PROJECT MANAGER

Salary: Negotiable

Job Description

· Carry out project planning, Scheduling, cost control, good documentation system and project management

· Participate at the Management Review to determine the (Quality, Health & Safety) Integrated Management System’s continuing adequacy, suitability and effectiveness in satisfying the requirements of ISO 9001:2000 Standard & OHSAS 18001: 1999 Specifications and, (Quality, Health & Safety) Policy and Objectives.

· Responsible to participate in the contract review to evaluate company’s capability to fulfill contract / order requirements that include involvement in the tender clarification meeting with the prospective client.

· Ensure that all aspects met the government regulations and standards, including safety of works, inspections and testing of equipment and machinery, training needs of staff.

· Control and Monitor Work progress and Ensure Work Quality

· Oversee the effective management of project activities to assure timely delivery and low wastage.

· Overall planning and controlling of the cost of project execution

· Manage and lead a group of engineers

· Overall co-ordination of the work progress of large and complex project

· Co-ordination with other departments on issues affecting project works.

· Liaise with government/Statutory Authorities, consultants, clients, suppliers etc

· Provide Timely Project Progress reporting to management.

· Attending Project Execution Meetings

· Responsible for application for the required consent / permits from the relevant statutory board or regulatory body – e.g. Port Singapore Authority (PSA), Ministry of Manpower

· Detect Project problems and ensure effective corrective measures are executed

· Other Ad-hoc Duties required to carry out

Requirements

· Possess excellent interpersonal skills/people management skills, good communication skills and negotiation skills and possess strong leadership qualities

· Efficient, Good Analytical Skills and Able to work independently.

· Masters/Degree in Civil & Engineering or equivalent, recognized universities under the BCA is a plus

· Minimum 10 years of Experience in Civil Works.

· Proficient in Microsoft Office, MS Project, Primavera and AutoCad\

· Able to work and travel overseas. E.g. Johor, Malaysia

· Able to start work immediately or within short notice

· Singaporeans/ PR or those holding relevant residence status may apply

Interested candidates, please send your resume to [email protected], or fax it to 62681898 or apply through the quick apply.

Please indicate the following:

• Last drawn salary
• Expected salary
• Reason(s) for leaving your current and previous employment(s)
• Availability

We regret that only shortlisted candidates will be notified

• Project implementation and coordination with all relevant parties to ensure smooth and timely delivery of project
• Conduct periodic site meetings and inspections to determine if work is being performed according to the contract drawings, specifications and work schedule
• Check and verify all claims by contractors during the course of work and to make recommendation. Present to User on the contractor's weekly progress schedule.
• Coordinate and conduct weekly project meeting.
• Record of weekly minutes of meeting.
• Post-contract documentation: certification of completion, contractor's payment, DLP and collate O&M manuals from NSC.
• Inspect and check the work upon completion in preparation of handing over. Arrange for Rl inspection prior to handing over of project, if required.
• Monitor and instruct if necessary the contractor to rectify all defects during defect liability period.
• Issue completion certificate upon satisfactory completion by the contractor.
• Issue list of defects upon completion of defects liability period and supervise its rectification.
• Issue payment certificate for Retention Sum release upon completion of DLP defects rectification.
• 
  

Working Hours : Monday to Friday ( 9am to 6pm) ,

Saturdays (9am to 1PM)

• Diploma / Degree or its equivalent
• Team Player and analytical with problem-solving skills.
• Able to work under stress
• 2 Years experience in Commercial Interior Renovation

About Us:

We are a dynamic and innovative company specializing in the battery products industry. As a leader in the market, we are expanding our team and seeking a talented and experienced Marcom Manager to oversee our marketing and communications activities across the Asia-Pacific (APAC) region.

Job Description:

Responsibilities:

1. Strategic Planning:Develop and execute comprehensive marketing communication strategies to promote our battery products in the APAC region.
   Collaborate with regional stakeholders to align marketing initiatives with business objectives.
   
2. Brand Management:Ensure consistent brand messaging and identity across all marketing channels.
   Monitor market trends and competitors to enhance brand positioning.
   
3. Channel Support:Work closely with distributors to implement effective marketing campaigns and promotions.
   Provide support for dealer events, trade shows, and other promotional activities.
   
4. Collateral Development:Coordinate the creation of marketing collateral, including product advertisements, design graphics, and promotional materials.
   Ensure the quality and consistency of marketing materials.
   
5. Digital Marketing:Manage and enhance the company's presence on social media platforms.
   Create engaging content for social media posts and product advertisements.
   
6. Gifts and Incentives:Plan and execute incentive programs and small gifts to support marketing initiatives.
   Collaborate with vendors for the production of promotional items.
   

Qualifications:

• Bachelor's degree in Marketing, Communications, or related field.
• Proven experience in marketing communication roles, preferably in the consumer electronics or battery products industry.
• Strong understanding of the APAC market and cultural nuances.
• Excellent written and verbal communication skills in English.
• Proficiency in graphic design tools and social media platforms.
• Ability to work collaboratively and independently in a fast-paced environment.

1 year renewal contract

located in MacPherson

Great exposure

About the company

Our client is a global powerhouse in electronics and electrical engineering, operating in the industry, energy and healthcare sectors. You will be provided with on going training and support to ensure you have the expertise and skills to undertake the role.

This customer service admin position will require a highly motivated, energetic and resourceful person who has a willingness to learn. This will be a varied role where you will learn all aspects of full spectrum of Administration and office management duties.

About the role

• Interacting with customers, providing information in answer to inquiries about:

Services and completion, assistance for service and tools rentals/calibration.

• Taking service inquiry calls from customers or clients and dispatching the suitable customer service engineer/associate to address the site services.
• Receiving and processing orders, providing information concerning changes, pricing

in service, preparing the pre-invoices upon completions of services based on the

quotations and actual time sheets, preparing the shipping documents required for

the dispatch of materials to the customer.

• Follow-up complaints concerning services or billing rendered.
• Coordinating customers’ service requirements with other appropriate departments,

sub-contractors for the resource management as necessary to ensure effective

customer service.

• Follow-up of the invoice’s status with commercial group and with customers.
• Follow-up of the payments schedules to the subcontractors pertaining to the site

services and clearing the payment in time.

• Update the HSSE and OSHA’S requirements and check the risk analysis (RA) records are completed before the start of the site commissioning.
• Record the monthly man hours/OT hours & claims.

Skills and experience

• Calmness under pressure and maintain records in timely and accurate mode.
• Good decision-making, communication, and computer skills.
• Ability to encourage and motivate people with responsible attitude.
• Interest in helping and working with customers.
• Should have sound practical judgment of priorities.
• Familiar with Microsoft office is a must.
• A level or Diploma education from an accredited institution.
• 2-5 years’ experience in customer service activities or in planning and scheduling of

projects.

To apply online, please click on the appropriate link.

EA: 94C3609 / R1110392

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Job Description

The Regional Sales Manager (RSM) role is a critical function of the Company sales team and is responsible for building new client relationships and managing the sales process for editing and prospective customers in assigned territory.

The RSM will drive contact and relationships with customers (new and established), meet sales objectives and targets, move prospects through the discovery and proof-of-concept phases, and meet established sales goals and quota per the annual plan objectives. They will develop and execute strategies and sales tactics in the following areas: territory planning, outbound lead generation, relationship development, pricing, negotiations, closing, and managing contracts. You will be required to diligently track all customer interactions in our CRM system and maintain a disciplined sales process and forecast hygiene.

Role Responsibilities:

• Prospect for and develop a pipeline that is 3-5X assigned quota.
• Maintain a high level of daily activity including end-user calls, partner calls, meetings and pipeline generation.
• Qualify new opportunities, overcome objections, negotiate and close business over the phone, via Zoom and in-person.
• Learn the Company product and be able to confidently demo the platform to customers.
• Execute a highly disciplined and metric-driven sales process.
• Provide accurate sales forecasts and activity metrics in CRM.
• Maintain a high level of relevant technical & industry knowledge.

Role Experience & Qualifications:

• BA/BS required.
• 5+ years of experience in an individual quota carrying capacity.
• Experience in a high-velocity, monthly-driven SaaS environment.
• Experience selling security and application monitoring solutions
• Experience managing the entire sales cycle from prospecting to close.
• Proven ability to independently manage, develop, and close new customers.
• Successful track record in driving consistent activity, pipeline development and quota achievement.
• Expertise in a disciplined sales process, forecasting, and qualification methodologies.
• Highly motivated, driven and self-directed individual with grit.
• Excellent communication, persuasive, and listening skills.

Customer Service Officer
Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote TWC programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Jobs Responsibilities

• Attend to phone/email enquiries from customers
• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer RelationshipManagement (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Prepare effectively and accurately requests - policy summary,premium paid, beneficiary information.

Job Requirements

• Min. GCE A Levels/Diploma
• No experience required
• Training provided

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

Responsibilities

• Process orders via email or phone
• Check data accuracy in orders and invoices
• Contact clients to obtain missing information or answer queries
• Liaise with the Logistics department to ensure timely deliveries
• Maintain and update sales and customer records
• Develop monthly sales reports
• Communicate important feedback from customers internally
• Ensure sales targets are met and report any deviations
• Stay up-to-date with new products and features

Requirements and skills

• Proven work experience as a Sales administrator or Sales support agent
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Certification in Marketing, Sales or relevant field is a plus

Customer Relation Officer - Retail / Chiropractic [3770]

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,100 – $2,600
Location: Multiple locations, to be discussed during interview

Job Description:

• Handle and manage enquiries from walk-ins, phone calls.
• Manage patient's appointments and treatment schedules.
• Address and manage patient's needs, care and concerns efficiently and effectively in clinic.
• Proactively build rapport and establish good relationships with customers to ensure customer retention and satisfaction.
• Interactive engagements with customers during events, corporate talks, roadshows and clinics.
• Deliver product knowledge to potential patients through effective communication to increase consumer understanding.
• Promote products, services, and packages to maximize sales opportunities where necessary.
• Capture photos and testimonials for social media posting for the clinic.
• Manage and maintain the clinic tidiness and cleanliness.
• Other ad-hoc duties as assigned.

Job Requirement:

• 1 to 2 years of experience in customer service or customer relations.
• Able to commit to retail working hours including weekends & Public Holidays.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

- Permanent

- Mon to Fri, 8.30am to 6pm

- Ang Mo Kio

- Up to $8000 + VB

Job Description:

• Responsible for design, implementation, testing and commissioning of Large-Scale, Rail Transportation projects for Supervisory Control & Data Acquisition (SCADA) System
• Manage a team of interface engineers and coordinate with interfacing contractors and stakeholders to firm up the interface design including getting the interface design and interface documents accepted by the client.
• Participate in interface meetings and interface testing on site with the interfacing parties.

Period:

• Permanent

Location:

• Ang Mo Kio

Working Hours:

• Monday to Friday: 8:30am to 6pm

Salary:

• Up to $8000 + VB

Job Requirements:

• Diploma/Degree in Electrical, Electronics or Computer Engineering
• Excellent working knowledge of SCADA software package on UNIX and Windows platforms
• 3 – 5 years’ working experience in the design and implementation of Real Time Control System in a project environment
• Experience with various types of interfaces and protocol
• Ability to participate in multiple projects and work under pressure.
• Pro-active, resourceful, and able to work with various stakeholders.
• Team player and independent

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201 )
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- Permanent

- 10am - 7pm (Monday to Friday)

- Tai Seng

- Up to $6000

Responsibilities:

• Strategy Development:
  - Creative Vision: Infuse creative thinking into marketing strategies to captivate audiences and set our brand apart in the fashion e-commerce industry.
  - Data-Driven Insights: Leverage analytical skills to interpret data, identify trends, and shape marketing strategies for maximum impact.
• Digital Marketing:
  - Innovative Content: Oversee the creation of compelling, on-brand content that resonates with our target audience, showcasing a unique fashion perspective.
  - SEO and SEM: Apply analytical thinking to SEO and SEM efforts to optimize website visibility and drive organic and paid traffic effectively.
  - Experimentation: Encourage a culture of experimentation, A/B testing, and data-driven decision-making to refine marketing campaigns.
• Brand Management:
  - Creative Brand Expression: Continuously evolve and express the brand's identity creatively across all marketing materials.
  - Partnerships and Influencer Collaborations: Identify strategic partnerships and influencer collaborations that align with our brand's creative vision.
• Analytics and Reporting:
  - Performance Metrics: Define performance metrics and KPIs, analyzing and interpreting data to refine strategies and deliver measurable results.
  - Conversion Optimization: Apply analytical insights to optimize the conversion funnel, improving the online shopping experience.
• Budget Management:
  - Resource Allocation: Effectively allocate resources, making data-backed decisions to maximize the return on marketing investments.
• Team Management:
  - Creative Leadership: Lead a creative team by fostering a creative and data-driven work environment, encouraging experimentation and growth.

Period:

• Permanent

Location:

• Tai Seng

Working Hours:

• 10am – 7pm (Monday to Friday)

Salary:

• Up to $6000

Requirements:

• Bachelor's degree in Marketing, Business, or a related field (Master's degree is a plus).
• Proven experience in fashion e-commerce marketing at least 3 years and above.
• Proficiency in digital marketing tools, analytics platforms, and e-commerce technologies.
• Strong understanding of fashion industry trends and consumer behaviour.
• Exceptional creative thinking and a passion for developing innovative marketing campaigns.
• Analytical mindset, with a keen ability to derive insights from data.
• Strong communication, leadership, and project management skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201 )

3 Shenton Way, Shenton House #19-01, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

9764 2262 (Joy)

We are looking for passionate individuals to join our company

Our offer:

For more details: O'Coffee Club - Our Story (ocoffeeclub.com)

Singaporeans only.

——————————

✨Staff benefits✨

• 5 Days Work Week (Including Sat, Sun & PH)
• Attractive Salary Package
• Medical Benefits
• Birthday Benefit
• Staff Discount
• Staff Meal
• Great Career Progression
• Fun-loving Work Environment
• Various Locations

Responsibilities:

• Responsible for smooth daily operations in café
• Preparation of high quality beverages according to menu
• Light kitchen duties and preparation work
• Provide good customer service
• Basic housekeeping

Requirements:

• Passion for service and F&B industry
• Positive work attitude and a team player

Responsibilities:

• Identify training gaps for yearly training plans in compliance with the company objectives.
• Develop, implement and organize training activities in accordance with the policies and training programs of the company.
• Identify and utilize training assessment tools and provide training plans.
• Provide support to the team and improve overall employee capability and productivity.
• Conduct training program for employees, both internal and external resources.
• Write training reports for evaluation.
• Conduct research on market trends.
• Ad hoc duties as assigned.

Requirements:

• Degree in Business Administration or equivalent
• ACTA/ ACLP/ DACE Certified will be ideal
• With 4 - 6 years of relevant experience, preferably from retail/ fashion retail industry

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Front office Opportunity at Impressions Kids Club – Where Fun Meets Learning!

Are you passionate about creating memorable experiences for children?

Do you love interacting with families and love working in a dynamic and exciting environment?

if so this Role is perfect for you!

Scope :

Maintain up to date knowledge on product services and SOPs

Focus in fulfiling potential of sales to existing and prospective customers ( Enrollments & Onboarding)

Manage high volume of customers queries and feedbacks over the counter and through calls and emails

work closely with creative team and operations team to steamline information flow and resolve issues

Manage club's procurement needs

Manage club finances sales and expenditures

high level of ownership

Facilitate tours at the club

Important qualities to have :

Sales driven, High level of Ownership, Good communication, Teamwork, Problem solving, Friendly

**High Sales Incentives.

Qualifications: Experience in Sales and Administrative Roles , Preferrably in a Kids-centric environment

• Passion for working with children and creating a positive learning environment.
• Excellent communication and interpersonal skills to interact with both children and parents.
• Ability to handle various responsibilities,Multi-tasking.
• Comfortable working in a dynamic and fast-paced environment.
• Flexibility to attend offsite classes at other locations on specified days.
• Ability to commit the weekends

Benefits: Hands-on experience in a dynamic and growing kids club. Exposure to various aspects of child development, education, and event management. Opportunity to attend offsite classes and broaden your skills. Networking opportunities within the education and child development industry. Join us and be a part of creating lasting memories and fostering a love for learning in the hearts of children

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.

Availability to work within opening hours (e.g. evenings, holidays, weekends)

Working Arrangement

Location: Oasis Terraces Branch

Work Days: Tuesday - Friday, Sunday (Monday and Saturday OFF)

Work Hours: 2 Weekdays 10am - 7pm, 2 Weekdays 12.30pm - 9.30pm

1 Weekend: 8.30am - 6.30pm

Job Responsibilities

• Acquire and maintain strong knowledge of the organisation's programmes, services and processes

• Keep abreast of latest MOE initiatives to stay relevant with customers' needs

• Actively promote and upsell programmes to both prospective and existing customers

• Attend to customers' needs and enquiries in a prompt and service-oriented manner

• Build rapport and maintain a positive relationship with all customers

• Handle all walk-ins, phone and online enquiries in a professional and customer-oriented manner

• Handle registration, student movements (transfers / withdrawals) and payment collection in accordance with the centre's SOPs

• Maintain an updated record of customer interactions, including inquiries, feedback and complaints

• Escalate unresolved customers' feedbacks and grievances promptly to the Centre Manager or Management

• Provide support and assistance to teachers and students whenever required

• Maintain a strong communication link between teachers and parents to ensure a seamless client experience

• Assist in other adhoc duties as assigned

Job Requirements

• Minimum Diploma holder

• Strong proficiency in spoken and written English

• Possess emotional maturity and passion for customer service

• Good team player with ability to work with minimal supervision

• Able to work shift hours and on weekends (4 weekdays and 1 weekend)

• Able to travel to other branch if required (relief duty: east area)

*Position and remuneration can be negotiated based on the candidate's relevant experience(s).

*We regret to inform that only shortlisted candidates will be contacted.

Responsibilities

• Oversee the day-to-day operations of the clinics.
• Coordinate and communicate between patients, employees and management team.
• Manage and approve company budgets, assign tasks and schedule of weekly work shifts.
• Implement policy changes, planning of employees’ development and training programmes, as well as involving in the recruitment process.
• Regularly evaluate, develop and implement new protocols to optimize patient care and to improve clinics’ operations, staff performance and productivity.
• Performing quarterly employee reviews and gathering feedback to help employees achieve both the organisation and their individual professional goals.
• Ensure that all policies and procedures function in accordance with state and federal laws.
• Supervise and manage clinics’ purchases, inventory, maintenance and repair of clinic equipment.
• Assist in any additional ad-hoc tasks assigned by the Company.

Requirements

• Preferably 5 years' experience in the healthcare industry preferred.
• Great analytical and decision-making skills to exercise decision making processes.
• Possess strong organisational, leadership skills and problem-solving skills.
• Good verbal, written and communication skills.
• Ability to effectively manage time and multitask.
• Comfortable with working in a high pressure and fast paced environment.
• Know how to prioritise tasks and work independently.
• Comfortable working with Microsoft Office and Google Suite.

Other information

• Working schedule: 5 day work week with 2 days off (off days will be split 1 weekday and 1 weekend)
• 3 rotating work shift: 830am-615pm/1140am-930pm/930am-715pm
• Willing to travel as clinics are based islandwide.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

We are looking for experienced Project Managers who have rich experiences in the ACMV field. Looking for a career switch / change of environment, feel free to apply / email us your resume for further review. Due to quota limitations, we may only consider Singaporeans / PR / Malaysians for the applications.

Responsibilities:

• Overall management for the project with respect to contractual, budget, resources, design, procurement, construction, quality and safety.
• Lead the project team for the implementation and execution of works and ensure project completion on time.
• Estimation, establishing the budget and on-going project cost monitoring
• Liaise closely with clients, architects, consultants, subcontractor.
• Conduct regular site safety meeting and to implement safe site working condition and environment control measure.
• Review method of statement and check drawing discrepancies
• Review project specifications and technical clarifications
• Supervise project team members and sub-contractors to take positive actions and accountability for their assigned work and complete their works on time as per agreed
• Mentor and train Project Engineers.
• Any other works and task deem necessary

Requirements:

• Diploma / Bachelor Degree
• Min. 5 years of experience
• Strong leadership
• Relevant experience is key criteria, ACMV experiences will be advantageous
• Good communication skills and resources

• Attractive Remuneration
• Excellent Benefits & Worklife Balance

About Our Client

Our client is a regional brand focusing on distribution of speciality foods to food retailers. The team is constantly growing and evolving through the market trends and cycles.

Job Description

• Analyze brand positioning and consumer insights
• Translate brand elements into plans and go-to-market strategies
• Manage a team of creative people to execute the plan
• Working with the R&D team and Production team on product development initiatives
• Establish performance specifications, cost and price parameters, market applications and sales estimates
• Measure and report performance of all marketing campaigns, and assess ROI and KPIs
• Monitor market trends, research consumer markets and competitors' activities
• Oversee new and ongoing marketing and advertising activities
• Monitor product distribution and consumer reactions
• Devise innovative growth strategies
• This job also requires you to travel and/or coordinate with overseas partners.

The Successful Applicant

• Around 4 years of Marketing experience within Horeca / Food / Food Retailer / FMCG
• Strong expertise within Branding
• Excellent communication skillset to collaborate with key decision makers
• Jack of all trades marketer

What's on Offer

The successful candidate will embark with a company that prides themselves as an employee-first organization. The team is constantly growing and expanding coupled with an attractive remuneration package with AWS.

· Prepare tender analysis costing and evaluation contract negotiation.

· Preparation of tender bid for management’s approval and submission

· Prepare monthly payment claims and final account for contracts and ensure timely and complete submissions to the client for payment certificates.

· Prepare document for inviting quotations, prepare comparison, tender report.

· To hit sales target and secure new project and develop new business

REQUIREMENTS:

· Candidate must possess at least a Diploma in Project & Sales Management or equivalent

· At least 3 year(s) of relevant working experience in Corporate Offices, Fit-out & M&E works

· Driven to achieve high conversion rate of leads to sales

· Experience in sales, marketing or related field

· Meet sales and business targets consistently

· Research, Identify and qualify sales opportunities within large enterprises within commercial space

· Manage the entire pre-sales cycle and client expection management, including contract negotiation

WHY JOIN US:

· Attractive remuneration package with project sales profit commission up to 30%

· We provide opportunities for career advancement within the company

We advocate a safe working environment for all our employees with flexible working hours

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Responsibilities

• Responsible for leading the company operational Purchasing and Procurement to optimize resources and ensure customers’ supply chain is able to fulfill customers’ ship-to-dates.
• Responsible in understanding customers’ requirements and passionately drive internal procurement processes and customer’s global supply chain to exceed internal and external customer expectations
• Responsible for driving the strategic initiatives to improve overall efficiency and profitability of the company

Requirements

• Min Degree in Engineering, Supply Chain or Business
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026