Job Description:

You will be responsible for the operational transaction activities, customers’ enquiries, data maintenance and preparation of reports.

• Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts
• Reconcile cash drawers at the end of your shift, count and package coins and currency
• Provide a high level of customer service, offering answers and assistance with a smile

Job Requirements:

• Possess at least ITE and above
• No prior banking experience required. Preferably with product knowledge of savings account, cash deposits & withdrawals will be an added advantage
• Self-motivated, meticulous and able to multi-task
• Effectively bilingual in English and Chinese language so as to communicate with Chinese-speaking customers
• Proficiency in Microsoft Office
• Job training will be provided
• Candidate shall accept 5.5/6 working days per every week
• Candidate without bank industry experience is also welcomed to apply

Customer Service Officer
Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote TWC programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Innovation Factory

We are a multi-disciplinary design team whose primary role is to identify opportunities and problems that others choose to ignore and solve it with innovative and ingenious solutions that defy convention using proven technologies or innovations. Through compelling presentations with stunning product visuals to highlight the benefits of the featured innovation, it encourages technological adoption. We bridge the gap between technologies and customers by acting as a catalyst for greater idea generation and getting customers to understand innovation better from a layman's perspective.

Job Summary:
As you unleash your creativity and competencies, you will establish strong partnerships with new and existing industry members, and work with engineers to build world-class products and applications for our customers. By understanding our customers’ real business and product needs, you strive to deliver goals, create impacts, and enjoy working in a dedicated cross-functional team environment. You will develop a business strategy and implement membership roadmaps aligned with our objectives and business plan.

Responsibilities:

• Achieve goals in the translation of R&D outcomes to viable products and solutions
• Analyze market trends by category, develop business strategy, and implement membership roadmaps and new growth markets
• Build and manage project, business, and technology portfolios in order to develop business opportunities and generate revenue streams
• Prepare compelling presentations and proposals for the organization’s value proposition and sales efforts
• Organise and facilitate workshops to build and maintain strong relationships with key customers and partners
• Collaborate closely with A*STAR Industry Development Group, research entities, and other Centres of Innovation

Job Requirements:

• Bachelor’s Degree in Engineering, Biomedical, Life Sciences, and related disciplines
• More than 5 years of commercial experience within the medical device industry
• Highly motivated to deliver high-quality and professional ethics with a passion for business development, and managing customer relationships
• Strong business acumen, and results-oriented with a strategic mindset
• Strong negotiation and interpersonal skills and ability to adapt to a fast-paced business environment

About Us:

• A leading traditional beauty and wellness
• Operating for more than 10 years with a power customer base of 100,000 under our TCM Wellness and Beauty with over 20 outlets

Responsibilities:

• Lead a team to achieve outlet’s sales target and productivity.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff
• Good in leadership and daily operations planning
• Possess a good sales initiative in selling and customer service
• Only candidates in relevant industry will be considered

Benefits:

• Near MRT
• Sales Incentives and monthly incentive
• Birthday surprise
• Attractive annual leave and medical leave
• Happy, united, and political free working environment.
• Good career growth & development opportunities
• Competitive salary & work benefit package
• Internal Training opportunities
• Passionate, energetic & fun working culture
• Attractive remuneration package and incentives

Restaurant Service Crew / Restaurant Outlet Assistant Manager

· Full and part-time positions available.

· Role and salary commensurate with experience.

· Accessible central location beside MRT.

· Training provided.

· Attractive basic, staff discounts and medical benefits.

· Retail hours.

Job Description

We are looking to fill up a restaurant team with a Korean menu that is focused on Korean Beef Seolleongtang. We hope to recruit competent people are fun-loving and enjoy customer service in a F&B setting.

Responsibilities:

· Provide welcoming customer service experience.

· Support daily operation of the restaurant including food ordering, presentation of menu, serving of orders and clearing tables.

· Some simple preparation/assembly of food and drinks.

· Perform simple dishwashing and basic housekeeping.

· Ensure store cleanliness and hygiene are kept up to standards.

· Operate Point-of-Sales and handle different modes of payments.

· Follow operational procedures and perform any other duties being assigned.

Requirements:

· Service-oriented and being a team player.

· Energetic, positive and friendly personality.

· Good communication skills, ability to multi-task and clean appearance.

· Experience in F&B but not necessary.

· Ability to communicate in English, bilingual a plus.

Job Description:

• Identify the needs and extend professional advice and solutions to customer
• Conduct sales pitch to the customer and convert them into a long-term customer
• Provide exceptional customer experience and maintaining a high level of service standards
• Maintain a good after-sales relationship with the customer and see that their inquiries are managed promptly
• Provide professional body analysis and recommend a suitable range of treatments to customer
• Engage and establish relationships with the customer from the daily-assigned pool of leads
• Promoting the company’s services to the customer
• Achieve and exceed sales targets

Requirements:

• At least 5 years and above in the industry and with relevant experience.
• Possess a good learning attitude to excel in all areas.
• Good career opportunities as we are growing fast and steady.

Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a Credit Solutions Manager to join their Credit and Services Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of Credit Solutions Manager:

• Identify market trends, customer needs, and competitive offerings to inform product strategy
• Define target customer segments and value propositions for credit & services products
• Define product requirements, features, and user experiences
• Analyze customer feedback and data to iterate on product offerings
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements.

Requirements:

• Comfortable with retails hours and working on weekends occasionally
• At least 3 - 5 years relevant working experiences in credit solutions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Responsibilities

• Delegate tasks and responsibilities, and provide guidance to the project team
• Manage day to day activities and ensure contractual Service Level Agreement is met
• Co-ordinate and report the progress of the project to customers and internal management team(s)
• To lead and deliver project’s deliverables according to delivery timeline and ensure the delivered system meets the customer’s requirements
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Develops solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
• Manage and ensure quality assurance for all deliverables/documentation to the customer
• Plan adequate resources, including tools to support configuration management and data management activities for this project.
• Setting up and manage the configuration management environment, including the Project Management Repository.
• Manage approved patches/releases deployment accordingly to Change Request
• Review project costing and ensure the cost are well managed.
• Plan/ review schedule and able to adjust the schedule accordingly.
  

Requirements

• Degree in Computer Science/ Information Technology, or equivalent
• Minimum of 5 years' experience in the Information Technology field
• Minimum of 2 years' experience in projects management
• Strong management skills, including coaching, team-building, and conflict resolution
• Experience in Software Development Life-Cycle. Experience in Secure Software - Development Life-Cycle is an added advantage
• Familiar with the various system platforms such as Java, MS .Net, web, application, database servers,
• networking and infrastructure
  

Licence No: 12C6060

Job Info:

• Salary: Basic from $5000 - $6500 + AWS + VB
• Working Hour: Monday - Friday (8:30am - 5:30pm)
• Location: Tuas

Job Scope:

• Manages 3 warehouses; 6,000m² of outdoor and 19,000m² indoor space & a workforce of 18 warehouse personnel
• Complies with legal, customs & industry certifications/standards requirements on local, bonded & licensed warehousing, material handling, shipping requirements & all safety aspects. Study existing and new legislation; enforcing adherence to requirements; advising management on needed actions
• Drives warehouse operations through 2 core teams of staff; material handling, customer service and records keeping. Ensures that receiving, warehousing, and distribution operations are well coordinated and progressed as planned
• Interfaces with the customer’s key leaders and internal departments to plan workflow, react to changes, drive improvement programs and resolve issues
• Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols
• Manages inventory accuracy by conducting physical counts when applicable; reconciling with data storage system
• Maintains physical condition of warehouse & open yard by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement
• Achieves financial objectives by prompt submission of billing instructions & verification of claims & costs. In addition, the preparation of annual budget; scheduling expenditures; analysing variances; initiating corrective actions
• Maintains warehouse staff by recruiting, selecting, orienting, and training employees
• Maintains warehouse staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Contributes to team effort by accomplishing related results/projects as assigned

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Felcia Ang Zhi Yun | EA Personnel No.: R22109905

Responsibilities

• Create memorable experience for guest during special occasions
• Ability to create and articulate the menu to the guest
• Host and engage the guest while serving food and beverage
• Ensure guest’s food and beverage are served promptly in accordance to their orders
• Provide suggestion to guest for wine pairing and decanting of the wine
• Process the food orders and operating a cash register, replenishment of stocks, polishing the cutleries and completing other assigned tasks
• Interact with guests; provide warm and memorable guest experience, ensure all guests receive prompt and excellent standard of service

Requirements

• GCE O Level
• Min 2 year experience in Supervisory level in a fine dining environment
• Good interpersonal and communication skills with cheerful personality

Our client is a reputable US MNC Dealing with eCommerce platform. It's Singapore's Retail team is looking for a 12-month contract Vendor Manager. It is a pivotal role for a highly analytical Manager with a passion for driving thought leadership, delivering exceptional results and launching new ideas and initiatives that will contribute to the evolution and success of the Singaporean retail business. If you’re inspired by a new challenge and the thought of contributing in a significant way, then this is the position for you.

As the Vendor Manager, you will be a passionate customer and category advocate within the company; possess strong negotiation and analytical skills, together with proven commercial knowledge and experience. The ability to effectively prioritize and multi-task is a must, together with excellent project management skills and laser sharp attention to detail. The Vendor Manager must also be an effective communicator, working with some of the Singapore's most important partners and vendors, as well as with internal colleagues and cross-functional leaders. The ideal candidate will be a self-starter with a passion for retail and a high level of flexibility and commitment.

Please note this role is a 12-months contract.

Key Job Responsibilities
• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets
• Act as the ‘new business developer’ for Consumer Electronics categories and brands, possessing a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business. This includes owning forecasting, analyzing, understanding and reporting on the business, in particular prospecting, conversion and terms negotiations).
• Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments
• Maximize company's business and financial profitability through selection expansion opportunities
• Have a complete understanding of the customer needs, both existing and potential, and use that knowledge to advocate for and drive delivery of site features that provide customers with an unparalleled shopping experience
• Build vendor/brand relationships - be the primary point of contact for vendor on-boarding and then ensure smooth transition to the category teams once on-boarded
• Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines

BASIC QUALIFICATIONS

• 2+ years of with Excel experience
• 4+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
• Bachelor's degree, or 2+ years of professional or military experience
• Experience with financial analysis and P&L ownership

PREFERRED QUALIFICATIONS

- Experience managing large data sets and utilizing to drive performance and process improvements
- Experience in vendor negotiations, pricing and promotion, inventory management, and product development

Location: Central

Working hours: 9am to 6pm / 5 days

Work arrangement: Hybrid (3 days onsite compulsory)

JANE LUI JIE'EN

CEI R1104482

EA: 99C4599

The position will focus on managing, operating, and maintaining the site facilities to ensure sustainability for management, staff and other stakeholders. This is also a hands-on position where experience with MEP (Mechanical, Electrical and Plumbing) is necessary to succeed in this role.

Job Description

Facilities Management

• Conduct regular space audits and update space inventory.
• Coordinate with contractors on facilities advance planning
• Support in reviewing, evaluating and providing inputs to all fit-out design proposals, test-fits, requirements related to space, layout and MEP systems
• Manage building renovation and facilities projects
• Support in planning and executing enhancement programme and reconfiguration,
• Manage multiple vendors of hard skills to deliver services on time and within budget
• Assist the Director to manage and prepare budgets, annual planning, perform project cost control.
• Manage vendor procurement processes in accordance with agreed procurement guidelines, involve and work with the Procurement team and follow procurement best practices
• Financial administration inclusive of invoice processing; code and allocation onto respective cost centres.
• Monitor and provide reports including but not limited to operational trackers, site inspection, inventory management and energy consumption.
• Analyze relevant FM data and preparation of reports, and provide recommendations based on the findings
• Ensure compliance with local legislation and regulations
• Establish and maintain a positive rapport with internal and external stakeholders
• Collaborate closely with the other departments to ensure smooth execution of project
• Asset and payment management
• Manage office hand-over and defect follow-up
• Provide support where necessary for any planned and unplanned out-of-hours working
• Perform other facilities management related duties as assigned.

Requirements:

• Diploma/Degree holder with Project and Facilities Management background preferred.
• Min 1 years of relevant experience
• Prior experience in Hotels/Clubs will be an added advantage
• Meticulous, organized, good negotiator with strong hands-on mentality and able to work in a fast-paced environment
• Proactive, fast learner and ability to multi-task
• Ability to work independently yet team player to work across different departments
• Passion for service and member focus
• Quick problem solver

Responsibilities:

● Manage cases in line with the key directive of Assist First, Verify Later

● Demonstrate a “can do” and professional attitude when servicing members and clients with the

objective of exceeding expectations with the service provided

● Demonstrate an understanding of all key clients’ Operations and Billings Procedures

● Coordinate cases in an efficient and cost effective manner in accordance with company policies

and procedures

● Manage cases with a view to moving them forward in the best interests of the member and

client

● Work harmoniously with fellow operations staff, members of the medical team and other

Assistance Centres in the provision of assistance to members and clients.

● To be the first point of contact for members, end users, clients, service providers and colleagues

● Ensure incoming calls are answered promptly, appropriately and courteously.

● Ensure inbound requests are handled in timely efficient manner

● To manage an allocated load of cases within the shift and ensure that it is communicated

appropriately and efficiently in the transmission handover

● Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet

the needs of members and clients.

● Escalate cases and requests as per company protocols

● Ensure continuity of service delivery by answering all requests for assistance in a timely and

professional manner.

● Organise the full range of medical and security services for clients, utilising the internal resources

of International SOS and external correspondents where necessary

● Work harmoniously with fellow operations staff, members of the medical team and other

Assistance Centres in the provision of assistance to members.

● Positively promote International SOS to other organisations.

● Carry out any other reasonable duties as requested by the manager.

Requirements:

● Diploma or equivalent

● Min 1-2 years working experience

● Experience in call centers, assistance companies and/or hospitality industry an advantage

About the role

As a regional account manager, you will ensure the delivery of expected outcomes along with providing high quality services to our FMCG customers. Reporting to the Head of FMCG Vertical in ASPAC, the role is expected to manage, develop and facilitate growth of existing and targeted accounts within the FMCG Vertical.  It will be your responsibility to come up with strategies to develop and/or maintain Bollore’s position with existing and prospective FMCG accounts. You will also be required to work cross-functionally to participate in tender opportunities, draft legal contracts, as well as generate performance reports in order to position Bollore towards successful business acquisitions.

What you will be doing

1. Extend Bollore’s reach within Asia Pacific region

• Identify Key Account targets in Asia Pacific region
• Study the FMCG market, inclusive but not limited to, competitors, carriers, manufacturers, market trends, fluctuations and changes.
• Work with Vertical Lead to develop, grow & capture market share among existing and targeted FMCG accounts with the ASPAC Region
• Effectively Interact with our network to support overall FMCG development, work with local sales teams in achieving targeted growth for each entity
• Act as internal consultant and share know-how about the vertical
• Send sales leads to network in order to increase Bollore Logistics’ presence in ASPAC
• Establish a referencing strategy for regional or international accounts
• Develop relationships with prospective key accounts to promote Bollore Logistics and obtain the opportunity to participate for future tenders
• Represent Bollore Logistics to lead and participate in tender process (RFP/RFI/RFQ) for FMCG accounts
• Promote Bollore Logistics services and key Asia stations and regions
• Implement new business strategies to gather sales leads and expand new FMCG customer base

2. Service support

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management
• Participate in negotiations with suppliers
• Monitor customer account profitability and problems linked to receipts with site managers
• Transfer obtained contracts to Operations team in order to provide high quality service to customers
• Support services or operation sites through advising on relevant SOPs

3. Synthesis of information



• Consolidate statistical elements from various operations for reporting purposes
• Report sales actions undertaken to further develop key customer accounts
• Update CRM with weekly activities and monthly reports for key accounts

The successful candidate

Essential

• Bachelor’s degree and above
• At least 10 years’ experience in a fast paced and dynamic MNC environment
• Prior experience in the logistics/warehousing industry
• Prior experience in key account management (preferably in ASPAC region)
• Exceptional business development, relationship management & communication skills

Desirable

• Prior experience in FMCG vertical
• Strong network/contacts of FMCG decision makers in Asia Pacific
• Strong proficiency in Microsoft Office suite
• Good sales and analytical skills
• Customer-centric mindset
• Self-starter
• Highly adaptable

Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a Business Solutions Manager to join their Credit and Services Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of Business Solutions Manager:

• Identify market trends, customer needs, and competitive offerings to inform product strategy
• Define target customer segments and value propositions for credit & services products
• Define product requirements, features, and user experiences
• Analyze customer feedback and data to iterate on product offerings
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements.

Requirements:

• Comfortable with retails hours and working on weekends occasionally
• At least 3 - 5 years relevant working experiences in credit solutions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Key Responsibilities:

• Ensure on-time and on-budget delivery of IT projects/releases without compromising quality
• Oversee projects from initiation to post-implementation support, adhering to SDLC and Agile methodologies
• Bring project teams together, fostering collaboration and synergy, while actively contribute to the successful delivery of projects/releases
• Communicate effectively with stakeholders and senior management, and managing and reporting project status, emphasising transparency
• Handle change requests efficiently to accommodate evolving project needs
• Work closely with vendors to facilitate necessary adjustments while enforcing bank's project management policies and procedures
• Implement Clarity practices, including baselining, project cards, and tracking of actuals
• Contribute to end-to-end techno-functional solutioning for new products, and play a role in controlling defect leakage and quality improvement initiatives

To succeed in this IT Project Manager (Supply Chain) [12-months, extendable] role, you should have strong interpersonal and issue management skills.

Key Requirements:

• At least seven to eight years of total experience, including the last four to five years as an IT Project Manager in the banking sector
• High-level knowledge and working experience in Unix-based OS (Linux/AIX/Solaris) and working experience in any RDBMS-based Database (Oracle/MSSQL/DB2)
• Familiarity with key security subjects (SSL/TLS, PKI, Certificates)
• Proficient in project planning and tracking, and demonstrated skills in risk and issue management
• Methodical and process-oriented approach and good understanding of key web technologies at a high level
• High-level understanding of web services and API
• Effective stakeholder and escalation management capabilities
• Certification in Agile is a definite plus

This is an excellent opportunity to advance your career with a one of the global largest banks. The company is one of the top 10 sorted by total assets.

If you are driven, determined and want to take the next step in your career, then this IT Project Manager (Supply Chain) [12-months, extendable] role is right for you. Great career progression opportunities await the right person in this exciting role.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

Our client, a well-established MNC is seeking for a CUSTOMER SERVICE OFFICER ( BACKEND - CALL CENTRE / EMAIL ) - $ 2,900.00 + OT + AWS + ATTRACTIVE VB / CENTRAL AREA / MNC / OFFICE HOUR

Requirements

• Min a Diploma in Business or relevant
• At least 1 year experience providing backend Customer Service functions (Call Centre / Email)
• Strong communication skill
• Willing to work in a fast pace environment
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary from $ 2,800.00 to $ 2,900.00 + OT + AWS + Attractive Bonuses and Benefits
• Office hours
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Job Responsibilities:

• Achieving business goals and revenue targets.
• Overseeing daily operations, managing budgets, and setting performance objectives.
• Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.
• Developing and implementing business, marketing, and advertising plans.
• Managing internal and external stakeholder relations and negotiating contracts.
• Planning, evaluating, and optimizing operations to be efficient and cost-effective.
• Ensuring products and services comply with regulatory and quality standards.
• Ensuring company standards and procedures are followed.
• Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
• Dealing with escalated customer issues, incident reports, and legal actions.

Qualifications & Experience:

· MASTER’S Diploma and Bachelor’s Diploma is required.

· Require to travel within the region oversea frequently

· 2 years of management and leadership experience.

· Excellent communication skills, both verbal and written.

· Excellent leadership and decision-making skills.

· Ability to multitask and work efficiently under pressure.

· Strong analytical and problem-solving skills.

· Ability to consult and to provide solutions to clients.

Job Description

Operations

● Responsible for end-to-end project management including preparation, scheduling and progress, client management, project costing and control, closure and billing collection

● Participating in and providing direction to the field operations team, to achieve a mutual understanding of scopes

● Supervising, coaching and mentoring the team to ensure highest professional standards and timeliness in delivery in compliance with relevant approvals and regulations

● Plan and organise the allocation of resources eg. manpower and materials to fulfill scope and meet clients’ needs.

● Source and build good partnerships with suppliers and sub-contractors

● Identify inefficiencies in current workflows, propose innovative solutions, and implement process improvements that enhance productivity, quality, and safety

● Ensure that projects are properly documented for financial, safety and quality reporting to management, and audits

● Ensuring that each member of the team is receiving the information they need to fulfil their responsibilities and that they do their part to maintain information so that it is current

Sales

● Develop, enhance and maintain the company’s relationship with the clients’ relevant POC such as the Chief Engineers, etc. to produce strategic long term partnerships

● Maintain market and segment awareness to identify business opportunities and propose approaches to manage market forces, to identify and offer relevant service solutions

● Drive initiatives to achieve wins in both new clientele and profits

● Oversee the full sales contract cycle from negotiating, drawing up, signing and managing execution and completion of the contract including project and client relationship management

● Set and ensure team and individual sales goals are on track

● Conduct site surveys with the project team to appreciate ground situation and issues in support of the quotation process.

Requirements

● Diploma / BSc degree holder in Building Science, Engineering or related fields from a recognized university

● Proficient knowledge in building and construction works with detailed knowledge for building processes

● Min 5-8 years experience in sales or built environment project work

● Good teamwork and communication skills

● Good planning and time management skills

● Fast learner and ability to adapt to division evolution

● A dynamic, positive and forward-thinking personality with the ability to work under time pressure

The Nice-to-haves:

● Workplace Safety training/certification and experience

● Demonstrated sales presentation, marketing and negotiating techniques

This is a 6 Months Contract role (Renewal Basis) Based in Singapore.

Business Management and Team Support (50%)

• Manage the business for the Asia Marketing team, proactively supporting the team together through important planning cycles, managing meeting rhythms and stakeholders, and collaboration across functions.
• Coordinate marketing newsletters, reporting on execution excellence and campaigns, creating presentation templates to enable teams to showcase their best work (quarterly marketing calendar and assets calendar)
• Support Asia PO hygiene, maintenance and tracking initiatives for the team.
• Work along with all marketing stakeholders to support team success with key regional projects.

Tools Project Management (50%)

• Be the ASIA Point of Contact for landing the Remap Tool.
• Ensure World Wide team understand Asia pain points, help on accelerating resolution of technical problems for Asia team, coordinate ad hoc training when needed
• Assessment - coordinating timeline, consolidating results and work with the Asia Marketing team members to ensure landing of marketing fundamentals through partners and constantly monitor the optimization to enhance the consumer journey.

Requirements

• At least 2 years experience in marketing projects management from an advertising/media agency or a project manager in a tech firm across more than 1 countries
• Well versed in Microsoft Technologies like Excel (VLOOKUP, Pivot Tables), SharePoint, PowerPoint

Job Description

• To plan, schedule and supervise service at the outlet.
• To ensure all employees are trained according to the established standards and conduct on-the-job training for all new employees.
• To ensure smooth operations in restaurant.
• To ensure all food & beverages sold is properly accounted for at established prices and be on alert for irregularities in the handling of money by employees.
• To work on staff schedule, attendance, timeliness and complaints.
• To constantly seek to improve the service standard quality of the outlet.
• To drive to improve customer satisfaction indicator in order to meet targeted sales set by company.
• To ensure all cost expenses are well managed.
• To enforce safety and hygiene practices.
• To build and maintaining customer relationship and internal team relationship.
• To achieve the performance targets (revenue and profitability) of the outlets
• To ensure the outlet is efficiently manned.
• To ensure all staff are properly trained for the tasks they are performing and that staff are developed to their fullest potential.
• To assist the staff retention in the outlet and take appropriate measures in furtherance of staff stability.
• To ensure proper handling of equipment and breakage are kept to a minimum in the outlet.
• To ensure the outlet is kept neat, clean and in functionally good conditions at all times.

KPMG in Singapore is part of a global network of professional services firms providing Audit, Tax and Advisory services. With 200,000 outstanding professionals in the network working together to deliver value in 154 countries and territories, we offer a globally-consistent standard of service based on professional capabilities, industry insight and local knowledge. In the ASEAN region, KPMG member firms operate across all 10 countries. Our industry focus helps KPMG firms’ professionals develop a rich understanding of clients' businesses and the insight, skills and resources required to address industry-specific issues and opportunities.

The suitable candidate will be:

• Liaising with clients and assisting with the application of the relevant Singapore work and dependant’s passes
• Providing application overview, collating clients’ documents / information and addressing clients’ queries
• Managing full spectrum of case process from initiation to advising on issuance of passes
• Preparing immigration advice for clients
• Preparing notifications on changes in the relevant authorities (e.g. Ministry of Manpower) requirements and rules for clients
• Assisting with the preparation and submission of Singapore Permanent Resident application
• Managing systems / databases for application tracking and record-keeping purposes

The ideal candidate should:

• Possess a University degree or equivalent in any field of study
• At least 1 to 3 years of relevant work experience
• Strong attention to detail with organisational and analytical skills
• Personable with good communication skills and passionate about client service
• Proficient in Microsoft office

Please note that only shortlisted candidates will be contacted by KPMG Talent Acquisition team.

• Manage time and attendance records for all staff levels.
• Input and verify job sheets and labor details in the computer system.
• Record and maintain data in system.
• Assist in material requisitions and gate pass entry.
• Organize and maintain department documents, including filing and distribution.
• Update safety and general notice boards in the department.

Requirements:

• Minimum A Level/Diploma holder.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Financial Management

• Managing the Financial Budget and monthly spend for Operations team
• Checking of current spend,validation of budget ask and approved budget amount.
• End to end support for Ops team in entire process.
• Coordinate Budget process for Ops team

Project Bolt Decomm Financial Management

• Main commercial support PIC in Decomm Project team
• Manage the Decomm application financial budgeting, forecast and tracking against target
• Support Partnership and Contract GM and Head of SE/Ops in managing the contract renewal process of all items
• Manage the Planview Decomm Dashboard to provide updated financials against target set that will be used for monthly Project Bolt discussions

Planview Phase 2

• Support PMO team with integration phase of project
• Coordinate meetings / workshops, capture meeting minutes and upload to respective place
• Follow up with business / key stakeholders on data requirements and upload to respective place

Requirements:

• Min Bachelor Degree in any relevant discipline
• Prior Experience in Project Operations and Tracking will be advantageous

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Project Manager

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Customer Service Officer

Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote TWC programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling