We are looking for enthusiastic Customer Support Representatives to join our team . In this role, you will be the first point of contact for tourists seeking information and assistance with their travel plans. This position requires a commitment to providing exceptional customer service, with a focus on planning travel routes and selling travel products.

Key Responsibilities:

• Answering questions for tourists through online platforms.
• Planning travel routes and selling travel products tailored to client needs.
• Handling inbound phone calls and conducting online consultations.
• Guiding tourists through the transaction process.
• Keeping accurate records of customer interactions and transactions.

Requirements:

• Excellent communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and handle multiple tasks.
• Familiarity with travel destinations and route planning.
• Customer service experience is preferred but not mandatory.

Salary:

• Competitive salary based on experience and qualifications.

Key Responsibilities

Performs standard Tier I procedures including wafer measurement.

Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.

Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed analytical skills and application of scientific methods to perform a variety of activities

Business Expertise

• Has good understanding of how the team integrates with others

Leadership

• Has no supervisory responsibilities

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

​

Impact

• Impacts the quality of own work

Interpersonal Skills

• Uses communication skills to exchange of information

Details:

• Up to $6,800 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies

Job Description:

Ensure accurate and timely financial management to enhance company profitability and return on investment. Coordinate with shared services for day-to-day financial operations, maintaining proper accounting records, and meeting reporting deadlines.

Responsibilities:

• Oversee monthly/quarterly/yearly closing for timely and accurate financial accounting.
• Review and approve monthly closing trial balance for reporting submission.
• Prepare/review monthly closing journal and accounts reconciliations.
• Review and sign off on monthly bank reconciliation, ensuring follow-up.
• Control chart of accounts, review consistency, and assist in annual policy renewal.
• Ensure compliance with accounting standards and support external audits.
• Handle GST and tax-related tasks, including quarterly returns and corporate tax computations.
• Implement and review financial controls, recommending new controls as needed.
• Provide financial analysis for projects/purchases and review tender submissions.
• Advise shared services and operations on financial matters and clarify practices.
• Assist in budget and forecast preparation and finalization.
• Review and coordinate insurance coverage for company assets.
• Manage IT matters, including implementing and testing new programs.

Requirements:

• Degree in Accounting & Finance or equivalent professional qualification (e.g., ACCA).
• Minimum 5 years of relevant accounting experience.
• Strong Excel skills and ability to work in a fast-paced environment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description

Key Responsibilities

Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

Ensures customer satisfaction with Company service and system performance.

Interviews, hires, and trains customer engineers as necessary to support regional business.

Ensures employee satisfaction through:

- communication of business progress and all related action.

- setting goals and controlling achievements.

- establishing training and career development plans.

Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through:

Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

Achieves guaranteed up time and other parameters as sold to customers.

Promotes quality improvement processes to:

- reduce cycle time

- drive continuous improvement of technical performance

- empower the work force

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Job Description

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering. Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Financial management – Keeping track of the ongoing margin levels
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

Qualifications

• Degree in Quantity Surveying, Cost Management/Engineering or equivalent
• Minimum 10 years' experience in cost and contract management of major construction projects
• Registered Quantity Surveyor with the Royal Institute of Chartered Surveyors (RICS) or Singapore Institute of Surveyors and Valuers (SISV) or equivalent;
• Experience from cost consultancy is preferred
• Familiar with Building Information Modeling (BIM) for costing purpose (i.e.Cost X, etc.);
• Excellent technical knowledge and experience across the full range of Cost Management duties including: Cost Estimates, Bills of Quantities, Value Engineering, Tendering and Evaluation, Contract Knowledge, Change Orders and Final Account close-out
• Team player with excellent leadership and problem solving skills
• English language skills are required

Objectives of the Position

Our unit, Operations Aroma Ingredients is responsible for global production of our market leading products.

Main Tasks:

• Responsible for Operational Excellence of assigned complex key technologies & value chains over their lifecycle (standard operation, start-up, shutdown, stand-by, turnaround, troubleshooting, quality, regulatory, etc.) and continuously drive technical process optimization and operational excellence in all assets (technical documentation, sharing of best practices, etc.) in order to improve reliability and reduce product costs.
• Main contact for operations teams, technology, marketing, supply chain and quality units as well as for the project management for our assets and products with focus on Asia.
• Support trouble shooting for Aroma assets across the company.
• Manage regular contact towards the respective production sites.
• Install and align reporting, communication channels as well as operational targets.
• Align and realize projects and lead teams to upgrade facilities according to business needs.
• Involved in new investments and project plans including milestones and deliverables.
• Familiar with virtual communities and participate in the exchange of experience between Citral and Menthol assets.
• Support technical, regulatory and EHS compliance in the region incl. operational support of process safety related activities (e.g. HAZOP, RC Audit, etc.)

Job Requirement:

• Minimum master's degree in natural sciences or other related field.
• Good knowledge of production and project management skills.
• Expertise in Citral and Menthol technology as well as process safety.
• Knowledge about processes in research and operational laboratories

Cleaning manager required for cleaning company

Need to have:

• Ability to quote for on site residential jobs
• Ability to execute cleaning services
• Training of new cleaners
• Handing over of house back to customer

Monday to Friday & one weekend.

Requirements

• Advantageous to have WSQ Cleaning Cert
• Strong availability, willing to travel (transport allowance provided)
• Able to understand verbal and written instructions
• Pleasant disposition & positive attitude towards work & learn

Position Title: Customer Service and Sales Representative

Job Summary:We are seeking a dynamic and customer-focused individual to join our team as a Customer Service and Sales Representative. The successful candidate will play a key role in delivering exceptional service to our clients while promoting and driving sales. If you are a motivated and personable professional with a passion for customer satisfaction and sales, we invite you to apply.

Responsibilities:

1. Customer Interaction:Engage with customers in a friendly and positive manner to provide assistance and address inquiries.
   Build and maintain strong relationships with clients through effective communication.
   
2. Sales Promotion:Actively promote products or services to customers, identifying opportunities for upselling or cross-selling.
   Meet or exceed sales targets by effectively communicating the value proposition to potential clients.
   
3. Order Processing:Process customer orders, ensuring accuracy and timely delivery.
   Provide information on product availability, pricing, and delivery times.
   
4. Issue Resolution:Handle customer concerns and resolve issues promptly and professionally.
   Collaborate with relevant departments to address and rectify customer challenges.
   
5. Product Knowledge:Stay informed about the features and benefits of products or services offered.
   Assist customers in making informed decisions by providing product information and recommendations.
   
6. Sales Reporting:Maintain accurate records of sales transactions and customer interactions.
   Generate sales reports and contribute to the analysis of sales trends.
   
7. Customer Feedback:Collect and relay customer feedback to the management team to improve products or services.
   Implement improvements based on customer suggestions when applicable.
   
8. Team Collaboration:Collaborate with team members to achieve overall sales and customer service objectives.
   Participate in regular team meetings and training sessions.
   

Qualifications:

• Previous experience in customer service and sales roles preferred.
• Excellent communication and interpersonal skills.
• Proven ability to meet or exceed sales targets.
• Strong problem-solving skills and a customer-centric approach.
• Familiarity with sales techniques and CRM software is a plus.
• Ability to multitask and work in a fast-paced environment.
• Positive attitude and a willingness to learn and adapt.

Education and Experience:

• High school diploma or equivalent; additional education in sales or customer service is a plus.
• Previous experience in a customer service or sales role is desirable.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Assistant Outlet Manager (F&B) to join our Fun and Vibrant team.

As a Assistant Outlet Manager (F&B), we rely on you to

• Assistant Outlet Manager with daily operations
• Monitor and analysis levels of guests satisfaction and maximize guests' returns
• Conduct training and performance appraisal for team members
• Monitors cleanliness & hygiene standards required by HACCP / SFSMS
• Perform any other duties as and when assigned.

We are looking for someone who

• Relevant experience with similar capacity for at least 4 years
• Good communication and people management skills
• Strong organizational skills with ability to multi-task
• Able to communicate priorities and drives departmental goals and results

If you are the right person, what are you waiting for? Click the apply button now!

Main Purpose

Drives new business development from acquiring New Logo customers and/or leading business growth within an assigned portfolio of existing customers.

Main Responsibilities

§  Discovers, evaluates, and pursues new business opportunities within target industries and customer groups.

§  Identify growth areas within existing assigned accounts.

§  Screens potential business deals by analyzing market strategies, deal requirements, and financials.

§  Identifies trendsetter ideas by researching industry and related events, publications, and announcements.

§  Develops negotiation strategies in line with customers’ needs and goals by evaluating ways to integrate new opportunities with company strategies and operations while evaluating potential risks.

§  Sells products by establishing contact and developing relationships with prospects and recommending solutions.

§  Closes new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.

§  Own the execution of Strategic Account Plans for assigned accounts.

§  Builds market position by locating, developing, defining, and closing business relationships.

• Bachelor’s degree in business management, Economics, Financial or Marketing
• At least 1-3 years of proven experience in the relevant service/solution/industry (Translation/Medical/Life Science)
• Excellent in Prospecting, Negotiation, Meeting customer's expectation and Networking
• Good in Sales planning and Territory management
• It will be a good advantage if have regional (APAC) experience

Attractive renumeration package

Flexible and friendly working environment

Corporate medical and dental Insurance

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Duty Manager to join our team

As a Duty Manager, we rely on you to:

• Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.
• Ensure smooth operation on a daily basis
• Review feedbacks, guest comments, and other information pertaining to front office
• Track guest satisfaction levels and handle guests' complains
• Documentation of hotel risk management reports for investigation and process recommendations for future prevention and improvement
• Overall in-charge of the hotel during the midnight shift in the absence of the senior management
• Identifytraining needs and develop training programs
• Ac-hoc duties as assigned

We are looking for someone who:

• Takes pride in being a hotelier
• Good communication skills
• Loves interacting with guests from all backgrounds
• Preferably has at least 2 years of relevant experience
• Enjoys coming up with best fit solutions
• Is a friendly, helpful and trustworthy leader
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

Highlights:

• 5-day work week
• Competitive compensation and benefits
• Group medical insurance
• Professional development opportunities
• Overseas job posting and training opportunities

Job Description:

• Drive assigned area/stores sales and profitability, proactively analyze the performance monitor business metrics such as sales, average purchase, productivity, etc
• Propose and implement in-store strategy and improvement actions, and lead team to achieve monthly sales target
• Ensure that store administration duties are completed under Goelia's business operation company standard
• Arrange in-store display according to company standards
• Ensure store compliance with health and safety regulations
• Ensure exemplary customer service standards are achieved and maintained by sales associates
• Ensure goods are managed according to standards
• Responsible for daily operaitons such as inventory delivery, repleshment, and cash
• Ensure timely and accurate sales records and be responsible for store accounts
• Ensure the development of staff potential by leading team trainings and motivating the team
• Ensure a healthy staff retention rate by managing team members' performance, work schedules and turnover

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Executive Development (SMU ExD).
• Represents SMU ExD at local events and in the community to enhance employer relations.
• Represent the program or function as the key contact and subject matter expert within the department, unit or school. Commit resources and provide information and/or training. May also represent the program or function to external/internal stakeholders and constituencies.
• Act as the lead administrator in the planning, scheduling and delivery of a number of concurrent major internship events and activities.
• Utilizes a variety of technology platforms and face-to-face engagement, communicate with prospective students from the 6 autonomous universities for internship and job search assistance.
• Assists Dato Kho Hui Meng Career Centre (DKHMCC), Overseas Centre Jakarta (OCJ), and employers in posting jobs, coordinating campus interviews and other promotions on internships, to assisting in businesss in-house learning and development needs.
• Utilizes office software to keep notes of student advising appointments and walk-ins.
• Organize and/or participate in outreach activities that may include developing communications and training, planning/promoting events and/or conferences. Attends off-campus meetings and events as required.
• Independently implement, administer and evaluate day-to-day activities of the unit, function or program by identifying and executing tasks and objectives, making recommendations that impact policies and programs, and assigning resources to achieve the goals of the program.
• Cultivate, coordinate, and manage internships and relationships with the federal government, other partner organisations, the external SMU community, and university liaisons.
• Track and monitor student internship applications and security clearances across an array of government agencies, Singapore, Jakarta and other offices in the public and private sector.
• Advise students on a range of experiential learning components of program, including but not limited to, internship preparation and placement process, internship goals and outcomes.
• Organising the resume writing / mock interview workshops, admin brief, pre-departure brief, pre-trip courses and etc.
• Analyze and develop report requirements, portals, and student communications.
• Engage in critical analysis of student and program concerns to resolve issues which may span multiple areas, using advanced technical and professional knowledge.
• Collect and analyze data, create reports, review and explain trends; formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the program or function.
• Arrange and coordinate flight bookings, visa applications, residences and other onsite supports.
• Maintains the internships database with up-to-date employer contacts.
• Maintain employers contacts database, nurturing client relationships to convert into potential custom clients.
• Assists Head of Department and Market Director to assess customized training opportunities specifically for targeted majors and industries.
• Collate sponsored internships reports submission to send out internship evaluation to employers.
• Compilation of receipts, invoices, claims, related reports for auditing, before submitting for Global Ready Talent (GRT) grant disbursement with Enterprise Singapore.
• Performs other duties as assigned.
• Deputise for another Programme Management colleague during her absence as required.
• Contribute to the general morale and professionalism of the SMU-ExD team.

• Bachelors degree in related field, along with two to three years of relevant experience.
• More than 5 years substantial programme or project management experience or equivalent combination of education and work experience, preferably in hospitality, events or higher education.
• Excellent team working skills with a flexible can-do approach, self-motivation, resilience and a willingness to adapt to the changing needs and priorities in Executive Development and across SMU.
• A systematic, thorough, and highly-organised approach to work with the ability to work in tight deadlines.
• Exceptional communication, organizational, and time management skills, tolerance for ambiguity and the handling of multiple tasks essential.
• The ability to demonstrate a personable and diplomatic approach in dealing with a diverse range of people
• Ability to exercise sound judgment and creative problem solving skills in making decisions. Acting agile towards programmes delivery plan changes.
• Strong administrator carrying out high levels of accuracy and attention to detail when inputting data and providing information.
• Good IT skills including the use of the Microsoft Office Suite, particularly Word and Excel, Powerpoint and the ability to learn new systems.
• Ability to effectively network within the local environment to secure internship and job placement opportunities for students
• Ability to work effectively with students from diverse socio-economic backgrounds
• Ability to work on occasional weekends, weekdays evening and public holidays.
• Travel for overseas delivery, whenever required.

https://exd.smu.edu.sg/

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Responsibilities

• Manage and develop a team of world-class engineers to keep them motivated, grow their technical expertise and meet their career aspirations.
• Spend about half your time on hands-on technical work, including coding.
• Manage projects end to end in a fast-paced Agile environment to deliver quality software on time, and follow through post release to ensure effective usage.
• Partner with business owners and product managers to help shape product strategy, sharpen product specs and come up with innovative solutions.
• Drive continual process improvements in areas like unit test, code review, static analysis, CI, CD.

Requirements

• At least 5 years of software development experience, preferably in horizontally scalable services in a cloud environment.
• At least 2 years of managing an elite engineering team with multiple release cycles under your belt.
• Proven ability to recruit, develop and retain talent.
• Steeped in Agile ways. Deep knowledge of software engineering best practices; burning desire to drive the team to adopt them.
• Highly adept at project management in a demanding fast-changing environment with tight deadlines and scarce resources. Ability to multi-task is key.
• Bachelor’s or Master’s degree in Computer Science or related field from a top university.

The Assistant Manager has overall responsibility and accountability for the management of Sales and Marketing in relations to venue hire and facilities/event space, working across the organisation to develop the outdoor space hire offer and Club Facilities space which reflects Singapore Recreation Club’s brand, meeting the needs of our diverse clientele.

A creative individual with a passion for event management and sales. The Assistant Manager will have responsibility for implementing the outdoor hire and Club’s Facilities strategy, setting, achieving and exceeding financial targets. He / She will assist in developing and implementing marketing strategies which promote the outdoor hire, offer to our key markets, taking bookings, developing key relationships and ensuring events are managed effectively.

ROLES AND RESPONSIBILITIES

Events Sales

. Work with Marketing Head to create a unique outdoor space hire experience in line with SRC’s brand.

. Work with Marketing Head to develop and implement SRC’s outdoor space hire strategy, ensuring regular reviews and updates as required.

.Manage the sales and booking of Club’s space/events including dealing with enquiries, following up with potential clients and meeting clients for all Club’s related activities.

.Manage the facilities/events budget and profit/loss account, monitoring performance against agreed Key Performance Indicators (KPI’s).

Manage Sales Performance

· Implement solutions to improve performance in event sales

· Prepare monthly sales performance report for assigned areas of the business

· Report internal and external factors that may impact sales performance

· Supervise meetings with Sales Representative to monitor sales activities and to improve performance

Manager Customer Relationships and Accounts

· Develop customer relationships with past and potential customers to influence them to close deals

· Drive adherence to personal data protection legislations and guidelines in dealings with customer data

· Drive discipline (CRM) systems with up-to-date customer information and business details.

. Nurture and build relationships with current and potential corporate clients/members, national sport associations, government agencies and event management companies.

Execute Marketing Campaigns

· Manage marketing mix including campaigns promotions and events

· Work with Marketing Head in marketing campaigns and communication content

. Work with Marketing Head to conceptualize, drive and mange SRC’s key events to create brand awareness.

· Work with Marketing Head to evaluate end-to-end customer experience across all platforms and members touch points

Manage Marketing Budget

· Manage marketing budgets based on activity-sorted expenses

· Draft realistic budgets based on previous marketing initiatives for budget projection

· Monitor key measurement indicators to track campaign effectiveness

Manage Teams and / Departments

· Communicate common goals, direction and accountability among staff

· Develop staff by coaching, mentoring and engaging career discussions

· Exhibit effective performance management practices within department in accordance with organisation policies and procedures

· Monitor budgets, forecasting, work allocations and staffing

Others

• Maintain effective communication and working relationships with colleagues in order to ensure a joined-up approach to the Sales activities.
• Any other duties as assigned by management on ad-hoc basis.

Requirements: -

• Degree or Diploma or equivalent professional qualification, or previous experience profit accountability, management of venue hire and Event Management, preferably within the hospitality, entertainment and events, or mall marketing industry.
• Target driven with a proven sales ability
• Has experience in planning and executing large-scale events of more than 500 pax per day.
• Ability to prioritise and plan workload efficiently, with a thorough and meticulous approach.
• A diplomatic person who is confident and effective at dealing with people at all levels inside and outside SRC.
• Articulate and persuasive speaker and writer.
• Highly organised and self-motivated person who can efficiently and effectively manage a wide range of tasks and objectives.
• Ability to work well under pressure and priorities tasks, as directed as well as using own initiative.
• May require occasionally to work on weekend and odd-hours for events, roadshow, etc

Role:Technical Product Manager

JD:

Description:

As the Technical Product Manager, you will be responsible for the end-to-end product lifecycle, from ideation to execution. Your primary responsibilities will include:
Business Storytelling & Research: Develop compelling narratives, create executive presentations and conduct in-depth market research to define the product’s value proposition and market positioning.
1. Needs Assessment: Establish a structured framework for conducting needs assessments, identifying pain points and collecting feedback from clients and stakeholders.
2. Business Use Cases: Define and document business use cases, ensuring alignment with client needs and product capabilities.
3. Product Strategy & Roadmap: Collaborate with cross-functional teams to define the product strategy and create a comprehensive, well-prioritised product roadmap.
4. Vendor Evaluation: Evaluate vendor proposals, ensuring a deep understanding of technical details and how they align with business objectives. Provide a clear framework in the evaluation, scoring and selection process through compelling business writing.
5. Technical Requirements: Generate comprehensive technical requirements to guide the development of the platform’s design and implementation. Facilitate technical discussions and provide essential guidance to bridge business needs with technical solutions.
6. Product Development: Translate business requirements into technical specifications and communicate effectively with technical teams.
7. Commercial Model Development: Define the commercial model for the platform, considering pricing, monetization and revenue strategies.
8. Cross-Functional Program Management: Lead and coordinate a program that involves various stakeholders, from securing budget to defining RACI and resource required.
9. Leadership Engagement: Engage with sponsors and stakeholders to help shape their vision and provide guidance in aligning business goals with the product.

Qualifications:

1. 5-8 years of experience in program management, product management, or similar roles within the financial services industry. High preference will be given to candidates with Securities Services, Capital Markets background.
2. Technical acumen with the ability to understand complex technical concepts, API specifications and nuances that come with a SaaS platform, and to engage in technical discussions.
3. Exceptional business writing, storytelling and research skills.
4. Strong project management skills with the ability to drive projects forward in an ambiguous environment.
5. Experience in needs assessment, user research and market analysis.
6. Proficiency in evaluating vendor proposals and conducting vendor assessment
Desired Skills:
1. Techno-functional expertise with an understanding of the Securities Services business and technical aspects.
2. Experience in building and launching digital products from ideation to commercialisation.
3. Excellent communication, presentation and stakeholder management skills.
4. Strategic thinking and the ability to identify opportunities for product innovation.

• Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques
• Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency
• Interviewing potential employees to determine whether they have the right qualifications and experience for the job
• Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force
• Overseeing the financial operations of the nightclub to ensure compliance with industry standards
• Determining the number of employees needed to run the business efficiently and effectively
• Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators
• Overseeing the hiring process for new employees to ensure that they meet all requirements
• Discussing any concerns patrons might have with security staff and resolving issues if possible

We are looking for an innovative and dynamic Product Development Manager to join our team. In this role, you will be responsible for creating and enhancing our travel offerings, designing engaging travel routes, managing visa processes, and fostering client relationships to drive business growth.

Key Responsibilities:

• Develop Travel Products: Create innovative travel experiences aligned with client needs.
• Design Routes: Develop captivating travel routes catering to various interests.
• Visa Management: Oversee visa processes, ensuring compliance and efficiency.
• Client Relations: Build and maintain client relationships while seeking new opportunities.
• Market Analysis: Identify industry trends and opportunities for growth.
• Collaboration: Work with teams to ensure seamless execution of travel products.
• Budgeting & Analysis: Manage budgets and evaluate performance metric

Requirements:

• Preferably a Diploma or Bachelor’s degree in Business / Tourism field.
• At least 3 years of experience in travel product development, specializing in tours and routes.
• Proficiency in visa processes for diverse destinations.
• Strong industry network and client management skills.
• Excellent communication skills and adaptability in a dynamic environment.
• A passion for travel and creating exceptional travel experiences.

Salary:

• Compensation is competitive and based on individual experience and qualifications.

Objectives of the Position

• Perform procurement activities following Corporate Procurement Requirements.
• Develop, implement, monitor, and review Procurement strategy, following Excellence in Strategy program.
• Negotiate the contract and/or purchase condition with suppliers based on demand and requirements defined by internal Business Partners (iBP) to achieve competitive advantage for BASF.
• Communicate prices / decisions / market intelligence to the Business Units and have regular exchange of market development.
• Follow buying channel guideline for Purchase-to-Pay operation performed by company.
• Perform procurement process for Supplier Management, Quality management, Risk management and Sustainability-in-Procurement.

Main Tasks:

(Purchase to Strategy):

• Accountable and responsible for strategy development and implementation of measures from category strategies.

Initial classification: determine depth of analysis w/ Positioning Matrix.

• Analysis: understand internal business partners’ needs and identify company’s strengths and weaknesses.
• Market analysis: explore supply market structure and dynamics, strategies of suppliers, explore interregional trade flows and regional/global pricing structures, evaluate opportunities and threats, segment suppliers, evaluate supplier cost positions.
• Strategy development: define strategic goals; define, select, and get preferred strategic option and implementation plan approved; define KPIs.
• Strategy implementation & follow-up: tackle action items, conduct tracking of implementation and measure category performance, deliver progress report to procurement management, and inform internal business partners.

(Source to Contract):

• Define boundaries and targets for upcoming negotiations.
• Identify the requirements of OD such as specification, logistics requirements and demand development.
• Identify the suppliers to be invited to the negotiation based on requirements from iBP. Perform Contract Negotiation Board to get the approval for negotiation boundary (e.g. ZOPA – zone of possible agreement)
• Negotiate with supplier(s) based on category strategy, within boundaries approved by Contract Negotiation Board.
• Finalize the contract and/or purchase condition if the result of negotiation is within defined boundaries and targets, otherwise seek approval from respective approver based on value threshold.
• Contract implementation & monitoring: manage contracts and decide on appropriate actions; inform relevant parties (e.g., Shared Service Center, iBP) about negotiation results; manage supply issues and/or sales allocation/force majeure situations, monitor rebate or other conditions set in the contract.

(Purchase to Pay):

• Follow the Buying Channel guideline. Approve R1/R2 for Purchase Order / Outline Agreement in SAP and follow up approval until final release to issue purchase order and perform payment after goods receipt.

(Supplier Management)

• Negotiate with supplier for claims with Very High non-conformance management (NCM) cases. Be the escalation point for to get the feedback from supplier for improvement measure to prevent the same happening.
• Collect required documents from supplier(s) for master data processes and internal/external Audits.
• Escalation points for NCM management (with support from Operational Officer) especially for claim negotiation.
• Supplier Management: Approve qualified suppliers, evaluate supplier performance, define supplier development plans, decide on disqualification and phase-out of existing suppliers, drive supplier innovation.
• Maintain strategic relationship with key suppliers.

(Communicate with internal Business Partner):

• Provide input for Round Table Meeting with business units.
• Provide input for Negotiation Tracker Savings and respective saving plans for individual business unit.
• Communicate prices / decisions / market intelligence to the internal business partners.

(Risk management):

• Manage single source situation by providing alternative sources available in the market and following up the approval at our sites.
• Invite suppliers to join Sustainability-in-Procurement activities such as TfS (please explain TfS in full extension) evaluation and Supplier Carbon Management Program.
• Fulfill requirements from the German Supply Chain Act law.

(Others):

• Reporting and sharing the information with operational leader on request

Requirements:

• Minimum bachelor’s degree in marketing or other related field.
• Minimum 6 years relevant working experience, preferably in Procurement or Marketing or Sales or Product Management.
• Strong Project Management skills.

Responsible for the Technical Department, providing leadership to existing technical team (consists of 1 technical supervisor and several technicians) by ensuring the entire plant laundry machinery, utilities equipment, premises and facilities are maintained at optimum level so that operations could carry out smoothly, efficiently and effectively.

KEY RESPONSIBILITIES

• To ensure all maintenance operations adhere to the applicable statutory legislations and regulation, also responsible for all the technical staff to work in a safe and healthy environment.
• To manage plant technical maintenance activities, technical staff planning, deployment and improve productivity of the technical operations.
• To ensure the life span of all equipment, system and structure can be prolonged with minimum disruption and operating costs.
• To prepare and manage annual technical operational budget
• To take charge of workplace safety & health
• To maintain ISO as well as bizSAFE certification
• To lead and supervise Procurement and Information Technology (IT)
• To take up projects or committees as and when assigned by the Management.

KEY REQUIREMENTS

• Degree / Diploma in relevant discipline such as in M&E, Industrial & System Engineering.
• Relevant working experience preferred.
• Good knowledge of Microsoft Office software.
• Able to work independently and results-orientated.
• Possess ability to lead and motivate a team include managing conflicts.

Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments, as needed. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.

Key Responsibilities

Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.

Uses escalation policies as required to keep management informed of down situations.

Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems. Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.

Assumes responsibility for complete customer satisfaction within assigned accounts. Assists in planning, communicating, and co-ordinating support plans with customer management.

Performs start-up, warranty, paid service, and service contract activities. Performs TIER II start-ups within established time frames. Assists on TIER III start-ups. Provides technical assistance to less experienced Applied personnel. Uses training and experience to identify some process related system problems.

Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects. Assists in the preparation of and participates in customer meetings.

Develops and implements plans to increase productivity. Tracks equipment performance and plan uptime improvement. Has a working knowledge of Statistical Process Control. Utilises Quality Improvement Process methods and terminology.

Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.

Functional Knowledge

• Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks

Business Expertise

• Has a good understanding of how the team integrates with others to achieve objectives

Leadership

• May provide informal guidance and support to more junior team members

Problem Solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

• Impacts the quality of own work and its contribution to the team

Interpersonal Skills

• Uses communication skills to regularly exchange information

Qualifications

Education

• Associate's Degree
• 4 - 7 Years of Experience

• Assist Line Managers with the preparation of weekly flash report
• Prepare monthly P&L statements for the assigned services. Ensure team members complete the monthly closing for their services on time
• Ensure accurate and timely preparation and distribution of monthly reports to the management. These include regional P&L, commentaries, actual vs. flash variance analysis, actual vs. budget gap analysis, etc.
• Prepare schedules for balance sheet accounts related to cost provisions, unearned/ unbilled revenue, cost recoveries, stock and prepayments. Ensure appropriate actions are taken, and in a timely manner
• Liaise with external auditors on audit matters and manage the audit process
• Drive preparation of regional forecasts (quarterly) and budget (annually). This includes ensuring reasonable assumptions are used by Line Managers and the forecast/ budget is reflective of current conditions and business plan. Revenue and cost drivers are to be properly analyzed and presented to management. Ensure submission of reports within stipulated deadlines
• Being an effective business partner to the regional director and managers. Take pro-active steps to engage regional director and managers in understanding the performance drivers in greater depth, going beyond a pure reporting function. Drive value added analysis to provide useful business insights to support/ improve decision making
• Ensure efficient and effective operation of disbursements process – include ensuring disbursements are checked for accuracy, relevant supporting documents are submitted and verified, disputes are resolved promptly, monthly reconciliations are prepared and discrepancies are followed up, and any advances given are accounted for/ recovered timely
• Identify areas of improvements to existing processes/ systems. Take on lead role in system implementation/ improvement projects
• Other ad-hoc work or projects may be given from time to time

• Degree in Accounting with a CA/CPA qualification or its equivalent
• At least 4 years of relevant experience
• Possess audit experience with a big 4 accounting firm
• Experience in shipping is a plus
• Proficient in Microsoft Office applications with strong working knowledge of MS Excel
• Good team player and manager with capability to lead, develop and drive performance of the team members
• Able to multi-task and work in a fast-paced environment with tight deadlines

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $6,000 with AWS + Bonus
• Audit experience within big 4 audit firms and possess CPA/CA certification
• Must have at least 4 years of relevant experience
• Prior experience leading a team

• Drives the preparation of group financial statements as well as entity financial statements of the companies within the group in accordance with IFRS and SFRS.

• Liaises with the Group Auditor on audit issues and their resolutions. Update the Audit Committee on the progress of resolution of each.
• Prepares tax schedules and reviews income tax computation.
• Compiles and submits periodic management reports.
• Prepares annual budget/quarterly forecast and coordinates with different departments.
• Bookkeeping.
• SAP and BPC Accounting System Maintenance.
• Lead/Participate in ad hoc projects.
• Oversees the Group’s manpower and administrative expenses.
• Oversees the Group’s agency business.
• Provides assistance to sister companies when needed.

• Bachelor’s degree in Accountancy, or similar specialization from a recognized university.
• Minimum 3 years’ relevant experience.
• Audit experience is a must. Accounting experience is preferred.
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $7,000
• Experience in covering all group entities and global coverage i.e. UK, US, North Europe, China, Singapore, India

Role:Product Manager

Description:

Business Storytelling & Research: Develop compelling narratives, create executive presentations and conduct in-depth market research to define the product’s value proposition and market positioning.
• Needs Assessment: Establish a structured framework for conducting needs assessments, identifying pain points and collecting feedback from clients and stakeholders.
• Business Use Cases: Define and document business use cases, ensuring alignment with client needs and product capabilities.
• Product Strategy & Roadmap: Collaborate with cross-functional teams to define the product strategy and create a comprehensive, well-prioritised product roadmap.
• Vendor Evaluation: Evaluate vendor proposals, ensuring a deep understanding of technical details and how they align with business objectives. Provide a clear framework in the evaluation, scoring and selection process through compelling business writing.
• Technical Requirements: Generate comprehensive technical requirements to guide the development of the platform’s design and implementation. Facilitate technical discussions and provide essential guidance to bridge business needs with technical solutions.
• Product Development: Translate business requirements into technical specifications and communicate effectively with technical teams.
• Commercial Model Development: Define the commercial model for the platform, considering pricing, monetisation and revenue strategies.
• Cross-Functional Program Management: Lead and coordinate a program that involves various stakeholders, from securing budget to defining RACI and resource required.
• Leadership Engagement: Engage with sponsors and stakeholders to help shape their vision and provide guidance in aligning business goals with the product.