You will play a huge role in assisting the development of Globibo’s presence in Hong Kong from the ground up by driving new businesses & building a pool of clientele. You shall focus your attention on extending our sales outreach regarding our services (translation, interpretation & training) to new organizations, industries & segments.

The role focuses on 2 areas:

(A) Opportunity Management & Conversion (50%)

- Meeting potential clients with exciting Proposals & industry updates

- Contacting clients to inform them about new developments in the company’s products

- Preparing quotations & negotiating effectively

- Supporting customers with technical and/or commercial information

(B) Project Management (50%)

- Resource planning & Communication for specific projects

- Onsite Visits & Review of technical requirements

- Onsite supervision of event execution

You are a self-motivated individual who enjoys working independently. You are passionate about language learning or event technology services

• Bachelor's Degree or above in Marketing/ Business Management, or a related field
• Event Management experience, ideally Event Technology
• 3 - 5 years of experience in corporate sales (B2B), sales support and knowledge of end-to-end sales cycle
• Great communication skills, Fluent English required (speaking) to communicate with regional clients
• Ability to identify and address the specific needs of each customer
• Highly motivated & Independent Individual with an eye for detail & analytical skills
• Prior experience with preparing complex quotations & contracts
• Result- orientation; high focus on driving (business) results and KPIs

At Pedro Group Pte Ltd, our mission is to offer high quality products and services with a commitment to perfection. We rely on each and every employee to help us meet this goal.
In the Management Associate program, we are committed to develop potential candidates to be our Shop Manager who will lead the success of our retail outlet towards greater heights. You will be exposed through an accelerated program that exposes you to the whole spectrum of the Retail Sales Career Path.

Programme Progression
Management Trainees are required to successfully perform the following roles as part of their progression with the company in retail operations:

Career Path for candidates
Customer Service Executive ->Senior Customer Service Executive -> Supervsior -> Training Assistant Shop Manager-> Assistant Shop Manager -> Training Shop Manager -> Shop Manager

Shop Manager
This program will take approximately 1 - 2 years depending on the performance of the management associate.
Our Shop Manager will manage a local retail store and the team.

The Program

Phase 1: Retail Exposure Program
Trainees will undergo OJT by assigned buddy and perform the roles of sales/service professional and Shop Manager. Following are some hands-on skills that trainees will have to be competent at:

• Shop Tour - Understanding the trading areas
• Selling Floor - Display standards, color coordination of products etc
• Stock Room - Inventory Management
• Pricing & Product Knowledge
• Promotion & Sales Process
• Customer Service Standards
• Sales / Targets Achievement
• People Management and Development
• Documentation and procedures

Phase 2: Leadership Development Program
Leading & Coaching Sales Associate in the retail outlets for the day-to-day sales and operations duties

• Managing sales targets including setting and monitoring of sales targets
• Responsible for maintaining professional standards of customer care including managing customer feedback, performing customer recovery and etc.
• Managing inventories of the outlets including organizing the storeroom, ensuring adequate stock level & sizing
• Managing visual display
• Executing other administrative duties that include: conducting staff appraisal, staff scheduling and roster, setting of sales targets and etc.
• Quarterly presentations to the Operations Team and Management

We are looking for talent who are:

• Must have a Degree in Business Management or related disipline
• Willing to work retail hours
• Willing to work in a fast-paced environment.
• Possess effective interpersonal skills and love to interact with people from all walks of life
• Sales oriented and passionate for achieving of sales targets
• Possess good salesmanship and sense of entrepreneurship
• Able to work effectively with a diverse workforce i.e. people of different ages, races and etc
• Maintaining a well-groomed, professional appearance while at work.
• Strong interest in fashion styling
• Fun, vibrant & outgoing personality with great personal style
• Keen sense of fashion and a passion for the fashion industry

Interested candidates are invited to submit a detailed resume, stating current / last drawn salary, expected salary, and availability together with a recent photograph and click apply now.

We thank you for your application and we regret to inform that only shortlisted candidates will be notified. All resumes will be kept strictly confidential. Thank you very much.

PURPOSE:

Supporting the pursuit of new business through crafting transition and transformation plans as part of the proposal and projecting strong project management competency.

Executing transition plans – Transition projects moves a Customer organization from its current mode of operation to an FB-managed mode of operation. Transition will include the assumption the as-is environment, as well as fulfilling contractual requirements necessary to facilitate the transfer

Executing transformation plans – Transformation is the implementation of a set of contractually defined activities as stated in the solution design. These activities should meet specific business objectives and lead to service enhancements, cost reductions, and/or quality, productivity and technology improvements.

RESPONSIBILITIES & TASKS:

• Lead a transition and/or transformation project team (maybe cross-functional, cross-country, cross-organization, cross-service, involving 3rd parties) to takeover service delivery from the customer (or incumbent) per the committed transition plan. Depending on project scale, may lead several projects simultaneously.
• Work with customer and FB teams (delivery management, delivery manager, staffing, infrastructure/tools, etc.) to manage and deliver (transition and transformation) projects on schedule, within budget and with a high level of customer satisfaction.
• Act as counterpart to customer appointed transition manager – maintaining close contact to ensure delivery to schedule and issues addressed.
• Develop and own transition communication plan to ensure consistent understanding of transition progress within key stakeholders
• Own transition management methodology. Update/improve the methodology based on learning and customer requirements/feedback.
• Adhere to standard transition management methodology
• Work in pursuit team to represent the transition and transformation function. Craft transition and transformation plans that may be part of the submitted proposal. Participate in customer presentations to project strong transition and transformation management competency.
• During transformation, the STM is accountable for the execution of all transformation activity end to end, with overall account responsibility remaining with the FB Client Manager.
• Manage risk during transition and transformation
• Ensure compliance with FUJIFILM Information Security Rule, Policies and Procedures at all time.
• Responsible for maintaining security of all FB information entrusted to and not limiting to proper classification & handling of FB documents and records.
• Complete Information Security training and awareness program on regular basis and possess enough knowledge to adhere to FB Information Security requirements.
• Responsible for identifying, reporting and complying with Information Security Incident & Reporting Procedure.
• Failing to comply with the security policies could be subject to disciplinary action, potentially including termination of employment or contract and/or prosecution.

REQUIREMENTS

• Should have 10 years of total working experience with minimum 5 years of experience in managing IT or engineering projects – preferably with experience in setting up service delivery (covering aspects such as infrastructure setup, staffing, finance, knowledge transition, etc.).
• Degree in engineering, computer science, business or related fields.
• Understanding of service delivery in a business process outsourcing context, particularly in imaging and archival, accounts payable and customer acquisition services.
• Project Management certification e.g. PMP, CITPM
• Understanding of technology, particularly as related to imaging software and hardware, document integration.
• Strong customer management skills.
• Experience working in regional/global teams.
• Strong leadership skills – drive, initiative; assertiveness.
• Strong communication skills – spoken and written.
• Strong analytical and problem-solving skills.

Interested candidates who wish to apply for the position, please click "Apply".

EA Licence No: 11C5502

EA Registration Number: R23118280

Transform people who transform their organisations:

Remarkable opportunity for a dynamic, committed individual to join our leadership team and help shape the future. Inspiring range of challenges for someone who thrives in a competitive environment where imagination, innovation and collaboration are key.

Hyper Island is renowned globally for designing learning experiences that empower companies and individuals in an increasingly digitised and AI impacted world. We create learning experiences that challenge companies and individuals to grow and stay competitive by delivering outstanding value with the results to show for it.

Vital Contribution:

Share our passion to promote leadership performance opportunities with the best, world-class “learning by doing” programs designed to challenge companies and individuals to enhance their confidence and capabilities. Identify and unlock exciting growth opportunities as you partner with our professional leadership team to spearhead our future facing, business development strategy.

Learn about Design and Development:

You will be immersed in what sets us apart and confirms our global expertise and reputation as the people who design memorable adult learning experiences to empower people for future success. It will enable you to collaborate with our talented expert team to innovate and frame cutting-edge learning programs that captivate and educate senior and future leaders through in-person and remote experiences.

Success in the role:

Driving lead generation, retention, and forecast sales trends to inform our strategic decision-making and performance success. Focusing on product knowledge, nurturing strong relationships with customer decision makers, other key stakeholders and the institutions who depend on the confidence and competence of their key performers.

Alliances:

The vital partnerships with colleagues to seamlessly align marketing and sales efforts, product development to ensure a seamless approach to sales and customer success.

Opportunities for Personal Growth:

Facilitation and Learning Experience Management skills; in program facilitation, workshop leadership and training sessions; engaging participants to enhance their learning experiences, refining and improving our modules and content, strengthening and securing our sales pipeline.

Your Profile:

• Bachelor’s degree in business, Sales, Marketing, or related field. MBA or further business studies would be a plus
• A minimum of 3 years leadership role in Sales and Business Development
• Confirmed leadership, team management and development abilities
• Seasoned commercial negotiator
• Exceptional communication and interpersonal capability
• Track record of consistently delivering and exceeding sales targets
• Proficiency in sales technology, CRM and Project Management systems
• Familiarity with various government funding schemes

If you're ready to take your career to the next level, apply now and let's continue to grow together!

_______________________________________________

Sales and Business Development:

Develop and execute a comprehensive business development strategy and identify growth opportunities. Identify client needs and provide tailored solutions.

Cultivate and maintain strong relationships with key clients, educational institutions, and stakeholders.

Maintain in-depth knowledge of products, services, and solutions

Develop lead generation strategies to expand the customer base.

Develop strategies to retain existing clients and ensure high customer satisfaction.

Forecast sales trends and revenue projections, informing budgeting and resource allocation.

Prepare regular sales reports. And plan to meet the target.

Negotiate contracts, pricing, and terms with clients and partners.

Learning Design and Development:

Collaborate with internal teams to design innovative and effective learning programs.

Integrate adult learning principles, instructional design, and technology for engaging training content.

Contribute to the design, planning, and delivery of learning programs.

Facilitation and Learning Experience Management:

Facilitate learning sessions, workshops, and training programs for internal staff and external clients.

Utilize effective facilitation techniques to engage participants and ensure a positive learning experience.

Evaluate, follow up, and improve on developed learning modules and content.

Cross-functional Collaboration:

Collaborate with other departments, such as marketing, product development, and customer support, for a coordinated approach to sales and customer success.

Requirements:

Bachelor's degree in Business, Sales, Marketing, or a related field (MBA is a plus) would be preferred but not required.

Proven experience in sales, with a minimum of 3 years in a leadership role.

Strong leadership and team management skills.

Familiar with various government funding schemes

Excellent communication, negotiation, and interpersonal abilities.

A track record of consistently achieving or exceeding sales targets.

Proficiency in sales technology and CRM systems

Role Purpose/Mission:

· Drive retail sales in all TR SEA (7 countries: SG, TH, MY, Cambodia, Indonesia, Philippines, Vietnam, 19 POS). Implement all updates as per brand calendar and in line with brand’s directions.

· Define retail strategy per country/ retailer/ POS in coordination with Area Sales Manager TR SEA to align sales target and means to achieve it

· Lead a team of 2 Retail supervisors for SG and TH markets, coordinate directly OSEA (MY, Cambodia, Indonesia, Philippines, Vietnam) markets and a team of 34 BAs across all different markets

· Ensure service excellence across all POS and by grooming the best BA team

· Work closely with Area Sales Director to identify business opportunities in the fast-paced environment

Main Accountabilities:

Retail management

· Define and plan retail strategy based on global and regional priorities via monthly planning

· Work in close collaboration with Area Sales Manager TR SEA to ensure suitable level of stock is available at all POS and to manage Sales target, how to deliver, what tools to use/ activate, growth drivers – to be presented and validated by Area Sales Director

· Put in place BA incentives and mechanism to drive sales within brand guidelines and strategy. Monitor/ Follow-up/ adjust when necessary

· Prepare monthly report with competition analysis, best practice on the market, operators’ activities, key information on the retail trends in the region to be shared during monthly team meeting

· Retail sales and Retail KPI’s follow-up via internal tools (Retail dashboard, CRM Aurora, Art of Perfection tracking, Art of Beauty KPI’s)

· Build strong work relationship and partnership with store management

· Roll-out of CRM regional initiatives with the support of Retail Supervisors

· Be the retail expert for the territory with quarterly presentations to top management (with support of Area Sales Director)

· Handle if any customer complaints/ liaise with Customer service and Clients affair case by case

Brand image and VM

· Work with SDVM team for all store visuals/ theme changeover per store, update planograms accordingly – ensure good implementation is done

· Coordinate with SDVM team and support for store renovation and openings

· Support team with installation report of new fixture

· Responsible for execution of Outposts and animations, VIP events with the support of Retail Supervisors

· Reports all required information and pictures to management.

· Ensure brand image is well respected online and offline

BA Management

· Ensure BA headcount is fulfilled in all locations and high motivation is delivered consistently throughout the year

· Work closely with Education Manager and Retail coach to fill the gaps in Education needs (per market, per BA if needed)

· Acquire brand and product knowledge to be a relay of information to BA’s (on top of Education team)

· Motivate and Care for the team by increasing engagement and loyalty to the brand

· Work closely with Retail supervisors to ensure all key messages are cascaded down to BAs as per brand guidelines

· Ensure Art of Perfection at counter and Art of Beauty in Facial Cabins have clear KPI’s and targets are reached on monthly basis

Main Objectives

- Responsible for La Prairie retail sales in own territory

- Responsible for La Prairie retail excellence in every POS of the territory accountable

- Ensure thorough knowledge and skills of all Bas

- Ensure Bonding with our discerning clients through CRM

Key Interfaces

Internal

- ASD

- Area Manager

- Global TR team

- Education

- SDVM

- Marketing / CRM

- Customer Service

External

- Shop floor managers

- Buyers

- Contractors

- BAs

Knowledge, Skills and Experience

- Passionate business driver with inspiring leadership

- Someone who can build a positive team culture and work in partnership with others

- Independent, self-driven

- Like propose new ideas/ think out of the box

- Strong retail and sales experience, preference for experience in TR

- Understands luxury and its codes

- Structured approach to planning and KPI measuring

- Excellence in retail execution, attention to details in retail environment and in planning

- Cares about the people in the team

- Requires to travel at least 6 trips per year

- Advanced knowledge of MS office

- Fluent in English. Mandarin/ Thai is a plus.

Responsibilities:

1. Collaborate with cross-functional teams (i.e., A*STAR Research Institutes, A*STAR Biomedical Research Council (BMRC), A*STAR Science and Engineering Research Council (SERC) and Innovation & Enterprise (I&E), Corporate Group and HQ Procurement) to forecast demand and to identify, execute new and/or existing Demand Aggregation projects in Consumables and Services to achieve cost savings and efficiency.
2. Negotiate contracts, terms, and conditions with suppliers.
3. Managing a list of approved suppliers and perform as functional bridge amongst suppliers as well as internal stakeholders. Evaluate and select suppliers based on performance and quality.
4. Build and maintain strong relationships with key suppliers to ensure a stable supply chain.
5. Coordinating the administrative tasks (i.e., business review meetings, etc) with the suppliers.
6. Preparing and populating monthly reports.
7. Participating and assisting with ad-hoc projects.

Requirements:

1. Degree in any relevant fields with at least more than 5 years relevant experience
2. Experience in biomedical or engineering consumables purchasing is advantages
3. Possess strategic thinking skills and attention to details.
4. Strong team collaboration skills.
5. Adaptability and ability to thrive in a fast-paced environment.
6. Strong analytical and problem-solving skills.
7. Excellent negotiation and communication skills.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Responsibility:

• Assist in day-to-day operation for HR and admin matters.
• Assist the Director in the development and implementation of HR strategies, policies, and programs to support the organization's goals and objectives.
• Assist the Director in corporate governance and compliance matters.
• Administer HR-related paperwork to ensure compliance with all labour laws and regulations
• Assist with office administrative and procurement matters.
• Assist with preparation for the Board meeting.
• Assist in the management of HR related projects.
• Undertake any ad-hoc duties as assigned by the supervisor.

Job Requirement:

• Min. degree level in Human Resources, business administration or other relevant majors.
• Minimum 5 years of experience as an HR Generalist or similar HR role, preferrable with corporate governance or compliance experiences.
• Strong knowledge of HR practices, labor laws, and regulations.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.

Roles & Responsibilities

Job Description

• Skilled in tailoring service to ensure high levels of modification alterations for our customers.
• To achieve day to day alteration requirements for our customers
• To achieve individual alteration target on a monthly basis
• Attend to customer needs if there are complicated alterationS
• Removes stitches from curtainss, using ripper or razor blade and trims excess material.
• Communicating with Master Tailors or SM for proper scheduling of workloads
• To achieve and prepare completed curtians for pick-up by ironing out creases and removing chalk marks.

• Identify, Create, Lead and Establish Sales opportunities and build effective relationships with potential partners
• Build and maintain a strong and healthy sales pipeline to ensure that revenue targets are met and exceeded where possible
• Drive results by soliciting and securing business through proactive, consultative sales approach
• Effectively prepare and present quotes and proposal to clients
• Develop new ideas and approaches to match the customers requirements and event needs
• Identify market trends and keep abreast of latest events and brand activations to stay relevant
• Champion the Sales Division objectives and service style while striving for continued
• improvement to drive sales effectiveness and enhanced customer satisfaction
• Report on daily sales activities and customer engagement
• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience

ESSENTIAL COMPETENCIES

• A proven track record in sales and a strong network of clientele for B2B events
• Must demonstrate the ability to grow the portfolio by bringing and securing new clients and events
• Make decisions and resolve customer queries quickly and effectively
• Ability to work independently and thrive on a dynamic working environment
• A strong negotiator and good at networking and closing deals
• Excellent at collaboration and teamwork
• Strong in communication and relationship skills with the ability to drive engagement and interest in most situations
• Highly organised with good project management and analytical skills
• Comfortable with the use of technology, social media and paperless business processes
• Strong MS Office skills, particularly in Excel
• Ready to work flexible hours including weekends, evening and nights, based on the demands of the business
• Ability to utilize all available resources to ensure maximum revenue
• Cultivate and maintains relationships with clients

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Registration No: R1221775

EA License No: 20C0426 (Elitez & Associates Pte Ltd)

About MIMS

For over 60 years, MIMS has provided strategic communication solutions to healthcare clients and communities. With over 16 offices in 12 markets across APAC and with a 250+ strong team, our teams provide global, regional, or country-focused integrated communication solutions to address the strategic needs of health brands. With over 2 million professional subscribers to its digital platform and print publications, MIMS helps health brands to engage with their target audience by empowering Health Care Professionals to improve treatment outcomes.

Key Responsibilities

• Serve as the main point of contact for assigned clients and build strong and trusted relationships. Understand client goals, objectives, and challenges to implement integrated communication solutions to that align with the client’s business needs.
• Deliver integrated projects that cover medical publications like manuscripts and abstracts, medical content delivery, advocacy boards, events and webinars, HCP digital solutions, and CME-accredited learning modules.
• Collaborate with internal cross-functional teams, including editorial, design, digital, events, and publications teams to deliver best-in-class execution of projects.
• Manage project progress through a project management system and provide ongoing quality assurance support for these assigned projects.
• Coordinate the execution of projects, ensuring they are delivered on time, and aligned with client expectations
• Track budgets and delivery of projects to ensure accurate financial management.
• Prepare and deliver post-campaign reports with recommendations.

Key Requirements

• 3-4 years of experience in any of the following roles
• A Sr. Account Executive/Account Manager in a health communications agency.
• A Sr. Marketing Executive/Marketing Manager in an ethical pharmaceutical company with experience in marketing campaigns for ethical health brands.
• University Graduate/Management Graduate.
• Excellent project coordination, multi-tasking, and problem-solving skills.
• Highly organized and efficient with a keen eye for detail.
• Excellent communicator.
• Experience in working in multicultural teams.
• Experience in digital marketing is an added advantage

Responsibilities:

· To be part of the Regional Team to plan, manage and develop MIMS healthcare online platform.

· Working closely with tech team, marketing team, customer service, and content team, plan user growth plan for our online platform.

· Working closely with the tech team and project managers, plan and manage new feature or updated feature development.

· Understand service and business needs and translate them into technical requirements.

· Research and understand competitor landscape and feed it to product planning.

· Support incoming enquiries from internal teams, e.g. sales support, customer service, about MIMS.com and its capabilities.

· Plan and setup both short and long-term strategy and tactics for MIMS online platform.

Create and maintain product specification document.

Qualifications and Experience Requirements:

Required

· Minimum 4 years hands-on working experience as a web application product manager.

· Ability to manage multiple projects simultaneously and prioritize tasks effectively and efficiently.

· 3+ years of hands-on experience on product development planning with active utilization of RICE framework.

· Experience planning UIUX improvement and new value adding function planning working with the UIUX designers.

· 4+ years of experience working in online service company and have completed at least 3 full project life cycle of medium to large size web-based public facing application development (5 or more project members, 100K sessions/month or more traffic).

Ability to write and maintain good technical documentation.

· Entrepreneur mindset, e.g. willing to try something new, being resilient with conflicts and moving in an outcome oriented manner.

· Able to work independently as well as in a team (composed of members from various departments, e.g. marketing, project manager, software developer, sales support, customer support, etc.)

· Possess good communication skills in English

· Bachelor’s Degree in Computer Science, Science, Engineering, Marketing or another related field.

Added Value

· Hands-on and working experience in website /mobile app development project management. Have understanding and working experience on the holistic development process such as requirement gathering, specification defining, effort estimation, implementation, testing, release planning, and post launch follow-up.

· Experience as a web application software engineer. (Public facing service)

· Experience on digital marketing along with several of the digital marketing and associated tools, e.g. Google analytics, digital Ads, search console, email platform, google tag manager, AB Test tool, chatbot, UI heatmap visualizer, Google looker studio

· Experience on healthcare related online service.

Job Responsibilities

• Identify potential location for opening of new outlets
• Conduct feasibility study & research on potential location
• Recommend potential outlets to internal stakeholders
• Ensure current leases are negotiated and executed on time and within budget
• Work closely with internal stakeholders, project team and finance team.
• Maintain good relationships with stakeholders and landlords.

Job Requirements

• Minimum of 5 years of experience in the real estate industry handling sale, leasing and/or marketing of commercial properties/ shops/ outlets.
• Good knowledge of local real estate legislation and regulations
• Extensive network of commercial properties that are available for lease and/or sale
• Well versed in market trends and practices in the commercial industry
• Excellent communication , presentation and negotiation skills
• Bilingual in both English and Mandarin (both languages are essential to liaise with stakeholders)
• Knowledge in building M&E matters would be an advantage.
• A degree in real estate would be an advantage.

Identify and originate business opportunities in the region for both Co-Dev and Co-EPCI;

Define and update a strategy and market analysis for all key Countries in the Region;

Identify partners and support negotiations of MOU for Co-Dev and Co-EPCI;

Build and maintain relationships with key prospects (regional partners or local representative/project managers of global partners);

Promote our technology and skills and increase market recognition, represent the Company in tradeshows;

Participate and represents the Company in regional industry forum and trade associations;

Coordinate, hire and manage Country Representatives in the Region;

Manage directly the business development in the countries with no Country Representatives;

Ensure interfacing and collaboration with head office;

Provide advice to the Co-Dev Project managers on the development/consenting process;

Identify public funding opportunities in the key Countries for either R&D activities, local manufacturing lines, demonstration;

Build and maintain relationships with key stakeholders in the Region: local certification bodies, financing community and investors;

If necessary, establish local entities in key countries in the Region;

Job Responsibilities:

• Lead and manage the IT team, including system administrators, technical support personnel, and customer service team.
• Ensure the normal operation and stability of internal IT systems, including networks, servers, and software applications.
• Responsible for communicating and coordinating with external clients, providing technical support and solutions to meet their needs.
• Coordinate cross-departmental collaboration, including with sales, marketing, and product teams, to ensure timely response and resolution of customer needs.
• Manage IT projects, including internal system upgrades and custom requirements from clients, ensuring projects are delivered on time and within budget.
• Provide leadership and guidance to the team, cultivate technical capabilities and service awareness among team members, and enhance team performance and efficiency.
• Track product performance metrics and formulate improvement plans based on data analysis.
• Optimize products constantly，ensure product planning aligns with market demands and customer feedback; communicate with customers and stakeholders to understand their requirements.
• Identification of new business opportunities by external sources,ensure sales targets are met and profitability goals are achieved.

Job Requirements:

• Bachelor's degree or higher in Computer Science, Information Technology, or related field.
• Over 5 years of experience in the IT industry, including over 3 years of team management experience.
• Strong technical background and problem-solving skills to effectively handle technical support and customer service-related tasks.
• Excellent communication and coordination skills to effectively communicate and collaborate with internal and external clients and team members.
• Strong customer service orientation and team leadership skills to manage client relationships and team performance.
• Sensitivity to new technologies and industry trends, willingness to continuously learn and enhance skills.

22C1322 Maxhunt Resource Pte Ltd

R23116279 Ng Shu Wang

The key roles and responsibilities:

• Create Client Strategy – Develops effective strategies to drive profitable and sustainable growth. Maintain effective communication with various internal partners.
• Execute Client Strategy – Responsible for implementing the strategic account strategy to maximize new service opportunities while acting as the client trusted advisor.
• Trusted Advisor – Establishes position of business advisor as well as creating potential growth opportunities with client executives by demonstrating thought leadership and strategic thinking.
• Business Value Communication– Responsible for communicating and leveraging the value delivered to expand the client relationship and increase the business growth opportunities.
• Problem Solver – Grasp and analyse information, create business model / solution, and develop recommendations for client. Concise and meaningful presentation to client and internal stakeholder.
• Lead Virtual Bid team(s) – Leads, motivates, and inspires virtual teams to successfully execute client strategies and tactics to maximize sales effectiveness and increase win rates. Follow established pursuit process and gain defined approvals.
• Innovation - Seeks opportunities for different and innovative approaches to addressing problems and opportunities.
• Interpersonal Skills - Establishes and maintains effective working relationships with people; successfully addresses conflicts and problems involving people
• Achieve set portfolio/ account targets – including revenue, contracts signed, customer satisfaction and profitability. Responsible for to maximize operational excellence, drive profitable growth and minimize risk for FB.

To succeed in this role, the candidate should possess the following qualifications, skills and experience:

• Bachelor’s degree and 10+ year experience working in an in a relevant industry (financial services, technology), driving digital transformation, or other relevant work experience (e.g., consulting, technology, start-up).
• 8+ years account management experience or equivalent.
• A good network of ‘C’ and ‘D’ contacts with high relationship score.
• Experience as strategic account lead for a large multinational company.
• Proven record of securing multi-million-dollar deals.
• Strong service and consultative based selling approach.
• Superior engagement skill in managing lifecycle of complex sale and multiple client engagement.
• Demonstrated ability to motivate and manage team, as well as mentor / coach individuals in the team.
• Good sense of different cultural nuances and ability to bring various cultures together.
• Willingness to travel at short notice.

Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world’s largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates.

Position Summary

Responsible for leading the identification, prioritization, and implementation of continuous improvement projects across a region of Ingram Micro operations in the field of Continuous Improvement. Develop sustainable improvements through engagement of a team-based improvement approach and proper use of continuous improvement tools. This role is designed to bring about a cultural change in the company – to one of focus on execution, efficiency and customer service. The Sr. Manager is defined as the facilitator which includes partnering with functional leaders to solve operational or business problems, create efficiencies through innovative business solutions and improve our financial results via cost savings, customer service enhancements and revenue improvement.

Leadership:

• Partners with business leadership to identify and prioritize opportunities to create positive bottom-line growth.
• Engages, negotiates, resolves conflict, and builds strong consultative relationships and strategic partnerships with senior leaders to facilitate change.
• Engages at a higher capacity, influences, and executes the strategy and vision of the business unit.
• Coordinates the development and communicates with client organizations to ensure satisfactory completion.
• Facilitates updates, meetings and key communication with functional managers and executives.

Continuous Improvement:

• Implement the capability building plan through various training and mentoring efforts for both Operational Process Excellence and leadership development in Continuous Improvement.
• Demonstrates value of CI program through success metrics, value creation (improvements in customer satisfaction, service levels, cost, and income).
• Implement the Continuous Improvement system (Operational Process Excellence) for Ingram Micro
• Effectively manage a portfolio of leveraged projects to affect the bottom line of the company.
• Execute the strategic direction to ensure functional excellence.

Execution:

• Establishes priorities, determines timeliness of the planning and conducts the implementation on time, with quality and under budget, while partnering effectively with the rest of the stakeholder divisions.
• Introduces ideas generated and system enhancements put in place to reduce costs and improve reliability and customer satisfaction in critical company-wide business processes.
• This role will generate a significant multiple of invested cost in terms of value creation (ROI = 3x investment)
• Prioritizes initiatives and create implementation plans in conjunction with Operations, IT, Project Management and Account Management.
• Develops and establishes supporting metrics for processes.
• Ensures process standardization and proliferate best practices.
• Evaluates educational material for Ingram Micro Mobility Functional Managers and facilitates the sharing of best practices.

Competencies:

• Strategic thinking and road mapping
• Financial Acumen (cost / profit center ownership / budgeting)
• Key IM Competencies - Strategic & Global Mindset, Change Agent, Collaboration and Influence, Team Leadership
• Structured project management
• Process mapping skills
• Executive presentation skills / articulates business cases
• High aptitude for several forms of structured problem solving (DMAIC, 5 whys, Ishikawa, etc.)
• Deep Kaizen facilitation
• Bias to process thinking not "training" as a solution
• Insatiable thirst for growth/knowledge with bias to analytical thinking

Job and Experience Requirements:

• Bachelor’s Degree in Supply Chain, Industrial Engineering, or related discipline - or - equivalent work experience in warehouse / distribution, manufacturing, or logistics environment
• 8 or more years of functional experience in Lean /Continuous improvement application and technique methods with proven results and 2 or more years in a supervisory role, preferably managing subordinate managers.
• 5+ years’ experience working in warehouse distribution and Intimate knowledge of related Distribution Center operations best business practices.
• Experience in deploying Lean Six Sigma or other Continuous Improvement methodologies in enterprises of comparable size.
• Certified Lean Six Sigma Black Belt (preferred, not required)
• Strong knowledge of Industrial Engineering.
• Strong financial and analytical ability.
• Strong proficiency in Work Measurements.
• Strong and convincing communication skills.
• Broad capability building in Continuous Improvement.
• Proficiency in managing business analytics to determine optimum output and results.
• Proven track record of successful change management and accomplishments implementing productivity and cost reduction programs.
• Ability to work with leadership across the organization to bring about positive behavioral change.
• Ability to work positively with front line teams to deliver on project goals.

The key roles and responsibilities:

• Create Client Strategy – Develops effective strategies to drive profitable and sustainable growth. Maintain effective communication with various internal partners.
• Execute Client Strategy – Responsible for implementing the strategic account strategy to maximize new service opportunities while acting as the client trusted advisor.
• Trusted Advisor – Establishes position of business advisor as well as creating potential growth opportunities with client executives by demonstrating thought leadership and strategic thinking.
• Business Value Communication– Responsible for communicating and leveraging the value delivered to expand the client relationship and increase the business growth opportunities.
• Problem Solver – Grasp and analyse information, create business model / solution, and develop recommendations for client. Concise and meaningful presentation to client and internal stakeholder.
• Lead Virtual Bid team(s) – Leads, motivates, and inspires virtual teams to successfully execute client strategies and tactics to maximize sales effectiveness and increase win rates. Follow established pursuit process and gain defined approvals.
• Innovation - Seeks opportunities for different and innovative approaches to addressing problems and opportunities.
• Interpersonal Skills - Establishes and maintains effective working relationships with people; successfully addresses conflicts and problems involving people
• Achieve set portfolio/ account targets – including revenue, contracts signed, customer satisfaction and profitability. Responsible for to maximize operational excellence, drive profitable growth and minimize risk for FB.

To succeed in this role, the candidate should possess the following qualifications, skills and experience:

• Bachelor’s degree and 10+ year experience working in an in a relevant industry (financial services, technology), driving digital transformation, or other relevant work experience (e.g., consulting, technology, start-up).
• 8+ years account management experience or equivalent.
• A good network of ‘C’ and ‘D’ contacts with high relationship score.
• Experience as strategic account lead for a large multinational company.
• Proven record of securing multi-million-dollar deals.
• Strong service and consultative based selling approach.
• Superior engagement skill in managing lifecycle of complex sale and multiple client engagement.
• Demonstrated ability to motivate and manage team, as well as mentor / coach individuals in the team.
• Good sense of different cultural nuances and ability to bring various cultures together.
• Willingness to travel at short notice.

Interested candidates who wish to apply for the position, please click "Apply".

EA Licence No: 11C5502

EA Registration Number: R23118280

The Clinical Project Manager (CPM) plays a key role in managing day-to-day operational and tactical aspects of multiple large-scale clinical projects executed by HistoIndex. These projects often involve samples and data generated from large clinical trials, with varying degrees of customization for data generation and sharing required for different projects. The CPM will also help drive revenue for HistoIndex’s clinical trial services through more upstream pipeline creation and customer engagement. Reporting to the Director of Clinical Development, the CPM collaborates closely to facilitate decisions necessary for timely delivery of high-quality results through successful securing and execution of projects.

Responsibilities:

Project Support for Trials and Studies (Internal):

• Lead planning and communication with cross-functional teams to ensure proper and timely execution of clinical projects.
• Monitor and track compliance to contractual scope of work.
• Implement effective change management strategies when scopes change.
• Communicate relevant project information within the organization.
• Conduct project cost assessments for proposals for new projects.
• Draft proposal documents to share with sponsors including, scope of deliverables and budget.
• Review and implement upgrades to current scope of deliverables and internal communications workflow, to ensure smooth operation as project scales increase.
• Assist in short-term projects related to vendor selection for external tools required for execution of clinical projects.
• Maintain familiarity with MASH clinical trial landscape, including literature search of clinical trial protocols and guidelines.
• Identify new leads in MASH clinical trials or other relevant liver indications.

Sponsor & Client (External Support):

• · Engage customers to present technology solutions related to clinical trials.
• · Address customer inquiries and provide guidance on technology aspects.
• · Lead and manage all aspects of clinical projects, adhering to contracts, protocols and timelines.
• · Act as the primary point of contact for operational issues related to study conduct.
• · Report on project progress and status.
• · Participate in major conferences.

Qualifications:

• · Bachelor’s degree in life sciences or pharmacy.
• · Master’s or advanced degree in relevant disciplines can be considered.
• · Previous experience in clinical project management is preferred.
• · Strong organizational and communication skills.
• · Ability to manage complex projects with attention to detail.
• · Familiarity with regulatory requirements.
• Proficiency in writing and drafting relevant documents for projects.

The Finance Team is a proactive business partner to drive business results by using timely, accurate and business relevant information to support critical decision making. We strive for excellence to support the business in areas not limited to:

· Consolidation & Financial results reporting

· Operations Finance

· Management Information System (i.e. Synergix, Cognos)

· Audit and Tax

· Accounting Policy & Controls

· Financial planning and Analysis FP&A

· Corporate treasury

· Business partnering with Operations

Responsibilities

· Support strategy development and execution, providing business insights to achieve sustainable profitability

· Deliver accurate and timely financial management reports for the group

· Develop and monitor key metrics of the organization, and perform root cause analysis

· Drive the forecast / budget process for the group

· Ensure prudent financial risk management and compliance to external regulatory requirement

· Champion simplification to business processes while delivering business objectives

· Oversee ERP master data maintenance to ensure consistency for consolidation

· Assists in implementing internal and external audit recommendation

· Support special projects as required

· Other ad-hoc assignment(s)

Roles & Responsibilities

You will oversee and lead a team of Admin Personnel in providing administrative support as well as customer service to the team and the residents.

• Reporting to Senior Admin Manager
• To collate/check on Staff Attendance Report and pass to GM for vetting on 7th of every month.
• Record / write minutes for Admin and Operations Monthly meeting.
• Human Resource - New Staff onboarding / resigned staff outgoing / Employee records / activate & deactivate staff access card.
• Facilities Booking/ Permits
• Sourcing, inviting and awarding Quotations for approved Admin contracts. Example - Insurance, Stationeries, Copier Toner, Paper and staf uniform
• Prepare Saturday Rosters for Admin and Call Centre team / Plan cover for staff absence and staff who are on leave
• Collation of new and renewal TOL. Liaise with Tenant and landlord and PO for missing documents
• Assist in sustainability projects
• Collating and submitting staff claims for transport, overtime and wellness benefits
• Co-ordination of various certification documentation for internal and external audits
• Summon offence notice on BES (By law carpark obstruction) till closure
• Booking of Badminton court.
• Cover PA during her absense for writing minutes, preparing GM documents
• Overseeing daily reporting for permits/quarterly reporting on admin contracts ending to HDB
• Feedback system / CFMS system support
• Presentation at GM and HOD for admin related matters

Requirements:

• Min Dip in related studies
• Min 3 - 5 years of admin managerial experience
• Independent, analytical and able to perform under pressure and tight timeline
• An effective communicator with strong analytical skills
• A team player who is meticulous to details
• Proactive in driving new initiatives

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Registration No: R1221775

EA License No: 20C0426 (Elitez & Associates Pte Ltd)

About the role – Customer Success Associate

Be part of an evolving team of customer-centric folks whose responsibilities include hospitality service support and other service-related hospitalities to the firm’s clients. In the Customer Success team, you ensure that the Customer achieves “Success” – and in this way, all of us do, too.

The Customer Success Associate shall:

· Be the point of contact for all non-retail communications with customers;

· Serve and receive all essential information about customers’ transactions;

· Consult with the Operations and Frontliner teams to serve client needs;

· Regularly update the ERP & CRM to keep the rest of the stakeholders apprised;

· Upkeep their knowledge in the various product specifications and maintain diligence with compliance requirements;

· Maintain the “non-retail façade” of the firm on the official website and other display media; and

· Output useful reports of Customer Success efforts on a periodic basis.

About the role’s requirements

The candidate is expected to, at minimum:

· Have completed secondary education or possess 1 year of equivalent professional experience in a customer service environment;

· Be proficient in the English language, both written and spoken, and be able to demonstrate excellent communication skills;

· Preferably also be conversationally proficient in Mandarin and/or Bahasa Indonesia (in line with our products’ target clientele);

· Possess competent skills in chat & email composition and CRM software usage;

· 5 day work week (weekdays off), must be able to work on weekends.

· Have competent knowledge of the nuances of being service support;

· Be able to problem-solve and negotiate without causing offence;and

· Must be Singaporean or PR

Key responsibilities

- Leading the EA APAC business operations

- Developing sales strategies for APAC region for EA power products

- Identification of new and existing market opportunities for EA power products

- Nurturing customer relationships in APAC region

- Individual responsibility for achieving regional sales targets

- Close collaboration with regional and global corporate leadership team to align on overall strategies

- Leading and developing the EA APAC team

- Set up and establish technical service and support infrastructure in the region

- Resolving potential technical/commercial/logistical challenges with key customers

Job requirements (education or experience and skills required to be able to perform this job)

- Significant knowledge and experience in the market for power conversion products in test and measurement applications

- University degree in engineering, preferrably electrical engineering

- Professional experience in sales for test and measurement markets

- At least 5 years of leadership experience

- Drive to achieve short and long-term company goals

- Strong technical understanding and skill set

- Ability to develop and negotiate customer specific solutions for application requirements

- Extensive communication skills

- Fluent in English, Chinese, and preferably additional regional languages

Job Summary

The Senior Manager, OT Cyber Security is part of the OT Team who will be responsible for the management of vulnerability assessments to Keppel's computer systems and servers including detection, management, preventive and advisory of security vulnerabilities.

Job Description

• Work with internal stakeholders for all new investment deals
• Build in OT cybersecurity requirements which aligns to local government legislation requirements into the Basic of Design (BOD)
• Ensure that the BOD is aligned to Keppel’s cybersecurity compliance and participate in RFP, reviewing the customer requirements from Cyber Security’s perspective for any new controls and SOP requirements and comply with comments against additional efforts in terms of costs
• Develop country specific OT Cybersecurity SOP
• Implement and constantly reviewing the Ops cybersecurity SOP and keep it updated with relevance to customer and international standards and requirements.
• Work with the contract team for New DC Projects and/or DC operating contracts – SLA commitment with reference to SLA obligations.
• Pro-actively advise the Ops OT team for any potential vulnerabilities that are received from different sources based on the current Ops environment that are filtered with relevance to Ops Environment and track for closure
• During Cybersecurity Incident act as Incident Manager including SLA escalation monitoring and resolutions
• Work with Internal and Certifications team as well with external and Internal Auditors In briefing our Policies, Sops and standards and working on Gap closure with Artefacts after the remediation completed by the OT Engineers
• Work on updating the Technical Risk register and Risk Metrics based on the Dynamism in the threats landscape and our OT Environment

Job Requirements

• Bachelor’s degree in Computer Science, Information Systems, or equivalent education
• Min 8 years of relevant experience
• Experience with vulnerability scanning solutions
• Proficiency with antivirus and security software
• CISSP MS Sentinel certifications will be required or Equivalent practical knowledge
• Able to work with a sense of urgency and with attention to detail
• Effective organization skills
• Good verbal and written communication skills

Job Description:

• Handling Complex Integrated Security Solutions (Security, CCTV, Card Access, Intrusion Detection, PA System, Bollards, Crash Barrier, Turnstiles)
• Customer development - Order intake to meet Quarterly sales quota, gross margin and develop valued customer partnership in control and business solutions
• Latest System knowledge/knowhow applicable to relevant markets
• Business improvement, achieving aggressive sales targets. Be the champion/leader of sales break throughs and disciplines.
• Preparation of “Go-To-Market” initiatives and create awareness.
• Submit weekly plans to engage with Main contractors, M & E contractors, Security Consultants
• Derive new business initiatives from innovative product launches.
• Create business opportunities with a range of customer contacts
• Conceptualise on specifications and understanding of construction drawings.

Candidate profile:

• Possess a Diploma or degree in IT, Engineering or related field
• 5-7 years of experience in Sales, Business Development; preferably leading a small sales team.
• Experience with Security Systems/Solution offering
• Strong network with Consultants, End users, M & E contractors, and Main Contractors
• Proficient in Microsoft Office especially Excel
• Capable to interpret financial concepts and business acumen
• Demonstrated ability to multi-task and meet deadlines and targets
• Strong analytical and problem-solving skills

PURPOSE:

Supporting the pursuit of new business through crafting transition and transformation plans as part of the proposal and projecting strong project management competency.

Executing transition plans – Transition projects moves a Customer organization from its current mode of operation to an FB-managed mode of operation. Transition will include the assumption the as-is environment, as well as fulfilling contractual requirements necessary to facilitate the transfer

Executing transformation plans – Transformation is the implementation of a set of contractually defined activities as stated in the solution design. These activities should meet specific business objectives and lead to service enhancements, cost reductions, and/or quality, productivity and technology improvements.

RESPONSIBILITIES & TASKS:

• Lead a transition and/or transformation project team (maybe cross-functional, cross-country, cross-organization, cross-service, involving 3rd parties) to takeover service delivery from the customer (or incumbent) per the committed transition plan. Depending on project scale, may lead several projects simultaneously.
• Work with customer and FB teams (delivery management, delivery manager, staffing, infrastructure/tools, etc.) to manage and deliver (transition and transformation) projects on schedule, within budget and with a high level of customer satisfaction.
• Act as counterpart to customer appointed transition manager – maintaining close contact to ensure delivery to schedule and issues addressed.
• Develop and own transition communication plan to ensure consistent understanding of transition progress within key stakeholders
• Own transition management methodology. Update/improve the methodology based on learning and customer requirements/feedback.
• Adhere to standard transition management methodology
• Work in pursuit team to represent the transition and transformation function. Craft transition and transformation plans that may be part of the submitted proposal. Participate in customer presentations to project strong transition and transformation management competency.
• During transformation, the STM is accountable for the execution of all transformation activity end to end, with overall account responsibility remaining with the FB Client Manager.
• Manage risk during transition and transformation
• Ensure compliance with FUJIFILM Information Security Rule, Policies and Procedures at all time.
• Responsible for maintaining security of all FB information entrusted to and not limiting to proper classification & handling of FB documents and records.
• Complete Information Security training and awareness program on regular basis and possess enough knowledge to adhere to FB Information Security requirements.
• Responsible for identifying, reporting and complying with Information Security Incident & Reporting Procedure.
• Failing to comply with the security policies could be subject to disciplinary action, potentially including termination of employment or contract and/or prosecution.

REQUIREMENTS

• Should have 10 years of total working experience with minimum 5 years of experience in managing IT or engineering projects – preferably with experience in setting up service delivery (covering aspects such as infrastructure setup, staffing, finance, knowledge transition, etc.).
• Degree in engineering, computer science, business or related fields.
• Understanding of service delivery in a business process outsourcing context, particularly in imaging and archival, accounts payable and customer acquisition services.
• Project Management certification e.g. PMP, CITPM
• Understanding of technology, particularly as related to imaging software and hardware, document integration.
• Strong customer management skills.
• Experience working in regional/global teams.
• Strong leadership skills – drive, initiative; assertiveness.
• Strong communication skills – spoken and written.
• Strong analytical and problem-solving skills.