The primary roles and responsibilities for the Manager are as follows:

• Provide staffing support for the Working Committee at key platforms such as meetings, forums, visits, etc.
• Plan, Execute, and Manage industry events/initiatives
• Assist with staffing of study trips and other related trips in support of the Committee’s work.
• Tracking of key initiatives and programmes including those initiated by the working Committee and to facilitate timely reporting to the Working Committee.
• To ensure meetings are effectively organised and minuted. Liaising with the President to plan meetings etc.
• Maintaining effective records and administration and upholding legal requirements.

Requirements

• Tertiary qualifications in related discipline, Grads or non-grad without the required qualifications but with relevant experience are welcome to apply.
• Works well under pressure and adaptable to changes.
• Experience in managing the corporate secretarial matters would be an advantage.
• Analytical and writing in presentations and communication skills
• Meticulous, self-driven, be resourceful and able to multi-task and manage multiple ongoing projects
• Understanding of the functions and operational responsibilities of internal and external stakeholders etc

Team Summary

The CyberSource Technical Sales & Delivery team consists of 22 people within the AP region and is the fastest growing Organization within the Value Added Services domain of Visa. The Team comprises of Technical Sales Consultants, Client delivery consultant, project managers and Merchant Optimization consultants. With the booming Asia Pacific Business, we are looking to add another vibrant candidate into our bustling team to assist in expanding the vibrant and dynamic business.

What a Senior Manager, Technical Sales Engineering, Card Present Processing does at Visa:

The role will be responsible for providing technical and functional expertise for Visa Acceptance Platform card present solutions to merchants, acquirers, payment service providers or technology partners. The role requires you to lead the technical pre-sales consultation, implementation, and integration of new or existing clients.

You will be required to work closely with regional & local sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated clients. Candidates should have demonstrated skills in card present solutions implementation with merchants, acquirers, payment service providers or technology providers. The candidate should also possess Solution Consulting, Architecture Design, Project management, Business Process consulting, and presentation/training in complex IT environments. Familiarity with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Responsibilities

• Drive conversations with Merchants, Acquirers, Payment Service Providers and technology providers, on SaaS /Internet Payment Gateway based card present acquiring operations and processing capabilities.
• Solution Consulting, Project Planning and implementation of complex country based / regional based SaaS POS Acquiring projects
• API integration and testing on POS terminal & Infrastructure connection to a payment gateway. Having completed at least 2-3 projects of POS terminal into a payment gateway Integration
• Provide technical, functional and subject matter expertise to our sales team
• Conduct technical presentations and product demonstrations for customer audiences
• Be a supporting resource in the preparation and responses for RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new services
• Identify and work with third party resources as necessary to support client integration needs
• Work with industry standard project management methodologies
• Design and document custom workflow processes
• Conduct Business Process to Payments Workflow Workshops
• Consult with Clients for Solution Design & Architectural design
• Work with internal and client teams to develop integration plans, manage diverse stakeholders, and manage expectations

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Tax Manager/Tax Executive plays an essential role within the APAC Tax team, working with the Tax Managers on direct tax and Base Erosion and Profit Shifting (“BEPS”) related compliance for the APAC region, as well as serving as a key liaison between the APAC Tax team and cross-functional business stakeholders on various global and regional tax projects.

Responsibilities: 

1. Corporate Tax Compliance and BEPS

• Prepare tax schedules and managing tax compliance reporting and payment deadlines and other related matters for approximately 30 entities within the APAC region, including working with external tax consultants and reviewing their deliverables.
• Prepare monthly tax provisions for Singapore entities.
• Prepare and liaise with external tax consultants on Tax Risk Management & Control Framework for Corporate Income Tax (“CTRM”) for Singapore and similar Corporate Tax Governance Framework for the APAC region.
• Prepare responses to information requests by tax authorities.
• Assist with the implementation of BEPS-related compliance and processes for the APAC region, including collaborating with cross-functional teams to streamline existing processes and systems.
• Collaborate with IT teams and/or external system developers to translate business/tax requirements into IT solutions, as well as to test and implement tax technology solutions for BEPS-related compliance.
• Prepare training materials for cross-functional teams and users on process change improvements ensuring awareness and adherence to BEPS requirements.
• Keep abreast of changes and/or developments in tax laws and administrative practices for APAC, including BEPS-related developments, and analyse the corresponding implications.
• Maintain comprehensive documentation of work processes and internal controls/procedures for corporate tax and BEPS compliance for the APAC region.

1. Corporate Tax Advisory

• Advise on corporate tax matters, optimize the Group’s tax position and identify potential tax savings opportunities for the APAC region.
• Participate in various global and regional tax projects, including tax automation initiatives.
• Participate in tax incentive initiatives including liaising with the relevant government agencies and monitoring compliance with tax incentive conditions.

JOB SCOPE

We are seeking for a highly skilled and experienced Finance Manager to join our team at Hotel Royal Singapore. This position plays a pivotal role in managing the financial health and stability of our hotel. The successful candidate will oversee all financial activities, ensure compliance with statutory requirements, and contribute to the strategic growth and profitability of the hotel.

JOB RESPONSIBILITIES

1. Manage the full spectrum of financial operations including budgeting, forecasting, financial reporting, and cash flow management.

2. Ensure timely and accurate month-end and year-end closing of accounts

3. Prepare and present financial reports and analysis to senior management and Group Finance for strategic decision-making.

4. Coordinate and manage internal and external audits, ensuring compliance with statutory regulations and internal controls.

5. Supervise the finance team, providing guidance and support for daily financial activities.

6. Oversee the preparation of monthly and quarterly management account, and annual financial statements in accordance with Singapore accounting standards and Singapore Financial Reporting Standards (International).

7. Develop and implement financial policies and procedures to enhance operational efficiency and safeguard company assets.

8. Monitor and manage hotel's financial performance metrics, identifying trends and recommending actions for improvement.

9. Collaborate with other departments for financial planning and alignment with the company's overall strategy.

10. Liaise with external stakeholders such as banks, auditors, and tax authorities.

11. Ensure adherence to corporate governance standards and support management with ad-hoc financial analysis as required.

JOB REQUIREMENTS

1. Bachelor Degree in Finance, Accounting or a related field. A professional certification such as CPA, ACCA or CA is preferred.

2. Minimum of 5 years of relevant experience in financial management or audit.

3. Strong understanding of Singapore financial regulations, tax requirements, and statutory reporting.

4. Proficiency in accounting software and advanced Excel skills.

5. Demonstrated experience in financial planning, budgeting and forecasting.

6. Excellent analytical skills, with the ability to interpret complex financial data and provide strategic recommendations.

7. Strong leadership and team management skills.

8. Effective communication and interpersonal abilities to work with cross-functional teams and external stakeholders.

9. High level of integrity, attention to detail, and a proactive approach to problem solving.

About TMGM

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.

About the Team

Our Risk Management Product Team is dedicated to developing advanced solutions to optimise risk monitoring and management for our trading platforms. By focusing on the needs of our Dealing team and traders, we ensure that our platforms remain robust, secure, and efficient in a rapidly changing market. We are seeking an experienced Product Manager to join our team and lead the development of our Risk Management application. The successful candidate will play a crucial role in defining and executing our product strategy, collaborating with cross-functional teams, and ensuring that our product meets the needs of the Dealing team and enhances overall trading efficiency.

Responsibility

• Develop and maintain a clear product vision and strategy for a risk management tool tailored to retail CFD and Forex brokers' needs.
• Plan and design risk monitoring and management solutions, including features like real-time monitoring, exposure tracking, automated alerts, and risk analysis tools.
• Continuously improve the efficiency of our risk management system, reducing the probability and impact of abnormal events, and enhancing the overall performance of the trading platform.
• Spearhead the product development lifecycle from initial concept to launch, coordinating with development, IT, and compliance teams.
• Create an intuitive and user-friendly product that enhances the Dealing team's efficiency and decision-making capabilities.
• Ensure the product complies with industry regulations and standards, particularly in financial risk management.
• Implement and oversee mechanisms to track product performance, using data-driven insights to make iterative improvements.

• Bachelor's degree, preferably with experience in product management from a reputable financial, trading, or technology company.
• A strong interest in trading, financial markets, and risk management.
• Proven experience in product design and project management, with the ability to uncover user demands through data analysis.
• Strong logical thinking abilities, with a proven track record of solving complex problems and achieving goals through collaboration.
• Excellent communication and interpersonal skills, capable of working effectively with cross-functional teams.
• A proactive and enthusiastic approach, showing responsibility to both customers and team members.
• Working proficiency in English and Mandarin is required.
• Experience in designing or trading financial products such as Forex, CFDs, futures, or options.
• Proficiency in data analysis tools such as SQL, Python, and other relevant software.

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Invest in your growth! Access annual training opportunities tailored to your role.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Role Overview

We are seeking an experienced Site Manager to support our on-site project team in delivering effective and efficient services for a large-scale construction project. This role is crucial in ensuring safety compliance and overseeing Health & Safety (HSE) systems on the project site.

Key Responsibilities

• Site Inspections: Conduct daily walks around the project site to inspect safety protocols across all floors.
• Safety Monitoring: Record and report any safety infringements observed during site inspections.
• HSE Management: Manage Health & Safety Systems and assist the Construction Manager in implementing HSE procedures on-site.
• Compliance Oversight: Ensure all work methods comply with legal requirements, company standards, and the main contractor’s scope and Method Statements (MS).
• Training Checks: Conduct checks to verify the training and competence of site staff and subcontractors.
• Reporting: Produce daily reports detailing HSE infringements floor by floor.
• Routine Inspections: Perform routine inspections and monitor all work activities to maintain safety standards.
• Risk Assessment Support: Assist in identifying significant factors affecting project design and contribute to design risk assessments.
• Team Management: Oversee the contractor’s HSE team while remaining active on-site.

Qualifications

• Experience: Minimum of 10-15 years in a Construction Safety role, specifically within Singapore.
• Education: Strong understanding of Occupational Health and Safety regulations (DOSH, NEBOSH) and local HSE requirements.
• Physical Fitness: Must be physically fit, as approximately 70% of the time will be spent walking the construction floors.
• Safety Knowledge: Comprehensive knowledge of working practices, risk assessments, Method Statements, and safety auditing.
• Communication Skills: Excellent written and verbal communication skills in English.
• Leadership Ability: Strong leadership skills to influence diverse groups to ensure HSE compliance.
• Resilience: Strong physical and mental constitution to thrive in a challenging work environment.

If you are passionate about safety management and ready to take on the challenges of a major construction project, we invite you to apply for this pivotal role.

1. In-depth understanding of the pain points of content creators, the growth demands at different stages, the formation of platform-based operation flow, and continue to improve the experience of creators;

2. Responsible for acquiring potential creators, quality IP and content;

3. Ability to activate the content creator community through different tactics;

4. Continuously iterate the operation workflow of content creators and also lead to improvements of operation tools in order to improve the operation efficiency.

Team Summary

The Cross-Border team is a global team that has the mandate to develop Visa’s strategy to drive accelerated growth in Cross-Border payments and deliver against regional priorities to efficiently and effectively support our Clients. The Cross-border team leverage data & insights, best practices from across the Cross-border payments, travel and e-commerce industries and emerging technologies to ideate on, propose and execute on initiatives cross-functionally to create value for both Visa and our Clients business.

Why this is important to Visa:

Our mission is to connect the world through the most innovative, reliable and secure payment network – enabling individuals, businesses and economies to thrive. We are able to do this through our global network that connects all the participants. Our Cross-border capability is a key differentiator and a key component of our business model. This role will have the opportunity to contribute towards creating a single unifying strategy and investment plan, with clear lines of accountability, to drive the business forward and drive initiatives to capitalize on near term opportunities.  This role will report to the Senior Director AP Cross Border and will play a role in redefining Visa’s Cross-border strategy and bringing this to market.

What a Manager, AP Cross-Border does at Visa:

• Support the development and implementation of a new AP Cross-border strategy, including operating model, value propositions, go to market etc
• Develop & implement enhancements to pipeline management processes to systematically identify and target XB rich opportunities
• Identify & roll out enhancements to deal structuring processes with associated best practices to drive success with winning XB rich deals
• Ideate on enhancements to XB value propositions & develop Client facing content to drive net new and optimization opportunities
• Define approaches for attacking XB rich verticals and segments such as Education, wholesale B2B travel and e-commerce
• Develop tracking and measurement framework to effectively monitor business performance across key XB metrics
• Help Clients grow their XB business through the development & deployment of tools, packaged capabilities & setplays
• Collaborate cross-functionally and across geographies to develop and execute on cross corridor activities.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary

The Regional Acceptance Solutions, Sales team is responsible for growing the acceptance and usage of Visa Acceptance Platform throughout the Asia Pacific (AP) region. The team is responsible for targeting acquirers and payment service providers as well as other companies accepting or facilitating payments to add them to our growing client portfolio. This team works closely with local Business Development and Account Executive teams across AP region to provide specialized sales support in customer engagements.

What a Manager, Acceptance Solutions role does at Visa:

This role requires someone with broad range of skillset relating to project management with sales acumen ensuring pipeline and revenue tracking to achieve our goals. This role will be responsible for managing card present pipeline, keeping track of projects across the region to deliver on the pipeline, leading specific regional card present projects as well as driving technology partner capability roadmaps to enhance our value proposition. Key areas of responsibility includes -

Client Delivery

• As a Project Manager work closely with Sales Engineers/Client Implementation Specialists to manage new card present implementations and RFP support.
• Own full responsibility of end-to-end project plan, delivery from Ideation to go live.
• Management of complex implementations ensures Visa and Clients are aligned and keep on track during the project delivery phase. Critical to speed up time to revenue and proactively manage risk throughout delivery.
• Be first point of contact for clients and manage stakeholders internally and externally.
• Participate and/or lead calls associated with client implementations – this may include internal and/or external clients
• Collaborate with internal Visa teams to manage the deliverables.

Reporting & Communication

• Build and maintain MS Dynamics and PowerBI reports and dashboards relating to card present pipeline
• Provide responsive, accurate, and timely communications to internal and external stakeholders on project status
• Manage card present pipeline, priority alignment and revenue targets across AP region

General

• Build and enhance positive working relationships with Visa clients and internal stakeholders (i.e. Product Development, Technical Sales Engineers, and Account Management)
• Provide training (and share knowledge) to internal and/or cross-functional teams and external clients, as applicable
• Negotiate amongst various Visa teams and coordinate resources to ensure delivery on commitments
• Contribute to department processes and procedures

Why this is important to Visa

Diversifying our revenue streams and capturing new payment flows is a key pillar of Visa’s growth strategy and will be critical to our continued success. CyberSource is a top global priority to support this growth and will be a key driving factor in achieving our goals. This role is a critical in growing card present and omni-channel market share with merchants, acquirers and payment facilitators.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Customer Experience Executive

Contract – 14 October to 25 November, possible extension
Remote, Part-Time | $2,000/month

About Us
MetaSport is a leading sports events management company based in Singapore. We pride ourselves on going above and beyond to deliver exceptional value to our clients and participants. Our mission is to positively impact lives through world-class events, driven by our core values of customer-centricity and outstanding experiences.

We are looking for a Customer Experience Executive to be the key point of contact for our corporate clients, ensuring smooth communication and delivering a seamless experience in the lead-up to our events.

Position Overview
Reporting to the Client Relations Manager, the Customer Experience Executive will provide exceptional service to our client and participants, providing prompt and attentive replies to questions and entry requests. You will provide event-related information and foster strong relationships with our client. You will play a crucial role in ensuring client satisfaction and maintaining the professional image of MetaSport.

• Respond promptly to customer enquiries via email
• Ensure that the first interaction that participants have with the event and MetaSport, and the image we project as a company is seamless
• Respond promptly to client requests for promo codes or customer follow-up
• Handle and resolve participant queries in a proactive manner, aiming for a win-win outcome for both parties
• Keep detailed records of enquiries, comments, complaints and details of actions taken
• Process event refunds and any race entry changes directly on the event registration system
• Prepare and distribute Customer Experience activity and feedback reports weekly
• Regularly review event website, FAQ’s and runner guide content based on participant’s feedback
• Any other ad hoc assignments as required from time to time by management
• Manage customer databases

Key Requirements and Competencies

• At least 2 years of customer service experience
• Outstanding verbal and written communication skills in English.
• Experience using the Microsoft Office suite
• Excellent interpersonal and communication skills, strong capacity to relate to others
• Caring and empathetic nature, a positive spirit, patience, and the ability to remain composed
• Meticulous with records, tracking, and detail-oriented processes.
• Strong sense of responsibility and ownership, and ability to work independently
• Ability to work from home (primarily)

Commitment

• Remote role: 4 hours per day (schedule to be discussed).
• Contract period: October 14th to November 25th.
• Salary: S$2,000 per month.

· Potential opportunity for a longer-term position based on performance.

Email your resume together with a short introduction email to [email protected]

The CRM team at Wise is expanding to consolidate our efforts to develop our APAC communications. We’re all about bringing value to our customers who deserve first-class communications so they make the most of their Wise account that helps them save money and avoid the terrible exchange rates from traditional banks.

What’s the role?

We’re building money without borders for people and businesses and we need your help to make our APAC customer comms best-in-class.

So we’re looking for a Senior CRM Manager to join our growing CRM team and lead our APAC CRM strategy and implementation. The Sr. CRM Manager will own, shape and deliver an effective communications strategy for Wise’s customers: from engaging and exciting product launches, to testing and building our lifecycle communications. 

The role will be based in Singapore and will deliver best-in-class customer communications. The role will report into the London CRM team and follow the processes and practices agreed within the CRM team. 

CRM at Wise is about making sure we develop the best global and regional lifecycle communications as well as keeping up with demand from other sides of the business. 

We’re problem solvers - we work with our Product, Marketing Tech, Analytics, UX Research and Product Marketing teams to define and execute the strategy for product and marketing customer comms, across multiple channels (email, push notifications, in-app messages).

This role is ideal for candidates with mid-level experience who are passionate about driving product adoption and brand awareness. If you have Liquid and SQL experience and know how to use Braze this is an added bonus but it’s by no means required..

Your Mission:

• Lead and mentor a growing team of CRM professionals, fostering a culture of innovation and excellence.
• Manage internal technical and non-technical stakeholder communication (Product Managers, UX Researchers, Designers, Copywriters, Engineers, Analysts, Product Marketing Managers etc.)
• Develop and manage our APAC CRM strategy, including customer lifecycle management, segmentation, and engagement initiatives.
• Utilise data-driven insights to segment our business customers effectively, ensuring that each segment receives tailored and relevant communication and offerings.
• Design and implement effective customer lifecycle management strategies to drive long-term engagement and loyalty through continuous optimisation.
• Analyse campaign performance and use data and insights to identify and implement opportunities for increasing engagement and conversion rates at all stages of the customer’s lifecycle journey.
• Manage the customer database health with a focus on retention and engagement: make sure all comms are in line with CRM best practices, compliance requirements, through appropriate channels and without errors.
• Responsible for email calendar management, deliverability and monthly reporting.
• Implement the localisation process for Wise’s international campaigns
• Maintain and implement a clear A/B testing plan.
   

The Workplace Experience Administrator will play a crucial role in overseeing two distinct portfolios within the workplace experience profile: Wellness and the Experience Hub, contributing to a vibrant, engaging, and healthy workplace.

• Wellness Portfolio: Focuses on promoting employee well-being by designing and coordinating wellness programs and activities. The administrator will be responsible for implementing health and wellness initiatives, organizing workshops, and fostering a positive work environment to enhance employee satisfaction and productivity.
• Experience Hub Portfolio: Involves managing office services, events, visitor hospitality, and supporting the Experience Hub. The administrator will ensure seamless operations, provide exceptional support to employees, clients, and visitors, while also handling key administrative functions, including occasional reception coverage.

Wellness Portfolio

• Design and implement wellness programs tailored to meet employee needs, focusing on holistic health.
• Conduct assessments to identify organizational wellness interests.
• Plan wellness activities such as workshops, fitness classes, health screenings, and mental health seminars.
• Coordinate logistics, including venue selection, scheduling, and vendor management for wellness initiatives.
• Develop and execute communication strategies to promote wellness programs via newsletters, posters, and digital platforms.
• Engage employees through feedback surveys to enhance wellness offerings.
• Collaborate with internal teams and external vendors to enhance wellness offerings.
• Build partnerships with health professionals, wellness experts, and other organizations for additional resources.
• Assist in managing the budget for wellness programs, ensuring cost-effectiveness and providing expenditure reports.
• Monitor program effectiveness and generate regular updates for reporting.

Experience Hub Portfolio

• Manage the Experience Hub, ensuring positive and memorable experiences for employees and visitors.
• Provide occasional reception coverage, serving as a welcoming and professional point of contact for visitors.
• Serve as the primary point of contact for workplace-related inquiries and issues.
• Provide support on workplace matters, including office facilities, equipment, and access.
• Collaborate cross-functionally to resolve workplace-related concerns.
• Plan, organize, and execute workplace events, ensuring seamless coordination with internal and external stakeholders.
• Collaborate cross-functionally to plan and execute events that enhance employee engagement and promote a positive work culture.
• Identify opportunities to improve employee engagement and overall workplace morale.

Minimum 1 – 2 yrs work experience
 

This role is most ideal for an individual who enjoys a client-facing role and project management

 
The Junior Account Manager’s responsibilities include:

• Serve as the first and primary point of contact for a portfolio of client accounts, ensuring their needs and expectations are met
• Develop strong relationship and trust with clients by providing exceptional support
• Monitor and analyze client campaign performance, including conveying regular updates, new requests and reports to them
• Coordinate with internal teams (engineering, creative, analytics) to ensure projects are executed on time and per requirements
• Be the lead person to execute overall campaign set up on the SKALE platform per the requirements
• Work alongside Senior Account Managers to ensure overall user experience is smooth
• Be the key person to follow up with clients on items required from them based on project timeline and to translate commercial requirements into briefs for internal team coordination
• Actively drive testing of platform alongside clients and senior account managers before it goes live
• Collaborate with Senior Account Managers to identify new opportunities and develop strategies to grow existing accounts

The Senior Accountant/Assistant Finance Manager is responsible for maintaining day-to-day financial reporting and regulatory compliance needs of our business. The person will work closely with the company's cross-country team, while reporting to head of finance.

Key Responsibilities

• Ensure timely and accurate month end closing and prepare monthly reports including monthly financial statements, cash flow statements and management reporting
• Ensure compliance of financial records and controls with corporate statutory, and regulatory requirements
• Ensure timely preparation and submission of quarterly Singapore GST returns
• Ensure overall good maintenance of accounting books
• Assist in cash flow, credit control, and receivables management
• Work collaboratively with various internal parties across the company's global offices to acquire or provide information needed for analysis, reporting, budgeting and forecasting
• Participate with team in liaising with external auditor, tax agents, and external parties for all statutory and regulatory requirements to ensure compliance
• Prepare payments by certifying documentation and requesting disbursements
• Any ad-hoc tasks as assigned

• Degree in Accounting or equivalent Professional Qualification (CA Singapore / ACCA / CPA)

• At least 3 years of accounting full set experience with strong working knowledge accounting principles, practices, standards, laws, and regulations
• Proficient in accounting system (Oracle Netsuite, Xero...) & MS office
• Good time management and organisational skills to meet deadlines
• Adaptive, ble to multi-task in a startup-esque environment
• Able to work independently with minimum supervision
• Strong interpersonal skills, and good team player
• Passionate and willing to learn and unlearn, to internalize learnings

• Ample opportunities to grow. You get to propose your own ideas and see it through.
• Work with passionate, talented and driven colleagues who get things done!
• Opportunity to work cross-country and with variety of projects of different nature.
• Challenging and exciting problems that await you to solve.
• Comprehensive Health Insurance Coverage.
• W3F (Work, Wellbeing, Welfare) Fund for courses, materials, personal health and wellbeing

About Builder.ai :

We’re on a mission to building software so easy everyone can do it – regardless of their background, tech knowledge or budget.  We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started. 

Builder.ai was voted as one of 2023’s ‘Most Innovative Companies in AI’ by Fast Company, and won Europas 2022 ‘Scaleup of the Year’. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there’s never been a more exciting time to become a Builder.

Life at Builder.ai:

At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder’s HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let’s-get-stuff-done attitude.

In return for your skills and commitment, we offer a range of great perks, from hybrid working and a discretionary variable pay or commision scheme, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild

About the role:
We are seeking a Global System Integrator (GSI) Principal Partner Account Manager to join the ASEAN Partnerships team. The role is based out of Singapore.You will be responsible for leading GSI partnerships for ASEAN. Your role will require you to onboard and to develop the go-to-market services and solutions to ASEAN, and leverage those to own building the Asia Pacific joint go-to-market. Key performance indicators include the ability to build joint offerings, pipeline, develop trusted relationships with key decision makers, enabling GSI client and technical account leads, promoting the partnership and closing partner booked business along side the AE.The ideal candidate will have strong executive presence, established relationships and experience leading GSI partnerships, preferably in the technology and/or security and infrastructure sector. They can work independently to build a strategy and execute the plan leveraging stakeholders both internally and externally. They will have the ability to influence decisions and investments. Key stakeholders include Leadership, Account Executives, Pre-sales, Channel Managers, Customer Success teams, Marketing teams and external Partner executives.You will be expected to travel as required. The ideal candidate will have a network of existing partner contacts within the key GSI partnerships, including client leads and decision makers.

Why you should join:

At Builder.ai we do things differently – You will become a pioneer in business transformations, and have a voice at the decision-making table. As a proud Equal Opportunity Employer, we are committed to creating a diverse and inclusive company culture, so we always encourage candidates of any sex, race, gender identity, sexual orientation, religion, national origin, age, or disability status to apply to our open roles. We are more interested in your mindset than your skillset! We want to help you on your career journey, so even if you are not completely sure you meet all the job criteria, but love the sound of the role - get in touch anyway!

You’ll be responsible for:

• Own the GSI strategy for ASEAN including country/market prioritisation
• Build the joint go-to-market services and solution stack offerings working closely with the global alliances team and services team
• Achieve and exceed partner booked sales goals.
• Relationship development including building executive key influencer and sales relationships that peer with Builder.ai
• Business planning, including account mapping, development and execution of the joint growth and customer acquisition strategies to expand into new verticals and territories
• Own and run Business and Quarterly Planning/Reviews both internally and externally
• Be the primary voice to the channel leadership team on GSI partnerships
• Drive co-marketing opportunities
• Own the plan for ongoing training & support for client leads and technical resources
• Work with GSI partnerships and /or field sales on RFPs, proactive account planning, deal registrations and forecasting

• Relevant Bachelor Degree
• 10+ years experience working with Global System Integrator partnerships.
• Existing relationships with GSI and SIs in the region.
• Executive presence
• Experience working in the Technology sector. Network and/or security vendor experience a bonus
• Strong presentation and interpersonal communication skills (verbal and written)
• Must live in Singapore

• Discretionary variable pay or commission scheme dependant on your role
• Stock options in a $450 million funded Series D scale-up company
• 24 days annual leave + public holidays
• 2 x Builder family days each year
• Time off between Christmas and New Year
• Generous Referral Bonus scheme
• Private Medical Insurance with AIA

As a Digital Experience Manager, will be the expert in experience optimization, leading the functions of site content, online visual merchandising, digital copywriting and customer insight/behaviour analytics for COS online stores in SEA +HKTW. You will focus on the constant optimization/enhance of customer journey on sites, and make sure COS Brand ID and all detailed product information is well delivered to the customers.  

You will also be responsible for customer behaviour study by data analytics. 

What you will do: 

• Responsible for curating the digital experience of COS.com for the Southeast Asian markets, in addition to the Zalora SEA + HKTW marketplace. 

• Understand the product and marketing focuses from the Global and local Merchandising and Marketing Team, and lead DX team in seamlessly translating these insights into our website including but not limited to site content, visual communication and product presentation, thereby optimizing online selling. 

• Ensure that the COS e-commerce platform stays in line with COS aesthetics, visually balance the collection of products based on commerciality, branding, and seasonal trends 

• Constantly improve/optimize the online visual experience and drive the relevant KPI based on site performance data and customer behaviour 

• Understand the online customer’s expectations through behaviour & data analysis, and plan for the constant improvement of UX/website functionality by working closely with IT Team. 

• Build up both short-term and long-term strategies for A/B testing, personalization and other digital projects that are associated with the goals of customer acquisition and retention 

• Collaborate within your E-Commerce team to establish a customer journey that drives profitable E-Commerce selling towards the set targets and goals 

• Work closely and cross-functionally with other key online functions such as Digital Marketing and Online Merchandising to initiate local commercial plan to drive online business 

• Work closely with both internal and external business partner/agencies to secure the on-time and precise launch of all online products and content 

We’re looking for an experienced Senior Account Manager who is passionate about the Wise mission – money without borders. You’ll be part of the Wise Platform team in APAC, working closely to grow and retain  our existing  partners.  

We’ve launched partnerships globally, with the likes of Bank Mandiri, Shinhan Bank and Tiger Brokers in APAC, and today have 80+ global banks and platforms connected and powered by Wise Platform. 

A bit about the role:

You will be a Senior Account Manager within a fast growing regional commercial team, responsible for driving growth with our existing partners in APAC. You’ll identify and execute growth opportunities across your partner portfolio, manage churn risk  and build relationships with key stakeholders. 

The role is based in our Singapore office, but you will also work closely with the Global Account Management and Customer Success teams based around the world. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, delivery, as well as business development teams.

Your mission: 

• Work closely with Wise Platform teams and partners to identify, progress and close a strong pipeline of opportunities within your existing accounts, driving revenue and volume growth for Wise.

• Develop and actively manage comprehensive account plans for key accounts,  articulating strategies for growth and managing risk of attrition.

• Establish strong relationships with your partners by understanding their strategic objectives, define their priorities and be clear on their decision making process. Lead QBRs and become the subject matter expert for your partners.

• Take a data led approach on influencing decision making with internal / external stakeholders. 

• Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions.

• Bring the voice of the partner to influence Wise Platform product roadmaps as well as build out strong partner testimonials. 

• Work on projects and initiatives (regional or global) to improve our account management function. 

We’re looking for an experienced Senior Account Manager who is passionate about the Wise mission – money without borders. You’ll be part of the Wise Platform team in APAC, working closely with our existing bank partners to help deliver world class payment service solutions, powered by the Wise infrastructure.

We’ve launched partnerships globally, with the likes of Bank Mandiri, Shinhan Bank and GMO in APAC, and today have 80+ global banks and platforms connected and powered by Wise Platform. 

A bit about the role:

You will be a Senior Account Manager within a fast growing regional commercial team, responsible for driving growth with our existing bank partners in APAC. You’ll identify upsell and cross-sell opportunities across your partner portfolio, execute the deals effectively and build relationships with key stakeholders. 

The role is based in our Singapore office, but you will also work closely with the Global Account Management and Customer Success teams based around the world. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, delivery, as well as business development teams.

Your mission: 

• Work closely with Wise Platform teams and partners to identify, progress and close a strong pipeline of opportunities within your existing accounts, driving revenue and volume growth for Wise

• Develop and actively manage comprehensive account plans for key bank partners, articulating strategies for expansion and growth, as well as retention

• Establish strong relationships with your partners by understanding their strategic objectives, define their priorities and be clear on their decision making process. Lead QBRs and become the subject matter expert for your partners

• Design and manage stakeholder maps that capture essential contacts from Wise and the Partner and how they engage each other

• Use data to pinpoint opportunities and to inform data-driven dialogue with your partners

• Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions

• Collaborate closely with other Wise teams to develop and enhance Wise infrastructure capabilities in the bank vertical through new partnership opportunities and product development 

• Work on projects and initiatives to improve our strategy and approach both within the APAC region and globally, such as helping iterate our product roadmap, pricing strategies, go to market efforts - or anything else that helps drive growth

In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption. Come join our Publicis family!

If you are strong in delivering and developing exciting integrated media solutions while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you!

Key Responsibilities:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social as well as offline media, web analytics, branded content, communications planning etc.
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption. Come join our Publicis family!

You will be joining a dynamic team that delivers award-winning campaigns. If you are strong in delivering and developing exciting integrated media solutions while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you!
 

Main Responsibilities

• Lead Local Market Management/Coordination (Global and Regional Requests)
• Drive relationships at the appropriate levels of our client organizations
• Apt knowledge & understanding of digital & offline channels combined with the ability to understand digital infrastructure including tracking, web analytics, trafficking and Social
• Have prior platform experience in managing both online and offline media campaigns, including but not limited account setup, strategy development, organization, and management
• Proficient in Performance Marketing strategies on both push and pull platforms
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members – execs/ junior planners
• Support Quarterly Business Review Development

Responsibilities

• Create and set up rehearsal schedules

• Photography skill is a must

• Managing furniture and props

• Make alterations to the set and props between scene changes

• Create a risk assessment to ensure the safety of the full company

• Manage the backstage and onstage area during performances

Requirements and skills

• Ability to work under pressure

• High standard of organisational and communication skills

• Problem-solving skills, ability to think on your feet

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues, and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

•       The incumbent will be one of the team members to support the preparation and submission of MAS regulatory reports.
•       Adapt and cater for constant developments within the regulatory framework and to advise and guide business units towards the proper and timely compilation of the required data.
•       Collaborate with Compliance, IT and various stakeholders on regulatory reporting matters and implement regulatory changes including comments on consultation papers.
•       Assist with MAS information requests and queries on MAS returns.
•       Liaise with external/internal auditors and tax agent.
•       Regular review of all processes to ensure operational risk and high risk audit points are mitigated.
•       Ensure all policy documents are regularly updated to reflect current market conditions.
•       Develop high performance culture as part of broader aspiration to build the finance regulatory reporting function.

KEY RESPONSIBILITIES:
Strategy and Planning
•       Provide support to Team Lead.
•       Review and implement financial accounting and control function in accordance with GAAP/Accounting Standard.
•       Ensure compliance to policies, procedures and guidelines set by Group and MAS/regulators.
•       Participate in regulatory related projects.
Statutory and Compliance Reporting
•       Liaise with internal and external auditors in the periodical audit of financial reports.
•       Oversee year-end audit and supervise the preparation of statutory accounts.
•       Prepare and review reports for submission to MAS and other regulators.
•       Assist/advise other SBUs/SFUs in providing the required statutory and compliance reports.
Others
•       Attend to any adhoc report requested from the management or regulator etc.
•       Involvement in new initiatives/facilitates implementation of new guidelines related to financial accounting and reporting matters.