Responsibilities

· Managing all aspects of the project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables

· Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

• Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Conduct External and Internal Design Reviews and Project Management Review with Customer and project stakeholders

• Provide regular project reports/updates to customers, internal departments and management
• Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled
• Developing and maintaining a detailed project plan
• Work with pre sales and solution team in cost and efforts estimation during project tendering phase

Requirements

• Degree in Electrical & Electronics Engineering / Computer Science or equivalent
• Experience in InfoComm Technology
• Experience in Maritime Communication Systems is preferred
• Sound knowledge of project planning, accounting and reporting tools
• Able to work in shipyard and shipboard environment
• Ability to innovate and adapt to fast and dynamic environment
• Excellent interpersonal, communication and written skills
• Ability to work independently and in team setting
• PMP certification would be an advantage
• Wiling to travel
• Working location is in Jurong East
• Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Manage a team of high calibre Software Engineers

· Recruit, hire, mentor, and coach Software Engineers

· Manage and execute against project plans and deliver commitments within a professional, high paced engineering environment

· Interface with internal/external customers to understand requirements, set priorities, and communicate direction and progress

· Define project scope, timelines, and resource allocation

· Drive improvements in software engineering practices

· Submit proposals and progress reports

· Design/Architect new software products

· Create product roadmaps for existing & new software products

· Keep abreast of current industry trends

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 8-10 years of technical experience in software development

· Experience designing software architectures for scalability, reliability, and performance

· Solid critical-thinking and decision-making skills

· Proficient in finding creative solutions to complex problems

· Ability to collaborate with and lead colleagues

· Excellent verbal and written communication skills

· A passion for people management and mentorship

· Strong leadership, communication, and organizational skills

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description:

• Overall management and co-ordination of the project

• Serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative

• Deemed as the Contractor’s agent in all dealings with the Customer

• Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations and maintenance services of the System

• Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the Customer

• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.

• Arrange for, co-ordinate and document project progress meetings and system change management meetings

• Prepare and submit progress reports

• Prepare and submit detailed implementation plans and schedules

• Manage changes within project constraints, e.g. scope, resource and schedule

• Plan and allocate resources proactively to ensure timely delivery of the System in accordance with the project schedule

• Take stock and track documentation, hardware and software supplied for the delivery of systems and services

• Manage project risks

Job Requirement:

• Degree in Engineering, Computer Science, or Information Technology

• Successfully managed and implemented at least 2 projects for past 5 years

• Good command of English (Conversational, Written and Reading)

• Proficient in Microsoft Office

• Knowledge of financial accounting (GL, Billing, AR etc).

• Understand Cyber Security and best practices.

• Able to manage local and overseas projects

• Project Management certification (PMP) will be added advantage

• Contract / Commercial Law courses will be added advantage

• Experience in implementing fare collection system, mobility payment solutions or similar systems will be highly encouraged to apply.

• Possess strong leadership ability, good communication skills, EQ and excellent problem-solving skills in inter- organizational environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.

Responsibilities:

• Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
• Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
• Conduct necessary analyses to address client needs
• Communicate resolutions to clients
• Develop and maintain client portfolio through regular calls and face to face interaction, as needed
• Inform clients about problems (system failures, market issues) and provide regular resolution updates
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Experience in customer service preferred
• Computer proficiency
• Consistently demonstrate clear and concise written and verbal communication
• Proven investigative and analytical skills
• Demonstrated ability to present concepts and influence change
• Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
• Proven ability to work under limited supervision within a team environment

Education:

• Bachelor's degree/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

• 6 months contract (Comes with completion bonus)
• 8 years of marketing experience in enterprise software environment. Highly preferred if you have Cyber Security and/or SaaS experience.
• Must have experience with regional coverage.

Job Description

• Educate and work with stakeholders across the business and with our partners to implement the global partner program strategy, marketing initiatives and programs
• Align the channel marketing plan with the regional channel management team for the go to market channel strategy 
• Manage APJ channel content, materials, communications, social media, newsletters, and portal contributions to inform and engage partners regionally
• Ensure effective and frequent communication of key initiatives to the regional channel team
• Accountable for achieving quarterly and annual marketing KPI targets as agreed to with Corporate, marketing, and sales leadership
• Deliver the company's content to partners across different platform including but not limited to partner newsletter, organizing partner webinar etc

• 8 years marketing experience in enterprise software environment. Highly preferred if you have Cyber Security and/or SaaS experience
• Experience planning, executing and measuring marketing programs according to best practices to deliver on defined business results
• Strong collaboration and negotiation skills.  Proven ability to propose and close on mutually agreeable solutions based on goals and constraints while maintaining strong relationships
• Strong planning and project management skills
• Skilled in Word, Excel and PowerPoint as planning, analysis and communication tools
• Familiarity with sell-with partner business model and systems integrator businesses

• Services or technology partner experience
• Experience with marketing automation systems and campaign data reporting systems
• Experience in hosting online webinar across platforms like On24, Zoom, Webinar etc

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Completion Bonus
• Medical
• Insurance
• Leave

Job Purpose:

This role holds responsibilities for the Membership Services, Front Office and Club’s Constitution and Bye-Laws. He / She work closely with the General Manager to implements membership-related and value-added services to meet members’ need and expectations.

Job Responsibilities:

Membership Sales, Membership Rules & Regulations, Project/Event Responsibilities

1. Works closely with the Marketing Team to raise Membership Sales, Member Relations and Member Retention.

2. Develops a keen understanding of Membership policies, rules and regulations, available facilities and services, on-going programmes, events and activities to carry out the front-end function in increasing the Club’s membership value.

3. Works closely with the General Manager/Secretary and Chairman of the Rules & Membership Sub-Committee in rolling out marketing strategies and implementation of new Membership sales initiatives and programmes.

4. Develops strong working relationships with membership brokers.

5. Supports the General Management team for the Club’s Annual General Meeting and Extraordinary General Meeting.

6. Responsible for the overall budget and expenditure for the Membership department.

7. Responsible for meeting the targets set out for membership transfers for each fiscal year.

8. Motivates staff to work closely as a team to provide members a seamless experience from the Front Office team as a frontline and Membership Services as a back-end.

9. Reviews and implements administrative processes for the Membership department and ensures consistency of procedures according to Standard Operation Procedures (SOPs).

10.Ensures a consistently high level of customer service at the Front Office and also from the Membership Services team.

11.Works closely with the Marketing Team to meet the yearly targets of Membership Transfers.

Member Value Enhancement/Membership Privileges

12. Evaluates new membership privileges for recommendation to the General Manager.

13. Conducts a regular review of the viability of the Club’s existing privileges.

14. Develops key relationships with Club partners and sponsors.

15. Sources new opportunities with partners and sponsors.

16. Negotiates Club-wide sponsorship deals for events and other targeted activities/areas of the Club to create brand awareness for sponsors.

Legal & Disciplinary Related Responsibilities

17.Ensures the consistent application of membership policies in accordance to the Club’s Constitution and Bye-Laws.

18. Handles all legal and administrative matters pertaining to Club membership as well as disciplinary proceedings.

Reciprocal Clubs

19. Oversees and liaises with reciprocal Clubs to enhance member experience.

20. Evaluates new reciprocal Club requests for recommendation to the General Manager and Management Committee.

21. Conducts a regular review of the viability of the Club’s existing reciprocal club partners.

Manage Teams and/or Departments

22. Communicate common goals, direction and accountability among staff

23. Develop staff by coaching, mentoring and engaging career discussions

24. Exhibit effective performance management practices within department in accordance with

organizational policies and procedures

25.Monitor budgets, forecasting, work allocations and staffing of the various departments

Others

26. Any other duties/projects as assigned by Supervisor and/or Management.

27.Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

28.Not engage in any unsafe or negligent act that may endanger yourself or others working around you.

29.Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment. Any other tasks as assigned by the Head of Department.

Requirements: -

•

Minimum Diploma qualifications

•

2-3 years of relevant experience in the same capacity of work preferred

•

Able to work independently and in a team environment

•

Self-motivated and have strong initiative

•

Thrives in a high stress environment, ability to work in a fast-paced environment and multitask

•

Good interpersonal skills and able to interact with all levels, internally and externally, in a professional and responsive manner

•

Meticulous and strong attention to details

•

Good communication and people skills, customer service orientation

•

Proficiency in Microsoft Excel, MS Word and MS Power-point

Job Descriptions:

• Manage and work with project team to assigned project(s).
• Perform engineering duties such as engineering calculations, planning, tender, estimates, costing, taking off measurement. Preparation/Evaluations as part of the engineering project team.
• Prepare tender document and tender drawings for tender.
• Base on drawing Estimating material, labour, or construction costs for budget preparation.
• Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.
• Liaise and coordinate with architect, other consultants, owners and contractors in development and implementation of the project until completion.
• Liaison with clients, project managers, consultants, contractors, and other stakeholders who are handling the project matters.
• Attending site progress meeting and site technical issues.
• Work with other engineers and designers to complete assigned work within deadlines.
• Conduct testing and commissioning of Mechanical and Electrical System.
• Ensure compliance with ISO Quality Procedure and Occupational Health and Safety.
• Comply with all rules and regulations related to safety & COP.
• Any other scope of work assigned by the Senior Project Manager / Project Director.

Requirement:

• Diploma in Electrical Engineering or related field
• Develop, design through establishing, design briefs, design reports, calculations, schematics, schedules, specifications
• Experience in Tendering and Estimation is a MUST
• Having experience working with Electrical, Fire Protection & Solar Projects would be an added advantage
• Registered LEW would be an added advantage
• Understanding of electrical engineering codes and safety standards
• Candidates from the same industry will be highly preferred

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

• Conduct inspections of all front of the house and back of the house areas during the shift ensure that all areas are always in an orderly manner, clean and free of debris, adhering to the Occupational Safety and Health requirements.
• Plan and conduct periodic training for all Front Office employees to ensure that all brand standards are met.
• Meet and guide the VIPs to their rooms and ensure all relevant departments are informed of their arrival.
• Ensure all service standards are adhered and constructive feedback are provided to enhance performance.
• Ensure all guests are attended to with promptness, courtesy and efficiency including but not limited to ensuring all guests are offered room orientation or guiding guests to their destination within the hotel and that guests’ complaints are handled with tact and diplomacy.
• Review arrival list for all arrivals, taking note of VIPs and those with special requests.
• Ensure that all guests are greeted at the driveway and walked to the respective areas within the hotel and all departing guests are thanked for their business and encouraged for return visit.
• Ensure complete guest database are obtained.
• Prepare relevant reports for distribution to all departments.
• Ensure effective handover and takeover of shift, ensuring proper follow-up and resolution of all outstanding issues.
• Ensure keys in their custody are issued only to authorized personnel.
• Authorize rate and room changes, paid outs, cash advances, acceptance of cheque according to procedures and credit policies.
• Review, monitor, resolve all guest requests, feedbacks and all issues pertaining to service standards and communicate information to all relevant departments.
• Initiate correspondence regarding enquiries, reservations, and complaints.
• Monitor room inventory closely ensuring maximum utilization of rooms to generate higher revenue.
• Knowledgeable on emergency procedures as part of a first response team.
• Perform any other job tasks as assigned.

Job Requirements

• At least 2 years of working experience in a similar capacity.
• Outgoing, meticulous and service-oriented.
• Knowledge of Opera system is an added advantage.

A , or Restaurant General Manager, is responsible for overseeing the daily operations of a restaurant. Their duties include hiring and training restaurant staff following company policies, speaking with diners to address concerns or solve problems and creating work schedules for restaurant staff.

duties and responsibilities

Maximizing the value of an appealing atmosphere in the restaurant requires a good bit of business savvy. Culinary school graduates may bring out the advantage of a well-planned and well-plated dinner. Restaurant managers will take responsibility for the following duties on a regular basis:

• Ensuring incoming staff complies with company policy

• Training staff to follow restaurant procedures

• Maintaining safety and food quality standards

• Keeping customers happy and handling complaints

• Organizing schedules

• Keeping track of employees’ hours

• Recording payroll data

• Ordering food, linens, gloves and other supplies while staying within budget limitations

• Supervising daily shift operations

• Ensuring all end of day cash outs are correctly completed

• Coordinating daily front- and back-of-house restaurant operations

• Controlling operational costs and identifying ways to cut waste

• Appraising staff performance

• Interviewing/recruiting new employees

• Interacting with guests to get feedback on product quality and service levels

JOB SUMMARY

Plans, implements, coordinates and manages all engineering operations, maintenance, communications, energy management, and manpower development programs for a facility, campus or portfolio of buildings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Manages technical staff, including hiring, training, personnel development.

Manages operations and maintenance for assigned facilities and assists in development of operating and capital budgets.

Assists in operations and maintenance issues, troubleshooting and problem solving as required including all documentation required to fulfill the task.

Recommends/implements improvements for preventive maintenance programs on an on-going basis and develop/maintain effective building-specific maintenance and safety procedure manuals. Ensure that the maintenance and operations related to engineering is in line with the client requirements.

Coordinates maintenance efforts with outside contractors, tenant personnel and technicians. Oversee all building systems including fire/life safety, plumbing, HVAC and electrical issues and must remain current with latest HVAC technology trends.

Maintains on-going communication with tenants, clients, owners, facility management team and vendors.

May assist in solicitation and acquisition of new management contracts and coordinate development of and/or maintain as-built drawings.

Responds to incidents and emergency situations, remotely for all countries and physically in Singapore if needed, (fire, evacuation, equipment failure etc.) and responds to customer concerns. Provide regular updates to all stage holders based on the approved channel by the client.

Implements and administers inventory control programs/purchase parts and supplies.

Develops specifications and assists in solicitation and administration of maintenance/repair service contracts.

Ensures compliance with applicable codes, requisitions, government agencies and company directives as relates to building operations.

Management of the building power down for all locations including coordinating with the local FMs and the local vendors.

Other duties as assigned by the client, the manager or the account management team.

SUPERVISORY RESPONSIBILITIES

Provides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff which aligns to the account and company goals. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representation of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Bachelor's degree (BA/BS) from four-year college or university and a minimum of eight years experience and/or training. Or equivalent combination of education and experience. Knowledge and understanding of all applicable practices and techniques, laws, project controls and environmental regulations to include safety regulations. Degree in Electrical Engineering or Mechanical Engineering is preferred, Singapore LEW license holder is a plus.

CERTIFICATES and/or LICENSES

Universal CFC certification. Certification / license in two or more of the following is desired, and certain certifications may be required by local / state jurisdiction: electrical, mechanical, HVAC and refrigeration systems, boiler, plumbing. Facilities Management certification is desired.

COMMUNICATION SKILLS

Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

FINANCIAL KNOWLEDGE

Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.

REASONING ABILITY

Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.

OTHER SKILLS and/or ABILITIES

Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system, SharePoint, and CMMS.

Working knowledge and understanding of architectural, electrical and mechanical systems. Understanding of leases, contracts and related documents.

OTHER SCOPE OF RESPONSIBILITY

Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting and achieving target deadlines for the team and activities. Errors in judgment may cause long-term impact to self, co-workers, supervisor, department and/or line of business, hence it is very important to have the ability to have an analytical and strategic thinking mindset and composure under pressure to make the right judgment under pressure.

SAFETY

Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:

1. Complete all required and assigned HSE training at a satisfactory level,

2. Follow all activity policies and procedures, including all HSE-related requirements at all times,

3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.

4. Report any conditions which you foresee could result in an accident or injury and / or stop work if required.

As a Manager:

1. While adhering to all HSE requirements established for CBRE employees, supervisors and managers are additionally required to:

a. Provide sufficient distraction-free time for employees to complete all required HSE training & support the HSE training program implicitly,

b. Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders,

c. Support “stop work” authority when it is exercised in good faith,

d. Communicate any / all potential workplace hazards and workplace procedures.

DUTIES & RESPONSIBILITIES:

Position Overview:

The Library Manager plays a crucial role in ensuring the effective management and operation of two libraries within the school – one for the secondary school section and another for the junior college section. The Library Manager is responsible for developing, maintaining, and promoting library resources, services, and programs that support the educational and recreational needs of students, teachers, and staff. This role involves both administrative and educational components to foster an environment conducive to learning and research.

Key Responsibilities:

1. Library Operations Management:

● Oversee the day-to-day operations of both the secondary school and junior college libraries.

● Fine-tune and enforce library policies, procedures, and guidelines to ensure consistent and efficient library usage.

● Oversee the main functions of the library – Finance, Acquisition, Cataloguing, Reporting, Weeding and Circulation.

● Manage library staff, including hiring, training, scheduling, performance evaluations and welfare of staff.

● Monitor library budgets, expenditures, and resource allocations.

2. Collection Development:

● Collaborate with teachers, curriculum coordinators, and school administrators to curate library collections that align with the academic needs of both sections.

● Evaluate and select appropriate print and digital resources, including books, journals, databases, and multimedia materials.

● Regularly assess the relevance and currency of the collections and make informed decisions about acquisitions and deselection.

3. User Services:

● Provide exceptional customer service to library users, assisting with research, information retrieval, technical inquiries and book recommendations.

● Foster a welcoming and inclusive environment in the libraries to encourage learning and collaboration.

● Support CCA teacher-in-charge in training and supervising student librarians.

4. Library Technology and Systems:

● Oversee the implementation and maintenance of library management systems, databases, and digital platforms.

● Ensure user-friendly access to electronic resources and digital collections, troubleshoot technical issues, and facilitate training for library patrons.

5. Promotion and Outreach:

● Develop and implement strategies to promote library resources and services to students, teachers, and parents.

● Organize and participate in events, book displays, and reading initiatives to encourage reading culture and engagement within the school community.

6. Collaboration and Partnerships:

● Collaborate with subject teachers and faculty to integrate library resources into the curriculum.

● Support Library Head in all matters pertaining to the library as a resource center.

7. Professional Development:

● Stay updated with current trends and developments in library science and education through continuous learning and participation in relevant workshops, seminars, and conferences.

REQUIREMENTS

1. Bachelor's or Master's degree in Library and Information Science or related field.
2. Previous experience in library management, preferably in an educational setting.
3. Strong organizational, communication, and leadership skills.
4. Proficiency in library management systems, technology, and digital resources.
5. Knowledge of educational trends and curriculum needs.
6. Ability to work collaboratively with diverse stakeholders.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

The Employer is a global manufacturer of high-performance sportswear and other apparels for top-tier global brands. It has recently set up its corporate office in Singapore and is looking for an experienced office management professional to join the team as :

Position: Office Manager

Job Code: EXP/OM/SG/060224

Location: Singapore

Responsibilities

The selected candidate will be responsible for operational and administrative support services in a timely and effective manner to facilitate effective functioning of Singapore office. Key responsibilities include:

• Office Upkeep - Monitor the maintenance of the office premises, assess maintenance requirements/requests, decide appropriate actions, source suppliers/ service providers as required standards and maintain administration documentation.
• Purchase and oversee the supplies of stationery and welfare for the office.
• Assist with the employee onboarding process (related to employee registration, visa processing, opening of bank accounts etc.)
• Assist with organising the logistics related to meetings/team events (e.g. venue bookings, refreshments etc.)
• Ensure all staff members are duly insured with medical insurance covers and timely renewal of the policies.
• Liaise with apartment landlords on quarterly servicing of air conditioners etc.
• Filing and maintenance of relevant documentation
• Support with the vendor creation process to ensure a fast and smooth service is provided to all vendors.

Requirements

• Degree/Diploma in business, human resources, or a related field.
• At least 6/7 years of experience.
• Good English communication skills – both written and verbal
• Knowledge of MS-Office.
• Pleasant personality. Ability to work with multi-ethnic teams.
• Multi-tasking skills. Good work ethics.

Job Description

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customers and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.

Job Requirements

• Stable work history.
• Must be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required.
• A team player.
• A person dedicated to customer satisfaction and a great customer experience.

• Developing a project plan and managing the schedule, budget, and team members’ time sheets to ensure completion of the project within the specified time frame
• Communicating with clients and stakeholders to ensure they are aware of project status and any potential problems or delays
• Ensuring compliance with all laws, regulations, and best practices for safety and environmental concerns
• Managing procurement activities, including ordering raw materials and equipment, arranging for shipping and delivery schedules, and negotiating prices with vendors
• Conducting feasibility studies to assess business opportunities and make recommendations regarding strategy or implementation plans
• Coordinating with suppliers and subcontractors to ensure that materials are available when needed and that tasks are completed on time and within budget
• Managing the day-to-day operations of a project including hiring personnel, purchasing materials and supplies, monitoring budgets, and ensuring compliance with governmental regulations
• Overseeing the project closeout process to ensure that all documentation is complete.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors Community, and Therapy.

RESPONSIBILITIES

In this role, the incumbent will lead in establishing various organization development initiatives as the trusted advisor, coach and change facilitator.

Organizational Development

• Cultivate a strong organizational culture through the awareness and embedding of our HEART values across the organization.
• Engage Senior Management, and internal stakeholders at all levels to deliver leadership development and organization development initiatives.
• Drive best practices in performance management and encourage a culture of continuous performance and development conversations.

Talent Management

• Manage various talent development programmes and initiatives such as coaching, mentoring, action learning projects, leadership conversations/ events etc.
• Manage the entire life cycle of the Management Associate Programme, from talent identification, managing job rotations, to ensure successful placements.

Learning and Development

• Partner with senior leaders and key stakeholders to develop learning strategies to build capabilities and drive career growth.
• Identify learning needs and develop various learning roadmaps to uplift capability across the organization.
• Source and collaborate with external partners to develop programs to improve and enhance capability offerings.
• Develop the annual learning plan, budget planning, monitor expenses and resources allocation to fulfill learning needs.
• Design and develop various professional competency frameworks.

• Degree in Business, Human Resource, or a related discipline.
• At least 8 years of experience in the areas of organisation development, talent development and employee engagement.
• Demonstrated ability in managing talent development programmes, developing competency frameworks, and driving culture initiatives.
• Strong interpersonal communication effectiveness, including verbal, written, facilitation, presentation and persuasion skills.
• Strong project management, learning facilitation, and stakeholder management skills with demonstrated abilities in budget and vendor management,
• Good analytical and problem-solving skills.

• 2 year contract (Comes with completion bonus)
• Min 6 years of proven experience in businss continuity, with experience in risk assessments, providing advice and implementing plans.
• Certifications in business continuity management (e.g., CBCP, MBCI, ABCP) will be advantageous.

Job Description

• Develop and execute a structured plan to create, implement, test, and maintain business continuity and crisis response.
• Bring BCM expertise and best practices into the company.
• Identify critical processes we should focus BCP creation on, to gain business resilience in a phased approach.
• Collaborate with cross-functional teams to develop and test business continuity plans.
• Collaborate with IT security team to set up the infrastructure required for BCP implementation.
• Maintain a thorough understanding of industry best practices and emerging trends in business continuity and critical threats.
• Manage the wider business continuity program including policies and standards.
• Conduct risk assessments and business impact analyses to identify potential threats and vulnerabilities.
• Coordinate and conduct briefing and awareness programs on business continuity, as needed.

• A minimum of 6 years in Business Continuity Management or Business Resilience role.
• Bachelor's degree in business, risk management, IT or a related field.
• Proven experience in business continuity management.
• Knowledge of regulatory requirements and industry standards related to business continuity. Appreciation of IT infrastructure and IT disaster recovery is required.
• Strong analytical and problem-solving skills.
• Highly organized with the ability to prioritize competing demands, including the ability to prioritize work and meet deadlines.
• Excellent communication and interpersonal skills.
• Ability to work effectively with cross-functional teams.
• Ability to appropriately influence key stakeholders and effectively challenge when necessary.
• Certifications in business continuity management (e.g., CBCP, MBCI, ABCP) will be advantageous.
• Candidates with more years of relevant experience and track record in BCM will be considered for a senior manager position

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• 2 year contract
• Completion Bonus
• Medical
• Insurance

Responsibilities

· Manage all aspects of the project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years relevant work experience, including at least 3 years’ experience in communications project management

· Experience in satellite communications network and equipment is preferred

· Strong project & people management skills

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

You must apply the position via this link:

https://austradejobs.nga.net.au/cp/index.cfm?event=jobs.checkJobDetailsNewApplication&returnToEvent=jobs.listJobs&jobid=DB58993C-4E91-1F14-BDE3-DA622B1054AA&CurATC=INT&CurBID=8B5941B9%2DD67D%2D4B0C%2D933D%2D9DB401353EDE&JobListID=156C4D33%2D2ED9%2DCC44%2D7960%2D6D6FDDD6B97B&jobsListKey=64b613ee%2D08ad%2D427b%2Dbdeb%2D9079064e8786&persistVariables=CurATC,CurBID,JobListID,jobsListKey,JobID&lid=73682830076&rmuh=52FE01FF5AEDE5629AA105203036AFB55A29C977

The role:

The Southeast Asia Business Exchange initiative was announced by the Prime Minister of Australia Anthony Albanese at the ASEAN Indo-Pacific Forum in Jakarta on 6 September 2023 as part of Australia’s Southeast Asia Economic Strategy to 2040. The strategy, developed by Special Envoy for Southeast Asia, Mr Nicholas Moore AO, sets out a practical pathway to increase Australia’s two-way trade and investment with Southeast Asia.

The Southeast Asia Business Exchange Team will support Australian exporters to enter, compete and grow in Southeast Asia. They will also support efforts to boost two-way trade. As part of the program, Austrade team members will:

• Seek to strengthen Southeast Asia literacy in the Australian business community including driving awareness of the opportunities in Southeast Asian markets to Australian business and consumers.
• Develop and maintain relationships with key partners including industry bodies, business councils, and chambers.
• Recruit for and deliver sector specific business missions across the region in collaboration with partners.
• Perform and coordinate aftercare services for participants in business missions in collaboration with our regional network.

The Southeast Asia (SEA) Regional Marketing Manager will play a crucial role in creating the commercial and policy outcomes for the program.

Duties include:

• Develop and implement Southeast Asia wide marketing strategies to raise awareness of the Southeast Asia Economic Strategy and commercial potential it forecasts both within Southeast Asia and Australia.
• Work with a regional team of marketing managers to amplify Southeast Asian wide messaging, find synergies and efficiencies as they as they localise the sectoral and market strategies included in the Southeast Asia Economic Strategy.
• Maximising promotional opportunities to support the success of business missions.
• Create content and new opportunities to raise SEA literacy and awareness of the commercial potential between Australia and Southeast Asia within the Australian business community.
• Partner with Australian based stakeholders to ensure regional content, insights and context is appropriately reflected in the Australian domestic marketing and communications campaign highlighting Southeast Asian exports to Australia.
• Deliver and report against key metrics to track strategic marketing outcomes.

For more detailed information please view the Job Information Pack. If you are having any issues with viewing the pack, please try using a different browser or email [email protected]

Eligibility
To be eligible for consideration and appointment you must have:
• Work Authorisation - to be eligible for employment with Austrade in Singapore, candidates must be legally authorised to live and work in Singapore at the time of appointment.
• Language - the successful candidate must be a highly motivated team member, fluent in written and spoken English.
• Security Clearance - the successful applicant must be willing to complete an Entry Level Screening Pack and be confirmed as a suitable person to access Government resources prior to commencement in the
role.

Closing date
Applications close at 11:30pm, Sunday, 25 February 2024, (Singapore time).

FOOD OUTLET MANAGER

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.
• Optimise workforce for service excellence.

FOOD OUTLET MANAGER

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.
• Optimise workforce for service excellence.

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the worlds largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapores unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspapers annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for Best Theme Attraction at TTG Travel Awards 2017, Best Attraction Experience, Breakthrough Contribution to Tourism and Best Customer Service (Attractions) at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapores tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

This is a newly created role that reports to Deputy Director of Visitor Experience within the Audience Experience Management division. This division comprises Visitor Experience, Integrated Marketing & Creative Services and Digital Ecosystem. The successful candidate will champion a seamless omni channel visitor experience, with a major in onsite user (physical) experience design, and collaborates with Integrated Marketing, to minor in curating online pre and post visit journeys and touchpoints. This role also has a remit in digital services as enablers for creating a frictionless journey to attract, delight & retain our visitors.

This role is premised on INSPIRING STORIES, CREATING CURIOSITY and A MOVING EXPERIENCE for all our visitors.

RESPONSIBILITIES

Experience Design: Omnichannel Online/Offline Visitor Journey Design & Management

• Design user experiences using participatory and iterative design techniques, including observational studies, visitor interviews, focus group discussions, usability testing, and other forms of requirements discovery.
• Further evolve the visitor experience to deliver personalized, differentiated visitor journeys, including the development of customized itineraries/product bundles which cut across the different product lines of the Gallery (exhibitions, public programmes, curatorial programmes, education/family programmes, tours, F&B experiences) and 3rd party partner offerings
• Create user flows and prototypes to effectively conceptualise and communicate detailed interaction behaviours.
• Maximize every customer service interaction, deepen visitor engagement, build loyalty, and drive value over customers lifetime.
• Establish and maintain efficient and effective customer service processes across channels to ensure any concerns are addressed and resolved in a timely manner.
• Work effectively with cross divisional teams spanning Curatorial, Programs, Integrated Marketing, Business Development, and IT to influence improvements on customer experience.
• Build and nurture strong relationships with key stakeholders, advising operational considerations for online to offline operations processes.
• Review industry best practices and use visitor insights and analytics to identify organisation-wide improvement opportunities.

Digital Services

• Lead & drive best practice for building & operationalizing gallery-wide digitalization efforts working in concert with Digital Innovation Team
• Develop & lead gallery-wide implementation efforts for new e-commerce & microservices capabilities that will be integrated with current and new ticketing/tours, experiences, eCMS/CRM platforms
• Lead & collaborate closely with Integrated Marketing team to build and manage business processes for integrated content marketing, product/segment marketing campaigns to achieve key business outcomes & KPIs.

• Degree in business, marketing, hospitality, tourism, retail management or other related specializations.
• 6 to 8 years of relevant experience in the leisure/lifestyle sector, such as an established attraction/ retail/ hospitality/arts & cultural outfit.
• Demonstrated competencies in integrating onsite and online touchpoints as it relates to user experience design & digital interfaces essential.
• Strong subject knowledge in operations, with prior experience in managing or supporting front of house operations specifically but not limited to ticketing and tours.
• Exceptional interpersonal, organisation, analytical skills as well as effective oral and written communication skills
• Demonstrated competencies in project management with effective time management skills.
• Systematic, analytical, and strong in operational process design and execution.
• A team player who is resourceful, hands-on, detail-oriented, and able to manage multiple projects simultaneously; ability to multi-task and prioritise; takes initiative and is assertive when required; is meticulous and detail-oriented.
• Flexibility to work nights, weekends and in accordance to operational schedules when needed.

As overall project manager, you are responsible for extensive construction projects and strategically relevant projects. You also lead the internal project team as well as the external partners, engineers and specialist planners. Together with them, you realise future-oriented and innovative construction projects from feasibility to turnkey handover. You will be able to assert and assert yourself in the management of complex and interdisciplinary projects. Your activities also include contract negotiations, chairing meetings, project management and controlling.

The ideal candidate should possess extensive project management experience in large design and construction projects preferably with Health Care Sector background.

Responsibilities:

• Being in charge of specific project(s)
• Chairing as well as attending client, contractor as well as design meetings
• Managing and negotiating service contract with client as well as contracts with subconsultants and contractors
• Managing change requests by client, subconsultants and contractors
• Oversees all architectural teams in project-in-charge and coordinates with all disciplines involved in project (e.g., architectural, structural, mechanical, and electrical, medical planning, interior design, and landscaping).
• Oversees review process for shop drawings, RFI, material samples, method statement, etc.
• Liaises with design team on design, coordination issues.
• Oversees and monitor progress of on-site work and resolves any arising issues.
• Establish requirements of Site Office Operations by the contractor.

Qualifications:

• Graduated with a recognized Degree in Architecture and registered with the Board of Architects, Singapore.
• Possesses 10 or more years of relevant experience.
• Effective verbal and written communication skills.
• Good knowledge of architectural details, working drawings and construction practices.
• Possess good knowledge of local building codes and regulations, authority requirements and compliance ability.
• Team-oriented personality and at the same time, be able to work together with Design and Site personnel.

Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience. These professionals work in conjunction with restaurant managers.

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.