Front Office.

· Ensure PX and PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.

· Review the Advance Deposit ledger to ensure all the balances are either current or for future date.

· Inform the Front Office Manager of any deviations from policy by Duty Managers, or Front Office Agents that may come to his/ her attention.

· Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.

Commercial Responsibilities

· To keep closed contact with hotel debtors i.e. Travel Agents, Airlines, Corporate clients and Individuals.

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

About the position:

The goal of the Risk and Underwriting Department is to mitigate financial loss to the company through proactive merchant review and analysis. This position reports to the Regional Director, Risk & Underwriting Operations.

The Credit Risk Underwriter will proactively review incoming merchant applications for Fraud and Credit Risk and analyze said referrals to qualify their creditworthiness.

The Candidate will utilize various tools to review and analyze merchant activity, business structure, and financial exposure. This information will be used to decision individual accounts.

Main Responsibilities:

• Review merchant applications and determine if main activity falls outside of approved parameters.
• Identify, investigate and report potentially suspicious applications.
• Perform all necessary KYC/KYB functions in accordance with scheme and regulatory rules.
• Make decisions regarding the disposition of merchant processing activity to mitigate losses to the company.
• Assist in the mitigation of losses by ensuring activities are an accurate representation of merchant’s business model.
• Provide various reporting to management.
• Ability to work evenings and weekends.
• Conduct detailed credit & risk analysis of applying merchant accounts to determine creditworthiness as well as identifying potential risks.
• Demonstrate strong methodical skills in analyzing data, drawing meaningful conclusions, preparing written summary of results in accordance with department procedures & making holistic business recommendations.
• Maintain communication & collaboration with partners, merchants & co-workers.
• Process applications efficiently & with analytical thinking to reduce & streamline the workload of the underwriting department within a reasonable time frame.
• Answer internal and external inquiries regarding Underwriting issues.

• Bachelors in finance or the equivalent in relevant experience and training.
• 5 years of experience in risk management and/or underwriting.
• Strong analytical skills.
• Experience payments or bank card industry.
• Knowledge of card scheme rules, regulations, and registration requirements
• Good practical knowledge of Excel.
• Good business sense.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment.
• English, Mandarin (written and spoken)

• Private Medical Insurance 

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. 

Key Responsibilities

• See through/support Counterparty Credit Risk system (CCR) change requests/ projects/ bug fix (whichever applicable) from initiation to sign-off:
• Gather, analyse and document user’s requirements
• Prepare, execute and validate SIT test scenario
• Review user’s UAT test requirement, execute and support UAT
• The candidate is expected to work closely and communicate effectively and independently with developers, business users and external vendors.

Qualifications and Skills Required

• Good knowledge & 3+ years experience in Murex system (MX 3.1)- Front office and risk modules (MLC), for all asset classes; Knowledge & experience in trade lifecycle is an added advantage.
• Ability to analyse user’s requirement and translate into functional requirement; Role seniority will be based on candidate’s experience with MLC system.
• Strong analytical and logical approach to problem solving and system solutioning.
• Strong coordination and organization/documentation skills; Self-starter in documentation is an added advantage.
• Ability to propose/review user’s test cases based on user requirements
• Ability to review/analyse UAT issues
• Strong team player with the ability to cross-share ideas
• Degree in related computers or financial engineering
  • Strong academic background in business, finance, mathematics, and accounting
  • Financial products knowledge in FX, FXD, IRD, EQD

DUTIES AND RESPONSIBILITIES:

Reporting directly to the Director of Finance. the incumbent will be responsible for managing of overall credit and receivable collection functions of the hotel in the most efficient manner in order to minimize the non-payment of accounts and potential bad debts. He will be responsible for but not limited to the following duties:

• To be responsible for the efficient and effective operation of the Credit & Account Receivable section.
• To ensure that the hotel credit policy and procedure is adhered to in all departments.
• Responsible for developing and maintaining credit relationship with customers, banks the industry, credit organizations and others for the purpose of obtaining and exchanging credit and financial information.
• To be ready and responsible when assigned to perform any other duties as designated by higher management.

JOB REQUIREMENTS:

• At least 5 Year(s) of working experience in the related field is required for this position
• Preferably Manager specialized in Finance - General/Cost Accounting or equivalent
• Have good communication skills in written and spoken English
• Result and detail-oriented and be proactive
• Possess professional disposition with good communication and interpersonal skills

Job Responsibilities:

• Manages and directs staff of accountants and analysts to conduct all routine procedures and duties associated with the plant controller organization.
• Provides advice and counsel to plant operations management to ensure the optimum performance of the plant. Interprets financial data collection to influence management toward decisions consistent with company objectives.
• Set up and monitor systems of internal control consistent with direction provided by the Division controller and Manager of Tax & Treasury.
• Monitors plant credits and collections. Supervises plant cash management including collections and forecasting balances over time.
• Prepares financial projections and company status reports to divisional and corporate management as required. Coordinates discussions with Division management on financial matters.
• Identifies and implements programs that control the corporation’s financial risk, including implementation of programs established by the Division Controller and Tax & Treasury Manager.
• Develops and implements systems to control the manufacturing operation costs and maintain systems to monitor product lines and customer profitability.
• Other duties as assigned.

Job Requirements:

• Degree in Accountancy or equivalent.
• Proficient in MS office applications.
• Competent financial capabilities
• Hands-on with strong analytical skills
• Minimum 5 years of experience in Electronics Manufacturing industry or in a related field is preferred.

DFS Controllership is building our team of accounting professionals towards our NextGen Finance vision. The candidate will have the opportunity to be part of the Global Controller Business Partner (CBP) team, leveraging new technologies, Process Reengineering, Robotics Process Automation (RPA) and Data Analytics to create value for the individual and the Company. Additionally, DFS is an Accredited Training Organisation (ATO)) and we believe in developing accounting professionals, investing in people, and facilitating dynamic career moves across various accounting functions such as Global Finance Services (P2P, O2C, Fixed Assets), Consolidation, Management Reporting, and Global Tax.

As a member of the CBP team, the candidate will work closely with our global stakeholders to address accounting queries, ensure timely and accurate reporting and contribute to business improvement initiatives.

PRIMARY RESPONSIBILITIES

• Ensure timeliness, accuracy, and completeness of month-end close, hard-close, fast close and year-end close processes of designated business divisions.
• Prepare/review and analyze monthly management and financial reports
• Prepare/review internal and external schedules/reports as required.
• Review and provide direction to staff with regards to account reconciliation and sub-ledgers to general ledger and other balance sheet reconciliations such as banks/inventory, etc. for completeness and accuracy and follow up on action items.
• Identify areas with exposure to risk/potential risk in the designated business divisions. Suggest solutions to mitigate the risks.
• Ensure that working papers, schedules, correspondences, and other documentation meet quality assurance tests and are in line with DFS best practices.
• Provide support and respond to queries from divisions on a timely basis. Where necessary, co-ordinate and work with other departments/functions to accomplish objectives.
• Ensure accounting treatment of standard or special processes comply with DFS accounting policies and internal control procedures.
• Liaise with internal and external auditors as well as other outside parties as required.
• Work closing with Consolidation and Group Reporting, Corporate and Divisions FP&A for changes to management reports arising from accounting changes, new businesses, etc.
• Keep abreast of on-going accounting and reporting changes in IFRS and local reporting standards.
• Participate in ad hoc projects as assigned.

QUALIFICATIONS/REQUIREMENTS

• 3-5 years of experience, preferably with some commercial experience
• Bachelor’s degree in accounting or finance
• General Ledger and consolidation experience preferred.
• Excellent oral and written communication skills
• Proficiency in software packages and flexibility to learn new tools like SAP ERP, SAP Business, Planning & Consolidation, Excel, Word, Blackline, Concur and Coupa
• Good interpersonal skills with ability to work well independently and across all levels of the organization
• Self-motivated, team oriented, resourceful and able to multi priorities.

Job Description:

Responsibilities

Warehouse Dept

· Housekeep & optimization of storage space

After-Sales Service Dept

· Ensuring completion of job within required period

· Ensuring quality of product supplied

· Ensure job cards & record are properly documented

· Coordinate and advise service consultants on job status

General

· Maintain warehouse & workshop safety practices in accordance to guideline

· Fire Safety

Requirements

· Minimum Diploma with 3 years of experience in handling warehouse & workshop operations

· Effective communicator and a strong team player

Qualified candidates are invited to apply online via the APPLY NOW button below.

Please include the following information in your resume:

· Work experiences with reason(s) for leaving;

· Current or last drawn monthly salary;

· Expected monthly salary;

· Date of availability / Notice period.

We thank you for your application. All applications will be treated with the strictest confidence. We regret to inform that only shortlisted candidates will be notified.

Note: This role is not open for agency referrals unless otherwise mentioned.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front line units. We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control and report material aggregate risks.

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Counterparty Credit Risk based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

Job Background:
Counterparty Credit Risk is one of the largest and most dynamic portfolios within Citigroup. It spans all the capital markets products across all counterparties including Financial Institutions, Corporates, Public Sector, Central Counterparties, Commercial Bank and Private Bank clients and is part of 2nd Line of Defense independent risk function Financial Institutions Group and Counterparty Credit Risk team under Banking and International Risk.

Reporting to: Director, Asia Pacific (APAC) Head of Counterparty Credit Risk (CCR)

Job Purpose:

Under the guidance of APAC Head of Counterparty Credit Risk, design and implement the strategy and governance framework for Counterparty Credit Risk across Citi APAC. CCR function includes portfolio management of CCR exposures across all Credit portfolios, oversight on CCR frameworks, pre-trade advisory on complex derivatives and addressing any remediation plans with the goal of bringing consistent thought process and actions to the CCR management in the region.

In this role, you’re expected to:

• Help implement and operate the 2nd Line Counterparty Credit Risk and controls framework for Citi APAC. Direct the execution strategy for Pre-Settlement Exposure (PSE), Net Stress Exposure (NSE) and various CCR measurements standards across Citi APAC businesses in partnership with Credit Officers, Risk Analytics and Technology and key stakeholders in 1st Line of Defense including Banking, Markets and Institutional Credit Management
• Design and enhance new and existing frameworks, related standards, and procedures for CCR risk management. Partner with a wide range of stakeholders including Global CCR, Risk, Analytics and Technology and Business
• Ensure CCR frameworks, practices and policies applied to all market products, including all Over-The-Counter (OTC) Derivatives across Equity, Foreign Exchange (FX), Fixed Income, Commodities, Credit derivatives; Prime Brokerage, Futures and OTC Clearing, Securities Financing Transactions and Cash trading across all Credit portfolios
• Actively monitor CCR portfolio across business, risk stripes and legal vehicles on the quantum, trend, composition, and work in conjunction with Credit officers and Business partners to ensure CCR exposures remain within risk appetite.
• Focus on early warning and proactive problem recognition based on markets indicators and portfolio concentrations and timely escalate issues to senior management for any action or resolution
• Help 2nd line of defense Credit officers in pre-trade review, challenge, and what-if analysis for new complex derivatives activity with application of CCR frameworks for effective and efficient risk on-boarding
• Support Head of APAC CCR for CCR risk management council and sub-councils on various CCR frameworks related to PSE, Stress Testing etc. Prepare and present communications to senior management and forums on new initiatives
• Support APAC CCR head in regulatory interactions on the CCR portfolio. Manage increasing demands of regulatory oversight on CCR including ensuring timely and accurate inputs to regulators
• Oversee tracking and timely completion of any action plans related to any regulatory, internal audit or self-identified CCR issues in APAC and the remediation associated with CCR issues
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

Knowledge/Experience:

• Candidates should have a minimum of 10+ years of experience in a large Financial Institution in Counterparty Credit Risk
• Strong understanding of Counterparty Credit Risk including Exposure and Initial Margin models, Stress testing, Wrong-Way Risk, Clearing and Settlement Risk
• Strong knowledge of Markets businesses and products across OTC, Prime Brokerage, Clearing and Security Financing /Repo and across range of assets classes and lines of business
• Strong technical expertise of complex derivative structures and understanding of associated first order/second order risks
• Knowledge of Credit documentation and various Credit master agreements, legal terms related to netting/collateral/margin mechanics
• Broad understanding of current market and regulatory environment as applicable to Counterparty Credit Risk

Skills/Competencies:

• Excellent organizational and communication skills (written and verbal)
• Superior analytical and quantitative skills and be able to quickly distil transactions/business propositions to key risks
• Strong project and process management skills and the ability to work collaboratively with a wide group of cross-functional stakeholders across levels
• Demonstrated ability to lead meetings/calls, to listen to other points of view, provide appropriate challenge, influence partners and to take decisions with a clear rationale
• Regularly communicates and ensures key messages are cascaded throughout the broader teams
• Demonstrates integrity and sound independent risk judgment and operates to the highest ethical standard, acts as a role model to others
• Ability to work comfortably in a matrix environment
• Self-starter, motivated, aspirational

Qualifications:

• Educated to quantitative/finance master's degree standard or equivalent
• Exceptional candidates who do not meet these criteria may be considered for the role, provided they have the necessary experience and skills.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

MAIN RESPONSABILITIES

• Business analysis
  • Assist controlling team for month-end closing tasks = review of accruals, monthly reporting for the HQ, Region or for local management
  • Analyze the main variances vs. last year and budget
  • Evaluate profitability of the Brands analyzing monthly P&L
  • Prepare monthly meeting for Brands Management

• Budget Preparation
  • Support with preparation of budget template and consolidation for SEA-OC
  • Assist with budget submission to HQ

• Internal Control
  • Review Internal Control Cockpit and highlight potential control issues
  • Support with follow-up action on retail audit, working closely with Retail teams

• Other
  • Support with development of Power BI for Net Sales and P&L monitoring
  • Review of controlling procedures and update if needed
  • Streamline reporting processes and help to organize access to data
  • Ad hoc analysis and project follow up

The candidate will be familiarised with the credit risk profile of the businesses within Asia.  Escalating significant credit risk issues, facilitating the execution and improvement of risk management processes and providing solutions to traders to achieve the business objectives.

Key Responsibilities:

• Support onboarding and assess the credit worthiness of trading counterparties, producers and end-users
• Prepare and monitor credit exposures, limits and overdues of the Asian portfolio on a timely basis
• Prepare credit structures including prepayments/ inventory financings etc
• Prepare credit reviews and requests to Credit committee
• Provide inputs to improve credit risk frameworks, processes and methodologies for new products and markets
• Advise and work with various stakeholders to implement appropriate credit mitigation tools including insurance, trade finance, netting and guarantee agreements
• Keeping abreast of market news and developments impacting portfolio
• Participate in counterparty meetings with traders and marketers

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

As a Credit Manager, you will be part of a team which is working to support our rapid growth at Funding Societies. Our credit team is responsible for making lending decisions. In addition to having a knack for problem-solving, it is absolutely crucial that you are willing to learn, understand and adapt to the fast paced environment.

What you will do:

Credit Assessment and Risk Analysis:

• Analyze risks, exposures, and perform due diligence for loan applicants using a proprietary platform, ensuring comprehensive risk assessment of SME clients.
• Evaluate the financial health of applicants through financial statements, market data, and industry trends, while considering macroeconomic factors that may impact the creditworthiness of the business.
• Balance credit risk and business risk by using analytical judgment to make educated and well-informed decisions on loan approvals.
• Conduct ongoing macro-economic, industry, and market analysis to understand potential impacts on the loan portfolio and provide recommendations for strengthening credit strategies.

Loan Evaluation and Decision Making:

• Evaluate, recommend, approve or reject applications based on creditworthiness, following established credit policies and standard operating procedures.
• Recommend loan/facility amounts, repayment terms based on credit risk profiles while adhering to the Company’s risk management guidelines.
• Provide risk mitigation strategies for identified risks, such as enhanced collateral or structuring of loan terms, to protect the Company from potential defaults.

Credit Risk Management and Portfolio Oversight:

• Perform data management and maintenance to ensure the accuracy, integrity, and performance of the SME credit portfolio, supporting a comprehensive risk framework.
• Develop and implement credit rating models and management processes for SME customers to ensure a robust credit rating system that reflects the borrower’s risk profile.
• Monitor and manage the SME loan portfolio on an ongoing basis, providing a forward-looking view of portfolio performance and adjusting credit strategies based on emerging trends.

Reporting and Strategic Recommendations:

• Prepare regular reports on loan portfolio performance, highlighting risk areas and making recommendations to senior management for improving credit policies.
• Take on special projects to support the company’s strategic goals, including initiatives related to credit portfolio improvement, new market penetration, and risk management.

Team Collaboration and Leadership:

• Collaborate with cross-functional teams, including financial product, operations, legal, and risk management, to streamline loan processing and support the company’s overall objectives.
• Lead and mentor junior credit analysts, ensuring consistent application of credit risk methodologies and supporting team development.

Compliance and Best Practices:

• Ensure all credit decisions are compliant with regulatory standards and internal credit policies.
• Continually refine credit scoring systems and recommend improvements to credit management processes based on industry best practices.

Scope:

• Works primarily with small and medium-sized enterprises (SMEs), providing financial analysis, risk assessment, and lending recommendations.
• Oversees loan portfolios that can range in size and complexity, requiring expertise in risk management and financial analysis.
• Plays a vital role in maintaining a balance between credit risk and business growth, ensuring both the financial health of the Company and the success of SME clients.

What we are looking for:

• Bachelor’s degree in Finance, Accountancy, Economics, or a related field.
• Professional certification (CFA, CPA, FRM) is a plus.
• Over 3 years of experience in working capital and trade underwriting, preferably focused on local SMEs in a financial institution or Fintech firm.
• 3+ years in credit risk assessment, lending, or financial analysis, with proven success in managing loan portfolios.
• Experience in creating credit rating models, policies, and procedures, with leadership potential to build processes from the ground up.
• Strong knowledge of financial statement analysis (income statements, balance sheets) and assessing creditworthiness.
• Expertise in credit risk management, loan structuring, and risk mitigation.
• Ability to analyze macroeconomic and industry data and apply it to portfolio management.
• Experience in developing credit scoring models and implementing credit policies.
• Excellent analytical and problem-solving skills for assessing and managing credit risk.
• Ability to balance credit and business risks while making sound lending decisions.
• Skilled in data-driven decision making and scenario analysis to improve credit policies.
• Independent thinker with strong writing skills and the ability to meet deadlines.
• Strong verbal and written communication for reports, presentations, and client relations.
• Effective team player who works well with internal teams and external stakeholders.
• Leadership potential to build products, credit policies, and processes from scratch.
• Capable of handling special projects aligned with the company’s strategic goals, including credit portfolio improvement and managing high-risk accounts.
• Deep understanding of credit risk, lending regulations, and banking practices.
• Familiarity with credit compliance standards and ensuring adherence to internal and external guidelines.
• Personal Attributes:
• Goal-oriented with strong work ethics, a passion for learning, and integrity in decision-making.
• Adaptable and strategic thinker who stays updated on economic trends to manage evolving risks in the SME sector.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Key Responsibilities:

Evaluation

• Provide credit risk evaluation of credit applications submitted by the various business units and identify /address /mitigate all pertinent credit risk issues.
• Approve credit applications within ‘Delegated Lending Authority’ assigned or recommend to next higher approving level for approval in accordance with the DLA architecture set out.
• For credit applications submitted by CORP, IB, CB & FIG, to review the ‘credit risk grade’ generated and affirm or reject /override the credit grade with justification.
• For credit applications submitted by PFS, to ensure that the respective product parameters, credit guidelines and regulatory requirements are met or well mitigated.
• Evaluate and approve, reject or recommend operational and administrative requests of CORP, IB, CB, FIG & PFS customers such as variation of terms & conditions.
• Keep abreast of industry developments, market sentiments and the general business trend and their impact on our banking business.

Compliance

• Ensure that credit applications submitted are in line with the Bank’s credit guidelines & policy, rules and regulations as laid down in the Bank’s circulars and operations manuals, regulatory requirements (MAS Notices and Circulars, Banking Act).
• Address issues raised by auditors and MAS relating to credit matters.

Others

• Undertake ad-hoc projects and other duties assigned by Head of Credit Evaluation or Senior Credit Manager from time to time.
• Conduct joint customer visits with business units to better understand risks pertaining to their credit applications and provide them guidance on structuring of credit facilities.
• Assist in the day-to-day operations and administrative functions of the department.

Key Responsibilities:

Customer/Market – Business Transformation

• Perform loan disbursements, repayments, rollovers, redemption and fee collection with accuracy and within the stipulated turnaround time.
• Respond to Business Units’ requests and enquiries within a stipulated time line.
• Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues and improve cooperation between the teams.
• Actively participate as a member of a team to move the team towards completion of goals i.e. develop a service-oriented culture within the team.

Process Digitalization or Automation /STP

• Participate in process digitalization, automation initiatives, bank-wide projects and system testing. 

Productivity Improvement

• Ensure all SLA/TAT are being met.
• Ensure work is completed with speed and accuracy.
• Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes.

Process Efficiency / Process Improvements

• Participate in process improvement discussions to improve the turnaround time for BAU processes. 
• Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with the with all internal & external policies/guidelines and requirements of the regulators

Operational Risk & Compliance

• Work together with Team Lead to ensure that audit rating is “Satisfactory” or better.
• Work together with Team Lead to ensure no/minimal operational lapses/financial losses.

Individual Contribution/Competency

• Participate in BCP Co-ordinator/Risk Co-ordinator or Data Steward roles.

Learning/Competitive Positioning

• Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement.
• Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture.
• Develop a mind-set of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Wealth Collections, Contact Center, Credit and Core Operations Control Testing Team Leader - Hybrid (Internal Job Title: Business Risk and Control Group Manager C14) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Wealth Collections, Contact Center, Credit and Core Operations Control Testing Team is responsible for the testing of controls that are designed and owned by Citi’s Wealth Collections, Contact Center, Credit and Core Operations departments.

The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. The Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

This position reports to the Wealth Products and Operations Control Testing Head within the Citi COO organization’s Central Controls Capabilities; and is a strategic- and execution-oriented leadership role accountable for end-to-end control testing for this position’s specified business/segment – i.e., operational controls performance assurance/testing – which includes design, results reporting, and insight sharing related to the above scope of controls testing.

The Wealth Collections, Contact Center, Credit and Core Operations Control Testing Team Leader leads and directs a team of approximately 6-8+ controls testing professionals responsible for supporting the above responsibilities, with breadth and depth on control testing planning and execution. The position closely follows latest trends in controls testing and adapts them for application within own job and covered businesses and functions, and often will be in touch with senior managers at Director or Managing Director levels.

Excellent management and communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy. Responsible for supporting their manager in handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you’re expected to:

• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process.
• Performs decision-making of control testing design activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions.
• Maintains resource forecast for own team.
• Approves testing procedures in Confluence and is responsible for delivering relevant procedures to Internal Audit reviews and issue remediation.
• Maintains resource forecast for successful controls testing transition and Central Execution training.
• Has the ultimate decision on controls testing outlier escalations.
• Handles control testing interactions with senior managers at Director or Managing Director levels.
• Represents control testing in Operational Risk Forums (ORF) and senior meetings as needed and works with each respective team to finalize materials.
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
• Supports team members on topics ranging from testing design and execution to performance management and control testing platforms basics.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Supports other relevant work efforts of department where needed and as directed by their manager.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10+ years relevant experience, 5+ years in Risk & Controls roles, 5+ years of direct management experience preferred.
• Subject matter expert on controls design, execution and/or control testing.
• Expert-level understanding of MCA (Managers Control Assessment) frameworks and processes.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).
• Bachelor’s/University degree, Master’s degree preferred.
• Travel Requirement: Less than 10%.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

As a member of our Credit Bureau Operation Team, the candidate will be tasked to fulfil services and processes related to the credit bureau day-to-day operations. One of the main key responsibilities is data management activities directly related to bureau compliance and data contributing members, as well as overseeing daily data loading activities.

The candidate is required to maintain liaison with local clients and stakeholders on their updated business needs. This includes effective communication and coordination with internal and external parties.

In addition, the candidate will need to provide general administrative support and assists in project management for delivery of credit bureau services to clients from proposal/tender, requirements gathering, development, testing/certification, and deployment.

We are looking for a self-driven, accountable, positive team-player with a can-do-attitude and relevant experience in Operations to succeed in this role. The ideal candidate could work in a dynamic and fast paced environment with the capability of overcoming complexities.

What you'll be doing

• Achieve operation efficiency target (e.g. data loading % etc.)
• Ensure timely and accurate loading of data submitted by members.
• Conduct sanity check after loading of data.
• Conduct regular checks on credit bureau members' access and credit check enquiries.
• Retain and safekeep all documentations for compliance / audit purpose.
• Preparation of documents for compliance reporting, regular credit bureau meeting and minutes taking.
• Prepare regular reports for Finance or internal stakeholders.
• Administration and operational role in managing credit bureau members profile, access, and billing.
• Serve over-the-counter report purchase request from members of public.
• Manage clients (credit bureau members and public), internal users and IT on data-related matters and address the matters or issues arising from them.
• Conduct User Acceptance Test and Post Assurance Test for system changes.
• Assume any report or task assigned that is relevant to business operations.
• Office-based to process high confidentiality data.