The Opportunity

As a Customer Success Executive you will utilize a combination of Sales and Operations skills. In this role, you would be allocated a number of clients and you would be their main point of contact: both to train them on our platform and solutions but also upselling and looking after the project management of their studies.

The Team

The Customer Success team works closely with customers to understand their business goals and cooperate/coordinate with internal departments (Sales, Development, Product, Marketing, Finance, etc.) to ensure that we are providing superb technology, tools, products and services so our customers can achieve their goals.

 

What You Will Do

• Work with Account Management and New Business teams retaining and growing existing accounts
• Serve as day-to-day contact for assigned accounts, building trust and rapport with customers, while identifying areas of opportunity and highlighting best practices.
• Working alongside project delivery teams to ensure all projects are delivered successfully and on time
• Being an expert in the application of our product
• Perform consistently and successfully across KPI’s and measures of sales metrics, delivery/operational metrics, and customer satisfaction metrics
• Ensure customer needs are met. Providing consultative value add when they choose to deliver their research objectives via Cint.
• Ensuring projects are closed and invoiced on time
• Ensure that monthly targets are achieved including both new and existing accounts
• Train and on-board customers as needed and support their adoption of the Cint platform
• Provide feedback to product and supply teams as well as the Customer Success Director

Key Responsibilities:

• BTP(SAP Business technical platform) / Digital solutions/System integrations /eCommerce, AI Application Projects: Drive and rollout the digital solutions/projects.
• Requirement Gathering: Communicate with various business departments to collect and document requirements.
• Data Management: Assist in data collection, preprocessing, and annotation tasks, ensuring adherence to company guidelines and best practices for data handling and IT security
• Technical Implementation: Understand the system integration method (API, EDI etc). Support to design and implement the integration architecture/data structure between Cloud base system(E-commerce , middleware, external customer system) and backbone system (ERP or non-ERP system on-premises).
• Collaborative Projects: Participate in discussions, brainstorming sessions, and knowledge-sharing activities within the team. Work closely with cross-functional teams and ensuring alignment with business goals. Update and manage the project management related tool(Jira, Docupedia, TEAMS channel ,etc.)

Team Management

• Lead Wealth Management RMs in the growth, acquisition and retention of HNW clients
• Train and develop staff, monitor performance and appraise Wealth Management RMs against assigned targets
• Manage Wealth Management RMs to achieve stated sales levels by coaching and guiding them to achieve sales targets
• Jointly manage the manpower and P/L of branch service and sales operations with branch manager

Business Development

• Develop, strengthen and execute business models and strategies of Retail Banking Wealth in the Emerging Affluent, Affluent & HNW customer segments
• Participate in sales and marketing activities for affluent and high net worth clients from onshore market
• Enhance the bank’s profile in Wealth Management and grow the assigned portfolio in terms of AUM and customer base while ensuring strong customer engagement
• Assume full management responsibility of Wealth Management RMs sales productivity and ensure effective cross selling of the bank’s products and services   
• Oversee sales efforts including sales force coaching and participate in clients calls with RMs 
• Drive sales productivity (new & cross selling) of Wealth Management products
• Strong follow up skills and initiatives to ensure all time sensitive transactions are executed in a timely and accurate fashion
• Good grasp of internal processes, procedures, documentation, fees and related terms and conditions of products and services offered by bank
• Achieve balanced scorecard, service, operational and regulatory standards set by the bank

Compliance and Regulations

• Apply knowledge of relevant laws and regulations to compliance requirements in carrying wealth advisory activities for HNW clients
• Ensure sales are conducted in accordance with the internal and external regulatory requirements

Project Management

• Ad hoc project management

Key Responsibilities:

• Support the preparation and submission of MAS regulatory reports and group reports of multiple Operations units.
• Ensure the accuracy and timeliness of regulatory reports submitted to MAS as well as internal reports to Head Office.
• Investigate, remediate and review for potential data quality issues impacting regulatory reporting and participate in projects for report automation.
• Establish effective controls and support improvement initiatives in collaboration with other business/functions teams
• Keep abreast of regulatory changes and Group guidelines.
• Liaise with Compliance, IT, Finance and various stakeholders on regulatory reporting matters
• Ensure proper documentation and backup of reports.

• Responsible for developing, reviewing, revising, maintaining, and implementing the Environmental, Health, and Safety (EHS) Management System.
• Review all risk assessments to ensure compliance and carry out revision if necessary.
• Conduct regular site inspections to ensure safe practice and legal compliance
• Investigate all incidents in the workplace and carry out corrective actions
• Carry out regular EHS inspections and audits
• Conduct fire and emergency training for all employees
• Liaise with statutory bodies on EHSS-related licenses and permits and keep updated on the latest change in regulations and Acts and be conversant with all waste management regulations, procedures and licensing requirements
• Promote health and safety at workplace through campaigns, competitions, contests, activities etc.
• Regularly update to management of EHSS performance and the continual improvement plan.

Requirements:

• Diploma/Degree in relevant field (e.g., Health, Safety and Environmental Management, Occupational Health and Safety)
• Over 8 years of relevant experience in the construction and engineering industry
• Familiarity with Singapore regulations and local legislation system
• Excellent skills in ISO 9001, ISO 14000 and OHSAS 18001 audits

If you are interested, please send in your updated resume by clicking “Apply now” or email to [email protected]

Lim Siew Hua

Registration Number: R1984199

Workstone Pte Ltd

EA License Number: 19C9998

(Only shortlisted candidates will be notified.)

1. Identify and pursue new business opportunities in civil works.

2. Build and maintain strong relationships with clients, contractors, and stakeholders.

3. Conduct market analysis to understand industry trends and customer needs.

4. Collaborate with project teams to develop competitive bids and proposals.

5. Attend industry events and networking opportunities to promote our services.

6. Monitor project performance and provide regular updates to management

7. Excellent communication, negotiation, and relationship-building skills.

8. Self-motivated with a results-oriented mindset.

9. Experience in business development or sales within the construction sector, particularly in civil works.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Test Program Manager

Job Requisition Number: IGSMR001

Job Level: More than 10 years of experience (L4)

Location: Singapore

Job Objectives:

• Test program management to support Cards Strategic /Tactical Projects

Key Responsibilities:

• Overall accountable and responsible for delivery of testing services. Preferable to have domain knowledge in Digital, core banking and Cards.
• Manage and oversee the day to day delivery of test services by Bank appointed vendors in the conduct of testing.
• Works with the testing service providers and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan.
• Engages with various stakeholders ﴾including but not limited to, application, security, infrastructure, business﴿, testing service providers to ensure testing services meet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test TCoE team.
• Level of Experience : L4: 10 or more years of relevant experience

Key Requirements:

• Industrial knowledge in banking specifically in core banking, wealth and CRM customer onboarding
• Well verse in SDLC and project delivery especially in testing.
• Has experience managing internal and external stakeholders, including vendors
• Detail and process oriented to ensure deliverables are produced as per governance.
• Project management experience as an added advantage

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send a PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

We are seeking an Investment Analyst / Manager, this role will involve conducting market research, identifying investment opportunities, and supporting the team in evaluating and managing investments in high-growth startups and emerging companies in gaming, and adjacent tech sectors. The ideal candidate is passionate about gaming, has strong financial acumen, and enjoys staying ahead of industry trends.

1. Market and Investment Research: Conduct detailed research and analysis of market trends in the gaming industry, with a focus on mobile gaming and the Indonesian market. Identify potential investment opportunities and partnerships that align with the company’s growth strategy, particularly within Indonesia.
2. Financial Analysis and Modeling: Develop and maintain financial models to assess the profitability and risks of potential investments, including cost-benefit analysis for new game development or acquisition opportunities, especially in emerging markets like Indonesia.
3. Due Diligence: Perform thorough due diligence on prospective investments, including competitor analysis, market landscape assessments, and evaluation of company financials.
4. Strategic Partnerships: Support the development of partnerships with industry stakeholders, including game studios, publishers, and distribution platforms, to maximize value from existing and new investments.
5. Portfolio Management: Monitor and manage the performance of investment portfolios, ensuring alignment with strategic goals. Provide regular updates on financial performance and projections, particularly for investments in the Indonesian and broader Southeast Asian markets
6. Strategic Recommendations: Provide clear and actionable recommendations to senior management based on financial insights, P&L analysis, and investment forecasts. Prepare presentation materials for leadership and stakeholder meetings.
7. Risk Management: Identify and mitigate risks associated with investments and gaming projects, proposing strategies to enhance returns and minimize losses.
8. Cross-Functional Collaboration: Work closely with internal teams, including product, marketing, and legal, to ensure alignment of investment strategies with broader business goals.

Job Requirements:

1. Bachelor’s degree in Finance, Economics, Business Administration, or related field.
2. 5 years & above of experience in investment analysis, venture capital, or strategic finance, preferably in the gaming or tech industry.
3. Deep understanding of the Indonesian market, with proven track record of successful investments or strategic partnerships within Indonesia and/or Southeast Asia, with insights into local gaming trends, consumer behavior, and regulatory environment.
4. Strong understanding of financial modeling, P&L management, and forecasting.
5. Ability to analyze large datasets and synthesize key insights for strategic decision-making.
6. Familiarity with the gaming industry, including mobile platforms, market trends, and competitive landscapes.
7. Excellent communication skills, with experience in preparing detailed reports and presenting to senior management teams.
8. Fluency in English is required; proficiency in Bahasa Indonesia and/or Mandarin would be a plus for communication across international teams.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Project Coordination: Lead project planning sessions, define roadmaps, and ensure timely delivery of key milestones.
• Team Management: Oversee staffing and resource allocation across internal teams and external vendors to optimize project outcomes.
• Programme Oversight: Work with Project Leads and stakeholders to define objectives, scope, and align on goals, addressing potential challenges.
• Communication: Provide regular updates and highlight critical points to Senior Leadership and Board of Directors.
• Risk Management: Conduct risk analysis to identify obstacles and develop strategies to minimize costs and delays.
• Scheduling & Budgeting: Create detailed project schedules with clear parameters, milestones, and budgets.
• Performance Monitoring: Review project scope, schedule, and costs, implementing adjustments as necessary to stay on track.
• Documentation: Ensure all project deliverables are comprehensive, accurate, and meet requirements.

Requirements:

• Industry Expertise: Significant project management experience in financial institutions, with a focus on large-scale projects in M&A or post-merger integrations.
• Experience: 10-15 years of relevant experience, including at least 6-7 years in large-scale project management, ideally within the insurance industry.
• Ability to step into the details when needed to resolve impediments yet has complete visibility of end-to-end view of the project.
• Certifications in Lean/AGILE /project/program/portfolio management preferred
• Strong project management, change management and facilitation skills.
• Sharp analytical and problem-solving skills, including the ability to analyse and interpret complex information from numerous sources, prepare and present analysis and reports, deal with challenges creatively and achieve business-focused solutions.

Job Desription

• To ensure that the Engineering designs are in compliance with project specific requirements, and in-line with the Engineering Standard Practice, Company’s ISO procedures, national and international engineering norms, codes, and safety requirements.
• Generate block diagrams, bill of materials, functional design specifications, design calculation, wiring drawings, and all other documents and drawings as required by project and necessary to ensure equipment can be procured, integrated, tested, installed and handed over to the customer on schedule.
• Ensure equipment supplied for a specific project is technically compliant with relevant specification requirements, project technical standards, correctly configured and completed.
• Ensures equipment specified and designed can be successfully integrated with other equipment with which it has to interface to.
• Produces test procedure documentation appropriate to project commissioning.
• Provides technical support to system assembly and integration team.
• Perform other ad-hoc duties as assigned by the Projects & Retrofit Manager / Assistant Manager

Job Desciption

• Knowledge in AutoCAD
• MS Office
• Well versed and relevant design experience in at least one or more systems in telecomunication

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Donor-Funded Bursaries and Scholarships.
  • Responsible to award the freshmen scholarships annually.
  • Assist in managing the application and awarding process for donor-funded bursaries and scholarships administered by CSFA.
  • Participating in the application process, selection committee preparation, arranging interviews, facilitating offers, agreement signing, and disbursement.
  • Provide assistance to awardees and scholars during the duration of their awards.
• MOE Bursaries and Scholarships.
  • Manage activities associated with the award of MOE bursaries and scholarships.
  • In charge of MOE Scholarship.
  • Liaise with MOE on all matters related to scholarship.
  • Work with admissions to administer the award of the scholarships, uphold the signing of the agreement with the scholars and maintain accurate records.
  • Working with finance to ensure timely disbursement of fund, provide assistance to scholars during the duration of their awards.
  • working with other SMU departments to process fund reimbursements from MOE and providing support to MOE scholars to answer their queries, process their claims for auxiliary expenses that is part of their awards and manage student withdrawal or termination from the program, refund and follow up of on repayment of liquidation damages with the scholars.
• Financial Aid Processing.
  • Participate in the processing of financial aid applications, he/she will verify supporting documents provided by applicants, contact students for further clarification of their application details and request addition documents, if needed.
  • Involved in ongoing process improvement projects that in CSFA.
  • Help to train and manage contract staff hired during peak periods.
  • Participate in outreach efforts such as banner creation, SMU Open House, working with SMU schools to encourage students to apply for financial aid and other events as assigned by Senior Assistant Director CSFA.

• Degree or diploma with at least 3-4 year of administrative work experience (preference for prior experience in educational industry)
• Proficient in Microsoft Office applications and Adobe Acrobat.
• Good time management skills, meticulous and committed to delivering quality outputs.
• Ability to adapt to and be resourceful in managing situations.
• Ability to work effectively independently and in a team.
• Meticulous with an eye for details, with strong administrative skills and the ability to multi-task.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Support assigned Schools to ensure that the faculty administration and talent acquisition practices are aligned with the SMU's policies and practices.
• Provide advisory on policies and guidelines related to faculty life cycle matters such as appointment criteria, onboarding and offboarding, terms of appointment and benefits issues.
• Provide subject matter advise on local employment acts to ensure compliance with regulatory requirements.
• Coordinate and administer the formalization of all appointments, joint appointments and re-appointments.
• Coordinate and administer the relocation and onboarding processes for new faculty members.
• Maintain and perform recruitment data analysis to support recruitment insights shared with various stakeholders.
• Maintain proper housekeeping of hiring records and onboarding documentation.
• Managing and maintaining recruitment related SharePoint sites.

• Degree with at least 5 years of relevant experience in talent acquisition. Prior work experience in institutions of higher learning, particularly in managing faculty life-cycle would be advantageous.
• Resourceful in seeking solutions. Strong critical thinking skills in identifying effective solutions to resolve issues that may arise.
• Ability to influence, interact with and engage stakeholders at various levels.
• Good communication (written and spoken) skills. Familiar with Microsoft Office apps.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

Team Summary

Value Added Services (VAS) is a key growth strategy for Visa globally, aimed at diversifying Visa’s revenue with products and solutions that differentiate its network and deliver valuable solutions across other networks.

We are seeking a dynamic Senior Manager to join our newly established GTM and Commercialization team within the VAS organization. This team is dedicated to enable accelerated revenue growth in VAS for Asia Pacific by driving scalable, predictable and repeatable sales outcomes in a data driven manner. The team collaborates closely with senior leadership as well as functional teams including Generalist and Specialist sellers, VAS solution owners, Marketing, Sales Operations, etc.

The successful candidate will be based in Singapore, working closely with both Hub and market leaders.

This role is perfect for those who thrive on variety and enjoy tackling new challenges, and not seeking a routine job profile. Given the small size of our team, the role requires a high degree of flexibility and adaptability to handle different types of work. The ideal candidate would be ambitious, commercially minded, have a keen understanding of what drives business success, and possess strong interpersonal skills.

Primary responsibilities:

• Establish scalable and repeatable GTM strategies and processes that can be applied across different products and services
• Ensure that VAS products align to local/regional client needs, are clearly positioned, are appropriately priced for target Sales channels, and have an effective Sales narrative.
• Develop centralized assets and frameworks to streamline the GTM process in region, such as client and market segmentation, sales journey mapping, competitive intelligence, penetration and whitespace analyses, etc.
• Partner with solution and sales enablement teams to drive activation of global sales plays in region
• Partner with VAS leadership to identify opportunities to accelerate revenue across VAS functions and establish a streamlined GTM implementation framework to capture these opportunities efficiently.
• Assess feasibility of VAS solutions for rollout into Asia Pacific markets and provide regional and global colleagues with local market requirements and customizations that will influence VAS expansion strategies.
• Streamline VAS pricing strategy and execution in the region by steering the development of pricing principles, creating and maintaining pricing roadmaps, as well as systematic approaches to evaluate client impact.
• Collaborate with cross-functional teams in region and global to ensure alignment and consistency in GTM strategies.
• Contribute to other VAS strategic initiatives as needed, acting as a subject matter expert on VAS capabilities as well as strategic vision.
• Work closely with the team leader to support the development and implementation of commercial strategies for VAS products.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Marketing Manager

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

procurement manager:

A procurement manager is in charge of making purchases in an organisation. They perform very essential functions, like conducting research, placing orders and procuring items like raw materials and other important items. Knowing more about the job of a procurement manager and learning about their duties and salary can help you decide if this is a suitable career choice for you. In this article, we answer, "What is a procurement manager?", define their role, explain the challenges they face and find out the qualifications and skills required to become one.

JOB REQUIREMENTS:

• develop and implement cost-effective procurement strategies

• build and maintain relationships with the right vendors

• negotiate prices with vendors to secure the best price for their company

• compare different proposals and select the one which suits the company's needs

• maintain communication with vendors to ensure timely delivery

• check adherence to all health, safety and environmental regulations

• prepare detailed reports about transactions and purchases periodically

• oversee invoicing, payment and coordinate with the finance department on the same

• supervise technological systems that track the shipment, inventory and supply of materials

• lead and advise a team of procurement staff

Commercial Leadership

• Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion.
• Develop and execute strategies to achieve 20%+ (or as agreed) revenue growth within the client portfolio.

Pipeline and Strategy Management

• Actively manage and develop a pipeline within accounts, aligned to a go-to-market strategy in collaboration with a Business Development Manager (BDM).
• Leverage business acumen to identify and capitalize on untapped growth opportunities within clients.

Client Engagement

• Dedicate over 50% of time to cultivating new business and relationships within clients, actively participating in promotional activities.
• Proactively leverage professional networks to generate new opportunities with existing clients.
• Build personal brand and relationships with senior stakeholders (C-level across business, tech, sales, marketing) within the client portfolio.
• Spend significant time face-to-face with clients, ensuring strong engagement and understanding of their needs.

Financial Management

• Accountable for revenue and profit forecasts and delivery.
• Delegate delivery responsibilities to relevant Delivery Managers (DMs) while maintaining oversight.
• For mature accounts, iteratively explore replacement pipelines to mitigate ramp-downs.
• Ensure accurate financial forecasts, projections, and adjustments.
• Manage and mitigate risks effectively, including succession planning.
• Own P&L and meet agreed financial targets (budgets, order book, revenue, margin, and other metrics).

Strategic Planning and Execution

• Ensure robust account growth planning (leveraging Client Growth Model / CGM) aligned with client business needs, including strategies for significant renewals.
• Drive continuous improvement and innovation in solutions, commercials, and positioning within the portfolio.
• Focus on building industry expertise and credentials to enhance client engagement and service delivery.

Operational Excellence

• Ensure compliance with governance, business rules, and regulatory standards.
• Embed critical initiatives and processes within the client portfolio to achieve strategic objectives.
• Foster a culture of high performance and continuous improvement within the team.

We are seeking an experienced and highly motivated Healthcare Quality Manager to join our dynamic team to oversee and enhance the quality standards across our clinical and operational processes. This role offers a unique opportunity to work closely directly with the CEO and top-level management and contribute to the company's strategic vision within the healthcare industry. This role will be responsible for ensuring compliance with healthcare regulations, improving patient care outcomes, and optimising operational efficiency. The ideal candidate will bring a strong background in healthcare quality management, a passion for continuous improvement, and the ability to drive initiatives that ensure the highest standards of care.

• Develop, implement, and maintain quality assurance programs tailored to the clinical and hospital environment.
• Collaborate with clinical teams, operational managers, and leadership to identify areas for improvement and implement evidence-based solutions.
• Conduct thorough audits, inspections, and evaluations to ensure clinical processes adhere to regulatory standards (e.g., Joint Commission, CMS).
• Analyse clinical data and operational metrics for trends and performance anomalies, driving quality improvements in patient safety and care outcomes.
• Ensure the quality and efficiency of clinical operations, working closely with relevant teams to align with industry standards and patient care goals.
• Provide detailed reports and direct feedback to executive leadership regarding quality metrics and clinical outcomes.
• Oversee and audit clinical and operational quality, ensuring that all procedures meet healthcare regulations, standards, and internal policies.
• Develop, implement, and monitor quality assurance and improvement plans across all departments.
• Ensure compliance with all regulatory bodies (e.g., JCI, Ministry of Health) and maintain up-to-date knowledge of relevant regulations.
• Lead the organisation in accreditation and certification processes, including preparation and follow-up on assessments.
• Collect, analyse, and present quality performance data, providing actionable insights to drive continuous improvement.
• Implement and track key quality performance indicators (KPIs) for both clinical outcomes and operational efficiency.
• Facilitate training programs to ensure staff understand and adhere to quality standards and best practices.
• Foster a culture of safety, quality, and compliance throughout the organisation.
• Conduct regular internal audits to monitor compliance with internal and external standards and recommend corrective actions where needed.
• Stay updated on industry trends and best practices in healthcare quality management to continuously refine and improve processes.

• A minimum of 6 years of proven experience in clinical operations and quality management, or similar role in the healthcare sector.

• Strong knowledge of QA methodologies, tools, and regulatory standards applicable to healthcare.
• Experience designing, implementing, and managing quality assurance programs in compliance with healthcare regulations.
• Excellent communication skills with the ability to work collaboratively with healthcare professionals and influence decisions at a senior management level.
• Strong analytical skills with a focus on data-driven decision making in clinical operations.
• Familiarity with regulatory bodies such as the Joint Commission, CMS, and other healthcare compliance standards.
• In-depth knowledge of healthcare regulations, quality standards, and accreditation processes.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable recommendations.
• Excellent interpersonal and communication skills, with the ability to work collaboratively across teams.
• Certification in Healthcare Quality (e.g., CPHQ, Lean Six Sigma, or equivalent) is preferred.
• Strong project management skills with the ability to lead initiatives from conception to completion.
• Familiarity with quality improvement methodologies (e.g., Plan-Do-Study-Act, Lean, Six Sigma).

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

JOB DESCRIPTION

Candidate must be able to oversee every section of the company

Candidate is the in charge of the overall supervision an entire organization

Most of the time, Candidate is required to attend meetings than staying in front of the computer

must be able to make decisions, sometimes quickly, based on available information

should be able to convey complex thoughts and processes clearly and concisely

also able to build a diverse team with different talents and personalities

JOB REQUIREMENTS

2+ years in administrative management

Proficient in Microsoft Office Suite

Project management experience

Budgeting and financial reporting experience

Contract management experience

Strong communication skills, both written and verbal

• Stakeholder Management:
  Build and maintain strong relationships with key client stakeholders, ensuring alignment on recruitment needs, business strategies, and overall objectives.
• HR Business Partnering:
  Act as an HR Business Partner for key account(s), delivering tailored recruitment and HR solutions to meet the client's strategic goals. Provide advisory support on HR policies, talent acquisition trends, and workforce planning.
• Employee Management:
  Oversee the onboarding, management, and development of employees within the RPO model, ensuring high levels of engagement, satisfaction, and retention.
• Performance Management:
  Execute performance management processes for client teams, including setting KPIs, conducting performance reviews, and delivering feedback to optimize productivity and service delivery.
• Client Delivery & Recruitment Oversight:
  Manage end-to-end recruitment processes for clients, ensuring timely delivery and achievement of hiring goals. 
• Reporting & Analytics:
  Provide regular updates and reports to clients, employee performance, and overall account health.
• Problem-Solving:
  Proactively identify issues and recommend solutions to enhance client satisfaction and operational efficiency.

• Singaporeans and PR preferred

• Experience:
  Minimum of 1 year of experience in HR Business Partnering or Talent Acquisition, preferably within an RPO model.
• Skills:
• Strong stakeholder management and interpersonal communication skills.
• Proven expertise in employee/employer management and performance management.
• Strong analytical skills with the ability to present data-driven insights.
• Excellent problem-solving and decision-making abilities.
• Preferred:
• Previous experience managing large-scale recruitment projects within the RPO framework.
• Familiarity with Applicant Tracking Systems (ATS).

• Collaborative and dynamic work environment
• Environment that allows/appreciates initiatives
• Career growth opportunities in a fast-evolving industry

Responsibilities:

- To grow sales by increasing the sales channels

- Maintain present customer relationship

- Strengthen sales management and control sales expenses

- Cooperate with and supervise project implementation

Requirements：

- At least two years in sales and marketing

- Sales experience in events and exhibitions

- People with experience in Recruiment Services can be potential

- Able to travel for work trip

- Work from home in Singapore is allowed

EA License 22C1383

EA Personnel R1988532

Our client is a well-established multinational corporation, serving as a one-stop communication provider in Southeast Asia. They offer comprehensive solutions and services to meet diverse business needs in the region.

They are seeking are seeking an experienced Channel Alliance Manager to drive business expansion across the APAC region through strategic technology alliances and distributors.

In this role, you will collaborate with sales, presales, marketing, and partner teams to promote IT System Integration products and solutions. Your primary focus will be on fostering strong partnerships with key technology providers and developing joint go-to-market campaigns that drive sales growth.

Key Responsibilities:

• Manage and grow relationships with strategic technology partners (e.g., Cisco, Fortinet, CrowdStrike).
• Collaborate with the Partner Program Team to create and execute partner campaigns.
• Drive business success by working closely with sales, presales, and marketing teams.
• Develop and implement business plans with strategic technology alliances.
• Build executive-level relationships with key partners.
• Create and execute enablement training programs for sales and presales teams.
• Generate demand and accelerate sales opportunities to closure.
• Attend industry events, trade shows, and partner meetings to drive business growth.

Requirements:

• Proven experience in selling IT System Integration products and solutions.
• Strong understanding of IT market trends and technology (experience with Cisco, Fortinet, or CrowdStrike preferred).
• Regional experience in the APAC market, with knowledge of local business landscapes and distributors.
• Business development experience, especially in managing partner programs and strategic alliances.
• Strong collaboration and relationship-building skills.
• Willingness to travel as needed.

This role offers a fantastic opportunity to lead strategic initiatives in a dynamic and growing market. If you have a strong track record of success in IT sales and channel partnerships, we want to hear from you!

To apply, please send your latest resume, in word format outlining your relevant experience and qualifications to [email protected]. We look forward hearing from you.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Please note that unfortunately, at this moment, our client is unable to extend support to candidates under the EP, SP, or WP schemes. Thank you for your understanding.

EA Personnel Name: Ong Irene

EA Personnel Registration Number: R1980370

EA License no.: 21C0783

About the role

The incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused

solutions to support the achievement of business objectives.

What you will be doing

• Communicate with customer, warehouse and forwarder in day to day operations

• Validating shipping documents from vendors, ensuring document completeness and accuracy adhering to SOP

• Advise vendor the mode of transports based on guidelines.

• Liaising with vendors / forwarders on shipment arrangements

• Monitoring of shipment status and to address custom clearance issues promptly.

• Reporting tasks (Extracting of reports from portal)

• Other ad hoc - Further duties to be identified in due course.

The successful candidate

• Preferably Diploma / Degree in Logistics / Supply chain

• Candidate with minimum 2-3 years’ experience

• He/She must equip with effective communication and collaboration skills to work with vendor, supply chain

team, marketing team and freight forwarders.

• Candidates to equip with basic MS Office skills

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WE ARE HIRING !! Apply now and make a difference.

Role: Application Technology Delivery Manager (ADM TDM)

Job Requisition Number: JR42611

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

To support AML Projects for Singapore and Regional entities

Key Responsibilities

• Participate in end-to-end projects for system implementation of KYC and AI related system integration with other AML systems

• Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan

• Communicate complex technical solution to other GTO teams and business users in layman’s terms

• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Provide status update related to technical delivery and escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements:

Must Have

• More than 12 years of working experiences in IT industry

• More than 8 years of experiences in technical project management

• At least 8 years of experience / knowledge in Unix Shell Scripting, Oracle, Java

• At least 8 years of experience in system and software design and UI/UX design

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Preferably experiences implementing or managing AI/ML related project

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location