Job Description
We are a fintech financial institution specialising in currency trade and money transfers and is looking for a highly dynamic Operations Executive (Corporate Services) to join our transactional team.
Do you have a knack for operational work and processes? Yearning for a regular, consistent role and yet will not back off when excepti...
Position Overview: As the Chief Customer Officer, you will be responsible for shaping our customer experience strategy and ensuring that we deliver exceptional service to customers of the Chocolate Finance Managed account.
You will be responsible for overseeing all aspects of customer interactions, from managing our customer service team to develop...
Roles & Responsibilities
Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience.
Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth.
To develop, manage and...
Call Centre / Customer Service Experience
No Exp Are Welcome To Apply
Office Hour / 5 Days Work Week (including weekends)
CBD (Near to MRT)
Responsibilities
Attend to enquiries via hotline or other channels eg email
Handle inbound and outbound calls, and sometimes email
Proper recording of conversation with customer in the CRM syst...
RESPONSIBILITIES
Manage the order to cash process for the customer accounts that being assigned to
Liaising between cross functional teams across other regions
Order processing for customers
Providing sales support to assigned countries accounts
Attend to customer requests / complaints / escalations
Working on data dashboarding for dat...
The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:
Provide on-site support various teams within organization
Provide on-site frontline concierg...
Matured candidates are welcome to apply.
Are you a mature, caring professional with a knack for effective communication? Do you have a talent for managing relationships with parents and ensuring smooth operations in a busy educational environment? If so, we’d love to hear from you!
About the Role
As the Front Desk Personnel/Receptionist, you wi...
Responsibilities:
Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
Train and upskill new and existing team members of the team, and provide actionable feedback
Work closely with the senior management team to design & curate procedures for the best user experience.
At...
Job Scope:
Respond promptly and professionally to customer inquiries via phone, email and chat
Review & standardize all customer service reply to maintain a consistently high quality service standard
Monitor customer satisfaction level & identify areas for improvement
Motivate team member to hit KPI
Brainstorm idea to improve cha...
Job Scope:
Respond promptly and professionally to customer inquiries via phone, email and chat
Review & standardize all customer service reply to maintain a consistently high quality service standard
Monitor customer satisfaction level & identify areas for improvement
Motivate team member to hit KPI
Brainstorm idea to improve cha...
Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.
Duties of Associate Centre Manager:
Regularly evaluate front...
What the role is:
SGTraDex Technologies Pte Ltd is a company incorporated to design, own and operate SGTraDex, a trusted and secured data exchange highway. We are on a mission to make data exchange simplified for all - where others see challenges, we see opportunities.
You will be part of the SGTraDex Technologies Tech planning/business developme...
Responsibilities:
To maintain a professional, positive and empathetic attitude at all times
Provide professional and excellent customer support, encouraging customers to come back
To satisfactorily respond to customers’ demands and queries with excellence.
To gather and retain customer information
Communicate and coordinate with the team...
Responsibilities:
To maintain a professional, positive and empathetic attitude at all times
Provide professional and excellent customer support, encouraging customers to come back
To satisfactorily respond to customers’ demands and queries with excellence.
To gather and retain customer information
Communicate and coordinate with the team...
In a nutshell
This gig is all about delivering on our service standards on the gym floor, during a personal training experience. You’ll be empowered to perform as per the expectations stepped out in the Exercise Experience Coach journey.
A day in the life
Perform in line with expectations identified within the Exercise Experience Coach journey....
Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.
Responsibilities:
Oversee the daily o...
Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.
Job Responsibilities:
Handle daily emails and phone inquiries.
Provide support, advice, and counsel...
Seeking 2 Relationship Manager (Business Development) for Hire Purchase Division with commercial loans experience and brings along existing client base in SME.
Requirements
A self-starter and a team player with Degree holder preferably from the business / finance / accounts discipline and able to value add having good network with SME or Commer...
Seeking 2 Relationship Manager (Business Development) for Hire Purchase Division with commercial loans experience and brings along existing client base in SME.
Requirements
A self-starter and a team player with Degree holder preferably from the business / finance / accounts discipline and able to value add having good network with SME or Commer...
Onboarding on September 2024
The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:
Provide on-site support various teams within organization
Prov...
Job Responsibilities
· Responsible for handling front office reception and administration duties
· Greet customers and answer all customers’ enquiries
· Perform for scheduling appointment calendar and sending reminders appointments to customer
· Generating and compiling of daily sales reports
· Perform outlet stock-take and other ad-hoc duties
· Pe...
We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.
You are expected to be independent and WORK FROM HOME most of the time.
Your personal time organisation is of utmost importance.
You job scope i...
Job Highlights
· Career progression
· Competitive salary & benefit package
Job Description
Responsibilities:
· Deal with clients pertaining to all post-deal activities to ensure all necessary operational information is passed on timely
· Resolve common and complex deliveries, disputes and claims between clients and ship-owners
· Handle loading...
Attend to walk-in customers general enquiries.
Repairs (First-Level Check).
Products(s) Viewing & Introduction.
Showroom Sales.
Shell Escape Redemption.
Receiving inbound and making outbound calls.
Showroom maintenance.
Administrative works (paper works etc.) related to counter and showroom.
Follow-up on customers’ & dealer...