About the job

Reporting to Account Director, you will be an Account Manager who can deliver amazing work, impress the client, and keep the budget and schedule on track. You are initiative-taking and always have agency’s best interests at heart and show a positive attitude to your teammates and clients.

This role will oversee accounts across APAC markets, with three key responsibilities:

- Build trusted relationships with key client and agency stakeholders, managing perceptions and expectations, demonstrating high level of emotional intelligence.

- Day-to-day management of accounts from crafting of briefs, conceptualisation through to production and submission.

- Plan and manage project budgets as well as timelines.

Responsibilities

• Possess a sound knowledge on TTL advertising and have experiences with creative assets production.
• Comprehend media diaries and work closely with external media agency to ensure campaign are delivered as per deadlines.
• Monitor budget - ensure there is no overspend and encourage spending if the fund is underutilised.
• Prepare costing and timelines to client for sign off before commencement of campaigns.
• Craft clear and precise creative and production briefs, and brief nto the relevant teams such as Creative, Web dev and Copy teams.
• Be a brand advocacy and ensure work comply with brand guidelines.
• Ensure work is carried out as per schedule and quality is in place at all times.
• Be responsible for the creation and/or update of all administrative documentation, e.g. WIP, job numbers, scope of work, cost estimates and purchase orders.
• Liaison with global creative agencies in obtaining or clarifying campaign assets.
• Develop an understanding of the profitability of client(s) business.
• Share knowledge and guide junior team members.

Job Specifications

1. Knowledge and Experiences Required

• 3-5 years relevant experience with a sound knowledge of print, digital and content production processes.
• Sound knowledge on 360 advertising (ATL, BTL and TTL) including social media campaign management.
• Understand the nature of advertising and marketing, be interested in latest trends and the impact of these methods upon the client’s bottom line.

2. Skills Required

• Excellent in project management and account management.
• Excellent financial and commercial skills.
• Excellent presentation skills.
• Excellent relationship management skills.
• Proficient in Microsoft Office applications.
• Understanding of the usage of design software such as Adobe Photoshop, Illustrator, InDesign and HTML5 will be an added advantage.
• Experience in admin duties in e.g. scoping, cost estimates, POs, reconciliation and etc.
• Experience in online communication using Microsoft Teams, Slack.

3. Attributes

• Entrepreneurial and quick-witted.
• Ability to work under tight deadlines with multiple clients and projects.
• An ability to prioritise workload and pre-empt, identify, and respond to problems.
• Meticulous & organised, with the ability to be flexible and accommodating keeping clients in mind.
• Reliability, i.e. Resilience, confidence, stamina, and maturity.
• Responsible and possesses positive attitude – willing and able to be accountable.
• Personal, enthusiastic, and committed – capable of gaining trust and respect from colleagues, good collaborator.
• Possess a good attitude and willingness to learn.
• Take pride in the agency’s work and output.

Summary

The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. This includes developing and implementing HR policies and procedures, managing employee relations, recruiting, and onboarding, performance management, training and development, compensation and benefits administration, and ensuring compliance with relevant labor laws and regulations. The HR & Admin Manager plays a crucial role in fostering a positive and productive work environment and supporting the organization's overall goals and objectives.

Job Duties

Human Resource

• Lead the recruitment and selection process, including sourcing candidates, conducting interviews, and making informed hiring decisions.
• Oversee seamless onboarding and offboarding processes for employees, ensuring compliance with company policies and fostering a smooth transition.
• Develop and implement HR policies and procedures aligned with organizational objectives and goals.
• Identify, design, and execute training and development programs aimed at enhancing employee competencies and effectiveness.
• Manage compensation and benefits administration, encompassing salary reviews, bonus programs, employee benefits packages, and payroll processing.
• Offer guidance and support to managers and employees on various HR-related matters, including performance management, employee relations, and disciplinary actions.
• Address employee grievances and facilitate conflict resolution to cultivate a positive work environment.
• Maintain accurate employee records and HR information systems, ensuring utmost data confidentiality and integrity.

Administration

• Efficiently manage various forms of correspondence, including emails, letters, packages, and phone calls.
• Monitor office supplies inventory and replenish as needed to prevent disruptions in standard front office operations.
• Coordinate and schedule meeting rooms as per requests from different parties.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Demonstrated track record in HR management roles, with a minimum of 3 years of experience.
• Familiarity with MOM regulations and thorough understanding of the Employment Act and industry best practices is essential.
• Experience with labor laws in Malaysia, Philippines, or Indonesia is considered advantageous.
• Capable of working autonomously or collaboratively within a team environment, adept at managing multiple priorities and meeting deadlines.
• Excellent interpersonal and communication abilities are a must.
• Strong problem-solving and decision-making capabilities.
• Proficiency in MS Office Suite is required.
• Position open to Singaporean applicants.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

The Customer Success Analyst is responsible for enhancing the team’s performance, giving better visibility to our company, and improving the scalability of our department. The CS Analyst ensures that we cover every customer with a higher level of engagement and best-in-class services. The CS Analyst has a dedicated focus on our data to enhance the practices of our department, focused on driving operational excellence and efficiency of our CSM team. The CS Analyst provides information to our department for decision-making to improve the overall customer success functions with the goal of building brand advocacy. The Customer Success Analyst will be responsible for supporting the effective implementation, rollout, and ongoing management of the Gainsight platform. The integration of Gainsight is one of the first of many new initiatives surrounding the development of a holistic Customer Success organization. This role is an important piece of ABS Wavesight’s customer-centric strategy, as driving the effectiveness of the platform will lead to critical insights into the health of our customer base and contribute significantly to ABS Wavesight’s customer-centric focus.

What You Will Do:

• Provide information and assistance to implement and improve customer success strategies.
• Create and improve customer success processes and procedures, to include creating repeatable processes for our team members to improve efficiency.
• Implement and manage a continuous improvement process for our customer success processes and procedures.
• Understanding our customers and keeping up with customer’s needs to communicate to our multiple departments.
• Analyze customer types and needs to pair with the right Customer Success Manager to further build on the customer relationships and to confirm workload efficiency.
• Provide input to our customer segmentations, journey mapping, user personas, and best fit customer profile based on data collection and analysis.
• Predict hiring needs through data analytics.
• Measure and report on the CSM Departments performance metrics.
• Define and Measure department KPIs with the Head of Customer Success.
• Aggregate data from multiple sources to create actionable information for the organization.
• Manage and monitor the CSM Departments Customer Surveys.
• Monitor customer feedback metrics like NPS, CSAT and CET for actions to improve the feedback.
• Incorporate Risk Management practices and procedures to report on and create actions for system breakdowns, at-risk customers, Customer success team member burnout with steps to mitigate the risk.
• Deliver reports to help the team gain clear visibility of the Customer Success functions and customer data.
• Review and recommend any tools to aid the department in achieving their objectives and goals.
• Through data analysis, make suggestions and improvements to our overall customer engagement model.
• Perform with a high level of autonomy, reporting to other internal DS teams regularly on customer and business data.
• Stay current on product features, product best practices, and product roadmap.
• Stay current on the assigned customers market, industry knowledge, competitive market, and the DS brand knowledge.
• May perform Customer Success Manager activities on occasions and attend customer meetings.
• Support business strategy development for the Customer Success team and manage mapping, documenting and implementing CS processes as they apply to Gainsight, providing significant input into which process should be rolled out when.
• In partnership with internal technical teams, configure and deploy Gainsight to internal customers (including system configuration, assistance with external integrations, reports, dashboards, workflows and necessary trainings).
• Partner with cross-functional teams to ensure alignment on the most significant contributors to overall customer health, and configure and maintain a customer health scorecard that reflects customer data.
• Develop a keen understanding of the organization’s sources of risk, as well as positive trends, and effectively report on both.
• Collaborate on the design of Gainsight-driven business rules that analyze customer data and trigger actions for the Customer Success team to proactively engage with customers.
• Make recommendations to improve efficiencies through development and adoption of best practices and standardized procedures.
• Monitor System performance, data integrity and user activity to make recommendations on continuous improvements.
• Educate and train sales, marketing and senior leadership professionals on Gainsight functionalities and dashboards.
• Conduct new Customer Success Management department onboarding.
• Capture and research customer escalated complex issues and monitors resolution to closure.

What You Will Need:

Education and Experience

• Bachelor's degree or appropriate experience required.
• Typically requires a minimum of five (5) years of project management or business analyst experience.

Knowledge, Skills and Abilities

• Incumbent has developed proficiency through work experience or through job-related training. Works with a limited degree of supervision. May act as a resource for more junior colleagues, or those with less work experience.
• Proficient in managing data
• Excellent critical thinking skills; is able to break down ambiguous problems into concrete, manageable components and think through optimal solutions
• Data analytics and business intelligence skills
• Ability to converse with users at all levels, including executive or owner level
• Ability to analyze complex situations, development actions plans and lead resources to achieve key objectives
• Working knowledge and understanding of Microsoft Word, Excel, PowerPoint, Dynamics CRM, and customer success platforms
• Must be able to travel to customer sites and other events
• Intellectual curiosity about our customers, our industry, and Customer Success in general.
• Working knowledge of the ABS Health, Safety, Quality and Environmental Management System.

It Would Be Nice If You Had:

• Maritime industry experience is preferred.
• SaaS experience is preferred.
• Nautical Systems product line experience is preferred.
• Experience delivering business intelligence through a similar role is preferred.

Reporting Relationships:

Reports directly to Customer Success Director or Customer Success Operations Manager level position.

Job Summary:

• Industry: Healthcare
• Job location: Redhill
• Employment type: Permanent, full-time

Job Responsibilities:

• Ensure contract management and administration are fully compliant with contract terms and conditions, as well as the company Contract Management Policy and Audit Compliance
• Ensure all services rendered by the vendors meet the service standards set in the KPIs and users expectation
• Ensure vendor performance reports are validated using source data
• Analyse all requirements and provisions in contracts, including terms and conditions to work with vendor on implementation and compliance
• Conduct workforce qualifications/competency assessment before allowing deployed staff to work in certain critical areas
• Ensure contract checklists are completed when verifying the contract and vendor performance monthly
• Oversee daily operations, user department requests, and troubleshoot issues with vendor (if any)
• Raise PRs/POs for the procurement of specific purchases
• Ensure vendor is compliant with Workplace Safety regulations
• Ensure institution BCP is in place with drills being planned and validated annually
• Manage in-house inventory and ensure fixed assets are tracked and maintained according to maintenance plan (e.g. patient trolleys, wheelchairs, food trolleys)
• Work with Institution leads to claim LDs for non-performance
• Maintain good documentation
• Assist Institution Lead to collate required expenses during the annual budgeting exercise
• Ensure budget is utilised according to planned activities
• Coordinate with Finance to ensure correct billing according to contractual obligations
• Lead or participate in assigned projects and tasks assigned by Institution Lead, Group Hospitality

Job Requirements:

• Recognised Degree, preferably in contract management in Healthcare/Hotel Setting
• At least 3 years of related experience
• Good team player and strong interpersonal skills
• Good writing and communication skills
• Analytical, meticulous and high level of initiative

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Salary: Basic $2,100 - $2,600 + OT pay + VB

Time: Monday - Friday (8.30am to 5.30pm), alternate Saturdays (8.30am to 12.30pm)

Location: Senoko Road

Responsibilities:

• Represent the Company in a professional manner, maintaining a positive and empathetic attitude at all times.
• Identify and respond to customers’ needs by providing accurate information and advice.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution.
• Coordination with internal and external stakeholders like customers, contactors, workshop & etc.
• Prepare quotation and raise Work Orders accordingly.
• Raise job orders to workshops & contractors.
• Liaise with controllers & contractors on service/repair quality and price of work.
• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers.
• Update the service/repair schedule and vehicle collection with customers.
• Perform basic investigation into customers’ complaints and rectify the problems by coming up with recommendation within guidelines.
• Escalate more pressing issues to supervisors.

Requirements:

• Min O Level.
• Able to work under pressure, multi-task, prioritize and manage time effectively.
• Meticulous and has a good work ethic.
• At least 1 year relevant customer service / administrative / support function experience.
• MS Office Skills.
• Familiar with CRM system advantageous.
• Attentive, adaptable and responsible with good communication skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Lon Kei Hin | EA Personnel No.: R23116368

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

Responsibilities

• Providing 2nd/3rd level support to Network Services
• Problem resolution in customer network issues
• Plan, implement, review and project manage network infrastructure projects and operations
• Test, evaluate and recommend new networking products for customers
• Review and continuously enhance existing network services
• Improve network performance; optimize network usage and bandwidth usage and secure the core network
• Optimize routing policies and capacity management to ensure minimal network latencies and outages
• Secure network with relevant security policies
• Responsive to solve network issues, on standby 24x7
• Assist L1/L2 Engineers to handle customers' issues directly
• Recommend suitable and relevant solutions to solve customers' issues
• Provide maintenance support for all network infrastructure
• Provide monthly network infrastructure performance review report and capacity planning recommendations
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes and procedures.
• Ensure timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning.

• Minimum Diploma or equivalent qualification.
• In depth practical experience in LAN/WAN implementation which include router & switches setup and configuration.
• Knowledge and experience with networking protocols, including BGP, VXLAN EVPN, OSPF, IOX-XR, NX-OS
• Structured Network Infrastructure for Layer 2 & 3 support.
• Certification in CCNA, CCNP is highly preferred
• Shift work required

Job Responsibilities

• Provide and ensure good customer service in the store
• Responsible for the sales and profitability of the store
• Manage and motivate a team to increase sales and ensure efficiency
• Ensure the cleanliness and maintenance of the store

Job Requirements

• Candidate must possess at least Higher secondary/College in any field.
• Preferably bilingual so as to be able to liaise with Mandarin speaking customers and associate.
• No work experience required.
• Preferably Entry Level specialized in Sales - Retail/General or equivalent.
• Able to work retail hours including weekends and public holidays
• Self-motivated and results driven with a positive personality
• Responsible for a positive working attitude
• Customer Service Oriented

Interested parties call 6298 0027 for more info.

Jobs & Responsibilities:-

1. play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation.
2.Required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.
Ensure to exercise effectively safe and economical methodology and enforces project standards.
3.To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimize errors in the process to achieve smooth completion of projects.
4.To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues.

Job Requirement:

1.At least 3 years relevant working experience within the Construction industry in Singapore.
2.Ability to prioritize tasks well and able to work independently.
Able to motivate in a challenging work environment.
Good in planning, organizing and interpersonal skills.

Jobs & Responsibilites:-

play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation.
Required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.
Ensure to exercise effectively safe and economical methodology and enforces project standards.
To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimize errors in the process to achieve smooth completion of projects.
To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues.

Job Requirement:

1.At least 3 years relevant working experience within the Construction industry in Singapore.
2. Ability to prioritize tasks well and able to work independently.
Able to motivate in a challenging work environment.
Good in planning, organizing and interpersonal skills.

• Bachelor’s degree in a related field or equivalent
• Minimum of 5 years of experience in installation management or a related field.
• Proven track record of successfully managing installation projects.
• Experience in the installation of equipment and systems.
• Knowledge of installation guidelines and procedures.
• Familiarity with safety and quality standards.
• Proficient in use of relevant software and tools.
• Familiarity with installation tools and equipment.
• Strong problem-solving and decision-making abilities.
• Ability to multitask and prioritize tasks to meet strict deadlines.
• Ability to establish and maintain effective working relationships with both internal and external customers.
• High attention to detail and accuracy.
• Ability to work in a team environment.
• Strong, planning and reporting skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously
• Strong decision-making and analytical abilities.
• Must be organized and detail-oriented.
• Self-motivated with the ability to motivate and influence others.
• Excellent communication and leadership skills.
• Strong organizational and time management skills.
• Excellent communication and organizational skills.

Job Description

• Conduct market research to identify potential business opportunities and market trends in chemicals industry.

• Develop and execute strategic marketing plans for fluorochemicals and other specialty chemicals with a focus on leveraging technical expertise to drive new businesses in the Asia Pacific region.

• Manage marketing and distribution network in the Asia Pacific region and build strong ties with regional stakeholders (customers, channel partners, etc.).

• Collaborate with sales and internal technical teams to assess customers’ needs, provide technical advice and develop solutions that align with customers’ objectives.

• Manage and provide directions and advice on all technical and laboratory operations.

• Ensure compliance for safety and environment regulations for laboratory activities.

• Prepare monthly management reports for management and Japan headquarters.

• Establish annual budgets and monitor revenues and expenses.

Job Requirements

• Fluent in Japanese (Level N1) to communicate with Japan headquarters and other overseas offices

• Bachelor’s Degree in Chemical Engineering or related fields with a strong technical background in fluorochemicals

• At least 15 years of global managerial experience in Business Development in the Chemicals Business, preferably of fluorochemicals products in semi-conductor, automotive and electrical industries

• At least 5 years of research and development experience in the Chemicals field

• Broad understanding of and experience in strategy formulation, policy deployment and management systems (e.g. Sales, Marketing)

• Extensive knowledge of global markets, key players, competitors, business models, products, and technology, especially of fluorochemicals products in semi-conductor, automotive and electrical industries

• Broad understanding of business trends and technical requirements of different countries

• Project Management skills

• Diversified global network of installers, manufacturers and customers

• Effective interpersonal and communication skills, comfortable with interacting with people of diverse cultural backgrounds

• Strong analytical, organising, negotiation, team management and supervisory skills

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer servic

• To conduct project feasibility studies, market research and make presentations on development concepts and preliminary programmes;
• To plan, oversee, coordinate and manage Project Consultants, Main contractors, Sub-contractors and others to complete development projects with a great sense of responsibility and within the stipulated timelines;
• To prepare and manage project schedule and budgets, expenses and control of property development projects from preliminary stage to project completion;
• To assist in the selection of contractors and suppliers for projects and evaluate tenders;
• To monitor the work progresses and operations including quality control, safety issues and etc;
• To liaise with relevant authorities/agencies in resolving project development and technical issues;
• To perform defects management and coordinate with Project Team/Main contracts on defects rectifications works during Defect Liability Period;
• To conduct pre-inspection of completed units before TOP/handing over units to purchasers;
• To handle incoming calls and attend to customer enquiries/complaints/feedbacks;
• To ensure defects rectification works and installations are attended to properly;
• To ensure all systems and processes are in compliance with regulatory requirements;
• To manage project close-out activities;
• To attend to other job related or ad-hoc duties as assigned.

Requirements:

• Diploma or Degree in Civil / Construction Management / Building / Real Estate Management/ Structural / M&E Engineering;
• Must have at least 5 years of experience in Singapore residential/commercial/ Industrial project;
• Knowledgeable in MS Office, MS Project & AutoCAD;
• Knowledgeable in structural works;
• Able to work independent with minimum supervision and with excellent; interpersonal, communication and writing skills;
• With Strong analytical and problem-solving skills and with the ability to work under deadlines in a fast-paced environment.

Responsibilities:

The IT Business Analyst is a key role responsible for overseeing the Infra Ops Team within the Asia-Pacific (APAC) region. This position focuses on optimizing IT infrastructure operations, managing projects, and ensuring alignment with business objectives.

Infrastructure Operations Management:

• Lead and manage the Infra Ops Team to ensure smooth IT infrastructure operations across the APAC region
• Monitor and optimize infrastructure performance, reliability, and availability

Project Management:

• Manage IT projects, including planning, execution, and monitoring
• Collaborate with cross-functional teams to ensure project success

Requirements Analysis:

• Gather and analyze business and technical requirements to identify infrastructure needs
• Translate requirements into actionable plans and solutions

Process Optimization:

• Identify opportunities to improve infrastructure processes and workflows
• Implement best practices to enhance efficiency and reduce operational costs

Vendor Management:

• Collaborate with vendors and service providers to ensure the delivery of high-quality infrastructure services
• Negotiate and manage vendor contracts and agreements

Documentation:

• Maintain comprehensive documentation of IT infrastructure configurations, policies, and procedures
• Ensure documentation is up-to-date and accessible to relevant stakeholders

Performance Monitoring:

• Monitor and report on infrastructure performance and key performance indicators (KPIs)
• Identify and address performance bottlenecks and issues

Compliance and Security:

• Ensure infrastructure operations comply with relevant regulations and security standards
• Implement security measures and protocols to protect infrastructure assets.

Team Leadership:

• Provide leadership, guidance, and mentorship to the Infra Ops Team
• Foster a culture of collaboration, continuous improvement, and excellence

Requirements:

• Bachelor's degree in Information Technology, Computer Science or a related field. Advanced certifications are a plus
• Minimum of 5 years relevant experience in IT infrastructure management and project leadership
• Proven track record of successfully managing infrastructure teams and projects in the APAC region
• Experience in AWS Cloud management for at least 3 years
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Proficiency in English, and knowledge of local languages within the APAC region is advantageous
• Attention to detail and a proactive mindset
• Expertise in IT infrastructure technologies, including networks, servers and storage
• Familiarity with cloud computing and virtualization technologies
• Knowledge of ITIL or other IT service management framework
• Ability to lead and motivate a team of IT professionals
• Strong organizational and time management skills
• Adaptability and ability to work in a dynamic, fast-paced environment
• Commitment to delivering high-quality infrastructure solutions
• Experience in vendor management, contract negotiation, and service-level agreement (SLA) management
• Strong documentation and record-keeping skills
• Ability to manage multiple tasks and adapt to changing infrastructure needs

Job Responsibilities:

• Ensure good after-sales support to customers by rendering the highest level of customer service
• Attend to customers' requests for service bookings, inquiries, and complaints about their vehicles promptly
• Communicate with customers to establish the service or repair needs for their vehicles and translate these job requirements into comprehensive quotations for their agreement
• Promptly input daily transactions of vehicle service/repairs and where necessary generate reports for customers’ review
• Identify and assess customers' needs to achieve satisfaction
• Provide accurate and valid information with appropriate solutions and alternatives to handle customers' vehicle requirements and complaints
• Build sustainable relationships and trust with the customers and commit to increasing customers' engagement level
• Recommend suitable packages and/or add-ons for customers
• Follow up with the workshop on pending jobs to ensure adherence to completion timelines, and keep customers updated on the status of their vehicles
• Effectively handle multiple priorities, organise workload, meet deadlines, and perform detailed daily record-keeping and reporting
• Follow up on any outstanding payments
• Capture customers' feedback on the service levels, and present findings for Management's review
• Assist in evaluating and improving the current practices and processes and provide administrative support as part of workshop operation
• Any other ad-hoc duties assigned

Job Requirements:

• Minimum GCE ‘O’ Level or NITEC / Diploma in Automotive Technology or equivalent
• Experience in repair work scheduling and resource planning
• Good technical knowledge of car components and knowledge of repair estimates with the ability to identify and effectively solve problems
• Working knowledge of the motor insurance claim process would be an advantage
• Customer service-oriented, proactive, and independent with a positive working attitude
• Strong attention to detail, organizational and time management skills
• Able to multi-task and prioritise, articulate issues, problem identification, evaluation, and provide resolution
• Team player with self–discipline and willingness to learn qualities
• Strong administrative and coordination qualities
• Good interpersonal and communication skills with the ability to build strong customer relationships
• Flexible, friendly, helpful nature, and a team player
• Computer literate and proficient in Microsoft Office applications (Excel and Word)
• Possess a valid Class 3 driving licence

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Cheil is expanding and we are inviting candidates to join our new and growing digital team. Reporting to Account Director, we are looking for candidates for the following position:

Account Manager / Senior Account Manager

The Account Manager is experienced in integrated communications, digital and social. He/She will be responsible for managing clients, coordinating internal resources and leading agency to meet clients’ marketing and advertising needs. He/She is responsibility for agency outputs, provides perspective and leadership in the developing the highest quality deliverables.

Responsibilities:

Integrated Campaign Management

· Develops clearly focused creative strategies and creative briefs

· Delivers value adding performance throughout the project

· Collaborative teamwork between Creative, Media and Planning

· Prepares and participates in client presentations

· Provides input for creative strategies/briefs

· Organizes day-to-day smooth operation of project

· Ensures and facilitates effective communication flow throughout project

· Manages production quality, timeline and budget expenses

Client Partnerships and Collaborations

· Liaises and maintains regular contact between client

· Understands clients’ products, services and advertising requirements

· Discuss campaign details with clients and Agency members

· Demonstrates ability to interact with clients

· Organizes and participates in client presentations

· Organically grow the business

Responsibilities:

· Minimum 4 to 6 years of integrated / digital experience in the advertising industry

· Self-motivated, persistent, hardworking, committed, creative, organizer, team player

· Hold a Polytechnic Diploma/ Bachelor’s degree (or higher)

· Knowledge in digital marketing, advertising and marketing communication

· Knowledge in web analytics, data driven marketing and content marketing will be a plus

· Excellent listening comprehension and strong presentation skills a must

· Effective communication (verbal and written); Good command of the English language.

Responsibilities:

• Supervise and lead the Operations team in managing the overall operation, maintenance and upkeep of the building
• Responsible for operations budget planning and monitoring, administration and management of contracts
• Implement master schedule maintenance program for all M&E systems and services This includes planning, managing and monitoring to ensure that preventive maintenance is carried out to specifications with compliance to regulatory requirements, and to facilitate and execute building’s upgrading plans accordingly
• Lead and supervise a team of site staff to ensure operational issues are identified and rectified promptly
• Lead in site safety management operation
• Responsible in tender calling and contract management
• Set benchmarks for monitoring performance of key contractors, including regular audits, to ensure that expected standards are adhered to
• Review, improve and make recommendation on SOP and workflows to ensure work efficiency and effective property management
• Develop and maintain good partnership with contractors / vendors
• Oversee all tenancy administration matters
• Build and maintain good rapport with tenants
• Any other duties assigned

Requirements:

• Degree / Diploma in Real Estate, Building, Mechanical & Electrical Engineering or equivalent
• Minimum 8 years’ relevant working experience of which 3 years should be in a managerial capacity
• Sound knowledge of M&E, Civil Security, Fire Safety and Estate Management
• Preferably a qualified Fire Safety Manager registered with and certified by SCDF
• Strong people management, interpersonal and leadership skills
• Strong organizational and communication skills
• Experience in commercial buildings is preferred and Business Parks will be an added advantage.
• Able to work in a fast-paced environment

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Responsibilities:

- Develop a comprehensive Macro property strategy for key Southeast Asian (SEA) countries, ensuring timely completion of regional network planning to facilitate the progress of new store developments.

- Lead the analysis and evaluation of potentialnew stores, including location analysis, market catchment research and sales forecasts.

- Gather and analyse market and competitor data, conduct research on various regional business districts and communities, and generate strategic insights to support new store development projects.

- Produce evaluation and analysis reports, ensuring that new site selections align with company standards, and establish a database containing information on target area business districts, commercial entities, and community projects·be the key contact with company appointed data supplier and be involved in the sales/or site feasibility linear regression model setting up.

-Provide sales forecasts to the local property team for all proposed new sites·Validate new store proposals submitted by each country.

-Conduct a review of sales performance three months after the store opening

Requirements:

- Bachelor's degree in Real Estate, Business Administration, or related field; advanced degree preferred.

-Minimum of 5 years of experience in real estate analysis, investment, or asset management.

-Deep understanding of real estate markets, investment strategies, and industry best practices.

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Job Responsibilities:

- Manage food service and wet market customers / portfolio;

- Implement strategic business plans that expands company’s customer base and ensure strong market presence;

- Work closely with Sales Operations team to ensure sales, distribution and merchandising opportunities are maximised to achieve monthly sales targets and achieve desired growth.

- Conduct quarterly and/or bi-yearly business reviews to improve sales performance and to further develop the business.

- Provide feedback on the trade and competitors’ market developments to maintain relevance and competitiveness

- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

- Present sales, revenue and expenses reports and realistic forecasts to the management team

- Identify emerging markets and market shifts while being fully aware of new products and competition status

- Perform collections;

- Other duties as assigned by the Head of Department

Job Requirements:

- Good communication and interpersonal skills.

- Good knowledge of local businesses trends

- Proven track record in achieving aggressive sales targets.

- Problem solving skills, positive and good analytical mind

- Sales driven and highly motivated individual

Education, Experience & Training

- Min. Diploma in Sales & Marketing, Business Administration or its equivalent

- At least 5 years’ experience working in SME food service manufacturing environment

- At least 5 years of sales experience in food service and wet market segment

Remuneration

+ Base Salary

+ Transport & Mobile Allowances

+ Tiered Commission

• Assist logistics process for shipment and delivery, and returns on products.
• Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.
• Build relationships within the company and with external parties, such as suppliers or distributors.
• Read and comprehend legal documents, such as contracts or import/export agreements.
• Understanding of principles of accounting and finance.
• Collaborate with others from diverse backgrounds in order to identify problems and find solutions.
• Train and mentor employees, including reinforcement of safety guidelines.
• Report accidents and injuries and ensure proper treatment protocols are met.
• Create supply chain management strategies that increase efficiency and speed.
• Collaborate with other departments to close operational gaps.
• Balance safety, cost management and business growth then prepare and submit reports.
• Optimize warehouse functions.
• Handle communications and negotiations with suppliers.

Responsibilities

Project management, coordination, implementation, execution, control and completion of specific project.

Workout and maintain VO schedule and to final account with client / consultant.

Raise RFI for any discrepancies.

Attend all site, Architects & Consultants meeting.

Responsible for site supervision and implementations.

Monitor project costing, budget and schedule.

Manage and planning manpower allocation.

Manage and lead a project team to ensure site progress accordingly to project schedule.

To interpret shop drawings and communicate with all site personnel.

Prepare and submit monthly progress claim.

Prepare sub-contractor payment response.

To solve all technical issue.

Requirements

Degree in Mechanical Engineering or equivalent.

At least 10 years experience in ACMV system.

Excellent leadership & interpersonal skills

Able to handle multiple projects simultaneously.

IT skills in Microsoft office, Autocad, BIM.

Please include the following information in your resume:

• Education background
• Working experience
• Reason of leaving current and past employment
• Current salary
• Expected salary
• Notice period

Roles & Responsibilities :

We are looking for a results-driven & motivated Senior Restaurant Manager to meet sales by directing a team of competent staffs to achieve the restaurant’s goals and KPIs.

His main responsibilities not only involve in day-to-day hands-on operations, but hiring and training competent staffs, overseeing kitchen operations, curate menu for events enquiries and motivating the team to achieve sales results.

This senior position must have more than 10 years’ experience in managerial role in order to lead, manage and direct a team of Front-of-house and Back-of-house. Capable of multi-tasks roles to operate the restaurant efficiently and productively with results and manpower. Creative marketing ideas, mindset and have business acumen to propose sales and marketing strategies in order to execute into results.

Operations :

· Managing and overseeing daily operations and ensuring compliance with SOPs practise in the company.

· Overseeing opening and closing teams.

· Manage and train FOH staffs on customer satisfaction to boost up and sustain good reviews for more return customers in view of service, ambient and experience.

· Manage and ensure BOH’s quality of food, plating and food cost are within the cost of goods margin.

· Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure.

· Manage, coordinate and execute seamlessly with Sales, FOH & BOH teams on big group events, Private Function events and Corporate events.

· Fine tuning of SOPs in FOH’s service and BOH’s recipes & quality.

· Overseeing and stand-in as Restaurant Chef during Chef’s absence.

· Working closely with Chef’s on 6 monthly new menu and create menu for events and group parties requirement.

Admin :

· Work with Admin and Finance to ensure the AR/AP invoices are reconcile for month-end P&L data.

· Supervise & oversee Inventory count for Service and Kitchen and account for zero discrepancy of inventory.

· Reporting to Company Directors in monthly Management Meeting

Hiring & Traing :

· Always re-visit for re-learn & re-train of FOH & BOH on SOPs and up-to-date F&B trend and knowledge.

Sales & Marketing :

· Achieve monthly KPIs of sales target.

- Propose monthly promotion for food and beverage sales to achieve sales target.

· Direct staffs on weekly photo taking for social media posting.

Pre-Requistes :

· Minimum a Diploma in Hospitality and Management

· 8~10 Year as an Italian Chef and 3 years in Restaurant Managerial role

· Willing to work 6-day week.

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

To manage Admin, Compliance and Building Services of 1NN and 1NE.1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Role Profile

The Assistant Engineer shall be responsible to provide timely response, escalation and resolution to all incidents, outages and performance alerts. This includes the monitoring of 1-Net's facilities and network infrastructure and systems performance.

Responsibilities

• To perform 24x7 rotating shift duty for NOC and Network Operations.
• Changing of backup tapes based on predetermined schedule
• Preparation and compilation of team and customer weekly and monthly reports
• Process internal and external service requests including physical access, DNS changes, MS, x-connect and etc.
• Inventory Management for physical network infrastructure, x-connect.
• Provide remote hands service and onsite support to internal and customers
• Liaising with end users and vendors/Telco providers on network implementation, requirements and maintenance support
• Manage vendors or contractors in Meet-Me-Room, Cabinets and Client premises when services are required
• Responsive to troubleshoot and solve L1 Data Center and customer network issues
• Perform physical network infrastructure deployment and cross connect provisioning for internal and customers requirement
• Report to Telco Helpdesk for suspected circuit problem.
• Maintain concise and up-to-date network documentation including: Network inventories, processes, policies and procedures
• Collect and manage the statistics collection and application from the network systems
• Generate accurate and informative network analysis reports such as traffic utilization and network uptime reports

• Minimum Diploma or equivalent qualification in IT related field of study
• Must be willing to learn- No experience required as job training will be provided
• Career growth opportunities
• Able to resonate with our culture of Respect, Teamwork, Drive
• Rotating shift duty
• Basic knowledge and experience with networking protocols, including TCIP, RIP, TRACERT & PING Command
• Basic knowledge and experience with Structured Network Infrastructure for network Layer 1 & 2 support
• Pro-active in anticipating and resolving issues in the work environment
• Customer service acumen and possess a strong sense of urgency
• Strong sense of responsibilities and accountability in the work performance
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands