Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

About SATS – Feed and Connect Communities

SATS is a global leader in gateway services and Asia's pre-eminent provider of food solutions. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers, and institutions. With heartfelt service and advanced technology, we connect people, businesses, and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 210 locations and 27 countries across the Asia Pacific, UK, Europe, the Middle East and the Americas. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

KEY RESPONSIBILITIES

• Work with senior leadership at the corporate, business unit and functional level to drive strategic investments, business and corporate development in respect of the group’s core businesses in Asia, the Middle East and other key regions for the SATS group.
• Leading team(s) in respect of the execution of key projects and initiatives.
• Identify and develop business prospects/opportunities to grow SATS’ investments and network in the region and contribute to the Group’s long-term profit growth.
• Develop joint-ventures, partnerships and other related opportunities which includes formulating and negotiating terms with prospective partners and preparing bid submissions.
• Build a reference base of business prospects and gather market intelligence.
• Review/prepare presentations/memorandums/submissions/reports with respect to potential projects, transactions and initiatives for senior management and/or the Board.
• Support and drive such other strategic projects as may be identified from time to time by management, including but not limited to post-investment assessment and strategic optimization and reorganization initiatives. Support the due diligence process, including assisting with framing due diligence objectives, supporting due diligence teams, and coordinating in the reporting of due diligence findings to senior leadership for a target entity
• Work with key stakeholders to translate deal strategy into integration success, focus on identifying sources of transaction value and developing measurable key success factors to track integration achievement, and lead project management activities across the mergers and acquisitions (M&A) life cycle, including schedule and scope development, issue and risk management, and strategic planning and analysis.
• More generally, to plan, develop and execute M&A transactions which will include undertaking feasibility studies, financial modeling, deal structuring and negotiations as well as managing transaction documentation.

Skills & Experience

• Possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Accounting/Business Studies/Finance/Banking or equivalent.
• CFA/CPA (or equivalent) would strengthen the application but is not required.
• Minimum 10 years of working experience in Corporate Finance/Investment Banking and/or Corporate Development or similar function.
• Preferably with some overseas work exposure to emerging markets (e.g. China, India, SEA, Middle East).
• Experience within the air transport industry and food services spaces is a plus.
• Ability to work with cross-functional business teams to identify fundamental business drivers and risks to those drivers, and translate them into actionable plans.
• Ability to work cross-functionally with diverse groups and senior-level management
• Be very detail oriented and enjoy working in a fast paced, dynamic, results-oriented environment.

Job Description

Key Responsibilities

Supervises employees involved in a variety of production and/or operation functions such as assembly, inspection, test, and/or final test which is related to the manufacturing of the company's capital equipment and systems, electronic, mechanical, electro-mechanical, and/or components, subassemblies and subsystems.

Prioritizes production schedules based on available manpower, equipment efficiency, capacity and materials requirements.

Participates in operational meetings. Supports the development and tracking of organization performance metrics. Schedules and conducts milestone meetings. Responsible for meeting or improving cycle time performance and other metrics.

Ensures timely response to operations issues impacting customer satisfaction; acts as an interface in the establishment of and ensuring conformance to customer/vendor requirements; prepares detailed analysis of cost of quality opportunity and initiates corrective action.

Oversees the prevention of employee accidents and injuries. Responsible for ensuring and documenting that all department employees (including temporaries) receive and follow appropriate department training including Environmental, Health and Safety training. Implements, emphasizes importance of, and monitors compliance to appropriate safety policies and procedures.

Develops personnel to include training and career development; manages the performance management process to include the development of team and individual goals, implementing employee development plans, and coaching. Manages the employee selection, hiring, reward and discipline processes.

Support the analysis of and plans for maximum production capacity optimization; implements and monitors manufacturing or dept. processes that collect, analyze and report key measurement data and real time status.

Identifies process and quality changes designed to improve manufacturing or department capabilities. Drives Lean, Safety and Quality. Takes corrective action.

Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

Additionally, because this position also may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.

Functional Knowledge

• Demonstrates understanding and application of procedures and concepts within own job family and basic knowledge of other related job families.

Business Expertise

• Applies understanding of how the team relates to other closely related areas to improve efficiency of own team

Leadership

• Has formal supervisory responsibilities; sets priorities for and coaches employees to meet daily deadlines

Problem Solving

• Uses judgment to identify and resolve day-to-day technical and operational problems

Impact

• Impacts the quality, efficiency and effectiveness of own team and its contribution to the business unit, department or sub-function

Interpersonal Skills

• Uses tact and diplomacy to exchange information and handle sensitive issuesMay be required to interact with outside customers, vendors or suppliers

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Key Responsibilities

Leads the Industrial Engineering Team. Oversees methods and analysis including process design, time and motion study, and leads continual improvement initiatives.

Ensures projects and programs within areas of responsibility are completed and implementation into business with quality tools, supporting processes and ongoing measures for success. Includes improved efficiency and cost savings. Works across organizations to provide business case for Plan of Record and IE projects. Ensures cost analysis, and return on investment calculations associated with project meet annual operation plan and budget.

Leads ergonomics / human factors initiatives, drives process improvements, and provides engineering solutions. Drives and implements Ergonomic improvements across multiple functions.

Ensures manufacturing rearrangement projects, plant layouts, material flow and warehousing designs are optimized for cost, capability and capacity. Leads manufacturing and warehouse rearrangement projects across multiple functions; coordinates the efforts of other IE's to achieve plan of record objectives.

Drives the strategic implementation of product introductions into volume manufacturing by developing factory space, capacity and capability solutions. Develops the New products factory capability roadmap for assigned work centers.

Drives the development of specialized tooling solutions for the assembly, integration and intra-plant transport of modules, assemblies and mainframes.

Serves as a role model and sets the example, whose behavior is emulated by other engineering team members. (Safe behavior, follow proper protocols and procedures, including core values).

Drives capacity/demand analysis business processes and ensures that capacity planning processes are deployed and maintained across multiple functions. Oversees solutions to address capacity constraints and works with Operations and Logistics organizations to implement these solutions prior to production ramp. Drives manufacturing and logistics initiatives to improve factory asset utilization and production processes.

Leads and drives the effort to establish and document business processes across multiple functions.

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Position Overview
We are seeking a dedicated and detail-oriented Warehouse Assistant Manager to support our daily warehouse operations and ensure smooth, efficient cargo handling processes. The ideal candidate will have strong organizational skills, experience in warehousing, and the ability to manage a team effectively within a fast-paced airport environment.

Key Responsibilities

• Oversee daily warehouse operations, including receiving, storage, and distribution of cargo
• Coordinate with other departments to ensure timely and efficient cargo handling
• Supervise and train warehouse staff to maintain productivity, safety, and compliance with company policies
• Monitor and manage inventory levels, ensuring accuracy and availability of stock
• Ensure compliance with airport regulations and safety standards
• Maintain documentation and records for inbound and outbound shipments
• Collaborate with clients and partners to address inquiries and resolve issues
• Assist in scheduling and planning manpower requirements based on daily operations

Requirements

• Ability to work in a fast-paced, dynamic environment and manage multiple priorities
• Availability to work shifts, weekends, and public holidays as needed
• Proven experience in warehouse management or a similar role, preferably within an airport or cargo handling environment

Responsibilities :

• Analyze and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.
• Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.
• Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.
• Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.
• Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.
• Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.
• Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.
• Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.
• Report all security incidents to the home office and work with corporate IT on response and resolution strategy.
• Contribute to the development and execution of security awareness training programs for employees to enhance security awareness and best practices.
• Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Bachelor’s Degree in Computer Science/Information Technology or equivalent.
• At least 5 years of experience in a cyber or information security management role.
• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Demonstrated understanding of business processes, IT risk management, and related standards.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Security Professional (CISSP)

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

You will be part of the team to plan and provide Hospitality Services for visitors to events organised by Experia Events Pte Ltd. Scope of work will include but not limited to the following:

• As an effective lead to oversee the planning and management of hospitality for hosted VIPs and dignitaries, including air travel and hotel accommodation.
• Liaise closely with local and foreign government bodies (e.g. ministries, statutory boards, embassies), and commercial vendors to ensure hosted guests have a positive experience.
• Develop a strong network of service providers and partners, building good rapport, and maintaining high level of communication with stakeholders.
• Navigate complex hospitality issues and find effective solutions that meet the needs, expectations, and standards of end-to-end hospitality for visiting delegations.
• Contract and appoint official hospitality vendors (e.g. travel agent, hotels) for hosted delegations.
• Maintain a strong awareness of hospitality industry developments and trends to ensure the provision of high standards, innovation, and efficient hospitality for events.
• Constantly review processes and procedures and make recommendations to the Management to improve operating efficiency.
• Form and train effective support teams comprising interns/temp staffs to support the hospitality aspect for key events.
• Manage the administration and finance for the hospitality provisions for events.
• Assist in running Experia Hospitality Services, including but not limited to setting up administrative procedures and processes to manage partners, customers, and operations.
• Support the planning and execution of events and activities that promote our services.

Requirements:

• Degree or Diploma holder. Applicants with experience in related field may have an advantage in their application.
• Strong organizational skills with the ability to multi-task and prioritize effectively.
• A proactive and flexible attitude, with a willingness to take on new challenges and learn on the job.
• Proficient in MS Office, particularly in MS Excel and MS PowerPoint.
• Write and converse well in English. Able to communicate comfortably with foreigners.
• Willingness to work long hours a few weeks prior to events.

Interested applicants, please send in your resume to [email protected]

Reporting to the General Manager, the incumbent is responsible for maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market share.

RESPONSIBILITIES

• Drive market share and revenue performance through proper pricing and mix management using competitive reports
• Develop overall pricing strategy to include all market segments and distribution channels with the aim of maximising revenue through forecasting and budgeting
• Manage rates, room inventory, distribution channels and market segmentation
• Effectively manage and be in control of all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including brand website and 3rd party sites.
• Identify new revenue opportunities and provide daily, weekly and monthly reporting.
• Maintain complete knowledge of room availability for each day, including restricted dates, rates and room types breakdown
• Analysis of data, booking patterns and market trends and generating reports
• Ensure all related systems are configured correctly, validated and working to full capacity / functional.
• Evaluate performance of distribution partners and contracted rates (OTA, FIT, corporate, groups etc).
• Monitor competitors and market to develop rate and market-mix strategies
• Have good knowledge on all room rates/packages and promotions
• Supervision of reservations team in meeting the daily business needs, including conducting training and guidance to the Revenue & Reservations department
• Coordinate and work with other departments in sales fulfilment
• Develop specific goals and plans to prioritise, organise and accomplish the work for the department
• Any other ad-hoc duties assigned by General Manager from time to time

SKILLS & QUALIFICATION REQUIREMENTS

• Bachelor’s Degree in Hotel Administration/ Revenue Management/ Business/ Finance or related field
• At least 15 years of relevant working experience within the hotel industry, with at least 5 years in a supervisory position
• Experience in both local & international brands preferred
• Proficient in Microsoft Office including email
• Knowledge in various platforms (eg Lanyon, Amadeaus, Duetto etc)
• Knowledge in OPERA Cloud will be advantageous
• Good interpersonal and communications skills
• Strong analytical and negotiation skills
• Multi-tasking skills with attention to details and deadlines
• Ability to lead and train team members
• Ability to communicate and interact with various stakeholders of all levels

We regret that only shortlisted candidates shall be notified.

• Monitor customer spare requirement and liaise with various departments to activate, track, and expedite on the replenishment of on-site inventory upon usage.
• Act as customer account planner and point of contact for customer enquiries on material requirement.
• Initiate loan/exchange/purchase activities to support material shortages.
• Monitor EDD and AWB information and accurately update the Web portal.
• Weekly reporting at Customer operations meeting on spares status.
• Raise Purchase Req for Class C and D components.
• Follow up on operations spares issuance for closure; handling of administrative functions relating to customer’s spare orders.
• Providing timely responses to customers’ queries and requests.

Qualifications/Requirements

• Polytechnic Diploma in an Engineering Field.
• Working experience in material management in the aviation industry would be an advantage. Candidates with experience in inventory management in other industries would also be considered.
• At least 2 years working/professional experience. Working experience in the aviation industry would be preferred.
• Strong analytical, interpersonal and communication skills.
• Good human relations skills.
• Ability to learn fast and willingness to take up additional responsibilities.
• Proficiency with SAP will be advantageous.
• Customer-centric with the ability to adapt to different types of characters.

SIAEC is proud to have received the 2024 'Gold Standard in Excellence in Talent Management & Acquisition Award' from the Singapore Human Resources Institute.

At SIA Engineering, we are committed to ensuring your personal information is protected and never misused. Personal data collected will be used or disclosed only for the purposes of your job application and potential employment with SIA Engineering, such as for assessing and evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of the personal details and other information provided.

By submitting your application for this position, you consent to:

a) the collection, use and disclosure of your personal data by SIA Engineering for the purposes of your application and potential employment with SIA Engineering, including disclosing such personal data to any of SIA Engineering’s subsidiaries, affiliates or related corporations (if necessary for the processing of your job application); and

b) SIA Engineering’s retention of your personal data for 1 year for consideration of future job opportunities (where applicable)

Maintaining store cleanliness

Manpower schedules

Product costings

Daily waste

Managing inventory

Producing new products after discussion with superiors

Daily sales and reports

Marketing

Summary

This position is responsible for directing, monitoring, and supervising the day-to-day activities of all sections within the Front Office and other operational departments of the Hotel, including the business center. The Duty Manager ensures smooth operations and customer service satisfaction in line with the established standards and policies of the Hotel.

Responsibilities

1. Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.

2. Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members’ conduct and job performance and to project a positive corporate image to guests.

3. Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.

4. Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms and ensure complimentary amenities are provided. Inform relevant departments about VIPs’ arrival.

5. Check the Logbook for messages and follow up actions at the beginning of each shift. Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints. Monitor housekeeping discrepancy reports and take corrective actions when necessary.

6. Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues with the Security Department.

7. Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.

8. Take charge of training all reception staff members, include planning, organizing and conducting on-the-job training.

9. Conduct spot checks on outlets in the absence of the Outlet Manager.

10. Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.

11. Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations.

Requirements

1. Minimum a Diploma holder with at least 5 years’ experience in a similar capacity.

2. Demonstrated strong business acumen, effective leadership skills, and a proven track record of driving results with teams.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

A Warehouse Manager completes various management, organization and planning tasks to maintain high performance of the warehouse’s storage and shipment processes. Their duties and responsibilities often include:

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Job Purpose

-Manage and develop the overall customers engagement of assigned portfolio.

-Develop and perform business development strategies/activities in accordance with company business objective and local business environment to deliver profitable growth.

-Support global/regional sector initiatives and drive the engagement of both internal and external stakeholders with clear account development plan.

Accountabilities

I) Customers

External Customers

- Maintain effective relationship with assigned portfolio by remaining informed about customers’ business priorities and needs within the region.

- To drive and manage profitable growth with the assigned customer portfolio.

- Deliver services and solutions to customer that meet budget, quality and agreed service level.

- Drives/support development of new/innovation service or value creation as part of continuous development to meet customer’s needs.

- Respond and solve customer enquiries/complaints in a timely and responsive manner.

- Responsible for establishing customer profiles and customer needs.

- Effectively conduct Annual/Quarterly/Monthly Business Review with customers.

Internal Customers

- Develop Customer Account Plan and/or Win Plan that can be adapted to meet customer needs and business fit.

- Work with Product, Key account managers, Bid Management team in the region to communicate and align customer account/win plan for RFIs / RFQs.

- Close engagement with internal stakeholder by sharing customer’s buying behaviours and competitor’s intelligence.

II) Stakeholders

External Stakeholders

- Identify and develop relationship with Customer contacts, including but not limited to decision makers, coaches, gatekeepers, influencer et al.

- Work with third party service provider like packing company, carriers, truckers or shipping lines for special projects when needed.

- Work with other DHL divisions for end-to-end supply chain solution design or cross BUs collaboration.

Internal Stakeholders

- Work with countries and internal departments such as Products, VAS, Finance, First Choice, BPO, IT and Implementation to satisfy customers’ needs and make sure service is provided smoothly.

- Coach and work closely with virtual team - Key Account Managers (KAMs), Program Managers (PMs), GSC Team, etc.

- Regular Performance Dialogue with Country KAMs or ASMs/PMs.

III) Process

Customer Business Development

- Conduct customer meeting/sales visits (potential & existing) and present company capabilities, value proposition and business fit.

- Identify and develop customer sales leads.

- Lead market profiling and customer/competitor research and analysis activities to understand and identify opportunities and challenges.

- Develop and/or communicate effective pricing strategies to drive profitable growth and volume.

- Develop supply chain management solutions meeting customer needs.

- Develop customer development plan/win plan and drive the communication and alignment with relevant stakeholder in region and countries such as Product and Key Account Managers on strategy for RFQ’s/tenders/bids.

- Proactive Selling with Buyer’s Perspective.

Customer Business Performance

- Effectively drive monthly, quarterly and annual business review with customers.

- Overall responsible for achieving Customer business targets and KPIs. Drive KPI performance review with customer, together with Products.

- Identify and drive continuous improvement or value creation opportunities with customers.

Skills/Knowledge

· Selling with Buyer’s Perspective

· Management & Decision Making

· Project management

· Industry/Sector Knowledge and Expertise

· Freight Forwarding Knowledge and Expertise

· Excellent communications skills

· Interpersonal skills

· Influencing skills

· Negotiation skills

· Solution design and process mapping skills

Experience/Qualification Requirements

- Degree Holder, relevant post-graduate qualifications will be an advantage

- 6-8 years of solid experience in the logistics or forwarding industry

- Of which at least 2 years is dealing with major accounts on a regional or global level

- Relevant experience in International Supply Chain, Decarbonization Market Trend and Digitization Processes will be an added advantage

- Fluent use of English (both written and spoken)

- Ability to speak Mandarin will be an advantage

- Computer skill knowledge like MS Excel, MS Powerpoint and MS Word

· Quote and propose air freight solutions to customers

· Coordinate with airlines on rates and bookings

· Liaise with customers on export shipment instructions and booking updates

· Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc

· Prepare job sheets for Operations to follow up

· Check shipments status / uplift

· Job costing

· Resolve problems when they crop up

Job Responsibilities

• To handle new model enquiry.
• Liaise with product engineer in HQ for customer’s sample submission.
• Follow-up of parts approval & production schedule of customers.
• Manages and supervises the sales team.
• Conduct customer survey to determine customer satisfaction / dissatisfaction level.
• Manage ISO and ISM audit/related matters.
• Make delivery arrangement/instructions.
• Monthly forecast planning and amendment.
• Yearly budget planning.
• Quotation preparation.
• To perform financial integrity screening on potential customers
• Provide customer sales service.
• Identify training needs and prepare training plan for the department.
• To provide training to subordinates to ensure competency for work.
• Ensure that environmental operational controls and work instructions related to quality are implemented in the area[s] under his / her control.
• Promulgate risk base thinking and process approach
• Contribute and support towards the success of the Integrated Management System

Requirements

• Degree in Business or similar capacity
• Proficient in spoken and written Japanese to communicate with HQ and Japanese Clients
• Proficient in Microsoft Office.
• Strong communicative skills.
• Able to analyze customer related problems.
• Strong team spirit
• Familiar with Plastic Precision Engineering and manufacturing industry

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

Summary:

Thales is one of the world leaders in the development, production and services of In-Flight Entertainment and Connectivity (IFEC) systems within the aviation industry.

This role is based in our Singapore office, where you will join the APAC Customer Success Team. This is an exciting opportunity to join an energetic team passionate about the aviation industry and dedicated to delivering the maximum satisfaction to its customers be it from a commercial, technical, passenger experience or long-term relationship standpoints.

Responsibilities:

• Gathers market intelligence for current pursuits, develops the forecast and assesses Thales' positioning versus the competition from a commercial, legal, support services and technical standpoints;
• Shares the information collected within the APAC team to collectively define the right strategy to win in the region, in regards of airlines' expectations and the competition's positioning.
• Feedback to the IFE Business Line about information collected from the market ('boots on the ground') and proposes product evolutions in view of meeting current and future needs of the airlines to take a competitive edge.
• Responsible for key accounts, satisfaction and intimacy with Thales: identifies the stakeholders, face-offs, continuously engages with the airline aiming at developing a strong intimacy with its key stakeholders.;
• Identify airlines' pain points, vision, relationships with competition and defines accordingly its strategy to win on each account and campaign/pursuit: face-offs, price to win, target price, required solution, required development, campaign details (T0, A/C deliveries, etc...), timing;
• Builder of the winning offer: leads the capture: drums the beat of the proposal preparation: liaise with the bid team, engineering, legal, finance, support, etc…
• Entertains the gate process in coordination with the VP Customer Success and makes sure to deliver our proposals on time, with the right technical solution and at the winning price;
• Promotes Thales IFEC solutions during trade shows and organize Sr Management Meetings with the BL's Leadership whenever required;
• Accountable for market updates and financial reporting toward the BL;
• Coordinates closely with the AGS APAC Team (support & repairs) to ensure the maximum satisfaction of our customer and building winning new systems + support offers;
• Visit customers on a regular basis and organize demos when relevant;

Requirements:

• Min. Degree in Business or Engineering
• Out-of-the-box thinker
• Entrepreneur mindset
• Able to put customers at the center of her/his decisions
• Able to go the extra mile
• Team-player
• Experienced in aviation industries, airlines background is a plus.

Other information:

• Working Location: Changi
• Working Hours: Monday - Friday, 9am - 6pm

Job Descriptions:

• Familiar with and understanding all the tender requirements
• Exercise a collaborative plan and define the extent of the works
• Timely management of tender activities
• The general duty includes measurement of quantity, collection quotations, cost comparison, and participation in preparing tender price
• Review quotations with the designated specification
• Review quantities and cross-check for possible items that may have been overlooked
• Proofreading for tender responses to highlight areas for incorporation of quantity and ensure issuance to stakeholders to quote for works
• Price negotiations with subcontractors/partners.
• Review of cost impact (value engineering proposal/ variations)
• Able to manage/lead the team and assign tasks to the team members respectively

Job Requirements:

• Degree in Quantity Surveying/Building or equivalent
• Minimum 8 years of working experience in the local building construction industry. Main contractor experience is preferred
• Experience in tendering work.
• Sound computer literacy including advanced skills in Excel. Proficient in Cubicost Glodon will be a plus.
• Familiar with all types of building tendering will be advantageous
• Bilingual will be advantageous
• Location: Jurong East

Job Descriptions:

• Familiar with and understanding all the tender requirements
• Exercise a collaborative plan and define the extent of the works
• Timely management of tender activities
• The general duty includes measurement of quantity, collection quotations, cost comparison, and participation in preparing tender price
• Review quotations with the designated specification
• Review quantities and cross-check for possible items that may have been overlooked
• Proofreading for tender responses to highlight areas for incorporation of quantity and ensure issuance to stakeholders to quote for works
• Price negotiations with subcontractors/partners.
• Review of cost impact (value engineering proposal/ variations)
• Able to manage/lead the team and assign tasks to the team members respectively

Job Requirements:

• Degree in Quantity Surveying/Building or equivalent
• Minimum 8 years of working experience in the local building construction industry. Main contractor experience is preferred
• Experience in tendering work.
• Sound computer literacy including advanced skills in Excel. Proficient in Cubicost Glodon will be a plus.
• Familiar with all types of building tendering will be advantageous
• Bilingual will be advantageous
• Location: Jurong East

Responsibilities:

• Assures regulatory compliance of product, label and communication.
• Ensures regulatory compliance and act as key liason with relevant units, including marketing and factories for SG regulations.
• Provide opportunity / risk assessment on regulatory environment at early stage of I&R process to facilitate decision-making and help timely launches.
• Handles Healthier Choice Application and manage liaison with relevant HPB department.
• Influence SFA on company positions in relation to business need.
• Ensures that all relevant functions are kept informed about emerging local regulatory issues and implementation schedules for new regulations.
• Builds and maintains relationships with authorities (SFA, HSA, HPB and NEA).
• Participates actively / pro-actively in the interpretation, elaboration and revision of SG Food Regulations.
• Implement nutrition education both internallly and externally.
• Acts as a key contact for all NHW realted issues internally and externally with key stakeholders like HPB.

Job Scope:

- Manage and lead the manpower for the company operation

- Sources and interview the candidate

- Teach and guide the new employee

- Manage the employee's salary

- Comply to director's decision and order

- Make sure the company operate efficiently and productivity

- Help the company look for the new sales and business opportunity

- Manage company's vehicle maintenance and repair

Job Requirement:

- Must have Class 3 driving license

- Have at least 2 years management experience

- Have at least educaton level with Degree certificate

Customer Service Oversight:

• Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
• Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
• Performance Metrics:
• Establish and monitor key performance indicators (KPIs) for customer service activities.
• Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
• Customer Relationship Management (CRM):
• Manage the CRM system to track customer interactions, sales, and support activities.
• Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
• Communication:
• Act as a liaison between customers and other departments to resolve issues and improve overall service.
• Develop and distribute regular customer service reports to senior management.
• 
  
• Logistics Systems Management:
• Logistics Operations:
• Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
• Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
• System Implementation and Management:
• Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
• Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
• Supply Chain Coordination:
• Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
• Negotiate contracts and agreements to secure the best terms and conditions for the company.
• Continuous Improvement:
• Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
• Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
• Reporting and Analysis:
• Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
• Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.