Reporting directly to the manager and fulfilling the Manager's duties in their absence.

* Being well-versed in internal operations.

* Taking minutes at meetings.

* Forwarding and distributing mail as required.

* Preparing and filing relevant documents.

* Supporting managers in devising plans in order to improve business performance.

* Monitoring various operational aspects.

* Collaborating with the logistics office.

* Assigning tasks to employees and hiring new staff.

* Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Role Description

As a Merchandise Manager, you will be responsible for

• overseeing the planning, Procurement and marketing of nerchandise in our retail outlets.
• You will work closely with cross-functional teams to ensure that product assortments are optimized to meet sales goals and inventory levels are maintained to support business objectives.
• Issuing of Purchase Order to Suppliers
• Laise with suppliers and expedite delivery of goods
• Sourcing of suppliers
• Process delivery notes & invoives for goods received
• Monitor shipments
• Price negotiation
• Maintain proper purchasing records
• Inventory management
• Attend company and supplier exhibitions

Requirements

• Must possess at least a Bachelor degree in marketing, Business Administration or a related field
• At least 2 year of working experience in Merchandising or Buyer relevant
• Excellent communication skills
• Strong analytical and problem solving skills
• Good knowledge of retail sales, inventory methods and forecasting techniques
• Team work and able to work independently
• Proficient in Microsoft Excel
• Willing to travel oversea such as China, Euro and Malaysia

Responsibilites

• Define and implement team objectives aligning with the corporate procurement strategy.
• Monitor on-time delivery to customers and supplier performance metrics, including OTD, Lead Time, Cost, RTV, and Supplier Capacity.
• Expedite materials and manage escalations with suppliers.
• Perform opportunity analysis to identify and execute projects that deliver efficiency gains, cost savings, and inventory reductions.
• Collaborate in New Product releases by managing purchasing, item and quote master settings, and expediting materials.
• Emphasize root cause understanding and continuous improvement.

Requirements

• About 5 years of relevant experience
• Experience with leadership role
• Strong understanding of CM environment

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Reporting to the Customer Service Executive, the Customer Service Officer’s main responsibility is to handle the billing processes.

Responsibilities:

• Perform billing administration and customer service function
• Ensure invoices are in order and billed correctly
• Verification of proof of delivery documents
• Basic administrative duties include filing, scanning, or copying
• Attend to inquiries from customers

Competencies

• Self-starter, positive working attitude, and good team player
• Able to work independently and handle high volume work under a tight deadline
• Meticulous with an eye for detail
• Bilingual in English and Chinese for effective communication with our Mandarin-speaking associates

Requirements:

• Minimum GCE "O" Level
• At least 1 year of related working experience in billing-related functions.
• Proficiency in MS Office with expertise in Microsoft Excel & Words
• Availability on short notice preferred

The position will be based at Lim Chu Kang.

Company transport is provided at Kranji MRT Station.

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for leading in continuous development and improvement of the company and assist in the development and formulation of long and short-range planning, policies, programs and objectives.
• Responsible for developing the operational plan and establish procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer, licensor and company quality standards.
• Responsible for achieving ptimum employee levels with least amount of overhead and raw material costs to meet annual budgetary plan.
• Responsible for developing and improving team through replacement, planning and activities
• Responsible for all the written performance reviews of all management and supervision within your area of responsibility

Requirements

• Min Diploma in Engineering
• Min 5 years of working experience in managerial role in Manufacturing / Oil&Gas/ Precision Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for leading in continuous development and improvement of the company and assist in the development and formulation of long and short-range planning, policies, programs and objectives.
• Responsible for developing the operational plan and establish procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer, licensor and company quality standards.
• Responsible for achieving ptimum employee levels with least amount of overhead and raw material costs to meet annual budgetary plan.
• Responsible for developing and improving team through replacement, planning and activities
• Responsible for all the written performance reviews of all management and supervision within your area of responsibility

Requirements

• Min Diploma in Engineering
• Min 5 years of working experience in managerial role in Manufacturing / Oil&Gas/ Precision Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for leading the company operational Purchasing and Procurement to optimize resources and ensure customers’ supply chain is able to fulfill customers’ ship-to-dates.
• Responsible in understanding customers’ requirements and passionately drive internal procurement processes and customer’s global supply chain to exceed internal and external customer expectations
• Responsible for driving the strategic initiatives to improve overall efficiency and profitability of the company

Requirements

• Min Degree in Engineering, Supply Chain or Business
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, addressing their inquiries, resolving issues, and ensuring overall customer satisfaction. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a strong commitment to delivering outstanding service.

Key Responsibilities:

1. Respond promptly and professionally to customer inquiries via phone, email, or chat.
2. Resolve customer complaints and issues effectively and efficiently.
3. Escalate complex problems to the appropriate department for further investigation and resolution.
4. Maintain accurate records of customer interactions and transactions.
5. Collaborate with other team members to ensure a seamless customer experience.
6. Provide feedback to management regarding customer concerns and suggestions for improvement.
7. Meet or exceed performance targets for customer satisfaction, response time, and resolution rate.

Requirements:

1. Bachelor's degree or equivalent experience in customer service. CEI certifcied would be preferred. KAH will be bouns.
2. Excellent communication skills, both written and verbal.
3. Ability to multitask and prioritize tasks effectively.
4. Ability to work independently as well as part of a team.
5. Positive attitude and willingness to learn and adapt to new processes.
6. Singaporean citizenship or PR preferred.

Location: Singapore

Salary: Comission Base

Benefits: Employee discounts

How to Apply: Please send your resume and cover letter to [email protected] with the subject line "Skyline Agency Singapore - [Your Name]."

Responsibilities

• Responsible for leading the company operational Purchasing and Procurement to optimize resources and ensure customers’ supply chain is able to fulfill customers’ ship-to-dates.
• Responsible in understanding customers’ requirements and passionately drive internal procurement processes and customer’s global supply chain to exceed internal and external customer expectations
• Responsible for driving the strategic initiatives to improve overall efficiency and profitability of the company

Requirements

• Min Degree in Engineering, Supply Chain or Business
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilites

• Define and implement team objectives aligning with the corporate procurement strategy.
• Monitor on-time delivery to customers and supplier performance metrics, including OTD, Lead Time, Cost, RTV, and Supplier Capacity.
• Expedite materials and manage escalations with suppliers.
• Perform opportunity analysis to identify and execute projects that deliver efficiency gains, cost savings, and inventory reductions.
• Collaborate in New Product releases by managing purchasing, item and quote master settings, and expediting materials.
• Emphasize root cause understanding and continuous improvement.

Requirements

• About 5 years of relevant experience
• Experience with leadership role
• Strong understanding of CM environment

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for leading in continuous development and improvement of the company and assist in the development and formulation of long and short-range planning, policies, programs and objectives.
• Responsible for developing the operational plan and establish procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer, licensor and company quality standards.
• Responsible for achieving ptimum employee levels with least amount of overhead and raw material costs to meet annual budgetary plan.
• Responsible for developing and improving team through replacement, planning and activities
• Responsible for all the written performance reviews of all management and supervision within your area of responsibility

Requirements

• Min Diploma in Engineering
• Min 5 years of working experience in managerial role in Manufacturing / Oil&Gas/ Precision Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Front desk and reception duties providing good customer service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience
• Point of contact for sales hotlines and inquiries, efficiently addressing customer queries
• Handling customer data with meticulousness
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions is a plus
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers is preferred
• Generating monthly lead reports by collecting and analyzing customer information to identify trends and opportunities
• Reporting to the Marketing Manager and providing support to the marketing team when needed
• Handling adhoc administrative duties as required to ensure smooth operations

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 5days work in office and 1 day work from home.

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Front desk and reception duties providing good customer service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience.
• Point of contact for sales hotlines and inquiries, efficiently addressing customer queries.
• Handling customer data with meticulousness
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions is a plus.
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers is preferred
• Generating monthly lead reports by collecting and analyzing customer information to identify trends and opportunities.
• Reporting to the Marketing Manager and providing support to the marketing team when needed.
• Handling adhoc administrative duties as required to ensure smooth operations.

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 5 days work in office and 1 day work from home.

Marketing Manager

The ideal candidate will have a strong track record in leading successful marketing campaigns, has the ability to think analytically and creatively, and capable of being focused and disciplined. You will work closely with Management to formulate and create the Company's overall marketing strategy and plan. You will lead and manage marketing campaign creation and execution.

Job Description

• Help create and promote the overall brand identity of the company
• Effectively execute the marketing and communication activities according to the Company's marketing plan
• Effectively execute and manage the Company's Digital Marketing platforms
• Effective manage the Company's Marketing Performance Analytics and initiate performance improvement plans
• Prepare and manage marketing plan for product, service, idea or event
• Develop and coordinate promotional as well as collateral materials like brochures, videos, binders etc.
• Analysing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
• Drive customer acquisition through online marketing campaigns
• Provide marketing support for client development, pre-positioning and proposal support for priority pursuits
• Be client-facing and be accountable for deliverables to clients within agreed timeline
• Foster and manage positive customer relationships
• Oversee and prepare marketing budgets

Requirements

• Bachelor’s degree in marketing, business administration, or related field
• Minimum 5 years of experience in marketing
• Extensive experience in sales, marketing, advertising, and brand management will be preferred
• Experience in website design and content development; experience in copywriting preferred
• Digital marketing/advertising expertise preferred
• Experience crafting spreadsheets and other data collection/presentation methods
• Extensive knowledge of current and relevant markets preferred
• Stellar written and oral communication skills

Responsibilities:

• Responsible to identify the need, follow through product’s requirement and specifications at the right quality.
• Responsible to source, negotiate, purchase, monitor, manage and improve require delivery time at a cost-effective saving way.
• Plan and execute on cost saving and reduction program and activities.
• Assist in expedite, including and not limiting to interface with local and overseas suppliers for any contractual agreement and urgent requirement.
• Establish and maintain communication, working closely with internal customers to meet tight timeline.
• Pre-qualify, evaluate and assessed suppliers‘ performance to meet company’s requirements.
• All other procurement activities including of price calculation, discounts or freight charges prior to generate and process purchase orders, follow up with good credit terms negotiation and application, resolution of invoicing discrepancies from suppliers, and maintaining of Approved Vendors List.
• Maintain and updates all related documents and data that will support procurements activities and management administratively, conformity, legality and commercially.
• Scope of responsibility also covers affiliate and branch offices. Hands-on of operations are expected when required.
• Review and propose process improvement.
• Additional responsibilities and job scope to be assigned from time to time by immediate superior.

Requirements:

• Minimum of 5 years working experience.
• Knowledge of computer software application. E.g. word, excel.
• Knowledge in Harsh Environment and TSI.
• Able to handle General Administration.
• Strong interpersonal skills and hands-on, positive work attitude.

Service Delivery Manager

As a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands.

Role and Responsibilities

• Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service
• Maintaining high-performance levels for service-related processes, and implementing improvement activities wherever necessary
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Developing a deep understanding of projects to gain insights into the scope of service delivery
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
• Analysing third-party as well as internal processes, and creating strategies for service delivery optimisation
• Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades
• Providing accurate and regular reports to the management on the performance of the service delivery
• Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments
• Collaborating with technical design teams to set standards for software, hardware, and security

Qualification and Requirements

• Experience in dealing with third-party-provided services
• Operational ability in a diverse, large-scale environment
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
• Mastery of ITIL principles
• Expertise in people management and leadership
• Strong organizational skills
• Ability to manage and prioritize tasks efficiently
• Solid resource planning and problem-solving skills
• Readiness to demonstrate a proactive attitude
• Excellent verbal and written communication skills

• Reporting to the Senior Operation Manager
• Planning and scheduling manpower for day-to-day operations
• Follow up and keep an update to customer request and feedbacks
• Work closely with the sales manager and providing accurate schedule to them
• Send out reminder text/call to customer daily
• Resolving daily situation if any
• Responsible for staff performance & discipline
• Tabulate worker OT and submit to HR monthly
• Prepare and compile monthly reports to relevant client
• Prepare new staff on-boarding and off-boarding
• Monitor training and development needs
• Other related duties as assigned

Qualifications:

• Min qualification GCE ‘O’ Level and above
• Fresh graduates are welcome to apply
• Relevant of planning/scheduling experience in related industry will be an advantage
• A good team player and good communication skills
• Able to work on weekend & PH

Core skills:

• Understanding planning, scheduling systems
• Knowledge of Microsoft Office applications, such as Excel
• Have a Class 3 driving license is a plus
• Independent, self-driven and proactive attitude

6 work days, Off day on weekday : 9.00am – 6.00pm (Daily)

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Are you a self-motivated, result driven individual looking to working in a fast paced environment? If you are such an individual, we are keen to explore the opportunity to have you on board.

Job Title I: Account Sales Manager

Responsibility:

· Market the company’s products and services to clients to ensure achievement of monthly sales targets;

· Manage and coordinate all sales accounts;

· Identify and develop new business market opportunities;

· Prepare and follow up on customer enquires and quotations;

· Conduct sales presentation, solution recommendation to prospective clients;

· Able to propose suitable solution and compliance list according to tender requirements;

· Build and maintain good customer relationship for revenue growth and customer retention;

· Maintain an awareness of new development in the industry;

Requirement:

· Diploma/Degree in Engineering or equivalent;

· Working experience in IT or security industry will be advantageous;

· Team player with strong communication and interpersonal skills;

· Able to work independently in a fast spaced environment;

· Energetic and high level of work commitment with a positive mindset;

Other Information:

· 5 days work week (9:00~18：00)；

· Office at Bukit Batok;

· Attractive salary package (3.5K~5.5K)