Customer Support Coordinator - European Engineering MNC

1 year contract renewable

Salary: $4000 max

5 days work week

8am - 5pm

Location: Ayer Rajah

Job Scope:

· Ensures the resolution of customer issues (e.g., order deliveries, logistic, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.

· Perform order fulfillment, logistic support and take ownership for all outgoing transaction on time.

· Response to customers’ enquiries on order status and delivery issues promptly with accurate information.

· Tracks regular target performance and provides results to management Coordinate with 3PL on shipment arrangement, custom clearance and logistics delivery.

· Coordinate and update transportation information of goods between customers and suppliers.

· Ensure job closures as per target set and ensure smooth execution of daily shipment.

· Updating tracking platform on a regular basis and follow up closely with the relevant parties to resolve any issues, complaints with satisfaction.

· Coordinate with packer on special packing for fumigation, booking of shipments, prepare shipping mark, and shipping document at the request of the customers.

· Coordinate on Certificate of Origin application from Chamber of commerce at the request of the customers.

· Facilitates and support on Letter of Credit / Bank guarantees/ Bonds process for orders when it is required.

· Coordinate customers’ complaint to the Quality Assurance / warranty issue / Store and follow up with corrective actions.

· Ensure billing on time and sending invoices to customers promptly.

· Provides back-up support to commercial operation team members in the performance of job duties as required.

Support on business administrative activities to raise PR for pantry supplier, catering, and other business activities when it is required.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

Provide event consultancy, overall project and stakeholders’ management including event planning, management and execution to ensure clients’ satisfaction and continued business. Lead and guide assigned project team members to ensure seamless delivery of assigned projects/events.

Key Responsibilities:

Event consultancy

• Provide sound event advice and solutions to stakeholders base on experience
• Offer measured recommendations relevant to the needs of the project and/or clients

Overall project management

• Source, evaluate, negotiate and manage third party vendors and/or venues
• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Attend and facilitate (as appropriate) all regular progress update meetings
• Provide speakers liaison and management
• Manage F&B and dietary requirements and setup
• Manage event collateral design and production
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Budget and timeline management and updates

Internal project team management

• Resource planning and assignment
• Clear designation and briefing to assigned project team members on their roles and responsibilities
• Lead and provide clear guidance to the assigned project team members

Dynamic Adaptation:

• Ability to handle multiple projects and tasks
• Digital/ Hybrid event co-ordination and management
• Draw up standard SOPs and SOWs for the delivery of virtual and/or hybrid events

Qualification:

• General University Degree

Knowledge & Experience:

• Graduates and/or with at least 3 years’ of work or event management experience
• Good Microsoft Office Skills

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Good project management skills
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

Job Highlights

• We provide benefits such as Medical and Insurance
• We offer great remuneration packages
• Multi-Award Winning Brand

Job Description

Join us as we are a leading brand in Singapore. We provide great employment benefits and good career growth.

Job Responsibility

• Provide first level of support and customer service

• Provide quality customer service to customers over the phone or email

• Require to listen, probe to clarify and understand customer needs

• Escalate problems or issues promptly and resolve customer queries

• Administrative duties as required

Job requirement

• Minimum 1 Year(S) of experience in Similar Position

• Good interpersonal and communication skills

• Able to converse in English and Mandarin (to answer chinese-speaking enquiries)

• Requires a sense of urgency

• Able to work independently with minimal supervision

• Good team player, positive attitude and willing to learn

• Able to commit retail hours

• Interested Participants please submit your CV

Main Responsibilities

1. Co-ordinate and manage the development of new facility or renovations within the Guild Houses
2. Manage all maintenance, housekeeping and security activities, and sub-contractors
3. Evaluate and update all mechanical specifications and operations manuals on a regular basis
4. Administer the leases of the Guild Houses and maintenance contracts to ensure timely renewals or terminations
5. Ensure full compliance to legal and corporate regulations of safety and security including fire safety regulations
6. Drive the Workplace Safety and Health Committee to comply with MOM requirements
7. Plan and manage the annual budget to ensure cost effectiveness in all initiatives and programs
8. Support Management Committee, Sub-committee(s), Panel(s) and or Task Force(s) as may be assigned.

Requirements

1. At least a Diploma with minimum 5 years of relevant experience
2. Possess a Fire Safety Manager (FSM) Certificate
3. Strong technical skills and excellent communication skills
4. A team player with excellent leadership, conflict resolution and interpersonal skills.

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

As a Customer Engineer, you will work with the Sales team to introduce Google Cloud to customers. You will help prospective and existing customers and partners understand Google Cloud, develop creative cloud solutions and architectures to solve the business challenges, and problem-solve any potential technical roadblocks.

Qualifications

JOB RESPONSIBILITIES

• Guide customers and peers to solve difficult problems with innovative and novel solutions, leveraging an excellent set of technical competences.
• Manage the technical relationship with Google customers, including managing product and solution briefings, proof-of-concept work, and the coordination of additional technical resources.
• Work with the team to identify and qualify business opportunities, identify key customer technical objections, and develop a strategy to resolve technical blockers.
• Recommend migration strategies, enterprise architectures, migration tools, and cloud infrastructure required to successfully implement a complete solution using best practices on Google Cloud.
• Travel to customer sites, conferences, and other related events as needed.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
• 4 years of experience working in IT strategy.
• Experience planning infrastructure modernization as a technical consultant, technical pre-sales engineer, or enterprise architect.
• Ability to speak and write in Mandarin fluently to engage and support Mandarin-speaking customers to navigate industry standards.

PREFERRED QUALIFICATIONS

• Master's degree in Computer Science or a related technical field.
• Experience in networking (e.g., Linux, software-defined networking, network virtualization, open protocols, application acceleration and load balancing, Domain Name System (DNS), virtual private networks) and their application to PaaS and IaaS technologies.
• Experience architecting and developing software or infrastructure for scalable and secure distributed systems.
• Experience with containers and associated technologies including Docker, Kubernetes, Istio, Serverless, and Microservices.
• Experience with application development concepts and technologies (e.g., CI/CD, Java, Python, Chef, Puppet, Ansible).

Position: Food Production Manager

Location: 200, Pandan Loop #02-01 S128388

About Wooga K-Kitchen:Wooga K-Kitchen is a premier food manufacturer for authentic Korean cuisine, offering a diverse menu that captures the essence of Korea's rich culinary heritage. We are committed to providing our consumers with an by using the freshest ingredients and traditional cooking methods.

Job Summary:We are seeking an experienced and passionate Food Production Manager to lead our kitchen operations. The ideal candidate will be responsible for overseeing all aspects of food production, ensuring that every dish meets our high standards of quality, flavor, and presentation. This role is pivotal in maintaining the efficiency of our kitchen, managing food costs, and upholding health and safety standards.

Key Responsibilities:

• Oversee the daily operations of the kitchen, including food preparation, cooking, and presentation.
• Develop and implement production schedules to ensure timely delivery of products.
• Ensure that all dishes are prepared to the highest standard and in accordance with our recipes and presentation guidelines.
• Monitor inventory levels and order supplies as needed, while managing food costs effectively.
• Implement and maintain health and safety protocols in the kitchen.
• Train and mentor kitchen staff, fostering a collaborative and efficient work environment.
• Collaborate with the management team to innovate and refresh menu offerings based on seasonal availability and customer feedback.
• Address and resolve any issues related to food quality or production processes.

Qualifications:

• Proven experience as a Food Production Manager or similar role, preferably in a Korean cuisine setting.
• Strong knowledge of Korean food preparation techniques and ingredients.
• Excellent leadership and organizational skills, with the ability to manage a diverse team.
• A passion for Korean cuisine and a commitment to culinary excellence.
• Familiarity with inventory management and cost control practices.
• A thorough understanding of health and safety regulations within a kitchen environment.
• 15-20 years of relevant experience in Korean Cusine Settings.
• Mandarin Speaking environment

Join Us:If you are a dynamic and driven individual with a love for Korean cuisine and a track record of excellence in kitchen management, Wooga K-Kitchen offers an exciting opportunity to advance your career. Join our team and help us continue to celebrate and share the wonderful flavors of Korea with the world.

Good storytelling starts with great listening. That means each role and every project has our audience in mind. We are seeking an experienced Product Manager to help drive product strategy, roadmap, and continuous improvement for our Customer & Content Value Team.

ABOUT THIS ROLE

• As Product Manager, you will focus on one or more of our flagship media publications.
• You will move fast to refine clear scope and product requirements, question assumptions, identify
  issues where appropriate, and proactively identify and raise product risks.
• You will work to define and build critical experiences that will help us match customers with content they love.
• You will be a key player at the intersection of business and technology, supporting the growth through the successful creation and operation of our end consumer-facing
  features.
• You will interact with external partners and internal users, as well as interface with groups across the company.
• You will collaborate with the editorial teams, and internal Engineering and Business teams amongst others to enhance the reach, engagement, and monetization of our products.
  

ABOUT YOU

• You have a thirst for continuous learning, commitment to action, an attitude that anything is possible, the ability to execute cross-functional projects, and a relentless focus on the customer.
• You’re an accountable, hands-on problem-solver with a positive attitude, letting nothing stand in the way.
• You leverage data to data to make decisions and actively engage cross-functionally with engineering teams and stakeholders to solve the problem for the customer.
• If you “love rolling your sleeves up and getting stuff done” and have a strong interest in content packaging and discovery, particularly in the media industry, this role is for you.

As a Product Manager, you will...

• Define and execute the roadmap with clearly articulated and well-measured goals
• Identify, define, and execute projects that elevate the usability, novelty, and comprehensiveness of discovery pathways
• Drive understanding of how and where discovery initiatives can bolster content discovery and engagement.
• Lead cross-functional collaboration with engineering, data science, UX, marketing, and other partner teams to create meaningful discovery experiences and delightful to consumers
• Collaborate across teams to optimize content classification, browsing, and conversion experiments and measure firmly understood hypotheses and business objectives.
• Plan and prioritize the backlog for development teams to ensure maximum value in deliverables.
• Interpret insights and business needs and transform them into detailed product requirements documents and user stories for engineering teams to execute.

BASIC QUALIFICATIONS

• Bachelor's degree in a technical, analytical, or related field
• 7+ years of total experience preferably in consumer product management in complex organizations.
• Strong communication skills - Can provide information to technical and non-technical stakeholders alike and guide them to confidently informed decisions.
• Strong execution skills to create high-standard product specifications, and product success metrics and drive product delivery through multiple teams
• Experience in data-driven hypothesis testing and experimentation
• Experience working with design teams to improve the user experience for customer-facing products/features.
• Strong team player and earns the trust of engineers and designers as an authority on customer needs.

ADDITIONAL QUALIFICATIONS

• Background in a technical role is a plus

Please send your updated CV to [email protected]

HealthHub SG is on an adventure to unify the health journey of our population. With ever-increasing digitization of public healthcare services and a step change in adoption of our digital applications, a unique opportunity has arisen for an Analyst (Analytics & Customer Insights) to translate our X-data and O-data into impactful insights and weave the insights into masterful data storytelling.

In this newly-created role, you will develop BI solutions to understand product usage and customer activity, create and own multiple Product Key Performance Indicators, develop a deep understanding of product health and the customer experience, advance data acumen across the company, and promote strategic decisions through data storytelling. Product managers, product marketers, policy analysts and senior management stakeholders will look to you to understand behaviours across the customer journeys and translate to actionable insights to elevate the citizen experience and outcomes.

As personalisation of content and digital services starts playing an outsized role, the data foundations that you will build for HealthHub will pave the way for our hyper-personalisation ambitions.

Role and Responsibilities:

• Perform strategic and ad-hoc analysis in support of product team members such as: product managers and planners, engineers, UX, design and marketing team members including content strategists and marketing automation specialist
• Develop dashboards and define metrics that inform success for the Product & Marketing Teams
• Identify opportunities in data to accelerate product adoption, retention and engagement
• Help design, execute and evaluate A/B tests to improve the user journey
• Explain trends across data sources, potential opportunities for growth or improvement, and data caveats for descriptive, diagnostic, predictive (including forecasting), and prescriptive data projects
• Explore large, complex, and loosely defined datasets to create actionable insights
• Provide direction for the overall data strategy such as automating the handling of product usage data collection, PDPA compliance of data under management, cookie and privacy management, experimentation tools, A/B testing, etc. which may include working through vendors’ data teams to execute on the strategy
• Operate in an iterative mindset, focused on delivering improvements and value
• Act as a trusted voice of product data and insights in meetings and presentations

Requirements:

• 4+ years of data analysis experience, leveraging descriptive and predictive data techniques
• 4+ years of experience focused on feature and usage metrics, A/B testing, conversion and retention, segmentation, and developing user archetypes and their usage patterns
• 4+ years of experience in analysing & making improvements in the data sets returned in google analytics
• 2+ years of experience supporting product teams
• 2+ years of experience uncovering data insights to form hypothesis, designing product experiments, evaluating results and making recommendations
• Experience working with product analytics tools such as Mixpanel, Amplitude, Heap or equivalent is paramount
• Intermediate Level SQL
• Advanced BI dashboard development using Tableau or Power BI
• Effective communication skills: Regularly achieve consensus with peers, explain complex data concepts to non-technical stakeholders, and provide clear status updates
• Bonus: Experience using Python and R for analysis
• Bonus: Experience with Qualtrics to establish customer feedback loops will be beneficial
• Bonus: Familiarity with the marketing analytics capabilities offered by content management system vendors such as Adobe Analytics, Sitecore Experience Analytics, or similar

Who We Are

At Inchcape Singapore, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is OUR PEOPLE.

Job Responsibilities

• Support the facility manager in all sourcing activities across Inchcape properties
• Manage projects to ensure that schedule and deliverables are on schedule
• Liaise and collaborate closely with stakeholders across Inchcape properties to understand their requirements and provide timely updates on their enquiries or projects
• Provide prompt and professional helpdesk services on resolving feedback and request from stakeholders
• Prepare proposal plan on different project works required and review work operations matters on a periodic basis
• Manage and track leasing and contract agreements across all Inchcape properties
• Manage pantry items, card access and internal mailing services
• Prepare work order (Coupa) in a timely and accurate manner.
• Track regulatory submissions and ensure that it is compliant with the regulatory’s requirements
• Draft Request for Quotation (RFQ) and source for comparative quotations for varied services
• Assist and manage Cintella System under Environmental Health and Safety (EHS)
• To support any ad-hoc initiatives assigned

Job requirements

• Degree in Facilities Management / Building Services or related qualification
• At least 4 years relevant work experiences in facilities management, preferably in automotive or commercial property industry
• Candidate with 2 years team management or supervisory experience will have an added advantage
• Possess good proficiency in MS Office Tools (e.g. Powerpoint, Excel and Word)
• Possess excellent project management skills, communication skills, stakeholders management skills and problem-solving skills
• Possess positive energy level, resourceful, growth mindset and resilience
• Able to work in a fast paced, dynamic and challenging environment
• Comfortable with traveling to different work site

Job Roles

__________

• To lead and manage the sales team in order to achieve maximum growth in accordance with company direction.
• To provide leadership to the sales team in order to maximise customer engagement and involvement.
• The above is expected whilst meeting company performance expectations in assigned region.
• Sales target oriented and incentive provided.

Responsibilities

_________________

• Coach and lead sales engineer to ensure marketing strategy, KPI implementation and sales achievement within allocated territories
• Support and motivate the team members to achieve KPIs
• Proactively inspect, analyse and report on, to the Business Director, the training activity, effectiveness and effort from the team, to ensure that the training and education efforts and results meet company expectations;
• Improve the performance of the team by identifying, implementing and managing business resources, programs, sales tools, and sales growth initiatives;
• Collaborate with principal suppliers to help develop & introduce new products into the assigned region

1. Manage the business to achieve the targets set by the board of the company with specific KPIs and targets to be met

2. Recruitment of trained technologists and trainees through coordination with recruiters and job portals

3. Meet with hospitals, clinics and surgeons to promote the company’s services

4. Drive the application process for tenders, onboarding and other administrative procedures as required from the client hospitals and clinics

5. Operations and Regulatory Compliance, including liaising with prospective equipment and consumable manufacturers to register products for the company, internal and external audit and review of financial statements and payroll from the Accounts and Corporate teams

6. Guide the team to ensure adherence to the company’s guidelines on IONM, health and safety and other applicable guidelines

7. Guide Accounts team on the prompt monthly closing of key milestones including monthly accounts closing, payroll preparation, GST preparation, employee income tax preparation etc

8. Guide Corporate team on the invoicing process, new staff onboarding process and general office upkeep and operations

9. Drive ad-hoc projects as requested by the Board for business development and overseas expansion

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

JOB DESCRIPTION

As the Senior Manager, Project Management, you will support the delivery of large Data Centre Projects from their inception to completion, or, depending on your experience, lead our small to medium scale projects. Initially, your team will work closely with “Technical Solutions” to manage the development of the Design, and, with “Procurement” for the LLE & Tendering of Contracts. You will then support the SPM or lead your team in overseeing the construction and commissioning of the project. Working closely with the Authorities, Consultants, Contractors and Suppliers and seamlessly working with both internal and external stakeholders to ensure that the project is completed Safely, to the right Quality, On Time and within Budget. Once the project is commissioned, you will support the SPM or lead the handover of the project to our Operations Teams and end users/tenants.

Note that you will be based in Singapore but may be required to travel overseas for work if you are tasked to assist on overseas projects.

Job Responsibilities:

• Lead (or assist) in the delivery of the projects and be responsible for project performance
• Lead (or assist) in the execution of the technical qualification and planning of pre-deals as the Head of Department shall direct. Lead and manage Deputy Project Managers and Engineers to generate project cost and planning structure for prospective deal engagements
• Lead (or assist) in the execution of approved projects’ quotation and/or tendering process for the various packages such as project consultancy, contractors, nominated sub-contractors, vendors, suppliers, etc in accordance with the approved procurement process
• Lead (or assist) in the execution of approved project plans and manage Project Managers, Engineers, Site Supervisors and appointed consultants, contractors, suppliers and vendors to ensure general supervision of the project work and the management of site implementation and all project related matters
• Organize and conduct regular separate and/or combined meetings with Clients, Asset Owners, appointed consultant, contractors, vendors, etc to address all project related matters including but not limited to below:
  Site project management and track progress of project implementation against the approved schedule
  Cost reports including forecast cash flow of project expenditures, monitoring spending of cost against approved budget, forecast project expenditures, etc.
  Tracking and evaluation of Contractor Claims, Variations, Delay, EoT and Delay Damages
  Statutory Authorities matters
• Lead (or Assist) in managing the inspection of the Project Works at site together with the site team and report to the Senior Project Manager or Head of Project Management promptly on any non-compliance and status updates
• Work closely with the Safety Managers to ensure all construction safety requirements are met and strictly adhere to
• Work closely with Client, Asset Owner and Operation team on any technical issues arising from site and execute the Project Handover timely to Client, Asset Owner and Operation team respectively
• Manage and execute other duties and responsibilities from time to time that are assigned by the Head of Project Management or Senior Project Manager

JOB REQUIREMENTS

• Degree in Project Management, Mechanical, Electrical, Civil Engineering or equivalent
• Minimum 5 years of relevant experience in the Project Management of mission critical facilities
• Experience in managing Data Centre Greenfield Construction is ideal but experience in the construction of pharma/ microelectronics projects also highly desirable
• Strong leadership and communication skills
• Clear understanding of commercial & financial processes (Invoicing, approvals etc)
• Highly proficient in Microsoft Office (Word, Excel, Power Point)
• Very good Administration skills
• Be thorough and pay attention to detail
• Able to work well with others and have good customer service skills
• Able to use your initiative, flexible and open to change
• Strong time management & work well under pressure

JOB DESCRIPTION

The Science and Engineering Research (SER) Directorate is looking to hire a resourceful and motivated individual, who is passionate about supporting the delivery of impactful outcomes through Science and Technology, under the Research, Innovation and Enterprise (RIE) 2025 plan. The SER Directorate is the nexus of policy, corporate reporting and economic analysis to ensure that SERC delivers on its strategic thrusts of value-creation and socioeconomic impact to Singapore. You will work closely with key stakeholders internally and externally to achieve the outcomes of various programmes, and develop a deep understanding of R&D policies and their wider impact on the research ecosystem in Singapore. You will acquire skills in interpreting data to develop policies, as well as develop deeper organisational awareness. The ability to be agile and thrive in a changing work environment is a must!

As an officer in RPP/A&O, your key areas of work would include the following:

Resource and Performance Monitoring

1. Support Science and Engineering Research Council (SERC) senior management in the governance and allocation of resources;

2. Synthesise data and develop recommendations to support executive decision making;

3. Support the review and improvement of SERC strategy, operations and processes, including the improvement of SERC investments and activities;

4. Develop specific measures of success with relevant experts;

5. Conduct financial modelling and monitor budgets for SERC entities;

6. Analyse and track performance of SERC entities in response to overall strategies.

Corporate Planning

7. Support SERC senior management in key meeting platforms and monitor strategic and management issues across SERC;

8. Organise events for SERC management for business reviews, and charting of strategic directions for SERC entities.

Job Requirements

9. Relevant working experience in the public sector, strategic and/or corporate planning would be an advantage

10. Bachelor's degree or equivalent qualification, preferably in Science, Technology, Engineering, Mathematics (STEM), or Business.

11. Ability to translate concepts into implementation plans

12. Excellent communication (verbal and written) and interpersonal skills

13. Proficient in Microsoft Office (Powerpoint, Word, Excel and Power BI or equivalent)

14. Strong strategic and analytical thinking skills

15. Resourceful and motivated

16. Pro-active, quality conscious, attentive to detail and result-oriented

17. High learning agility and adaptability

18. Able to work independently and in a team to deliver results under tight timelines

Position Summary:

The Technical Project Manager, or known as Engineering Delivery Manager within Thales, is responsible for leading his team to the completion of engineering tasks within committed budgets, schedules, quality and performance for successful bids and projects delivery. He coordinates and monitors the implementation of all engineering tasks throughout the whole life cycle of a bid/project.

Responsibilities:

· Ensure engineering activities are well managed within constraints of bids/projects, approved architecture, design policy, contracts, and company quality requirements.

· Lead collaborative discussion and co-engineering between internal teams, vendors and customers to analyse, prioritise and validate stakeholders' requirements.

· Ensure that engineering scope, plans and activities satisfy customer requirements, and are delivered on time, on budget and with the required quality.

· Work closely with Design Authority to oversee and approve the outcome of evaluation studies on design alternatives, and to provide advice to both the customer and internal technical teams.

· Through broad consultation, ensure the production of the required documentation in support of the project, to the satisfaction of the customer and internal senior management.

· Liaise with customers on technical, architectural and procedural issues as required, ensure that scope creep is avoided.

· Define the engineering work breakdown structure, project organisation structure, tasks schedule, engineering KPIs, and associated engineering tasks. Tailor as required and ensure all baseline requirements are met.

· Define the strategy for development, build increments, validation, and project commissioning.

· Follow up closely on defined KPIs and ensure issues discovered (such as risks of changes, schedule, anomalies, etc) are addressed promptly according to different project phases.

· Perform periodic reporting to internal senior management and customer according to Thales methodology (Chorus) and common methods such as SAFe/SCRUM.

· Ensure the implementation of multi-project synergies and lessons learnt, in order to optimize cost of technical solutions.

· Manage engineering risks & opportunities during bids and project phase, guarantees programme commitments, including those flown down to subcontractors and partners.

· Optimise technical work against costs, schedule and risks from design to validation and acceptance of the solution.

· Develop and implement policies, standards and procedures for the engineering and technical work performed, in conjunction with the functional Engineering Head or Director.

· Manages Work Package Managers (WPM) and Integration Verification, Validation and Qualification (IVVQ) Manager to ensure successful completion of respective milestones.

· Other duties as directed by the Project Manager or functional Engineering Head.

Essential Requirements:

· Degree in Computer Science, Information Technology, Electronics Engineering or related discipline

· Experience working within a Systems Engineering lifecycle

· Minimum of 10 years’ experience in a Senior Engineering role

· Experience in managing multi-disciplinary teams

· Experience in IT/security/C2/defence relatedprojects from a Systems Engineering perspective

· Good knowledge on how large projects are managed

· Strong oral and written communications skills

· Strong liaison and stakeholders management skills

· Strong motivation to be involved in all phases of a project life cycle, from bids to project completion

Desirable Requirements:

· Membership of relevant professional organisation, e.g. INCOSE, Institution of Engineers, etc.

The job description of a Learning & Development (L&D) Assistant Manager reporting to Corporate Strategy Office:

Job Description:

• Training Program Development: Design and develop comprehensive training programs aligned with the organization's objectives and employee development needs. This involves conducting training needs analysis, creating training materials, and implementing training initiatives.
• Learning Delivery: Facilitate and deliver training sessions, workshops, and seminars to employees at various levels within the organization. This includes both in-person and virtual training delivery using appropriate instructional techniques and technologies.
• Content Creation: Develop engaging and interactive training content, such as presentations, e-learning modules, videos, job aids, and other supporting materials. Ensure that the content is up-to-date, relevant, and tailored to the target audience.
• Learning Management System (LMS) Administration: Manage the organization's learning management system, including uploading and organizing training materials, tracking employee progress, generating reports, and maintaining the system's functionality.
• Performance Evaluation: Conduct assessments and evaluations to measure the effectiveness of training programs and identify areas for improvement. Analyse feedback and data to make recommendations on training modifications or new initiatives.
• Talent Development: Collaborate with managers and HR Business Partners to identify high-potential employees and create individual development plans. Provide guidance and support to employees in their professional growth, including recommending relevant learning opportunities and resources.
• Training Needs Analysis: Conduct periodic assessments of the organization's training needs based on business objectives, industry trends, and individual performance gaps. Use data-driven insights to identify areas where learning and development interventions can enhance employee skills and performance.
• Stakeholder Collaboration: Collaborate with various stakeholders, such as subject matter experts, department heads, and senior leaders, to identify training requirements, gather content, and ensure alignment with organizational goals.

Qualifications:

• Bachelor's degree in human resources, organizational psychology, instructional design, or a related field is typically required. A master's degree or professional certifications in L&D are advantageous.
• Competent in Competency and Skills Profiling, learning needs analysis, training plan and performance management
• Prior experience in learning and development roles, instructional design, training delivery, or related fields is highly desirable.
• Familiarity with adult learning principles, instructional design models, and e-learning technologies is beneficial.
• Excellent verbal and written communication skills
• Ability to analyze training needs, evaluate training effectiveness, and interpret data
• Strong organizational and project management skills
• Proficienct in learning management systems, e-learning authoring tools, multimedia software, and other relevant technologies is advantageous.
• Effective stakeholder management and influencing positive change.