Job Summary -:

Lead and oversee the sales and marketing team. To provide efficient and effective, business and customer development and day to day sales operations management to achieve the budget and profitability for the organization.

Key Responsibilities and Accountabilities

1. Business & Customer Development

i) To identify opportunities to increase profitability by targeting new customers and/ or increasing business with existing customer

ii) Management of corporate accounts by ensuring they are provided with efficient and high level service

iii) Management of sales territory plan

iv) Tender Management

v) Development of existing and new trade lanes

vi) Carry out market research in order to build market intelligence data base and pricing strategy

vii) Develop, launch and monitor sales campaigns

2. Sales Staff Development & Management

i) To ensure all sales staff receives required training I all systems, policies, procedures, and practices

ii) To set and provide aggressive sales targets to sales team

iii) To review sales staff performance and include training programmes for their growth and development

iv) Provide leadership to the sales team by assisting and encouraging them to look for innovative ways of performing their functions more productively

v) Manage recruitment, absence, retention and rewards of the sales team with the support of HR

3. Manage Day to Day Operations

i) Set weekly sales targets for self and team

ii) To visit the top customers as per requirement

iii) To ensure at all times the department is adequately staffed so as to achieve the budgeted and profitability targets

iv) Conduct & participate in weekly/monthly sales department meeting to review performance and targets achieved, and steps going forwards

v) Maintain relationship with our principal carriers and other main suppliers in helping to achieve growth

vi) Achieve the sales targets and provide regular reporting to Country Manager

Requirement -:

1) Minimum educational qualification required Diploma level and above.

2) A minimum of 8 years freight forwarding LCL with 5 years experience as Manager.

3) A great attitude and self motivated individual

4) Excellent written and communication skills

5) Well versed with MS office and other computer software

Our client specializes in e-waste recycling and IT asset services, offering comprehensive IT recycling solutions to organizations. We are seeking a dedicated and customer-oriented individual to join our team as a Client Representative Executive.

Job Description:

• Maintain timely and effective communication with clients.
• Manage daily orders, meet service level standards, and resolve service issues.
• Coordinate with logistics providers and subcontractors to support client programs.
• Prepare billing reports and settlements.

Requirements:

• Diploma or degree in Logistic is highly desirable or with Warehouse/Logistic working experience
• Strong organizational and multitasking skills.
• Excellent attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.
• Strong communication and customer service skills.
• Knowledge of e-waste recycling and IT asset management is a plus.

Other Information:

Working Hour: 8.30am-6pm (5 days, 1 Day Remote Working)

Location: Tai Seng

Salary: $2500 - $3500

IT PROJECT MANGER

Responsibilities:
1. Project Management:
- Oversee the full cycle management of the company’s APP projects, including requirements analysis, planning, resource allocation, progress tracking, and risk management.
- Develop and implement project plans to ensure projects are completed on time, within scope, and within budget.
- Collaborate closely with relevant departments and teams, coordinate resources, and resolve project issues.

2. Team Management:
- Lead and manage the IT team, ensuring team members have clear goals and work efficiently.
- Provide technical guidance and support to enhance the overall technical level of the team.
- Conduct performance evaluations and foster the professional development of team members.

3. Communication and Coordination:
- Serve as the primary contact for the project, maintaining effective communication with clients, suppliers, and internal teams.
- Regularly report project progress to ensure all parties are informed of the project status and key milestones.

4. Quality Control:
- Ensure technical solutions meet company quality standards and business requirements.
- Implement quality assurance and quality control measures, continuously improving project management processes.

Requirements:
1. Education: Bachelor’s degree or above in Computer Science, Information Technology, Software Engineering, or a related field.
2. Experience: At least 5 years of IT project management experience, with a preference for experience in APP development project management.
3. Skills:
- Familiar with project management tools and methodologies such as Scrum, Agile, Waterfall, etc.
- Excellent leadership, communication, and problem-solving skills.
- Knowledgeable about the software development lifecycle and related technologies such as frontend development, backend development, and database management.
4. Certifications: PMP or PRINCE2 certification is preferred.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Job Description

• Lead and manage the planning, execution, and completion of diaphragm wall construction projects.
• Coordinate with consultants, subcontractors, and suppliers to ensure smooth project execution and compliance with safety and legal regulations
• Monitor project progress, manage risks, and make necessary adjustments to meet timelines.
• Manage project budgets, including cost control and resource allocation.
• Communicate effectively with stakeholders to provide updates and resolve project-related issues.

Requirement

• Bachelor’s degree in Civil Engineering, Construction Management, or related field.
• Min 5 years’ experience in project management, specifically in diaphragm wall construction.
• Strong knowledge of local building regulations, safety standards, and diaphragm wall construction techniques.

Job Summary:
We are seeking a dynamic and experienced Project Manager to oversee the successful planning, execution, and delivery of IT infrastructure projects. The Project Manager will be responsible for coordinating internal teams, managing client relationships, and ensuring projects are completed on time, within scope, and within budget. The ideal candidate will have strong leadership, organizational, and communication skills, with a proven track record of managing IT projects.

Key Responsibilities:

• Lead the planning and implementation of IT infrastructure projects, including network, systems, storage, and security initiatives.
• Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders.
• Create detailed project plans, including timelines, resource allocation, risk management, and budgets.
• Manage project teams, assigning tasks, setting priorities, and tracking progress to ensure timely delivery.
• Act as the main point of contact for clients, providing regular updates, managing expectations, and resolving issues promptly.
• Oversee the implementation of systems, networks, and other IT solutions, ensuring that all technical requirements are met.
• Coordinate with vendors, contractors, and external partners to procure resources and services as needed.
• Manage project risks, anticipating potential challenges, and developing mitigation strategies.
• Ensure that all project documentation, including status reports, meeting minutes, and project deliverables, are up-to-date and accurate.
• Monitor and report on project progress to senior management, identifying any risks or issues that could affect project outcomes.
• Facilitate post-project evaluations and ensure proper project closure, including documentation of lessons learned.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Project Manager in IT infrastructure or similar industries.
• PMP, PRINCE2, or equivalent project management certification preferred.
• Strong knowledge of IT systems, networks, storage, and security solutions.
• Excellent leadership, organizational, and time-management skills.
• Ability to work under pressure and manage multiple projects simultaneously.
• Proficiency in project management software tools such as Microsoft Project, JIRA, or Trello.
• Strong problem-solving and decision-making skills.
• Excellent written and verbal communication skills.
• Experience working with cross-functional teams and managing client relationships.

Preferred Skills:

• Familiarity with cloud platforms such as AWS and Azure.
• Knowledge of Agile and Scrum methodologies.
• Experience in managing IT projects within the financial or government sectors.

• Planning,Scheduling,Monitoring & Controlling the Fabrication & Erection sequences. 
• Methodology preparation for tender projects. 
• Planning & Scheduling for tender projects and preparation of man loader. 
• Co-ordination with business development team. 
• Co-ordinating with design team to prepare shop drawing. 
• Monitoring of Drawing, Fabrication and project teams. 
• Attending kick off meeting along with the sales team & project team.

Job Specification • Overall responsible for the QA/QC and R&D functions • To lead and ensure a productive and high-performance QA and R&D work environment • To provide effective and efficient technical support services to support the company’s business growth and operations. • To develop and revise the quality assurance framework for the company and to modify and improve the existing production standards and Standard Operating Procedures (SOPs), when necessary. • To collaborate with all departments, customer, suppliers and government regulatory bodies to ensure that quality is a high priority in the company. • To drive projects and processes to ensure compliance with the various food safety and hygiene standards and requirements. • To lead and report on quality audits, identify and resolve problems highlighted in yield reports. • Ensure that all food safety, quality related and non-compliance issues are investigated and that corrective measures are implemented and adhered to. • Oversee of GMP and food safety training for Production personnel. • To be involved in the feasibility study for setting-up overseas factories. • To perform new product development from ingredient sourcing, laboratory and kitchen trials to commercialization, focusing especially on sauces. • To conduct continual improvement of existing products. • To conceptualize new and innovative products. • To source for new and alternative suppliers. • To conduct sensory evaluation and approval of new and/or alternative raw materials. • To prepare product costings based on raw materials and manufacturing costs. • Collaborate with the Marketing department to understand the customers’ needs and requirements and to also assist in troubleshooting customers’ technical issues (when necessary). • Ensure all product creation complies with customer, government and legal regulatory requirements within the country of use. • To conduct product stability and shelf-life studies of new products. • To develop innovative solutions to help grow and value-add to customers’ requirements, ensuring that any solutions provided are within the stipulated cost parameters and manufacturing capability. • To facilitate the handover of new product(s) so as to ensure the smooth transition from test kitchen to Production. This includes liaising with the Technical / Production Manager to ensure that the product development fits the site capabilities. • Ensure the cleanliness and orderliness of the laboratory. • Liaison with China customers and distributors to support China market. • Any other appropriate duties and responsibilities as assigned by the Management. Requirements: • Bachelor’s degree in food science or related discipline • Preferably with 4-5 years working experience as QA/R&D in food manufacturing • Able to handle multiple projects and meet tight deadlines. • Team player with strong communication and interpersonal skills • Able to work independently with less supervision.

Overview of the job

Do you want to lead marketing and commercial plans for one of our billion-dollar brands? The Senior Brand Manager (Japan Market) identifies business opportunities and works with the multi-functional team to build cohesive commercial plans! You are expected to lead and collaborate with different subject matter experts to deliver end-to-end plans for Japan via qualifying communication ideas, adjusting portfolio pricing and identifying shopping barriers and opportunities.

Your Team

You and other Senior Brand Managers (each handling a brand/category) will report to the Brand Director for the Category or Business Unit. You will work extensively with colleagues from Consumer Market Knowledge, Sales, Communications, Finance etc.

What Success Looks Like

• Demonstrate positive relationship building skills in initial engagements with multi-functional teams
• Deliver Scorecard Business Targets, in line with the goals of the Business Unit
• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design, particularly in Japan
• Successful Design and Deployment of Marketing Toolkits for the Brand

Responsibilities of the Role

• Identify Japanese consumers’ needs and wants for P&G’s products, and provide inputs to Research & Development and technical team to design the right package and formula to win with local consumers
• Lead consumer researches to develop qualified brand concept, benefit and claims that addresses Japanese consumers’ unmet needs
• Communicate with Japanese local partners, stakeholders and suppliers to drive P&G business initiatives
• Lead creative agencies to develop communication ideas and execute TV copy production designed/customized for the cultural nuances of Japanese consumers
• Develop initiatives fit-for-use toolkits (including copy, prints, digital i-banners, social & eCommerce contents, sampling trial toolkits, in-store activation and demos, etc.), and deploy/guide Japan delivery team for execution
• Coordinate with R&D, Consumer Research teams to qualify the product and package through various tests
• Craft promotion/pricing strategy and customer/distributor trade terms with the local trade team
• Work with technical team to find the best solution of supply chain to manage the product cost within affordable level

Qualifications

• A college degree (Bachelor’s or Master’s is fine, preferably with some business focus)
• Excellent forward-thinking, strategic and courageous leadership skills
• At least 2 years of experience working in the FMCG industry for Japan market
• Strengths with strategic and analytical thinking
• An ability to drive innovation and brand growth
• Strong ability to communicate and team capabilities
• You are business proficient in the Japanese language and possess strong market knowledge of Japan as the role requires local consumer understanding to develop brand equity and marketing strategies for Japan Market

Job Description

• Lead quarterly and annual group reports and financial statements comply with US GAAP and US SEC requirements
• Liaise and collaborate closely with the auditors, legal counsels, group M&A, business and regional finance team
• Provide accounting support to the group and regional finance team
• Support ongoing development of the group accounting policies, including the implementation of process and system changes
• Prepare and review technical accounting memorandum and documentation
• Lead in establishing, implementing and improving SOX controls and business processes
• Undertake ad-hoc special projects, including but not limited to internal group restructuring, M&A, adoption of new accounting standards
• Continued focus in improving business and finance processes

Job Requirements

• Minimum 12 years of relevant working experience preparing consolidation or in Big 4 external audit are desired
• Degree in Accountancy or recognizable accounting qualification (ACCA, CPA and etc.)
• Familiar with US GAAP or part of the accounting firm’s technical department
• Strong accounting and reporting knowledge
• Dynamic and bright personality with a positive attitude. A team player with good organization skills and an eye for accuracy and detail
• Willing to work in a dynamic and fast-paced environment
• System-savvy, proficient in Microsoft Excel

APAC Commercial and Disease Area Manager

As the Commercial and Disease Area Manager, you will be responsible for implementation of the commercial disease strategy developed with the Commercial and Disease Area Lead, as well as assisting affiliates for the responsible disease area, across all customer areas to ensure commercialization success. You will be the business partners to regional teams, affiliates and global to identify focus areas, drive launches and programs to increase clinical uptake of Roche solutions in the responsible disease area. It is an integrated role; you will work closely with regional clinical stakeholders directly touching the patient journey in your disease area to shape the ecosystem and impact patient outcome in APAC

In this role, you will:

● Work with Commercial and Disease Area Lead to drive APAC disease strategy implementation by identifying gaps along the patient journey, with an aim to identify investment opportunities and to shape the ecosystem, and collaborate with Roche Pharma in jointly looking into opportunities as required

● Develop and drive sub-region/country disease strategy and focus area according to market maturity, with focus to drive and support local implementation, including clinician engagement initiatives.

● Work with Commercial & Disease Area Lead to lead Disease Area Squads comprising of members from countries, other value streams, chapters, and potentially global. Drive APAC disease commercial strategy and execution to ensure commercial success for high medical value solutions across different customer areas, leveraging on Launch Power House

● Partner with MSA and Chapter to develop clinician engagement strategy to drive clinical uptake of Roche/Partner's solutions & to establish Roche thought leadership in clinician space

● Involve in respective Global Disease Area Network or other related teams/networks that target to focus on disease management or clinical uptake of high medical value solutions

● Co-develop new business model to current care pathways by collaborating with other teams and external partners

● Own disease area commercial expertise; act as architect and catalyst of disease management topic for internal stakeholder.

● Report to Commercial & Disease Area Lead

Who you are:

● Experience and knowledge in building strategy for high clinical value arena with proven ability to engage clinician stakeholders

● Proven ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results

● Proven experience leading cross functional teams in an agile environment

● Proven ability to build long term trusted relationships with external and internal stakeholders

● Familiarity with the trends and their relevance to the healthcare industry in the responsible disease area with preference to APAC.

● System thinker with the ability to identify shared purpose among stakeholders in the ecosystem and at the same time able to connect the dots across various customer areas solutions

Qualification and Experience

● Bachelor's degree or equivalent in the related field. Advanced degree (Masters, MBA, Medical Degree, PhD) in the related field desired.

● At least 7 years of work experience in related field.

● Clinician engagement experience is a must, preferably with APAC experience

● Proven commercial acumen with strong understanding of financials.

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

The individual is focused on manage the product designated product portfolio and its related solution with clear Go-To-Market strategies into targeted industries, while creating competitive edge against our keen competitor(s) working with stakeholders in global, regional and local.

Product

• Plan, develop and implement of product portfolio strategies with SMART goals
• Responsible for the product performance by revenue, GP%
• Manage the entire Product Lifecycle management of the products
• Collaborate with respective business unit and marketing teams to ensure that customer needs/values are incorporated into product design, branding, and marketing approaches as Voice of Customers (VOC).
• Schedule and facilitate new and existing product training sessions.
• Analyse and report the product malfunctions as feedback on quality improvement

Price

• Manage the product pricing thru market competition review and positioning thru analysis of pricing matched with market expectations to determine the ideal target price for products of the business.

Promotion

• Responsible for defining the release process and coordinating all of the activities required to bring the product to market
• Develop marketing strategies to grow quality inspection applications in Automotive, F&C, Semicon, Electronics and Medical industries and increase sensor products market share with channel partners.
• Develop tools and marketing collaterals with Marcom team to support sales activities
• Support Solution Marketing activities with Application Marketing members to develop sales tools incorporating Vision and Sensor products.

Place

• Plan go-to-market strategies in alignment with Country Sales (in APAC region) demand.
• Manage for product availability based on the customer's demand and our company’s needs

Competitor

• Monitor and update competitor activities to Global Product BU and Sales
• Develop strategies and plans or tools to convert competitor market share.

Sales Goal

• Responsible for regional sales budget of vision and sensor products and supporting total regional sales budget

Requirements:

• Degree / Diploma in Engineering or relevant discipline.
• At least 7 years of experience in Product Marketing Management in a regional role (Asia Pacific)
• Comprehensive understanding of Product (Sensor, Vision) & Market Trends
• Prior experience in Industrial Automation industry is a bonus.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Expansion plans in progress and we are looking for capable and experienced Chinese restaurant managers who will elevate the business to another level. Applicant must possess a to-go-to personality that is forward-thinking, able to set SOPs, and sales-oriented. The position will directly report to the MD and shall be able to provide analytics on sales and business performance. 6-day work week with senior position benefits. There will also be opportunities to travel to America for short-term attachments. If you think you fit the bill, write in your application for a chat.

Business Development Manager Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

As the Senior Product Manager at a dynamic tech agency, you will be responsible for overseeing the development and delivery of innovative digital products for a diverse client base. You’ll lead strategic product initiatives, ensuring high-quality solutions that align with client needs and business objectives. Your role will involve collaborating with cross-functional teams, managing product life cycles, and driving product success from concept to launch, all while fostering strong client relationships and delivering measurable value.

Responsibilities:

• Define Product Vision and Strategy: Establish and articulate the product vision and roadmap in collaboration with key stakeholders and clients, ensuring alignment with business goals and client needs.
• End-to-End Product Lifecycle Management: Oversee the entire product lifecycle, from market research and requirements gathering to development and launch. Ensure the delivery of client-centric solutions by identifying opportunities, defining features, and managing the development process.
• Cross-Functional Collaboration: Lead collaboration between engineering, design, marketing, sales, and client success teams to ensure cohesive execution of product strategies. Act as the liaison between technical teams and clients, translating business needs into actionable development tasks.
• Client Engagement: Engage with clients to understand their unique challenges and goals, translating these into product strategies and customized solutions. Regularly update clients on progress, product performance, and next steps, ensuring transparency and alignment.
• Data-Driven Decision Making: Utilize client feedback, competitive analysis, and market trends to make informed, data-driven decisions. Use analytics to track product performance and make adjustments to enhance client satisfaction and product success.
• Manage Timelines, Budgets, and Deliverables: Ensure that product initiatives are delivered on time, within budget, and meet the defined scope. Continuously monitor progress and address any risks or blockers that could impact delivery.
• Mentorship and Team Development: Mentor junior product managers and foster a high-performance culture within the product team. Provide guidance on best practices in product development and support professional growth.
• Stakeholder Management: Engage with both internal and external stakeholders, presenting product roadmaps, progress updates, and performance reports. Foster strong relationships to align product objectives with stakeholder expectations.
• Innovation and Industry Trends: Stay up-to-date with industry trends, emerging technologies, and market shifts to drive innovation and keep products competitive. Proactively suggest new tools, processes, and methodologies to enhance product development.

Qualifications:

• Strong experience in product management, preferably within a tech agency or client-facing environment.
• Proven ability to lead product development from concept through launch, managing complex projects across multiple teams.
• Excellent communication and stakeholder management skills, with experience in working directly with clients and senior leadership.
• Strong analytical skills, with the ability to make data-driven decisions and translate insights into actionable strategies.
• Technical fluency and familiarity with agile methodologies and software development processes.
• Ability to balance multiple projects and deadlines while ensuring high-quality deliverables.
• Experience mentoring and growing teams, fostering collaboration and a culture of continuous improvement.

This role is ideal for an experienced Senior Product Manager looking to make a significant impact in a fast-paced tech agency. You'll have the opportunity to lead innovative projects, collaborate with diverse clients, and drive the success of digital products that meet business needs while exceeding client expectations.

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

We are seeking a motivated and customer-focused salesperson to join our sales team. The ideal candidate will have a passion for educational tours, excellent communication skills, and a strong drive to achieve sales targets. As a Sales & Customer Relations Executive, you will play a key role in handling sales enquiries, booking tours, and providing exceptional service to our clients. Join us if you enjoy interacting with people and are looking to challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic!

Job Description

• Handling of sales enquiries, tour bookings, customizations, and amendments.
• Prepare sales quotations, tour proposals and itineraries for customers.
• Assisting with sales outreach, cold calling, EDMs etc.
• Generate leads, reach out to potential clients, pitch and close sales.
• Coordinating with Ops team in relation to sales matters.
• Assist in operational procedures i.e customization of tours, tour logistics and on the ground management.
• Data entry to ensure all sales records, databases are up to date.
• Assist in post-sales work which includes following up with client experience, getting reviews
• Liaising with clients, vendors, and suppliers on behalf of managers.
• Communicate and liaise with finance team with regards to invoices and payments.
• Work with internal and marketing teams to achieve company strategic objectives and goals.

Job Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proficiency CRM software is a plus
• A passion for the country and culture
• Willing to learn

· Responsible for managing the overall reduction of student attrition at GIIS Singapore and other locations in Singapore.

· All Global Care Officers (GCOs) in Singapore will report to this role.

· Lead the realignment of the GCO team to proactively engage with parents and students, addressing concerns and resolving issues.

· Manage the timely resolution of incoming complaints through Zendesk, myGIIS, phone calls, and other channels, ensuring adherence to targeted response times.

· Analyze withdrawal applications to identify reasons for student withdrawals and implement strategies to retain students.

· Collaborate with Country Leadership, Heads of Schools, Senior Academicians, and Geo Department Heads to address endemic issues and reduce root causes of dissatisfaction and withdrawals.

· Evaluate academic performance and customer satisfaction data to recommend improvements in academics, operations, and customer service.

· Optimize the complaint management system to reduce turnaround times (TAT) and efficiently resolve issues.

· Shall be responsible for hiring and on-boarding GCOs for customer service that are voice, IT and email support for customer interface

· Responsible for training and development of team

· Will lead a full customer relationship structure of supervisors and GCOs reporting to them

· Responsible for input and output parameters like number of GCOs active, calls and tickets handled, output of GCOs

· Responsible for day to day and running and management of customer relationship centre – centralized and decentralized

· Responsible for logistics and management of customer relationship centre

· Will report functionally to Country Director.

· Will part of Geo Leadership Team and sit in TMM.

§ Leads the recruitment, selection, orientation, and training in the GCO team

§ Builds and manages high performing teams within the geography by providing leadership, role clarity, training and career development

· Minimum 10 years of experience in the BPO or Customer Service sector.

· Experience in the service industry is essential; exposure to the education sector would be an advantage.

· Proven track record of managing large teams, including sub-leads, with around 100 customer service agents.

· Prior experience with reputable organizations or BPO companies is preferred.

· Demonstrated expertise in managing large-scale sales or customer service operations.

· Strong analytical skills with a focus on problem-solving and process optimization

Working Days: 5.5 days

• On-site

We are JUO Studios: a creative shop that specialises in post-production, social media management and

IP development and we're expanding our team.

Responsibilities:

• Have a solid understanding of media industry specifically digital media & marketing
• Able to build and maintain strong relationships with clients.
• Serve as the primary contact point for key clients.
• Provide strategic advices and solutions based on client needs
• Identify opportunities to upsell or cross-sell services to existing clients.
• Prepare and present proposals, negotiate contracts, and close sales.
• Supervise the implementation of client projects to guarantee quality and on-time delivery.
• Work with producers & internal teams to fulfill client requirements.
• Give clients regular status updates and reports on the state of the project, performance indicators, and ROI.
• Engage in prospecting and business development activities to attract new clients.
• Represent the company at industry events and conferences.
• Ensure that projects are delivered within budget.
• Assist in financial forecasting and budgeting processes.

Requirements:

• Diploma / BA/BS in related field
• Minimum 1 year of working experience
• Excellent communication and interpersonal skills
• Strong negotiation and sales skills
• Project management skills, including the ability to manage multiple projects simultaneously
• Analytical skills to assess data and make informed decisions
• Proficient in the Google ecosystem (Google Docs, Sheets, Slides etc)

Right-Space Pte Ltd is looking for a smart, can-do attitude and ambitious Operation /Production Manager who inspires and deliver changes all around them. We are looking for self-starters with solid technical skills who will aggressively build the pipeline and deliver revenue.

Reporting to the Director of Sales, you will take the lead in the day-to-day management of full service studies, large component service project working with MNC clients with global project implementation.

Job Specification:

· Manage, Schedule, assign and supervise work of Operation Workforce.

· Analyse, design and improve the processes by which good and services are produced.

· Measure and improve productivity.

· Implement and manage quality assurance programs.

· Determine workload and schedules for equitable distribution of work.

· Implement and manage quality assurance programs.

· Ensure that each project is delivered on time.

· Work together with the Sales Team and Project Team to prepare quotations and action plans.

· Select and manage multiple subcontractor relationships.

· Supervise the installation and/or repair of sets or props whenever necessary.

· Interpret construction drawings/plans and prepare crew or sub-contractors.

· Respond to emergency call-outs as needed and take appropriate action.

· Perform any other duties and responsibilities as required by the Company.

Skills / Experiences

· Min Diploma Holder

· Ability to take work pressure and meet deadline

· Good Oral and Written Communication Skills

· Good Analytical Skill

· Ability to Motivate, Lead and Manage Employee

· A commitment to customer satisfaction

Wilmar International Limited is Asia’s leading agribusiness group, involved in activities such as oil palm cultivation, edible oils refining, oilseeds crushing, consumer pack edible oils processing, specialty fats, oleochemicals, biodiesel manufacturing, and grains processing. With over 1,000 manufacturing plants and a vast distribution network covering China, India, Indonesia, and more than 50 other countries, Wilmar is supported by a multinational workforce of about 100,000 people.

Job Responsibilities:

• Develop and implement comprehensive sustainability communications strategy that aligns with Wilmar’s mission and values
• Develop sustainability narratives for various audiences including customers, investors, bankers and Wilmar employees
• Develop sustainability-focussed marketing campaigns, integrating messaging across digital, print, social media and event channels
• Collaborate with business units both centrally in Singapore as well as our other operations globally to ensure sustainability is woven into broader brand positioning and consumer-facing communications
• Develop and manage content that highlights Wilmar’s sustainability achievements, innovations and partnerships
• Represent Wilmar for sustainability-related media inquiries and proactively build relationships with journalists and influencers in the sustainability space
• Collaborate with internal and external stakeholders, including sustainability teams, government agencies, NGOs, and industry groups, to amplify sustainability messaging and initiatives
• Support executive leadership in positioning the company as an industry leader in sustainability, including speechwriting, media training, and public appearances
• Develop key performance indicators (KPIs) to measure the effectiveness of sustainability communications and marketing efforts
• Provide regular reporting and analysis on the impact of sustainability campaigns, making data-driven recommendations for improvements
• Collaborate with the crisis communications team to manage reputation risk related to environmental and sustainability issues
• Lead the creation of proactive communication strategies to mitigate risk and maintain the company’s reputation during sustainability-related crises
• Foster cross-functional collaboration with sustainability, operations, product, and legal teams to ensure cohesive messaging and compliance with sustainability goals and regulations

Job Requirements:

• Good Bachelor’s degree in Environmental Science/Engineering or related field
• Minimum 7 years’ experience, preferably in agriculture, commodities or biofuel industries industry.
• Excellent written and oral communication, and interpersonal skills
• Strong business acumen and ability to remain composed in various situations when representing the group in events/committees
• Self-Driven with the ability to take actions proactively
• Good organisational and project management skills
• Must be both a team and independent playerilling to travel

Responsibilities

• Develop and implement of effective product marketing strategies (including Digital Marketing Strategies) to achieve revenue and profit goals.
• Identify customer needs, oversee market research, and monitor the market trends/competitive landscape.
• Manage the Product Roadmap.
• Coordinate with other departments on Product Marketing activities.
• Communicate with management and regional HQ. about assigned product portfolio development and performance against business plans/goals
• Provide strategic support, working with sales, pre-sales, and other relevant stakeholders.
• Any other tasks, projects assigned from time to time.

Requirement / Qualification

• Diploma / Degree holder in Business, Marketing, or related fields.
• Minimum 5 years of Product Management & Marketing experience and knowledge of the IT industry.
• Independent and able to perform in a fast- paced environment.
• A team player, customer centric, enthusiastic, and determined to succeed in a challenging environment.
• Strong project and time management skills.
• Action oriented, self-motivated, innovative, and good analytical thinking skills.
• Good communication, good interpersonal skills, and able to engage cross-functional teams in meeting customers’ requirements.
• Good in Microsoft Office.

The successful candidate will be responsible to identify and develop new business opportunities to drive the growth of PSA Port and Port Ecosystem businesses across the South-East Asia (SEA) region. The candidate will collaborate with existing SEA business units in medium-long term strategy and business planning and execution in order to extract maximum value from our investments. Port and Port Ecosystem opportunities include (i) Core assets like waterfront container terminals;
(ii) Inland assets like ICDs, rail depots and distribution centres; (iii) Digital ventures like port community systems, etc

As part of portfolio management, the candidate will maintain, enhance and strengthen stakeholder engagements in the region with both public entities and private enterprises/individuals whilst assisting senior management with ad hoc projects and assignments. Suitable candidates with leadership potential may be out stationed (in SEA) to run the business for ~3 years tenure.

Requirements
• Fluent in Bahasa Indonesia
• Good academic background and possess a degree in Accounting, Business, Economics, Engineering, Finance, IT or equivalent.
• Minimum 8-10 years of business development experience, preferably in the Maritime, Supply Chain services in LLP, 4PL, Integrated Logistics industries
• Tenacious strategic thinker with an active hands-on approach
• Possess entrepreneurial drive and sharp business acumen
• Proven track record to of performing in a fast-paced and complex business environment
• Strong communications and stakeholders’ management skills
• Able to influence and establish credibility with internal and external stakeholders to build collaborative relationships
• For mobility, candidate should be immediately available or available within 12-18 months for overseas posting.

Only shortlisted candidates will be notified

About the Role:

Works with customers to provide solutions that fit those individualized situations and prioritize their needs at each step of the process to ensure customers satisfaction for retention.

Roles and responsibilities:

• Attend & follow up on customer enquiries including order status and provide troubleshooting assistance for orders
• Keep track of business documents and filing, ensure upkeeping of records maintenance requirements as per GDPMDS standards
• Maintain and upkeep SG customer contact database
• Support customer on service contract billing enquiries and complex issues
• Manage service contract and warranty tracking and devise plans on PM scheduling with customers
• Support accounts team in service contract billing related issues
• Support FS manager in service contract proposal preparation
• Monitor demo and loaner asset status & liaise with customers for logistic arrangements
• Assist in SG internal & external events preparation
• Support department in upkeeping customer satisfaction index
• Daily review on Genpact Service-Level Agreement reporting
• Any other duties as assigned

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact and Empathy, form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package including AWS and Variable Bonus
• Hybrid home office work arrangements
• 18 days of annual leave in your first year
• Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

• Possess a diploma or degree in any discipline
• At least 2-3 years in customer service related functions
• Experience in planning & scheduling
• Proven track records of thriving under fast moving environment

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

• LinkedIn - Olympus APAC
• Company website - www.olympus.com.sg