Summary The team practices agile, and the role is expected to be a hands-on senior single contributor, able to 'triple-up' as PM, BA, and PMO - i.e. independently driving delivery of projects while interfacing between Tech & Business, gathering of business requirements, and even the projects' budget/forecasting costs/risk of these projects.  Job Requirements The ideal candidate should process a both technical and digital background, agile methodologies expertise. Excellent communication skills and the ability to solve problems and stakeholder management. Proven Experience in project/program management,technical delivery. Excellent client-facing and internal communication skills. Experience in working on Digital transformation programs. Proficient in agile methodologies and project management tools Excellent written and verbal communication skills with the ability to convey complex information clearly and concisely to both technical and non-technical stakeholders. Strong technical background, with knowledge of banking system, data analysis and technology implementation. Strong problem-solving and analytical skills, with ability to think critically and propose innovative solutions. Leadership qualities, including the ability to motivate and inspire cross -functional team to achieve project objectives. This is a high-profile team with much visibility among senior tech & ops leadership. As such, the role demands are high however exceptional career growth opportunities can be expected.  We regret that only shortlisted candidates will be notified.

We are looking for a highly organised, goal-oriented, self-directed partner marketing professional to join the team and be an active player in our larger marketing team at ServiceNow. The ideal candidate will have proven experience managing and working directly with key Partner leaders, Alliances and Channel management, global and regional campaign teams, and ServiceNow business Units to develop joint marketing plans - encompassing market awareness and demand generation programs designed to meet revenue targets. Integrated program development, relationship management skills, adaptability and experience marketing in a high-technology, dynamic environment is crucial to your success.

Essential Tasks, Duties and Responsibilities 

• Work with ServiceNow Account Directors and directly with Partners to understand the demands of their business, gathering insight and translating these business needs into the wider marketing plan.
• Build and execute joint-marketing plans and programs with partners, that result in measurable pipeline growth and revenue
• Localise and execute global partner marketing programs and campaigns in region.
• Drive effective global- regional partner marketing and field marketing interlock to enable successful regional activation.
• Measure key metrics and KPIs to ensure goals, objectives and deliverables are met.
• Manage local marketing agency resources to deliver partner marketing programs to the partner ecosystem at scale.
• Continually look at ongoing innovations and best practices to elevate the program, experience and results.

Description: As part of the company's succession planning, our client, a leading local insurance firm in Singapore is looking for a Recruitment Manager/Officer candidate to drive the growth of the agency sales force. Responsibilities of the role: Reporting to the Deputy CEO of the firm, you will spearhead the growth of the agency sales force and sales outreach to ensure growth targets in sales and manpower are achieved. Requirements of the role: To succeed in this role, you should have at least 2 years of sales experience with prior experience in insurance sales or insurance agency management. You should also be driven and have strong interpersonal and stakeholder management skills. To Apply To apply for this role, please submit your resume to Nick Foo at [email protected], quoting the job title and ref no. NF 27411. We regret that only shortlisted candidates will be notified. Registration No: R22107007 | Licence No: 16S8060

A leading financial services firm in Singapore is looking for a  Internal Audit Manager to join the team.   Reporting into the Head of Audit, you will develop audit procedures, strategy and manage audit planning and resources for the business unit. You will lead the front as a business advisory towards the business unit regarding risk and control awareness, execute complex reviews of systems and process rto identify any areas for improvements or control deficiencies/   The ideal candidate comes with at least 5 years relevant Audit experience within a Financial Services firm, and a strong understanding of futures & options. Strong communication skills and stakeholder management skills a pre-requisite for the role as you will liaise with key business partners.      Reg No. R1987809             BeathChapman Pte Ltd Licence no. 16S8112

The Company Our client, in the F&B sector, is currently looking for a Learning & Development Manager to join their dynamic team. The Role The role involves creating and executing comprehensive learning strategies and programs. This includes assessing organizational development needs, implementing targeted learning interventions, and evaluating the success of these initiatives. The efficiency of training programs and instructor performance is continually assessed, with recommendations made for improvement. Additionally, the position drives the implementation of strategies, policies, and processes to fortify the organizational learning culture. Integral to the role is the management of internal training courses, integrating them with external technical and professional courses from external training firms and vendors. Collaborating with the HR team, the individual identifies business needs and optimizes learning and talent development programs, frameworks, and best practices to support individual and team success. Your Profile You should have a Diploma in Human Resources Management or its equivalent with at least 5 years of experience in training and career development. Familiarity with e-learning platforms and practices is a plus. Apply Today Please send your resume, in WORD format only and quote reference number SK12852818, by clicking the apply button. Please note that only short-listed candidates will be contacted. Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.sg/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time

The Service Management team is a crucial component of the Visa Payments Limited’s support model tasked with maintaining and developing robust and lasting relationship with our Key Accounts. As their client’s advocate, Service Managers understand their client’s business/business processes in detail and use the tools at their disposal to remove obstacles, deliver improvements and enhance the experience of being an Visa Payments Limited customer, ensuring their service needs are met and agreed service levels achieved.

 

You will be assigned a number of APAC Platinum clients to manage directly as their Service Manager.  You will take a holistic look at service across all Visa Payments Limited functions/platforms, measure and review service performance and either through direct or collaborative action, deliver improvements.

You will work with your account management counterpart to maintain and grow the service and commercial relationship.

What we expect of you, day to day.

• You will be the Subject Matter Expert (SME) on how your assigned clients use Visa Payments Limited
• You will promote a culture of service excellence and ‘best in class’ through leading by example
• You will streamline processes to improve efficiency, automation and scalability
• You will keep abreast of forthcoming system changes, releases, route changes, client launches, documentation changes and support your client through transitions
• You will be your client’s advocate within Visa Payments Limited and sponsor / champion product and service change
• You will be available to your clients as an escalation point (during business hours) should BAU processes fail to deliver the expected results
• You will host regular service reviews with your clients & monitor service performance and any applicable SLAs
• You will manage a continuous Service Improvement Register for each of your accounts
• You will perform deep dive analysis and identify opportunities to optimise your client’s use of the service and promote service best practice both internally and to your clients
• On a rota basis, assume the role of Major Incident Manager in line with the Incident Management policy (training will be provided)
• You will produce and maintain a suite of service documentation and reports
• You will build a strong and collaborative relationship with your Account Management counterpart

 

 

Responsibilities: Model Building and Application: Develop and apply predictive models to forecast operational trends, optimizing manpower allocation and resource utilization. Implement machine learning and computer vision algorithms to enhance decision-making automation. Address challenges in manufacturing processes through data-driven insights. Operations Optimization: Oversee logistics optimization, ensuring streamlined processes in transportation and distribution. Improve baggage handling systems through data-driven enhancements. Implement waste management strategies in the food sector to minimize environmental impact. Enhanced Productivity: Spearhead initiatives to prevent manual mistakes and improve overall work efficiency. Identify opportunities for automation and implement solutions to enhance operational productivity. Leadership and Team Management: Lead a team of 3-4 data scientists, ranging from junior to mid-level, fostering a collaborative and innovative work environment. Provide hands-on guidance while empowering team members to come up with creative solutions. Utilize strong leadership skills to drive the team towards achieving organizational goals. Technical Skills: Possess expertise in artificial intelligence, machine learning, and computer vision. Demonstrate proficiency in data modeling and the ability to extract actionable insights from complex datasets. Productize solutions, ensuring that data science outputs are translated into tangible operational improvements. Communication and Collaboration: Build rapport and effectively communicate complex technical concepts to non-technical stakeholders. Collaborate with cross-functional teams, including data scientists, engineers, and other departments to implement data-driven solutions. Qualifications: Master's degree in a relevant field. Proven experience in data science and managerial roles. Strong background in AI, machine learning, and computer vision. Demonstrated ability to lead and mentor a team. Previous experience in manufacturing and operations optimization is preferred. Notable achievements in implementing data-driven solutions that have positively impacted productivity and efficiency.

Responsibilities: Work closely with cross-functional teams - software engineers, product managers and business users to define API specifications Design, maintain, optimize, deploy scalable, efficient, and secure APIs with Azure Event Hub / Grid, Service Bus Manage API versioning, deprecation, and documentation Set up monitoring solutions to track API traffic and performance Ensure the API Gateway high availability and fault tolerance Implement security measures against common API security threats, such as DDoS attacks and injection vulnerabilities Comply compliance with Legal and Privacy Regulations in different country, such as GDPR, PDPA Must have: Minimum 4 years of proven working experience in planning, designing, developing, architecting, and implementing cloud solutions Familiar with web, API and microservices development using JavaScript, Typescript, C#, Azure SQL, Azure Cosmo, Azure API Management Hands-on experience and expertise in API specification (OpenAPI), documentation, developer portal & sandbox Strong knowledge and experience on both relational and non-relational database designs Excellent understanding of relevant technologies including HTTP, RESTful APIs, JSON, JWT, CORS (Cross Origin Resource Sharing), Web Sockets, routing Proficiency with code versioning tools (specifically Git and GitHub) Preferred candidates are those who have: Experience in full-stack, event-driven development Experience with test automation Experience with UI development in React, Next.js Experience in DevOps with Docker, GitHub Actions, Azure DevOps, Terraform Experience in low code tool, Microsoft Power Platform, Azure Logic Apps

Job Description Prepare corporate and institutional credit proposals and coordinate with Risk department for approvals Credit monitoring and asset reviews of the portfolio institutions including compliances with credit terms/ regulations. Originate and onboard (complete KYC) new institutions and corporate customers and develop and maintain good relationships with customers in Singapore and in ASEAN Meet business numbers across products and business verticals Execute transactions in a timely and efficient manner in line with customer expectations Maintain credit files and ensures safe custody of all documents Leverage understanding of financial statements, FX, Derivatives and Fund Manager- Fund Vehicle structures to prepare credit proposals and develop business relationships Any other relevant tasks and responsibilities as assigned by the Reporting Manager

Manager, Customer Service, Cash Management Operations Center Posting Date: 8 Dec 2023 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing. Job Responsibilities Ensures highest standard of service delivery to our customers. Monitor and respond to incoming calls/emails/social media platform/written correspondences Resolves CSO and customer issues Proactively solves problems and provides timely resolution to ensure minimal impact to customer and employee satisfaction. Identifies the most appropriate course of action for problem resolution and effectively communicates plans to those impacted. Promotes a supportive environment in which employees are encouraged to solve problems and address customer issues. Provides management support to CSOs such as through the review and resolution of all transactions that are beyond the jurisdiction of the CSOs. Conducts monitoring and coaching sessions Provides on-the-job training and mentoring. Conducts coaching and performance appraisal sessions to identify opportunities and recognize positive behaviors. Involve in Department project Identifying areas for improvement and implementing process enhancements Job Requirements Bachelor's degree with 3 years of working experience in Contact Centre Good People Management skills Great communication skills Adhere to Bank Policy and ensure SLA are met Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage. Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

Job Description Reaching out to prospective customers in the MNC segment and Private Equity & Venture Capital segments which have presence in ASEAN regions and with strong business linkages to India Originating and onboarding (with complete KYC) new corporate clients and developing and maintaining good relationships with clients Understanding client requirements and providing banking solutions including but not limited to investments flow, trade flows and other transactional banking requirements Preparing credit proposals, coordinating with other departments for approvals and undertaking credit monitoring & asset reviews of the portfolio Maintaining existing relationships with corporate clients and enhancing existing relationship value and wallet share Executing transactions in a timely and efficient manner in line with customer expectations Maintaining credit files and ensuring safe custody of all documents Maximizing business opportunities thus contributing to the overall profitability of the Branch Understanding regulatory and compliance guidelines and carrying out day-to-day activities within defined frameworks Any other relevant task or project as assigned by the Reporting Manager

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients. Provide administrative and client service support to Relationship Managers servicing Private Banking clients. Respond to all client enquiries and instructions and provide resolution to most issues and requests. Monitor transactions and activities in client accounts Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials. Coordinate with Product Groups, Operations and other functional areas as necessary Ensure adherence to internal and external regulations and policies at all times Qualifications Minimum 3-5 years of relevant experience in client servicing, operations or sales support within financial institutions Bachelor degree or diploma from reputable institutions Strong understanding of financial products and services Excellent interpersonal, communication and client interfacing skills Meticulous, strong attention to details Possess future oriented mindset, strive to innovate and adapt to changes Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient Preferably CACS certified

Job Description 1. Perform gap analysis of new/updated regulatory AML/CFT requirements, Head Office (“HO”) AML/CFT policy etc. 2. Review and update Branch AML/CFT policy and procedures. 3. Review AML/CFT procedures/SOPs from business lines. 4. Provide advice to business lines relating to AML/CFT queries. 5. Review New Products, Practices and Technologies from AML/CFT perspective. 5. Conduct AML/CFT trainings. 6. Prepare regular/ad-hoc management reporting. 7. Participate in ad-hoc projects as assigned.   Requirements 1. Bachelor Degree with relevant AML/CFT working experience. Candidates who possess industry compliance certification (e.g ACAMS) would have added advantage. 2. Strong knowledge in MAS Notice 626 regulatory requirements Good working knowledge of the different business segments (Corporate/Retail/Private Bank/Card Business). 3. Good written and communication skills with ability to develop a strong working partnership with external and internal stakeholders. 4. Effective bilingual in English and Mandarin so as to communicate (written/spoken) with Mandarin speaking external and internal stakeholders. 5. Team player and demonstrated ability to manage multiple tasks and work independently. 6. Exhibit timeliness, responsibility and is dependable in all work assigned.

An established Financial Services Firm in Singapore is looking for a  Finance & Regulatory Reporting Manager to join the team.   As a Finance & Regulatory Reporting Manager, you will be responsible for managing, leading and training your finance operations team, overseeing Financial Reporting and MAS Reporting. This includes the accounting function i.e AP, GL, fixed assets and intercompany transactions, preparation and reviewing of regulatory reports. As the Singapore Lead, you will cover a few entities within the business and lead any key business stakeholder management discussions.   The ideal candidate comes with at least 10 to 12 years relevant experience from a financial services background. Strong knowledge on accounting and regulatory reporting. Candidates with leadership/management experience will be highly considered. Strong communication skills and stakeholder management skills a pre-requisite for the role as you will liaise with key business partners.   If you are keen, please help to share your updated CV or apply to the link. Thank you.    Reg No. R1987809 BeathChapman Pte Ltd Licence no. 16S8112

RESPONSIBILITIES: Familiarize with internal credit processes and credit policies of the bank and the department; Cover credit for banks and non-bank financial institutions domiciled in South and South East Asia, Middle East and any other assigned countries; Assist in the preparation of credit applications and annual / semi-annual credit reviews involving in-depth analysis of customers’ financial standing, industry review, country assessment and business outlook; Co-present credit cases to seniors and credit committee together with the relationship managers; Liaise actively with other departments including Credit, Compliance, Operations at branch level and at head office; Provide periodic and ad-hoc market / banking news updates for banks and countries covered by the department; Assist in liaising with customers and counterparties and handling transactions to provide seamless service coverage to customers; Assist in regulatory and compliance matters such as AML/KYC due diligence etc. REQUIREMENTS: Degree in relevant discipline from a recognized university 2 to 3 years of experience in a bank - middle/front office Experienced/knowledge in credit analysis will be added advantage A good team player with the ability to work well independently within tight timelines and to multi-task SEARCH ALLY PTE LTD | [EA License Number] 18C9289  |  [Registration Number] R15512 By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. Under the revised Employment Agencies License Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement. https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-dat

Leading Insurance Firm Head Office role Excellent exposure   Manager/AVP Internal Audit – Insurance Firm   An established insurance firm is seeking a  Manager/AVP  Internal Auditor to join the team.   You will cover Business Operations Audit, working with key stakeholders to develop audit procedures, audit strategy and manage audit planning and resources for the business unit. You will lead the front as a business advisory towards the business unit regarding risk and control awareness and advising the business units on risk, controls and regulatory issues which would affect controls.   The ideal candidate comes with at least 5-6 years Insurance/financial services audit background with good understanding of risk and controls. Strong communication skills and stakeholder management skills a pre-requisite for the role as you will liaise with key business partners. Candidates from the Big 4 Consultancy Firms are welcome to apply.   Look forward to hearing back, thank you.   Reg No. R1987809 BeathChapman Pte Ltd Licence no. 16S8112

Client is a leading Chinese Corporate bank.     Responsibilities Liaise with Branch’s front-office and back-office departments in processing of credit and trade transactions. Evaluate corporate credit risk relating to credit terms and conditions prior to drawdown of facilities, to ensure full compliance and adherence prior to sign-off. Monitor and ensure the applicable credit terms and conditions, repayment capability, conducts of account, securities and guarantees are under control. Close monitoring of the related risks and other material developments for the credit risk assets, and to timely propose applicable risk solutions in accordance to Credit Risk Management framework and other related risk requirements. Timely completing all risk management reports (including but not limited to Credit Asset Risk Limit Report, RWA, Commitment and Unused Limit Report, Branch’s Asset Analysis Report) and other reporting assignments. Implementing the branch and Head Office’s designated risk related policies and instructions. Drafting and updating credit management policy and procedure. Other ad-hoc assignments assigned by department manager.   Requirements Degree in Banking/Finance or equivalent (ACCA, CFA, FRM etc) Minimum 8 year of banking risk management experience Good knowledge in finance, commercial laws, industries, political , economic environments in the global financial markets Good knowledge of credit assessment processes/procedures Able to work under pressure/tight deadlines. We apologize that only shortlisted candidates will be contacted. Thank you. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg  I also acknowledge that I have read, understood, and agree to the said Privacy Policy.   PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R23115759 (CHUA YOU YI, OLIVIA)

Who we are looking for: We are seeking to recruit an enthusiastic Hedge Fund Accounting Professional to join our team. The role is responsible for assisting the Officer/AVP in preparing /reviewing all funds within their group, managing a group of A1/A2s, responsible for on the job training and development of their staff members, and acting as the main point of contact for internal teams and external clients and auditors. The candidate will gain exposure to many client relationship management aspects with an excellent opportunity to gain experience in a fast moving financial services environment. Why this role is important to us: The team you will be joining is a part of International Fund Services (IFS), acquired by State Street in July 2002. IFS, also known as Alternative Investment Solutions is a recognized industry-leading provider of fund accounting, fund administration and risk services to hedge funds and private equity funds. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle- and back-office requirements of institutional investors. Join us if making your mark in the alternative investment industry from day one is a challenge you are up for. What you will be responsible for: As a Fund Accounting Client Service Assistant Manager (Hedge Funds), Senior Associate you will Net Asset Value Operations Coordinating workflow and completing detailed preparation/review of Daily/Weekly/Monthly NAV pack, which includes: Review cash and position reconciliations, validate portfolio pricing Income and expense accrual Partner/shareholder allocation calculations Analysis of fund returns and performance in line with current market trends and projections Other Ad Hoc reports as needed Keeping abreast of new accounting standards and ensuing compliance on all accounts within the team Implementing on the job training initiatives and ensuring consistent coaching and mentoring of staff. Evaluate staffing needs while continually striving for greater efficiencies. Ensure all controls and procedures are adhered to as well as make improvements where necessary. Assisting the process of client migration, new business/clients onboarding. Participate in other special projects or tasks where required. Client Relationship Management Develop and maintain a strong relationship with Investment Managers, brokers, auditors and all other fund participant by tackling queries, delivering NAV related reports, etc. via phone/email. Pro-actively identify/ensure understanding of client's needs and coordinate internally to support the client's requirements. Provide solutions and/or to coordinate support to resolve client issues. What we value: Bachelor Degree or equivalent. Professional accounting or finance qualification and/or Master's degree a plus. 2-4 years working experience in accounting / financial services related environment. Good verbal and written English communication skills are required including report writing skills. Good interpersonal skills and ability to communicate effectively at all levels within the organization Strong organizational and time management skills - ability to prioritise tasks and perform effectively within strict deadlines. Proficient in the use of MS Office tools in particular MS Excel. Confident in dealing with difficult situations and be able to create innovative solutions to problems without a high degree of supervision. Strong client relationship experience preferred About State Street What we do.State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow.We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers

Customer Service- Contact Center, Global Bank (Permanent position) • Ensures highest standard of service delivery to the customers. • Monitor and respond to incoming calls/emails/social media platform/written correspondences. • Maintains confidentiality of the Bank’s customers and data. • Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness • Uses customer service and sales skills to optimize the opportunity of each customer contact. • Educates the customer about the Bank’s products and services and directs them toward available resources for self-help. • Resolves customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues and subsequent solutions. • Ensure group compliance and control standards are observed and met in the execution of customers’ transaction requests. • Uses technology and system tools as directed and within established guidelines. • Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system. • Keeps abreast with current issues in the banking environment and competitors’ innovations.   Requirements: • Degree/ Diploma in any discipline. • Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage. • Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette. • Possess good command of written and spoken English. • Good analytical skills; passion for working and is good in working with numbers. • Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment. • Passion for working, responsible and with good working attitude. • Proficient in PC skills including MS Office applications. • Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.   Please note that only successful candidates will be notified. Data provided is for recruitment purposes only.

The Role Responsibilities Business Banking (BB) provides our SME clients with a suite of Cash Management, Lending, Trade, Treasury, Insurance and Wealth Management products and solutions to support their growth journey. This is a relationship management role covering all BB products and services. As a Portfolio Manager, you will be managing a portfolio of high-revenue mass market clients. You are expected to actively develop the accounts within your portfolio to meet and exceed set targets, including that for various campaigns that are rolled out throughout the year. You will take time to understand your clients and have a view on their needs and structure, as well as take ownership of account periodic reviews where necessary. You would ideally already have, or be prepared to quickly demonstrate, a basic understanding of BB products and solutions. You must be comfortable with calling your clients and making appropriate cross-sell that meets their business needs. This role reports directly to Head, Segment Management, Business Banking and will work closely with key stakeholders such as Product, Segment, Service and Governance, and other Sales teams to effectively meet the needs of your clients. Business You must have, or quickly demonstrate: a keen understanding of all the products available to the clients, including cash management, loans, trade, wealth management, insurance, and treasury solutions comfort in calling and speaking to both business owners and key transactors as part of your daily activities to deepen your understanding of your clients' business needs and structure an ability to identify and suggest to your clients the appropriate products and services that meet their needs willingness to work across teams and functions to deliver the best outcome for your clients. You will need to be self-driven, resourceful and take a pro-active approach towards resolving client issues Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Product Managers, Segment Managers, Service and Governance team, Operations, CDD team and BB Sales teams Our Ideal Candidate Bachelor's Degree in Accountancy, Banking & Finance, Economics or comparable. 3 + years of relevant working experience in a financial institution, preferably with experience handling business clients. Strong analytical, reasoning, and presentational skills. Experience in products - cash management, loans, trade, wealth management, insurance, and treasury solutions Role Specific Technical Competencies Bachelor's Degree Familiar customer due diligence processes including FATCA and CRS adherence. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

Job Title:Copywriter Manager Job Description: 1.Research, edit, and prepare reports, presentations, and letters. 2.Prepare and submit accurate immigration applications and related documents. 3.Maintain the confidentiality and security of all processed information (customers mainly come from China). 4.Support the sales team and assist in after-sales service. 5.Understand the latest immigration project news and policies. 6.Understand the rules and regulations of immigration programs in different countries. 7.Ensure that the input data is accurate, complete, and up-to-date. 8.Other temporary tasks.   Requirement: 1.Good verbal and written communication. 2.Ability to research, analyze, and present materials clearly and concisely. 3.Flexible and adaptable, able to balance a range of tasks and meet deadlines. 4.Able to handle multiple tasks simultaneously, working independently and independently. 5.Must be bilingual, proficient in other languages is preferred Base:Singapore

A fund manager is looking to hire a Compliance Manager to report to the CFO and manages Singapore regulations independently. You will be responsible for the following Conduct statutory lodgments and ensure timely filing of statutory forms. Main contact point / liaison for dealing with governmental bodies and external / internal auditors. Communicating Compliance-related issues to employees across all divisions of the company. Keep abreast of compliance regulatory updates in the Securities, Asset Management and Pension industries. Bachelor's degree with at least 5 to 10 years of work experience in asset management industry. Strong communication and stakeholder management skills. Knowledge of the Monetary Authority of Singapore's regulations is preferred. Singapore Employment Agency Licence No: 16S8069 By submitting your email address and any other personal information to us, you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy.

Work for a leading and stable Corporate and Investment Bank with relative work life balance. Responsibilities The role involves ensuring timely regulatory reporting, impact analysis, and delivery planning for transactional regulatory rewrites, daily monitoring of regulatory KPIs, data mapping, end user support, reporting anomalies analysis, coordination with business users, resolving functional and technical issues, and developing regulatory needs for APAC. Requirements The role requires strong project management skills, including reporting progress, evaluating risks, and ensuring transparency. The candidate should have at least 10 years of experience in delivery of software (must have would be regulatory reporting software), experience with Capital Markets / Investment Banking regulatory reporting with one of MAS, CFTC, EMIR, JFSA, HKMA, KRX , MMSR would be preferred. 3 years in leadership roles, solid business interaction experience, and 5 years of experience in international investment banking. They should have strong knowledge of financial product, regulatory reporting, trade life cycle, data enhancement, and regulatory reporting. Proficiency in relational database systems and Microsoft excel is required. The candidate should have excellent communication, analytical, problem-solving, software development life cycle, technology trends, and interest in mentoring junior team members. To Apply To apply, please submit your resume to Kieran McKenna at [email protected], quoting the job title and reference number. We regret that only shortlisted candidates will be notified. License No: 16S8060 / Registration No: R1436061

ABOUT YOUR ROLE : You will be responsible for sales and account management for existing customers and develop new customers to achieve budgeted sales and profit contribution.  You will report to the Sales Manager and will be based in Alexandra Road,

YOUR RESPONSIBILITIES WILL INCLUDE:

• Grow the business by managing existing accounts and identifying new potential customers.,
• Promote the use of products to new and existing customers through the application of selling skills and building relationships with all levels within the target customers. 
• Understand our Product Portfolio and Sales Process.
• Solving technical issues with close coordination with the Quality Assurance & Technical Support Team.
• Manage market intelligence and monitor market trends in the region.
• Actively involved in timely collections from the customers
• Prepare regular reports, both for Internal and Customers like Sales Forecast, Customers’ Sales Forecast, Competitor Activity, Pricing Movements, Customer Complaints etc.

Responsiblities:

This position will be assisting to lead and manage the leasing team to maximise occupancy for the industrial properties within the company.

Job Responsibilities

• Formulating and implementing strategies to maximise rental and occupancy of the properties within the Company’s industrial portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Managing tenancy related issues, compiling occupancy and rental reports and other related lease management functions including but not limited to budgeting.
• Carrying out substantive business development work to secure new tenancies prospects; identify market segments and provide lease management support.
• Support Manager in preparing annual rental budget, rental forecast as well as monthly management reporting.

Job Requirements 

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business, Marketing.
• 5 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661