• Responsible for developing, reviewing, revising, maintaining, and implementing the Environmental, Health, and Safety (EHS) Management System.
• Review all risk assessments to ensure compliance and carry out revision if necessary.
• Conduct regular site inspections to ensure safe practice and legal compliance
• Investigate all incidents in the workplace and carry out corrective actions
• Carry out regular EHS inspections and audits
• Conduct fire and emergency training for all employees
• Liaise with statutory bodies on EHSS-related licenses and permits and keep updated on the latest change in regulations and Acts and be conversant with all waste management regulations, procedures and licensing requirements
• Promote health and safety at workplace through campaigns, competitions, contests, activities etc.
• Regularly update to management of EHSS performance and the continual improvement plan.

Requirements:

• Diploma/Degree in relevant field (e.g., Health, Safety and Environmental Management, Occupational Health and Safety)
• Over 8 years of relevant experience in the construction and engineering industry
• Familiarity with Singapore regulations and local legislation system
• Excellent skills in ISO 9001, ISO 14000 and OHSAS 18001 audits

If you are interested, please send in your updated resume by clicking “Apply now” or email to [email protected]

Lim Siew Hua

Registration Number: R1984199

Workstone Pte Ltd

EA License Number: 19C9998

(Only shortlisted candidates will be notified.)

• Language Requirement: English
• Location Requirement: Singapore
• Work setup: Hybrid 
• Sector: Technology

The Client Services Manager (CSM) is responsible for leading a team of recruiters to deliver a best-in-class service to clients across one or more client accounts, building trust and strong relationships with key client contacts to achieve the talent acquisition partnership goals.

Duties and Responsibilities:

• Lead a high performing team to provide high quality services focused on exceeding the expectations of clients.
• Set clear performance standards and goals for the team. Assess progress against goals and performance standards, proactively address gaps.
• Provide leadership and coaching to direct reports.
• Establish regular communications with direct reports through 1-1 meetings, team meetings with established agendas or other regular touch points. Provide in the moment feedback.
• Complete performance management processes, including providing feedback and proactively addressing gaps.
• Provide leadership to the team by earning trust, motivating and inspiring great performance while fostering a positive inclusive environment that encourages collaboration and learning.
• Showcase an extremely high level of understanding and becomes fully engrained in the client organization including building strong relationships with key stakeholders, organizational structure.

• Partner with internal Cielo teams and client leaders to ensure successful implementation of new clients.
• Develop recruiting metrics and analytics that provide insights and drive decision, including time to fill, aging, cost per hire, candidate and hiring leader satisfaction surveys, recruiter productivity, source of candidate and hire among others.
• Directly works with Recruiters and hiring leaders to foster relationships and build trust.
• Manage programs, events and campaigns to build candidate pipeline and drive recruiting strategy to meeting hiring goals.
• Drive the team to develop comprehensive, strategic hiring strategies including passive candidate outreach, recruitment marketing plans and utilization of cutting-edge recruitment technologies.
• Participate in client meetings, sharing updates and data. Discuss gaps in service delivery with proactive plans to address and remediate.
• Support recruitment process needs of clients.
• Leverage shared delivery resources effectively.

• Maximize the use of Cielo resources to meet goals.
• Responsible for Cielo-specific metric reports and P&L management
• Drive standardization, continuous improvement and consistency of processes and procedures.
• Effectively work as part of the Cielo Client Services Management team to share best practices and drive organizational initiatives.
• Other duties as assigned.

Supervisory Responsibilities

The Client Services Manager will lead a team of Recruiters, providing guidance, conducting performance reviews, and supporting professional growth.

Growy is shaping a better future by making tasty, healthy & sustainable food affordable through our next-level vertical farms. Our innovative approach ensures year-round production of high-quality, locally grown crops, contributing to Singapore’s food security strategy.

What you’ll do

• Generate leads through providing samples of our products, networking, referrals, participation in industry events and trade shows.
• Build and maintain strong relationships with key customers, understand their needs and provide solutions.
• Conduct product demonstrations, presentations, and workshops to educate customers about our vertically farmed greens.
• Collaborate with internal teams including Business Development, Operations, and R&D on sales strategies and product development.
• Provide feedback from the market to enhance product offerings and customer experiences.
• Track sales and customer relations.

What you’ll need

• Proven experience in B2B sales, preferably in F&B and/or working with retailers.
• Hands on approach to actively seek out and engage new potential customers.
• Excellent communication and presentation skills.
• Ability to work independently, manage multiple priorities and thrive in a fast-paced, dynamic environment.
• Proficiency in using CRM software and other sales-related tools.
• Having your own vehicle will be an added advantage.

What you’ll get

• Insurance and Medical Benefits
• Annual Leave
• Training and Upgrading Opportunities
• Be a part of a revolutionary industry for the future of food
• Healthy greens and more.....

#Agritech

Job Description

Our client looking for an Operations Manager who is proactive, organized and meticulous to ensure the smooth and efficient running of our office cum warehouse.

· Good time management skills

· Excellent communication and coordination skills with 3PL team( third party logistics team), internal logistics & operations team, other broader team based overseas

· Able to handle day to day logistics and supervision of the same

· Ability to handle desk-bound, routine work

· Raising of Invoices and Packing slips from customised software (Training will be provided).

· Good working knowledge in Word, Excel

· Proactivity in finding ways to improve work process flows

· Documentation & Filing

· It may involve visits to Singapore for bank submissions

· Any other ad-hoc tasks as may be assigned from time to time

We’re looking for someone with:

· Minimum 3 years of experience working with background of logistics

· Hands on attitude

· Attention to detail

· Independence, taking initiative and can work with minimal supervision

· Grit, willing to do whatever it takes to get the job done

· Strong work ethic, care deeply about doing things well

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Manager / Senior Manager, Private Wealth Strategy & Solutions

Be part of the Southeast-Asia (“SEA”) Business Solutions team that work on high-impact projects in the private wealth sector, providing a combination of strategic development, solutions design and cross-functional project management to formulate product strategy, prototype new products and verticals, execute product expansion and improvement initiatives.

Responsibilities

• Understand the financial goals of high-net-worth individuals ("HNWI") and capital markets / wealth management solutions (such as structured products, alternative funds, capital markets and credit products, asset allocation approach) and keep abreast of the latest development in the financial markets, especially in the private wealth scene.
• Formulate product strategies (opportunity sizing, product roadmap, strategic analysis) that cater to the needs of HNWIs, backed by synthesising customer needs, industry developments, and in-depth peers benchmarking in alignment with the firm's growth objectives.
• Assess the company's current retail offerings and identify opportunities for upgrade, customization, digitisation or automation that cater to the client experience and needs of HNWIs. Be able to conceptualise the to-be state of new product/vertical launch and product enhancements, define the scope of work required to ensure the competitiveness of new products.
• Collaborate with external providers to identify high quality new product offerings that would appeal to HNWIs. Collaborate closely with internal global and local stakeholders, including technology teams and sales/marketing teams, to drive alignment on new opportunities and drive execution from solutions design, development, MVP launch and post-launch iterations.
• Proactive in managing risks and key dependencies to ensure research and new product initiatives are delivered on timely basis.
• Support the team in discussions, due diligence and negotiation processes with external strategic partners.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Requirements

·       Minimum 5 - 8 years of experience in product management / product strategy role or similar role in the private banking or wealth management industry; strong preference for candidates with prior experience in management consulting firms or internal strategy functions

·       Have experience dealing with high-net-worth individuals and possess strong knowledge of financial products (structured products, alternative funds solutions, capital market products)

·       A fast learner with strong background in analytics, strategic thinking, and ability to structure issues and problem solve, ability to run research studies independently to drive recommendations

·       Highly adaptable and ability to shift between high-level strategic development to hands-on execution; results driven and ability to manage cross-functional teams toward milestones, while also able to work well independently

·       Solid communication skills including executive level communication / reports; working proficiency in spoken and written English and Fluency in Mandarin is an added advantage (other Southeast Asia languages would be a plus)

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

As an Assistant Manager, Regulatory Affairs, this role will be responsible for Singapore product registration, including regulatory, quality assurance and pharmacovigilance compliance. The ideal candidate will be responsible for providing strategic regulatory inputs to the business for new product submissions and launches, accelerate regulatory submissions / approvals, product lifecycle maintenance and post-market compliance. This position also supports regulatory intelligence and due diligence projects, as and when required. The incumbent reports to the Senior Manager, Regional Regulatory Affairs.

Key Roles and Responsibilities:

• Responsible person of Singapore for regulatory, quality assurance (QA) and pharmacovigilance (PV) compliance.
• Serve as the PV back-up personnel in SciGen.
• Responsible for evaluation, compilation & preparation of registration dossiers and preparing registration applications for Singapore.
• Liaise with Health Sciences Authority (HSA) on matters pertaining to regulatory activities, licenses, permits and audits.
• Ensure compliance in accordance with the HSA standard requirements of Good Distribution Practices (GDP) and GxP.
• Support regulatory intelligence and updates of the HSA regulations.
• Support Singapore product registration feasibility assessment and due diligence evaluation.
• Partner the Business Development team in assessment of registration potential for new portfolio.
• Attend to both internal and external audits conducted by internal / external audits certification body for GDPMDS, GDP and PV-related matters for Therapeutic Products, Medical Devices, Chinese Proprietary Medicine and Health Supplements.
• PV: Maintain and manage the PV systems, including to ensure incoming PV reports are collected, documented, collated and archived for accessibility at a single point.
• QA: Create, review and update Standard Operating Procedures pertaining to QA.
• QA: Liaise with manufacturers and clients on product complaints and any other QA issues.

Requirements:

• Registered Pharmacist holding a valid Practising Certificate with the Singapore Pharmacy Council is a must.
• Minimum five (5) years of relevant experience in pharmaceutical products and medical devices registrations.
• Good knowledge of regulatory processes and requirements for new submissions, Marketing Authorisation maintenance and variation submissions.
• Proficient in Common Technical Document (CTD) requirements.
• Regional experience, preferably in Asia Pacific countries, are a plus.
• Good written and verbal communication skills in English.
• Strong problem solving and analytical skills.
• Proactive and able to work independently as well as in a team.

Job Responsibilities:

· Consistently provide unexpected and unrequested service to create an outstanding experience for our guests, leading and encouraging the team to do the same. Greet, check, farewell

· Set a high standard in all performance aspects of the job

· Meet, greet, and lead guests to their seats

· Maintain the grooming standards of team members

· Ensure the total supervision of team members

· Assist in effective rostering to ensure all regular service and events are adequately covered

· Present bills and collect payment from the guest

· Arrange table settings and maintain a tidy dining area

· Respond promptly to guest inquiries

· Ensure the protection and maintenance of all operating equipment in conjunction with the maintenance manager

· Undertake any other duties as requested by the Manager

Requirements:

- Ability to adapt and thrive in a dynamic and fast paced environment.

- Possess strong interpersonal and communications skills.

- Able to work independently and in team.

- Able to commit on weekends and Public Holidays.

- Able to interact with customer.

Responsibilities:

• Develop and start business with new channel partners and end users.
• Train and assist distributor/dealers and end users to ensure they are well-versed in our products and services and can effectively adopt our products.
• Establish and sustain robust relationships with partners including distributors, dealers, end users.
• Be accountable for owned territories through creating, qualifying, updating, forecasting, and driving sales opportunities.
• Conduct market research to identify potential opportunities and trends in the consumer market.

Education And Work Experience:

• Bachelor's degree (B.A./B.S.) in business or related field
• Minimum of 5 years of channel account management or retail buying experience in the consumer electronics industry

Preferred Qualifications:

• National account management experience is preferred.

Knowledge and Skills:

• Intermediate experience with Word, Excel, and PowerPoint.
• Ability to multi-task and manage workflow priorities.
• Confidence to speak in front of large groups or senior management.
• Focused on taking initiative to solve problems and create positive results.
• Strong communication skills via email, phone, and face to face internally and external partners.
• Team player who is open to support other team members.

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organizing, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organization and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartiest® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, and training as well as development needs of colleagues.
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Director of Housekeeping / Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Diploma or Degree preferably in hospitality or related field.
• Minimum 4 years of relevant industry experience, minimum 2 years in a management level position.
• Experience in luxury hotel / resort environment.

Competencies

• Oral and written fluency in English. Ability to converse in other languages is an advantage.
• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.
• High level of confidence and strong interpersonal skills to handles all levels of communication to colleagues and guests.
• Confidently able to resolve problems and make decisions.
• Adaptable to multicultural guest needs and works seamlessly with colleagues from diverse cultures.
• Uses sensitivity and discretion in supporting guests’ needs.
• Leads to constantly improve the guest service experience.
• Leadership skills developed – collaborative, enabling, and entrepreneurial.
• Career focused, wanting to grow and develop, self-motivated.
• Flexible and able to embrace and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Team Summary  

 The Acceptance Solutions team in thew Product organization is a team of seller side thought leaders and execution-focused specialists, who are merchant acquiring domain experts. Our primary objective is to support our  geographic markets with the deployment and execution of seller (merchant and acquirer) solutions that increase stickiness to Visa through solving for client pain points, while generating sustainable new  revenue streams. 

What an Acceptance Solutions Manager does at Visa: 

This role will be a critical member of the AP Acceptance Solutions team responsible for supporting deployment, activation, and usage of a range of seller side solutions including Tap to Pay, Tap to Phone (and other Tap to X use cases), Pre-Disputes Services (e.g.: Verifi), Rapid Seller Onboarding, Visa Merchant Screening Service (VMSS), Visa BIN Attribute Service and other data solutions. This team also provides thought leadership in the development of new solutions, for example Biometric Payments and Digital Receipts. 

This individual will work closely with geographic MS&A and Product leads and their clients (e.g.: acquirers, payment gateways, merchants) to build client business development strategies, lead pre-sales engagements and pipeline management, and project manage client implementation & integration of these solutions and initiatives. The primary focus of this role will be Visa's dispute management solutions. 

In this role, you are expected to: 

• Serve as the subject matter expert for Visa Acceptance solutions, offering guidance to markets and client-facing teams 

• Lead efforts to expand Acceptance Solutions adoption across the Asia Pacific (AP) region, working with client-facing teams to identify potential clients, understand their needs, and demonstrate how the product can fulfil these needs 

• Develop high-quality pitch decks, business cases and case studies tailored to clients specific portfolio performances and market conditions 

• Collaborate with Global Products, Regional Products and Solutions, and AP Client Services teams on technical solutioning and implementation 

• Work with regional stakeholders, global product owners, and cross-functional teams to facilitate internal approvals and technical or process changes necessary for launching new use cases 

• Align with key cross-functional AP and Global stakeholders, and priority markets to ensure strategic and tactical alignment for long-term product vision 

• Advocate for the needs and requirements of the AP region in global product development and strategy 

• Maintain a well-organized and up-to-date repository of product materials, including service guides, specifications and other relevant information 

• Manage stakeholder expectations, keeping them informed about the product's progress, challenges, and successes 

• Work with Visa Consulting and Analytics (VCA) to analyze data and monitor live customer product performance 

• Assist in managing the product budget, financial planning and forecasting 

• Keep updated with regulatory changes and industry trends, evaluating their potential impact on the product, and adjusting the product strategy accordingly 

Why this is important to Visa 

As competition intensifies at the point of sale with growth in alternative payment methods, sustaining past growth trajectory will require Visa to continually innovate and value-add to ensure merchant preference for Visa payments. This will help Visa not only to generate incremental value-added service revenues, but also to drive relevance and active usage of core consumer payment products while deepening relationships with Visa clients. 

• Performs all management jobs and incharge of manage all staff performance

• Performs all treatments and massage therapy available on the spa menu

• Manage appointments and keep on time

• Interacts cooperatively with other spa team members to provide a seamless customer experience

• Be sensitive to each guest’s comfort level and service needs

• Adheres to a high professional standard in dress, grooming, language and lifestyle

• Consistently records and updates client records

• Helps in performing other expected tasks and duties: stocks, treatment rooms’ cleanliness, assist in bookings, etc.

• Familiar with Body scrubs and/or wraps techniques, body massage, facial treatment processes

• High energy, able to work in a fast-paced environment

1. Singapore Citizens or PRs are preferred;

2. It is best to have more than 3 years of work experience in BEAUTY CENTRE MANAGER.

3. The salary range is between SGD 2500-4800.

4.Work 6 days a week, overtime on Saturday and Sunday, shift work system.

Interested applicant please email your resume at [email protected] or contact us at +65 86969408.

Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C919320

As a Lead Trading Operations Manager within Trading Operations Team, you will be responsible for communicating with various liquidity providers to ensure that our pricing and execution is optimised for clients and the business. You will be a subject matter expert on monitoring price streams, and execution settings, creating and rolling out our team’s standard operating procedures. This position calls for a strategic thinker with a robust understanding of financial markets and risk management.

Key Responsibilities:

• Develop and implement liquidity management strategies to ensure efficient capital utilization and maintain market competitiveness.
• Communication with liquidity providers to ensure competitive pricing and execution for clients.
• Monitor our company performance and provide strategic recommendations to make improvements.
• Develop robust standard operating procedures and trading infrastructure by collaborating with operations team, dealing team and IT team.
• Report to key stakeholders on current performances, issues, and actionable solutions and be able to take lead in completing solution building projects.

• Bachelor’s degree in finance, Economics, or related field; advanced degree preferred.
• Proven experience in liquidity management, financial analysis, or a related role infinancial services.
• Strong analytical skills and proficiency in financial modeling.
• Excellent communication and problem-solving abilities.
• Experience with Metatrader or any other trading platforms.

The Senior Accountant/Assistant Finance Manager is responsible for maintaining day-to-day financial reporting and regulatory compliance needs of our business. The person will work closely with the company's cross-country team, while reporting to head of finance.

Key Responsibilities

• Ensure timely and accurate month end closing and prepare monthly reports including monthly financial statements, cash flow statements and management reporting
• Ensure compliance of financial records and controls with corporate statutory, and regulatory requirements
• Ensure timely preparation and submission of quarterly Singapore GST returns
• Ensure overall good maintenance of accounting books
• Assist in cash flow, credit control, and receivables management
• Work collaboratively with various internal parties across the company's global offices to acquire or provide information needed for analysis, reporting, budgeting and forecasting
• Participate with team in liaising with external auditor, tax agents, and external parties for all statutory and regulatory requirements to ensure compliance
• Prepare payments by certifying documentation and requesting disbursements
• Any ad-hoc tasks as assigned

• Degree in Accounting or equivalent Professional Qualification (CA Singapore / ACCA / CPA)

• At least 3 years of accounting full set experience with strong working knowledge accounting principles, practices, standards, laws, and regulations
• Proficient in Xero & MS office
• Good time management and organisational skills to meet deadlines
• Adaptive, ble to multi-task in a startup-esque environment
• Able to work independently with minimum supervision
• Strong interpersonal skills, and good team player
• Passionate and willing to learn and unlearn, to internalize learnings

• Ample opportunities to grow. You get to propose your own ideas and see it through.
• Work with passionate, talented and driven colleagues who get things done!
• Opportunity to work cross-country and with variety of projects of different nature.
• Challenging and exciting problems that await you to solve.
• Comprehensive Health Insurance Coverage.
• W3F (Work, Wellbeing, Welfare) Fund for courses, materials, personal health and wellbeing

Primary Objective:

• To acquire and service clients to achieve and exceed the Bank's defined sales goals and revenue
• To provide personal financial advice and on-going servicing of clients to deepend client relationship and to maximise business opportunities

Key Responsibilities:

Client Acquisition

• Organise, execute and participate in sales activities and programs
• Solicit new customers or increasing product penetration in existing base to achieve and exceed Bank's defined goals and revenue
• Participate and support consumer sales marketing activities for customers' acquisition and retention

Client Servicing

• Perform ongoing servicing of client accounts and identify any potential opportunities for extending basic and priority banking services
• Promote the Bank's products and services
• Cross-sell to existing bank customers to expand customer's share of wallet
• Adhering to high service level
• Promptly attend to customer's enquiries and other servicing matters

Compliance and Regulations

• Adhere to banks and regulatory requirements and uphold strong customer service experience
• Ensure sales are conducted in accordance with the internal and external regulatory requirements

Overview:

The Operations Manager is a pivotal role responsible for the selection and management of outsourced Fieldwork partners. The role encompasses the end-to-end operational process related to fieldwork and data collection, ensuring the precise and seamless delivery of data files that meet the designated specifications for all projects within the assigned territory.

Key Responsibilities:

1. Vendor Management:

• Vendor selection: Identify, evaluate, and select outsourced FW partners.

• SLA Development:Establish and manage Service Level Agreements (SLAs) with vendors to ensure high-quality and timely service and data delivery.

• Vendor Performance Monitoring:Regularly evaluate vendor performance against SLAs, addressing any issues and implementing improvement plans as needed.

• Relationship Building: Foster strong, collaborative relationships with FW partners to ensure effective communication and long-term partnership success.

2. Operational Timeline Management:

• Project Scheduling:Develop and manage detailed operational timelines to ensure all studies are executed on time and within budget.

• Resource Coordination:Align regional projects with research team requirements and overall resource capacity to ensure smooth project staging and execution.

3. Questionnaire Management:

• Questionnaire Ownership: Act as the primary owner of all questionnaires within the designated territory.

• Preparation and Customization:Oversee the preparation of questionnaires, incorporating client-specific requirements into studies to ensure relevance and accuracy.

• LOI Management:Proactively manage survey length in conjunction with the research team.

• Survey design: Ensure best practice in survey design is implemented e.g. mobile optimisation.

4. Operational Process Design:

• Process Development:Design and implement robust end to end operational processes from the receipt of the designed questionnaire through to the delivery of data.

• Process Optimization: Continuously evaluate and optimize processes to enhance efficiency and quality of project delivery.

• Issue Resolution: Proactively identify potential project risks and issues and implement solutions to mitigate them promptly.

5. Sample Management:

• Fieldwork Oversight: Monitor fieldwork activities to ensure effective sample management and adherence to study protocols.

• Response Rate Management:Implement strategies to manage response rates.

• KPI Monitoring:Track and analyse demographic and other core Key Performance Indicators (KPIs) to maintain sample quality, consistency and representativeness.

• Market expert: Ensure comprehensive knowledge of the territory markets including demographics and FS positioning in order to facilitate the effective tracking of sampling and data quality through fieldwork.

6. Sample Quality Assurance:

• Quality Control: Ensure rigorous quality control measures are in place to maintain the integrity of the sample that reports the data.

• Link Testing and Data Verification: Conduct thorough link testing and data checking to ensure accuracy and reliability of the data collected.

7. Data Preparation and Delivery:

• Data File Preparation:Prepare data files in accordance with agreed specifications inclusive of merging and weighting, ensuring they meet the required standards and expectations.

• Final Data Review:Conduct a final review of data files to ensure completeness and accuracy before delivery to research teams.

8. Stakeholder Collaboration:

• Cross-Functional Coordination:Collaborate with internal teams, including research and client success to ensure seamless project execution and delivery.

• Stakeholder Communication:Provide regular updates to senior management and key stakeholders on project status, challenges, and successes.

Role specific knowledge and experience:

• 5-7 years’ experience in an operations management role in the market research industry

• Extensive experience in selecting, negotiating, and managing outsourced partners and vendors.

• Proven track record of establishing and maintaining Service Level Agreements (SLAs) to ensure high-quality and timely service delivery.

• Strong background in project management, with the ability to develop and manage detailed operational timelines.

• Experience in coordinating multiple projects simultaneously, ensuring alignment with resource capacity and team requirements.

• Experience in managing sample selection, fieldwork monitoring, and response rate strategies.

• Strong background in quality control practices, particularly related to sample integrity and data accuracy.

• Experience with link testing, data verification, and preparation of data files to meet specified standards.

• Sector experience working with financial services data would be an advantage

• Strong verbal and written communication skills

• Curiosity and solution-focused thinking

End to end delivery management of IT programs (preferably multi country implementation).

• Some payments domain exposure (search for key words like SWIFT, ISO20022, MEPS+ etc.).
• Must have handled large teams, must have delt with multiple stakeholders in a BANK.

• Minimum 12+ years of experience as Project manager / Program Lead / Initiative Lead roles in Transactions Banking, Payment’s delivery programs
• Managed several related streams or activities to achieve a desired business result, planned profitability levels, quality standards and highest-level client satisfaction.
• Responsible for the project planning, budget, structure, schedule and staffing requirements for the delivery organization.
• Hands on in Payments & Cash Management Domain

• Lead and deliver large payment HUB implementation program for a leading bank with responsibility for a definable segment of the implementation
• Responsible for the translation of the client's complex business requirements into formal agreements.
• Own & deliver outcome-based delivery programs with strict KPIs
• Establish specific solutions, applications or processes which ultimately culminate in customer acceptance of the results
• Working with client team members and executives to identify business requirements and subsequently working with, and leading others, in the initiating, planning, controlling, executing and closing the client's solution
• Responsible for operational adherence
• Responsible for a wide range of process activities beginning with the request for proposal through development, and final delivery of Build Projects, Package Implementation or Managed Services

Job Descriptions

# Develop and Execute Marketing Campaigns:

• Create and implement multi-channel marketing campaigns to promote our brand and products.
• Monitor and analyze the performance of campaigns, making data-driven decisions to optimize results.
• Collaborate with cross-functional teams to ensure alignment with overall business objectives.

# Content Creation:

• Generate creative and engaging content for various platforms, including social media, websites, blogs, and email marketing.
• Work closely with graphic designers, videographers, and other content creators to produce high-quality visuals and videos.
• Maintain a consistent brand voice and style across all content.

# Brand Awareness and Strategy:

• Develop and implement strategies to enhance brand visibility and recognition.
• Conduct market research to understand consumer behavior, trends, and competitor activities.
• Manage and maintain brand guidelines, ensuring consistency across all marketing materials.

# Advertising and Paid Media:

• Plan, execute, and manage paid advertising campaigns on platforms such as Google Ads, Facebook, Instagram, and others.
• Optimize ad spend and campaign performance to achieve maximum ROI.
• Stay updated with the latest advertising trends and technologies.

# Performance Analysis and Reporting:

Job Requirement

# Experience:

• Experience in brand marketing, with a strong focus on digital marketing strategies.
• Proven experience in managing marketing campaigns on e-commerce platforms such as Shopee, TikTok, and other social media channels.
• Demonstrated ability to drive brand awareness and customer engagement through creative content creation and strategic advertising.

# Skills:

• Proficiency in using digital marketing tools and platforms (e.g., Google Ads, Facebook Ads Manager, TikTok Ads, etc.).
• Strong analytical skills to interpret data and generate actionable insights.
• Excellent written and verbal communication skills.
• Ability to create compelling content that resonates with target audiences across various platforms.
• Strong project management skills with the ability to manage multiple tasks and meet deadlines.

# Personal Attributes:

• Highly creative with an eye for design and detail.
• A strategic thinker who is results-oriented and can work independently.
• Adaptable to a fast-paced environment and open to learning new marketing trends and tools.

Benefits

• 14 days Annual Leave
• 14 days Medical Leave

Working hours

• 5 days work week
• Monday - Friday, 9 am - 6 pm

Four Seasons Hotel Singapore

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

Assistant Housekeeping Manager

These roles ensure our guest accommodation and all areas front and back of the house are maintained in spotless condition at all times. They assume a very "hands-on" management of the day-to-day operation of the Housekeeping Department by establishing and controlling planned cleaning schedules and working closely with the Front Office to ensure that guest accommodations are ready in a timely manner to Four Seasons standards. They assist Supervisors with training and supervision of Housekeeping staff and assume responsibility for the Department in the absence of the Director of Housekeeping.

Join us Now!

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/disability/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

The Product Manager will be responsible for managing the operations platform designed to enhance card payment success rates. This role involves leveraging data analysis to optimize the platform's algorithms and integrating human feedback for continuous improvement. A strong background in card payment processing is essential, and experience with machine learning technologies will be a distinct advantage.

Key Responsibilities:

Product Strategy & Vision:

Define the vision, strategy, and roadmap for the operations platform focused on improving card payment success rates.

Align product goals with the overall objectives of the company's payment solutions.

Data Analysis:

Perform detailed data analysis to identify trends, issues, and opportunities for optimizing card payment processes.

Use data-driven insights to make informed decisions and prioritize product features and enhancements.

Algorithm Understanding & Optimization:

Develop an in-depth understanding of the platform’s algorithms and how they impact payment success rates.

Integrate human feedback to continuously refine and enhance the platform’s algorithms.

Stakeholder Collaboration:

Collaborate with data scientists, engineers, and cross-functional teams to design, build, and deploy the platform.

Act as the primary liaison between business stakeholders and technical teams, ensuring clear communication and alignment.

Project Management:

Manage the entire product lifecycle from concept through launch and ongoing optimization.

Oversee product development sprints, track progress, and ensure timely delivery of features and updates.

Performance Monitoring:

Define and monitor key performance indicators (KPIs) to measure the success of the operations platform.

Continuously track platform performance and implement data-driven improvements.

Risk Management:

Identify potential risks associated with the platform and develop strategies to mitigate them.

Ensure compliance with relevant financial regulations and industry standards.

Key Requirement:

Educational Background:

Bachelor’s degree in Computer Science, Data Science, Business, Finance, or a related field.

Experience:

3-5 years of product management experience, with a focus on operations and data analysis.

Proven experience in card payment processing is essential.

Experience with machine learning technologies is a plus.

Skills:

Strong analytical and problem-solving abilities.

Excellent communication and interpersonal skills.

Proficiency with data analysis tools and techniques (e.g., SQL, Python, R, Excel).

Familiarity with machine learning frameworks (e.g., TensorFlow, PyTorch) and tools is advantageous.

In your role as eCommerce Sales Specialist/ Asst Manager/ Manager, you will play a pivotal role in JDE eCommerce within the SEA region. You will be an active member of the SEA eCommerce Center of Excellence Team (CoE), and will actively participate into the new dynamic of our fast growing coffee business on the on-line channel. You will be reporting to Head of e- Commerce ,South East Asia.

Key Responsibilities

• Defines & develops strategic pillars to drive growth across the region
• Ensure perfect implementation of the basics of eCommerce in the region to build on solid foundation for future sustainable growth
• Win with the winner, with perfect activations for key Events in eCommerce platforms
• Build strong relationship and JBP with external stakeholders such as eRetailers, Marketplaces, 3rd parties and partners
• Lead a test & learn approach from this extremely dynamic region, that can be shared with the eCom Global community
• Accompany the fast moving retailers Lazada/AliBaba/ Shopee/ Redmart/ Amazon etc … in their tests and new services, to gain a 1st mover advantage in Coffee
• Collaborate closely with the local marketing team to develop a differentiated e-commerce channel marketing and sales activation plan to drive key metrics , quality ads content and traffic acquisition
• Define analysis tools and dashboards to test and learn fast and nurture the JDE eCommerce strategy in the region.
• Identify and support any new or additional business opportunities, to improve, step change or create a breakthrough for the eCommerce channel, for eg, channel development, product development to operational improvements, innovations etc.
• Identify and close performance gaps at country
• Deliver business KPIs: Nos, GP, MarketShares, Share of Search, Eventing
• Partnership collaborations with external partners to drive higher value to our brands and eCommerce platforms
• Any other ad-hoc matters

The Assistant Manager Revenue supports the Director of Revenue Mangement in optimizing the hotel’s revenue through effective pricing strategies, inventory control, and market analysis. This role is pivotal in ensuring that the hotel maximizes its profitability by analyzing trends, monitoring competition, and collaborating with other departments to align strategies with the hotel’s overall goals.

Key Responsibilities:

 Revenue Management:
    •    Assist in the development and implementation of pricing strategies aimed at maximizing hotel room revenue.
    •    Monitor and analyze competitors’ rates, demand trends, and market conditions to provide recommendations for pricing adjustments.
    •    Manage and optimize room inventory across various distribution channels, including OTAs (Online Travel Agencies), GDS (Global Distribution Systems), and the hotel’s direct booking platform.
    •    Support the Revenue Manager in forecasting future revenue and occupancy trends based on historical data and market insights.

Data Analysis and Reporting:
    •    Collect and analyze data from Property Management Systems (PMS), Central Reservation Systems (CRS), and other relevant sources to monitor revenue performance.
    •    Prepare daily, weekly, and monthly reports detailing revenue performance, occupancy rates, and other key metrics.
    •    Identify opportunities for revenue growth by monitoring key performance indicators (KPIs) such as RevPAR (Revenue per Available Room), ADR (Average Daily Rate), and occupancy levels.

Collaboration and Communication:
    •    Work closely with the Sales, Marketing, and Front Office teams to ensure revenue strategies are effectively implemented.
    •    Participate in regular meetings to review revenue performance, discuss upcoming events, and adjust strategies as needed.
    •    Provide support and training to hotel staff on revenue management principles and best practices to ensure alignment with revenue goals.

System Management:
    •    Maintain and update revenue management systems to ensure data accuracy and consistency across all channels.
    •    Assist in the implementation and management of new revenue management tools and technologies.
    •    Address any issues related to revenue management systems promptly to avoid disruptions in revenue operations.

   Strategic Planning:
    •    Contribute to the development of long-term revenue strategies, including pricing models, market segmentation, and distribution strategies.
    •    Support the Revenue Manager in conducting market research and competitive analysis to identify new opportunities for revenue enhancement.
    •    Assist in the preparation of the hotel’s annual budget and revenue forecast.

Key Role:

• Responsible for the Software project delivering a Software solution or an upgrade of a Software solution for controlling of a system.
• Responsible for the planning, executing, monitoring and controlling of the Software project from handover from sales to handover to the customer.
• Responsible for ensuring effective, economic and timely deliveries of the agreed scope from the Software Solutions Department.

We are looking for a highly organized and customer-focused Assistant Manager Reservations to join our team at Mondrian Singapore Duxton.  In this role, you will assist in overseeing the reservations department, ensuring that guest bookings are handled efficiently and accurately. If you have a passion for hospitality, excellent communication skills, and the ability to manage a high-volume reservations environment, we encourage you to apply and help us deliver exceptional guest experiences.

• Exercises and ensures proper selling and up-selling techniques to help in generating maximum revenue for the hotel.
• Monitors and ensures that all reservations are input into the system promptly and accurately and are confirmed back to the guest/client.
• Monitors and reviews regularly the room and rates availability, hotel status, close-out dates and overbooking situation.
• Extends full cooperation within and between other departments to ensure guest satisfaction.
• Informs/Calls the attention of the Director of Revenue Management for situations like: overbooking, system failure and other critical cases. Consults with team before making any critical decision at work.
• Observes and Maintains Reservations and Rooms & Guest Services systems, procedures, company standards and policies.
• Regularly updates data system for contracts, rates and agreements, guest/client information and other important information.
• Maintains accurate records of data essential to future business plans and generates weekly and monthly reports required by the Director of Revenue Management.
• Coaches, directs, supervises and counsels all reservations staff when applicable, provides training to all staff in his/her department regularly, motivates staff to grow within the company and develops him/herself to be a better supervisor at all times.
• Observes and ensures that proper telephone manners are maintained at all times.
• Monitors and coordinates group reservations activity with the Sales Department and Director of Revenue Management including follows up tentative bookings and update reservation status.
• Reviews no-show and cancelled reservations and processes charges according to hotel’s policy.
• Performs other duties as assigned by Director of Revenue Management.
• Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel’s expectation.
• Conducts daily briefing with the reservations team and attends briefing and departmental meetings or as assigned by Director of Revenue Management.
• Administers personnel action on leaves & overtime requests, disciplinary actions and commendation as assigned by Director Of Revenue Management.
• Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
• Communicates effectively with guests, subordinates, superiors and other section heads.
• Manages time effectively by meeting the deadlines or completing the tasks ahead of time, identifies and solves problems in a professional manner.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job Duties:

• Accurate calculation of trade-related revenue and cost of sales according to the investment management agreements and record the transactions using Oracle, ensuring all journal entries are posted correctly and timely.
• Timely revenue billing and collection of intercompany and 3rd party receivables.
• Timely recording and submission of approved trade payable invoices for payment.
• Ability to provide accurate analysis for ad hoc requests
• Perform quarter-end and year-end intercompany reconciliations to ensure accurate financial reporting.
• Ensure compliance with internal controls and good governance over Finance processes.
• Support the external audit process by providing necessary documentation and explanations related to revenue and fee accounting.
• Process improvements and other ad hoc duties as assigned

Job Requirements:

• Bachelor’s degree in accounting, Finance, or a related field; CPA, ACCA, or equivalent qualification is preferred.
• Minimum 10 years of experience in revenue accounting within the financial institution industry.
• Proficiency in Oracle or similar ERP systems for journal entry and financial reporting.
• Strong understanding of revenue recognition principles, particularly related to management and performance fees.
• Knowledge of fund structures and fee calculations is highly desirable.

Interested applicants please send your resume in MS Words and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117